COM 230 Exam #2

The logical consistency of which theory/theories has been questioned (CPM, Social Exchange, Groupthink)

Communication Privacy Management

The belief that a group is special enough to overcome any obstacles or setbacks is referred to as

Illusion of invulnerability

Your group reads silence as consent, which of the symptoms of groupthink is your group expressing

Illusion of unanimity

New employee orientation/training videos are part of which performance in an organization

Inculturation

Kip has been dating Theresa for less than a month, he wants to share personal info to become closer, but doesn't want to release too much info

Openness and Protection

All are following of organizational culture theory EXCEPT

Organizations are produced and reproduced through use of rules and resources

Rather than emphasizing organizations, Organizational Information theory focuses on

Organizing

When Abby goes to work, first thing she does is hang up her coat and gets coffee. This represents what rituals?

Personal

Contradiction is the fundamental fact of relational life, is an assumption shared by which two theories

Relational Dialectics & Communication Privacy Management

At what stage of reducing equivocality does an org make note of what worked and what did not to improve in the future

Retention

What does the comparison level vs comparison level alternative

Satisfaction (CL) and stability (CLalt)

Cara and Vic choose to be close to each other at all times/do everything together, they have managed to handle autonomy and connection by use of

Selection

Which of the three stages of reducing requivolcatiy requires an org to make a decision about the rules/cycles in regards to information

Selection

Social penetration theorist believe that _________ is the way primary relationships become more intimate

Self-disclosure

Testability is a limitation of which theory

Social exchange and organizational culture

The prisoner's dilemma is a simulation game used to illustrate interdependence of which theory

Social exchange theory

________ theory uses an onion metaphor. ___________ uses a spider web metaphor.

Social penetration and organizational culture

According to Social Penetration Theory, all of the following statements about self-disclosure are true EXCEPT (as relationships become more intimate there is MORE depth and breadth)

There is less depth and breadth in intimacy

Which of the following concepts refers to interdependence in relational dialectics theory

Totality

A generalized exchange involves indirect reciprocity i.e. "paying it forward"

True

According to Weick, organization and their environ montets change so rapidly so it is unrealistic to look at them now because they will be different later

True

According to social exchange the standards use to evaluate costs and rewards vary from person to person

True

CLalt>outcome>CL

True

Conflicts regarding privacy boundaries and private information co-ownership are called boundary turbulence

True

If CLalt>CL>outcome = unsatisfying and unstable

True

One's comparison level is based on past experiences and observations of the relationships of others

True

Social exchange theory assumes we are rational decision makers

True

Some question whether CPM is a dialectical theory

True

The monologic approach pictures contradictions as either/or relationships

True

The stories that organization members use to relate to others are called passion performances

True

W hen private info is shared, the boundary around it becomes a collective boundary

True

Jokes, jargon, and stories are examples of which kind of symbols

Verbal

In which stage of the Social penetration process does a person's personality emerge

Exploratory affective exchange stage

Which of the following is not a relational dialectic?

External and internal

According to groupthink, if group members ignore warnings they are engaging in self-censorship

False

Communication privacy management theory assumes that disclosure results in greater intimacy

False

Dualistic approach to contradiction frames tensions as "both/and"

False

Dyadic uniqueness emerges in the affective exchange stage in the social penetration process

False

Most relationships reach the stable exchange stage

False

Relational dialectics assumes that relationships develop in a linear fashion

False

Social exchange theory was developed at a time when honest/open communication was valued

False

The concept of Praxis in RDT, refers to the idea that relational partners are interdependent

False

The practical utility of groupthink has been questioned

False

You believe that marriages should be true partnerships. But in your marriage, you do all the work, your marriage represents the hand you were dealt.

Given matrix

All of the following are symptoms of Groupthink EXCEPT

Group insulation

All of the following are structural factors that serve as antecedent (come afterwards) conditions to groupthink EXCEPT

Group stress

An exchange where two people reciprocate costs and rewards is called

Direct exchange

Which matrix illustrates the way two people believe rewards should be exchanged between them in a relationship?

Dispositional Matrix

You tell your parents everything except when it comes to sex, according to relational dialectics, you are handling this tension

Disqualifying

When organizations receive too much information, they are encountering what?

Equivocality