CM 4206 Final Exam
80. In Hill's model of team leadership, a line connects Leadership Decisions with Team Effectiveness. This represents ______. A. the continuous process of gathering and analyzing data about the team for decision making B. the permission to for the leader to take a "do nothing" approach on effective teams C. the notion that leadership decisions are ultimately external in nature D. the bottom line reality that leadership actions do not correlate with team performance
Ans: A
12. A disadvantage of shared leadership is ______. A. there are no disadvantages B. it involves risk C. it takes more time D. leaders do not like this process
Ans: B
16. Hill's model suggests that the leader must match appropriate behaviors with a team member's problem. This is similar to the basic concepts in which theory? A. leader-member exchange B. situational approach C. authentic leadership D. servant leadership
Ans: B
21. Which of Larson and LaFasto's characteristics of team excellence is associated with Hackman's "team focused coaching"? A. compelling purpose B. principled leadership C. standards of excellence D. competent team members
Ans: B
22. Which of Larson and LaFasto's characteristics of team excellence is associated with Hackman's "real team"? A. results-driven structure B. unified commitment C. standards of excellence D. supportive organizational structure
Ans: B
24. Our emergency room medical team has clear tasks for each member, a code of conduct we implement each day, and a group that functions well together. Our team is displaying which characteristic of team excellence? A. clear, elevating goal B. results-driven structure C. collaborative climate D. principled leadership
Ans: B
28. We all feel committed to do our best because as a team we created our code of conduct and performance criteria together. Which characteristic of team excellence is our team displaying? A. results-driven structure B. standards of excellence C. real team D. unified commitment
Ans: B
31. The principled leadership characteristic of team excellence is central to team effectiveness, influencing the team through four processes. Which is not one of these processes? B. directive C. motivational D. coordination
Ans: B
39. One of my team members constantly has his ideas minimized by other group members. He appears disheartened and has withdrawn from the team brainstorming processes. I should employ which internal relational leadership action with this team? A. goal focusing B. satisfying individual member needs C. modeling ethical practices D. buffering team members from environmental distractions
Ans: B
45. Rafael notices his research and development teammates are not getting along due to differences in work style. He suggests they participate in a 2-hr workshop on personality profiles and communication skills. Rafael is applying which type of leadership action? A. external environmental B. internal relational C. internal task D. external conflict
Ans: B
46. In team leadership theory, two of the leader's primary decisions are ______. A. to build a vision and implement change B. to monitor or take action C. to be a role model and an innovator D. to organize and to control
Ans: B
49. According to Zaccaro, principled leadership influences team effectiveness through these processes: ______. A. supporting, controlling, delegating, and directing C. forming, storming, norming, and performing D. technical, interpersonal, intrapersonal, and empathetical
Ans: B
5. The traditional authority structure in organizations ______. A. provides a safety net for teams B. often does not support lateral decision making C. can enhance the team culture D. often leads to successful, creative teamwork
Ans: B
50. Leadership decisions include all of the following except ______. A. task or relational B. overt or covert C. monitor or take action D. internal or external
Ans: B
52. Characteristics of team effectiveness include all of the following except ______. A. unified commitment B. relationship-driven structure C. external support D. collaborative climate
Ans: B
55. External leadership actions are considered ______. A. relational B. environmental C. leadership decisions D. task
Ans: B
57. Hill's model for team leadership suggests what number of leadership decisions a leader must make before taking leadership actions? A. 4 B. 3 C. 7 D. 5
Ans: B
65. According to McGrath, "taking remedial action" is part of ______. A. executive action/external B. executive action/internal C. monitor/external D. monitor/internal
Ans: B
68. Forecasting environmental changes fits into what quadrant of the critical leadership functions? A. monitor/internal B. monitor/external C. executive action/internal D. executive action/external
Ans: B
75. Ana is leading an effective team of youth development educators during a particularly stressful time of year when the team must submit year-end government reports by the end of the week. Ana goes to a networking event and overhears that her regional director is retiring next year and a shift in personnel is expected. Ana decides not to share that gossip with her team right away. She is demonstrating ______. A. advocating, an external environmental action B. buffering, an external environmental action C. managing conflict, an internal relational action D. maintaining standards of excellence, an external leadership action
Ans: B
1. Teams that meet face-to-face ______. A. are more effective than virtual teams B. are less effective than virtual teams C. can be equally as effective as virtual teams D. often encounter more interpersonal issues than virtual teams
Ans: C
10. Day et al. refer to shared leadership as ______. A. leader distributive method B. follower empowerment C. team leadership capacity D. shared leader capacity
Ans: C
13. In the team leadership model, the leader's job is ______. A. take action for all problems B. solve team member conflicts C. monitor and take appropriate action D. use the team as a personal support system
Ans: C
2. The definition of what constitutes a team ______. A. is easily defined B. is defined the same way by all organizations C. continues to evolve D. has been defined the same way for a century
Ans: C
20. Which of Larson and LaFasto's characteristics of team excellence is associated with Hackman's "clear norms of conduct"? A. compelling purpose B. unified commitment C. standards of excellence D. competent team members
Ans: C
25. Our team has just the right mix of people with complementary skills and strengths. Our team is displaying which characteristic of team excellence? A. standards of excellence B. clear norms of conduct C. competent team members D. principled leadership
Ans: C
29. Our organization provides us with the resources we need to complete our team projects and has a generous bonus system if we exceed standards and meet deadlines. Which characteristic of team excellence is our organization displaying? A. results-driven structure B. internal support and recognition C. external support and recognition D. collaborative climate
Ans: C
32. One of the potential benefits to a team of a slow-to-act leader is ______. A. increased positional leadership B. decreased decision effectiveness C. encouraging team members to emerge as leaders D. preventing problems from getting out of control
Ans: C
33. The team I am leading is in conflict with constant infighting and little focus on the project's goals. I should take ______. A. external task action B. internal task action C. internal relational action D. External environmental action
Ans: C
34. My team gets along well with one another and has worked together for a long time and consistently exceeded its goals despite recent changes in our company. Recently, the organization has made some reporting structure changes and has had to reduce the workforce due to budgetary constraints on the company. Applying McGrath's critical leadership functions, I need to ______. A. do internal monitoring B. take internal executive action C. do external monitoring D. take external executive action
Ans: C
38. I am using controlling, coordinating, mediating and synthesizing as I focus on issues to help the team complete goals. Which type of leadership decision making am I using? A. internal relationship actions B. external relationship actions C. internal task actions D. environmental assessment actions
Ans: C
4. An advantage that effective teams can bring to organizations is ______. A. higher quality leader and follower exchanges B. reduction in overtime worked C. more innovative and creative success D. cost benefits
Ans: C
41. When the leader assessment of the team has determined that the team is functioning well, what should the leader do? A. take appropriate action B. nothing C. monitor the internal and external environments D. provide relational coaching
Ans: C
48. For leaders, McGrath's critical leadership functions do not include which type of group leadership function? A. diagnosing group deficiencies B. preventing deleterious changes C. negating remedial action D. forecasting environmental changes
Ans: C
54. Which of the following is not one of the characteristics of team excellence, according to Larson and LaFasto? A. results-driven structure B. collaborative climate C. authoritative leadership D. clear, elevated goal
Ans: C
60. A criticism of the team leadership model is ______. A. it does not place the ongoing work group in an environmental context B. it neglects to account for the changing roles of leaders in organizations C. it is too complex and is not practical for a growing number of team leaders D. it does not help in selecting team leaders
Ans: C
61. What scholar(s) studied real-life successful teams and found eight characteristics that were consistently associated with team excellence? A. Hackman and Walton B. Hill C. Larson and LaFasto D. McGrath
Ans: C
62. The team leadership model has been criticized for ______. A. only applying to non-profit organizations B. failing to recognize external environmental factors C. being overly complex D. ignoring the idea that leadership can be shared
Ans: C
64. Liz is a team leader at a local grocery store. Recently, her boss said that she needs to address the negative attitudes of employees. To try and fix this problem, she has begun awarding gift-cards to employees who have great attitudes. What internal leadership intervention is Liz addressing? A. managing conflict B. facilitating decisions C. goal focusing D. satisfying needs
Ans: C
72. William was recently hired as international relations manager for a large animal nutrition company. He set up several virtual teams to represent various global regions. William should expect which of the following to happen? A. to spend little of his time leading these employees B. less collaboration among these employees C. challenges in building trust among teammates D. increases in company travel costs due to this structure
Ans: C
74. The two types of internal leadership actions in Hill's model of team leadership are reminiscent of the two dimensions in ______. A. George's Authentic Leadership Model B. Bass's Transformational Leadership Theory C. Blake and Mouton's Leadership Grid D. Katz's Skills Approach Model
Ans: C
76. Niko is a member of a five-person community action team to address natural resource issues in his region. He notices that every time the team meets, members do not listen respectfully to each other. According to Hill's model of team leadership Niko should ______. A. report this dynamic to his supervisor who can bring more authority to the situation B. dismiss himself from the team and return when conditions are better C. step up into a leadership role and use coaching behaviors to address internal relations D. change the structure and goals of the team in order to align tasks better
Ans: C
79. External support and recognition suggests that organizational rewards ______. A. are unnecessary in team-based work B. should be targeted at specific individuals on teams C. should be given to whole teams in recognition of collective accomplishments D. are best bestowed upon formal team leaders so others can strive for excellence
Ans: C
8. Heterarchy leads to positive outcomes ______. A. for all team members B. for team members who want power C. if team members find heterarchy legitimate D. if the top leader makes the final decision
Ans: C
14. When the leader sees and interprets the team's experiences in an organizational context it is called ______. A. requisite variety B. leader complexity C. behavioral flexibility D. mental model
Ans: D
15. Which of the following is the best analogy to describe the team leadership approach? An effective team leader is like ______. A. a lead singer who can use charisma to attract a lot of attention for the band B. a politician who can inspire others toward an authentic vision C. an engineer who can set aside emotions to solve technical problems D. a doctor who can diagnose accurately and prescribe the right treatment
Ans: D
17. What are the two critical functions of team effectiveness in Hill's model? A. development and analysis B. performance and leader outcomes C. leadership outcomes and analysis D. performance and development
Ans: D
19. Which of the following is not one of Hackman's six enabling conditions of effective team functioning? A. real team B. clear conduct norms C. compelling purpose D. strict hierarchy
Ans: D
26. Our food product development team has an excellent sense of team unity and employs a spirit of camaraderie in daily operations together. Which characteristic of team excellence is our team displaying? A. results-driven structure B. clear norms of conduct C. coaching atmosphere D. unified commitment
Ans: D
3. Organizational teams have been the focus of many studies in order to ______. A. determine the skill level of the team members B. find ways to help less capable members still succeed C. support organizational distribution of workload D. find strategies for maintaining a competitive advantage
Ans: D
30. I am a leader who is focused on influencing the team in positive ways to be effective including my use of motivation and coordination. Which characteristic of team excellence am I displaying? A. results-driven structure B. compelling purpose C. external support and recognition D. principled leadership
Ans: D
35. External environmental actions include ______. A. coaching B. structuring for results C. modeling principles D. advocating
Ans: D
37. When a leader uses skills to improve the task performance effectiveness of the team he or she is using ______. A. environmental leadership monitoring processes B. external leadership action processes C. internal relational leadership actions D. internal task leadership actions
Ans: D
42. One strength of the team leadership model is ______. A. its complexity B. changes in leaders disrupt the team process C. it provides specific answers to specific problems D. its application to real-life organizations
Ans: D
44. Which of the following is not a criticism of the team leadership model? A. its complexity B. it includes only a partial list of skills leaders might use to make team decisions C. shared leadership might not work for all team members' skill levels
Ans: D
53. Internal relational leadership actions include all of these except ______. A. collaborating: including, involving B. managing conflict and power issues C. building commitment D. networking and forming alliances
Ans: D
58. McGrath suggests preventing deleterious changes as part of ______. A. monitoring/internal B. executive action/internal C. monitoring/external D. executive action/external
Ans: D
69. Examples of organizational teams can include all of the following except ______. A. task force B. work unit C. quality team D. project manager
Ans: D
7. The term heterarchy refers to ______. A. the power struggles in teams B. the shifts in power from team member to top leadership C. the coercive power shifting in teams D. the dynamic power shifting in teams
Ans: D
70. Contemporary organizations are relying more and more on teams for all of the following reasons except ______. A. increasingly complex tasks B. flattening of organizational structures C. more globalization D. lack of leadership potential
Ans: D
71. An angel investor just provided the financial capital for you to start up a new crop science technology company. You decide to set up your new business using a team-based structure because research shows this organizational design, done effectively, will lead to all of the following except ______. A. better quality products B. greater innovation C. less waste of resources D. less need for leadership
Ans: D
77. Internal task oriented leadership actions include ______. A. networking B. modeling ethical principles C. advocating for the team D. facilitating decision making
Ans: D
9. Teamwork success requires ______. A. organizational culture based on authoritarian decision making B. organizational culture based on position C. organizational culture that is easy to change D. organizational culture that supports lateral decision making
Ans: D
10. If team goals are unclear, an internal relational intervention is needed to focus on building commitment.
Ans: F
3. Most experts agree that team leadership is a simple process.
Ans: F
5. Hill's model for team leadership outlines a total of seven leadership actions.
Ans: F
True/False 1. Flatter organizations refer to the trend of shifting decision-making powers upward in the organizational hierarchy.
Ans: F
2. According to team leadership theory, individuals other than the formal leader can perform the critical leadership functions.
Ans: T
4. A mistake commonly made is to call a work group a "team" but treat it as a collection of individuals.
Ans: T
6. Networking and advocating are examples of external team leadership actions.
Ans: T
7. The team leadership model provides the leader or a designated team member with a mental road map to diagnose team problems.
Ans: T
8. Teams with distributed leadership have some advantages over single leader teams.
Ans: T
9. In virtual teams, relational functions are more critical than in traditional, face-to-face teams.
Ans: T
The systems perspective in adaptive leadership involves looking at problems that____
Are complex and interconnected in a web of relationships
The leader behaviors listed in the adaptive leadership module____
Are generally prescribed in order but may overlap a lot
The five principles of ethical leadership can be traced back to____
Aristotle
If followers are low in competence and high in commitment, a leader should adopt which style? Select one: a. High-directive and high-supportive style b. High-directive and low-supportive style c. Low-directive and low-supportive style d. Low-directive and high-supportive style
B
27. Which researcher extended House's work on transformational leadership?
Bass
Authentic leaders are perceived as more____ by their followers
Believable
55. Which of the following scholars presented an alternative transformational perspective that included vision, social architect, trust, and positive self-regard?
Bennis and Nanus
Grid seminars are training and development programs that make use of the styles approach. These seminars are done through the use of ____________ findings.
Black and Mouton's
The primary functions of management are?
Budgeting, controlling, problem solving
Which of the following is a leadership function?
Build teams and coalitions
Our team feels a sense of unity and relatedness that helps us identify with the greater value of our organization because our leaders use of which characteristic of a servant leader?
Building community
Tried to link the roles of leadership and followership
Burns, when discussing leadership in the context of what is now termed transformational leadership,
A manager arrives an hour early to work every day and is always completing his task early as well as constantly striving for excellence within the organization. Which two traits best represent the manager a. Trustworthy and perceptive b. Articulate and self-confident c. Dependable and diligent d. Self-confident and empathetic
C
Once a group has established a plan of action toward achieving its goals, the supervisor allows the group to carry out the plan with little to no involvement. This is an example of? Select one: a. Supporting b. Coaching c. Delegating d. Directing
C
The plant manager at BASF Geismar is in an __________ leadership role. Select one: a. Project b. Dictated c. Assigned d. Emergent
C
What was the main purpose of the GLOBE project? Select one: a. To describe how transformational leadership is dierent in multiple cultures b. To refute the concepts found in implicit leadership theory c. To determine how people from dierent cultures viewed leadership d. To refute the concepts in Hofstede's ve cultural dimensions of leadership
C
Which of the components on Blake & Mouton's Leadership Grid has low concern for interpersonal relationships and high concern for task accomplishment? Select one: a. Impoverished b. Middle of the road c. Authority compliance d. Country club
C
Which of the following is not a task-focused leader behavior? Select one: a. Facilitating goal accomplishment b. Production orientation c. Consideration d. Initiating structure
C
Why is ethnocentrism an obstacle to effective leadership? Select one: a. It is focused on diversity of opinions of others b. It is focused on cultural competence, not individual rights c. It prevents people from fully respecting the viewpoints of others d. It encourages understanding of multiple viewpoints of others
C
You can emerge as the leader in your group project by? Select one: a. Telling all group members exactly what to do b. Sitting at the head of the table c. Communicating and listening well with group members d. Being designated by the instructor as the group leader
C
_ is a global phenomenon whereby women are disproportionately concentrated in lower-level and lower-authority leadership positions than men? Select one: a. Gender Inclusion in Leadership b. Gender Equity in Leadership c. Gender Gap in Leadership d. Gender Justication in Leadership
C
According to Zaccaro, principled leadership influences team effectiveness through these processes:
Cognitive, motivational effective and coordination
My leader helped me advance my career by giving me additional opportunities to learn and expand my skills. He is using what characteristic of a servant leader?
Commitment to the growth of people
Your teammates enjoy the camaraderie and interaction with their captain and do not seem to be too worried about winning games or competing as a team at a high level. Which component of leadership would you recommend the leader focuses on?
Common goals
A recent conceptualización of followership proposed by Uhi-Bein colleagues suggests that followership is a process that includes how followers and leaders interact to________ leadership and its outcomes
Construct
__________ represents a low concern for task accomplishment coupled with a high concern for interpersonal relationships?
Country-Club Management (1,9)
According to Chargaff, followers need to have the____ to support and to challenge the leader
Courage
Transformational leaders are considered social architects when they____
Create shared meanings for people within their organizations
Which of the following is an individual attribute in Mumford's Skills Model?
Crystalized cognitive ability
Where power distance is low, servant leadership may be more common
Culture influences servant leadership such that
Mark is criticized for shifting his management style too much and is known as a leader who watches out for himself. He is a? Select one: a. 1, 9 leader b. Paternalistic leader c. 9, 1 leader d. Opportunistic leader
D
The following are components of leadership except? Select one: a. Leadership occurs in groups b. Leadership involves inuence c. Leadership includes attention to common goals d. Leadership requires an exchange of money
D
The four key elements of the denition of leadership used in the text are? Select one: a. Values, ethics, process, performance b. Capability, competency, skill, relationship c. Trait, goal, emergent, expert d. Process, inuence, group, goal
D
The situational approach labels leaders' styles specically as? Select one: a. High task and low task b. Task and relationship c. Initiating structure and consideration d. Directive and supportive
D
________ is the extent to which people are devoted to their organizations and families is? Select one: a. Institutional collectivism b. Future orientation c. Humane orientation d. In-group collectivisim
D
Leader focused
Describing and defining servant leader behaviors is
In their discussion about management and leadership, Bennis and Nanus said that managers:
"Do things right"
What are characteristics of Hackman's "Team Focused Coaching"?
(Principled leadership is larson and Lefasto) Principled leadership influences team effectiveness through 4 sets of processes: -Cognitive (understanding team problems) -Motivational (help team become cohesive) -Affective (Assist in stressful situations) -Integrative (Help coordinate team activities)
What are the benefits of using teams?
- Increase in Productivity -Better use of Resources -Decision making -Products and services -Innovation
Five principles of ethical leadership
- Respect Others - Serves Others - Shows Justice - Manifests Honesty - Builds Community
What are characteristics of Larson and LaFasto's "Clear, elevating goal"?
-Clear so that one can tell whether performance objective has been met -Motivating so that members believe its important
What are characteristics of Hackman's "Compelling purpose"?
-Clear, elevating goal (Larson & Lafasto) -Clear so that one can tell whether performance objective has been met -Motivating so that members believe its important
What are characteristics of Hackman's "Right People"?
-Competent team members (Larson and Lafasto) -Right number and mix of members -Members have sufficient education and training -Requisite technical skills -Interpersonal and teamwork skills
What are characteristics of Hackman's "Supportive organizational conduct"?
-External support and recognition (Larson and Lefasto) -Teams supported by external resources are given -Material resources needed to do their jobs -Recognition for team accomplishment -Team rewards
What are characteristics of Hill's step of monitor or take action?
-Leaders should diagnose, analyze, or forecast problems (monitoring) or take immediate action to solve a problem -Ex) Coach Carter took action
What are characteristics of Larson and LaFasto's "Collaborative climate"?
-Members have perspective taking -Build trust based on honesty and respect -Integrate individual actions -Team leaders should coordinate individual contributions, demand and reward collaborative behavior, and guide the teams problems solving efforts
What are characteristics of Larson and LaFasto's "Results driven structure"?
-Need to find the best structures to achieve goals -Clear team member roles -Good communication system -Fact based performance evaluation -Feedback and coaching
What are characteristics of Larson and LaFasto's "competent team members"?
-Right number and mix of members -Members have sufficient education and training -Requisite technical skills -Interpersonal and teamwork skills
What are characteristics of Hackman's "Clear norms of conduct"?
-Standards of excellence -Regulate performance -Facilitate task completion and coordinate action -Stimulate a positive pressure to perform at highest levels -Focus on results -Clear expectations, feedback and acknowledge superior performance
What is team leadership?
-Team leadership is a group of organizational members who are interdependent, share common goals, and coordinate activities to accomplish those goals -Can be face to face OR virtual
What are characteristics of Larson and LaFasto's "Unified commitment"?
-Teams need a carefully designed and developed sense of unity or identification (team spirit)
What are characteristics of Hackman's "Real team"?
-Unified Commitment (Larson and Lafasto) -Teams need a carefully designed and developed sense of unity or identification (team spirit)
Paternalistic and maternalistic use both ______ and ______ but never combine the two.
1, 9 and 9, 1
What are Larson and Lafasto's 8 characteristics of team excellence?
1. Clear, elevating goal 2. Results driven structure 3. Competent team members 4. Unified commitment 5. Collaborative climate 6. Standards of excellence 7. External support and recognition 8. Principled leadership
What are Hackman's 6 conditions of effective team functioning?
1. Compelling purpose 2. Right people 3. Real team 4. Clear norms of conduct 5. Supportive organizational context 6. Team focused coaching
What one of Hill's 3 questions is the primary decision that leaders have to make first?
1. Monitor or take action!
According to Hill's team leadership model, what are the three questions leaders should ask when leading teams?
1. Monitor or take action? 2. Intervene internally or externally? 3. Intervene to meet task or relational needs
24. The Full Range Model of Transformational Leadership contains how many transformational leadership factors?
4
25. The Full Range Model of Transformational Leadership contains how many total factors?
7
Based on the Three-Skill Approach, technical skills deal with ________, human skills deal with ________, and conceptual skills deal with _______? Select one: a. things, people, ideas b. ideas, people, things c. things, ideas, people d. people, idea, things
A
Founder and former CEO of Apple, Steve Jobs, best demonstrated which trait? Select one: a. Intelligence b. Openness c. Integrity d. Determination
A
The trait approach is criticized for its failure to take __________ into consideration. Select one: a. Situations b. Emotional intelligence c. Differences in leaders d. Personality
A
The underlying premise of emotional intelligence's impact on leadership is? Select one: a. Understanding one's own and others emotions provides a base for impactful leadership b. Emotional intelligence has minimal impact on effective leadership c. Sensitivity to personal emotions is most important to positive leadership d. Intelligence is the most essential part of leadership
A
Transactional leadership
A leader who pays attention to followers who meet and exceed their deadlines and rewards them accordingly is demonstrating
All of the above
A reason for team failure is A. Ineffective leadership B. Traditional authority structures C. Unsupportive organizational cultures D. All of the above
Power is described as ______?
A relational concern for both leaders and followers.
It frames leadership around the idea of caring for others
A strength of the servant leadership approach is that
True
A strength of the transformational leadership approach is that leadership does not reside with the leader alone but is an interaction between leaders and followers.
Our organization recently adopted a new website design interface. Some of our employees are having difficulties navigating the new system. This is an example of____
A technical challenge
Human skills are the?
Ability to work cooperatively with others
False
According to Spears, foresight refers to a leader's ability to be a visionary for an organization and provide a clear sense of its direction.
Attempting to see the world from another's point of view
According to the 10 characteristics of servant leadership, empathy is _____.
False
According to the servant leadership approach, not everyone can learn to be a servant leader.
Which leadership approach has a central purpose to help followers control their personal values and adjust this when needed in order for change to occur?
Adaptive
11. A benefit of shared leadership compared with a non-shared leadership process is ______. A. more cohesion B. more challenges C. more conflict D. more disruption
Ans: A
18. In Hill's Team Leadership Model, the cohesiveness of the team and the ability of team members to satisfy their own needs while working effectively with other team members defines A. development B. commitment C. recognition D. results-driven leadership
Ans: A
23. Our team leader outlined the objectives of our new project and identified our expected outcomes. Our leader was using which characteristic of team excellence? A. clear, elevating goal B. clear norms of conduct C. collaborative climate D. principled leadership
Ans: A
27. I enjoy working with this team because we all trust each other and respect what each person brings to the team. Which characteristic of team excellence am I displaying? A. collaborative climate B. clear norms of conduct C. coaching atmosphere D. unified commitment
Ans: A
36. What needs to happen for the team to effectively perform and to have solid development? A. leadership decisions must monitor or take action B. leadership decisions must be centered on internal action only C. leadership decisions must be centered on external action only D. leadership decisions must monitor internal environmental actions
Ans: A
40. Negotiating upward to secure necessary resources, support, and recognition for the team is an example of ______. A. an external environmental leadership action B. a relational external leadership action C. a task internal leadership action D. a relational internal leadership action
Ans: A
43. Which of the following is not a strength of the team leadership model? A. its complexity C. shared leadership works for all team members' skill levels D. it provides for a shared leadership model in organizations
Ans: A
47. McGrath describes diagnosing group deficiencies as part of ______. A. monitoring/internal B. executive action/internal C. monitoring/external D. executive action/external
Ans: A
51. Team effectiveness is evaluated on these desired team outcomes: ______. A. performance and development B. norming and forming C. technical and empathetical D. controlling and delegating
Ans: A
56. What scholar(s) provided grounded research support for the group effectiveness approach? A. Hackman and Walton B. McGrath C. Larson and LaFasto D. Hill
Ans: A
59. Team leadership research started focusing on more than just outcomes in the ______. A. 1990s B. 1960s C. 1980s D. 1970s
Ans: A
6. Teamwork as described in the text is ______. A. lateral decision making B. vertical decision making C. hierarchical decision making D. team leader decision making
Ans: A
63. Team leaders need to construct a mental model to ______. A. identify problems and solutions within the team B. take simple problems and find hidden complexities C. improve their communication skills D. give team members the role of problem solving
Ans: A
66. Internal task leadership actions include all of the following except ______. A. collaborating B. goal focusing C. structuring for results D. organizing
Ans: A
67. What model attempts to integrate mediation and monitoring concepts with team effectiveness? A. team leadership model B. critical leadership functions model C. group effectiveness model D. team excellence model
Ans: A
73. Hill's model of team leadership requires a leader to consider all of the following questions to improve team effectiveness except ______. A. Which of my personal values are being impacted? B. What type of intervention should be used? C. At what level should the intervention be targeted? D. What leadership function should be implemented?
Ans: A
78. A "team" is more than an organizational group, in that a team is composed of ______. A. members who are interdependent B. members who are experienced facilitators C. members who meet face-to-face D. members who are independent
Ans: A
External leadership actions are considered____
Environmental
Which of the following is not one of the four constructs proposed in Uhi-Bein's theory of followers?
Environmental context
True
Effective team leaders need to have good monitoring, task, and relationship skills.
The leader in adaptive leadership is conceptualized as__________
One who gently persuades followers
A leader who is informed, creative and insightful is using?
Openess
__________ refers to a leader who uses any combination of the basic five styles for the purpose of personal advancement
Opportunism
Which of the following is NOT one of the Big Five Personality Factors that contribute to human personality?
Optimism
According to McGrath, "taking remedial action" is part of
Executive action/internal
Which of the following bases of power are considered personal power?
Expert
A tornado unexpectedly causes severe damage to a petrochemical company resulting in a plant shutdown. This is an example of?
External environmental influence
networking
External environmental leadership actions include
4. Bass and Avolio suggest that transformational leadership cannot be taught since it results from innate leadership characteristics.
False
6. Idealized influence focuses on the exchanges that occur between leaders and their followers.
False
9. Transactional leadership raises the level of motivation and morality in followers.
False
A leader's ability to solve complex organizational problems depends primarily on inherent traits, not skills.
False
A prerequisite for all of the adaptive leader behavior is to regulate distress
False
A strength of the Behavioral Approach is that is broadened the scope of leadership research to include the traits of leaders and what they do in various situations?
False
According to the Northouse textbook, integrity was a key trait of Steve Jobs?
False
An altruistic leader acts so as to create the greatest good for herself or himself. T/F
False
Concern about the ethics of leaders is a relatively recent phenomenon.
False
Ethical egoism is concerned with doing the greatest good for the greatest number
False
Fewer than 30 different leadership classification systems have been developed.
False
Flatter organizations refer to the trend of shifting decision making powers upward in the organizational hierarchy
False
Followers can be defined as those who don't display the skills necessary for leadership.
False
General cognitive ability refers to our ability to learn over a lifetime.
False
In their discussion about management and leadership, Bennis and Nanus said that leaders do what followers want?
False
Katz states that technical skills are most important at the level of middle management.
False
Management and leadership are independent constructs
False
Mumford's research studied business leaders.
False
Servant leadership can be effective in any organizational context
False
Stogdill's first survey (1948) found that an individual becomes a leader because he or she possesses certain traits.
False
The Situational Approach is often referred to as the Style Approach?
False
The Trait Model hypothesizes that any personality characteristics that help people to cope with complex organizational situations probably is related to leader performance.
False
The primary functions of leadership are directing, ruling, and encouraging?
False
The process definition of leadership states that only special individuals can be leaders.
False
The real leader in a group setting is typically the person who has been assigned to a position of leadership.
False
The research data on authentic leadership strongly supports the notion that using the prescribed leadership behaviors increases authentic leadership outcomes.
False
The skills approach is not very useful for leadership-training programs.
False
The tendency to be informed, creative, insightful, and curious is called intelligence.
False
The underlying premise of Emotional Intelligence is that leaders do not need be more sensitize to their emotions or the impact of their emotions on others?
False
Virtue-based theories of ethics focus on the conduct of leaders rather than who they are as people
False
Information processing is part of which component of the skills model?
General cognitive ability
Which level of Kohlberg's model of moral development demonstrates reasoning based on conscience and creating a just society?
Level 3
Transformational leadership
Gina gets her group of employees together to create the vision and mission of their new organization. She is using
Who described emotional intelligence as a set of personal and social competencies?
Goleman
I am positive and focused and use willpower to keep me and my staff motivated to accomplish goals. What influencing factor of authentic leadership am I using?
Hope
17. To which research scholar is the charismatic theory of leadership attributed?
House
Followership research is about____
How and why followers respond to leaders
Followership research is about___________
How and why followers respond to leaders
According to the Skills Approach, which of the following is true about top management?
Low Technical Skill, High Human Skill, High Conceptual Skill
D1 followers are?
Low competence, High commitment
Which leader behavior in the adaptive leadership model means the leader needs to encourage people to focus on the tough work that needs to be done?
Maintain disciplined attention
A form of transactional leadership
Management by exception-passive is
Which of the components on Blake & Mouton's Leadership Grid has medium concern for interpersonal relationships and task accomplishment?
Middle of the road
Some research has suggested that interest in transformational leadership may be exaggerated and perhaps not as revelant now that________ are flooding into the work place
Millennials
Which of the following sets of activities are adaptive leaders said to engage in with others?
Mobilize, motivate, orient
Stewardship
I am always amazed and pleased at how our supervisor manages the resource of our company to avoid environmental waste and duplication of services. This is an example of which characteristic of a servant leader?
Persuasion
I changed my mind about how the job should be done based on my leader's gentle but consistent and clear description of why I needed to change. He is using which characteristic of a servant leader?
Empowering
I encourage the office support staff in my company to cover for one another and let them work out the details of the office phone and computer systems. I am using which servant leader behavior?
Management by exception-passive
I wait until my employees have consistently poor performance before I address the problems. I am using
Teamwork success requires____
Organizational culture that supports lateral decision making
The primary functions of management are
Organizing and staffing
Standards of excellence
Our code of conduct and performance criteria was created by all of us, leader and followers, together. This ties us and helps us stay fully committed to perform at our best. Which characteristic of team excellence is our team displaying?
Building community
Our team feels a sense of togetherness and unity because our supervisor clearly connects our work to the values of our organization. He is using which characteristic of a servant leader?
cleaver, elevating goals
Our team leader outlined the objectives of our new project and identified our expected outcomes. Our leader was using which characteristic of team excellence?
Leadership decisions include all of the following except_____
Overt and covert
Leadership decisions include all of the following except____
Overt or covert
Name the four factors of transformational leadership:
Idealized influence, Inspirational motivation, intelectual stimulation, individualized consideration
Behavioral approach does all of the following except
Identify a universal set of leadership behaviors
Heterarchy leads to positive outcomes_____
If the team members find Heterarchy legitimate
Over the 60-year span of modern research on leadership traits, the following can be said about the findings:
In early studies, perceived leadership traits were related to gender
True
Individualized consideration is one of the factors in the transformational leadership model.
False
Most experts describe team leadership is a simple process.
__________ refers to a leader's desire to express dominance and exert his or her leadership.
Motivation
An antecedent condition of servant leadership
Influences that exist prior to and during the servant leadership process are
Which of the following is NOT one of the five major leadership traits that appear across studies?
Initiative
True
Innovation and creative success is an advantage that effective teams can bring to organizations.
In the skills model, general cognitive ability refers to
Intelligence quotient
Simonet and Tett (2012) found that leadership is distinct from management by?
Intrinsic motivation
Pseudotransformational leadership
Is a disingenuous form of leadership.
The "Great Man/Person" trait definition of leadership?
Is restricted to those with inborn talent, qualities, and characteristics.
Transactional leadership
Is seen in many leadership models
A benefit of shared leadership compared with a non-shared leadership process is a__________
Move cohesion
Who developed a capability model that includes individual attributes, competencies, and leadership outcomes?
Mumford et al
Developed the Skills Model of leadership.
Mumford et al.
empathy
My leader tries to understand my emotions and respond with compassion . My leader is using which characteristic of a servant leader?
One of the key benefits of studying followership is that______
It elevates importance and values of followers
Which is not a strength of the skills approach?
It has high predictive value.
A criticism of the trait approach is?
It is highly subjective in determining the most important leadership traits
A strength of the skills approach is that
It makes leadership available to everyone
Which of the following is NOT one of the central components of the textbook's definition of leadership?
It requires vision
5. Of the scholar(s) listed below, who argued that true leadership raises the moral values of subordinates?
James MacGregor Burns
Jeoly is the manager of a thriving fast-food restaurant. When she hires people, the most important thing she looks for is whether people have excellent customer service skills.
Jeoly is using the Mumford's Skills Model
Jim is a district manager of Wendy's in west Michigan. when he hires people, the most important thing he looks for is whether people are good problem solvers
Jim is using the Mumford skills model
Who developed the Leadership Behavior Description Questionnaire (LBDQ)?
Ohio State studies
What best explains the comparison of the skills approach to sports such as golf and tennis?
People can improve their skills through practice and instruction
Who developed the three skill model of leadership?
Katz
The problem-solving competency in the skills model is most similar to ______.
Katz's conceptual skill
Additional research completed by Mumford, Campion, and Morgeson used a four skill model to assess cognitive, interpersonal, business, and strategic skills in managers at junior and senior levels of an organization. the research findings in this study were most similar to ______.
Katz's hierarchical three skills model
Social judgment skill is similar to ______.
Katz's human skill
The knowledge competency in the skills model is most similar to ______.
Katz's technical skill
Which scholar described how people think about moral issues in terms of stages in development?
Kolberg
58. Which of the following scholars presented an alternative transformational perspective that describes five exemplary practices of leadership?
Kouzes and Posner
60. ______ presented an alternative transformational perspective that included modeling the way, challenging the process, and encouraging the heart.
Kouzes and Posner
True
Kouzes and Posner developed their model by interviewing more than 1,300 managers at multiple organizational levels.
Teamwork as described in the text is:
Lateral decision making
The focus of behavioral approach is on
Leader actions
The skills approach is
Leader centered
Servant leadership works best when____
Leaders are altruistic and have a strong motivation to help others
_____ involves being verbally involved, being informed, seeking other's opinions, and being firm but not rigid.
Leadership emergence
Transformational Leadership
Leadership that raises the morality and motivation level of followers is
Emotional intelligence includes our ability to?
Perceive and express emotions
What are the two critical functions of team effectiveness in Hill's model?
Performance and development! -Ex) Coach Carter
Which of the following is a leadership outcome in the Skills Model?
Problem solving
Which of the following is not listed as one of the five major leadership traits of the Trait Approach?
Problem-solving
The four key elements of the definition of leadership used in the text are?
Process, influence, group, goal
I openly share that my feelings were hurt by the negative comments made about me after a staff meeting and admit that I made a mistake in how I handled the meeting, I am using which component of authentic leadership?
Relational transparency
Daily meetings, open communication, face-to-face interaction, and accessibility are all behaviors of which type of leader?
Relationship
I am meeting my new team, which I will directly supervise for the first time. I introduce myself and invite each team member to share some interesting facts about themselves unrelated to work. I am using
Relationship behaviors
Mia expresses interest in her employees' personal and professional lives. She is employing
Relationship behaviors
The two types of perspectives that are used when studying followership are____
Rolled-based and relational based
Contingent reward leadership
Sam got a promotion from his boss because of his high sales success. His boss is using
Gianna is a mid-level manager of an advertising agency who is liked by all of her staff. Gianna has?
Personal and Positional Power
People in the organization like me because I know what I am doing and share knowledge with followers. I have?
Personal power
Openness, tolerance for ambiguity, and curiosity are expressions of which individual attribute in the skills model?
Personality
Desire to influence
Personality characteristic of charismatic leadership include
Complexity leadership theory when used in organizations focuses on_________
Strategies that encourage learning, creativity, and adaption.
A criticism of the Skills Approach is that it is weak in predictive value? Select one: True False
T
Although there are clear dierences between management and leadership, the two often overlap? Select one: True False
T
Coercive leadership is forcing followers to engage in extreme behaviors? Select one: True False
T
Of the Big Five personality factors, extraversion is the most strongly associated with leadership? Select one: True False
T
Women owned businesses account for nearly 40% of privately owned businesses in the U.S.? Select one: True False
T
What are characteristics of Hill's step of intervene internally or externally?
Take internal actions when: -Problems are within the team (e.g., conflict between group members, team goals unclear) Take external actions when: -Problems are outside the team (e.g., Organization does not provide proper support to the team) -Ex) Coach carter used both (external for improving grades, internal for impriving skill)
Researchers studying the behavioral approach determined that leadership is composed of two general kinds of behaviors
Task and relationship
I am meeting my new team, which I will directly supervise for the first time. I introduce myself and jump right into the agenda items for the jobs each team member will be assigned. I am using
Task behaviors
You tell your staff how and when to do their jobs. You are using
Task behaviors
results-driven structure
Task design, team composition, and norms of conduct contribute to which characteristic of team excellence?
False
Task forces, work units, and standing committees are examples of groups rather than teams
The Leadership Grid is an example of a practical model of leadership that is based on two major leadership behaviors: ________ and _________ ?
Task, Relationship
What are characteristics of Hill's step of intervene to meet task or relational needs?
Task: -goal focusing -structring for results -Facilitating decisions -training -Maintaining standards Relational: -Coaching -Collaborating -Managing conflict -Building commitment -Satisfying needs -Modeling principles
Which of the components on Blake & Mouton's Leadership Grid has high concern for both interpersonal relationships and task accomplishment?
Team
True
Team goals that are very clear help team processing and effectiveness.
False
Team leadership capacity refers to the amount of work a team leader can accomplish in a given period of time.
are found in organizations with flatter structures
Team-based and technology-enabled organizational structures
What are characteristics of Larson and LaFasto's "External support and recognition"?
Teams are given: -Material resources needed to do their jobs -Recognition for team accomplishment -Team rewards
greater productivity
Teams that are effective have
Employees who help other staff troubleshoot computer software problems are using?
Technical Skills
7
The Full-Range Model of Transformational Leadership contains how many leadership factors?
In Mumford's Skills Model, knowledge is defined as
The accumulation of information and the mental structures to organize the information
Help followers accomplish more than expected
The desired outcome of using transformational leadership is to
Heterarchy
The dynamic power shifting in teams is a definition of
The leadership classification scheme proposed by Bass (1990) viewed leadership as?
The focus of group processes
contingent reward
The individualized consideration factor in the Full-Range model is considered more effective than
Ethics is central to leadership because_________
The influence dimension of leadership which has an impact on the lives of followers
The behavioral approach reminds leaders that
They should continually engage in both task and relationship behaviors
The trait approach can be applied to which levels of management?
Top-level managers
All of the following environmental influences are internal, except?
Traffic
Charismatic
Transformational leadership and __________ leadership could be considered nearly synonymous.
31. What makes it difficult to use the term transformational leadership when referencing leaders such as Saddam Hussein and Adolf Hitler?
Transformational leadership includes transforming, but only in a positive way.
True
Transformational leadership raises the level of motivation and morality in followers.
Name at least two leadership theories that take leadership ethics into account
Transformational, Authentic, Servant
1. According to Bass, charisma is a necessary but not sufficient condition for transformational leadership.
True
10. The contingent reward factor is more effective than the management-by-exception passive factor.
True
2. A strength of the transformational model is the emphasis it places on followers' needs, values, and morals.
True
3. A criticism of transformational leadership is that it treats leadership as a personality trait.
True
5. Transformational leadership views leaders as social architects.
True
7. Charismatic leadership transforms followers' self-concepts and tries to link the identity of the followers to the collective identity of the organization.
True
8. Criticisms of transformational leadership are that it is elitist and antidemocratic, and it suffers from heroic leadership bias.
True
A factor common to the leadership classification system is the view of leadership as a process of influence?
True
A strength of the trait approach is that it is been researched extensively
True
According to Bass, charisma is a necessary but not sufficient condition for transformational leadership
True
An individual perceived by other group members as influential can become an emergent leader.
True
Emotional intelligence can be viewed as a set of mental abilities that help us perceive and understand emotion.
True
Ethical theory provides a system of rules or principles that guide us in making decisions about what is right or wrong
True
Human skills are the capacity to get along with others as you go about your work?
True
Human skills grow in importance as one moves up Katz's managerial/leadership hierarchy.
True
In the skills model, environmental influences can be both internal and external.
True
Individuals who are likely to emerge as group leaders display dominance, intelligence, and self-efficacy.
True
Leaders are responsible for maintaining the relationship with followers.
True
Leaders can both serve and influence their followers at the same time.
True
Leadership is a process whereby an individual influences a group of individuals to achieve a common goal.
True
Networking and advocating are examples of external team leadership actions.
True
Perspective taking is a type of social judgment skill.
True
Problem-solving is the keystone in the Skills Approach?
True
The Behavioral Approach focuses exclusively on what leaders do and how they act? Select one: True False
True
The Situational Approach is criticized for failing to explain how competence and commitment are weighted across different development levels?
True
The Situational Approach stresses that leadership is composed of both a directive and supportive dimension, and that each has to be applied appropriately in a given situation?
True
The Trait Approach is used for personal awareness and development?
True
The motivation to attain social power is a component of charismatic leadership.
True
The research on leadership has shown leadership to be a complex process.
True
The trait approach contends that the leader's personality is central to the leadership process
True
You are told you need to work weekends. Your supervisor gives you a pay raise in return. Your supervisor is using reward power.
True
Who explored leadership behavior on performance of small groups?
University of Michigan studies
The behavioral approach describes
What leaders do
Analyze internal and external situations
What should the team leader continually do to before implementing actions in order to achieve team effectiveness?
Emotional healing
When Bohan found one of his followers crying in the break room he immediately asked if he could help and talked him through a personal issue during his lunch break. Bohan is using which servant leader behavior?
Followers may themselves become servant leaders
What is a follower outcome that is expected when leaders use servant leadership behaviors?
There is more cohesion
What is an advantage of shared leadership?
Leader attributes
Which is an antecedent condition?
compelling purpose
Which of Larson & LaFasto's characteristics of team excellence is associated with Hackman's "results-driven structure"?
External environmental actions include
advocating
16. Which of the following is not a personality characteristic of charismatic leadership?
agreeable
Leadership is concerned about attaining common goals because?
all of the above
Laissez-faire approach
also called nonleadership, in this style, the leader abdicates responsibility, delays decisions, gives no feedback, and makes little effort to help followers satisfy their needs
Which of the following is not an example of an internal environmental influence that can affect leadership outcomes?
an economic recession
Contingent reward
an exchange process between leaders and followers in which effort by followers is exchanged for specified reward
Servant
Which of the following leadership approaches is used extensively in leadership training programs?
MacGregor Burns
Which of the following scholar(s) discussed transformational leadership as a continuum from pseudotransformational to transformational?
All of the above
Which of the following statements best describes researchers' efforts to develop a theoretical model of servant leadership? A. Researchers don't agree on the specific characteristics that define servant leadership B. None of the studies conceive of servant leadership the same way C. Some studies see servant leadership as a trait, while others treat it as a behavior D. All of the above
Bass
Which researcher created the Full Model of Transformational leadership?
Greenleaf
Which researcher(s) have been involved with describing servant leadership?
Spears
Which researcher(s) identified the 10 characteristics of servant leaders?
Healing
Which servant leadership behavior in Liden's model is also found in Spears's 10 characteristics of servant leadership?
Conceptualizing; Healing
Which servant leadership behaviors in Liden's model are also found in Spears's 10 characteristics of servant leadership?
Any team member
Who can perform distributive team leadership functions?
Inspirational motivation
____________ occurs when leaders motivate followers to become committed to and share the organization's vision.
Charisma
_________________ is an exceptional power that few people have to do extraordinary things and be perceived as a leader.
Team Effectiveness
____refers to the cohesiveness of the team and the ability of team members to satisfy their own needs while working effectively with other team members.
People in the organization like me because I know what I am doing and share knowledge with followers. I have? Select one: a. Personal power b. Position power c. Legitimate power d. Information power
a
Which of the following is a communal characteristic? Select one: a. Sensitivity b. Condence c. Assertiveness d. Rationality
a
Problem solving is ______.
a competency
37. Management by exception-active is ______.
a form of transactional leadership
72. The effect of transformational leadership on employee performance is said to be ______.
additive
68. Transformational leadership has been criticized for being elitist and anti-democratic, meaning ______.
it gives the impression that the leader is acting independently of followers
64. Which of the following is a strength of the transformational approach?
it is widely researched
Which of the following is a competency in Mumford's skills model
knowledge
Which skills model competency consists of creating a schema for learning and organizing data?
knowledge
Which is not a social judgment skill?
knowledge acquisition
Leadership skills are defined in the chapter as ______.
knowledge and competencies to accomplish goals
54. Which type of leadership gives no feedback and makes little effort to help followers satisfy their needs?
laissez-faire
The skills approach takes a ______ on leadership, like the trait approach
leader-centered perspective
71. Alyssa is a team leader of the student ambassadors who give campus tours. Alyssa is a very busy college senior and does not communicate much with the ambassadors. When she does, her communication is typically to tell the ambassadors what they have done wrong on the tours. Alyssa is exhibiting ______.
management by exception
50. I am a leader who watches my staff carefully and stops them immediately when they make a mistake. I am using ______.
management by exception-active
51. I prefer to wait until the annual performance review time to deliver bad news about poor performance to my followers. I am using ______.
management by exception-passive
Tamika uses her ability to sense and perceive her staff's emotions every day to help them feel comfortable in the workplace. She is very knowledgeable about day-to-day operations and also is quite successful at anticipating problems and sharing ideas for improvements up the chain of command. Applying Katz's skills model, at what level of management is Tamika?
middle management
The research by Mumford et al. was done on a sample of ______.
military leaders at multiple levels
73. Some research has suggested that interest in transformational leadership may be exaggerated and perhaps not as relevant now that ______ are flooding into the workplace.
millennials
77. Research has shown that when a company's CEO is charismatic, it may result in ______.
more employees becoming charismatic themselves
The skills approach is ______.
not suitable for application across leadership contexts
59. Kouzes and Posner's five practices that enable leaders to get extraordinary things accomplished include all of these except ______.
offer valuable rewards
76. Some research has suggested that laissez faire leadership in conjunction with transactional and transformational leadership may be most effective, bringing to light one of the main themes in the textbook, which is ______.
oftentimes the best approach is a combination of leadership approaches
Human skills are about working with ______.
people
52. Contingent reward uses ______ reinforcement, whereas management by exception uses ______ reinforcement.
positive; negative
6. Burns outlined leadership in his seminal work in 1978 and described leadership as ______
quite different from power
In his TedTalk Video, Drew Dudley denes a "lollipop moment" as? Select one: a. A moment when you realized the correct answer on an exam b. A moment when someone said or did something to make your life better c. A moment when you started your rst job d. A moment when you failed to complete an assignment
b
33. Which of the following is not a behavior consistent with factors of transformational leadership?
bonus program
The skills approach framework ______.
can be applied at all levels of leadership
In the previous company Leo worked for, he led the downsizing of a major division and had to terminate hundreds of employees. This event had an impact on Leo that influences how he approaches his leadership role in his current company. According to Mumford's skills model, this is an example of ______.
career experiences
You recently received a promotion to a higher level of management within your organization. this is your third promotion with your department. using Mumford's skills model, what best represents this type of promotion and its outcomes?
career experiences
28. The model of transformational leadership asserts that transformational leadership motivates followers to do more than expected by ______.
raising their consciousness about the value of specified goals
18. Which personality characteristic of charismatic leadership is also one of the major leadership traits outlined in the chapter on Trait Approach?
self-confidence
Team leadership capacity
shared leadership encompassing the leadership repertoire of the entire team
Individual leader attributes can affect the leader's skills, but it is the ______ themselves that are most important in addressing organizational problems.
skills
Which of the following presents a competency-based approach to leadership?
skills approach
Skill in persuasion and communicating change describes which social judgment competency?
social performance
Skills approach helps us best identify our ______.
strengths and weaknesses
15. House notes that charismatic effects are more likely to occur in ______.
stressful situations
12. Christie, Barling, and Turner (2011) describe pseudotransformational leadership as ______.
strong inspirational talent that is manipulative
Chrisbe, Barling, and Turner (2011) describe pseudotransformational leadership as____
strong inspirational talent that is manipulative
Johanna is excellent at applying tax law and other accounting principles in her job as a manager in her accounting firm. She has equally high skills in working with the employees she supervises but does not have as much skill in helping the firm shape the vision for growth. Applying Katz's skills model, at what level of management is Johanna?
supervisory management
Before the inception of the Behavioral Approach, leadership was treated exclusively as a set of skills? Select one: True False
t
You are told you need to work weekends. Your supervisor gives you a pay raise in return. Your supervisor is using reward power? T/F
t
According to Katz, the most important leadership skills for lower-levels of management are ______.
technical and human skills
According to Katz's skills model, which two skills are most important for supervisory- (low-) level managers to be successful leaders?
technical skill and human skill
Bill is in charge of hiring a new manager for the first shift on the production line. according to Katz's model, bill should be looking for a person with ______.
technical skills
Within an organization, the employees in the information technology department are crucial for the success of the organization due to their ______.
technical skills
At the upper-management level in an organization, ______.
technical skills are less important than human skills
The individual attributes factor in the skills model suggests ______.
that the skills model is not just a competency-based model
In Mumford's skills model, social judgment skill is defined as ______.
the capacity to understand people and social systems
Development
the cohesiveness of the team and the ability of team members to satisfy their own needs while working effectively with other team members
Performance
the quality of the team's work toward task accomplishment
By including such a large number of components, the skills approach and its models are criticized for ______.
the range of skills extending beyond the boundaries of leadership
Pat Smith is human resources director for a large bank. Her major goal is to find a person who has developed their ability to effectively work with others in solving organizational problems. Pat is basing her selections on ______.
the skills approach
Katz started the research focus on skills during a time when ______.
there was still disagreement about leader traits in the literature
Servant leader behaviors
these actions include conceptualizing, emotional healing, putting followers first, helping followers grow and succeed, behaving ethically, empowering, and creating value for the community
Servant leadership outcomes
these results include follower performance and growth, organizational performance, and societal impact
The main goal of Mumford et al.'s research was ______.
to explain the elements of effective performance
Ashlyn focuses her energy at her car manufacturing company on assessing market fluctuations and shaping the goals of the organization for the future. She communicates well with her staff and enjoys the social aspect of work with the people around her. She leaves the details and daily operations primarily to other capable staff in the organization. Applying Katz's skills model, at what level of management is Ashlyn?
top management
Jonathan has equally high skills in managing relationships with the employees he supervises and in helping the firm shape the vision for growth. He is not as adept in the technical aspects of the company. Applying Katz's skills model, at what level of management is Jonathan?
top management
According to Lipman-Blumen, leaders who have dysfunctional personal characteristicas and engage in destructive behaviors are known as____ leaders
toxic
63. Which leadership theories discussed in the text have "intuitive appeal" as a key strength?
trait, skills, transformational
9. José has consistently exceeded his sales projections for the past four quarters. His supervisor gave him a promotion because of his high sales success. His supervisor is using ______.
transactional leadership
21. What type of leader uses creative deployment of self through positive self-regard and emphasizes his or her strengths rather than dwelling on weaknesses?
transformational
10. Jackson tries every day to show his leadership is consistent with the values of the organization. This instills a strong sense of community and ethics within all levels of the organization. Jackson is demonstrating ______.
transformational leadership
11. Molly focuses her leadership behaviors on helping followers reach their full potential as human beings. She is using ______.
transformational leadership
2. Which type of leadership is concerned with emotions, values, ethics, standards, and long-term goals?
transformational leadership
20. Charismatic leadership is often described as being similar to or even synonymous with ______.
transformational leadership
29. Kathleen regularly meets with and coaches each of her followers in hopes to help them reach their full potential. With some she is directive and with others she provides strong affiliation. Kathleen's behaviors are an example of ______.
transformational leadership
75. When some research studies found that the 4 I's of transformational leadership correlated with one another, it demonstrated this criticism of the transformational leadership approach.
transformational leadership lacks conceptual clarity
1. Which leadership theory is studied in a variety of disciplines, including nursing, education, and industrial engineering?
transformational leadership theory
7. Burns, when discussing leadership in the context of what is now termed transformational leadership, ______.
tried to link the roles of leadership and followership
Team
type of organizational group that is composed of members who are interdependent, who share common goals, and who must coordinate their activities to accomplish these goals
65. Transformational leadership is fundamentally morally uplifting. This suggests that ______.
use of coercive leadership cannot be considered leadership
A leader using human skills will ______.
use sensitivity to assess the needs and motivations of others
Abby is a gifted communicator in her club and has a talent for verbally articulating what the future can hold for the members. According to Mumford's nine key problem solving skills, which is Abby demonstrating
visioning/sensemaking
The research Katz completed for his article describing the skills of an effective administrator ______.
was qualitative research
Which of the following is not a competency in the skills model
cognitive ability
53. Management by exception involves ______.
correcting misbehavior by employees
61. Transformational leaders are considered social architects when they ______.
create shared meanings for people within their organizations
The structure of the skills approach is ______.
consistent with leadership education programs
36. The idealized influence factor in the full-range model is considered more effective than ______.
contingent reward
49. You provide a pay raise to a follower who has received high scores on annual performance reviews two years in a row. You are demonstrating ______.
contingent reward
74. Transactional leaders may not be as capable as transformational leaders when it comes to ______.
creating trust
The ideas and mental abilities that people learn through experiences can best be described as ______.
crystallized cognitive ability
A leader using human skills will? Select one: a. Develop criteria for the implementation of a new product b. Create the vision for restructuring the organization c. Use tools and techniques to get things done d. Use sensitivity to assess the needs and motivations of others
d
Dr. Brene Brown focuses on the power of ____________? Select one: a. Education b. Networking c. Public speaking d. Vulnerability
d
_____________ is one of the five major leadership traits that focuses on a leader's inclination to seek out pleasant social relationships? Select one: a. Surgency b. Extraversion c. Agreeableness d. Sociability
d
The two leadership outcomes outlined in the skills model are ______.
effective problem solving and performance
66. Which of the following is not a strength of transformational leadership approach?
elitist and anti-democratic
Social judgment competencies described in Mumford et. al.'s skills model are similar to skills in this framework
emotional intelligence
35. Optimism is a mediating factor in transformational leadership that affects ______.
employee engagement
Birds hitting a plane on takeoff causing engine failure in flight is an example of what component of the skills model by Mumford?
environmental influence
Antecedent conditions
existing factors that affect the servant leadership process, including context and culture, leader attributes, and follower receptivity
67. Which of the following is not a criticism of transformational leadership approach?
expansive leadership view
The environmental influences listed are all internal with the exception of ______.
flooding of the office
Which of the following problem-solving skills can best be described as the ability to anticipate the implications of executing a plan?
forecasting
Which of the following problem-solving skills can best be described as the ability to define noteworthy issues or significant problems affecting the organization? A. problem definition
forecasting
Which of the following attributes begins to decline in later adulthood?
general cognitive ability
"Virtual" teams
geographically dispersed individuals who meet via various forms of communication technology to achieve common goals
13. According to House, the following is not one of the specific types of behaviors commonly exhibited by charismatic leaders ______.
giving structure to complex tasks
3. Transformation leadership is an exceptional form of leadership that ______.
helps followers do more than what is usually expected
The abilities that help a leader to work effectively with subordinates, peers, and superiors to accomplish the organizational goal
human skills
38. Which transformational factor is most like charismatic transformational leadership?
idealized influence
45. Which factor in the Full Range of Leadership Model is the emotional factor in which leaders act as strong role models for followers?
idealized influence
22. Which answer best describes the elements of a model of transformational leadership?
idealized influence, inspirational motivation, intellectual stimulation, individualized consideration
Leadership skills research attempts to ______.
identify competencies that can be acquired by leaders
The basic premise of the skills approach is to ______.
identify the skills of leaders
A chief operating officer of the company who applies the level of administrative skills to the degrees delineated in Katz's model ______.
incorporates the entire staff in the process of shaping the company's goals
Mumford's skills model includes which of these main components?
individual attributes
Which part of the skills model supports people as they apply their leadership competencies?
individual attributes
41. Which produces greater effects than transactional leadership?
individualized consideration
43. Which factor in the Full Range of Leadership Model includes mentoring and helping followers grow through personal challenges?
individualized consideration
All of the following environmental influences are external except ______.
inexperienced followers
What are characteristics of Larson and LaFasto's "Principled leadership"?
influences team effectiveness through 4 sets of processes: Cognitive (understanding team problems) Motivational (help team become cohesive) Affective (Assist in stressful situations) Integrative (Help coordinate team activities)
In the skills model, which of these is a general cognitive ability?
information processing
34. Elena is a sales manager who encourages her employees through motivation to be committed to and a part of the shared vision of the organization. Elena is demonstrating which factor of transformational leadership?
inspirational motivation
40. Purposely choosing to give a civil rights speech in a location that is symbolic of past civil rights successful actions is an example of a leader using what transformational factor?
inspirational motivation
42. Which factor describes leaders who communicate high expectations and engage followers to be part of a shared vision?
inspirational motivation
57. Communicating a vision for the future of the organization in Bennis and Nanus's research is most similar to which of the transformational factors in the Full Range Model?
inspirational motivation
In the skills model, crystallized cognitive ability refers to ______.
intellectual ability acquired over time
32. Which factor of transformational leadership supports followers as they try new approaches and develop innovative ways of dealing with organizational issues?
intellectual stimulation
39. Hao is a new lawyer in your real estate law firm who comes highly recommended to you because of his high intelligence and experience with real-estate law. You encourage him to be creative and use innovation in problem solving when working on cases. You are using which transformational factor?
intellectual stimulation
44. Which factor in the Full Range of Leadership Model encourages followers to be creative and innovative?
intellectual stimulation
62. The challenge the process leadership practice is most similar to which of the transformational factors in the Full Range Model?
intellectual stimulation
General cognitive ability is similar to which of the five leadership traits in this text?
intelligence
46. The contingent reward factor ______.
is a process where follower effort is exchanged for specified rewards
70. Transformational leadership ______.
is a valuable and widely used approach
Which of these statements about the skills approach is false?
it clearly predicts how variations in social judgment and problem-solving skills affect performance
Mumford et al.'s model is characterized as a capability model because ______.
it examines the relationship between knowledge and skills and leader performance
3
There are how many antecedent conditions in Liden's model?
Coercive power in French and Raven's social bases of power is described as?
Having the capacity to penalize a follower
Katz describes conceptual skill as?
Being able to shape the ideas of an organization
Which of the following traits are not among the five major leadership traits identified in the text?
Agreeableness
According to Katz's skills model, which two skills are most important for mid-level managers to be successful leaders?
All three are equally important
sharing information
An example of an external leadership action is
Research related to the trait approach has?
Been around for over 100 years
I am able to identify task and relationship types of behaviors in my leader. I am applying the main focus of which leadership theory?
Behavioral
Which approach describes how leaders act?
Behavioral
When applied to organizational life, knowledge about followership can help leaders by viewing each follower uniquely and adjusting the leadership style accordingly. Put this way, studies of followership are closely aligned with all of the following leadership theories EXCEPT________
Behavioral approach
Based on this leadership style, the leader focuses communication on both achieving goals and meeting followers' socioemotional needs.
Coaching
Your supervisor deducts your pay for the number of hours you were late to work. What type of power is your supervisor using?
Coercive
Mumford's Skills Model includes which of these main components?
Competencies
Studying followership helps to_____ our understanding of leadership
Complete
In the skills model, which of these is a crystallized cognitive ability?
Comprehending complex information
The abilities that help a leader shape organizational goals are
Conceptual Skills
My leader is a real visionary and helps us solve organizational problems in creative ways. She is using which characteristic of a servant leader?
Conceptualization
Management differs from leadership by?
Emphasizing order and consistency
_________ is the behavior of leaders who approach subordinates with a strong human relations emphasis?
Employee Orientation
A hurricane is an example of an internal environmental influence that can affect leadership outcomes? Select one: True False
F
According to Black and Mouton's Leadership ship, the "benevolent dictator" uses the 5,5 style? Select one: True False
F
According to the Skills Approach, career experiences have no impact on the individual characteristics of leaders? Select one: True False
F
Directing behaviors often involve two-way communication while Supportive behaviors involve one-way communication? Select one: True False
F
The GLOBE studies identied desirable and undesirable leadership attributes based on responses solely from U.S. managers? Select one: True False
F
Traits are what leaders can accomplish, whereas Skills are who leaders are? Select one: True False
F
Brandon is a volunteer leader in his Church
Fear of ostracism and social death
Jack works as corporate engagement specialist
Fear of powerlessness
Jacki works as a corporate engagement specialist at an exclusive art gallery
Fear of powerlessness
Coercive leadership is?
Forcing followers to engage in extreme behaviors
True
Flatter organizations support lateral decision making.
True
Foresight and conceptualization are two of Spears's characteristics of servant leadership.
Why is the term "follower" used infrequently in writings about adaptive leadership?
Follower implies a submissive role
True
Follower receptivity is an antecedent condition of servant leadership.
Who is responsible for the leadership process?
Followers and Leaders
Transformational leadership can result in important psychological gains for both____ and _____
Followers and leaders
Before Damon became a high school science teacher this year
Followers challenge leaders
True
For teams to be effective they must be supported by an organizational culture that values collaboration.
The culture must support lateral decision making
For teamwork to be successful in organizations
How many archetypes are used in adaptive leadership to help determine the difference of adaptive and technical challenges
Four
The classic article "skills of an effective administrator" by Katz was published in the ______.
Harvard Business Review
Research over the past 100 years on leadership traits?
Has identified many lists of leadership traits
Zaccaro describes social intelligence as?
Having the ability to respond to the social environment
When the leader's behavior matches the complexity of the situation.
In the context of team leadership, requisite variety refers to
Evaluate whether to monitor or take action
In the leadership decision-making model what does the leader do first?
What is a sample behavior for internal relational leader actions?
Managing conflicts
Which researcher(s) suggested that certain traits could be used to identify leaders from non-leaders in small groups?
Mann
Conducted a major survey of research on the trait approach:
Mann et al.
If an individual displays most of the major traits described in the text, they?
May become leaders in their workplace
A "team" is more than an organizational group, in that a team is composed of
Members who are independent
For leaders, McGrath's critical leadership functions do not include which type of group leadership function?
Negating remedial action
False
Negotiating support is an example of an internal leadership action.
According to the text which person exemplifies authentic leadership with strong moral values and strong conscience
Nelson Mandela
What is a sample behavior for external environmental leader actions?
Networking
My leader gently but clearly convinces me to change, he is using which characteristic of servant leadership
Persuasion
Transformational leadership
Raises the level of motivation and morality in followers
I had so much fun on my study abroad trip to South Africa! The faculty leader was funny, supportive, and friendly, which made the trip so pleasant. The faculty member was using?
Referent Power
The power that Lance Armstrong has to unite people in the fight against cancer is?
Referent power
What are characteristics of Larson and LaFasto's "standards of excellence"?
Regulate performance: -Facilitate task completion and coordinate action -Stimulate a positive pressure to perform at highest levels Focus on results: -Clear expectations, feedback and acknowledge superior performance
Is primarily qualitative research
Research on transformational leadership
True
Research on transformational leadership continues to be researched by many leadership scholars.
I have seen some rough times and learned and adapted from those experiences. What influencing factor of authentic leaders am I using?
Resilience
When a politician explains how she overcame a difficult childhood and endured hardships only to emerge as a success story, she is describing which of the positive psychological capacities associated with the theorical model or authentic leadership
Resilience
Which of the following is not one of the four positive psychological attributes if authentic leadership
Self awareness
Which personality characteristic of charismatic leadership is also one of the major leadership traits outlined in the chapter Trait Approach?
Self-confidence
True
Servant leadership can be conceptualized both as a trait and a set of behaviors.
True
Servant leadership is not desired by all subordinates.
Context and culture
Servant leadership occurs within the environment and makeup of the organization. This is an example of
Before the inception of the style approach, leadership was treated exclusively as a(n)
Sets of skills
What is a sample behavior for internal task?
Setting goals
The full range module of transformation leadership contains how many total factors?
Seven
Transformational leadership
Shruti focuses her leadership behaviors on helping followers become self-actualized human beings who can achieve more than they ever thought possible. She is using
The trait approach is criticized for its failure to take __________ into consideration.
Situations
______ are what leaders can accomplish, whereas ______ are who leaders are
Skills, traits
Effective problem solving is measured by?
Solutions that go beyond given information
Which is not a Big Five Personality Factor?
Sociability
Surgency in the Big Five Personality Model is defined as?
Sociable, assertive, high energy
Based on an understanding of follower's perspectives, ______ suggests that leaders need to be able to communicate their own vision?
Social Perspectiveness
______________ is defined as having the capacities of social awareness, self-monitoring, and the ability to choose the best response given the contingencies of a particular situation.
Social intelligence
I adhere to the laws and rules of the organizational community at work. I make decisions based on my concern for the society and our organization as a whole. I am at what stage of moral development?
Stage 4
False
Studies have clearly established a causal link between transformational leaders and changes in followers or organizations.
A leader using this style gives followers control of day-to-day decisions but remains available to facilitate problem solving?
Supporting
internal relational action
The team I am leading is in conflict with one another and has little focus on the project's goals. I should take
False
The management-by-exception active factor is more effective than the contingent reward factor in the model of transformational leadership
Dominance, desire to influence
The personality characteristics associated with charismatic leadership include
ethical
The principled leadership characteristic of team excellence is central to team effectiveness, influencing the team through four sets of processes. Which is not one of these processes?
Give the Definition of followership as presented in textbook
The process whereby individual accept the influence of others to accomplish a common goal.
A major strength of the trait approach is?
The volume of research completed on trait identification
True
There is no single, agreed-upon model of servant leadership.
Applying social identity theory, leaders emerge when?
They become most like the group prototype
Mumford et al.'s research tried
To explain the elements of effective performance
Transformational leadership
Tyrone focuses his leadership behaviors on consistency in the values of the organization and helping his staff do the same. Tyrone is using
When followers are not receptive to this type of leadership
Under what conditions does servant leadership fail to have a positive impact on followers?
Which of Larson & LaFasto's characteristics of team excellence is associated with Hackman's "real teams"?
Unified commitment
The trait approach is not?
Useful for training programs
A leader that takes a political stand on an issue for non other reason that to get re-elected is using which ethical theory/
Utilitarianism
Heifetz's perspective on ethical leadership is____
Values-based
Heifetz's perspective on ethical leadership is__________
Values-based
Which group of ethical theories focuses on who the leaders are as people?
Virtue-based
It offers standardized assessments for evaluating people's ego states
Which of the following is NOT a criticism of the team leadership approach?
It frames leadership on the principles of followers first
Which of the following is a strength of servant leadership approach?
Mumford's skills model contends that leadership outcomes are the direct result of ______.
a leader's competencies
Servant leadership
a leadership approach that emphasizes service, empathy, and putting followers first
Transformational leadership
a process that changes and transforms people by creating a connection that raises the level of motivation and morality in both the leader and the follower
Transactional leadership
a process that focuses on achieving common goals by means of the exchanges that occur between leaders and their followers
Charisma
a special gift that certain individuals possess that gives them the capacity to do extraordinary things
Technical skills are the ______.
ability to work with things
The research Mumford et al. completed used a sample of ______.
army officers
30. The idealized influence factor is measured on the following components: ______.
attributional and behavioral components
56. Which of the following strategies did Bennis and Nanus find leaders use in transforming their organizations?
being predictable and reliable to instill trust
23. To create change, transformational leaders ______.
become strong role models for their followers
Katz describes human skills as ______.
being aware of the perspective of others on issues
14. Which type of leadership is most similar to transformational leadership?
charismatic
19. A leader who communicates high expectations, shows competence, and sets a strong role model is using behaviors of ______.
charismatic leadership
Career experiences directly contribute to which of the other main components of Mumford et. al's skills model?
competencies
The problem-solving component of the skills model ______.
demonstrates ability to construct organizational solutions
The skills approach is primarily ______.
descriptive
The Myer's Briggs personality test is always 100% correct when determining personality types? Select one: True False
f
The environmental influences listed are all external, with the exception of ______.
highly competent employees
The breadth of the skills approach, which includes motivation, critical thinking, and personality, ______.
is considered a weakness of this approach
47. The passive form of management by exception ______.
is enacted only once problems arise
8. Transactional leadership ______.
is found in the bulk of leadership models
A supervisory-level manager of a company who applies the level of administrative skills to the degrees delineated in Katz's model ______.
is more "hands-on" with producing the company's product than interacting with staff
26. The continuum of transformational leadership contains ______.
is one single continuum
4. Research on transformational leadership ______.
is prolific in modern times
48. The active form of management by exception ______.
is slightly more effective than the passive form
The Trait Approach
is still a focus of contemporary leadership research
Pseudotransformational leaders
leaders who have strong inspirational talent but are self-consumed, exploitive, and power-oriented, with warped moral values (Bass & Riggio, 2006)
Management-by-exception
leadership that involves corrective criticism, negative feedback, and negative reinforcement
Shared team leadership
leadership that occurs when members of the team take on leadership behaviors to influence the team and to maximize team effectiveness
Idealized influence
the factor describing leaders who act as strong role models for followers; followers identify with these leaders and want very much to emulate them
Inspirational motivation
the factor describing leaders who communicate high expectations to followers, inspiring them through motivation to become committed to and a part of the shared vision in the organization
Individualized consideration
the factor representative of leaders who provide a supportive climate in which they listen carefully to the individual needs of followers
Intellectual stimulation
the factor that stimulates followers to be creative and innovative and to challenge their own beliefs and values as well as those of the leader and the organization
According to the skills model, performance outcomes are affected by ______.
the leader's experiences
Research data on Mumford et al.'s model was tested on military personnel. which of the following is true?
the model cannot be effectively applied to leadership skills in startup businesses