CIS 450 Test 3

What is train the trainer?

A strategy where one group of users has been trained and can assist others. Users often learn more quickly from coworkers who share common experience and job responsibilities

In-House Software

An information center or help desk within the IT department responsible for providing user support and offering services such as hotline assistance, training, and guidance to users who need technical help.

Who actually works with your various environments, who works in a development environment vs who works in an operational environment

Analysts and programmers work in test environment Operational environment includes hardware and software configurations, system utilities, and telecom resources

What is a service?

Any activity that fulfills a human want or need and returns money to those who provide it.

When we record each source of a data item and put it into the system

Audit Trail

Different types of threats that exist

Backdoor, malicious code, phishing, sniffing

What does operation documentation include?

Contains all the information needed for processing and distributing

What is Program Documentation, what does it include?

Describes inputs, outputs, and processing logic for all program modules.

System Documentation

Describes the systems functions and how they are implemented. Includes DFD, Data dictionary's, and object models

What is it called when you review and interface with end users, to ensure all necessary features have been included

Design Walk Through

What is it called when you do a simple review of code

Desk Checking

Various types of reports that are needed, especially for upper level managers

Detail, Exception, Summary Reports

Software Engineering

Disciplined application of engineering principles to the creation of complex, long-lived applications

GUI

Graphic User Interface: Use of graphical objects and techniques allowing users to communicate with a system.

Who is responsible for output control and security measures?

IT Department

Different types of cloud computing

IaaS PaaS SaaS

Loop

In a structure chart, a loop indicates that one or more modules are repeated

Various methods of control features

Input Control, Output Control, Batch Control, Calendar Control,

What does user documentation include?

Instructions and information to users who will interact with the system. Includes user manuals, help screens, and tutorials

Direct cutover benefits

Least Expensive

Parallel Operations benefits

Lower Risk

What kind of software is used to communicate with existing software and legacy systems

Middleware

How the control features control inputs

Output - methods to maintain output integrity and security. (EXP - every report needs a title, date, and time period) Input - Necessary measures to ensure that input data is correct, complete, and secure Batch - Controlling batches of data such as employees time cards at the end of the week Calendar - Allows user to select a date and stores it as a field value

Outsourcing vs. Offshoring

Outsourcing is just moving individual steps of the production process to a different region that doesn't necessarily have to be in a different. country offshoring is the same but HAS to be a different country

Various operations or activities that would be involved with maintenance

Patch, Enhancement, Software Reengineering,

Pilot Operations benefits

Reduces risk of system failure

Flow charts

Represent logical rules and interaction graphically

What do we call it when we are trying to assess risk

Risk Identification / Risk Assessment?

Phased Operations benefits

Risk of error is limited to implemented module, and less expensive than parallel operation

What are companies that develop software for sale?

Software Vendors

Natural Language

Software feature that allows user to type commands or requests in normal English phrases

Different changeover methods

System Changeover - putting the new information system online and retiring the old one Direct Cutover - causes the changeover from the old system to the new system to occur immediately when the new system becomes operational Parallel - Requires that both old and new information systems operate fully for a specified period Pilot - implementing the complete new system at a selected location of company Phased - allows new system to be implemented in stages

what is it called when we create a full featured working model of an information systems

System Prototyping

Input Masks

Template or pattern that makes it easier for users to enter data. Often use in automated forms to guide an unfamiliar user.

Application development

The process of using a programming language or programming environment to build an application made up of one or more programs

Why do we use controls

To protect businesses and consumers from inputting/receiving false or misleading data.

Different types of testing

Unit Testing - Testing of an individual program or module Stub Testing - Programmer simulates each program outcome or result and displays a message to indicate whether or not the program executed successfully. Integration Testing - Testing two or more programs that depend on each other. System Testing - Involves the entire information system and likely processing situations and is tended to assure users developers, and managers tat the program meets all specifications

UI

User Interface - the visual elements that a user must interact with to control a computer

Build vs Buy Decision

When an organization decides that a new software program needs to be developed, they must determine if it makes more sense to build it themselves or to purchase it from an outside company.