COM 230 Exam #2
The logical consistency of which theory/theories has been questioned (CPM, Social Exchange, Groupthink)
Communication Privacy Management
The belief that a group is special enough to overcome any obstacles or setbacks is referred to as
Illusion of invulnerability
Your group reads silence as consent, which of the symptoms of groupthink is your group expressing
Illusion of unanimity
New employee orientation/training videos are part of which performance in an organization
Inculturation
Kip has been dating Theresa for less than a month, he wants to share personal info to become closer, but doesn't want to release too much info
Openness and Protection
All are following of organizational culture theory EXCEPT
Organizations are produced and reproduced through use of rules and resources
Rather than emphasizing organizations, Organizational Information theory focuses on
Organizing
When Abby goes to work, first thing she does is hang up her coat and gets coffee. This represents what rituals?
Personal
Contradiction is the fundamental fact of relational life, is an assumption shared by which two theories
Relational Dialectics & Communication Privacy Management
At what stage of reducing equivocality does an org make note of what worked and what did not to improve in the future
Retention
What does the comparison level vs comparison level alternative
Satisfaction (CL) and stability (CLalt)
Cara and Vic choose to be close to each other at all times/do everything together, they have managed to handle autonomy and connection by use of
Selection
Which of the three stages of reducing requivolcatiy requires an org to make a decision about the rules/cycles in regards to information
Selection
Social penetration theorist believe that _________ is the way primary relationships become more intimate
Self-disclosure
Testability is a limitation of which theory
Social exchange and organizational culture
The prisoner's dilemma is a simulation game used to illustrate interdependence of which theory
Social exchange theory
________ theory uses an onion metaphor. ___________ uses a spider web metaphor.
Social penetration and organizational culture
According to Social Penetration Theory, all of the following statements about self-disclosure are true EXCEPT (as relationships become more intimate there is MORE depth and breadth)
There is less depth and breadth in intimacy
Which of the following concepts refers to interdependence in relational dialectics theory
Totality
A generalized exchange involves indirect reciprocity i.e. "paying it forward"
True
According to Weick, organization and their environ montets change so rapidly so it is unrealistic to look at them now because they will be different later
True
According to social exchange the standards use to evaluate costs and rewards vary from person to person
True
CLalt>outcome>CL
True
Conflicts regarding privacy boundaries and private information co-ownership are called boundary turbulence
True
If CLalt>CL>outcome = unsatisfying and unstable
True
One's comparison level is based on past experiences and observations of the relationships of others
True
Social exchange theory assumes we are rational decision makers
True
Some question whether CPM is a dialectical theory
True
The monologic approach pictures contradictions as either/or relationships
True
The stories that organization members use to relate to others are called passion performances
True
W hen private info is shared, the boundary around it becomes a collective boundary
True
Jokes, jargon, and stories are examples of which kind of symbols
Verbal
In which stage of the Social penetration process does a person's personality emerge
Exploratory affective exchange stage
Which of the following is not a relational dialectic?
External and internal
According to groupthink, if group members ignore warnings they are engaging in self-censorship
False
Communication privacy management theory assumes that disclosure results in greater intimacy
False
Dualistic approach to contradiction frames tensions as "both/and"
False
Dyadic uniqueness emerges in the affective exchange stage in the social penetration process
False
Most relationships reach the stable exchange stage
False
Relational dialectics assumes that relationships develop in a linear fashion
False
Social exchange theory was developed at a time when honest/open communication was valued
False
The concept of Praxis in RDT, refers to the idea that relational partners are interdependent
False
The practical utility of groupthink has been questioned
False
You believe that marriages should be true partnerships. But in your marriage, you do all the work, your marriage represents the hand you were dealt.
Given matrix
All of the following are symptoms of Groupthink EXCEPT
Group insulation
All of the following are structural factors that serve as antecedent (come afterwards) conditions to groupthink EXCEPT
Group stress
An exchange where two people reciprocate costs and rewards is called
Direct exchange
Which matrix illustrates the way two people believe rewards should be exchanged between them in a relationship?
Dispositional Matrix
You tell your parents everything except when it comes to sex, according to relational dialectics, you are handling this tension
Disqualifying
When organizations receive too much information, they are encountering what?
Equivocality