Communication quiz

paraphrasing

The listening technique in which the listener restates in his/her own words what they understood the speaker to have said is called a. "I" messages b. paraphrasing c. nonverbal communication d. conflict resolution

True

The majority of the communication between two people is nonverbal. True False

women tend to be more expressive

Which of the following is TRUE about communication patterns between men and women? a. Women tend to be more expressive b. Men often believe that it is acceptable to show emotion c. Men are more likely to share their innermost thoughts d. Women tend to be more task-oriented

smiling

Which of the following is an example of nonverbal communication? a. telling a joke b. simply stating an idea c. smiling d. eating slowly

you believe the speaker is saying something you can relate to

You are most likely to listen BEST when a. you are worried b. you believe the speaker's message does not concern you c. you are distracted by a project that is due the next day d. you believe the speaker is saying something you can relate to

False

Communication is successful when only the content of the information is transmitted. True False

True

One of the times we listen best is when we are interested in the subject. True False

looking around the room

It may appear that a person is uninterested in what you are saying if he/she responds by a. looking in your eyes b. touching your hand c. looking around the room d. leaning toward you as you speak

blame his parents for his imperfections

Julio wants to strengthen his relationship with LaVonne by sharing personal information with her. To get over his fear of disclosing his feelings, Julio can do all of the following EXCEPT a. learn to accept his imperfections b. be open to discussing his sexual past c. select a safe, comfortable place for the conversation d. blame his parents for his imperfections

may lead more stressful lives

People who lack communication skills a. are desirable friends b. can often communicate their emotions rationally c. often have a high self-esteem d. may lead more stressful lives