Comm 1100 final exam

Cohesiveness is characteristic of which stage of a group's development? Forming Norming Storming Performing

performing

A good introduction

captures the listeners' attention, motivates the audience to listen, provides the thesis statement, and enhances the speaker's credibility

Synergy is closest in meaning to which of the following terms? Groupthink Cohesiveness Performing All of these terms None of these terms

cohesiveness

Although details often are lost or distorted as messages travel along a grapevine (informal lines of communication), the information conveyed informally has a surprisingly high rate of accuracy True False

true

For a group to exist, the people must interact and be interdependent, have a common goal, and share some rules of conduct. True False

true

Group communication should be a conscious effort. True False

true

Group leadership maybe provided either by one emeber of several members. True False

true

If social climbing does not increase the status of those doing it, they often become marginal participants. True False

true

The group member who encourages other group members to share their personal attitudes about information exchanged in the group and other group activities, is functioning in the role of Diagnostician Information Seeker Opinion Seeker Digresser Coordinator

opinion seeker

One challenge in managing personal relationships on the job includes the difficult task that a supervisor often faces of having to give the subordinate-friend negative feedback when negative feedback is essential to effective performance on the job. True False

true

When conversing with people, we typically achieve __________ percent accuracy in interpreting each other's remarks.

25 to 50

Between _____ and ______of the meaning of our total message is communicated through nonverbal communication.

70 and 90%

A database is

A collection of information organized to provide efficient retrieval

To become a more responsible and thoughtful consumer of mass communication we should?

A. develop media literacy B. actively interrogate media messages C. recognize that mass communications is one of many influences on individuals and society All of the Above

Which of the following were identified as the task goals of group communication?

All of the above (Learning, Problem-solving, Self-help, Social)

How were important cultural ideas shared in feudal societies?

All of the above (Poetry, Songs, Stories)

Which of the following was not identified as a type of group communication? Organizations Learning Interviews Problem-solving All of the above were identified as types of group communication.

All of the above were identified as types of group communication

Communication anxiety can be the result of all of the following except:

Being too busy

Types of databases that are available include

Bibliographic, Image, and Audio

Which of the following was identified as a maintenance role in group communication?

Both answer 1 and 2 (Harmonizer, Facilitator)

If demonstrating a process or procedure where there are specific step-by-step instructions, then the __________________ organizational pattern works best.

Chronological

Synergy is closest in meaning to which of the following terms?

Cohesiveness

A method of support in which the speaker shows how one idea is similar to another is

Comparison

Informal language that contains made-up words or common words used in a different or uncommon way and can hurt speaker credibility, especially in formal situations.

Slang

The theory that says that human beings 'construct' what is, for them, reality; that they apply meaning and interpretations, and create society and knowledge based upon cultural signs and symbols is the:

Social Constructivist Theory

Heavy television viewers are more likely to have beliefs that reflect the worldview portrayed by television, which is not equivalent to reality. In television entertainment programming, 77% of major characters that commit crimes perpetrate acts of violence, compared to roughly 10% of actually reported crimes. This is an example of:

Cultivation theory

Which of the following is NOT an example of mass communication?

Emailing a Friend

Aristotle said that above all of the available means to persuasion, perhaps _________________ is the most potent.

Pathos

Cohesiveness is characteristic of which stage of a group's development?

Performing

This is the most recommended style of delivery for a speech over five minutes in length. A speaker who uses this style will carefully prepare, rehearse and finally present his/her information with a brief set of notes.

Extemporaneous

As long as we are not planning to go into a profession where public speaking is required, issues pertaining to the self-presentation are not important.

False

Attribution Theory is the belief that when inconsistent ideas (mental) are brought to our attention we feel real physiological (physical) stress and will work hard to resolve the issue.

False

Effective communicators make a point of making messages complex and including as much jargon or technical language as possible.

False

Ethical Relativism says that when attempting to make a sound ethical decision, we should always do what we have been taught no matter how it impacts someone else.

False

If a speaker is not sure whether he/she wants to inform or persuade the audience members during a presentation, he/she should just combine the two approaches.

False

If a visual is too small for audience members to see during a presentation, then it's recommended to allow them to pass the visual among themselves.

False

If at all possible, a speaker should choose a speech topic that is new to him/her.

False

Message Processing refers to the left side of the linear communication model (decoding).

False

One of the most important considerations when attempting to make a sound ethical decision is to determine societal views/norms.

False

One's listening ability is primarily determined by his/her I.Q

False

People who control the flow of information to others are known as cultivation setters.

False

Researchers who examine how the people who own the media influence cultural life typically are conducting textual analyses

False

Supporting materials can add interest to a presentation, but they aren't recommended if the speaker's goal is to elicit some type of change.

False

The cultural studies syndrome suggests that the world is actually more violent than portrayed in the media.

False

The number of women and minorities are expected to decrease in the work force in the future.

False

When attempting to persuade an audience, there is no limit as to how many statistics are included as supporting material.

False

Women tend to offer verbal responses ("mm-hmm," "yeah," and "I know") only if they have a point to make. On the other hand, men tend to make listening noises to show that they are following and listening.

False

Movement of a speaker's hands, arms, fingers, legs and/or feet to express thought.

Gestures

Though public speaking is enlarged conversation, there are two distinct differences that separate it from other forms of communication. These differences include

Greater responsibility to plan and prepare and less interaction

Select behaviors characteristic of group members striving to achieve specific goals within group communication are referred to in this lesson as

Group roles

Cognitive Theory refers to

How one manages the information in his/her mind, which also affects his/her social behavior

The study of the perpetuation of ideology (a system of ideas) is the basis for which two theories?

Karl Marx and Louis Althusser's theories

The contention that mass communication serves to support the prevailing power relations in society is a primary premise of:

Political Economy Studies

_______________________ theory pertains to culture and communication.

Louis Althusser's

At which stage do group members define the standards of group behavior?

Norming

The group member who encourages other group members to share their personal attitudes about information exchanged in the group and other group activities, is functioning in the role of

Opinion Seeker

From left to right and from the earliest to the most recent, identify the ages of communication.

Oral, written, print, electronic, digital

Groups within the work force, college classes, athletic teams, and/or various types of volunteers that belong to a group tend to acquire a certain way of doing things. This is referred to as:

Organizational Culture

The following can be obstacles to effective listening:

Semantic Noise,Physiological Noise,Psychological Noise

Which of the following was the dominant form of communication in the oral age of communication?

Storytelling

Part of learning how to manage our anxiety and fear includes improving our self-concept. All of the following, except one, will aid us in this process.

Strive to be perfect

These theories are based on the fact that communication occurs through shared significant symbols, the self is constructed through communication, and that social activity becomes possible through the role-playing process.

Symbolic Interactionism

The roles that emerge most often in group communication were categorized as Leadership roles Productive and unproductive roles Task, maintenance, and disruptive roles Formal and informal roles Primary and secondary roles

Task, maintenance, and disruptive roles

The following is an ethical standard, which may help communicators decide how to behave in a principled manner:

The Professional Ethics Standard ,Immanuel Kant's Categorical Imperative, The Utilitarian Rule, & The 60 Minutes Test

If a speaker wanted to teach the audience about various tourist attractions in a particular city, what would be the best organizational approach?

Topical

In a multicultural society, the philosophy that adheres to the belief system that there should be respect for uniqueness and tolerance for difference is referred to as cultural pluralism or the _______________ philosophy.

Tossed Salad

'Communibiological' Approach and Genetic Theory is the same thing.

True

An attractive, conservative physical appearance can enhance our credibility.

True

Co-culture refers to a culture within a dominant or parent culture.

True

Cognitive Theory refers to how one manages the information in his/her mind, which also affects his/her social behavior.

True

Credibility refers to how trustworthy, intelligent, knowledgeable, and/or skilled the listener(s)/receiver(s) perceives the speaker (sender) to be.

True

Determining audience members' psychographics is an important step in deciding on a suitable speech topic.

True

During election time, politicians can serve as agenda setters for their respective parties.

True

Effective listening involves responding, which is expressing interest, asking questions and otherwise showing that we are attentive.

True

If a speaker were attempting to prove that a lack of education makes someone more prone to crime, the cause/effect organizational pattern would probably work best.

True

If a specific purpose statement is well written, then it will include information that can be tested at the end of the presentation.

True

In formal presentations and casual conversations, we signal interest by holding eye contact and assuming an attentive posture.

True

Listeners are more likely to understand, follow, and remember a speech that is well planned and ordered.

True

One co-culture within the American dominant culture is gender.

True

Oral communication requires more organization and simpler sentence structure than written communication

True

Some children actually develop chronic communication anxiety as a result of consistent, negative responses to their efforts to communicate (i.e. being reprimanded for speaking in class, repeatedly being told to be quiet during dinner and punished for talking when adults are conversing).

True

The only way that others know we are listening is through our feedback.

True

The premise of cultivation theory is that the more one attends to television (heavy viewers) the more distorted perspective of reality they hold.

True

To have the most effective delivery, it's best if the speaker uses personal pronouns (referring to themselves as I rather than the speaker, for example).

True

Ethics should be based on:

Well-founded standards of right and wrong that prescribe what human beings ought to do, usually in terms of rights

Which of the following is a good reason to cite a source during a presentation?

When attempting to appear more knowledgeable about the topic and credible as a speaker, When citing statistics, When citing controversial information, and When conveying someone else's ideas or information either verbatim or by paraphrasing

Situational factors that have been shown to generate communication anxiety or apprehension include:

When we are being evaluated or when we are interacting with someone who has more status or power than we do. When we are in new or unfamiliar situations, as well as when we are in the spotlight. When interacting with people who are unfamiliar or different from us.

Which of the following was identified as a maintenance role in group communication? Harmonizer Facilitator Spokesperson Information giver Both answer 1 and 2

both answer 1 and 2

Why wouldn't a night out with friends be considered group communication? It's not always goal oriented communication. It's most likely to be unstructured communication. Social groups are not formal groups. Communication among friends is not a serious matter like the group communication discussed in this lesson. Both answer 1 and 2

both answer 1 and 2

Group work can only live up to its potential as long as: One strong member takes charge each group member speaks only when spoken to each member learns to manage their strengths and weaknesses and the strengths and weaknesses of others the teacher tells you what to do

each member learns to manage their strengths and weaknesses and the strengths and weaknesses of others

A group is characterized by different and complementary resources of members and by a strong sense of collective identity. True False

false

Groupthink is the process by which all group members independently arrive at the same conclusion creating a group consensus. True False

false

In brainstorming, it's more important to generate high quality ideas that just a large number of ideas. True False

false

Individuals often produce better results when making decisions alone rather than as a group member. True False

false

At which stage of the group development process should the group's purpose be clarified? Forming Norming Storming Performing

forming

Dom is an editor for a small town news paper. He decides that he doesn't want to publish commentary about terrorism in the editorial section of the paper. He automatically tosses those he receives from other journalists and community members. Dom is performing the role of a _______ for the paper.

gatekeeper

The tendency of group members to conform and agree with each other to avoid conflict is referred to as: Reciprocity Groupthink Performing Compromise None of the above

groupthink

Chronemics refers to

how we perceive and use time to define identites and interaction.

Chronemics refers to:

how we perceive and use time to define identities and interaction.

Speeches to Inform have the primary goal(s) of

increasing listeners' understanding, awareness, or knowledge of some topic.