Comprehensive PMP Test Prep

The project management office for your organization uses net present value (NPV) to assess potential projects. At this time, there is only money to begin one project. Given the following results, what is the opportunity cost of the project chosen? Project A has an NPV of $30,000 Project B has an NPV of $55,000

$30,000

You have been contracted to oversee a project that is estimated to take 30 working days. The project is created to address the redesign of a recalled part and is budgeted for $75,000. You are halfway through the project, and it is one day behind schedule. The earned value of the project is $35,000. The cost variance of the project is -$2,500. Sponsors are providing three equal installments of $25,000 during the project duration. Funds have been spent proportionally throughout the project.Which option represents the actual cost of the project thus far?

$37,500 The actual cost (AC) of a project represents the money that is spent during a given period of time.Since the sponsors are paying $25,000 every 10 days, the actual cost can be calculated at the 15-day mark using the following formula:AC = $25,000 + ($25,000 / 2) = $37,500

TCPI Based on EAC

( BAC - EV ) / ( EAC - AC )

Point of Total Assumption (PTA)

((Ceiling Price - Target Price)/Buyer's Share Ratio) + Target Cost The cost at which the contractor assumes total responsibility for each additional dollar of contract cost in a fixed price incentive fee contract

TCPI Based on BAC

(BAC - EV) / (BAC - AC)

Expected Monetary Value (EMV)

(Payoffs [chance node] - Costs [decision node]) x Event Probability. Choose the path with the higher value at the end of computation.

Standard Deviation Estimate

(Pessimistic - Optimistic) / 6

Maslow's Hierarchy of Needs

(level 1) Physiological Needs, (level 2) Safety and Security, (level 3) Relationships, Love and Affection, (level 4) Self Esteem, (level 5) Self Actualization. Meeting needs in one category does not motivate unless the lower level needs are already met.

Number of Communication Channels

(n(n-1))/2 where n is the number of people involved

You are currently working on creating the schedule for a project you are managing. The network diagram consists of the activities described in the following: 'Activity A' = "duration 6 days, occurs after Start", Activity B - duration 5 days, occurs after Start", 'Activity C' = "Has a duration of 4 Days, and it occurs after Activity A", 'Activity D' = "Has a duration of 2 Days, and it occurs after Activity B", ' Activity E' = ""Has a duration of 4 Days; it occurs after Activity C, and after Activity D including a 4 day leg", ' Activity F' = "Has a duration of 10 Days, and it occurs after Activity D", ' Activity G' = "Has a duration of 10 Days, and it occurs after Activity E and before the Finish" 'Activity H' = "Has a duration of 6 Days, and it occurs after Activity F and before the Finish" Which option represents the duration of the critical path?

***The critical path is the longest path in the network diagram.*** The Start activity branches off to two parallel sets of activities that each connect to the Finish activity. The top set contains four activities connected by finish-to-start dependencies. Activity A, which has a duration of 6 days, is followed by Activity C, which has a duration of 4 days. Activity C is followed by Activity E, which has a duration of 4 days. Activity E is followed by Activity G, which has a duration of 10 days. A finish-to-start dependency from Activity G joins to the Finish activity. The bottom set also contains four activities connected by finish-to-start dependencies. Activity B, which has a duration of 5 days, is followed by Activity D, which has a duration of 2 days. Activity D is followed by Activity F, which has a duration of 10 days. Activity F is followed by Activity H, which has a duration of 6 days. A finish-to-start dependency from Activity H joins to the Finish activity. There is also a positive 4-day lag that joins Activity D on the bottom set to Activity E on the top set. There are three paths on the network diagram. The paths and associated durations are as follows: A, C, E, G = 24 days B, D, E, G = 25 days B, D, F, H = 23 days The critical path is the longest path in the network diagram. As such, the B, D, E, and G path is the critical path on this network diagram. The duration of the activities (5, 2, 4, and 10) plus the 4 day lag time add up to a total of 25 days.

You are managing a project that is overseeing the installation of a golf simulator at the local golf club. The project has been scheduled to take eight weeks. The total cost of the project is set at $78,000.At the five week mark of the project, it has been determined that the project is 1.5 weeks behind schedule, and the cost so far is $45,000. Which option represents the cost variance of this project?

-$10,875

Control Estimate

-10% to +15% estimate range

You are managing a project that is planning the anniversary celebrations for the city. The preparations have been estimated to take ten weeks. The total cost of the project is set at $205,000.After five weeks, it has been determined that the project is half a week ahead of schedule, and the cost so far is $143,000. Which option represents the schedule variance of this project?

-10k?

Definitive Estimate

-15% to +20% estimate range

Preliminary Estimate

-20% to +30% estimate range

You are the project manager for a summer carnival committee. The preparations have been estimated to take 35 days, the festivities will last 10 days, and the cleanup will take 5 days. The total cost of the project is set at $137,000. You have completed the preparation stage two days ahead of schedule, and the cost of the preparations were $121,000.Which option represents the cost performance index at the beginning of the festivities?

0.82

Burn Rate

1 / CPI

Executing Processes

1. Acquire Resources 2. Develop Team 3. Manage Team 4. Direct and Manage Project Work 5. Manage Project Knowledge 6. Manage Stakeholder Engagement 7. Conduct Procurements 8. Implement Risk Responses 9. Manage Communications 10. Manage Quality

Change Request Steps

1. Analyze the impact on all constraints, apply change request to CCB. 2. If approved you should update the change log, change management plan, any subsidiary plans (time, cost, scope baselines) and lastly update the project management plan. 3. If the request was rejected it's important to update the change log.

Methods of Conflict Resolution

1. Avoiding or withdrawing 2. Accommodating or smoothing 3. Forcing the issue or competing 4. Negotiating or compromising 5. Problem solving

Project Business Documents

1. Business Case 2. Benefits Managements Plan

Closing Processes

1. Close Project or Phase

Initiating Processes

1. Develop Project Charter 2. Identify Stakeholders

Integration Processes

1. Develop Project Charter: I 2. Develop Project Management Plan: P 3. Direct and Manage Project Work: E 4. Manage Project Knowledge: E 5. Monitor and Control Project Work: MC 6. Perform Integrated Change Control: MC 7. Close Project or Phase: C

Stakeholder Processes

1. Identify Stakeholders: I 2. Plan Stakeholder Engagement: P 3. Manage Stakeholder Engagement: E 4. Monitor Stakeholder Engagement: MC

Stakeholder Cube

3D model combining power/interest, power/influence and influence/impact grids.

Communications Processes

1. Plan Communications Management: P 2. Manage Communications: E 3. Monitor Communications: MC

Cost Processes

1. Plan Cost Management: P 2. Estimate Costs: P 3. Determine Budget: P 4. Control Costs: MC

Procurement Processes

1. Plan Procurement Management: P 2. Conduct Procurements: E 3. Control Procurements: MC

Quality Processes

1. Plan Quality Management: P 2. Manage Quality: E 3. Control Quality: MC

Resource Processes

1. Plan Resource Management: P 2. Estimate Activity Resources: P 3. Acquire Resources: E 4. Develop Team: E 5. Manage Team: E 6. Control Resources: MC

Risk Processes

1. Plan Risk Management: P 2. Identify Risks: P 3. Perform Qualitative Risk Analysis: P 4. Perform Quantitative Risk Analysis: P 5. Plan Risk Responses: P 6. Implement Risk Responses: E 7. Monitor Risks: MC

Schedule Processes

1. Plan Schedule Management: P 2. Define Activities: P 3. Sequence Activities: P 4. Estimate Activity Durations: P 5. Develop Schedule: P 6. Control Schedule: MC

Planning Processes

1. Plan Scope Management 2. Collect Requirements 3. Define Scope 4. Create WBS 5. Plan Schedule Management 6. Define Activities 7. Sequence Activities 8. Estimate Activity Durations 9. Develop Schedule 10. Plan Cost Management 11. Estimate Costs 12. Determine Budget 13. Plan Quality Management 14. Plan Resource Management 15. Estimate Activity Resources 16. Develop Project Management Plan 17. Plan Stakeholder Management 18. Plan Procurement Management 19. Plan Risk Management 20. Identify Risks 21. Perform Qualitative Risk Analysis 22. Perform Quantitative Risk Analysis 23. Plan Risk Responses 24. Plan Communications Management

Scope Processes

1. Plan Scope Management: P 2. Collect Requirements: P 3. Define Scope: P 4. Create WBS: P 5. Validate Scope: MC 6. Control Scope: MC

Monitoring & Controlling Processes

1. Validate Scope 2. Control Scope 3. Control Schedule 4. Control Costs 5. Monitor and Control Project Work 6. Perform Integrated Change Control 7. Monitor Stakeholder Engagement 8. Control Procurements 9. Monitor Risks 10. Monitor Communications 11. Control Resources 12. Control Quality

Three Sigma Quality

2,700 defects per million opportunities

One Sigma Quality

317,000 defects per million opportunities

Exhibit: Network Diagram. A network diagram is presented. The diagram consists of a Start box that is connected to two activities: A and B. Activity A has a duration of 5 days, an ES of 1, and an EF of 5. Activity B has a duration of 2 days, an ES of 1, and an EF of 2. Activities A and B are connected to Activity C, which has a duration of 12 days, an ES of 6, and an EF of 17. Activity C is connected to two activities: D and E. Activity D has a duration of 9 days, an ES of 18, and an EF of 26. Activity E has a duration of 7 days, an ES of 18, and an EF of 24. Activities D and E are connected to a Finish box. How much free float is associated with Activity B?

3?

While managing the execution of a project, one of the project stakeholders comes to you worried about the availability of materials for fabricating an air frame from the regular vendor. You let the stakeholder know that you will check into this further for him.A couple of days later, you respond back to him that you are waiting for a call from the supplier and have been in contact with several other vendors. The other vendors who supply the same materials have plenty in stock. What are you currently engaged in with the stakeholder? Answers A. Identifying stakeholder requirements B. Managing expectations of a stakeholder C. Planning how to deal with the possibility that the materials may not be available D. Removing any obstacle that may prevent acquiring the necessary materials

? B. Managing expectations of a stakeholder

You are in the process of estimating the activity durations for the various activities contained in the scope baseline for a large project being undertaken by your organization. You have an activity that will most likely take eight days to complete. It has been determined that the activity has a best case scenario of being completed in four days and a worst case scenario of taking 18 days. Which duration will you record for this activity using PERT?

9 days

You are working as the project manager overseeing the development of a new piece of machinery. The specifications state that four 11 mm long torx bolts are to be used to secure the control mechanism to the chassis. Testing will follow this phase. These specific bolts are currently on back order for six weeks from a longtime supplier to your organization. There are 10 mm torx bolts that can be purchased, as suggested by the supplier, and they will still meet or exceed the strength requirements. Which action should you take NEXT? Answers A. Proceed to the test phase, and wait for the bolts to become available B. Use the 10 mm torx bolts as recommend by your supplier C. Assess the impact that this could have on the project D. Source a new supplier, and acquire the appropriate bolts

?

You have been assigned to lead a project soon after it was selected by your organization's project management office. The project sponsor has provided you with a completed business case and benefits management plan, in addition to your organization's historical information on a similar project. Which tool or technique are you going to use to assess this information? Answers A. Organizational process assets B. Expert judgment C. Project management information system D. Focus groups

?

You are working closely with the customer and sponsor to determine the high-level scope of the project. Which activity would you perform? Answers A. Record any assumptions on the scope and document any potential risks for further validation. B. Perform stakeholder analysis to determine expectations and to gain support for the project. C. Aggregate activity costs back to the work package level so that they can be controlled, measured, and managed. D. Create a Stakeholder Engagement Assessment Matrix to define the level of engagement for each stakeholder.

? A. Record any assumptions on the scope and document any potential risks for further validation.

You are managing new staff members who are performing the work to create various procurement items. One of the team members fails to provide you with a report on the status of the procurement item that they are working on. What is the MOST likely reason that you did not receive the report? Answers A. The requirement for reports was not included in the procurement statement of work B. The team member was too busy working on other tasks C. Status reports were not listed as one of the requirements in the project charter D. The report was misplaced before it could be sent

? A. The requirement for reports was not included in the procurement statement of work

You are in the process of identifying stakeholders that you want support from on your project. You have already identified some stakeholders using the key stakeholder list. What additional source of information can be used to help identify stakeholders? Answers A. Stakeholder engagement plan B. Project charter C. Issue log D. Milestone list

? C. Issue log

You are working on building the stakeholder register for a new project that has been authorized. Which item would you expect to include in the stakeholder register? Answers A. Work performance information B. A plan to increase support and minimize obstruction for each stakeholder C. A comparison of the stakeholders current and desired engagements D. A rating of the stakeholder's impact and influence on the project

? D. A rating of the stakeholder's impact and influence on the project

You have received formal acceptance of deliverables, and completed the performance reviews of the current phase of your project. A project review meeting has been scheduled to discuss the closing of the current project phase, and the beginning of the next phase. Which task still needs to be performed before the current project phase can be closed? Answers A. Update the project schedule B. Collect work performance data C. Review deliverables with the customer D. Collect lessons learned

?A. Update the project schedule

You are managing the execution of project work on a job site to convert an old hospital to a new medical center for a customer.One of the contracted electricians has discovered the electrical wiring does not meet current wiring standards. You analyze the situation and discuss options with the project team members including the contractor. The best option in this situation is to replace the wiring. To ensure the project stays on schedule, the contractor will need to bring in four additional electricians. The cost for rewiring with additional help is $10,000. After documenting the issue in the issue log, you need to bring it to the attention of the customer. What should do FIRST? Answers A. Set aside time to meet with the customer B. Check the communications management plan C. Refer to the stakeholder register D. Call the customer on the phone

?B. Check the communications management plan

Troy is managing a project that is several weeks into production. One of the processes used on the project is imposing constraints on what can be achieved by the project team. What should Troy use to determine a strategy to improve the process? Answers A. SWOT analysis B. Control charts C. Ishikawa diagram D. Process analysis

?B. Control charts

You have been asked to create an image that will display how long a project activity will take. You must show logical relationships that exist between activities. Which method will BEST achieve this? Answers A. Histogram B. PDM C. Milestone chart D. CPM

?B. PDM

Which indicator BEST shows that a work package is decomposed to an appropriate level? Answers A. The work can be completed within four hours. B. The work can be completed within a reporting period. C. The cost can be estimated based on the activities that make up the work package. D. The results of related work packages can be measured and verified to be within specification.

?B. The work can be completed within a reporting period.

You are providing the funding for a potential project for your organization. Which of the following is one of your responsibilities during the initiation stage of the project? Answers A. Train and manage project team members B. Prioritize the constraints of the project C. Authorize project work at the appropriate times D. Approve or reject changes or assign a change authority

?B. Prioritize the constraints of the project

You are developing the resource management plan to provide direction on how project resources are to be distributed, managed, and released. Which of the following represents a valid component of the resource management plan? Answers A. Team values B. Recognition plan C. Communication guidelines D. Decision-making process

?B. Recognition plan

As project manager for your organization, you are responsible for the successful completion of the projects that your company initiates.You have attained formal acceptance of the current project that you are managing. You are currently documenting all of the positive and negative processes used during the life of the project, and the corresponding results.Which of the following BEST describes the task you are currently completing? Answers A. Completing the final project report B. Updating project records C. Collecting lessons learned D. Archiving project information

?C. Collecting lessons learned

You need to determine the monetary resources required for the completion of the project activities outlined within the project schedule. Which type of cost estimate focuses on improving accuracy by factoring in the amount of risk related to the original estimate? Answers A. Three-point estimate B. Definitive estimate C. Parametric estimating D. Analogous estimate

?C. Parametric estimating

You are managing the construction of a state of the art hospital. As with any project, this one has had its share of problems. The project sponsors would like to add a new wing to the hospital and designate it solely for the use of diagnostic medicine. During which process is the project manager going to evaluate the impact of this request? Answers A. Monitor and Control Project Work B. Validate Scope C. Perform Integrated Change Control D. Direct and Manage Project Work

?C. Perform Integrated Change Control

You have been assigned to replace a project manager at the beginning of project execution. You are in the process of reviewing the activities completed by the previous project manager. You determine that the previous project manager has completed the schedule and budget. The previous project manager also determined the quality specifications and began checking the products from the project.After confirming that a process improvement plan was created and roles and responsibilities of project team members have been identified, what should you do NEXT? Answers A. See if project risks were identified. B. Ensure team members know what they are working on next. C. Check to see if communications had been planned. D. Determine if the project management plan was implemented.

?D. Determine if the project management plan was implemented.

Risk Mitigation

Action taken to reduce the probability of the risk occurrence and/or impact of a threat.

As a project manager, you have completed planning for the project and are two months into project execution. You have scheduled a project team meeting with four items on the agenda. Which item should have the highest priority? Answers A. Informing team members about changes in staff that will occur as work is complete and new work begins B. Team members updating what they have accomplished and what they will be doing next C. Ensuring team members are accurately submitting their expenses D. Discussing risks not considered before and review risk response strategies

?D. Discussing risks not considered before and review risk response strategies

You are the project manager for Imagenie, a large organization specializing in graphic design. One of the various projects that you manage is ready to begin the processes involved in the closing of the project. Which of the following is NOT an input for the Close Project or Phase process? Answers A. Organizational process assets B. Final Report C. Assumptions log D. Scope management plan

?D. Scope management plan

1) Product oriented processes B) researching recommended daily omega-3 allowances for the 6 to 24 month age group. C) Conducting food and drug administration regulated product tests. 2) Project management processes A) Monitoring and controlling project work. D) Planning risk management

A Pharmaceutical company wants to develop a range of omega-3 supplements that are safe for infants. Match each process example to the process it illustrates. A) Monitoring and controlling project work. B) researching recommended daily omega-3 allowances for the 6 to 24 month age group. C) Conducting food and drug administration regulated product tests. D) Planning risk management 1) Product oriented processes 2) Project management processes

You are currently reviewing information to ensure that the project is on track and within schedule. You have identified causes of schedule variances and the corrective actions that were used. Where would you document this information? Answers A Project Documents updates B. Project management plan updates C. Change requests D. Schedule forecasts

A Project Documents updates

A) Identifying beneficiaries B) Identifying the value of intangible benefits. D) Identifying the value of tangible benefits F) Identifying the expected benefits

A benefit analysis checks projected results, usage, and benefits to see if they have been achieved. What activities are involved in a project benefit analysis? A) Identifying beneficiaries B) Identifying the value of intangible benefits. C) Identifying product improvements D) Identifying the value of tangible benefits E) Identifying employee morale boosts F) Identifying the expected benefits

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has been created and you are meeting with the customer to ensure that it meets the requirements. Upon inspection, the customer informs you that the LCD output screen does not meet the specifications. Which result from this problem is MOST likely to occur? Answers A. A closed project or phase B. A change request C. A contract change D. An administration claim

A change request

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has been created and you are meeting with the customer to ensure that it meets the requirements. Upon inspection, the customer informs you that the LCD output screen does not meet the specifications. Which result from this problem is MOST likely to occur?

A change request Inspection, as described in this scenario, is part of the Validate Scope process. In the event that the customer is not satisfied with the results of a project after an inspection, a change request to fix the issue is submitted.

You are currently managing a landscaping project. Due to an unpredicted heat wave, grass seed has been ineffectual. As a contingency plan, a sod supplier has been sourced. Which action is a result of implementing a contingency plan?

A change request is an output of the Monitor Risks process. This process can involve performing the steps outlined in a contingency plan in the event of an identified risk occurring. When a contingency plan is implemented, it can result in the creation of a change request. A change request can include either the recommended corrective action or recommend preventive action.

You are currently managing a landscaping project. Due to an unpredicted heat wave, grass seed has been ineffectual. As a contingency plan, a sod supplier has been sourced. Which action is a result of implementing a contingency plan?

A change request is created

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has been created and you are meeting with the customer to ensure that it meets the requirements. Upon inspection, the customer informs you that the LCD output screen does not meet the specifications. Which result from this problem is MOST likely to occur?

A change request to fix the issue is submitted. In the Validate Scope process, Inspection process, In the event that the customer is not satisfied with the results of a project after an inspection, requires change request

The scenario suggest that the company is a weak matrix, which is essentially a functional organization. There are no full-time project managers, and functional managers would have authority over most items. A) The project coordinator has limited authority. D) The functional managers have control over any funding.

A company is structured so that divisional heads report to the CEO. When there's a project, a manager may coordinate duties and be supplied with staff. How May this structure affect company projects? A) The project coordinator has limited authority. B) The project coordinator has high access to resources. C) The project coordinator enjoys access to full-time management administrative staff. D) The functional managers have control over any funding.

B) Access to project resources will be moderate to high D) This structure provides a fairly high level of authority to the project managers and ensures rapid decision making.

A company's CEO has five direct reports: the IT manager, the marketing and sales manager, and three project managers. How can this organizational structure affect how the company carries out projects? A) Admin support for project managers would be part time at best. B) Access to project resources will be moderate to high C) Control of project funding will be in the hand of the functional managers. D) This structure provides a fairly high level of authority to the project managers and ensures rapid decision making.

Requirements Management Plan

A component of the project or program management plan that describes how requirements will be analyzed, documented, and managed. Sometimes also called Business Analysis Plan.

B) The life cycles of the projects for supplying the samples to major cosmetics retailers and promoting the range may complete during one stage of the product life cycle. D) The company can choose to view the development, marketing, and eventual decline of the products as a single phase project.

A cosmetics company wants to develop a new skincare range. Which statements are true about the relationship between the product life cycles? A) The project life cycle will consist of smaller product cycles until the skincare products are developed? B) The life cycles of the projects for supplying the samples to major cosmetics retailers and promoting the range may complete during one stage of the product life cycle. C) The development of the skincare range will progress through a product life cycle rather than a project life cycle. D) The company can choose to view the development, marketing, and eventual decline of the products as a single phase project.

Parametric Estimating

A cost-estimating technique that uses project characteristics (parameters) in a mathematical model to estimate project costs

You are managing a large project for your company and you have decided to contract out a portion of the development work. You have offered to pay a consulting company for their employee expenses, $2,500 for completion of the job, and an additional $1,000 if it is completed within a six-week timeframe. Which contract type is MOST appropriate to use in this scenario?

A cost-plus-incentive-fee contract

You are managing a large project for your company and you have decided to contract out a portion of the development work. You have offered to pay a consulting company for their employee expenses, $2,500 for completion of the job, and an additional $1,000 if it is completed within a six-week timeframe. Which contract type is MOST appropriate to use in this scenario?

A cost-plus-incentive-fee contract In a cost-plus-incentive-fee contract, the seller is repaid for allowable costs and they receive a fee for meeting certain performance objectives set in the contract.

Delphi Technique

A decision-making technique in which group members do not meet face-to-face but respond in writing to questions posed by the group leader. Prevents biasing opinions and groupthink.

You are planning the procurement of some widgets that will be needed for a project that you are managing. You need to ensure that any contract-related risk falls on the seller. Which contract type will meet your needs?

A firm fixed-price contract. With a fixed-price contract, the buyer pays an agreed price. Firm fixed-price contracts are the simplest and most common. The seller offers a product or service at a price and the buyer agrees to pay the price. A seller's profits are equal to this fixed price minus any costs. So a seller bound by a firm fixed-price contract is vulnerable to changing market forces. With a firm fixed-price contract, the seller carries all the risk.

A) The project for developing the exercise bike can form part of the product's life cycle. B) The company can choose to develop, market, oversee, and then decommission the exercise bike as a single-phase project.

A fitness equipment company wants to manufacture a new exercise bike to sell to fitness centers. What statements correctly describe the relationship between the product and project life cycles? A) The project for developing the exercise bike can form part of the product's life cycle. B) The company can choose to develop, market, oversee, and then decommission the exercise bike as a single-phase project. C) Each stage of the project's life cycle may contain its own product life cycle, until the bike is fully developed. D) The company cannot run the project to develop the bike as part of the product's life cycle.

Control Chart

A graphic display of process data over time and against established control limits, which has a centerline that assists in detecting a trend of plotted values toward either control limit.

Work Breakdown Structure (WBS)

A hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables.

Order of Magnitude Estimate

A high-level estimate of the time and cost of a project based on the actual cost and duration of a similar project. -50% to +100%

Pareto Diagram

A histogram, ordered by frequency of occurrence, that shows how many results were generated by each identified cause.

Schedule Performance Index (SPI)

A measure of schedule efficiency expressed as the ratio of earned value to planned value. EV / PV

Cost Performance Index (CPI)

A measure of the cost efficiency of budgeted resources expressed as the ratio of earned value to actual cost. EV / AC

To-Complete Performance Index (TCPI)

A measure of the cost performance that is required to be achieved with the remaining resources in order to meet a specified management goal, expressed as the ratio of the cost to finish the outstanding work to the remaining budget. (BAC - EV) / (BAC - AC)

Bottom-Up Estimating

A method of estimating project duration or cost by aggregating the estimates of the lower-level components of the work breakdown structure (WBS).

Herzberg's Motivation-Hygiene Theory

A need theory that distinguishes between motivator needs (related to the nature of the work itself) and hygiene needs (related to the physical and psychological context in which the work is performed) and proposes that motivator needs must be met for motivation and job satisfaction to be high.

8/80 Rule

A planning heuristic for creating the WBS. This rule states that the work package in a WBS must take no more than 80 hours of labor to create and no fewer than 8 hours of labor to create.

The project management office for your organization uses net present value (NPV) to assess potential projects. At this time, there is only money to begin one project. Given the following results, which project should they choose? Project A is estimated to take two years with an NPV of -$30,000 Project B is estimated to take one year with an NPV of -$10,000 Project C is estimated to take one year with an NPV of $10,000 Project D is estimated to take six years with an NPV of $50,000

A project estimated to take six years with an NPV of $50,000 Since this project has the greatest positive NPV, it should be the one chosen.

The project management office for your organization uses net present value (NPV) to assess potential projects. At this time, there is only money to begin one project. Given the following results, which project should they choose? Project A is estimated to take two years with an NPV of -$30,000 Project B is estimated to take one year with an NPV of -$10,000 Project C is estimated to take one year with an NPV of $10,000 Project D is estimated to take six years with an NPV of $50,000

A project estimated to take six years with an NPV of $50,000. A project that has a positive NPV would be considered a good investment and the higher the NPV, the more attractive the option. Since this project has the greatest positive NPV, it should be the one chosen.

Variance at Completion (VAC)

A projection of the amount of budget deficit or surplus, expressed as the difference between the budget at completion and the estimate at completion. BAC - EAC

Radar chart

A radar chart, also known as a spider chart, can be used to assess the suitability of an agile approach.To determine if a proposed project is a good fit for an agile methodology, stakeholders complete a questionnaire that is based on key aspects of the project. This data is used to create the radar chart, which will show if the project's characteristics and environment are a good fit for an agile approach.

You are working on building the stakeholder register for a new project that has been authorized. Which item would you expect to include in the stakeholder register?

A rating of the stakeholder's impact and influence on the project The stakeholder register is a document that is created during the Identify Stakeholders process and it is a compilation of all the relevant information gathered. While the information provided in the stakeholder register is tailored to suit the needs of your project, it should include the potential impact and influence ratings determined from stakeholder analysis.

You are working on building the stakeholder register for a new project that has been authorized. Which item would you expect to include in the stakeholder register?

A rating of the stakeholder's impact and influence on the project; The stakeholder register is a document that is created during the Identify Stakeholders process and it is a compilation of all the relevant information gathered. While the information provided in the stakeholder register is tailored to suit the needs of your project, it should include the potential impact and influence ratings determined from stakeholder analysis.

You are developing the resource management plan to provide direction on how project resources are to be distributed, managed, and released. Which of the following represents a valid component of the resource management plan?

A recognition plan. This is a component of the resource management plan. It outlines the recognition and rewards that will be given to members of the project team and when they will be rewarded.

During a project, a piece of working software has been completed and tested. After, the project team members get together to discuss the effectiveness of unit testing. Although the unit testing was successful, they discuss how the process for unit testing can be improved in the future. What does this situation describe?

A retrospective

During a project, a piece of working software has been completed and tested. After, the project team members get together to discuss the effectiveness of unit testing. Although the unit testing was successful, they discuss how the process for unit testing can be improved in the future. What does this situation describe?

A retrospective Agile retrospectives are a powerful tool when used by agile teams. They are special meetings that take place at the end of a specific period of work, usually at the end of a sprint, or iteration, or at the end of a release. It gives the project team an opportunity to analyze results. For example, are we delivering the quality that we expect to be delivering within an iteration? It also helps to identify ways for improving processes.

Your organization has been looking to increase the market share of its high-end smartphone products. You have an idea that may provide a solution to this problem. He tells you that you will need to write a business case before they will look at your idea any further. Which item will you need to include in your business case?

A return on investment (ROI) study

Monte Carlo Analysis

A risk quantification technique that simulates a model's outcome many times to provide a statistical distribution of the calculated results

You are the project manager for a company that manufacturers automatic sliding doors. There has been a growing demand for replacement drive mechanisms for models that are less than a year old. You have created a chart to track the amount of warranty replacements for each month over the last two years. Which document has been prepared in this example?

A run chart to track the rising trend A run chart is used to track quality problem trends over a period of time. A basic example of a run chart is a chart that identifies the number of defects per month. By plotting the number of defects you have each month, you can determine if quality is getting worse or improving.

Critical Chain Method

A schedule method that allows the project team to place buffers on any project schedule path to account for limited resources and project uncertainties.

You are currently managing a project relating to infrastructure renovations for a large IT organization. Several activities for the project are classified as critical, as they can directly impact internal operations and overall departmental productivity. Which of the following would result in a change request?

A short delay of a critical path activity

Lessons Learned Repository

A store of historical lessons learned information within Organizational Project Assets.

Analogous/Top-Down Estimating

A technique for estimating the duration or cost of an activity or a project using historical data from a similar activity or project.

Resource Smoothing

A technique that adjusts the activities of a schedule model such that the requirements for resources on the project do not exceed certain predefined resource limits

Three-Point Estimating

A technique used to estimate cost or duration by applying an average or weighted average of optimistic, pessimistic, and most likely estimates when there is uncertainty with the individual activity estimates. (Pessimistic + (4xRealistic) + Optimistic) / 6

Alternatives Analysis

A technique used to evaluate identified options in order to select which options or approaches to use to execute and perform the work of the project. Generally happens as part of Monitoring & Controlling.

A) The project manager must conduct a careful analysis of how the change in supplier will impact all the project management process groups D) A delay in planning and conducting procurement may have a ripple effect that impacts the project budget and schedule

A tire manufacture is developing a new product. However, as its main supplier is closing down, a new supplier has to be identified. How man this impact the company's project management process? A) The project manager must conduct a careful analysis of how the change in supplier will impact all the project management process groups B) Once a new supplier is found, each of the project management processes must be iterated and their outputs updated C) The project manager must give priority to the task of finding a new supplier and put all other processes on hold until this is resolved D) A delay in planning and conducting procurement may have a ripple effect that impacts the project budget and schedule

Fixed Price Incentive Fee Contract (FPIF)

A type of contract where the buyer pays the seller a set amount (as defined by the contract), and the seller can earn an additional amount if the seller meets defined performance criteria.

Cost Plus Fixed Fee Contract (CPFF)

A type of cost-reimbursable contract where the buyer reimburses the seller for the seller's allowable costs (allowable costs are defined by the contract) plus a fixed amount of profit (fee).

Cost Plus Incentive Fee Contract (CPIF)

A type of cost-reimbursable contract where the buyer reimburses the seller for the seller's allowable costs (allowable costs are defined by the contract), and the seller earns its profit if it meets defined performance criteria.

Firm-Fixed-Price Contract (FFP)

A type of fixed price contract where the buyer pays the seller a set amount (as defined by the contract), regardless of the seller's costs.

Variability risks

A type of risk based on the variations that may occur in the project, such as production, number of quality errors, or even the weather. Can be addressed using Monte Carlo analysis.

You are a procurement specialist preparing a contract for a software development project. Through negotiations, it has been determined that a cost-plus-incentive-fee contract type will be used. The following criteria for the contract have been agreed upon:Target Project Cost: $200,000Fee to the Seller: $30,000Share Ratio: 80% Buyer, 20% SellerWhich final payout is appropriate if the project costs $220,000 to perform the work outlined in the contract? Answers A. $246,000 B. $26,000 C. $214,000 D. $34,000

A. $246,000

The preparations have been estimated to take 35 days, the festivities will last 10 days, and the cleanup will take 5 days. The total cost of the project is set at $137,000. You have completed the preparation stage two days ahead of schedule, and the cost of the preparations were $121,000.Which option represents the cost performance index at the beginning of the festivities?

A. 0.82 B. 1.23 C. 0.86 D. 0.74

You need to establish a list of risks that are associated with a project that you are managing. You have assembled a group of experts that will use a questionnaire to help generate ideas for identifying important project risks. The experts will work anonymously. Which of the following are you currently engaged in using? Answers A. Delphi technique B. SWOT analysis C. Root cause identification D. Brainstorming

A. Delphi technique The Delphi technique uses experts who participate anonymously via a questionnaire to help identify important project risks. The process usually goes through several rounds of responses, summarization, and recirculation for further comments. The end goal of the Delphi technique is to reach a consensus among the experts.

A change request to modify one of the deliverables has been approved. In which process will the change be implemented? Answers A. Direct and Manage Project Work B. Perform Integrated Change Control C. Close Project or Phase D. Monitor and Control Project Work

A. Direct and Manage Project Work

Which method of communication typically incorporates web sites and elearning? Answers A. Pull communication B. Formal written communication C. Interactive communication D. Push communication

A. Pull communication

Which statement is NOT true about the configuration management system? Answers A. The configuration management system is a sub-component of the overall change management system. B. The configuration management system may include methodologies used to approve changes and tracking systems. C. The configuration management system is part of the project management information system. D. The configuration management system will define procedures to control any changes.

A. The configuration management system is a sub-component of the overall change management system.

You need to determine the monetary resources required for the completion of the project activities outlined within the project schedule. Which type of cost estimate focuses on improving accuracy by factoring in the amount of risk related to the original estimate? Answers A. Three-point estimate B. Definitive estimate C. Parametric estimating D. Analogous estimat

A. Three-point estimate

You are managing a project that is planning the anniversary celebrations for the city. The preparations have been estimated to take ten weeks. The total cost of the project is set at $205,000.After five weeks, it has been determined that the project is half a week ahead of schedule, and the cost so far is $143,000. Which option represents the schedule variance of this project? Answers A. $10,250 B. -$55,000 C. -$10,250 D. $260,000

A. $10,250

You are in the process of defining the high-level scope of your project as part of developing a project charter for an external customer. Which of the following is an item that should be used to set and limit the scope?

Agreement document

Carmen is a project manager working on the development of a new sleeping aid, which is an enterprise-wide project. She reports to Bill, the program manager, who is in charge of five projects related to the development of five different sleeping aids. Which is Carmen's MOST applicable responsibility? Answers A. Achieving the objectives for the sleeping aid. B. To be ultimately responsible for the success of the development of the new sleeping aid. C. Authorizing the development of the new sleeping aid. D. To perform the work in developing the new sleeping aid.

A. Achieving the objectives for the sleeping aid.

You have completed a brainstorming session to help determine the best development approach for your project. You have identified the following characteristics of your project: dynamic requirement activities must be repeated until correct frequent small deliveries customer value achieved through frequent feedback and deliveries Which project life cycle best meets these characteristics? Answers A. Agile B. Predictive C. Iterative D. Incremental

A. Agile

Bill is leading a project team in the development and building of a new hotel. He has assembled his project team members for the project's kick-off meeting. The team members are highly experienced in developing and building hotels. Bill introduces the team members to various key stakeholders. After the introductions, Bill summarizes each of the team member's roles and responsibilities. He then mentions that their project will incorporate a war room. Which option represents the MAIN function of a war room? Answers A. An area where all team members gather B. A central location for a virtual team's communications equipment C. A place where team members can improve their skills D. A room where procurement negotiations between buyers and sellers occur

A. An area where all team members gather

Just-in-time (JIT)

An inventory-management approach in which supplies arrive just when needed for production or resale

You are planning how project resources are going to be grouped, distributed, and managed. Which of the following tool or technique will be helpful in creating this plan? Answers A. Assignment matrix B. Alternatives analysis C. Recognition plan D. Team charter

A. Assignment matrix

Exhibit: Network Diagram. Activity A (which has a duration of 3 days), and Activity B (which has a duration of 5 days). Activities A and B are connected to Activity C (which has a duration of 11 days). Activity C is connected to two activities: Activity D (which has a duration of 18 days), and Activity E (which has a duration of 12 days). Activities D and E are connected to a Finish box. You are working at creating a network diagram for a project you are managing. The critical path consists of which activities? Answers A. B, C, D B. A, C, E C. B, C, E D. A, C, D

A. B, C, D

A project manager was chosen to manage the day-to-day activities of a new project to create a new sales system and test the system for sixth months. The new sales system is to deliver an annual 15 per cent increase in revenue and 10 percent increase in sales orders. After a year working on the project, the new sales system is complete and is tested for six months before the project is closed. What should the project manager use to check to see if the system meets the required advantages? Answers A. Benefit management plan B. Support documents C. Final report D. Assumption log

A. Benefit management plan

You need to determine whether to make, buy, or lease a specialized lift that will be needed on a three-year project that you are managing. The organization does not have the skills required to make the lift. Review the costs associated with the alternatives. Buy: Price of lift: $5,150 Yearly maintenance fees: $25 Lease: Principle and interest costs: $4,800 Yearly commission fee: $240 Yearly tax write-off: -$30 What is the BEST choice to make regarding buying or leasing the forklift? Answers A. Buy the lift and save $205 B. Lease the lift and save $165 C. Lease the lift and save $215 D. Buy the lift and save $255

A. Buy the lift and save $205

You are the newly appointed the project manager for an internal project. The project charter and the project management plan have been formally approved. Which action should you perform NEXT? Answers A. Conduct a kickoff meeting B. Begin developing the team C. Begin executing project work D. Create the performance measurement baseline

A. Conduct a kickoff meeting

You are a project manager on a project that involves the construction of a new office complex. Due to the tight schedule, the contractor agrees to have two shifts. One shift works 7:00 a.m. to 7:00 p.m. The other shift works from 7:00 p.m. to 7:00 a.m. Which activity are you currently engaged in? Answers A. Conducting procurements B. Directing the execution of project work C. Planning the project work D. Developing the project schedule

A. Conducting procurements

You are managing a large scale multi-year project for your organization. Which plan will you use to specify how versioning information will be tracked to ensure that the customer does not receive the wrong version of a product? Answers A. Configuration management plan B. Quality management plan C. Change management plan D. Scope management plan

A. Configuration management plan

You are currently analyzing the consumption of funds compared to the work being performed. In which process are you currently involved? Answers A. Control Costs B. Estimate Costs C. Determine Budget D. Estimate Activity Resources

A. Control Costs

You have identified the risks associated with a project that you are managing. You now need to perform a qualitative analysis on the risks. All of the following will help you with this, EXCEPT: Answers A. Cost baseline B. Risk register C. Organizational process assets D. Risk management plan

A. Cost baseline

Which of the following is a characteristic of the WBS? Answers A. Defines and organizes the total scope of the project B. Each descending level of the WBS provides a more general definition of project work C. Must be created after Define Scope and can be created before Identify Stakeholders D. Each node on the WBS should contain as much information as possible to describe the work package

A. Defines and organizes the total scope of the project

Which cost of quality category is related to the cost of developing a product fix for a product that the customer received? Answers A. External failure costs B. Appraisal costs C. Prevention costs D. Internal failure costs

A. External failure costs

You are creating the project management plan for a project. Which statement represents the PRIMARY focus of the change management plan? Answers A. How product baselines will be controlled B. How the project schedule will be controlled C. How configuration items will be controlled D. How project costs will be controlled

A. How product baselines will be controlled

Glen, a project manager, is working on a project to construct an apartment complex when the customer requests adding two additional floors. Glen gets together with the project management team to discuss the costs involved, how the schedule would need to be addressed, and what the possible impact to the scope would be. After discussing their findings, Glen determines that it is possible to add two additional floors and gets the change control board to sign off on the changes. A change to the scope baseline has been made and project documents have been updated. The floors are being installed. Which action is currently being performed? Answers A. Implementing a change request B. Performing integrated change control C. Carrying out the corrective action D. Approving a change request

A. Implementing a change request

Corrective action has been taken for an issue that could have affected the project completion date. Which method of communication should be used when conveying this information to a key stakeholder? Answers A. In a presentation B. By e-mail C. In a memo D. By a note

A. In a presentation

You have recently brought Bob in as a team member on a project you are managing. You have been providing Bob with updates by email on how he has been performing. Which form of communication does this BEST describe? Answers A. Informal written B. Formal verbal C. Informal verbal D. Formal written

A. Informal written

You have taken over as the project manager for one of the top golf equipment producers in the world. The previous project manager was overseeing the development of this year's club models. The budget they created was short sighted and based upon the previous year's numbers. You have determined that, due to material costs, the approved budget will need to be increased. Which action is required to increase the budget? Answers A. Initiate a change request B. Hold a stakeholder meeting C. Request an increase using informal written communication D. Use the project's contingency fund

A. Initiate a change request

You have been recently assigned to manage a new project and have been asked to help develop the project charter. You have been given the business case and the project benefits management plan from the project sponsor. Which activity should be performed before moving forward? Answers A. Interview stakeholders to gather information about the requirements for the project B. Ensure that the approaches to involve the various project stakeholders based on their needs are developed. C. Perform a cost-benefit analysis to ensure that the project meets organizational requirements D. Perform decomposition to ensure that the WBS has been properly broken down into project deliverables

A. Interview stakeholders to gather information about the requirements for the project One of the activities that you would perform when developing the project charter is to interview stakeholders to gather high-level requirements for the project. For instance, you would need to determine the influences and risk tolerances of high-level stakeholders at this stage of the project.

It has been determined that the schedule baseline is no longer accurate and requires modification. Which action must be taken to modify the baseline? Answers A. Issue a change request B. Obtain the latest work performance information C. Create the new baseline using a scheduling tool D. Update the baseline using project management software

A. Issue a change request

It has been determined that the schedule baseline is no longer accurate and requires modification. Which action must be taken to modify the baseline? Answers A. Issue a change request B. Obtain the latest work performance information C. Update the baseline using project management software D. Create the new baseline using a scheduling tool

A. Issue a change request

You are currently in the closing phase of the project. As the project manager, you are tasked with providing the successful completion of the project deliverable to the customer. Which option describes the MOST important purpose of receiving formal acceptance from the customer? Answers A. It identifies that the customer has accepted the deliverables. B. It measures the customer's level of satisfaction. C. It identifies the end of the project. D. It is stored for providing lessons learned for future projects.

A. It identifies that the customer has accepted the deliverables.

You are the project manager and you have noticed that project efficiency and effectiveness levels have decreased. Which process is MOST closely associated with continuous process improvement? Answers A. Manage Quality B. Perform Qualitative Risk Analysis C. Define Scope D. Define Activities

A. Manage Quality

Project planning has completed and you are managing the execution of the project. One day, the customer meets with you to bring up an issue. You document the issue in the issue log and explain to the customer that you understand their concern and will address it next week. What are you currently engaged in with the customer? Answers A. Managing stakeholder expectations B. Determining communication channels C. Responding to risks D. Distributing information

A. Managing stakeholder expectations

You have just finished prioritizing project risks based on the probability of occurrence and impact to the project. Which action should you do NEXT? A. Perform a quantitative analysis B. Perform a brainstorming session C. Perform a qualitative analysis D. Perform a reserve analysis

A. Perform a quantitative analysis

You are a project manager for an electric utility company. A project has been authorized to create a new substation that will supply power to a newly developed industrial park. You have been assigned to the project, which is in the process of identifying individuals and groups that may have influence over any aspect of the project. You are finding that the list is getting quite large and may be difficult to manage. Which action should you take to help organize the list so that stakeholders receive the appropriate amount of attention from you? Answers A. Perform stakeholder analysis B. Use the Delphi technique C. Perform document analysis D. Use expert judgment

A. Perform stakeholder analysis Stakeholder analysis is a technique that is used to collect and examine information to determine how stakeholder interests are going to be taken into account throughout the project. This technique is used to organize stakeholders based on interests, expectations, and influence on the project. Not every stakeholder should be handled equally on the project, as a project manager's time is limited and will need to be used in the most efficient manner possible.

You are working on a project that has been underway for several weeks. The project entails creating and installing a new piece of software that will increase productivity for the marketing department. To ensure that the new software meets the agreed quality requirements, you have scheduled testing to be performed on the new software by programmers from your organization who have one year of programming experience. You notice that testing on part of the software is taking three times as long as it should. You determine that contracting out the testing to external programmers will ensure that the schedule set for testing will not be exceeded. As a result, you contract out the work to the external programmers to finish the software testing. What BEST describes what you are doing? Answers A. Performing a corrective action B. Performing defect repair C. Fulfilling a product scope change D. Performing a preventative action

A. Performing a corrective action

You are currently reviewing restrictions or limitations that are both internal and external to the project. These restrictions will affect the performance of the project or a process within the project. Which option does this BEST identify? Answers A. Project constraint B. Project requirement C. Project assumption D. Project scope

A. Project constraint

You are the project manager for one of the top golf equipment producers in the world and you are currently overseeing the development of this year's club models. Through a comparison, it has been determined that the project is ahead of schedule. Which option contained the data that was used in this comparison? Answers A. Project management plan B. Enterprise environmental factors C. Organizational process assets D. Variance analysis

A. Project management plan

You need to document how to engage the different project stakeholders to ensure that their expectations for the project are met. What is the BEST source of information that identifies the techniques that need to be used for communication among the stakeholders? Answers A. Project management plan B. Stakeholder register C. Requirements documentation D. Project charter

A. Project management plan

Ann, who is a senior project manager, has taken over a project from a colleague just after they completed assembling the team. Before leaving, they indicated that several members of the team will need specialized training. Which action should Ann take NEXT to help guide her through selecting the appropriate training? Answers A. Refer to the resource management plan B. Reference the Project Management Body of Knowledge Guide C. Analyze the responsibility assignment matrix D. Review the work breakdown structure

A. Refer to the resource management plan

You are a certified PMP working on a project in Africa. The project is nearing completion when the customer offers you a sizable gift. There are no laws in the country preventing you from accepting gifts and it is a sign of respect that you accept the gift that is offered. Your company's policy is not to accept any gifts. What should you do? Answers A. Reject the gift and explain to the customer that it is against your company's policy to accept gifts. B. Accept the gift as a sign of respect since it is legal and a custom within this country. C. Discuss the situation with your supervisor before you make a decision. D. Tell the customer that you have to think it over as it goes against your moral standards.

A. Reject the gift and explain to the customer that it is against your company's policy to accept gifts.

You are working on a project to design a new road bicycle to be used in the upcoming Olympic games. You are currently involved in the Validate Scope process. You need to refer to the user acceptance criteria for the project deliverable. What is the BEST document to consult to quickly locate this information? Answers A. Requirements documentation B. Project management plan C. Work breakdown structure D. Requirements traceability matrix

A. Requirements documentation

You are currently working at determining the budget that will be needed for a project you are managing. You need to identify an appropriate allowance for unplanned changes resulting from risks that may be required on the project. Which technique is MOST likely to assist you in achieving your goal? Answers A. Reserve analysis B. Parametric estimating C. Quantitative analysis D. Conceptual estimating

A. Reserve analysis

You have been newly appointed to a project and you need to complete project cost estimates. Which option identifies potential increases to the duration and cost of activities when estimating project costs? Answers A. Risk register B. Basis of estimates C. Management reserve D. Contingency reserve

A. Risk register

Ross, who is a project coordinator, would like his project team members to attend a seminar on communication and how to work collaboratively with co-workers. Lisa, who has a number of her staff working on Ross's project, needs them to work on some tasks that she has instead of attending the seminar. Lisa tells Ross that he will need to reschedule the seminar for a later date. Ross is not very happy with the decision but decides to keep quiet. Which of the following BEST describes this situation? Answers A. Ross is working in a weak matrix organization where he has limited authority for making decisions. B. The project team members are working through the forming stage of team development. C. Lisa is exerting coercive power to take her staff from Ross's project to work on her tasks. D. Ross is following the ground rules that are expected as a project coordinator in the current environment.

A. Ross is working in a weak matrix organization where he has limited authority for making decisions.

You have recently initiated a project that is designed to create a new process that will be used by the manufacturing department in your organization. You need to provide the project team with information about how to engage the users in the manufacturing department to ensure that their needs are met. Which management plan is the BEST place to enter this information? Answers A. Stakeholder engagement plan B. Requirements management plan C. Resource management plan D. Communications management plan

A. Stakeholder engagement plan

Amy, working for an engineering firm, is leading a project with several engineers to make a number of prototypes for a customer. To make the prototypes, large quantities of adhesive is required. Amy received bids from several suppliers and chose one that has just developed a new bonding adhesive that works in conditions from +150 to -5 degrees Celsius, which is the main requirement. The contract has been awarded to the supplier, and a stipulation is in place that the supplier is responsible for any failures of the adhesive that occurs within the documented temperature range. The stipulation requires the seller to reimburse all costs associated with any damages incurred due to the adhesive. Norman, an engineer, discovers that the adhesive no longer works in conditions where the humidity is above 85%. Amy did not anticipate this risk and has no plan in place to address the issue. Which action should Amy take?

A. Submit a change request for a new adhesive and implement a workaround

Which of the following is NOT a characteristic of the PDM? A. The flexibility of the schedule is measured by the difference between early and late dates. B. Activities are represented as nodes. C. It allows you to show four types of dependencies. D. Finish-to-start is the most commonly used type of precedence relationship.

A. The flexibility of the schedule is measured by the difference between early and late dates.

You are currently involved in controlling procurements on a mission-critical project for your organization. A seller has been contracted to provide a high load winch system. The winch that was to be supplied was rated at 1,000 pounds, but it is currently unavailable and will be replaced with the 1,200-pound model. This will result in a change to the contact. Who would be eligible to make a change to the contract? Answers A. The procurement office B. The project management office C. The CEO of the contracted company D. The functional manager of the contracting company

A. The procurement office

You are a project manager for a major tire distributor, and you are monitoring your team's performance for the summer tire campaign project. You have created a document that includes all the WBS elements and value, variance, and index comparisons.The following information is included:Work Package 1: SPI = 0.92, CPI = 0.95Work Package 2: SPI = 0.85, CPI = 1.02Work Package 3: SPI = 0.99, CPI = 0.99Work Package 4: SPI = 0.88, CPI = 1.04Which conclusions can be drawn from this work performance data? Answers A. The project is behind schedule and on budget B. The project is behind schedule and over budget C. The project is on schedule and on budget D. The project is on schedule and over budget

A. The project is behind schedule and on budget

You are a project manager for a large consulting firm. A colleague, who is also a project manager, informs you that the project they were working on ended by extinction. Which of the following statements BEST describes this type of project ending? Answers A. The project was accepted by all key stakeholders. B. The project evolved into an operation. C. Resources were redistributed to other projects. D. Funding and resources were pulled.

A. The project was accepted by all key stakeholders.

Your organization uses a projectized structure to perform project work.One of their programs consists of three projects each with their own project manager. The program manager has been monitoring the progress of the three projects and notices that the one of the projects is behind schedule.After analyzing the situation, the program manager has submitted a change request to have a resource named Alice moved to this project from one of the other projects. This should help bring this project back on schedule. As a result of this change, what should be updated? Answers A. The resource breakdown structures for affected projects B. The requirements documentation for the affected projects C. The team charter for the affected projects D. The resource management plan for the affected projects

A. The resource breakdown structures for affected projects

You are in the process of creating the scope baseline for a project you are managing. What should you include in the scope baseline? Answers A. WBS dictionary B. Accepted deliverables C. Scope management plan D. Schedule management plan

A. WBS dictionary

As the project manager for your organization, you are responsible for also looking after any project-related procurements. Which of the following BEST describes when project procurements can be closed during the project life cycle without the risk of facing a penalty? Answers A. When all obligations have been met by both parties B. When all obligations have been met by the vendor C. At any time by the customer D. At any time by either party

A. When all obligations have been met by both parties

You have taken over as the project manager for one of the top golf equipment producers in the world. The previous project manager was overseeing the development of this year's club models. You need to quickly determine what activities have started and their current progress. Which item is the BEST source of this information? A. Work performance data B. Project management plan C. Schedule baseline D. Variance analysis

A. Work performance data

As the acting project manager, you need to choose a balanced risk response strategy to implement for your project. Which risk response strategy is appropriate to use for both negative and positive project risks?

Accept A strategy for negative risks is simply to accept the risks and their possible consequences. Active or passive acceptance is an appropriate strategy when a risk is small, unavoidable, unknown, and cannot be transferred, shared, or mitigated. Passive acceptance involves doing nothing unless a risk event occurs and then dealing with the consequences. Active risk acceptance involves accepting a risk, but planning beforehand how to deal with the consequences if the risk occurs.In the case of a positive risk, or an opportunity, the best plan of action can be to simply accept the risk and move on with the project.

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has been created and you are meeting with the customer to ensure that it meets the specifications. Upon inspection, the customer informs you that the LCD output screen does not meet the requirements that were originally agreed upon; however, they will tolerate the change. Which action will MOST likely result from this?

Accepted deliverables The action that is being described in the question is product inspection, which is a technique of the Validate Scope process. In the event that a deliverable meets the customer's criteria, the resulting action is an accepted deliverable. However, in the event that the product does not meet the requirements, a formal change request is submitted.

You are managing a mission-critical project for your organization. A seller has been sourced to provide a high load winch system. You will be leasing a winch that is rated at 1,000 pounds. You are reviewing the invoices after the seller contacted you about a missing check. The seller was quite unhappy with the mistake. Which item can be used to help identify the mistake?

Accounts payable system

You are managing a mission-critical project for your organization. A seller has been sourced to provide a high load winch system. You will be leasing a winch that is rated at 1,000 pounds. You are reviewing the invoices after the seller contacted you about a missing check. The seller was quite unhappy with the mistake. Which item can be used to help identify the mistake?

Accounts payable system The main goal of the accounts payable system is to ensure that payments align with the invoices. In the event that a payment was missed, it could be verified using the accounts payable system. This system will help to avoid missed payments when administered correctly, and it helps avoid duplicate payments.

Carmen is a project manager working on the development of a new sleeping aid, which is an enterprise-wide project. She reports to Bill, the program manager, who is in charge of five projects related to the development of five different sleeping aids. Which is Carmen's MOST applicable responsibility?

Achieving the objectives for the sleeping aid.

Carmen is a project manager working on the development of a new sleeping aid, which is an enterprise-wide project. She reports to Bill, the program manager, who is in charge of five projects related to the development of five different sleeping aids. Which is Carmen's MOST applicable responsibility?

Achieving the objectives for the sleeping aid. For an enterprise-wide project, the project manager works closely with the program manager or portfolio manager to meet the project objectives.Therefore, Carmen would be responsible for achieving the objectives for the sleeping aid. To fulfill these objectives, Carmen must have an array of skills, including problem solving, communicating, negotiating, facilitating, budgeting, organizing, and planning.

Risk Acceptance

Acknowledges the existence of a threat but no proactive action is taken. Appropriate for low-priority threats. Can be active or passive.

The current project is based on a hybrid organization. The project manager is reviewing the usage of the project team members. The project manager notices that one on the team members that works in the finance department is underperforming. The project is now behind schedule by two days and cannot be delayed any further without delaying the project end date. The project manager determines that the team member was not trained to use the scheduling software. What should the project manager do NEXT?

Add a new team member trained using the software

Glen is managing a team of software designers. He receives an update on the status of the design plans from one of the lead designers via email. Based on the information provided in the update and the project schedule, Glen has determined some project objectives will exceed the risk thresholds set by the organization. What should Glen do FIRST?

Advise the project sponsor of the situation.

Glen is managing a team of software designers. He receives an update on the status of the design plans from one of the lead designers via email. Based on the information provided in the update and the project schedule, Glen has determined some project objectives will exceed the risk thresholds set by the organization. What should Glen do FIRST?

Advise the project sponsor of the situation. As project manager, Glen manages his team to meet the project objectives as set out by senior management. However, the project sponsor is typically involved in determining the project objectives and handling any issues that are beyond the project manager's control. When the projects' objectives are going to be exceeded, it is the sponsor's responsibility to decide on a course of action.

You are in the process of defining the high-level scope of your project as part of developing a project charter for an external customer. Which of the following is an item that should be used to set and limit the scope?

Agreement document One of the key sources of information for defining high-level scope is the procurement statement of work (SOW).For projects that are completed for an external customer, this SOW is included in the agreement document. The agreement document may come in the form of a contract, or service level agreement, for example.

You have recently taken over a large mission critical project that has been underway for several months. Project work has begun. You are in the process of reviewing the documentation, but you are unable to locate the project charter. When you ask the project management team members where the charter is stored, they inform you that it does not exist. Which action is the BEST way to deal with this situation

Alert the sponsor and request that the project charter be built.

You have recently taken over a large mission critical project that has been underway for several months. Project work has begun. You are in the process of reviewing the documentation, but you are unable to locate the project charter. When you ask the project management team members where the charter is stored, they inform you that it does not exist. Which action is the BEST way to deal with this situation?

Alert the sponsor and request that the project charter be built. Since the project charter does not exist, the project manager needs to ensure that the sponsor is aware and initiate its development as soon as possible. The project charter is a document that provides critical information that identifies the basis for the project, such as the purpose of the project. It also identifies high-level requirements that need to be met by the project. Other information such as the authority level of the project manager is also contained in the charter. Furthermore, the project does not formally exist until the charter has been created and approved by the sponsor.

You have recently taken over a large mission critical project that has been underway for several months. Project work has begun. You are in the process of reviewing the documentation, but you are unable to locate the project charter. When you ask the project management team members where the charter is stored, they inform you that it does not exist. Which action is the BEST way to deal with this situation?

Alert the sponsor and request that the project charter be built. The project charter is a document that provides critical information that identifies the basis for the project, such as the purpose of the project. It also identifies high-level requirements that need to be met

Helen, a project sponsor, has chosen Brad to lead a project team of engineers and people from other departments in the development of new materials that can be used for various applications. Brad knows from past experience that the engineers can be distracted by non-work related discussions. Senior management has also warned Brad that the engineers have been disruptive in the past to other departments within the organization and that it cannot happen again. So, Brad schedules a meeting with the project team to set the expectations on how they should act when working on the project.Once the rules are in place, who should enforce them?

All project team members

You are creating the budget for a project you are managing and you need to review the assumptions related to the activity costs. Which item is the BEST source of this information? Answers A. The risk register B. Basis of estimates C. Reserve analysis D. Project funding requirements

B. Basis of estimates

Management Reserve

An amount of the project budget or project schedule held outside of the performance measurement baseline for management control purposes that is reserved for unforeseen work that is within the scope of the project. A change request is required to bring this into the cost baseline.

Value Engineering

An approach used to optimize project life cycle costs, save time, increase profits, improve quality, expand market share, solve problems, and/or use resources more effectively.

Bill is leading a project team in the development and building of a new hotel. He has assembled his project team members for the project's kick-off meeting. The team members are highly experienced in developing and building hotels. Bill introduces the team members to various key stakeholders. After the introductions, Bill summarizes each of the team member's roles and responsibilities. He then mentions that their project will incorporate a war room. Which option represents the MAIN function of a war room?

An area where all team members gather

Bill is leading a project team in the development and building of a new hotel. He has assembled his project team members for the project's kick-off meeting. The team members are highly experienced in developing and building hotels. Bill introduces the team members to various key stakeholders. After the introductions, Bill summarizes each of the team member's roles and responsibilities. He then mentions that their project will incorporate a war room. Which option represents the MAIN function of a war room?

An area where all team members gather A war room provides a meeting area for all team members. It includes various forms of communication devices and a place to post important documentation, such as schedules. The implementation of a war room allows for colocation. Colocation is an organizational placement strategy where the project team members are physically moved or placed next to one another to improve communication, working relationships, and productivity.

You are working on a construction project and have been keeping monthly earned value, actual cost, and cost performance index statistics. Refer to the statistics for the existing system below: Statistics for the Existing System: Month 1: EV = $47,000, AC = $39,000, CPI = 1.20 Month 2: EV = $177,100, AC = $168,500, CPI = 1.05 Month 3: EV = $139,500, AC = $157,900, CPI = 0.88 Month 4: EV = $151,800, AC = $160,750, CPI = 0.96 The budget for the project was originally set at $1,100,000 for an eight month duration. The project sponsors are worried about the final cost. Which option represents the approximate estimate at completion for this project, assuming the remaining work to be performed is at the same cumulative cost performance index (CPI) as that incurred by the project to date?

An estimate at completion (EAC) is used to forecast how much money the project will cost to complete, based upon the current performance. EAC = budget at completion (BAC) / cumulative cost performance index (CPI). First, The proper way to calculate the cumulative CPI is by summing the earned values (EVs) and summing the actual costs (ACs) for all months up to the point at which you need the cumulative CPI. Then use the following formula:cumulative CPI = cumulative EV / cumulative AC. In this case, the cumulative CPI = $515,400 / $526,150 = 0.98.Since you now know the cumulative CPI and the budget, you can calculate the EAC:EAC = $1,100,000 / 0.98 = $1,122,000

You are working on a construction project and have been keeping monthly earned value, actual cost, and cost performance index statistics. Refer to the statistics for the existing system below: Statistics for the Existing System: Month 1: EV = $47,000, AC = $39,000, CPI = 1.20 Month 2: EV = $177,100, AC = $168,500, CPI = 1.05 Month 3: EV = $139,500, AC = $157,900, CPI = 0.88 Month 4: EV = $151,800, AC = $160,750, CPI = 0.96 The budget for the project was originally set at $1,100,000 for an eight month duration. The project sponsors are worried about the final cost. Which option represents the approximate estimate at completion for this project, assuming the remaining work to be performed is at the same cumulative cost performance index (CPI) as that incurred by the project to date?

An estimate at completion (EAC) is used to forecast how much money the project will cost to complete, based upon the current performance. This is derived using the following formula: EAC = budget at completion (BAC) / cumulative cost performance index (CPI). First, you must calculate the cumulative CPI. The proper way to calculate the cumulative CPI is by summing the earned values (EVs) and summing the actual costs (ACs) for all months up to the point at which you need the cumulative CPI. You then use the following formula:cumulative CPI = cumulative EV / cumulative AC.In this case, the cumulative CPI = $515,400 / $526,150 = 0.98. Since you now know the cumulative CPI and the budget, you can calculate the EAC: EAC = $1,100,000 / 0.98 = $1,122,000

Trigger Condition

An event or situation that indicates that a risk is about to occur.

Performance Measurement Baseline

An integrated scope-schedule-cost plan for the project work against which project execution is compared to measure and manage performance.

Matrix Organization

An organization in which specialists from different parts of the organization are brought together to work on specific projects but still remain part of a line-and-staff structure. Strong, Balanced, and Weak, where in strong PM has power.

During a project, you notice that a particular process is under performing. To address this issue, you and the members from the quality audit team complete a process improvement plan. The plan identifies what the existing process actually does and what the results should be. What should they do NEXT?

Analyze the problems with the process to be improved

During a project, you notice that a particular process is under performing. To address this issue, you and the members from the quality audit team complete a process improvement plan. The plan identifies what the existing process actually does and what the results should be. What should they do NEXT?

Analyze the problems with the process to be improved. Based on the information that was defined in the process improvement plan, the next step is to perform process analysis. Analyzing the problems with the process to be improved is part of performing process analysis. Without studying the problems with the current process, you will not be able to perform the activities to make a change to the process.

Planning has been completed on the project you are managing and all team members have been provided with their assignments. A team member contacts you a month before a critical task is scheduled to be worked on. They tell you that their regular manager may need them to work on another important task that is scheduled for the same time period. You meet with the team member's manager and confirm the information is accurate. Which action should you carry out NEXT?

Analyze the situation and determine the available options

You are in the process of estimating the activity durations for the various activities contained in the scope baseline for a large project being undertaken by your organization. You have an activity that will most likely take eight days to complete. It has been determined that the activity has a best case scenario of being completed in four days and a worst case scenario of taking 18 days. Which duration will you record for this activity using PERT?

Answering this question requires calculating the three-point estimate, also known as Program Evaluation and Review Technique (PERT), based on the values given. PERT is (O + 4M + P) / 6. In this formula, O represents the optimistic estimate, M represents the most likely estimate, and P represents the pessimistic estimate PERT = (O + 4M + P) / 6 PERT = (4 days + 4(8 days) + 18 days) / 6 PERT = (4 days + 32 days + 18 days) / 6 PERT = 54 days / 6 PERT = 9 days.

You are working on a construction project and have been keeping monthly earned value, actual cost, and cost performance index statistics, as listed below: January: EV = $27,000, AC = $19,000, CPI = 1.42 February: EV = $147,000, AC = $151,500, CPI = 0.97 March: EV = $101,000, AC = $106,900, CPI = 0.94 Which option represents the cumulative CPI for the end of the three months?

Answers A. 0.94 B. 0.99 C. 1.11 D. 1.01

Statistical Independence

The absence of an association or covariation between two variables

Projectized Organization

Any organizational structure in which the project manager has full authority to assign priorities, apply resources, and direct the work of persons assigned to the project.

You are currently involved in controlling procurements on a mission critical project for your organization. A seller has been contracted to provide a high load winch system. Which input to this process should have been given special consideration by both the buyer and seller?

Approved change requests

You are currently involved in controlling procurements on a mission critical project for your organization. A seller has been contracted to provide a high load winch system. Which input to this process should have been given special consideration by both the buyer and seller?

Approved change requests When you are dealing with a contracted company, special consideration must be given to change requests by both the buyer and seller. If changes are made, the contract must be rewritten and the deliverables could be outside the original scope. It may even lead to the seller agreeing to terms they cannot meet.

You are the project manager for your organization. You are currently meeting with the project sponsor and customer now that the completion of the project is nearing. During the meeting, formal acceptance has been attained from the customer that all deliverables were met. Over the next couple of days, you ensure that all contracts were properly closed, project documentation has been updated, and lessons learned have been gathered. Which of the following will still need to be done before the project is officially closed?

Archive knowledge gained The final step in the closing process is to archive knowledge gained. Knowledge gained can include information that can be readily expressed using numbers and words and it can also include such things as experience and know-how. Knowledge gained is stored in the lessons learned repository.

As the project manager for a large organization, you understand the importance of ensuring that all of the proper processes are followed when closing a project. You have already released and reassigned your existing project team to tasks on another project, and have received formal acceptance on the current project. You have a few things to complete at this point, but you want to make sure that you perform one specific task last. Which task should be completed last?

Archive project information

You have recently completed receiving formal acceptance of the deliverables from the customer. As the project manager for your company, you have another project scheduled to begin shortly, and you would like to have this project closed before the beginning of the next project. You have collected the lessons learned, and completed the final project report. Which final task still needs to be completed before you can officially close this project?

Archive project information Archiving project information, such as lessons learned, financial information, and the final project report is required to close the project. Once archived, this historical information can be used by project managers in your organization for managing similar future projects. This information can include helpful documents such as warranties on assets purchased or services provided. The information may also be part of a legal compliance obligation.

You have recently completed receiving formal acceptance of the deliverables from the customer. As the project manager for your company, you have another project scheduled to begin shortly, and you would like to have this project closed before the beginning of the next project. You have collected the lessons learned, and completed the final project report. Which final task still needs to be completed before you can officially close this project?

Archive project information. Archiving project information, such as lessons learned, financial information, and the final project report is required to close the project.Once archived, this historical information can be used by project managers in your organization for managing similar future projects. This information can include helpful documents such as warranties on assets purchased or services provided

As the project manager for your organization, you often manage several projects simultaneously. Upon completion of a project, various tasks must be completed.One of the final tasks that needs to be completed during formal closure of a project is to gather and assemble all of the project records. Which of the following closing activities BEST describes what happens to the collected and assembled project records?

Archived for future projects

You hold a meeting with your project team to discuss five items in relation to the current project being executed. After the meeting, you ask the team member recording the minutes to save the information. Where are the minutes saved?

As part of project records

You are managing a mission critical project for your organization. A seller was sourced to provide a high load winch system. You leased a winch that is rated at 1,000 pounds for the project. You are satisfied with the work and product that the seller has provided and would like to use their services in the future. How might this information be documented?

As part of the organizational process asset updates Seller performance evaluation documentation will be included within the organizational process asset updates as an output to Control Procurements. Other information included in the organizational process asset updates are payment schedules and requests, and correspondence.

You are managing a mission critical project for your organization. A seller was sourced to provide a high load winch system. You leased a winch that is rated at 1,000 pounds for the project. You are satisfied with the work and product that the seller has provided and would like to use their services in the future. How might this information be documented?

As part of the organizational process asset updates. Seller performance evaluation documentation will be included within the organizational process asset updates as an output to Control Procurements.

You are working as the project manager overseeing the development of a new piece of machinery. The specifications state that four 11 mm long torx bolts are to be used to secure the control mechanism to the chassis. Testing will follow this phase. These specific bolts are currently on back order for six weeks from a longtime supplier to your organization. There are 10 mm torx bolts that can be purchased, as suggested by the supplier, and they will still meet or exceed the strength requirements. Which action should you take NEXT?

Assess the impact that using a different bolt could have on the project. This is done during the Perform Integrated Change Control process.

You are planning how project resources are going to be grouped, distributed, and managed. Which of the following tool or technique will be helpful in creating this plan?

Assignment matrix This scenario is describing the Plan Resource Management process. An assignment matrix is a data representation technique that is used by the Plan Resource Management process to help create the resource management plan. In this process, a responsibility assignment matrix (RAM) is used to depict the project resources assigned to each work package.

Kick Off Meeting

Associated with the end of planning and the start of Executing. Communicate objectives of the project and get commitment from the team. Explain the roles and responsibilities of stakeholders identified at that point. May occur at the beginning of each phase.

You have performed a feasibility study to validate if a potential project will address a business need of your organization. The result was positive, so you have begun identifying key stakeholders, determining key events, and the overall risk to the project. You are also identifying factors that may limit the actions of the project team. Where would limiting factors primarily be documented?

Assumption log

The project that you are currently managing is nearing completion, and you have scheduled an assessment meeting with one of the programmers working on the project. A meeting is scheduled tomorrow afternoon in your office to discuss their work contributions throughout the project. You attained formal acceptance from the customer on the deliverables earlier in the week.Which option BEST describes the closing activity in which you are engaged?

Attaining stakeholder feedback

You have planned out a project. The weekend has passed since the project kickoff meeting took place. It is now Monday morning and the team members are anxious to begin working on their tasks. What should you do NEXT?

Authorize the work to begin on the first work package.

Threat Strategies

Avoid (change something so that the threat no longer exists), Transfer (shift the risk to a third party, perhaps via a contract), Mitigate (increase or decrease the probability and/or impact, an alternate plan), Accept (includes passive and active approaches)

You are a project manager working for the healthcare system. You have been tasked with overseeing the implementation of a new computer infrastructure at the local hospital. You are currently ensuring that all change requests are processed accordingly. In which process are you currently involved? Answers A. Validate Scope B. Control Scope C. Close Project or Phase D. Perform Integrated Change Control

B. Control Scope

You are managing a construction project that is creating a new set for a talk show. The show is set to premiere next month. The backdrop is nearing completion; however, the main stage is only 50 percent complete. You move a few of the human resources to the main stage team. Which technique did you use? Answers A. Adjusting leads and lags B. Resource leveling C. Scheduling tool D. Schedule compression

B. Resource leveling

You are the project lead overseeing a project to create a new wireless media streaming device.An LCD display was used that does not match the original project scope. During a stakeholder meeting, the customer expresses that they are upset and the screen should be changed. Your CEO is worried about the costs associated with the replacement of the screens and believes the product is fine as it is. Functional managers are concerned about the additional time it will take the workers to replace the screens and suggest a revised model slightly after product release. Other upper management suggests releasing a standard version with the current LCD and a deluxe model with another LCD.As the manager, you need to settle this dispute. In whose favor should this dispute be resolved? Answers A. Functional managers B. The customer C. Upper management D. Your CEO

B. The customer

You are currently working on creating the schedule for a project you are managing. The network diagram consists of the activities described in the following: Activity Description Table. Table "Activity Description Table" contains two columns & 9 rows, column 1 (Activity) contains activities lettered from A to H whilst column 2 (Description) displays the duration of the activity, Each row containing an 'Activity' is cross referenced with a description from column two, these are the following descriptions 'Activity A' = "duration 6 days, occurs after Start", 'Activity B' = " Activity B - duration 5 days, occurs after Start", 'Activity C' = "Has a duration of 4 Days, and it occurs after Activity A", 'Activity D' = "Has a duration of 2 Days, and it occurs after Activity B", 'Activity E' = ""Has a duration of 4 Days; it occurs after Activity C, and after Activity D including a 4 day leg", 'Activity F' = "Has a duration of 10 Days, and it occurs after Activity D", 'Activity G' = "Has a duration of 10 Days, and it occurs after Activity E and before the Finish" and 'Activity H' = "Has a duration of 6 Days, and it occurs after Activity F and before the Finish" Which option represents the duration of the critical path? A. 23 B. 25 C. 24 D. 26

B. 25

You are planning the procurement of some widgets that will be needed for a project that you are managing. You need to ensure that any contract-related risk falls on the seller. Which contract type will meet your needs? Answers A. A cost-plus-fixed-fee contract B. A firm fixed-price contract C. A fixed-price with economic price adjustment contract D. A cost-plus-incentive-fee contract

B. A firm fixed-price contract

During a project, a piece of working software has been completed and tested. After, the project team members get together to discuss the effectiveness of unit testing. Although the unit testing was successful, they discuss how the process for unit testing can be improved in the future. What does this situation describe? Answers A. Data gathering B. A retrospective C. Defect repair D. Gold platting

B. A retrospective

You are the project manager for a company that manufacturers automatic sliding doors. There has been a growing demand for replacement drive mechanisms for models that are less than a year old. You have created a chart to track the amount of warranty replacements for each month over the last two years. Which document has been prepared in this example? Answers A. A flow chart to track overall defects B. A run chart to track the rising trend C. A control chart to track overall defects D. A Pareto chart to track the rising trend

B. A run chart to track the rising trend

As the acting project manager, you need to choose a balanced risk response strategy to implement for your project. Which risk response strategy is appropriate to use for both negative and positive project risks? Answers A. Transference B. Accept C. Enhance D. Share

B. Accept

Helen, a project sponsor, has chosen Brad to lead a project team of engineers and people from other departments in the development of new materials that can be used for various applications. Brad knows from past experience that the engineers can be distracted by non-work related discussions. Senior management has also warned Brad that the engineers have been disruptive in the past to other departments within the organization and that it cannot happen again. So, Brad schedules a meeting with the project team to set the expectations on how they should act when working on the project. Once the rules are in place, who should enforce them? Answers A. Helen B. All project team members C. Engineers D. Brad

B. All project team members

You are currently working on creating a document that will be used to gain authorization for the project. During this process, you need to locate the benefit analysis that was performed to justify the project. Where is the BEST place to look for this information? Answers A. Teaming agreements B. Business case C. Project benefits management plan D. Project charter

B. Business case

You are the project manager for your organization. After conducting an inspection and a procurement audit to verify that all quality metrics agreed upon were achieved, it is time to close the contract. Upon receiving payment, the seller requires a formal sign-off on the contract to close the project with their organization. Which of the following BEST describes who is required to sign off on the contract? Answers A. Sponsor B. Buyer C. Vendor D. Supplier

B. Buyer

Calvin, the project manager, has scheduled a meeting for his team to discuss problems that have developed over the course of the project.Lou, a team member responsible for assisting with updating the project schedule, expresses his concern about the time constraints over the next month. He is concerned there will not be enough time to attend the upcoming training seminar on how to use a new software program that is designed to help him with his tasks for maintaining the project schedule. Lou maintains that it is of the utmost importance to be able to attend the training. Jane, who is part of the project management team, needs Lou to be available to work on some key tasks. Jane reminds Lou and Calvin that the training seminar is important, but it will be presented three months from today's date and Lou can attend it when there is more flexibility in the project schedule. Calvin responds by agreeing that the training seminar is important and needs to be attended by Lou. Which part did Calvin play in this situation?

B. Calvin was accommodating

As your organization's lead project manager, you are responsible for managing several projects simultaneously. You have been informed that one of the internal projects that you are currently managing is being cancelled due to a change in the marketplace in which your organization competes. Which of the following BEST describes what must still be done now that this project has been formally cancelled? Answers A. Nothing, the project is cancelled B. Collect lessons learned C. Renegotiate to continue the project D. Complete the project deliverables

B. Collect lessons learned

Several stakeholders are in disagreement over the features that must be included within the new product, and what features may not be completely necessary. As the project manager for the project, you have convened a meeting to discuss some possible methods of resolving the problems. You would like the stakeholders to come up with a solution that will allow each party to come to a permanent agreement. The stakeholders come up with a solution that will involve each party giving something up. Which conflict resolution method does this BEST describe? Answers A. Forcing B. Compromising C. Smoothing D. Problem Solving

B. Compromising

A four-phase project is currently in the middle of the second phase. The project manager has determined that the number of people required to work in this phase was over-estimated. The project manager decides to release two team members from the project. Which process is being described? A. Close Project or Phase B. Control Resources C. Acquire Resources D. Control Procurements

B. Control Resources

You are managing a project designed to create an environmentally friendly concept home. You need to identify the total funds required. Which method would BEST be used to achieve this? Answers A. Funding limit reconciliation B. Cost aggregation C. Analogous estimating D. Parametric estimating

B. Cost aggregation

You have been assigned to replace a project manager at the beginning of project execution. You are in the process of reviewing the activities completed by the previous project manager. You determine he has completed the schedule and budget. You also determine that the quality specifications were documented, and the communications management plan has been outlined. Based on what the project manager has completed during planning, what should you do NEXT? Answers A. Implement the project management plan. B. Determine if project risks have been identified. C. Ensure team members know what they are working on next. D. Prepare procurement documents.

B. Determine if project risks have been identified

You are putting the project management plan together for a large project that you are managing for your organization. Which activities will you need to focus on while creating the project management plan? Answers A. Defining configuration management levels, coordinating changes across the entire project, and identifying project objectives and related success criteria B. Determining resources and skill levels, defining configuration management levels, and developing technical and management details C. Defining configuration management levels, developing technical and management details, and establishing new knowledge D. Determining resources and skill levels, identifying project objectives and related success criteria, and defining a summary budget

B. Determining resources and skill levels, defining configuration management levels, and developing technical and management details

You are the project manager at Diallonic. One of the projects that you are currently managing is near its end. You are in the process of documenting information related to the strengths and successes of the project, as well as creating a listing of recommendations made by the project's team members. In addition, you are detailing how successful the project was by identifying the project objectives that have been met. What are you in the process of doing? Answers A. Updating project files B. Developing the final project report C. Recording project historical information D. Updating the lessons learned repository

B. Developing the final project report

You are the project manager of a project that is currently in its initial stages. After a change request has been approved, which process is used to collect project work performance data? Answers A. Monitor and Control Project Work B. Direct and Manage Project Work C. Perform Integrated Change Control D. Develop Project Management Plan

B. Direct and Manage Project Work

You are managing the construction of a state-of-the-art hospital. As with any project, this one has had its share of problems. The customer would like to add a new wing to the hospital and designate it solely for the use of diagnostic medicine. Which action should occur if the change request is rejected? Answers A. Explanation and documentation is sent to the project sponsor. B. Documentation explaining the reasoning is returned to the requestor. C. A change control meeting is held to discuss the reasoning. D. The change is channeled back to the Direct and Manage Project Work process.

B. Documentation explaining the reasoning is returned to the requestor.

You are the sole project manager for a small company, which means that you often manage several projects simultaneously. One of the projects that you are managing is nearing completion. After meeting with the customer and project sponsor to attain formal acceptance of the project deliverables, you can officially begin to close the project. You have completed several processes required for closing the project, including gathering lessons learned, updating and filing project documents, and releasing several staff members who will be assigned to tasks on other projects. Now that the company has received formal signoff and payment for the successful project, which of the following would be the most appropriate NEXT step to take as the project manager? Answers A. Inform managers immediately after team members are released from the project team. B. Ensure that project expense accounts are closed at the end of the project. C. Complete closing processes as soon as the customer has paid for the deliverables. D. Release all project team members once the customer has paid for the deliverables.

B. Ensure that project expense accounts are closed at the end of the project.

You are a procurement specialist working for a large corporation. Your team is responsible for a new long-term project designed to procure a fleet of forty specialized search and rescue helicopters. Your goal is to transfer as much risk as possible to the seller, but you are willing to offer incentives for efficient production. Refer to the contract outline for the details. Table "Contract Outline" contains two columns & 6 rows, column 1 (Description) contains costs, prices and ratios whilst column 2 (Value) displays monetary values and ratio percentages that correlate with the descriptions in column 1. 'Target Cost' = "$2,000,000,000", 'Target Profit' = "$200,000,000", 'Target Price' = "$2,200,000,000", 'Ceiling Price' = "$2,450,000,000", 'Share Ratio' = "80% Buyer, 20% Seller "Which contract type does this BEST describe, and what is your PTA? Answers A. Cost-plus-incentive-fee, and a PTA of $1,960,000,000 B. Fixed-price-plus-incentive-fee, and a PTA of $2,312,500,000 C. Cost-plus-incentive-fee, and a PTA of $2,450,000 D. Fixed-price-plus-incentive-fee, and a PTA of 0.90

B. Fixed-price-plus-incentive-fee, and a PTA of $2,312,500,000

While developing a new type of bearing that was meant to replace a recalled model, a major quality problem was discovered. Only ten percent of the bearings manufactured have been within the control limits. The process activities need to be reviewed to see where the process went wrong. Which type of diagram can be created to gather this information? Answers A. Control chart B. Flow chart C. Pareto chart D. Cause and effect diagram

B. Flow chart A flow chart is a visual representation of the steps in a process. Elements that are included in a flow chart are activities, decision points, and the way activities are sequenced. Flow charting can be used to predict where problems may occur.

You are the project manager for your company. You have completed reviewing the new product with the customer and the support team that will be handling the new product after the transition is made. The verification and walkthrough was very positive. You schedule a follow-up meeting with the customer for the next morning to attain a sign-off on the new product. Which of the following BEST describes what is going to be accomplished at this follow-up meeting? Answers A. Product transition B. Formal acceptance C. Project transition D. Project closure

B. Formal acceptance

Janet is a project manager for a multinational corporation. She has chosen the people for the project team roles identified in the resource management plan for a project developing a new accounting program. The team members are geographically dispersed across multiple continents. The communications management plan identifies the integrated nature of the technologies, including video and teleconferencing to be used by the team members when communicating amongst each other. What is a benefit to this type of team? Answers A. Ability to make use of local human resource policies B. Forming project teams with resources who work different shifts C. Provides the project manager with complete authority over the project D. Collocation of team members

B. Forming project teams with resources who work different shifts

You are one of the project managers in your organization responsible for managing several large-scale projects. You are in the process of creating the procurement management plan for one of the projects you are managing. You need to consult a subject matter expert to obtain some expert judgment. Which entity is BEST able to provide subject matter expertise related to this? Answers A. Program manager B. Functional manager C. Operations manager D. Portfolio manager

B. Functional manager While all of the manager roles would potentially have procurement experience, the most likely role would be one of the functional mangers in the organization. Functional managers hold management roles within an organization, such as finance or procurement management. Since functional management roles include procurement management for the organization, they would be the best entity to consult for subject matter expertise related to the procurement process.

Two project team members are observed in a heated discussion about the results of the project review of the lessons learned collated throughout the first phase of the project. The team member who observer the argument thinks that this issue is will negatively affect the attitudes of other team members not involved and informs the project manager. What should the project manager do NEXT? Answers A. Observe later interactions between the project team members involved in the argument to see if there are lasting effects. B. Have a face-to-face meeting with both project team members involved in the disagreement at the same time to get the two members to work out their issues C. Ignore the advice from the project team member and continue managing the project D. Call the team members by phone separately to let them know they are no longer needed to work on the project

B. Have a face-to-face meeting with both project team members involved in the disagreement at the same time to get the two members to work out their issues

Heather is leading a project team for a software engineering firm. The project is designed to create customer tracking software for call centers. She has scheduled an instructor-led training session for the team to learn the newest features available in the development platform recently purchased. Which action is Heather in the process of doing? Answers A. Identifying the skills required to complete product development B. Improving the skill set of the project team members C. Executing the resource management plan D. Conducting a team building activity

B. Improving the skill set of the project team members

You have just finished identifying risks that are associated with a project that you are managing. You now want to associate the risks with their root cause. Which method will BEST achieve this? Answers A. Delphi technique B. Ishikawa diagram C. SWOT analysis D. Monte Carlo analysis

B. Ishikawa diagram

Jim is managing a project that has been underway for several weeks. A problem has been encountered that may cause a conflict between some of the project stakeholders. Where would you document who is responsible for resolving the problem? Answers A. Stakeholder register B. Issue log C. Communications management plan D. Stakeholder engagement plan

B. Issue log

Part of being a project manager includes having to continually look for process improvements. Which term represents the Japanese philosophy involving process improvements on a continual basis? Answers A. JEI B. Kaizen C. Muda D. IT

B. Kaizen

You are in the process of integrating and consolidating the subsidiary plans and baselines created from the various planning processes. Which of the following documents will become part of the project management plan? Answers A. Milestone list B. Management reviews C. Change log D. Assumption log

B. Management reviews

You have finished identifying potential risks to a project you are managing. You are now listing ways to deal with the potential project risks. For several of the risks, you have determined that the best strategy to use is to reduce the probability or the impact of the risk to the point where it can be accepted. Which risk response strategy does this BEST describe? Answers A. Acceptance B. Mitigation C. Avoidance D. Transfer

B. Mitigation

You are managing a project that has been underway for several months. An issue has been encountered that will delay the project and possibly prevent it from finishing on time. A corrective action has been identified that will ensure the project is able to be completed on time. Where will the corrective action be tracked as it is implemented? Answers A. Perform Integrated Change Control B. Monitor and Control Project Work C. Direct and Manage Project Work D. Close Project or Phase

B. Monitor and Control Project Work

You are the project manager overseeing the development of a new console video game. After demoing the product at a gala, the investors and product testers would like to see some changes to the product. You agree that the changes are possible and have prepared a series of change requests. You are currently involved in the process that oversees the implementation of changes as they are performed. Which process are you performing? Answers A. Direct and Manage Project Work B. Monitor and Control Project Work C. Validate Scope D. Perform Integrated Change Control

B. Monitor and Control Project Work

You have recently started working at a company as a senior project manager. Some junior project managers have been asking you for assistance in dealing with some work-related issues. Which course of action would BEST fulfill your responsibility? Answers A. Do nothing; it was not in your job description to mentor other employees. B. Offer to conduct periodic coaching sessions for the employees seeking assistance. C. Tell the junior project managers that you will take care of the issues. D. Look at replacing the junior project managers with more skilled project managers.

B. Offer to conduct periodic coaching sessions for the employees seeking assistance.

You are not getting the results required from the plastic mold used to make one of the deliverables needed for your project. You have requested audit team to investigate the thermoforming process. They decide to look at how the temperature affects the pliability of the plastic. What should they do? Answers A. Using a control chart, plot the percentage of pliability over time as the temperature varies B. On a scatter diagram, plot the temperature against the percentage of pliability C. Perform a force field analysis on the temperature and percentage of pliability at varying levels D. Create a Pareto chart to plot the temperature against the percentage of pliability

B. On a scatter diagram, plot the temperature against the percentage of pliability

You are a project manager for a non-governmental organization. You have been assigned to a project that is in its earliest stages of development and involves providing a water purifying system for a small town in a developing country. Your company has completed similar projects in the past.Where would be the BEST place to start gathering information to document the preliminary scope of the project? Answers A. Enterprise environmental factors B. Organizational process assets C. Progressive elaboration D. Project management information system

B. Organizational process assets Organizational process assets (OPAs) can be any process-related asset that can be used to influence the project's success. These assets can come from any organization that is involved with or that can influence the project. OPAs can be grouped into two categories: processes and procedures, and the corporate knowledge base. In this scenario, it states that your company has completed similar problems in the past, so you would want to check your corporate knowledge base for historical information from previous projects, past project files, and for documented lessons learned.

The initial round of project planning has completed and all the relevant stakeholders have approved the project management plan. During project execution, it comes to the project manager's attention that the contingency for one of the unplanned events may not be sufficient to reduce the impact of the event. What should the project manager do NEXT? Answers A. Record the issue in the issue log to ensure that impact of the event is properly addressed. B. Perform reserve analysis and communicate the findings in a burndown chart. C. Update the risk response in the risk register to reflect the change that will be required for the contingency plan. D. Inform the sponsor of the situation and let the sponsor decide on the appropriate course of action.

B. Perform reserve analysis and communicate the findings in a burndown chart.

You are managing a mission critical project for your organization. A seller has been sourced to provide a high load winch system. You planned to lease a winch that is rated at 1,000 pounds; however, an 800-pound model was supplied instead. You cannot reach any type of agreement with the seller over this issue. The claim will be handled in accordance with alternative dispute resolution procedures. Which item specifically outlines these procedures? Answers A. Contract change control system B. Procurement contract C. Inspections and audits D. Claims administration

B. Procurement contract

You are managing new staff members who are performing work to create a particular procurement item. On your personal schedule for the day, you have a meeting set up to meet with the new staff. You arrive in the meeting room to discover that no staff members have arrived. After waiting thirty minutes, you leave to attend another meeting. The next day, you meet with a couple of the staff members and ask why they did not show up to the meeting. They mention that they were not aware that they had to attend any meetings. Which document should have outlined the meeting requirement? Answers A. Resource calendar B. Procurement statement of work C. Business case D. Project charter

B. Procurement statement of work

You are defining the scope of a project that you are managing. You need to discover the attributes and features that the project deliverables require. Which technique would be BEST to use? Answers A. Alternatives generation B. Product analysis C. Brainstorming D. Delphi technique

B. Product analysis

You are the project manager for a large software project. You and your project team use websites to post updates and progress reports for the project. Which method of communication does this portray? Answers A. Formal written communication B. Pull communication C. Interactive communication D. Push communication

B. Pull Communication

You are the project manager for a large software project. You and your project team use websites to post updates and progress reports for the project. Which method of communication does this portray? Answers A. Interactive communication B. Pull communication C. Formal written communication D. Push communication

B. Pull communication

You are working on a project to create a new piece of software. The client wants to incorporate a feature similar to one that a competitor has trademarked. They know that you were involved in developing the competitor's feature. They ask you to describe the details on how the feature was developed. You want to meet your stakeholder's needs. What should you do? Answers A. Tell them that you will need to consult with your supervisor to get approval to divulge that information. B. Respectively decline to provide the information while letting them know that it would be a breach of client confidentiality. C. Inform the competitor that your current client is requesting information about the feature so that they can notify the proper authorities. D. Tell them the step-by-step process that was followed to develop the new feature.

B. Respectively decline to provide the information while letting them know that it would be a breach of client confidentiality.

Your boss has assigned you as the project manager for the design phase of a new product that is in the very early stages of development. The phase has not been officially approved and there is pressure from your boss to start planning as soon as possible. Which action should you take FIRST? Answers A. Establish how you will plan scope, schedule, cost, quality, human resources, communications, and risk to start the development of the project management plan. B. Review business and compliance requirements, and historical information to define high-level requirements and risks. C. Finalize the initiation process and hold a kick-off meeting to initiate the start of the planning stage of the project phase. D. Analyze stakeholder requirements and develop a stakeholder management strategy.

B. Review business and compliance requirements, and historical information to define high-level requirements and risks. Before a project or phase can be officially approved, the project manager needs to reach an agreement with the sponsor and customer on the scope of the project or phase. If you are just beginning initiation, then you will need to review any business and compliance requirements that have been provided to define the high-level scope. This includes documenting any high-level risk and constraints on the project.

Jack is leading project team members through a difficult phase of a project. The project schedule was updated to allow additional work in the future to resolve a known problem with code used in the GPS software being developed. Two months later, no one from the project team remembers who was scheduled to do the rework. How can Jack determine who is responsible for the rework? Answers A. Schedule a meeting with team members. B. Review the issue log. C. Discuss the issue with key stakeholders. D. Check the project schedule network diagram.

B. Review the issue log.

While creating the schedule for a project you are managing, you realize the targeted project end date will be exceeded by several days.You have some project resources that are not being fully used. Also, after reviewing the current schedule, you identify some activities that can be performed in parallel. Which method is BEST used to align the scheduled end date with the original targeted project end date? Answers A. Resource leveling B. Schedule compression C. Apply lags D. Apply leads

B. Schedule compression

You are the project manager for one of the top golf equipment producers in the world and you are currently overseeing the development of this year's club models. The project has gotten off to a slow start and is behind schedule. Employees have agreed to work overtime. Which technique is overtime an example of? Answers A. Resource leveling B. Schedule crashing C. Fast tracking D. Adjusting leads and lags

B. Schedule crashing

You are currently analyzing the communication requirements for a project you are managing. You need to identify the main expectations of each of the internal stakeholders to ensure that their communication needs are satisfied. Which resource should you consult to locate this information? Answers A. Stakeholder management plan B. Stakeholder register C. Organizational process assets D. Enterprise environmental factors

B. Stakeholder register

You are in the process of performing integrated change control for a project you are managing. Which statement is true about the configuration management system? Answers A. The configuration management system is an essential part in creating quality control measurements. B. The configuration management system will define procedures to control any changes. C. The configuration management system is the overall change management system. D. The configuration management system is an organizational process asset that can influence the integrated control process

B. The configuration management system will define procedures to control any changes.

You are a project manager for Inter-Swift. You are working on a project to expand the manufacturing capacity of your organization. Your organization has decided to outsource the construction of a new warehouse, to house the required facilities and infrastructure, to an external company named Docu-sentry Ltd. Who approves the project charter for the new warehouse project? Answers A. The project team at Inter-Swift B. The project sponsor at Inter-Swift C. The finance department at Docu-sentry Ltd. D. The project manager at Docu-sentry Ltd.

B. The project sponsor at Inter-Swift The project sponsor or initiator is the person or organization who is external to the project and has the authority to issue the project charter.In this scenario, Docu-sentry Ltd. is the organization performing the project and Inter-Swift is the organization that is sponsoring the project. Docu-sentry Ltd. may help develop the project charter but it will be authorized by the Inter-Swift organization.

You have been assigned to manage a new project and are in the process of creating the stakeholder register. While you are an experienced project manager, you do not have specialized knowledge or training in this type of project. You plan to seek advice from subject matter experts in this area. Which is the MAIN purpose of using subject matter experts at this time? Answers A. To ensure that expertise is used with any management details during this process. B. To ensure that all relevant stakeholders are identified and a comprehensive list is compiled. C. To ensure that senior management is involved in the process. D. To ensure that expertise is used with any technical details during this process.

B. To ensure that all relevant stakeholders are identified and a comprehensive list is compiled. In this scenario, you are working on the stakeholder register. This is a main output of the Identify Stakeholders process. The main purpose of using subject matter experts (expert judgment) during the Identify Stakeholders process is to ensure that all relevant stakeholders are identified and a comprehensive list is compiled. Expertise can come from any person or group that has been specially trained or has specialized knowledge of the subject. This would include senior management, professional or technical associations, and other units within the organization.

You are a project manager for a major tire distributor, and you are monitoring your team's performance for the summer tire campaign project. You are currently involved in the Control Costs process. You are performing data analysis to determine the actual magnitude differences between the earned value, and planned and actual cost. Which technique is being used in this example? Answers A. Project management information system B. Variance analysis C. Forecasting D. Work performance data

B. Variance analysis

You have taken over as the project manager for one of the top golf equipment producers in the world. The previous project manager was overseeing the development of this year's club models. You need to quickly determine what activities have started and their current progress. Which item is the BEST source of this information? Answers A. Variance analysis B. Work performance data C. Schedule baseline D. Project management plan

B. Work performance data

Marianne is a project manager currently working on a project to upgrade workstations, servers, networking equipment, and software during the week from Monday to Friday from 9:00 a.m. to 5:00 p.m.She schedules a meeting every other Friday to meet with Bob, the head of the IT department, to discuss project progress and costs. Bob's secretary and accountant are also present as they are being used a couple of days a week by Marianne. The project team members, made up from Bob's staff, report to both Marianne and Bob. Within which type of organization is Marianne working?

Balanced matrix

You must provide management with a project schedule that displays the project as a summary of the work packages only. The schedule also needs to display the progress for each work package. Which is the BEST method to use to provide this information?

Bar chart The bar chart is a widely used format for presenting schedules. Project work packages are represented by horizontal bars on a summary schedule. The length of each bar corresponds to the duration of the work package it represents. They are generally easy to read and are commonly used in management presentations.

You are an expatriate working in a foreign country. You have been asked to offer a cash payment gift to the procurement manager at a company with whom you are bidding on work. How BEST should you interpret this request?

Base your interpretation of the request on an understanding of the norms of the country you are in.

You are an expatriate working in a foreign country. You have been asked to offer a cash payment gift to the procurement manager at a company with whom you are bidding on work. How BEST should you interpret this request?

Base your interpretation of the request on an understanding of the norms of the country you are in. Think Iraq or India, where gifts are customary.

Lewis is a project team member taking part in team building exercises with the project manager and other team members. Lewis is shy and typically keeps to himself unless prompted for his input. Lewis is struggling with the current communication activity. Lewis wishes that he could be more like Becky. Becky is very well liked and highly regarded by everyone else. While she is not part of the project management team, she is seen by others as a role model since she is able to get others to see her way on many issues. Which type of power does Becky possess?

Becky possesses referent power. She can influence and lead others by virtue of her charisma. Referent power is based upon another person liking you or wanting to be like you. It generally requires a special personality as well as a special set of circumstances to create someone with this kind of power.

Planning has been completed on the project you are managing and all team members have been provided with their assignments. A team member contacts you a month before a critical task is scheduled to be worked on. They tell you that their regular manager may need them to work on another important task that is scheduled for the same time period. You meet with the team member's manager and confirm the information is accurate. Which action should you carry out NEXT?

Before making any decisions on how to proceed in this case, you should analyze the situation and determine available options. As a project manager, you have to be proactive, but you also need to be able to read the situation before determining options and implementing them. If you simply implement a solution, you may be putting the project at risk.

You are the project manager for an automotive manufacturing company. You need to confirm that the project you are undertaking aligns with the organization's business strategy. What is BEST used to accomplish this?

Benefit analysis

A project manager was chosen to manage the day-to-day activities of a new project to create a new sales system and test the system for sixth months. The new sales system is to deliver an annual 15 per cent increase in revenue and 10 percent increase in sales orders. After a year working on the project, the new sales system is complete and is tested for six months before the project is closed. What should the project manager use to check to see if the system meets the required advantages?

Benefit management plan A benefit is an improvement that can be measured and is considered an advantage by the customer requesting the new system. The annual 15 per cent increase in revenue and 10 percent increase in sales orders are benefits of the new system. The benefits are documented in the benefit management plan, which can be used to check to see if the results from the trial for the system meets the required advantages.

Becky is leading a project where she finished detailing the specifications and other requirements for an item that is required. She also put together some documents to solicit proposals from some local vendors. She is now ready for the next major step in the project. Which tools and techniques are valid for Becky to use in the next process?

Bidder conferences, proposal evaluation techniques, and negotiation Based on the scenario, Becky has finished planning procurements and is ready for the next major step in the project, which is conducting procurements. The tools and techniques that Becky can use in the Conduct Procurements process include bidder conferences, proposal evaluation techniques as part of data analysis, and negotiation as part of interpersonal and team skills.

You are the project manager for your organization. After conducting an inspection and a procurement audit to verify that all quality metrics agreed upon were achieved, it is time to close the contract.Upon receiving payment, the seller requires a formal sign-off on the contract to close the project with their organization. Which of the following BEST describes who is required to sign off on the contract?

Buyer

Becky is leading a project where she finished detailing the specifications and other requirements for an item that is required. She also put together some documents to solicit proposals from some local vendors. She is now ready for the next major step in the project. Which tools and techniques are valid for Becky to use in the next process?

Bidder conferences, proposal evaluation techniques, and negotiation Becky has finished planning procurements and is ready for the next major step in the project, which is conducting procurements. The tools and techniques that Becky can use in the Conduct Procurements process include bidder conferences, proposal evaluation techniques as part of data analysis, and negotiation as part of interpersonal and team skills.

You are required to determine the costs for a project that your company is undertaking. You want to estimate the cost of each individual activity and use that information to produce a total cost for the project. Many of these activities have not been performed before. Which is the BEST method for estimating these costs?

Bottom-up estimating Bottom-up estimating is the best method available to identify and estimate each individual activity separately and then add the results to produce an overall project estimate This involves breaking down an activity into its component pieces of work, estimating the resources needed for each of the pieces, and aggregating the estimates to find a total.

You are required to determine the costs for a project that your company is undertaking. You want to estimate the cost of each individual activity and use that information to produce a total cost for the project. Many of these activities have not been performed before. Which is the BEST method for estimating these costs?

Bottom-up estimating Bottom-up estimating is the best method available to identify and estimate each individual activity separately and then add the results to produce an overall project estimate. It is used to estimate the resources needed to carry out complex activities. This involves breaking down an activity into its component pieces of work, estimating the resources needed for each of the pieces, and aggregating the estimates to find a total.

Nominal Group Technique

Brainstormed ideas are voted upon and sorted by priority

As the project manager in charge of a mission critical project, it is important that you identify and categorize as many potential risks as possible. Which of the following will BEST help with this?

Brainstorming

You have decided to bring the stakeholders together to promote a bit of interaction and come up with as many ideas as possible about potential project risks. You are not dealing with solutions at this point. You have gathered the stakeholders in a meeting, and you are writing down ideas as the stakeholders shout them out. Which technique does this BEST describe?

Brainstorming

As the project manager in charge of a mission critical project, it is important that you identify and categorize as many potential risks as possible. Which of the following will BEST help with this?

Brainstorming Brainstorming is an information gathering technique used for identifying risks. In the brainstorming process, the project team, subject matter experts, and possibly others gather to generate ideas about project risk with a facilitator. Attempts are made to identify, define, and categorize the risks.

You have decided to bring the stakeholders together to promote a bit of interaction and come up with as many ideas as possible about potential project risks. You are not dealing with solutions at this point. You have gathered the stakeholders in a meeting, and you are writing down ideas as the stakeholders shout them out. Which technique does this BEST describe?

Brainstorming; Brainstorming focuses on soliciting ideas in the hopes that they will generate as many ideas as possible about the issue. Brainstorming is typically used as a technique during the Identify Risks process. It has the added benefit of promoting interaction and collaboration among the stakeholders,

As the project manager in charge of a mission critical project, it is important that you identify and categorize as many potential risks as possible. Which of the following will BEST help with this?

Brainstorming; Brainstorming is an information gathering technique used for identifying risks. In the brainstorming process, the project team, subject matter experts, and possibly others gather to generate ideas about project risk with a facilitator

You are managing a construction project to build a new hotel for a customer. The budget provided is $300,000,000 with a two year completion schedule. Up to this point, $20,000,000 has been spent in planning, and project work has been in progress for a week. Already, there have been five major, unforeseen problems brought to your attention that need to be addressed. What should you do FIRST?

Bring the problems to the attention of the sponsor to have the business case re-evaluated.

You are managing a construction project to build a new hotel for a customer. The budget provided is $300,000,000 with a two year completion schedule. Up to this point, $20,000,000 has been spent in planning, and project work has been in progress for a week. Already, there have been five major, unforeseen problems brought to your attention that need to be addressed. What should you do FIRST?

Bring the problems to the attention of the sponsor to have the business case re-evaluated. As there have been five major, unforeseen problems brought to your attention, the project has not been properly planned. As the project manager, you are responsible for bringing the major problems to the attention of the sponsor to have the business case re-evaluated. If it is determined that the project is no longer justified, the project will be prematurely closed.

You are currently working on creating a document that will be used to gain authorization for the project. During this process, you need to locate the benefit analysis that was performed to justify the project. Where is the BEST place to look for this information?

Business case

You are in the process of creating the project charter. You need to identify the scope for the project's final product. What is the BEST source of this information?

Business case NOT requirements documentation. The business case is an input to the Develop Project Charter process. It is a document used to provide the information required to help determine if the project investment is justified from a business standpoint. It includes the benefit analysis that was performed to justify the project. The business case also identifies the scope for the project's final product.

You need to determine whether to make, buy, or lease a specialized lift that will be needed on a three-year project that you are managing.The organization does not have the skills required to make the lift. Review the costs associated with the alternatives.Buy: Price of lift: $5,150 Yearly maintenance fees: $25 Lease: Principle and interest costs: $4,800 Yearly commission fee: $240 Yearly tax write-off: -$30 What is the BEST choice to make regarding buying or leasing the forklift?

Buy the lift and save $205

You are the project manager for your organization. After conducting an inspection and a procurement audit to verify that all quality metrics agreed upon were achieved, it is time to close the contract. Upon receiving payment, the seller requires a formal sign-off on the contract to close the project with their organization. Which of the following BEST describes who is required to sign off on the contract?

Buyer The buyer, in this case you as project manager, is the individual who can sign off on the contract since everything has been verified. The vendor has received payment, and now requires a formal sign-off for the services provided. Much like your organization, the work they provided you is a project for their organization in which a formal acceptance is required before officially closing the project.

Calvin, a project manager, has scheduled a meeting for his team to discuss problems that have developed over the course of the project. Lou, a team member responsible for assisting with updating the project schedule, expresses his concern about the time constraints over the next month. He is concerned there will not be enough time to attend the upcoming training seminar on how to use a new software program that is designed to help him with his tasks for maintaining the project schedule. Lou maintains that it is of the utmost importance to be able to attend the training. Jane, who is part of the project management team, needs Lou to be available to work on some key tasks. Jane reminds Lou and Calvin that the training seminar will be presented three months from today's date and Lou can attend it when there is more flexibility in the project schedule. Calvin asks Jane and Lou to come up with a solution. Which action is Calvin taking?

By letting Jane and Lou come up with a solution, Calvin is retreating from the situation. Avoiding is a conflict resolution technique where the project manager retreats from a potential or actual conflict between project team members.

The audit team has determined that by modifying the pressure and temperature for a process, they can improve the structural integrity of the materials created. How did they come about their conclusion?

By studying the results after performing a design of experiment on the pressure and temperatures used

The audit team has determined that by modifying the pressure and temperature for a process, they can improve the structural integrity of the materials created. How did they come about their conclusion?

By studying the results after performing a design of experiment on the pressure and temperatures used By studying the results from the design of experiments on the pressure and temperatures used, the audit team could arrive at their conclusion. In general, the design of experiments technique is used to see how changes in multiple variables can work together to improve process results.

You are in the process of estimating the activity durations for the various activities contained in the scope baseline for a large project being undertaken by your organization. You have an activity that will most likely take eight days to complete. It has been determined that the activity has a best case scenario of being completed in four days and a worst case scenario of taking 18 days. Which duration will you record for this activity using PERT? Answers A. 14 days B. 10 days C. 9 days D. 7 days

C. 9 days Answering this question requires calculating the three-point estimate, also known as Program Evaluation and Review Technique (PERT), based on the values given. The formula used to calculate PERT is (O + 4M + P) / 6. In this formula, O represents the optimistic estimate, M represents the most likely estimate, and P represents the pessimistic estimate.Applying the formula to the values provided gives the following result: PERT = (O + 4M + P) / 6 PERT = (4 days + 4(8 days) + 18 days) / 6 PERT = (4 days + 32 days + 18 days) / 6 PERT = 54 days / 6 PERT = 9 days

A four-phase project is currently in the middle of the second phase. The project manager has determined that the number of people required to work in this phase was over-estimated. The project manager decides to release two team members from the project. Which process is being described? Answers A. Close Project or Phase B. Control Procurements C. Control Resources D. Acquire Resources

C. Control Resources

You are a project manager working for the government's healthcare system. You have been tasked with overseeing the implementation of new computer infrastructure at the local hospital. As the project manager, you deal directly with the change requests. During which specific process does the project manager prevent unnecessary change requests from affecting the scope?

C. Control Scope

An organization is moving from paper to a new payroll system where clients can access pay and tax statements online. The project sponsor requests some performance information in the form of BAC versus EAC and completion dates. Which document contains this test data? Answers A. Risk audit B. Variance analysis C. Trend analysis D. Reserve analysis

C. Trend analysis

You are working on a construction project and have been keeping monthly earned value, actual cost, and cost performance index statistics, as listed below:Month 1: EV = $11,000, AC = $15,000, CPI = 0.73Month 2: EV = $57,100, AC = $60,500, CPI = 0.94Month 3: EV = $49,250, AC = $67,000, CPI = 0.73Month 4: EV = $61,800, AC = $49,750, CPI = 1.24The budget for the project was originally set at $392,000. The project sponsors are worried about the final cost, and have asked for an estimate to completion (ETC).Which option represents the current ETC for this project? Answers A. $421,505 B. -$29,505 C. $229,255 D. $199,750

C. $229,255 The current ETC is $229,255.For more information on how ETC was calculated for this example, please refer to the calculation explanation below.Calculation Explanation:The ETC is calculated by subtracting the actual cost (AC) from the estimate at completion:ETC = EAC - ACYou can easily calculate the AC by summing up the four monthly costs listed in the example.The result is $15,000 + $60,500 + $67,000 + $49,750 = $192,250.You must now calculate the EAC. To do this, use the following formula:EAC = budgeted at completion (BAC) / cumulative cost performance index (CPI)You know the BAC is $392,000.In order to calculate the cumulative CPI, you must divide the cumulative earned value (EV) by the cumulative AC.The cumulative CPI is $179,150 / $192,250 = 0.93.Therefore, the EAC is $392,000 / 0.93 = $421,505.Since you now know the EAC and the AC, you can finally calculate the ETC:ETC = $421,505 - $192,250 = $229,255

You are determining the number of communication channels required on a project you are managing. At the beginning of the project, you appointed two project management team members to help you with administration and five other project team members to work on the project. You have recently added six more people to the project team. How many communication channels were added to the project? Answers A. 15 B. 28 C. 63 D. 91

C. 63

You are planning the procurement of some widgets that will be needed for a project that you are managing. You need to ensure that any contract-related risk falls on the seller. Which contract type will meet your needs? Answers A. A fixed-price with economic price adjustment contract B. A cost-plus-incentive-fee contract C. A firm fixed-price contract D. A cost-plus-fixed-fee contract

C. A firm fixed-price contract

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has been created and you are meeting with the customer to ensure that it meets the specifications. Upon inspection, the customer informs you that the LCD output screen does not meet the requirements that were originally agreed upon; however, they will tolerate the change. Which action will MOST likely result from this? Answers A. Technical performance measurement B. Closed project or phase C. Accepted deliverables D. Variance analysis

C. Accepted deliverables

You are trying to identify and document high-level risks, assumptions, and constraints to pinpoint project limitations. You have interviewed key stakeholders that have expertise in this area and looked at the current environment. Which other activity should you perform to complete your task? Answers A. Review the high-level scope statement B. Assess current government and industry standards C. Access the corporate knowledge base D. Examine your organizational structure and culture

C. Access the corporate knowledge base Your organization's corporate knowledge base includes historical and lessons learned knowledge bases. You would want to access these knowledge bases to locate information on previous projects. Specifically, you would want to look at information on project selection decisions from the past, their performance, and information on risk management. This will help you to identify and document additional high-level risks, assumptions, and constraints of your project.

You are the project manager for the majority of all internal projects within your organization. A major reason for this is due to your budgetary skills, and past successes with overall project costs. Why is monitoring the CPI an important part of managing project costs? Answers A. Allows for more accurate work package cost estimates B. Allows you to see if there are problems with cost and schedule efficiencies C. Allows you to determine whether there is a cost underrun or overrun D. Ensures that changes are being made to the baseline

C. Allows you to determine whether there is a cost underrun or overrun

As the project manager for your organization, you often manage several projects simultaneously. Upon completion of a project, various tasks must be completed. One of the final tasks that needs to be completed during formal closure of a project is to gather and assemble all of the project records. Which of the following closing activities BEST describes what happens to the collected and assembled project records? Answers A. Distributed to the project sponsor B. Distributed to key stakeholders C. Archived for future projects D. Collected as lessons learned

C. Archived for future projects

You are in the process of creating the project charter. You need to identify the scope for the project's final product. What is the BEST source of this information? Answers A. Project benefits management plan B. RACI chart C. Business case D. Requirements documentation

C. Business case The business case is an input to the Develop Project Charter process. It is a document used to provide the information required to help determine if the project investment is justified from a business standpoint. It includes the benefit analysis that was performed to justify the project. The business case also identifies the scope for the project's final product.

You need to determine whether to make, buy, or lease a specialized lift that will be needed on a three-year project that you are managing.The organization does not have the skills required to make the lift. Review the costs associated with the alternatives.Buy:Price of lift: $5,150Yearly maintenance fees: $25Lease:Principle and interest costs: $4,800Yearly commission fee: $240Yearly tax write-off: -$30What is the BEST choice to make regarding buying or leasing the forklift? Answers A. Buy the lift and save $255 B. Lease the lift and save $165 C. Buy the lift and save $205 D. Lease the lift and save $215

C. Buy the lift and save $205

The project lifecycle will vary between different projects because of the deliverables and activities that occur within the different projects. However, there is a general life cycle structure that will apply to most projects. Which statement is TRUE regarding the planning of project costs? Answers A. Cost levels are high toward the end of the project B. The cost of changes decreases toward the end of the project C. Cost levels are at their highest as the work is carried out D. Cost levels are high near the start of the project

C. Cost levels are at their highest as the work is carried out

You have identified a number of defects related to a component needed for a project deliverable. The project manager has asked you to determine the impact of each defect in a meaningful way. What should you do? Answers A. Create a run chart B. Create a scatter diagram C. Create a histogram D. Create a control chart

C. Create a histogram

Donna, a project manager for a multi-million dollar organization, has determined that to complete the installation of a new fitness center at a local university she is going to have to outsource the work. After reviewing the procurement documents, she notices that there is no vendor list available. Which action should she do NEXT? Answers A. Obtain expert judgment for the current situation. B. Book a conference center and hold a bidder conference. C. Create a request for information and publish it in the local newspaper. D. Submit a request for proposal.

C. Create a request for information and publish it in the local newspaper.

You are a project manager for a major golf club manufacturer. Your team is working on developing a new line of golf clubs for the upcoming season. You wish to create a comprehensive listing of all stakeholders, so you order a reassessment of current stakeholders to be performed. What can be used to compile this listing? Answers A. Stakeholder notifications and project reports B. The stakeholder register and project charter C. Expert judgment in meetings or focus panels D. The data stored in the information management system

C. Expert judgment in meetings or focus panels

Which cost of quality category is related to the cost of developing a product fix for a product that the customer received? Answers A. Appraisal costs B. Internal failure costs C. External failure costs D. Prevention costs

C. External failure costs

You are a project manager in charge of putting together a one-day weekend concert for four musical acts in a small town. The concert is to take place on August 1. During planning, it was decided that the concert would take place in a field that was offered for free by a local farmer. This location was chosen with the assumption that there would be less than a 60% chance of rain in the weather forecast for the concert date. An alternate location at the town's community center was chosen if the chance of rain is 60% or higher and would be provided for free. Regardless of the location chosen, it will not affect the schedule. The actual vendor location used will have to be decided and approved by end of day July 28. Once the decision has been made and approved, what should you do NEXT? Answers A. Update the issue log to reflect the changed venue location. B. Plan how to setup for the concert at the chosen venue location. C. Implement a risk response plan to ensure availability of the alternate venue location. D. Submit a change request to have the venue changed to the chosen location.

C. Implement a risk response plan to ensure availability of the alternate venue location.

You are instructed to attach new arms on any of the widgets that have broken arms. What BEST describes what you are doing? Answers A. Applying a preventative action B. Fulfilling a product scope change C. Implementing defect repair D. Performing a corrective action

C. Implementing defect repair

Draw Table 1-4

Draw Table 1-4 of PMBOK Guide. The table relates the project management process groups with the project management knowledge areas, and the outputs for each process.

You have been assigned as the project manager for a project that involves organizing a large video game convention and you have been asked to help develop the project charter. The sponsor for the project has identified one of the key factors for the success of the project as being able to accurately estimate the number of people attending. Since your organization organized this event the previous year, you have been reviewing some of the archived project documents. Where would you find estimated attendance in the project charter from the previous year? Answers A. In the section that outlines any high-level risks B. This information would not be contained in the project charter C. In the section that lists any assumptions for the project D. In the section that details any project constraints

C. In the section that lists any assumptions for the project During the initiation stage of a project, you have to make some assumptions on certain project details before planning can move forward. In this instance, you must make an assumption on the number of people attending the conference. This number can affect which venues can be used and the amount of promotional materials required, which can directly affect project cost. You will find the estimated attendance from the previous year in the project charter section that lists assumptions for the project.

Which cost of quality category is related to the cost of developing a product fix for a product that the customer received?

External failure costs

You are currently reviewing project activities and documenting their relationships. The documentation is done using a combination of rectangles and arrows. Which of the following is a characteristic of the PDM? Answers A. Activities are represented as arrows. B. Start-to-finish is the most commonly used type of precedence relationship. C. It allows you to show four types of dependencies. D. The flexibility of the schedule is measured by the difference between early and late dates.

C. It allows you to show four types of dependencies.

You are managing the execution of the project work when one of the sellers provides you with a deliverable. This deliverable is needed for assembling one of the final deliverable for the customer. The deliverable does not meet all the requirements outlined in the technical specifications for the final deliverable. What is the MOST LIKELY reason for the seller's deliverable not meeting the specifications? Answers A. The project staff assignments were not clearly defined B. The seller's staff does not have the required expertise to complete the deliverable to the specifications C. Lack of a work breakdown structure and work breakdown structure dictionary by the seller D. The requirements for the deliverable were not identified in the project charter

C. Lack of a work breakdown structure and work breakdown structure dictionary by the

You are currently executing the activities for a project to produce an effective and safe drug that can be sold to pharmacies around the world. One of the ingredients in the drug is only manufactured by a few suppliers, two of which are reputable and one that is known for quality control issues. The supplier with the quality control issues sells the ingredient at a cost of 50% less than the two reputable suppliers. The customer wants you to change suppliers to purchase the ingredient from the supplier that sells the ingredient at a cheaper price point, as costs for the ingredients from your current supplier have increased. You explain the risks that are known with this supplier and the benefits of buying the ingredient from one of the other suppliers. You remind the customer that one of the major goals for the project is to produce an effective and safe drug. You address their cost concerns and help resolve the issue. Which activity BEST describes what you are you currently engaged in? Answers A. Controlling costs to meet the project's goals B. Making relevant information available to the customer C. Managing the customer's expectations D. Ensuring the ingredient meets the specifications

C. Managing the customer's expectations

You work as a supervisor for the Engineering department of an organization that mainly performs operational activities with the occasional project on the side. The organization is made up of both union and nonunion workers and most of the revenue is derived from the operational side of the business. The projects for your organization are normally handled by an external company that specializes in project work. However, due to budget constraints, you are currently working on a new project for your organization. The project charter has been created, identifying you as the project manager. However, no other team members have been assigned to the project. You have been working closely with the Human Resources department to identify the project roles and responsibilities that are going to be required on the project team. Which of the following is a possible constraint for this scenario? Answers A. Environmental regulations B. Business need C. Organizational structure D. Market research

C. Organizational structure

You are working to determine the funds that will be required to complete a project that you are managing. You are examining historical information obtained from previous projects to use as the basis for determining the price per square foot of flooring. You will use this information to identify the cost of 10,000 square feet of flooring that is required for the current project. Which technique are you using to create the estimate? Answers A. Three-point estimating B. Analogous estimating C. Parametric estimating D. Bottom-up estimating

C. Parametric estimating

You are the project manager of a large IT project. A manager from a company contracted to work on the project offers you free tickets to a local sporting event. The tickets are expensive, but your organization has no formal policy regarding gifts. Which response is the BEST way to handle the offer? Answers A. Accept the tickets but notify your employer. B. Accept the tickets since there is no policy. C. Politely refuse the tickets. D. Refuse the tickets and report the offer to your employer.

C. Politely refuse the tickets.

You are the project manager at Diallonics, a large consulting firm. For ease of scheduling and organization purposes, it is important to ensure that all major goals, deadlines, and key dates are identified within the project schedule. Which document outlines the actual dates for project milestones? Answers A. Schedule network diagram B. Work performance data C. Project schedule D. Variance analysis

C. Project schedule

You are reviewing the progress on the various work packages for a mission critical project when you notice that performance is not as expected for one of them. You need to identify the person in charge of the work package so that you can contact them. What is the BEST resource to use to locate this information? A. Pareto chart B. Project organization chart C. RACI chart D. Milestone chart

C. RACI chart

Your organization is looking to incorporate an agile approach to upcoming project management project. Which tool or technique can you use to determine if an agile approach is suitable? Answers A. Kanban board B. Balanced scorecard C. Radar chart D. Burndown chart

C. Radar chart

You are at a critical stage in your project. You have just been informed that the parts you require are no longer available from the supplier, with whom you have signed a contract to supply those parts. What should you do FIRST? Answers A. Schedule a team meeting to determine a solution B. Update the issue log C. Refer to the risk register to determine the appropriate risk response D. Begin closing the project

C. Refer to the risk register to determine the appropriate risk response

You are a project manager for a medium-sized construction company. You were recently assigned a project involving the construction of several small buildings. You have decided to contract out the creation of the foundations for each building, and you are holding a bidder conference for prospective sellers. One of the sellers approaches you and asks if she can take you out for a drink to discuss her proposal. Which action should you take? A. Accept the invitation, but invite all of the prospective sellers. B. Accept the invitation, but tell her that you cannot discuss her proposal. C. Respectfully decline the invitation. D. Consult your company's employee handbook to verify if this is against company policy before accepting or declining.

C. Respectfully decline the invitation.

You are the project manager for one of the top golf equipment producers in the world and you are currently overseeing the development of this year's club models. Through a comparison, it has been determined that the project is behind schedule. Which option was compared to the actual project performance? Answers A. Work Performance data B. Project management plan C. Schedule baseline D. Variance analysis

C. Schedule baseline

You are in the process of creating the scope baseline for a project you are managing. You need to include all of the following EXCEPT: Answers A. WBS B. Project scope statement C. Scope management plan D. WBS dictionary

C. Scope management plan

You are the project manager for a large organization, and often manage several projects simultaneously. One of the projects that you are currently working on is nearing completion, and you have already attained formal acceptance of the deliverables from the customer. One of the remaining tasks is to complete the collection of lessons learned. You have already collected a large assortment of information relating to the project. Which of the following information is contained in the lessons learned documentation? Answers A. Procurement file B. Final project report C. Stakeholder feedback D. Work performance information

C. Stakeholder feedback

You are currently analyzing the communication requirements for a project you are managing. You need to identify the main expectations of each of the internal stakeholders to ensure that their communication needs are satisfied. Which resource should you consult to locate this information? Answers A. Organizational process assets B. Stakeholder management plan C. Stakeholder register D. Enterprise environmental factors

C. Stakeholder register

You are a project manager on a building project when one of your carpenters has become injured and will be hospitalized for a couple of weeks. Another carpenter in your company is working on a different housing project that is scheduled to be completed later than this building project's finish date. However, due to their current job duties, they will not be available until next week without it affecting the housing project's schedule. There is a carpenter available from another company you have outsourced work to in the past. They meet all the qualifications necessary to replace the injured worker, but they work at a significantly higher rate of pay. You need to replace the injured carpenter by tomorrow. Which step should you perform FIRST to address this issue? Answers A. Ask for advice from the project sponsor. B. Delay the housing project and have the carpenter join your project. C. Submit a change request. D. Outsource the work to the carpenter from the other company.

C. Submit a change request.

You are engaged in the Control Quality process of a project designed to build the world's smallest car. The development of the car has been plagued with issues. The SPI of the project is currently 0.61 and there are no additional funds available in the budget. At this point in the project, the car has been fitted with secondary systems such as suspension and brakes, but the power train has yet to be installed. This delay has prevented any electrical systems from being installed. Which impact will this have on the quality tests related to this process? Answers A. Fast-track the schedule and then perform the required quality assessments B. Crash the schedule and then perform the required quality assessments C. Testing will need to be changed to reflect the work performance data D. Quality testing will be incomplete, and the data will be inconclusive

C. Testing will need to be changed to reflect the work performance data

Which of the following should be included within the process improvement plan? Answers A. Updates to the stakeholder register B. Lessons learned about a similar past process C. The metrics for the current process D. The flow to be used for the new process

C. The metrics for the current process

You are executing the project management plan and project work has been going on for five months. You need to respond to a risk that remained after risk planning. A team member asks you where the cost to cover the response will come from. Which response should you give?

Contingency reserves

You have been assigned to lead a project soon after it was selected by your organization's project management office. You have been asked to assist with the creation of the initiation documentation. The project sponsor has provided you with a completed business case, a project benefits management plan, access to the lessons learned knowledge base, and a signed contract. Based on the information provided, which statement is TRUE? Answers

C. The project is being completed for an external customer

You have been assigned to a project and have been asked to help develop the project charter. You need to identify any risks, assumptions, and constraints that are the result of the current environment. Which of the following should be considered? Answers A. Plans outlining economic factors from the previous project B. Form templates that are used by your organization C. The skills and availability of human resources D. Standardized process definitions that are used by your organization

C. The skills and availability of human resources The skills and availability of human resources is an enterprise environmental factor (EEF) that should be considered. The lack of availability of skilled workers can lead to potential risks, assumptions, and constraints on the project.

Pam is leading a new project designed to create an internal web site for Imagenie, Inc employees that will allow them to view a company events calendar. The project team members work together in the same office building. Regular team meetings for all project team members are held in a single meeting room. Also, meetings that involve team members working on specific aspects of the project meet in different rooms throughout the office. For the most part, the project team members are meeting their targets and are on schedule. However, you notice that three team members who are grouped together are not sure how to complete their tasks. Which technique would be MOST helpful in this situation? Answers A. Brainstorming B. Mediation C. Training D. Colocation

C. Training

A project to create a new smartphone is ending. The project took nine months, spent two million dollars, and used five different sellers to create various parts for the smartphone. Which activity is performed at this point in the project? A. Have the project sponsor sign off on the project in the project charter B. Evaluate the deliverables completed and compare them to the contract C. Update project records to reflect the final results D. Assigning new people to the project

C. Update project records to reflect the final results

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has a few features that you were not originally informed about. This could result in a higher costing device than originally planned. You are meeting with the customer to review the completed model. In which process are you currently involved? Answers A. Monitor and Control Project Work B. Control Scope C. Validate Scope D. Close Project or Phase

C. Validate Scope

You are a project manager working for the healthcare system and have been tasked with overseeing the implementation of a new computer infrastructure at the local hospital. You are engaged with the Control Scope process. Which tool or technique is being used during this process? Answers A. Inspection B. Milestones list C. Variance analysis D. Resource leveling

C. Variance analysis

You are in the process of creating the configuration management plan for the scope of a project that you are managing. Which item will you need to identify? Answers A. Which process is used to manage project changes B. How configuration items will be verified C. Which configuration items require version control D. How the scope will be managed and controlled

C. Which configuration items require version control

You are in the process of creating the configuration management plan for the scope of a project that you are managing. Which item will you need to identify? Answers A. How the scope will be managed and controlled B. How configuration items will be verified C. Which configuration items require version control D. Which process is used to manage project changes

C. Which configuration items require version control

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. You are re-evaluating a cost-related risk. Which documentation would include the project costs that have been incurred? Answers A. Risk review B. Work performance reports C. Work performance data D. Risk audits

C. Work performance data

You have been asked to create an image that will display how long a project activity will take. You must show logical relationships that exist between activities. Which method will BEST achieve this?

CPM

You have been asked to create an image that will display how long a project activity will take. You must show logical relationships that exist between activities. Which method will BEST achieve this?

CPM (Critical Path Method)

You are working on a construction project and have been keeping monthly earned value, actual cost, and cost performance index statistics, as listed below: Month 1: EV = $11,000, AC = $15,000, CPI = 0.73 Month 2: EV = $57,100, AC = $60,500, CPI = 0.94 Month 3: EV = $49,250, AC = $67,000, CPI = 0.73 Month 4: EV = $61,800, AC = $49,750, CPI = 1.24 The budget for the project was originally set at $392,000. The project sponsors are worried about the final cost, and have asked for an estimate to completion (ETC). Which option represents the current ETC for this project?

Calculation Explanation: The ETC is calculated by subtracting the actual cost (AC) from the estimate at completion:ETC = EAC - AC You can easily calculate the AC by summing up the four monthly costs listed in the example.The result is $15,000 + $60,500 + $67,000 + $49,750 = $192,250. You must now calculate the EAC. To do this, use the following formula:EAC = budgeted at completion (BAC) / cumulative cost performance index (CPI) You know the BAC is $392,000. In order to calculate the cumulative CPI, you must divide the cumulative earned value (EV) by the cumulative AC.The cumulative CPI is $179,150 / $192,250 = 0.93.Therefore, the EAC is $392,000 / 0.93 = $421,505. Since you now know the EAC and the AC, you can finally calculate the ETC:ETC = $421,505 - $192,250 = $229,255

Calvin, a project manager, has scheduled a meeting for his team to discuss problems that have developed over the course of the project.Lou, a team member responsible for assisting with updating the project schedule, expresses his concern about the time constraints over the next month. He is concerned there will not be enough time to attend the upcoming training seminar on how to use a new software program that is designed to help him with his tasks for maintaining the project schedule. Lou maintains that it is of the utmost importance to be able to attend the training. Jane, who is part of the project management team, needs Lou to be available to work on some key tasks. Jane reminds Lou and Calvin that the training seminar will be presented three months from today's date and Lou can attend it when there is more flexibility in the project schedule. Calvin asks Jane and Lou to come up with a solution. Which action is Calvin taking?

Calvin is retreating from the situation

Calvin, a project manager, has scheduled a meeting for his team to discuss problems that have developed over the course of the project.Lou, a team member responsible for assisting with updating the project schedule, expresses his concern about the time constraints over the next month. He is concerned there will not be enough time to attend the upcoming training seminar on how to use a new software program that is designed to help him with his tasks for maintaining the project schedule. Lou maintains that it is of the utmost importance to be able to attend the training.Jane, who is part of the project management team, needs Lou to be available to work on some key tasks. Jane reminds Lou and Calvin that the training seminar will be presented three months from today's date and Lou can attend it when there is more flexibility in the project schedule. Calvin asks Jane and Lou to come up with a solution. Which action is Calvin taking?

Calvin is retreating from the situation

Calvin, the project manager, has scheduled a meeting for his team to discuss problems that have developed over the course of the project.Lou, a team member responsible for assisting with updating the project schedule, expresses his concern about the time constraints over the next month. He is concerned there will not be enough time to attend the upcoming training seminar on how to use a new software program that is designed to help him with his tasks for maintaining the project schedule. Lou maintains that it is of the utmost importance to be able to attend the training.Jane, who is part of the project management team, needs Lou to be available to work on some key tasks. Jane reminds Lou and Calvin that the training seminar is important, but it will be presented three months from today's date and Lou can attend it when there is more flexibility in the project schedule. Calvin responds by agreeing that the training seminar is important and needs to be attended by Lou. Which part did Calvin play in this situation?

Calvin was accommodating

You are executing the project management plan and project work has been going on for five months. You need to respond to a risk that remained after risk planning. A team member asks you where the cost to cover the response will come from. Which response should you give?

Contingency reserves Contingency reserves are those funds set aside to cover the costs of residual risks. These are the risks that remain after risk planning.

You are managing a project that is designed to create a new type of wind turbine that is much quieter than current offerings. The supplier contracted to supply wiring for the motors is only able to supply half of the wire due to an employee strike. You follow the contingency plan and order the rest of the required wire from another supplier your organization has used in the past. You want to help improve the procedure of purchasing cable for a project that a colleague is managing. What should you do NEXT?

Capture and analyze lessons learned.

You are managing a project that is designed to create a new type of wind turbine that is much quieter than current offerings. The supplier contracted to supply wiring for the motors is only able to supply half of the wire due to an employee strike. You follow the contingency plan and order the rest of the required wire from another supplier your organization has used in the past. You want to help improve the procedure of purchasing cable for a project that a colleague is managing. What should you do NEXT?

Capture and analyze lessons learned. It is extremely important to capture, analyze, and manage lessons learned during a project. This will allow you to take steps to help ensure that the same issues do not occur again in the future. It also allows you to capitalize on previous successes.

You are in the process of integrating and consolidating the subsidiary plans and baselines created from the various planning processes. Which of the following represents an additional component of the project management plan that was not produced from a separate process?

Change management plan. While the majority of the components of the project management plan are the result of outputs from other planning processes, there are some that are produced as part of the Develop Project Management Plan process. Some of the additional components include the change management plan, configuration management plan, performance measurement baseline, project life cycle, and the development approach.

After a delay in receiving parts, a team member has finished assembling the final product for the activity they were working on. What should be done NEXT?

Check that the product meets the quality specifications.

You are managing the execution of project work on a job site to convert an old hospital to a new medical center for a customer. One of the contracted electricians has discovered the electrical wiring does not meet current wiring standards. You analyze the situation and discuss options with the project team members including the contractor. The best option in this situation is to replace the wiring. To ensure the project stays on schedule, the contractor will need to bring in four additional electricians. The cost for rewiring with additional help is $10,000. After documenting the issue in the issue log, you need to bring it to the attention of the customer. What should do FIRST?

Check the communications management plan The first thing you should do is check the communications management plan to find out the method to be used when contacting the customer about such issues.

You are a new project manager at a large manufacturing firm. You have recently taken over the project manager role for an ongoing project that is designed to create a new line of cookware. You have just been informed that there is an issue with one of the deliverables that needs to be delivered to the customer next week. You need to ensure the appropriate stakeholders are advised of the issue and you need to identify the person responsible for informing them. What is the BEST source of this information?

Communication management plan The communications management plan is a subsidiary of the project management plan. It drives all communication with stakeholders by enabling the project manager to ensure that the right stakeholders get the information they need, in the appropriate way, and when they need it. The communications management plan also identifies the person that is responsible for providing the communications to the required stakeholders.

Statistical Sampling

Choosing part of a population of interest for inspection - used to measure control and verify quality. Frequency/Size should be determined in Plan Quality Management

You have received formal acceptance of deliverables, and completed the performance reviews of the current phase of your project. A project review meeting has been scheduled to discuss the closing of the current project phase, and the beginning of the next phase. Which task still needs to be performed before the current project phase can be closed?

Collect lessons learned; Collecting the lessons learned as you complete project phases is a good project management practice.

As project manager for your organization, you are responsible for the successful completion of the projects that your company initiates.You have attained formal acceptance of the current project that you are managing. You are currently documenting all of the positive and negative processes used during the life of the project, and the corresponding results.Which of the following BEST describes the task you are currently completing?

Collecting lessons learned; Collecting lessons learned is one of the final tasks involved in officially closing the project.

You are the project manager for Brocadero. You are currently working on a large design project for a new type of vinyl-based, resilient floor material that involves many resources from different departments.You are currently located in the Wisconsin headquarters with the Design team. The Materials team is located in the Ohio office, and the closest manufacturing plant that has the equipment needed for this project is in Canada.Your CPI is currently 1.04; however, your SPI is only 0.80.You decide to bring the schedule back on track by bringing the key resources from the Materials team in the Ohio office to the Wisconsin office. This will allow them to work alongside the key resources on the Design team for one month. This will eliminate delivery delays from office to office during reviews and will also allow you to run parallel work packages between the two teams. What BEST describes this scenario?

Colocation

You are the project manager for Brocadero. You are currently working on a large design project for a new type of vinyl-based, resilient floor material that involves many resources from different departments. You are currently located in the Wisconsin headquarters with the Design team. The Materials team is located in the Ohio office, and the closest manufacturing plant that has the equipment needed for this project is in Canada. Your CPI is currently 1.04; however, your SPI is only 0.80. You decide to bring the schedule back on track by bringing the key resources from the Materials team in the Ohio office to the Wisconsin office. This will allow them to work alongside the key resources on the Design team for one month. This will eliminate delivery delays from office to office during reviews and will also allow you to run parallel work packages between the two teams. What BEST describes this scenario?

Colocation; This scenario best describes colocation as you decide to bring key resources from the Materials team in the Ohio office to the Wisconsin office.Colocation is established by placing many or all project team members in the same physical location. This can be temporary or permanent throughout project duration

The project manager is preparing a report for a meeting with key stakeholders about the project's progress. As part of the report, the project manager needs to determine the schedule status. How does the project manager determine the schedule status?

Compare current progress against the critical path

The project manager is preparing a report for a meeting with key stakeholders about the project's progress. As part of the report, the project manager needs to determine the schedule status. How does the project manager determine the schedule status?

Compare current progress against the critical path. Any variance on the activities on the critical path can cause the project to miss its targeted end date.

You are the project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. Which task would you be performing as part of this process?

Comparing the plan to the actual performance

You are the project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. Which task would you be performing as part of this process?

Comparing the plan to the actual performance One of the tasks performed as part of the Monitor and Control Project Work process is the comparison between the actual performance and the project management plan. This process tracks, reviews, and regulates the project to meet objectives.

You are working closely with your project sponsor to create the initiation documents required to get a construction project approved. The sponsor has provided you with a number of details that you want to organize for your project proposal. Which details would be considered to be risks to the project?

Completing the construction in the dry season will reduce the number of days lost to rain.

Adjourning

Completion stage of team development

Several stakeholders are in disagreement over the features that must be included within the new product, and what features may not be completely necessary.As the project manager for the project, you have convened a meeting to discuss some possible methods of resolving the problems. You would like the stakeholders to come up with a solution that will allow each party to come to a permanent agreement. The stakeholders come up with a solution that will involve each party giving something up. Which conflict resolution method does this BEST describe?

Compromising

You are working on a project developing a new shopping center and parking lot for an important, long-time customer. The project's scope has been defined, the design and schedule have been completed, the resources have been allocated for the various activities, and the contract has been signed.The customer has brought up an issue that was not accounted for earlier in the planning stage of the project. The customer wants to install eight additional bathroom stalls for the public to meet the expected increase in customers due to the closure of an older shopping center. The customer would like the materials bought from a supplier, outside the region, at a discounted rate. The supplier, however, will not receive the materials from the manufacturer for a month due to equipment problems at the manufacturer.As the project manager for this project, you disagree that eight stalls are required. Based on previous experience, you suggest that four extra stalls would be enough and that the addition of these four stalls would not affect the schedule. You also remind the customer that purchasing the materials from the supplier outside the region will delay the project and affect the grand opening of the shopping center. You would prefer to buy the materials from a local supplier that has the necessary materials in stock.The customer, yourself, and the project management team get together to come up with a solution. The customer is unwilling to have less than eight bathroom stalls added but is flexible in the supplier used. You reluctantly agree that the eight bathroom stalls can be added with minor changes to the scope and design, budget, and contract. However, installing eight stalls as opposed to four will affect the schedule in a way that any other unforeseen delays will cause the shopping center not to open in time. The local supplier is chosen for the materials to prevent further delays.Which conflict resolution method was used in this situation?

Compromising

You are working on a project developing a new shopping center and parking lot for an important, long-time customer. The project's scope has been defined, the design and schedule have been completed, the resources have been allocated for the various activities, and the contract has been signed. The customer has brought up an issue that was not accounted for earlier in the planning stage of the project. The customer wants to install eight additional bathroom stalls for the public to meet the expected increase in customers due to the closure of an older shopping center. The customer would like the materials bought from a supplier, outside the region, at a discounted rate. The supplier, however, will not receive the materials from the manufacturer for a month due to equipment problems at the manufacturer. As the project manager for this project, you disagree that eight stalls are required. Based on previous experience, you suggest that four extra stalls would be enough and that the addition of these four stalls would not affect the schedule. You also remind the customer that purchasing the materials from the supplier outside the region will delay the project and affect the grand opening of the shopping center. You would prefer to buy the materials from a local supplier that has the necessary materials in stock. The customer, yourself, and the project management team get together to come up with a solution. The customer is unwilling to have less than eight bathroom stalls added but is flexible in the supplier used. You reluctantly agree that the eight bathroom stalls can be added with minor changes to the scope and design, budget, and contract. However, installing eight stalls as opposed to four will affect the schedule in a way that any other unforeseen delays will cause the shopping center not to open in time. The local supplier is chosen for the materials to prevent further delays. Which conflict resolution method was used in this situation?

Compromising This solution is moderately good for relationships and provides a permanent solution.In this case, the customer was able to have the eight bathroom stalls added; however, the idea of using an outside supplier to provide the materials was given up. You were able to have a local supplier provide the materials while giving up the idea of having only four bathroom stalls installed.

PMP Conflict Resolution: Compromising

Compromising occurs when both disagreeing parties sacrifice something and agree on a solution that includes aspects of both parties' positions. T When there is a willingness to give and take

You are the project manager and you are currently managing your project team. You need to understand the role of the project as it relates to the organization and its industry, and takes internal and external environmental factors into account. What type of interpersonal skill is required to achieve this?

Conceptual

You are the project manager and you are currently managing your project team. You need to understand the role of the project as it relates to the organization and its industry, and takes internal and external environmental factors into account. What type of interpersonal skill is required to achieve this?

Conceptual Conceptual skills include the skills involved in seeing the "bigger picture." A project manager with good conceptual skills understands the role of a project in the context of the organization and its industry, and takes internal and external environmental factors into account. Good conceptual skills are necessary for planning and managing large projects, and especially for motivating or influencing stakeholder decisions.

Enterprise Environmental Factors (EEF)

Conditions, not under the immediate control of the team, that influence, constrain, or direct the project, program, or portfolio.

You are the newly appointed the project manager for an internal project. The project charter and the project management plan have been formally approved. Which action should you perform NEXT?

Conduct a kickoff meeting

You are a project manager on a project that involves the construction of a new office complex. Due to the tight schedule, the contractor agrees to have two shifts. One shift works 7:00 a.m. to 7:00 p.m. The other shift works from 7:00 p.m. to 7:00 a.m. Which activity are you currently engaged in?

Conducting procurements

Several stakeholders are in disagreement over the features that must be included within the new product, and what features may not be completely necessary. As the project manager for the project, you have convened a meeting to discuss some possible methods of resolving the problems. You would like the stakeholders to come up with a solution that will allow each party to come to a permanent agreement. The stakeholders come up with a solution that will involve each party giving something up. Which conflict resolution method does this BEST describe?

Conflict resolution of Compromising. Compromising occurs when disagreeing parties agree to give up something, and then agree to a solution including aspects of both parties' positions. This solution is moderately good for relationships and provides a permanent solution.

PMP Conflict Resolution: Confronting / Problem-solving

Confronting the conflict as a problem to be solved When you have confidence in the other party's ability toproblem solveWhen the relationship is importantWhen you need a win-win solution

Calvin, a project manager, has scheduled a meeting for his team to discuss problems that have developed over the course of the project.Lou, a team member responsible for assisting with updating the project schedule, expresses his concern about the time constraints over the next month. He is concerned there will not be enough time to attend the upcoming training seminar on how to use a new software program. This program is designed to help him with his tasks for maintaining the project schedule. Lou maintains that it is of the utmost importance to be able to attend the training.Jane, who is part of the project management team, needs Lou to be available to work on some key tasks. Jane reminds Lou and Calvin that the training seminar will be presented three months from today's date and Lou can attend it when there is more flexibility in the project schedule. Which action should Calvin take?

Consider all aspects of the situation and check with key project stakeholders

Feedback is sought out from stakeholders for evaluating their satisfaction with the project's final result. Before a final report can be created, which additional activity should be performed as part of closing the project?

Consult the risk report for open risks The risk report is a document that provides summary information about individual risks and identifies sources of overall project risk. It is checked throughout the project to ensure that open risks are properly managed. The risk report is reviewed during project closing to ensure there are no open risks when the project ends.

Feedback is sought out from stakeholders for evaluating their satisfaction with the project's final result. Before a final report can be created, which additional activity should be performed as part of closing the project?

Consult the risk report for open risks; The risk report is reviewed during project closing to ensure there are no open risks when the project ends. The risk report is a document that provides summary information about individual risks and identifies sources of overall project risk. It is checked throughout the project to ensure that open risks are properly managed.

You are the project manager for a large manufacturing organization. You are currently managing a project designed to create a new line of fishing boats.Several weeks into the project, you are informed that John, the head of marketing, is concerned that the new boats will not provide any sales advantage over the current offerings. What is the FIRST thing you should do?

Consult the stakeholder engagement plan to determine how to gain John's support for the project.

Which option describes the MAIN purpose for creating a management reserve?

Create a reserve for unidentified risks on the project that may or may not occur

While developing a new type of bearing that was meant to replace a recalled model, a minor quality issue was discovered. The bearings should have a diameter of 23 mm, with a +/-1 mm tolerance. A few bearings have been found to deviate from these limits. Which diagramming tool can be used to determine the work process's accuracy?

Control Chart

You are currently analyzing the consumption of funds compared to the work being performed. In which process are you currently involved?

Control Costs The Control Costs process deals with monitoring the project status, budget, and requesting changes as required. One of the tasks that take place within the Control Costs process is analyzing the relationship between the use of funds and the related work that is being performed

You are managing a mission critical project for your organization. A seller has been sourced to provide a high load winch system. You will be leasing a winch that is rated at 1,000 pounds. The delivery date of the hoist system was supposed to be three days ago, and you are unable to contact the seller. You are considering terminating the contract early. In which process are you working?

Control Procurements

You are managing a mission critical project for your organization. A seller has been sourced to provide a high load winch system. You will be leasing a winch that is rated at 1,000 pounds. The delivery date of the hoist system was supposed to be three days ago, and you are unable to contact the seller. You are considering terminating the contract early. In which process are you working?

Control Procurements Reasons that a contract may be terminated early include default, convenience, and for cause. In terms of the example in this scenario, it would be partially due to default and for cause.

You are managing a mission critical project for your organization. A seller has been sourced to provide a high load winch system. You will be leasing a winch that is rated at 1,000 pounds. The delivery date of the hoist system was supposed to be three days ago, and you are unable to contact the seller. You are considering terminating the contract early. In which process are you working?

Control Procurements. Determining whether a contract must be terminated early takes place as part of the Control Procurements process. Reasons that a contract may be terminated early include default, convenience, and for cause. In terms of the example in this scenario, it would be partially due to default and for cause.

A four-phase project is currently in the middle of the second phase. The project manager has determined that the number of people required to work in this phase was over-estimated. The project manager decides to release two team members from the project. Which process is being described?

Control Resources During the Control Resources process, the project manager makes sure that physical resources are available as originally planned. The benefit of this process is that the assigned resources are monitored for their utilization and released when no longer required.

You are a project manager working for the government's healthcare system. You have been tasked with overseeing the implementation of a new computer infrastructure at the local hospital. As the project manager, you deal directly with the change requests. During which specific process does the project manager prevent scope changes from overwhelming the project?

Control Scope

You are a project manager working for the government's healthcare system. You have been tasked with overseeing the implementation of new computer infrastructure at the local hospital. As the project manager, you deal directly with the change requests.During which specific process does the project manager prevent unnecessary change requests from affecting the scope?

Control Scope

You are a project manager working for the healthcare system. You have been tasked with overseeing the implementation of a new computer infrastructure at the local hospital. You are currently ensuring that all change requests are processed accordingly. In which process are you currently involved?

Control Scope

You are a project manager working for the government's healthcare system. You have been tasked with overseeing the implementation of a new computer infrastructure at the local hospital. As the project manager, you deal directly with the change requests. During which specific process does the project manager prevent scope changes from overwhelming the project?

Control Scope The Control Scope process begins as soon as the scope baseline is created. It is an ongoing process. During this process, the project manager ensures that the change requests are dealt with accordingly and ensures that they do not overwhelm the project.

You are a project manager working for the healthcare system. You have been tasked with overseeing the implementation of a new computer infrastructure at the local hospital. You are currently ensuring that all change requests are processed accordingly. In which process are you currently involved?

Control Scope The Control Scope process begins as soon as the scope baseline is created. One of the functions of this process is to ensure that all change requests are processed. It also examines the causes of scope change to ensure that they are understood so that they can be managed.

You are a project manager working for the government's healthcare system. You have been tasked with overseeing the implementation of new computer infrastructure at the local hospital. As the project manager, you deal directly with the change requests. During which specific process does the project manager prevent unnecessary change requests from affecting the scope?

Control Scope. The Control Scope process begins as soon as the scope baseline is created. It is an ongoing process. During this process, the project manager ensures that the change requests are dealt with accordingly.

The project manager has asked you to check the performance of a process that is used for making circuit boards. Specifically, he wants to know if there are any negative trends appearing. Which tool should you use?

Control chart

While developing a new type of bearing that was meant to replace a recalled model, a minor quality issue was discovered. The bearings should have a diameter of 23 mm, with a +/-1 mm tolerance. A few bearings have been found to deviate from these limits. Which diagramming tool can be used to determine the work process's accuracy?

Control chart A control chart is a tool used in the quality management processes to determine whether a process is in control or out of control. It gauges this by providing mean and control limit information. If the data points fall within the control limits, then the process is considered to be in control, otherwise it would be out of control.

The project manager has asked you to check the performance of a process that is used for making circuit boards. Specifically, he wants to know if there are any negative trends appearing. Which tool should you use?

Control chart Control charts can be used during quality assurance to check the performance of a given process. Those processes that show negative trends should be further studied to determine corrective actions that can be applied.

The project manager has asked you to check the performance of a process that is used for making circuit boards. Specifically, he wants to know if there are any negative trends appearing. Which tool should you use?

Control charts can be used during quality assurance to check the performance of a given process. Those processes that show negative trends should be further studied to determine corrective actions that can be applied.

You are managing a project designed to create an environmentally friendly concept home. You need to identify the total funds required. Which method would BEST be used to achieve this?

Cost aggregation

You are managing a project designed to create an environmentally friendly concept home. You need to identify the total funds required. Which method would BEST be used to achieve this?

Cost aggregation. This means adding together the activity cost estimates for each component in the WBS.You first aggregate the costs of activities in the work packages. From there, you aggregate work package costs to arrive at the costs of components above them in the WBS. By aggregating the cost estimates all the way up the WBS, you establish a cost estimate for the project as a whole.

You are managing a project designed to create an environmentally friendly concept home. You need to identify the total funds required. Which method would BEST be used to achieve this?

Cost aggregation; Cost aggregation means adding together the activity cost estimates for each component in the WBS.You first aggregate the costs of activities in the work packages. From there, you aggregate work package costs to arrive at the costs of components above them in the WBS. By aggregating the cost estimates all the way up the WBS, you establish a cost estimate for the project as a whole.

The project lifecycle will vary between different projects because of the deliverables and activities that occur within the different projects. However, there is a general life cycle structure that will apply to most projects. Which statement is TRUE regarding the planning of project costs?

Cost levels are at their highest as the work is carried out

The project lifecycle will vary between different projects because of the deliverables and activities that occur within the different projects. However, there is a general life cycle structure that will apply to most projects. Which statement is TRUE regarding the planning of project costs?

Cost levels are at their highest as the work is carried out It is true that cost levels are the highest as project work is carried out. Once planning is complete and project work begins, material and staff costs are typically at their highest or ramping up to their high point.

The project lifecycle will vary between different projects because of the deliverables and activities that occur within the different projects. However, there is a general life cycle structure that will apply to most projects. Which statement is TRUE regarding the planning of project costs?

Cost levels are at their highest as the work is carried out. Once planning is complete and project work begins, material and staff costs are typically at their highest or ramping up to their high point.

You are managing a large-scale project for your organization. The project has been underway for several months now. After performing some calculations, you have determined that there is an SPI of 0.74 and a CPI of 1.34. Which method would BEST bring the project back on track?

Crashing

Donna, a project manager for a multi-million dollar organization, has determined that to complete the installation of a new fitness center at a local university she is going to have to outsource the work. After reviewing the procurement documents, she notices that there is no vendor list available. Which action should she do NEXT?

Create a request for information and publish it in the local newspaper.

Donna, a project manager for a multi-million dollar organization, has determined that to complete the installation of a new fitness center at a local university she is going to have to outsource the work. After reviewing the procurement documents, she notices that there is no vendor list available. Which action should she do NEXT?

Create a request for information and publish it in the local newspaper. Since no vendor list is available that can help Donna outsource the project work, The RFI in this instance is simply a way for Donna to be able to identify vendors that are suitable for the project work by the services they provide.

Which technique is BEST used to calculate the theoretical earliest and latest possible start and finish dates for work activities in a project?

Critical path method

Grace, a project manager for a multinational corporation, has chosen the people for the project team roles identified in the human resource plan for a project developing a new accounting program. The team members are geographically dispersed across multiple continents. The communications management plan identifies the technologies to be used by the team members when communicating amongst each other. Which is the GREATEST obstacle that must be overcome to build an effective team?

Cultural differences When leading and managing a global team, cultural differences pose the greatest challenge to Grace because attitudes towards authority, rank, and position vary greatly by geographic region. These challenges may be tied to a variety of items such as differences in language, religion, gender roles, business practices, or local customs. Grace should put cultural issues on the agenda early to increase team awareness of these differences and to allow team members to express their concerns.

Which statement is true concerning decomposition? Answers A. Future deliverables should also be decomposed during the creation of the WBS. B. Decomposition involves ensuring the work at the lower levels of the WBS corresponds with the higher levels C. Decomposition subdivides lower level components into upper work breakdown structure components. D. Each deliverable may not necessarily have the same level of decomposition.

D. Each deliverable may not necessarily have the same level of decomposition.

While managing a project for your organization, it has been determined that you will need to purchase some widgets that will be used to create one of the project's products. While in the process of creating the procurement management plan, you need to identify a list of pre-approved sellers that is based on previous experience. Which source would provide the BEST information? Answers A. Teaming agreements B. Requirements documentation C. Enterprise environmental factors D. Organizational process assets

D. Organizational process assets

The cost performance of the project is becoming a major concern to the sponsor. As the project manager, you begin to monitor this risk. Which tool can be used to view whether the cost performance of the project has worsened since the beginning of the project? Answers A. Risk audit B. Reserve analysis C. Variance analysis D. Trend analysis

D. Trend analysis

Your project had ten stakeholders, but it has recently been reduced to six. How many fewer potential communication channels do you have? Answers A. 45 B. 4 C. 15 D. 30

D. 30

Your project started with seven stakeholders. An additional three have been added. Which option represents the current number of potential communication channels among the stakeholders? Answers A. 21 B. 90 C. 24 D. 45

D. 45

You are currently managing a landscaping project. Due to an unpredicted heat wave, grass seed has been ineffectual. As a contingency plan, a sod supplier has been sourced. Which action is a result of implementing a contingency plan? Answers A. Performance reports are analyzed B. A variance analysis is performed C. A risk audit is prepared D. A change request is created

D. A change request is created

The project management office for your organization uses net present value (NPV) to assess potential projects. At this time, there is only money to begin one project. Given the following results, which project should they choose?Project A is estimated to take two years with an NPV of -$30,000Project B is estimated to take one year with an NPV of -$10,000Project C is estimated to take one year with an NPV of $10,000Project D is estimated to take six years with an NPV of $50,000 Answers A. A project estimated to take two years with an NPV of -$30,000 B. A project estimated to take one year with an NPV of -$10,000 C. A project estimated to take one year with an NPV of $10,000 D. A project estimated to take six years with an NPV of $50,000

D. A project estimated to take six years with an NPV of $50,000

You are managing a mission-critical project for your organization. A seller has been sourced to provide a high load winch system. You will be leasing a winch that is rated at 1,000 pounds. You are reviewing the invoices after the seller contacted you about a missing check. The seller was quite unhappy with the mistake. Which item can be used to help identify the mistake? Answers A. Claims administration B. Communications management plan C. Inspections and audits D. Accounts payable system

D. Accounts payable system

During a project, you notice that a particular process is under performing. To address this issue, you and the members from the quality audit team complete a process improvement plan. The plan identifies what the existing process actually does and what the results should be. What should they do NEXT? Answers A. Inspect the current process B. Document the steps in the new process C. Gain consensus with the team members on the best solution D. Analyze the problems with the process to be improved

D. Analyze the problems with the process to be improved

You are managing a mission critical project for your organization. A seller was sourced to provide a high load winch system. You leased a winch that is rated at 1,000 pounds for the project. You are satisfied with the work and product that the seller has provided and would like to use their services in the future. How might this information be documented? Answers A. Within the procurement documentation B. Within the communications management plan C. As a project management plan update D. As part of the organizational process asset updates

D. As part of the organizational process asset updates

You have performed a feasibility study to validate if a potential project will address a business need of your organization. The result was positive, so you have begun identifying key stakeholders, determining key events, and the overall risk to the project. You are also identifying factors that may limit the actions of the project team. Where would limiting factors primarily be documented? Answers A. Project charter B. Risk register C. Prompt list D. Assumption log

D. Assumption log The PMBOK Guide Sixth Edition has added a new output to the Develop Project Charter process called the assumption log. The assumption log is used to document assumptions and those factors that limit the actions of the project team, which are known as constraints.

The project that you are currently managing is nearing completion, and you have scheduled an assessment meeting with one of the programmers working on the project. A meeting is scheduled tomorrow afternoon in your office to discuss their work contributions throughout the project. You attained formal acceptance from the customer on the deliverables earlier in the week. Which option BEST describes the closing activity in which you are engaged? Answers A. Releasing project resources B. Documenting lessons learned C. Archiving historical information D. Attaining stakeholder feedback

D. Attaining stakeholder feedback

You must provide management with a project schedule that displays the project as a summary of the work packages only. The schedule also needs to display the progress for each work package. Which is the BEST method to use to provide this information? Answers A. Tabular form B. Network diagram C. Milestone chart D. Bar chart

D. Bar chart

You are the project manager for an automotive manufacturing company. You need to confirm that the project you are undertaking aligns with the organization's business strategy. What is BEST used to accomplish this? Answers A. Design of experiments B. Requirements documentation C. Stakeholder analysis D. Benefit analysis

D. Benefit analysis A benefit analysis would be included as part of the business case, which would be used to create the project charter. It is used during project selection method to justify the project. It also confirms that the project aligns with the organization's business strategy and that it is expected to add value to the business.

You are managing a project designed to create a new database system that will be used by the Sales department in your organization.Jane, the head of the Sales department, has informed you that she has not been receiving weekly progress updates as requested. You review the stakeholder communication requirements and have confirmed that Jane was in fact supposed to receive weekly progress reports from Joe. You contact Joe and request that he sends a progress report to Jane immediately and you ensure he is aware of her future communication requirements. What should you do NEXT? Answers A. Consult the issue log to gain a better understanding of why Jane did not receive the progress report. B. Refer to the stakeholder register to obtain Jane's contact information. C. Request that the communications management plan is updated with Jane's communications requirements. D. Capture and analyze information related to the issue to prevent future occurrences.

D. Capture and analyze information related to the issue to prevent future occurrences.

The project manager is preparing a report for a meeting with key stakeholders about the project's progress. As part of the report, the project manager needs to determine the schedule status. How does the project manager determine the schedule status? Answers A. Review the assumption log B. Fast tracking the project schedule to determine the remaining work C.Review the schedule baseline for information on the schedule's status D. Compare current progress against the critical path

D. Compare current progress against the critical path

You are the project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. Which task would you be performing as part of this process? Answers A. Manage the project's sellers and suppliers B. Complete activities required for the project C. Produce the project deliverables D. Comparing the plan to the actual performance

D. Comparing the plan to the actual performance

You are working closely with your project sponsor to create the initiation documents required to get a construction project approved. The sponsor has provided you with a number of details that you want to organize for your project proposal. Which details would be considered to be risks to the project? Answers A. The construction must meet the requirements set by the local bylaws. B. Funds to pay for contactors will be released in a timely manner. C. The customer has requested that the project be completed by the end of the year. D. Completing the construction in the dry season will reduce the number of days lost to rain.

D. Completing the construction in the dry season will reduce the number of days lost to rain. One of the things that you need to consider when identifying risks to your project is that not all risks have a negative result. In this case, there is a positive risk of scheduling the project to be completed during the dry season. By reducing the number of days lost to rain, you have a more stable schedule and you may even finish early.

Donna, a project manager for a multi-million dollar organization, has determined that to complete the installation of a new fitness center at a local university she is going to have to outsource the work. After reviewing the procurement documents, she notices that there is no vendor list available. Which action should she do NEXT? Answers A. Book a conference center and hold a bidder conference. B. Submit a request for proposal. C. Obtain expert judgment for the current situation. D. Create a request for information and publish it in the local newspaper.

D. Create a request for information and publish it in the local newspaper.

Grace, a project manager for a multinational corporation, has chosen the people for the project team roles identified in the human resource plan for a project developing a new accounting program. The team members are geographically dispersed across multiple continents. The communications management plan identifies the technologies to be used by the team members when communicating amongst each other. Which is the GREATEST obstacle that must be overcome to build an effective team? Answers A. Local human resource policies B. Disparate tools and technologies C. Different time zones D. Cultural differences

D. Cultural differences

Question 14 of 26 You have decided to sponsor an internal project for your organization whose goal is to provide greater flexibility when responding to service requests. The objective of the project is to create a new online application form that must be up and running by the end of the year. After the project charter has been created, which action should be performed next? Answers A. Create a business case B. Gather processes, procedures, and historical data C. Select a project manager D. Determine roles and responsibilities of the team

D. Determine roles and responsibilities of the team The creation of the resource management plan is another process that occurs during the early life cycle of the project and will generally continue to occur throughout the life of the project. This process charts the course for the other resource processes and determines the roles and responsibilities of the team. This action generally will be performed after the project charter has been created and after some work has been done to the scope and the schedule.

Your team members are working on their tasks to assemble various products. A key supplier informs you that the shipment of parts you need will be delayed for two weeks. You check the risk register and no response plan for this situation has been documented. What should you do FIRST? Answers A. Switch to vendors that have the parts you need. B. Contact the customer to apprise them of the situation. C. Get together with the project sponsor and ask for advice. D. Evaluate the impact and brainstorm options with team members.

D. Evaluate the impact and brainstorm options with team members.

Bonnie has been leading project team members on a project for several months. One of her team members tells her that one of the work packages requires ten additional widgets. She wants to ensure that the work package will be completed within the scheduled time period. What should she do FIRST? Answers A. Document a course of action for executing the project work and implement the solution once approved. B. Discuss the situation with the sponsor and request additional resources. C. Consult with senior management on the matter and get their input. D. Evaluate the impact of the change.

D. Evaluate the impact of the change.

As the project manager, you need to understand how the processes relate to one another and that the output from one typically becomes the input to another. Which process group corresponds to the "do" component from the plan-do-check-act cycle? Answers A. Planning B. Initiating C. Monitoring and Controlling D. Executing

D. Executing

You are defining relationship types as part of creating a project schedule network diagram. Statistically, which is the MOST commonly used relationship type? Answers A. Start to start B. Finish to finish C. Start to finish D. Finish to start

D. Finish to start

You have identified an issue with one of the processes being used to create the widgets that are required for one of the project deliverables. This is resulting in the widgets being produced with defective parts. What should you use to identify the cause of the issue, and the effect it may have on the project? Answers A. Scatter diagram B. SWOT analysis C. Kaizen D. Ishikawa diagram

D. Ishikawa diagram

You are a project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. A working beta of the game is supposed to be available in the next two weeks to demo at an investor's conference.However, it is behind schedule due to problems that occurred when adding bonus content. Which option is the BEST course of action? Answers A. Continue as scheduled and demo the product that is available B. Initiate a change request to have extra resources removed from the project C. Obtain the latest performance reports to verify the status of development D. Issue a change request to minimize the scope for the release

D. Issue a change request to minimize the scope for the release

You have been selected as the project manager for a new project that is being performed for your organization. The initiator of the project has signed off on the project initiation documentation. How does this documentation benefit you? Answers A. It provides you with a list of the key stakeholders on the project and their level of influence. B. It includes detailed project requirements that will aid you in the creation of the work breakdown structure. C. It associates the project to the strategic plans of your organization and its operations. D. It provides you with the power to allocate funds and assign corporate resources.

D. It provides you with the power to allocate funds and assign corporate resources. One of the main benefits of having proper project initiation documentation such as an approved project charter is that it names the project manager and their authority on the project. This provides you with the power to spend money and assign corporate resources to project activities.Typically, in most corporate structures, resources report to their functional manager and not to the project manager. Without this official approval, it may be difficult for a project manager to obtain the necessary resources and funds.

You are managing the activities of your project team when the customer unexpectedly asks you to provide information about a competitor's product. You recently helped develop this product and it is related to the scope of the current project. You respectfully explain to the customer that the information is confidential and that you cannot provide the requested information. However, you do discuss the scope of the current project. What are you currently engaged in with the customer? Answers A. Breaking PMI's Code of Ethics and Professional Conduct B. An illegal activity C. Determining communication channels D. Managing communications

D. Managing communications

You are currently executing the activities for a project to produce an effective and safe drug that can be sold to pharmacies around the world.One of the ingredients in the drug is only manufactured by a few suppliers, two of which are reputable and one that is known for quality control issues. The supplier with the quality control issues sells the ingredient at a cost of 50% less than the two reputable suppliers.The customer wants you to change suppliers to purchase the ingredient from the supplier that sells the ingredient at a cheaper price point, as costs for the ingredients from your current supplier have increased. You explain the risks that are known with this supplier and the benefits of buying the ingredient from one of the other suppliers. You remind the customer that one of the major goals for the project is to produce an effective and safe drug. You address their cost concerns and help resolve the issue. Which activity BEST describes what you are you currently engaged in? Answers A. Making relevant information available to the customer B. Ensuring the ingredient meets the specifications C. Controlling costs to meet the project's goals D. Managing the customer's expectations

D. Managing the customer's expectations

You are a project manager for a large manufacturing company. An internal project has been formally approved and you are in the process of identifying key stakeholders. Where would be the BEST place to start? Answers A. Procurement documentation B. Business case C. Procurement statement of work D. Project charter

D. Project charter Show explanation Show answer The project charter is the document that formally authorizes the project. It is a high-level document that does not provide many details, but can provide information concerning internal and external people that are interested, involved, or impacted by project success. This may include stakeholders such as project sponsors, customers, team members, internal departments, and external individuals or groups.

You are the lead project manager at a large organization. As such, it is your responsibility to ensure that all project objectives have been met, and that the project is successful by having the deliverables accepted by the customer. When evaluating the completion of a project, against which document is project completion measured? Answers A. Final project report B. Work performance information C. Performance reviews D. Project management plan

D. Project management plan

You are discussing the various types of project stakeholders with one of the junior project managers in your organization. You are in the process of identifying the responsibilities of the different levels of management associated with projects. Which distinguishing factors can you tell them are inherent to a portfolio manager? Answers A. Provides governance for a group of projects, leads the project selection process, identifies a project's return on investment B. Provides the finances required by the project, leads the project until it is formally authorized, identifies risks related to undertaking the project C. Provides the finances required by the project, communicates with all stakeholders, leads the project selection process D. Provides governance for a group of projects, provides advice to project managers on individual projects, leads the project selection process

D. Provides governance for a group of projects, provides advice to project managers on individual projects, leads the project selection process

You are performing a preliminary analysis of the identified risks in the risk register, which entails prioritizing the risks based on the probability of occurrence and impact to the project. Which process are you currently performing? Answers A. Quantitative analysis B. Reserve analysis C. Assumptions and constraint analysis D. Qualitative analysis

D. Qualitative analysis

Which statement is true concerning quality audits? Answers A. Quality audits should be performed using statistical sampling. B. Quality audits should be performed during the executing and closing phases of a project. C. Quality audits involve monitoring specific results from a project and determining if they meet acceptable standards. D. Quality audits are structured reviews that examine whether an organization's policies and procedures are being applied correctly.

D. Quality audits are structured reviews that examine whether an organization's policies and procedures are being applied correctly.

You are at a critical stage in your project. You have just been informed that the parts you require are no longer available from the supplier, with whom you have signed a contract to supply those parts. What should you do FIRST? Answers A. Schedule a team meeting to determine a solution B. Begin closing the project C. Update the issue log D. Refer to the risk register to determine the appropriate risk response

D. Refer to the risk register to determine the appropriate risk response

Lewis is a project team member taking part in team building exercises with the project manager and other team members. Lewis is shy and typically keeps to himself unless prompted for his input. Lewis is struggling with the current communication activity. Lewis wishes that he could be more like Becky. Becky is very well liked and highly regarded by everyone else. While she is not part of the project management team, she is seen by others as a role model since she is able to get others to see her way on many issues. Which type of power does Becky possess? Answers A. Coercive power B. Expert power C. Reward power D. Referent power

D. Referent power

You are currently working at determining the budget that will be needed for a project you are managing. You need to identify an appropriate allowance for unplanned changes resulting from risks that may be required on the project. Which technique is MOST likely to assist you in achieving your goal? Answers A. Quantitative analysis B. Conceptual estimating C. Parametric estimating D. Reserve analysis

D. Reserve analysis

You are managing a project that is designed to create a new ordering system that will be used by the sales department in your organization. You are preparing a performance report to send out to the stakeholders. You need to identify the stakeholders to whom the report will be sent and the required method of delivering the report. What should you do NEXT? Answers A. Review the requirements traceability matrix. B. Review the stakeholder register. C. Review the resource management plan. D. Review the communication management plan.

D. Review the communication management plan

Your organization is having a problem keeping up with the current supply demands of their customers. To help increase manufacturing capacity, your organization has approved a project whose goal is to create a more efficient order fulfillment process. The original project manager has been moved to another project, and you have inherited the project. Which action should you take FIRST? Answers A. Hold a brainstorming session to identify possible solutions for the goal of the project B. Identify constraints on the project C. Begin creating the work breakdown structure (WBS) D. Review the current project definition elements

D. Review the current project definition elements When you are inheriting a project whose proposal has already gone through the initiation processes and has been accepted, it is tempting to go right into planning. However, the first thing that you should do is to confirm that the elements of the project definition, which will become part of the project plan, are valid. The project definition that you have inherited may not be complete or it may be hard to understand. You need to take some time to review these elements to ensure that there are no gaps and that proper detail has been used. This will help prevent issues in the future.

You are creating the activity list for a project. You have determined that many of the activities are lacking information. Which technique can be used to save time on large projects by breaking down the WBS in stages? Answers A.Precedence diagramming method B. Decomposition C. Critical path method D. Rolling-wave planning

D. Rolling-wave planning

You have been contracted to an organic honey startup company to design a process for efficient honey gathering. Trying to monitor the schedule is a daunting task, as there are so many variables to consider related to bee honey production. Which of the following would be determined as part of monitoring the project schedule? Answers A. VAC B. BCWS C. BCWP D. SPI

D. SPI

You are currently engaged in identifying project risks. You begin by brainstorming an organization's strengths and weaknesses. You need to further analyze these factors to identify opportunities and threats. What should you use to perform this action? Answers A. Root cause identification B. Qualitative risk analysis C. Risk register D. SWOT analysis

D. SWOT analysis

The project charter has been completed on your current project and you are currently working on identifying all potential stakeholders. Company policy states that the classification method to be used needs to organize stakeholders based on their power, urgency, and legitimacy. Which classification method should you use? Answers A. Power/interest grid B. Impact/influence grid C. Power/influence grid D. Salience model

D. Salience model The salience model is a classification model that organizes different categories of stakeholders based on the following: their ability to impose their will (power) their need for immediate attention (urgency) their involvement is suitable (legitimacy)

While creating the schedule for a project you are managing, you realize the targeted project end date will be exceeded by several days. You have some project resources that are not being fully used. Also, after reviewing the current schedule, you identify some activities that can be performed in parallel. Which method is BEST used to align the scheduled end date with the original targeted project end date? Answers A. Apply lags B. Apply leads C. Resource leveling D. Schedule compression

D. Schedule compression

You have been named the project manager very early in the project lifecycle and have been asked to take over the creation of the project charter. Which activity would you perform? Answers A. Calculate the projects EV B. Perform a ROM estimate C. Create a multi-criteria decision analysis D. Sign off on the project charter

D. Sign off on the Perform a ROM estimate

You have recently initiated a project that is designed to create a new process that will be used by the manufacturing department in your organization. You need to provide the project team with information about how to engage the users in the manufacturing department to ensure that their needs are met. Which management plan is the BEST place to enter this information? Answers A. Communications management plan B. Requirements management plan C. Resource management plan D. Stakeholder engagement plan

D. Stakeholder engagement plan

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. You are currently having a status meeting with your team to discuss the project's progress. Which outcome is the MOST desirable from holding frequent status meetings? Answers A. A list of additional project risks B. Analysis of technical performance C. Earned value analysis D. The ability to recognize opportunities

D. The ability to recognize opportunities

The project manager for the current project has received the pressure and temperature data for a process used to create one of the deliverables. He provides them to you. He also provides you with an approach to use for checking the quality requirements of the process and the status of the project. Before you can begin checking the quality of the process, what other piece of information do you require? Answers A. The risk register identifying the risk response strategy to be used if a quality check fails B. The issue log identifying obstacles that can impede the quality study C. The preferred communication methods for project stakeholders D. The data standards for the given process

D. The data standards for the given process

You have just gained formal approval to initiate a project designed to create a new prototype of an environmentally friendly public transportation system. You need to ensure the stakeholders have a common understanding about the key project deliverables and their roles and responsibilities. Which of the following is the BEST source of this information? Answers A. The communications management plan B. The requirements documentation C. The project management plan D. The project charter

D. The project charter The project charter is a document that defines the high-level requirements, assumptions, and constraints that were identified during the initiating phase of the project. Key deliverables, milestones and roles and responsibilities are also documented in the project charter. The project charter is used to gain formal authorization to initiate the project.It is important to inform project stakeholders when the project charter has been formally approved. This allows them to gain a common understanding of key milestones and project deliverables. The stakeholders can also review their roles and responsibilities related to the project.

You have been assigned as the project manager for a project by a close friend who is a member of your organization's project management office (PMO). You have been asked to help complete the development of the project charter. Which of the following would provide the MOST influence in this development? Answers A. Advice is being offered on technical details of the project by your friend in the PMO. B. Documentation that contains lessons learned from a similar project that occurred four years ago is available. C. The internal rate of return (IRR) for the project is calculated to be 25%. D. The project is being developed in a functional organization.

D. The project is being developed in a functional organization. The structure of your organization is considered an enterprise environmental factor. The structure directly influences the development of your project charter, as it affects how the project will be planned and managed. In the case of a functional organizational structure, the project manager has little authority. Project resources and the budget are controlled by the functional managers.

You are creating the WBS for a project. Which indicator BEST shows that you have decomposed a work package to an appropriate level? Answers A. The cost can be estimated based on the activities that make up the work package. B. The work can be completed within four hours. C. The results of related work packages can be measured and verified to be within specification. D. The work can be completed within a reporting period.

D. The work can be completed within a reporting period.

You are responsible for chartering a project for your organization and you want to assign a project manager to help define the high-level scope and perform other initiation activities. Which skill or knowledge would be LEAST desirable for a project manager at this point in the project? Answers A. Data gathering techniques B. Facilitation C. Oral and written communication techniques D. Time management

D. Time management While time management is an excellent skill for any project manager, its value is more desirable when executing the project. This would be one of the least desirable skills during initiation.

Your organization has decided on an Agile approach for an upcoming software development project. They have decided that an eXtreme Programming (XP) method will be used for the development. Which of the following would be a primary practice used during planning for this method? Answers A. Sprint planning B. Feedback loops C. Plan by feature D. User stories

D. User stories

At particular points in the project, the project manager must ensure that actual schedule performance is meeting what was initially planned. This includes verifying if the buffer time that has been incorporated into the project schedule is meeting planned values. Which tool or technique can be used to determine the difference between the current float and what was initially planned? Answers A. Resource leveling B. What-if analysis C. Schedule compression D. Variance analysis

D. Variance analysis

You are the project manager for your company. You have already attained formal acceptance and are completing the final process required to officially close the project. You are currently collecting and documenting the lessons learned. Which of the following is included in the lessons learned documentation? Answers A. Business case B. Project management plan C. Assumptions log D. Vendor-specific information

D. Vendor-specific information

You are the project manager for your organization. The deliverables for the project you are currently working on have been formally accepted by the customer. Often, one of the duties of the project manager is to assist the customer with the inspection process of the deliverable before the project can be closed. Which of the following verification methods would be considered a form of assistance during this process? Answers A. Verifying the risk assessment criteria used B. Duplicating the quality metrics used C. Verifying project team member satisfaction with the deliverable D. Verifying the scope of the project against the deliverables

D. Verifying the scope of the project against the deliverables

You are in the process of creating the scope baseline for a project you are managing. What should you include in the scope baseline? Answers A. Accepted deliverables B. Scope management plan C. Schedule management plan D. WBS dictionary

D. WBS dictionary

Gloria is a project manager for a multinational corporation. She has chosen the people for the project team roles that are identified in the human resource management plan for a project developing a new accounting program. The team members are geographically dispersed across multiple continents. The communications management plan identifies the technologies to be used by the team members when communicating amongst each other. Which factor listed is the LEAST challenging with respect to building an effective team? A. Disparate tools and technologies B. Different time zones C. Cultural differences D. Working from home

D. Working from home

Helps workers and project managers identify changes in external environment

Define STEEPLE analysis

Provides a method for identifying internal strengths and weaknesses, external factors that pinpoint opportunities, and possible threats

Define SWOT analysis

For communication to be effective, certain actions must be taken by both the sender and receiver. Which actions must be performed by the receiver for communication to be successful?

Decoding, understanding

For communication to be effective, certain actions must be taken by both the sender and receiver. Which actions must be performed by the receiver for communication to be successful?

Decoding, understanding; The receiver of a message must decode the information and acknowledge they understand it for communication to be successful. once a message has been encoded by the sender and transmitted to the receiver, the receiver must decode the message by converting it into a form that they can interpret.

Identifies factors affecting the business within its industry and market

Define Porter's Five Forces

As a project manager for your organization, you have been asked to help develop a proposal for a potential project. The project goal, objectives, and the project strategy have already been documented. Which action should you take NEXT?

Define broad requirements

As a project manager for your organization, you have been asked to help develop a proposal for a potential project. The project goal, objectives, and the project strategy have already been documented. Which action should you take NEXT?

Define broad requirements Once you have information on the goal, objectives, and the strategy of the project, you can begin gathering requirements.At this stage of the project, you will want to define broad requirements because the project has not been officially approved yet. You would not want to waste a lot of time and money gathering detailed requirements and then have your proposal rejected. You would only want to provide enough detail to develop the scope of the project.

Which of the following is a characteristic of the WBS? Work Breakdown Structure

Defines and organizes the total scope of the project. The Create WBS process subdivides project deliverables and the overall project work into smaller and more manageable components. The WBS represents the total scope of the project. Decomposing the WBS helps you further refine the project scope to the point where you have individual work packages.

Propinquity

Degree to which a risk is perceived to matter by one or more stakeholder. Where a risk is perceived as very significant, this is high.

Lag

Delaying the start of an activity after the finish of the preceding activity

You need to establish a list of risks that are associated with a project that you are managing. You have assembled a group of experts that will use a questionnaire to help generate ideas for identifying important project risks. The experts will work anonymously. Which of the following are you currently engaged in using?

Delphi technique The Delphi technique uses experts who participate anonymously via a questionnaire to help identify important project risks. The process usually goes through several rounds of responses, summarization, and recirculation for further comments. The end goal of the Delphi technique is to reach a consensus among the experts.

Functional Organization

Departmentalization around specialized activities such as production, marketing, and human resources.

Sequence of maturity levels

Dependence > Independence > Interdependence

Context Diagram

Depicts product scope by showing a business system and how people and other systems interact with it.

Vendor or business partner Provides products or services that meet contractual requirements Project Team Produce high-quality work on schedule Project Sponsor Provide project resources and remove road blocks Customer or user Provide input into the features and uses of the end product Project managers Create project plans and report and liaise with all stakeholders

Describe each stakeholder. Vendor or business partner Project Team Project Sponsor Customer or user Project managers

You and the project team are identifying the quality specifications for the project. Which statistical method should be used to determine the relationship between factors affecting a process and the end results of that process?

Design of experiments

You have been assigned to replace a project manager at the beginning of project execution. You are in the process of reviewing the activities completed by the previous project manager. You determine he has completed the schedule and budget. You also determine that the quality specifications were documented, and the communications management plan has been outlined. Based on what the project manager has completed during planning, what should you do NEXT?

Determine if project risks have been identified. After determining that the communications management plan has been outlined, you need to check to see if project risks have been identified and then analyzed.

You have decided to sponsor an internal project for your organization whose goal is to provide greater flexibility when responding to service requests. The objective of the project is to create a new online application form that must be up and running by the end of the year. After the project charter has been created, which action should be performed next?

Determine roles and responsibilities of the team The creation of the resource management plan is another process that occurs during the early life cycle of the project and will generally continue to occur throughout the life of the project. This process charts the course for the other resource processes and determines the roles and responsibilities of the team. This action generally will be performed after the project charter has been created and after some work has been done to the scope and the schedule.

You have decided to sponsor an internal project for your organization whose goal is to provide greater flexibility when responding to service requests. The objective of the project is to create a new online application form that must be up and running by the end of the year. After the project charter has been created, which action should be performed next?

Determine roles and responsibilities of the team. The creation of the resource management plan is another process that occurs during the early life cycle of the project and will generally continue to occur throughout the life of the project. This process charts the course for the other resource processes and determines the roles and responsibilities of the team. This action generally will be performed after the project charter has been created and after some work has been done to the scope and the schedule.

You are in the process of analyzing stakeholder requirements to document project scope, milestones, and deliverables for your project charter. Which activity should you perform?

Determine what requirements and deliverables are not part of the project

You are in the process of analyzing stakeholder requirements to document project scope, milestones, and deliverables for your project charter. Which activity should you perform?

Determine what requirements and deliverables are not part of the project. Determining what is not part of your project is just as important as defining what is.So when defining scope through high-level requirements and key deliverables, it is important to document any boundaries or requirements that are outside the scope of the project. This helps to reduce ambiguity and provides a clearer picture of what the project is trying to accomplish.

Criticality analysis

Determines which elements of the risk model have the greatest effect on the project critical path.

You are putting the project management plan together for a large project that you are managing for your organization. Which activities will you need to focus on while creating the project management plan?

Determining resources and skill levels, defining configuration management levels, and developing technical and management details. Expert judgment is the technique you use to assess each input of the Develop Project Management Plan process.

You are putting the project management plan together for a large project that you are managing for your organization. Which activities will you need to focus on while creating the project management plan?

Determining resources and skill levels, defining configuration management levels, and developing technical and management details. You use expert judgment to accomplish the following: -tailor processes -develop technical and management details -determine resources and skill levels -define configuration management levels -specify documents subject to change control procedures -prioritize the work to ensure proper timing and resource allocation

C) The project charter is a key input to the develop project management plan process

Develop project charter and develop project management plan are the first two processes in project integration management. How are these processes linked? A) The project management plan is used to create the project charter B) The project's SOW is updated during the develop project management plan process C) The project charter is a key input to the develop project management plan process D) The process and baselines detailed in the project charter form the basis of the plans created during the develop project management plan process.

You are the project manager at Diallonic. One of the projects that you are currently managing is near its end. You are in the process of documenting information related to the strengths and successes of the project, as well as creating a listing of recommendations made by the project's team members. In addition, you are detailing how successful the project was by identifying the project objectives that have been met.What are you in the process of doing?

Developing the final project report

One of the roles as a project manager is the implementation of process improvement activities that have been approved. During which process would you perform these activities?

Direct and Manage Project Work

One of the roles as a project manager is the implementation of process improvement activities that have been approved. During which process would you perform these activities?

Direct and Manage Project Work. Requests for process improvements are submitted as change requests to the Perform Integrated Change Control process. Once requests are approved, they are input into the Direct and Manage Project Work process. The approved change requests are then scheduled to be implemented by the project team.

You are the project manager of a project that is currently in its initial stages. After a change request has been approved, which process is used to collect project work performance data?

Direct and Manage Project Work; The work performance data generated relates to a project's costs, schedule, and status of deliverables. The Direct and Manage Project Work would be used to ensure the approved changes have been implemented correctly and is used to monitor and control progress.

Mike, a project manager, is working on a construction project. He is in the process of conducting procurements for heavy machinery and steel that is needed for the project. He recognizes his friend Audrey as one of the sellers on the sellers list.After reviewing all the proposals from the various sellers and reviewing the bids, Mike would like to award the contract to Audrey's company. Her company has the reputation of having the most experience and the best product quality. In addition, her bid was the lowest received.However, he is not sure if he should, because Audrey is a friend and awarding the contract to her company could be perceived as a conflict of interest. Which action should he take?

Discuss the situation with the stakeholders before awarding the contract.

Mike, a project manager, is working on a construction project. He is in the process of conducting procurements for heavy machinery and steel that is needed for the project. He recognizes his friend Audrey as one of the sellers on the sellers list. After reviewing all the proposals from the various sellers and reviewing the bids, Mike would like to award the contract to Audrey's company. Her company has the reputation of having the most experience and the best product quality. In addition, her bid was the lowest received. However, he is not sure if he should, because Audrey is a friend and awarding the contract to her company could be perceived as a conflict of interest. Which action should he take?

Discuss the situation with the stakeholders before awarding the contract. Practitioners proactively disclose potential conflict of interest situations to the project stakeholders. With this in mind, Mike should first discuss the situation with the stakeholders. Before awarding the contract to Audrey's company, Mike will also need to develop a mitigation plan that identifies how the potential conflict will be handled, and get permission from the project stakeholders.

As a project manager, you have completed planning for the project and are two months into project execution. You have scheduled a project team meeting with four items on the agenda. Which item should have the highest priority?

Discussing risks not considered before and review risk response strategies

As a project manager, you have completed planning for the project and are two months into project execution. You have scheduled a project team meeting with four items on the agenda. Which item should have the highest priority?

Discussing risks not considered before and review risk response strategies How you plan for and manage risk is of the utmost importance when it comes to a project being successful or not. When setting up project team meetings, discussing new risks and reviewing risk response strategies for their continued relevancy should be given the highest priority.

You are the manager of a project that is building a new interactive children's toy. After some problems with competitor's products, the government mandated new quality laws. This means that your product will need to adhere to these new quality standards. During which specific process does the project manager assess the impact a change has on the project?

During the Perform Integrated Change Control process, the project manager determines how a change will impact the project. All change requests that are processed from the various monitoring and controlling processes are eventually evaluated as part of this process.

As the project manager for a large organization, you understand the importance of ensuring that all of the proper processes are followed when closing a project. You have already released and reassigned your existing project team to tasks on another project, and have received formal acceptance on the current project. You have a few things to complete at this point, but you want to make sure that you perform one specific task last. Which task should be completed last?

Document customer feedback

Benefits Management Plan

Document that describes how and when benefits of project will be delivered - and mechanisms that will ensure those benefits. Should include target benefits, strategic alignment, timeframe for realizing benefits, benefits owner, metrics, assumptions, risks.

A project team member notifies the project manager of an issue. A file for a 500-page training manual that he is working on using Microsoft Word contains numerous spelling and grammar issues. These issues were left from the previous author who wrote the majority of the manual. The project team member indicates that they have the time to make the corrections to the manual. What should the project manager do NEXT?

Document the defect and recommend a solution. Since the spelling and grammar issues are identified as the team member is working on the training manual, the project manager can request changes be made in the form of a defect repair. With a defect repair, you need to document the defect, the spelling and grammar issues in this case, and recommend a solution to correct them. The solution may be to have the project team member make the changes with the assistance of Microsoft Word.

A project team member notifies the project manager of an issue. A file for a 500-page training manual that he is working on using Microsoft Word contains numerous spelling and grammar issues. These issues were left from the previous author who wrote the majority of the manual. The project team member indicates that they have the time to make the corrections to the manual. What should the project manager do NEXT?

Document the defect and recommend a solution. Since the spelling and grammar issues are identified as the team member is working on the training manual, the project manager can request changes be made in the form of a defect repair.With a defect repair, you need to document the defect, the spelling and grammar issues in this case, and recommend a solution to correct them. The solution may be to have the project team member make the changes with the assistance of Microsoft Word.

You are managing the construction of a state-of-the-art hospital. As with any project, this one has had its share of problems. The customer would like to add a new wing to the hospital and designate it solely for the use of diagnostic medicine. Which action should occur if the change request is rejected?

Documentation explaining the reasoning is returned to the requestor.

Early Finish Date (EF)

ES + D - 1

Cost Variance (CV)

EV - AC Negative is over budget; positive is under budget

Schedule Variance (SV)

EV - PV Negative is behind schedule; positive is ahead of schedule

Which statement is true concerning decomposition?

Each deliverable may not necessarily have the same level of decomposition.

Risk Avoidance

Eliminate the threat or protect the project team from its impact. Appropriate for high-priority threats with high probability of occurrence and large negative impact.

PMP Conflict Resolution: Smoothing

Emphasize areas of agreement To reach an overarching goalTo maintain harmony

You are the sole project manager for a small company, which means that you often manage several projects simultaneously. One of the projects that you are managing is nearing completion.After meeting with the customer and project sponsor to attain formal acceptance of the project deliverables, you can officially begin to close the project.You have completed several processes required for closing the project, including gathering lessons learned, updating and filing project documents, and releasing several staff members who will be assigned to tasks on other projects.Now that the company has received formal signoff and payment for the successful project, which of the following would be the most appropriate NEXT step to take as the project manager?

Ensure that project expense accounts are closed at the end of the project.

You are the sole project manager for a small company, which means that you often manage several projects simultaneously. One of the projects that you are managing is nearing completion. After meeting with the customer and project sponsor to attain formal acceptance of the project deliverables, you can officially begin to close the project. You have completed several processes required for closing the project, including gathering lessons learned, updating and filing project documents, and releasing several staff members who will be assigned to tasks on other projects. Now that the company has received formal signoff and payment for the successful project, which of the following would be the most appropriate NEXT step to take as the project manager?

Ensure that project expense accounts are closed at the end of the project. You should avoid rushing through the closing processes, or you may overlook important details. It is important to ensure that project expense accounts are closed at the end of a project, because it ensures that no more spending is charged against a closed project.

You are managing a landscaping project for the city. Its purpose is to decorate the park to commemorate the city's 200th anniversary. You are currently involved in the Monitor Risks process to address a problem that resulted with the floral provider.Besides monitoring and controlling risk, which option is a secondary purpose of this process?

Ensures that project assumptions are still valid

You are managing a landscaping project for the city. Its purpose is to decorate the park to commemorate the city's 200th anniversary. You are currently involved in the Monitor Risks process to address a problem that resulted with the floral provider. Besides monitoring and controlling risk, which option is a secondary purpose of this process?

Ensures that project assumptions are still valid The Monitor Risks process ensures that risks are monitored and controlled appropriately; it also ensures that the original project assumptions are still correct. This process assesses identified risks to see if they are still relevant, it checks to make sure risk management policies are being followed, and that the contingency plan is in line with the current assessments.

You are managing a landscaping project for the city. Its purpose is to decorate the park to commemorate the city's 200th anniversary. You are currently involved in the Monitor Risks process to address a problem that resulted with the floral provider. Besides monitoring and controlling risk, which option is a secondary purpose of this process?

Ensures that project assumptions are still valid. This process assesses identified risks to see if they are still relevant, it checks to make sure risk management policies are being followed, and that the contingency plan is in line with the current assessments.

Enterprise environmental factors are internal and external factors - such as organizational and marketplace conditions- that contribute to the circumstances in which a project runs. These factors often place limitations on a project processes.

Enterprise Environmental factors.

You are looking over the high-level risks for a potential project. One of the risks is the potential impact that significant changes to inflation rates would have on the return on investment of the project. Which source would BEST identify this risk?

Enterprise environmental factors

You are looking over the high-level risks for a potential project. One of the risks is the potential impact that significant changes to inflation rates would have on the return on investment of the project. Which source would BEST identify this risk? Answers A. Project statement of work B. Enterprise environmental factors C. Organizational process assets D. Business case

Enterprise environmental factors

You have identified the risks associated with a project that you are managing. You now need to perform a qualitative analysis on the risks. Which of the following will help you with this?

Enterprise environmental factors Enterprise environmental factors (EEFs) is used as an input to the Perform Qualitative Risk Analysis process. One EEF used for this process are industry studies performed on similar projects.

You are looking over the high-level risks for a potential project. One of the risks is the potential impact that significant changes to inflation rates would have on the return on investment of the project. Which source would BEST identify this risk?

Enterprise environmental factors Market conditions such as inflation would be an external environmental factor that could affect your project's success.

You work as a supervisor for the Engineering department of an organization that mainly performs operational activities with the occasional project on the side. The organization is made up of both union and nonunion workers and most of the revenue is derived from the operational side of the business. The projects for your organization are normally handled by an external company that specializes in project work. However, due to budget constraints, you are currently working on a new project for your organization. The project charter has been created, identifying you as the project manager. However, no other team members have been assigned to the project. You have been working closely with the Human Resources department to identify the project roles and responsibilities that are going to be required on the project team.All of the following are possible constraints for this scenario EXCEPT:

Environmental regulations

You work as a supervisor for the Engineering department of an organization that mainly performs operational activities with the occasional project on the side. The organization is made up of both union and nonunion workers and most of the revenue is derived from the operational side of the business. The projects for your organization are normally handled by an external company that specializes in project work. However, due to budget constraints, you are currently working on a new project for your organization. The project charter has been created, identifying you as the project manager. However, no other team members have been assigned to the project. You have been working closely with the Human Resources department to identify the project roles and responsibilities that are going to be required on the project team.All of the following are possible constraints for this scenario EXCEPT:

Environmental regulations This scenario does not include any indication that environmental regulations limit the makeup of the project team. Environmental regulations will need to be considered throughout the project, especially when it comes to planning for risk.

Active Risk Acceptance

Establish a contingency reserve, including amounts of time, money or resources to handle the threat if it occurs.

Ethnocentrism

Ethnocentrism can be seen as not accepting other cultures. This can result in negative stereotypes towards other ethnic groups. To proactively handle this type of situation, you should look into providing cultural sensitivity and diversity training for your project team members.

Bonnie has been leading project team members on a project for several months. One of her team members tells her that one of the work packages requires ten additional widgets. She wants to ensure that the work package will be completed within the scheduled time period. What should she do FIRST?

Evaluate the impact of the change. The first thing Bonnie should do is to evaluate the impact of the change. Because the additional widgets are needed, Bonnie needs to determine how this change will impact the project. For example, she will need to determine how the scope and schedule for the project will be affected as well as the costs involved for the actual widgets and procuring them.

Bonnie has been leading project team members on a project for several months. One of her team members tells her that one of the work packages requires ten additional widgets. She wants to ensure that the work package will be completed within the scheduled time period. What should she do FIRST?

Evaluate the impact of the change. The first thing Bonnie should do is to evaluate the impact of the change.Because the additional widgets are needed, Bonnie needs to determine how this change will impact the project. For example, she will need to determine how the scope and schedule for the project will be affected as well as the costs involved for the actual widgets and procuring them.Once she has done that, she can determine options to address any issues related to scope, schedule, or costs.

mutually exclusive

Events that cannot occur at the same time.

As the project manager, you need to understand how the processes relate to one another and that the output from one typically becomes the input to another. Which process group corresponds to the "do" component from the plan-do-check-act cycle?

Executing

Fiona is the project manager for a software engineering firm that creates accounting software for dentist offices. She is currently negotiating with the manager of the product testing department for the use of one of his top performers. Which statement BEST describes the set of actions Fiona is engaged in?

Executing the resource management plan.

You have been assigned to lead a project soon after it was selected by your organization's project management office.The project sponsor has provided you with a completed business case and benefits management plan, in addition to your organization's historical information on a similar project. Which tool or technique are you going to use to assess this information?

Expert Judgment

Bill is leading a project team in the development and building of a new hotel. He has assembled his project team members for the project's kick-off meeting. The team members are highly experienced in developing and building hotels.Bill provides the team members with his background. Bill explains that he started out as a construction worker helping to build houses, malls, hotels, and business offices. He decided to go back to college to get a degree in business administration. He worked his way through various management levels and eventually became a project manager for a multi-national company. He also mentors other employees of the company who are training for project management positions, and regularly attends project management seminars. Which form of power will Bill MOST likely express during this project?

Expert Power

You are the project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. A working beta of the game is supposed to be available in the next two weeks to demo at an investors' conference.However, it is behind schedule due to problems that occurred when adding bonus content. You need to determine what to do to ensure that a working demo version is available for the conference. Which technique should be used?

Expert judgment

You have been assigned to lead a project soon after it was selected by your organization's project management office. The project sponsor has provided you with a completed business case and benefits management plan, in addition to your organization's historical information on a similar project. Which tool or technique are you going to use to assess this information?

Expert judgment Once a project has been selected, a project charter needs to be created and approved before moving forward with more detailed planning.Expert judgment is one of the most common techniques used throughout the project's lifecycle. In this process, expert judgment is used to assess the inputs, including the business case and the benefits management plan, that are going to be used to create the project charter. It can be provided by an individual or a group who has been trained or who has specialized knowledge in a particular area.

You are a project manager for a major golf club manufacturer. Your team is working on developing a new line of golf clubs for the upcoming season. You wish to create a comprehensive listing of all stakeholders, so you order a reassessment of current stakeholders to be performed. What can be used to compile this listing?

Expert judgment in meetings or focus panels

You are a project manager for a major golf club manufacturer. Your team is working on developing a new line of golf clubs for the upcoming season. You wish to create a comprehensive listing of all stakeholders, so you order a reassessment of current stakeholders to be performed. What can be used to compile this listing?

Expert judgment in meetings or focus panels It is common to reassess the project's current stakeholders, as the focus may change during different phases. Expert judgment is used to evaluate who the stakeholders are. A couple ways the expert can do this is through focus groups or one-on-one meetings with individuals.

You are the project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. A working beta of the game is supposed to be available in the next two weeks to demo at an investors' conference. However, it is behind schedule due to problems that occurred when adding bonus content. You need to determine what to do to ensure that a working demo version is available for the conference. Which technique should be used?

Expert judgment is one of the main techniques used in the Monitor and Control Project Work process. During this process, you monitor and control all the work that is taking place. Your expert opinion, or the opinions of other experts, is used to analyze situations and determine the best course of action. In this example, you would study the situation and determine what to do about the upcoming conference. The decision may include removing the features that are not fully operational.

You are the project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. A working beta of the game is supposed to be available in the next two weeks to demo at an investors' conference.However, it is behind schedule due to problems that occurred when adding bonus content. You need to determine what to do to ensure that a working demo version is available for the conference. Which technique should be used?

Expert judgment; Your expert opinion, or the opinions of other experts, is used to analyze situations and determine the best course of action.In this example, you would study the situation and determine what to do about the upcoming conference. The decision may include removing the features that are not fully operational.

Bill is leading a project team in the development and building of a new hotel. He has assembled his project team members for the project's kick-off meeting. The team members are highly experienced in developing and building hotels. Bill provides the team members with his background. Bill explains that he started out as a construction worker helping to build houses, malls, hotels, and business offices. He decided to go back to college to get a degree in business administration. He worked his way through various management levels and eventually became a project manager for a multi-national company. He also mentors other employees of the company who are training for project management positions, and regularly attends project management seminars. Which form of power will Bill MOST likely express during this project?

Expert power

Bill is leading a project team in the development and building of a new hotel. He has assembled his project team members for the project's kick-off meeting. The team members are highly experienced in developing and building hotels. Bill provides the team members with his background. Bill explains that he started out as a construction worker helping to build houses, malls, hotels, and business offices. He decided to go back to college to get a degree in business administration. He worked his way through various management levels and eventually became a project manager for a multi-national company. He also mentors other employees of the company who are training for project management positions, and regularly attends project management seminars. Which form of power will Bill MOST likely express during this project?

Expert power. Bill possesses expert power, and would most likely express that during the project. Expert power is based on a person's technical knowledge, skill, and credibility.We know from Bill's background in the construction industry that he has helped on many building projects, that he is also a mentor to up and coming project managers, and has project management experience.

Risk report

Explains the overall project risks and provides summaries about the individual project risks.

Opportunity Strategies

Exploit (change something to ensure the opportunity occurs), Share (share with a third party, perhaps via a joint venture), Enhance (increase or decrease the probability and/or impact an alternate plan), Accept (live with it)

Which cost of quality category is related to the cost of developing a product fix for a product that the customer received?

External failure costs; External failure cost is a cost of quality category where these costs are incurred only once the product or service has been released, and the customers are not satisfied that their requirements have been met. This can include liability and penalty costs, warranty work, the cost of developing and distributing a product fix. It can also include any customer service costs, such as technical support calls or visits

It is the start of the week when a team member calls in sick. They tell you that they have been put off work for two weeks by their doctor. They were supposed to begin work on an activity on the critical path and there is no one to replace them. The delay in starting the activity will cause the project to miss its end date. What is your BEST course of action?

Fast track the schedule and identify any new risks As a project manager, you need to make up any delays that occur when executing the project by adjusting the schedule. When fast tracking is used on the project schedule, tasks on the critical path can run in parallel. This will help to compress the schedule so that the project's end date is not missed.

You are the project manager for Imagenie, a large organization specializing in graphic design. One of the various projects that you manage is ready to begin the processes involved in the closing of the project. Which of the following is NOT an input for the Close Project or Phase process?

Final Report

You are defining relationship types as part of creating a project schedule network diagram. Statistically, which is the MOST commonly used relationship type?

Finish to start

The project manager has asked you to review a process to see how it can be made more efficient. Which tool or technique would BEST meet your needs?

Flowcharting

The project manager has asked you to review a process to see how it can be made more efficient. Which tool or technique would BEST meet your needs?

Flowcharting. Flowcharting is used when managing quality to find unnecessary steps that repeat or do not add any value to a given process. By removing these steps, the process can be made more efficient.

You need to assess the detailed project requirements so you can generate the project's work breakdown structure and set project baselines. You want to have an interactive discussion about the proposed product or service by consulting stakeholders that have similar perspectives. Which method would BEST achieve this?

Focus Group Focus groups provide an informal way of involving a group of stakeholders and subject matter experts. They allow you to guide an interactive discussion about the proposed product or service. Focus groups often comprise stakeholders with similar perspectives. This enables you to collect requirements that are focused on a specific aspect, such as the design of a product or the technical requirements it must meet.

You need to assess the detailed project requirements so you can generate the project's work breakdown structure and set project baselines. You want to have an interactive discussion about the proposed product or service by consulting stakeholders that have similar perspectives. Which method would BEST achieve this?

Focus group

You need to assess the detailed project requirements so you can generate the project's work breakdown structure and set project baselines. You want to have an interactive discussion about the proposed product or service by consulting stakeholders that have similar perspectives. Which method would BEST achieve this?

Focus group; Focus groups provide an informal way of involving a group of stakeholders and subject matter experts. This enables you to collect requirements that are focused on a specific aspect, such as the design of a product or the technical requirements it must meet.

Iterative Scheduling w/Backlog

Form of rolling wave planning based on adaptive life cycles - such as agile. Requirements are documented as user stores that are prioritized and refined prior to construction.

You are the project manager for your company. You have completed reviewing the new product with the customer and the support team that will be handling the new product after the transition is made. The verification and walkthrough was very positive. You schedule a follow-up meeting with the customer for the next morning to attain a sign-off on the new product.Which of the following BEST describes what is going to be accomplished at this follow-up meeting?

Formal acceptance

You are the project manager for your organization. You are currently going through an inspection process with your customer and their IT staff regarding the project deliverables, which is a new software database solution. Once the customer verbally agrees that the database system meets the agreed upon criteria, they schedule a meeting for the next day to sign off on the project deliverables. Which of the following BEST describes the process being completed once the customer signs off on the new database system?

Formal acceptance

You are the project manager for your company. You have completed reviewing the new product with the customer and the support team that will be handling the new product after the transition is made. The verification and walkthrough was very positive. You schedule a follow-up meeting with the customer for the next morning to attain a sign-off on the new product.Which of the following BEST describes what is going to be accomplished at this follow-up meeting?

Formal acceptance; . Formal acceptance is completed in the form of an official sign-off by the customer after they have verified that the product meets the criteria agreed upon at the beginning of the project. This is the main goal of a project manager when they are delivering a new product or service.

You are currently managing a project that you took over halfway through due to the previous project manager leaving. The project is finally nearing completion after a large amount of delays over schedule conflicts for team members and budget restraints. The customer is satisfied with the final deliverable, although they made it clear that they were not happy with all of the problems during the project lifecycle. Which of the following is a requirement to close the project when a customer has stated their acceptance with the final project deliverable?

Formal sign off from the customer. A formal sign off from the customer is still required to close the project. If the customer has stated that they are satisfied with the deliverable, this would indicate that they are ready to begin the final process of signing off on the deliverables.

Janet is a project manager for a multinational corporation. She has chosen the people for the project team roles identified in the resource management plan for a project developing a new accounting program. The team members are geographically dispersed across multiple continents. The communications management plan identifies the integrated nature of the technologies, including video and teleconferencing to be used by the team members when communicating amongst each other. What is a benefit to this type of team?

Forming project teams with resources who work different shifts

Janet is a project manager for a multinational corporation. She has chosen the people for the project team roles identified in the resource management plan for a project developing a new accounting program. The team members are geographically dispersed across multiple continents. The communications management plan identifies the integrated nature of the technologies, including video and teleconferencing to be used by the team members when communicating amongst each other. What is a benefit to this type of team?

Forming project teams with resources who work different shifts One of the benefits of virtual teams is the ability to form project teams with individual members who work different shifts. This is made possible because correspondence between virtual team members is done via video and telephone conferencing.

Janet is a project manager for a multinational corporation. She has chosen the people for the project team roles identified in the resource management plan for a project developing a new accounting program. The team members are geographically dispersed across multiple continents. The communications management plan identifies the integrated nature of the technologies, including video and teleconferencing to be used by the team members when communicating amongst each other. What is a benefit to this type of team?

Forming project teams with resources who work different shifts. One of the benefits of virtual teams is the ability to form project teams with individual members who work different shifts. This is made possible because correspondence between virtual team members is done via video and telephone conferencing.

You are one of the project managers in your organization responsible for managing several large-scale projects. You are in the process of creating the procurement management plan for one of the projects you are managing. You need to consult a subject matter expert to obtain some expert judgment. Which entity is BEST able to provide subject matter expertise related to this?

Functional manager

You are one of the project managers in your organization responsible for managing several large-scale projects. You are in the process of creating the procurement management plan for one of the projects you are managing. You need to consult a subject matter expert to obtain some expert judgment. Which entity is BEST able to provide subject matter expertise related to this?

Functional manager Functional managers hold management roles within an organization, such as finance or procurement management. Since functional management roles include procurement management for the organization, they would be the best entity to consult for subject matter expertise related to the procurement process.

Categories of Culture

Functional, National, Organizational

You need to ensure planned expenditures never exceed planned funds-on-hand. Which method should you use to achieve this?

Funding limit reconciliation

You need to ensure planned expenditures never exceed planned funds-on-hand. Which method should you use to achieve this?

Funding limit reconciliation Funding limit reconciliation is a technique used in the Determine Budget process and involves regulating cash flow over the life of a project. It involves arranging the time-phased budget so that planned expenditures never exceed planned funds-on-hand.

You are the newly appointed project manager for a project. Both the project management and change management plans have been completed. Which activities do you now need to perform as part of the Direct and Manage Project Work process?

Generate work performance data, execute approved changes, and document lessons learned Direct and Manage Project Work process are as follows: generating work performance data executing approved changes issuing change requests documenting lessons learned

You are the newly appointed project manager for a project. Both the project management and change management plans have been completed. Which activities do you now need to perform as part of the Direct and Manage Project Work process?

Generate work performance data, execute approved changes, and document lessons learned. Some important activities performed during the Direct and Manage Project Work process are as follows: -generating work performance data -executing approved changes -issuing change requests -documenting lessons learned

You are a project manager for a major golf club manufacturer and your team is working on developing a new line of golf clubs for the upcoming season. Based upon last year's performance reports, the design phase should have been completed three weeks ago. This will tentatively affect the project's completion date. As part of the Monitor Communications process, stakeholders were informed of this. Which option is a possible outcome of this problem?

Generating a change request

You are a project manager for a major golf club manufacturer and your team is working on developing a new line of golf clubs for the upcoming season. Based upon last year's performance reports, the design phase should have been completed three weeks ago. This will tentatively affect the project's completion date. As part of the Monitor Communications process, stakeholders were informed of this. Which option is a possible outcome of this problem?

Generating a change request. Monitor Communications process is the actual work performance information. However, change requests are also an important output of this process. As the project is quite a bit behind schedule, a change needs to be made to help bring it back on schedule.

You have been assigned to take over a large, recently initiated project that was being managed by a close friend in your organization. Stakeholder analysis has already begun and a power/support grid has been filled out. You disagree with the placement of some stakeholders on the grid. Which action should you take?

Hold a brainstorming session with your team to reach an agreement on placements and the best strategies to use. When you take over a project from another project manager, you need to be comfortable with any project documents that were created before going forward. Since you are new to the project, the best strategy is to get input from your team to help you determine if adjustments are required. Conducting a brainstorming session with your team to reach an agreement on placements is one way of getting your team's input. Having your team participate will also help with project buy-in.

Ishikawa/Fishbone/Why-Why Diagram

Helps establish cause-and-effect by identifying factors that contribute to outcomes or problems; the factors are categories as People, Machines, Methods, Measurements, Materials, and Environment and include intentional and unintentional consequences and influence quality performance.

Motivating the project team using recognition and reward systems is essential to the successful completion of a project. Which concept is part of Herzberg's Motivation-Hygiene theory?

Herzberg's Motivation-Hygiene theory includes the concept that Hygiene factors do not act as motivators by themselves. Hygiene factors fall into a category of factors that, if absent, will make a person unsatisfied. However, hygiene factors by themselves do not make a person satisfied. Some examples of Hygiene factors include salary, status, supervision, and personal life. Motivation factors do just that, they motivate. Some examples of Motivation factors include advancement, growth, and responsibility.

You are the project manager for the construction of a new shopping center. Which of the following are activities that you will perform when directing and managing project work?

Identifying and updating risks During directing and managing project work new risks maybe identified and risks previously identified maybe updated. These new risks and risks updated are done in the risk register.

Janet is leading a project to design and develop a new aircraft. Two engineers, Neil and Holly, work within the same organization as Janet. They have been corresponding back and forth about the stabilizers required for the wings. Later, they contact Janet to advise her that the design is complete. Which communication dimension does the correspondence between Neil and Holly represent?

Horizontal

Janet is leading a project to design and develop a new aircraft. Two engineers, Neil and Holly, work within the same organization as Janet. They have been corresponding back and forth about the stabilizers required for the wings. Later, they contact Janet to advise her that the design is complete. Which communication dimension does the correspondence between Neil and Holly represent?

Horizontal; Horizontal communication takes place with persons who have similar levels of responsibility and authority. Both Neil and Holly are engineers, and based on everything provided in the scenario, we can only surmise that they have the similar levels of responsibility and authority.

2. It ends with the transfer of a deliverable 4. It includes work specific to it 5. It has a natural decision point at its end 6. It generally follows sequentially from a previous phase, although phases may overlap 7. Project management processes may be repeated

How can you identify a phase in a project? A) It's divided into components It ends with the transfer of a deliverable B) Project management processes overlap C) It includes work specific to it D) It has a natural decision point at its end E) It generally follows sequentially from a previous phase, although phases may overlap F) Project management processes may be repeated

B) Monitoring and controlling processes peak when, or just before, there's maximum activity in the executing process D) Monitoring and controlling processes occur over the project life cycle

How do processes in the monitoring and contolling process group relate to other processes in a project life cycle? A) Monitoring and controlling processes end once closing processes begin B) Monitoring and controlling processes peak when, or just before, there's maximum activity in the executing process C) Monitoring and controlling processes begin once the planning processes have ended D) Monitoring and controlling processes occur over the project life cycle

B) The monitor and control project work process often generates change requests that, if approved, becomes inputs to the direct and manage project work process C) Work performance data, an output of the direct and manage project work process, is processed and work performance information becomes an input to the monitor and control project work process

How do the direct and manage project work process and the monitor and control project work process interact with each other? A) Change requests that are issued as a result of the direct and manage project work process are used to monitor and control project work B) The monitor and control project work process often generates change requests that, if approved, becomes inputs to the direct and manage project work process C) Work performance data, an output of the direct and manage project work process, is processed and work performance information becomes an input to the monitor and control project work process D) Deliverable from the direct and manage project work process are assessed in the manage project knowledge process, which then generates a lessons learned register for use in the manage and control project work process.

The project management plan, created or updated through the other processes, is an input to the close project or phase process

How is the close project or phase process linked to the direct and manage project work, monitor and control project work, perform integrated change control, and manage project knowledge processes?

You are creating the project management plan for a project. Which statement represents the PRIMARY focus of the change management plan?

How product baselines will be controlled

Which statement represents the PRIMARY focus of the change management plan?

How product baselines will be controlled. The change management plan is used to identify the process of how changes to the project and the product baselines will be managed and controlled. The change management plan is one of the components of the project management plan.

Motivating the project team using recognition and reward systems is essential to the successful completion of a project. Which concept is part of Herzberg's Motivation-Hygiene theory?

Hygiene factors do not act as motivators by themselves

Motivating the project team using recognition and reward systems is essential to the successful completion of a project. Which concept is part of Herzberg's Motivation-Hygiene theory?

Hygiene factors do not act as motivators by themselves. Herzberg's Motivation-Hygiene theory includes the concept that Hygiene factors do not act as motivators by themselves. Hygiene factors fall into a category of factors that, if absent, will make a person unsatisfied. However, hygiene factors by themselves do not make a person satisfied. Some examples of Hygiene factors include salary, status, supervision, and personal life.

You are the project manager for the construction of a new shopping center. Which of the following are activities that you will perform when directing and managing project work?

Identifying and updating risks

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. The official flower that will be used on the project was supposed to be in high demand at the time of the event. However, a supplier in the neighboring community has been contracted, so this is no longer a risk. Which option describes an action that can take place once a risk is retired?

If an identified risk is reassessed and is no longer deemed a risk, it is retired, then the risk's associated reserves are released. Risk register updates are one of the main project documents that are updated as an output of the Monitor Risks process. Risk register updates include the outcomes of risk reassessments.

Wayne is leading a project team that has experienced team members working in two different buildings across the city from each other. After reviewing this month's performance reports, Wayne has noticed a significant drop in performance and an increase in issues that are not being addressed. Wayne takes action by inviting the team members out for drinks in the evening to relieve some stress. A discussion occurs during the evening between Wayne and the team members regarding the team's declining progress and the increase in unresolved issues. After actively listening to the team members, Wayne has to decide how to address the situation. Which action should Wayne take?

Implement a solution that involves colocation

Glen, a project manager, is working on a project to construct an apartment complex when the customer requests adding two additional floors. Glen gets together with the project management team to discuss the costs involved, how the schedule would need to be addressed, and what the possible impact to the scope would be. After discussing their findings, Glen determines that it is possible to add two additional floors and gets the change control board to sign off on the changes. A change to the scope baseline has been made and project documents have been updated. The floors are being installed. Which action is currently being performed?

Implementing a change request

Glen, a project manager, is working on a project to construct an apartment complex when the customer requests adding two additional floors.Glen gets together with the project management team to discuss the costs involved, how the schedule would need to be addressed, and what the possible impact to the scope would be. After discussing their findings, Glen determines that it is possible to add two additional floors and gets the change control board to sign off on the changes. A change to the scope baseline has been made and project documents have been updated. The floors are being installed. Which action is currently being performed?

Implementing a change request

Glen, a project manager, is working on a project to construct an apartment complex when the customer requests adding two additional floors. Glen gets together with the project management team to discuss the costs involved, how the schedule would need to be addressed, and what the possible impact to the scope would be. After discussing their findings, Glen determines that it is possible to add two additional floors and gets the change control board to sign off on the changes. A change to the scope baseline has been made and project documents have been updated. The floors are being installed. Which action is currently being performed?

Implementing a change request The customer requests that two additional floors be added. This results in a change to the scope. Installing the floors is the action of implementing the change request that has been approved. This is the action being performed.

A cost-plus-incentive-fee contract

In a cost-plus-incentive-fee contract, the seller is repaid for allowable costs and they receive a fee for meeting certain performance objectives set in the contract. In this scenario, you have offered to pay the company for their work and expenses, and an incentive fee if they complete the project within a six-week timeframe. Therefore, a cost-plus-incentive-fee contract type is most appropriate.

Corrective action has been taken for an issue that could have affected the project completion date. Which method of communication should be used when conveying this information to a key stakeholder?

In a presentation Notifying a key stakeholder about a corrective action taken should be done in a formal way due to its importance. An example of this would be in a presentation.

Corrective action has been taken for an issue that could have affected the project completion date. Which method of communication should be used when conveying this information to a key stakeholder?

In a presentation!! Notifying a key stakeholder about a corrective action taken should be done in a formal way due to its importance. An example of this would be in a presentation.

B) The most resources are needed to help with the construction of the park. C) The layout of the park is easy to alter during the planning but very expensive to alter once construction has already started. E) Uncertainty is highest at the start, before detailed planning and construction work begins

In a project to plan and build a new theme park, what are examples of the characteristics of the project life cycle? A) Market research is needed to determine which theme park rides are most popular with kids. B) The most resources are needed to help with the construction of the park. C) The layout of the park is easy to alter during the planning but very expensive to alter once construction has already started. D) Most resources are required when you examine the proposals from different construction companies to decide which one would be the best for the job. E) Uncertainty is highest at the start, before detailed planning and construction work begins.

You have been assigned as the project manager for a project that involves organizing a large video game convention and you have been asked to help develop the project charter.The sponsor for the project has identified one of the key factors for the success of the project as being able to accurately estimate the number of people attending. Since your organization organized this event the previous year, you have been reviewing some of the archived project documents. Where would you find estimated attendance in the project charter from the previous year?

In the section that lists any assumptions for the project

You have been assigned as the project manager for a project that involves organizing a large video game convention and you have been asked to help develop the project charter. The sponsor for the project has identified one of the key factors for the success of the project as being able to accurately estimate the number of people attending. Since your organization organized this event the previous year, you have been reviewing some of the archived project documents. Where would you find estimated attendance in the project charter from the previous year?

In the section that lists any assumptions for the project During the initiation stage of a project, you have to make some assumptions on certain project details before planning can move forward. In this instance, you must make an assumption on the number of people attending the conference. This number can affect which venues can be used and the amount of promotional materials required, which can directly affect project cost.

You have been assigned as the project manager for a project that involves organizing a large video game convention and you have been asked to help develop the project charter. The sponsor for the project has identified one of the key factors for the success of the project as being able to accurately estimate the number of people attending. Since your organization organized this event the previous year, you have been reviewing some of the archived project documents. Where would you find estimated attendance in the project charter from the previous year?

In the section that lists any assumptions for the project During the initiation stage of a project, you have to make some assumptions on certain project details before planning can move forward. In this instance, you must make an assumption on the number of people attending the conference. This number can affect which venues can be used and the amount of promotional materials required, which can directly affect project cost. You will find the estimated attendance from the previous year in the project charter section that lists assumptions for the project.

A) It uses the output of the Develop Project Management plan process as an input B) It uses the output of the develop project charter process to verify that a project's result has met requiremenets E) Its output allows transition to a new project phase in which the process will repeat

In what ways does the Close Project or Phase process link to other processes in the Project Integration Management Knowledge area? A) It uses the output of the Develop Project Management plan process as an input B) It uses the output of the develop project charter process to verify that a project's result has met requiremenets C) It compares actual project performance against the plan stakeholder management process D) It uses accepted deliverables from the validate scope process as inputs E) Its output allows transition to a new project phase in which the process will repeat

Stakeholder Analysis Grid

Influence vs. Interest

You are the project manager for a clothing design company. You have just gained formal authorization to initiate a project designed to create a new line of swimwear. What should you do NEXT?

Inform stakeholders of the approved project charter.

You are the project manager for a clothing design company. You have just gained formal authorization to initiate a project designed to create a new line of swimwear. What should you do NEXT?

Inform stakeholders of the approved project charter. This allows them to gain a common understanding of key milestones and project deliverables. The project charter is a document that defines the high-level requirements, assumptions, and constraints that were identified during the initiating phase of the project. Key deliverables, milestones, and roles and responsibilities are also documented in the project charter.

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has been created and you are meeting with the project sponsors to ensure that it meets the requirements. Which tool or technique should be used?

Inspection

Your organization is undertaking a new high-profile project that is designed to improve several processes deemed to be outdated. The sponsor approaches you and asks if you will take on the role of project manager. You have been looking for the opportunity to show that you have the skills required to lead high-profile projects in your organization.After you have a chance to review the outline for the project charter and a list of potential contractors, you notice that one of the deliverables will require outsourcing some work. One of the potential contractors is related to you. Which method is the BEST way of handling this situation?

Inform the sponsor of the potential conflict of interest and defer the decision of whether to accept the project manager position to the sponsor.

You have recently brought Bob in as a team member on a project you are managing. You have been providing Bob with updates by email on how he has been performing. Which form of communication does this BEST describe?

Informal written

You have recently brought Bob in as a team member on a project you are managing. You have been providing Bob with updates by email on how he has been performing. Which form of communication does this BEST describe?

Informal written Email is a form of written communication. Email messages are typically considered to be informal written communication. Informal written communication is frequently used within projects to communicate and exchange information. Another example of informal written communication would be memorandums.

In the event that the authorized budget is insufficient and requires an increase, it must be approved as part of the Perform Integrated Change Control process. The budget can only be increased after obtaining an approved ......

Initiate a change request

You have taken over as the project manager for one of the top golf equipment producers in the world. The previous project manager was overseeing the development of this year's club models. The budget they created was short sighted and based upon the previous year's numbers. You have determined that, due to material costs, the approved budget will need to be increased. Which action is required to increase the budget?

Initiate a change request

You have taken over as the project manager for one of the top golf equipment producers in the world. The previous project manager was overseeing the development of this year's club models. The budget they created was short sighted and based upon the previous year's numbers. You have determined that, due to material costs, the approved budget will need to be increased. Which action is required to increase the budget?

Initiate a change request In the event that the authorized budget is insufficient and requires an increase, it must be approved as part of the Perform Integrated Change Control process. The budget can only be increased after obtaining an approved change request.

You are the project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. A working beta of the game is supposed to be available in the next two weeks to demo at an investors' conference. The project is a bit ahead of schedule. Too much information should not be disclosed at the conference.Which action can be taken to ensure that too much information is not released at the conference?

Initiate a change request to have extra resources temporarily removed from the project

You are the project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. A working beta of the game is supposed to be available in the next two weeks to demo at an investors' conference. The project is a bit ahead of schedule. Too much information should not be disclosed at the conference.Which action can be taken to ensure that too much information is not released at the conference?

Initiate a change request to have extra resources temporarily removed from the project. The game is ahead of schedule. If the project continues on the same pace, too much of the game would be developed. This could result in too much information being given away at the conference.

You are managing a project that is developing a prototype of a new form of lowering spring for use on street cars. A change request was created to resolve an issue that involved the bump stop on the car. After the issue was resolved, the springs were reinstalled on the test vehicle. Which activity is likely to take place NEXT?

Inspection

You are managing a project that is developing a prototype of a new form of lowering spring for use on street cars. A change request was created to resolve an issue that involved the bump stop on the car. After the issue was resolved, the springs were reinstalled on the test vehicle. Which activity is likely to take place NEXT?

Inspection An inspection is a technique used in the Control Quality process. An inspection ensures that the product conforms to documented standards. Inspections are also used to confirm that defect repairs, such as the bump stop issue, have been resolved.

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has been created and you are meeting with the project sponsors to ensure that it meets the requirements. Which tool or technique should be used?

Inspection In this scenario, the Validate Scope process is taking place. The main purpose of the inspection technique is to review the deliverable and ensure that it complies with the scope. Inspection can include various activities such as measuring, examining, and verification of the requirements.

You are managing a project that is developing a prototype of a new form of lowering spring for use on street cars. A change request was created to resolve an issue that involved the bump stop on the car. After the issue was resolved, the springs were reinstalled on the test vehicle. Which activity is likely to take place NEXT?

Inspection. An inspection is a technique used in the Control Quality process. An inspection ensures that the product conforms to documented standards. Inspections are also used to confirm that defect repairs, such as the bump stop issue, have been resolved.

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has been created and you are meeting with the project sponsors to ensure that it meets the requirements. Which tool or technique should be used?

Inspection; The primary technique that is used as part of the Validate Scope process is inspection. The main purpose of the inspection technique is to review the deliverable and ensure that it complies with the scope. Inspection can include various activities such as measuring, examining, and verification of the requirements.

Communication Strategies

Interactive, push, pull

It has been determined that the schedule baseline is no longer accurate and requires modification. Which action must be taken to modify the baseline?

Issue a change request. Change requests are an output to the Control Schedule process. A change request needs to be issued and approved before the baseline can be changed.

Passive Risk Acceptance

Involves no proactive action apart from periodic review of the threat to ensure that it does not change significantly.

You have just finished identifying risks that are associated with a project that you are managing. You now want to associate the risks with their root cause. Which method will BEST achieve this?

Ishikawa diagram

You have just finished identifying risks that are associated with a project that you are managing. You now want to associate the risks with their root cause. Which method will BEST achieve this?

Ishikawa diagram Certain diagramming techniques can be useful in identifying risks and their causes.One of the most popular diagramming techniques is the cause-and-effect diagram. It is also known as the Ishikawa diagram, after its inventor, the Japanese quality management specialist Kaoru Ishikawa. When completed, a cause-and-effect diagram looks like the skeleton of a fish, so it is also referred to as the fishbone diagram. It contains a spine with branches resembling the pattern made by fish bones. Cause-and-effect diagrams can be used to explore the root causes of an identified risk, which is simply a potential problem that may occur in the future.

It has been determined that the schedule baseline is no longer accurate and requires modification. Which action must be taken to modify the baseline?

Issue a change request

You are a project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. A working beta of the game is supposed to be available in the next two weeks to demo at an investor's conference.However, it is behind schedule due to problems that occurred when adding bonus content. Which option is the BEST course of action?

Issue a change request to minimize the scope for the release

You are a project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. A working beta of the game is supposed to be available in the next two weeks to demo at an investor's conference. However, it is behind schedule due to problems that occurred when adding bonus content. Which option is the BEST course of action?

Issue a change request to minimize the scope for the release You should analyze the situation with the project management team and determine a solution.By doing this, you and the team will realize that it was only after the bonus content was added that the project began to have issues. For the conference, you may determine it would be in the best interest to disable the features that are causing the problems, thus minimizing the scope. This way the investors can see a working beta, but not be distracted by fancy features that may or may not work. To do this, a change request would need to be issued to disable the features causing the problems.

You are a project manager, and you are currently managing sellers, suppliers, and stakeholders. As well as developing deliverables so that the team can complete the project work outlined within the project management plan. Which of the following is an organizational process asset used during this process?

Issue and defect management database

You are a project manager, and you are currently managing sellers, suppliers, and stakeholders. As well as developing deliverables so that the team can complete the project work outlined within the project management plan. Which of the following is an organizational process asset used during this process?

Issue and defect management database The issue and defect management database is an organizational process asset (OPA) that is used during this process. This type of database is helpful because it contains action item results, control information, and historical information concerning defect status and defect resolutions. Direct and Manage Project Work process, the project manager will perform activities such as managing sellers, suppliers, and stakeholders.

You are in the process of identifying stakeholders that you want support from on your project. You have already identified some stakeholders using the key stakeholder list. What additional source of information can be used to help identify stakeholders?

Issue log During this time, a limited number of documents are available.However, as the project progresses more stakeholders may be identified as additional documents become available. One such resource is the issue log. The issue log is initially created to help address project issues when directing and managing work. It contains information on who raised the issue and when. The person who raised the issue could be a previously unidentified stakeholder.

You are in the process of identifying stakeholders that you want support from on your project. You have already identified some stakeholders using the key stakeholder list. What additional source of information can be used to help identify stakeholders?

Issue log Identifying stakeholders typically occurs prior to or in parallel with creating the project charter.During this time, a limited number of documents are available. However, as the project progresses more stakeholders may be identified as additional documents become available. One such resource is the issue log. The issue log is initially created to help address project issues when directing and managing work. It contains information on who raised the issue and when. The person who raised the issue could be a previously unidentified stakeholder.

Jim is managing a project that has been underway for several weeks. A problem has been encountered that may cause a conflict between some of the project stakeholders. Where would you document who is responsible for resolving the problem?

Issue log The issue log enables you to keep track of identified and potential issues as they arise to limit their impact on the project and to ensure a common understanding.You give each issue a tracking number and describe its impact if it is not resolved. You also identify who the issue has been assigned to for resolution. All the relevant dates, such as when the issue originated, when it should be resolved, and the date of actual resolution are also recorded. Lastly, you list the action status of the issue.

You are currently in the closing phase of the project. As the project manager, you are tasked with providing the successful completion of the project deliverable to the customer. Which option describes the MOST important purpose of receiving formal acceptance from the customer?

It identifies that the customer has accepted the deliverables

You are currently in the closing phase of the project. As the project manager, you are tasked with providing the successful completion of the project deliverable to the customer. Which option describes the MOST important purpose of receiving formal acceptance from the customer?

It identifies that the customer has accepted the deliverables. Gaining formal acceptance from a customer for a particular project identifies that the customer has accepted the project's deliverables. From this acceptance, management deems that the terms of the agreement set forth between both parties within the contract have been met.

You are in the process of selecting vendor for a project. Which of the following statements are true regarding a prequalified seller list?

It is part of the project management plan

Project Sponsor

It is the responsibility of the project sponsor to guide the formalization and approval of the project.During and prior to initiation, the sponsor is also responsible for championing the project, providing resources (including financial resources), and ultimately signing off on the project. The project sponsor can be a senior manager, a department within an organization, an entire organization, or an outside entity.

You have been selected as the project manager for a new project that is being performed for your organization. The initiator of the project has signed off on the project initiation documentation. How does this documentation benefit you?

It provides you with the power to allocate funds and assign corporate resources.

You have been selected as the project manager for a new project that is being performed for your organization. The initiator of the project has signed off on the project initiation documentation. How does this documentation benefit you?

It provides you with the power to allocate funds and assign corporate resources. One of the main benefits of having proper project initiation documentation such as an approved project charter is that it names the project manager and their authority on the project. This provides you with the power to spend money and assign corporate resources to project activities.Without this official approval, it may be difficult for a project manager to obtain the necessary resources and funds.

You have been selected as the project manager for a new project that is being performed for your organization. The initiator of the project has signed off on the project initiation documentation. How does this documentation benefit you?

It provides you with the power to allocate funds and assign corporate resources. One of the main benefits of having proper project initiation documentation such as an approved project charter is that it names the project manager and their authority on the project. This provides you with the power to spend money and assign corporate resources to project activities.

Stretch Assignments

Job assignments in which there is a mismatch between an employee's skills and past experiences and the skills required for success on the job.

KB: Plan Communications Management

KB: a documented approach to effectively and efficiently engage stakeholders by presenting relevant information in a timely manner

KB: Perform Integrated Change Control

KB: allows for documented changes within the project to be considered in an integrated manner while addressing overall project risk

KB: Monitor & Control Project Work

KB: allows stakeholders to understand the current state of the project, to recognize the actions taken to address any performance issues, and to have visibility into the future project status with cost and schedule forecasts

KB: Manage Stakeholder Engagement

KB: allows the project manager to increase support and minimize resistance from stakeholders

KB: Validate Scope

KB: brings objectivity to the acceptance process and increases the probability of final product, service, or result acceptance by validating each deliverable. Emphasizes inspection and the acceptance of deliverables

KB: Control Costs

KB: cost baseline is maintained throughout the project

KB: Define Activities

KB: decomposes work packages into schedule activities that provide a basis for estimating, scheduling, executing, monitoring, and controlling the project work.

KB: Sequence Activities

KB: defines the logical sequence of work to obtain the greatest efficiency given all project constraints.

KB: Define Scope

KB: describes the product, service, or result boundaries and acceptance criteria

KB: Determine Budget

KB: determines the cost baseline against which project performance can be monitored and controlled

KB: Estimate Costs

KB: determines the monetary resources required for the project

KB: Plan Procurement Management

KB: determines whether to acquire goods and services from outside the project and, if so, what to acquire as well as how and when to acquire it.

KB: Identify Risks

KB: documentation of existing individual project risks and the sources of overall project risk. It also brings together information so the project team can respond appropriately to identified risks

KB: Manage Communications

KB: enables an efficient and effective information flow between the project team and the stakeholders

KB: Monitor Risks

KB: enables project decisions to be based on current information about overall project risk exposure and individual project risks

KB: Identify Stakeholders

KB: enables the project team to identify the appropriate focus for engagement of each stakeholder or group stakeholders

KB: Implement Risk Responses

KB: ensures that agreed-upon risk responses are executed as planned in order to address overall project risk exposure, minimize individual project threats, and maximize individual project opportunities

KB: Control Procurements

KB: ensures that both the seller's and buyer's performance meet the project's requirements according to the terms of the legal agreement

KB: Plan Risk Management

KB: ensures that the degree, type, and visibility of risk management are proportionate to both risks and the importance of the project to the organization and other stakeholder

KB: Control Resources

KB: ensuring that the assigned resources are available to the project at the right time and in the right place and are released when no longer needed

KB: Plan Resource Management

KB: establishes the approach and level of management effort needed for managing project resources based on the type and complexity of the project.

KB: Perform Qualitative Risk Analysis

KB: focuses efforts on high-priority risks

KB: Develop Schedule

KB: generates a schedule model with planned dates for completing project.

KB: Plan Risk Responses

KB: identifies appropriate ways to address overall project risk and individual project risks

KB: Estimate Activity Resources

KB: identifies the type, quantity, and characteristics of resources required to complete the project.

KB: Manage Quality

KB: increases the probability of meeting the quality objectives as well as identifying ineffective processes and causes of poor quality

KB: Manage Team

KB: influences team behavior, manages conflict, and resolves issues.

KB: Monitor Stakeholder Engagement

KB: maintains or increases the efficiency and effectiveness of stakeholder engagement activities as the project evolves and its environment changes.

KB: Monitor Communications

KB: optimal information flow as defined in the communications management plan and the stakeholder engagement plan.

KB: Acquire Resources

KB: outlines and guides the selection of resources and assigns them to their respective activities.

KB: Manage Project Knowledge

KB: prior organizational knowledge is leveraged to produce or improve the project outcomes, and knowledge created by the project is available to support organizational operations and future projects or phases

KB: Develop Project Charter

KB: provides a direct link between the project and the strategic objectives of the organization, creates a formal record of the project, and shows the organizational commitment to the project

KB: Create WBS

KB: provides a visual framework of what has to be delivered

KB: Plan Stakeholder Engagement

KB: provides an actionable plan to interact effectively with stakeholders.

KB: Plan Quality Management

KB: provides guidance and direction on how quality will be managed and verified throughout the project

KB: Plan Scope Management

KB: provides guidance and direction on how scope will be managed throughout the project

KB: Plan Cost Management

KB: provides guidance and direction on how the project costs will be managed throughout the project

KB: Plan Schedule Management

KB: provides guidance and direction on how the project schedule will be managed throughout the project.

KB: Direct and Manage Project Work

KB: provides overall management of the project work and deliverables, thus improving the probability of project success

KB: Estimate Activity Durations

KB: provides the amount of time each activity will take to complete

KB: Collect Requirements

KB: provides the basis for defining the product scope and project scope.

KB: Develop Team

KB: results in improved teamwork, enhanced interpersonal skills and competencies, motivated employees, reduced attrition, and improved overall project performance.

KB: Control Schedule

KB: schedule baseline is maintained throughout the project

KB: Control Scope

KB: scope baseline is maintained throughout the project.

KB: Conduct Procurements

KB: selects a qualified seller and implements the legal agreement for delivery.

KB: Develop Project Management Plan

KB: the production of a comprehensive document that defines the basis of all project work and how the work will be performed

KB: Close Projet or Phase

KB: the project or phase information is archived, the planned work is completed, and organizational team resources are released to pursue new endeavors

KB: Control Quality

KB: verifying that project deliverables and work meet the requirements specified by key stakeholders for final acceptance. Emphasizes the correctness of deliverables.

You work in an organization with multiple project managers who get together in the company's lounge to relax or talk about the day's events. One of the project managers starts discussing with you the need for some processes and practices to be more efficient. What approach is normally taken to achieve the results that the project manager is describing?

Kaizen

You work in an organization with multiple project managers who get together in the company's lounge to relax or talk about the day's events. One of the project managers starts discussing with you the need for some processes and practices to be more efficient. What approach is normally taken to achieve the results that the project manager is describing?

Kaizen. Kaizen is another term for continuous improvement. To help make processes and procedures more efficient, continuous improvement is one approach that can be taken. Continuous improvement improves quality, of which efficiency is an example.

Part of being a project manager includes having to continually look for process improvements. Which term represents the Japanese philosophy involving process improvements on a continual basis?

Kaizen= Process Improvement Kaizen is a Japanese philosophy that can be used to help improve processes and procedures and make them more efficient. It is a method used to achieve continuous improvement.

You are managing a project that has many stakeholders. One of the stakeholders does not provide much influence to the project; however, they have a high level of interest. How should you engage this type of stakeholder?

Keep them informed Stakeholders fall into four different management strategies, depending on their level of influence and interest in the project: manage closely, keep satisfied, keep informed, and monitor (minimum effort). The management strategy used for each stakeholder is dependent on their project interest and influence level. In the case of stakeholders with high interest, but low influence, they should be kept informed of relevant developments.

You are the project manager for a new project. You need to introduce project ground rules to the project team. How should you convey the project ground rules to the team?

Kickoff meeting

You are the project manager for a new project. You need to introduce project ground rules to the project team. How should you convey the project ground rules to the team?

Kickoff meeting A kickoff meeting is used to introduce team members, identify the purpose of the project, discuss the project plan, and identify the ground rules that are expected of the project members. The kickoff meeting is also used to discuss the change, risk, communication, and quality management plan requirements.

Close Project or Phase

Knowledge Area: Closing Process Group: Integration Inputs: project charter, pm plan, project documents, accepted deliverables, business documents, agreements, procurement documentation, OPA T&T: expert judgment, data analysis, meetings Outputs: project documents updates, final product/service/result transition, final report, OPA updates

Manage Communications

Knowledge Area: Executing Process Group: Communications Inputs: pm plan, project documents, work performance reports, EEF/OPA T&T: Communication technology, communication methods, communication skills, PMIS, project reporting, interpersonal and team skills, meetings Outputs: project communications, pm plan updates, project document updates, OPA updates

Manage Project Knowledge

Knowledge Area: Executing Process Group: Integration Inputs: PM plan, project documents, deliverables, EEF/OPA T&T: expert judgment, knowledge management, information management, interpersonal and team skills Outputs: lessons learned register, PM plan updates, OPA updates

Direct and Manage Project Work

Knowledge Area: Executing Process Group: Integration Inputs: Pm plan, project documents, approved change requests, EEF/OPA T&T: expert judgment, PMIS, meetings Outputs: deliverables, work performance data, issue log, change requests, PM plan updates, project documents updates, OPA updates

Conduct Procurements

Knowledge Area: Executing Process Group: Procurement Inputs: PM plan, project documents, procurement documentation, seller proposals, EEF/OPA T&T: expert judgment, advertising, bidder conferences, data analysis, interpersonal and team skills Outputs: selected sellers, agreements, change requests, pm plan updates, project documents updates, OPA updates

Manage Quality

Knowledge Area: Executing Process Group: Quality Inputs: PM plan, project documents, OPA T&T: data gathering, data analysis, decision making, data representation, audits, design for X, problem solving, quality improvement methods Outputs: quality reports, test and evaluation documents, change requests, pm plan updates, project documents updates

Develop Team

Knowledge Area: Executing Process Group: Resource Inputs: PM plan, project documents, EEF/OPA T&T: colocation, virtual teams, communication technology, interpersonal and team skills, recognition and rewards, training, individual and team assessments, meetings Outputs: team performance assessments, change requests, pm plan updates, project document updates, EEF/OPA updates

Acquire Resources

Knowledge Area: Executing Process Group: Resource Inputs: PM plan, project documents, EEF/OPA T&T: decision making, interpersonal and team skills, pre-assignment, virtual teams Outputs: physical resource assignments, project team assignments, resource calendars, change requests, pm plan updates, project documents updates, EEF/OPA updates

Manage Team

Knowledge Area: Executing Process Group: Resource Inputs: PM plan, project documents, work performance reports, team performance assessments, EEF/OPA T&T: interpersonal and team skills, PMIS Outputs: change requests, PM plan updates, project documents updates, EEF updates

Implement Risk Responses

Knowledge Area: Executing Process Group: Risk Inputs: pm plan, project documents, OPA T&T: expert judgment, interpersonal and team skills, PMIS Outputs: change requests, project documents updates

Manage Stakeholder Engagement

Knowledge Area: Executing Process Group: Stakeholder Inputs: PM plan, project documents, EEF/OPA T&T: expert judgment, communication skills, interpersonal and team skills, ground rules, meetings Outputs: change requests, PM plan updates, project documents updates

Develop Project Charter

Knowledge Area: Initiating Process Group: Integration Inputs: Business Documents, Agreements, EEF, OPA T&T: Expert Judgment, Data Gathering, Interpersonal/team skills, meetings Outputs: Project Charter, Assumption Log

Identify Stakeholders

Knowledge Area: Initiating Process Group: Stakeholder Inputs: Charter, business documents, PM Plan, Project documents, Agreements, EEF/OPA T&T: Expert Judgment, Data gathering, data analysis, Data representation, meetings Outputs: Stakeholder register, change requests, PM Plan updates, project documents updates

Monitor Communications

Knowledge Area: M&C Process Group: Communications Inputs: pm plan, project documents, work performance data, EEF/OPA T&T: expert judgment, pmis, data representation, interpersonal and team skills, meetings Outputs: work performance information, change requests, pm plan updates, project documents updates

Control Costs

Knowledge Area: M&C Process Group: Cost Inputs: pm plan, project documents, project funding requirements, work performance data, OPA T&T: expert judgment, data analysis, TCPI, PMIS Outputs: work performance information, cost forecasts, change requests, pm plan updates, project documents updates

Monitor and Control Project Work

Knowledge Area: M&C Process Group: Integration Inputs: pm plan, project documents, work performance information, agreements, EEF/OPA T&T: expert judgment, data analysis, decision making, meetings Outputs: work performance reports, change requests, pm plan updates, project documents updates

Perform Integrated Change Control

Knowledge Area: M&C Process Group: Integration Inputs: pm plan, project documents, work performance reports, change requests, EEF/OPA T&T: expert judgment, change control tools, data analysis, decision making, meetings Outputs: approved change requests, pm plan updates, project documents updates

Control Procurements

Knowledge Area: M&C Process Group: Procurement Inputs: pm plan, project documents, agreements, procurement documentation, approved change requests, work performance data, EEF/OPA T&T: expert judgment, claims administration, data analysis, inspection, audits Outputs: closed procurements, work performance information, procurement documentation updates, change requests, pm plan updates, project documents updates, OPA updates

Control Quality

Knowledge Area: M&C Process Group: Quality Inputs: pm plan, project documents, approved change requests, deliverables, work performance data, EEF/OPA T&T: data gathering, data analysis, inspection, testing/product evaluations, data representation, meetings Outputs: quality control measurements, verified deliverables, work performance information, change requests, pm plan updates, project documents updates

Control Resources

Knowledge Area: M&C Process Group: Resource Inputs: pm plan, project documents, work performance data, agreements, OPA T&T: data analysis, problem solving, interpersonal and team skills, PMIS Outputs: work performance information, change requests, pm plan updates, project documents updates

Monitor Risks

Knowledge Area: M&C Process Group: Risk Inputs: pm plan, project documents, work performance data, work performance reports T&T: data analysis, audits, meetings Outputs: work performance information, change requests, pm plan updates, project documents updates, OPA updates

Control Schedule

Knowledge Area: M&C Process Group: Schedule Inputs: pm plan, project documents, work performance data, OPA T&T: data analysis, critical path method, pmis, resource optimization, leads and lags, schedule compression Outputs: work performance information, schedule forecasts, change requests, pm plan updates, project documents updates

Validate Scope

Knowledge Area: M&C Process Group: Scope Inputs: pm plan, project documents, verified deliverables, work performance data T&T: inspection, decision making Outputs: accepted deliverables, work performance information, change requests, project documents updates

Control Scope

Knowledge Area: M&C Process Group: Scope Inputs: pm plan, project documents, work performance data, OPA T&T: data analysis Outputs: work performance information, change requests, pm plan updates, project documents updates

Monitor Stakeholder Engagement

Knowledge Area: M&C Process Group: Stakeholder Inputs: pm plan, project documents, work performance data, EEF/OPA T&T: data analysis, decision making, data representation, communication skills, interpersonal and team skills, meetings Outputs: work performance information, change requests, pm plan updates, project documents updates

Plan Communications Management

Knowledge Area: Planning Process Group: Communications Inputs: project charter, PM plan, project documents, EEF/OPA T&T: expert judgment, communication requirements analysis, communication technology, communication models, communication methods, interpersonal and team skills, data representation, meetings Outputs: communications management plan, project management plan updates, project documents update

Estimate Costs

Knowledge Area: Planning Process Group: Cost Inputs: PM plan, project documents, EEF/OPA T&T: Expert judgment, estimating, data analysis, PMIS, decision making Outputs: cost estimates, basis of estimates, project documents updates

Determine Budget

Knowledge Area: Planning Process Group: Cost Inputs: PM plan, project documents, business documents, agreements, EEF/OPA T&T: expert judgment, cost aggregation, data analysis, historical information review, funding limit reconciliation, financing Outputs: cost baseline, project funding requirements, project document updates

Plan Cost Management

Knowledge Area: Planning Process Group: Cost Inputs: Project charter, PM plan, EEF/OPA T&T: Expert judgment, data analysis, meetings Outputs: Cost management plan

Develop Project Management Plan

Knowledge Area: Planning Process Group: Integration Inputs: Project charter, outputs from other processes, EEF/OPA T&T: expert judgment, data gathering, interpersonal and team skills, meetings Outputs: PM plan

Plan Procurement Management

Knowledge Area: Planning Process Group: Procurement Inputs: Project charter, business documents, PM plan, project documents, EEF/OPA T&T: expert judgment, data gathering, data analysis, source selection analysis, meetings Outputs: procurement management plan, procurement strategy, bid documents, procurement SOW, source selection criteria, make or buy decisions, independent cost estimates, change requests, project document updates, OPA updates

Plan Quality Management

Knowledge Area: Planning Process Group: Quality Inputs: Project charter, PM plan, project documents, EEF/OPA T&T: expert judgment, data gathering, data analysis, decision making, data representation, test and inspection planning, meetings Outputs: Quality management plan, quality metrics, PM plan updates, project documents updates

Estimate Activity Resources

Knowledge Area: Planning Process Group: Resource Inputs: PM plan, project documents, EEF/OPA T&T: expert judgment, estimating, data analysis, PMIS, meetings Outputs: resource requirements, basis of estimates, resource breakdown structure, project documents updates

Plan Resource Management

Knowledge Area: Planning Process Group: Resource Inputs: Project charter, PM plan, project documents, EEF/OPA T&T: expert judgment, data representation, organizational theory, meetings Outputs: resource management plan, team charter, project documents updates

Perform Qualitative Risk Analysis

Knowledge Area: Planning Process Group: Risk Inputs: PM plan, project documents, EEF/OPA T&T: expert judgment, data gathering, data analysis, interpersonal and team skills, risk categorization, data representation, meetings Outputs: project documents updates

Perform Quantitative Risk Analysis

Knowledge Area: Planning Process Group: Risk Inputs: PM plan, project documents, EEF/OPA T&T: expert judgment, data gathering, interpersonal and team skills, representations of uncertainty, data analysis Outputs: project documents updates

Plan Risk Responses

Knowledge Area: Planning Process Group: Risk Inputs: PM plan, project documents, EEF/OPA T&T: expert judgment, data gathering, interpersonal and team skills, strategies for threats & opportunities, contingent response strategies, strategies for overall risk, data analysis, decision making Outputs: change requests, PM plan updates, project documents updates

Plan Risk Management

Knowledge Area: Planning Process Group: Risk Inputs: Project charter, PM plan, project documents, EEF/OPA T&T: expert judgment, data analysis, meetings Outputs: risk management plan

Define Activities

Knowledge Area: Planning Process Group: Schedule Inputs: PM Plan, EEF/OPA T&T: Expert judgment, decomposition, rolling wave planning, meetings Outputs: activity list, activity attributes, milestone list, change requests, PM plan updates

Sequence Activities

Knowledge Area: Planning Process Group: Schedule Inputs: PM Plan, project documents, EEF/OPA T&T: precedence diagramming method, dependency determination and integration, leads and lags, PMIS Outputs: project schedule network diagrams, project documents updates

Estimate Activity Durations

Knowledge Area: Planning Process Group: Schedule Inputs: PM plan, project documents, EEF/OPA T&T: expert judgment, analogous estimating, parametric estimating, three-point estimating, bottom-up estimating, data analysis, decision making, meetings Outputs: duration estimates, basis of estimates, project documents updates

Develop Schedule

Knowledge Area: Planning Process Group: Schedule Inputs: PM plan, project documents, agreements, EEF/OPA T&T: schedule network analysis, critical path method, resource optimization, data analysis, leads and lags, schedule compression, PMIS, agile release planning Outputs: schedule baseline, project schedule, schedule data, project calendars, change requests, PM plan updates, project documents updates

Plan Schedule Management

Knowledge Area: Planning Process Group: Schedule Inputs: Project charter, PM plan, EEF/OPA T&T: Expert judgment, data analysis, meetings Outputs: schedule management plan

Create WBS

Knowledge Area: Planning Process Group: Scope Inputs: PM Plan, project documents, EEF/OPA T&T: Expert judgment, Decomposition Outputs: scope baseline, project documents updates

Define Scope

Knowledge Area: Planning Process Group: Scope Inputs: Project Charter, PM Plan, project documents, EEF/OPA T&T: Expert judgment, data analysis, decision making, interpersonal and team skills, product analysis Outputs: project scope statement, project documents updates

Plan Scope Management

Knowledge Area: Planning Process Group: Scope Inputs: Project charter, PM Plan, EEF/OPA T&T: Expert judgment, data analysis, meetings Outputs: Scope management plan, requirements management plan

Plan Stakeholder Engagement

Knowledge Area: Planning Process Group: Stakeholder Inputs: Project charter, PM plan, project documents, agreements, EEF/OPA T&T: expert judgment, data gathering, data analysis, decision making, data representation, meetings Outputs: stakeholder engagement plan

Collect Requirements

Knowledge Area: Scope Process Group: Planning Inputs: Charter, PM plan, project/business documents, agreements, EEF/OPA T&T: Expert judgment, data gathering, data analysis, decision making, data representation, interpersonal team skills, context diagram, prototypes Outputs: requirements documentation, requirements traceability matrix

You are managing the execution of the project work when one of the sellers provides you with a deliverable. This deliverable is needed for assembling one of the final deliverable for the customer. The deliverable does not meet all the requirements outlined in the technical specifications for the final deliverable. What is the MOST LIKELY reason for the seller's deliverable not meeting the specifications?

Lack of a work breakdown structure and work breakdown structure dictionary by the seller The most likely reason for the seller's deliverable not meeting the specifications is a lack of a work breakdown structure (WBS) and WBS dictionary by the seller. When a seller has been contracted to provide a deliverable for a project, they need to have some kind of direction for developing and maintaining a WBS and WBS dictionary to ensure that they will meet the requirements. If the seller does not properly develop the supporting contract WBS and WBS dictionary then the deliverable may not meet specifications.

interpersonal skills

Leading, Influencing, decision-making*, emotional intelligence*

As the project manager, you are responsible for the successful completion and closure of the projects that your organization initiates.You are currently at the closing point on a large software development project in which several obstacles were overcome. These obstacles included difficulties in vacation coordinating, poorly described quality metrics, and lack of proper communication planning. You want to ensure that these mistakes are not repeated in future projects.Where would you document this information?

Lessons learned documentation

As the project manager, you are responsible for the successful completion and closure of the projects that your organization initiates. You are currently at the closing point on a large software development project in which several obstacles were overcome. These obstacles included difficulties in vacation coordinating, poorly described quality metrics, and lack of proper communication planning. You want to ensure that these mistakes are not repeated in future projects. Where would you document this information?

Lessons learned documentation contains information on any oversights that may have occurred, as well as how to best avoid repeating them. This information is particularly valuable to have on hand when starting a similar project.

You are managing the execution of project work on a job site to convert an old nursing home into a new office complex. A sub contractor working on the job notices that the insulation needs to be replaced since it does not meet the customer's requirement for a specific R-value. You analyze the situation and discuss options with the project team members including the sub contractor. The best option in this situation is to replace the insulation. The cost for replacing the insulation is an additional $15,000. After documenting the issue and communicating the information to the customer, you need to update some project information. Where will you document the reasons why the specific corrective actions were chosen?

Lessons learned register You document the reasons why the specific corrective actions were chosen in your lessons learned register. This information becomes part of the organization's historical database for use on future projects.

External Failure Costs

Liabilities, warranty work, lost business

You have been managing the execution of the project plan for a month when you overhear a conversation between two of the project team members. Based on what you heard, you learn that these team members are exhibiting ethnocentric views. Which action should you take?

Look into providing cultural sensitivity and diversity training for your project team members

You have been managing the execution of the project plan for a month when you overhear a conversation between two of the project team members. Based on what you heard, you learn that these team members are exhibiting ethnocentric views. Which action should you take?

Look into providing cultural sensitivity and diversity training for your project team members Ethnocentrism can be seen as not accepting other cultures. This can result in negative stereotypes towards other ethnic groups. To proactively handle this type of situation, you should look into providing cultural sensitivity and diversity training for your project team members.

Life Cycle Costing (LCC)

Looking at total cost of ownership from purchase (creation) through operations to disposal.

You are the project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Work process. Which option represents a task that would take part within this process?

Maintaining an information base detailing the video game through completion

You are the project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Work process. Which option represents a task that would take part within this process?

Maintaining an information base detailing the video game through completion. An activity that takes place as part of the Monitor and Control Work process is maintaining an information base. This helps provide and track information related to the product being produced.

You are currently engaged in documenting the approach that will be used to acquire some widgets needed for a project that you are managing. Which methods are MOST likely to help you achieve this?

Make-or-buy analysis, expert judgment, market research

You are currently engaged in documenting the approach that will be used to acquire some widgets needed for a project that you are managing. Which methods are MOST likely to help you achieve this?

Make-or-buy analysis, expert judgment, market research the Plan Procurement Management process of the Project Procurement Management Knowledge Area include make-or-buy analysis, expert judgment, market research, and meetings.

You are currently engaged in documenting the approach that will be used to acquire some widgets needed for a project that you are managing. Which methods are MOST likely to help you achieve this?

Make-or-buy analysis, expert judgment, market research tools and techniques that are commonly utilized within the Plan Procurement Management process of the Project Procurement Management Knowledge Area include make-or-buy analysis, expert judgment, market research, and meetings.

You are a project manager for an organization that has worked on simple projects in the past. Your organization has merged with another company that has worked on projects that are more complex.Three months into the merger, you have been chosen to manage a complex project. You review documentation on past complex projects that was collected by the company you merged with. You noticed that their change control procedure incorporated a CCB that was effective. You discuss using a CCB with a project manager that has used a CCB on a similar project to get their advice. You decide to implement a CCB to process change requests as part of your change control procedures for the current project. What does this situation describe?

Making use of knowledge gained from previous experience and documentation for deciding a new procedure

You are the project manager and you have noticed that project efficiency and effectiveness levels have decreased. Which process is MOST closely associated with continuous process improvement?

Manage Quality

As a project manager, you are reviewing copies of the first three status reports for the project's progress provided by project support. You notice that the progress chart in the report is showing progress by months instead of weeks and the circles that represent the status for tasks are not showing the correct color. You perform an independent review on how the status reports are created. In which process should this review take place?

Manage Quality Performing an independent review of the process for creating the status report is known as an audit, which takes place during the Manage Quality process.

You are the project manager and you have noticed that project efficiency and effectiveness levels have decreased. Which process is MOST closely associated with continuous process improvement?

Manage Quality is one of three processes in the Project Quality Management knowledge area. closely associated with continuous process improvement.

You are in the process of integrating and consolidating the subsidiary plans and baselines created from the various planning processes. Which of the following documents will become part of the project management plan?

Management reviews

You are in the process of integrating and consolidating the subsidiary plans and baselines created from the various planning processes. Which of the following documents will become part of the project management plan?

Management reviews. These are a component of the project management plan that is developed as part of the Develop Project Management Plan process. Management reviews specify the points in the project when key stakeholders, such as the project manager, review the progress of the project. At that time, the current performance is compared to what was planned and corrective or preventative actions are implemented if necessary.

While managing the execution of a project, one of the project stakeholders comes to you worried about the availability of materials for fabricating an air frame from the regular vendor. You let the stakeholder know that you will check into this further for him. A couple of days later, you respond back to him that you are waiting for a call from the supplier and have been in contact with several other vendors. The other vendors who supply the same materials have plenty in stock. What are you currently engaged in with the stakeholder?

Managing expectations of a stakeholder

While managing the execution of a project, one of the project stakeholders comes to you worried about the availability of materials for fabricating an air frame from the regular vendor. You let the stakeholder know that you will check into this further for him. A couple of days later, you respond back to him that you are waiting for a call from the supplier and have been in contact with several other vendors. The other vendors who supply the same materials have plenty in stock. What are you currently engaged in with the stakeholder?

Managing expectations of a stakeholder; Addressing concerns that have not turned into full blown issues is an activity the project manager should perform to manage stakeholder expectations.

Project planning has completed and you are managing the execution of the project. One day, the customer meets with you to bring up an issue. You document the issue in the issue log and explain to the customer that you understand their concern and will address it next week. What are you currently engaged in with the customer?

Managing stakeholder expectations The issue log is used to document issues that arise as well as manage stakeholder expectations. This is managing the expectations that the customer has about when the issue will be resolved.

A) Ensuring expectations are realistic and achievable B) Checking in with stakeholders often. C) Identifying stakeholder expectations D) Providing regular reports on deliverable, changes, and the fulfillment of strategic objectives. G) Addressing concerns and fixing problems immediately

Managing stakeholder expectations will ensure that stakeholders are satisfied by project results. What are effective methods for managing stakeholder expectations? A) Ensuring expectations are realistic and achievable B) Checking in with stakeholders often. C) Identifying stakeholder expectations D) Providing regular reports on deliverable, changes, and the fulfillment of strategic objectives. E) Addressing problems at specific times only F) Limiting the scope of your project G) Addressing concerns and fixing problems immediately

You are currently executing the activities for a project to produce an effective and safe drug that can be sold to pharmacies around the world.One of the ingredients in the drug is only manufactured by a few suppliers, two of which are reputable and one that is known for quality control issues. The supplier with the quality control issues sells the ingredient at a cost of 50% less than the two reputable suppliers.The customer wants you to change suppliers to purchase the ingredient from the supplier that sells the ingredient at a cheaper price point, as costs for the ingredients from your current supplier have increased. You explain the risks that are known with this supplier and the benefits of buying the ingredient from one of the other suppliers. You remind the customer that one of the major goals for the project is to produce an effective and safe drug. You address their cost concerns and help resolve the issue. Which activity BEST describes what you are you currently engaged in?

Managing the customer's expectations

You are currently executing the activities for a project to produce an effective and safe drug that can be sold to pharmacies around the world. One of the ingredients in the drug is only manufactured by a few suppliers, two of which are reputable and one that is known for quality control issues. The supplier with the quality control issues sells the ingredient at a cost of 50% less than the two reputable suppliers. The customer wants you to change suppliers to purchase the ingredient from the supplier that sells the ingredient at a cheaper price point, as costs for the ingredients from your current supplier have increased. You explain the risks that are known with this supplier and the benefits of buying the ingredient from one of the other suppliers. You remind the customer that one of the major goals for the project is to produce an effective and safe drug. You address their cost concerns and help resolve the issue. Which activity BEST describes what you are you currently engaged in?

Managing the customer's expectations Managing stakeholder expectations begins with having a good understanding of the stakeholder's needs and desires for the project. This process involves negotiating with and influencing stakeholder decisions to help better meet their expectations and to ensure that the goals of the project are met.

Marianne is a project manager currently working on a project to upgrade workstations, servers, networking equipment, and software during the week from Monday to Friday from 9:00 a.m. to 5:00 p.m. She schedules a meeting every other Friday to meet with Bob, the head of the IT department, to discuss project progress and costs. Bob's secretary and accountant are also present as they are being used a couple of days a week by Marianne. The project team members, made up from Bob's staff, report to both Marianne and Bob. Within which type of organization is Marianne working?

Marianne is working within a balanced matrix organization. In a balanced matrix organization, the project manager works full time and power is shared between the functional manager and the project manager, including control of the budget and reporting structure. We know from the scenario that Marianne is a full-time project manager. We also know control of the budget is shared equally between Marianne and Bob, and team members report to both of them. In addition, the project administrative staff work part time in a balanced matrix organization. This is also true for this scenario since Bob's secretary and accountant are being used by Marianne a couple of days a week.

Marianne is the project manager for a project. The project team has begun performing the activities outlined by the project plan during the week from Monday to Friday from 9:00 a.m. to 5:00 p.m. Bob provides the funds for the project and resources are always available to Marianne. Meetings are scheduled every other Friday to meet with her staff of designers, network engineers, and software engineers. At the end of every month, Marianne and her staff meet with the project managers from her organization and their staff for a fun night out. Within which type of organization is Marianne working?

Marianne is working within a projectized organization. In a projectized organization, the project manager is full time, has staff that reports directly to them with no functional managers, and is one of many project managers within the organization. We know that Marianne works full-time hours during the week. We also know that she has her own staff of designers, network engineers, and software engineers. Also, because she meets with other project managers and their staff and no functional managers are described, it is clear she works in a projectized organization.

The project life cycle consists of four stages: starting the project, organizing and preparing, carrying out work, and closing the project. The life cycle encompasses the entire project. The product life cycle is made up of all the activities that span a product's life, divided into five sequential stages. It starts with the inception and development stage, moves to market introduction, market growth, and market maturity, and ends with product decline. Phases are divisions of the work for a project. Each phase generally involves discrete work and results in a specific deliverable, which is handed off when the phase ends. The end of a phase is a natural assessment or decision point for a project. Correct answer(s): Target 1 = Option A Target 2 = Option B Target 3 = Option C

Match each characteristic of project life cycles, product life cycles, and project phases to the corresponding project concept. Not all characteristics will match to a concept. A) Four stages of an entire project B) Activities divided into five sequential stages, from development to retirement from use C) A division of project work that creates a distinct deliverable D) Activities for regulating and controlling a project's progress E) A project divided into two stages: start and finish Targets: 1) Project life cycle 2) Product life cycle 3) Project phase

The project life cycle consists of four stages. They are starting the project, organizing and preparing, carrying out project work, and closing the project. Project management processes are organized into five groups. They are the Initiating, Planning, Executing, Monitoring and Controlling, and Closing Process Groups. Correct answer(s): Target 1 = Option A, Option B, Option C Target 2 = Option D, Option E, Option F

Match each component of project life cycles and project management process groups with the concept it can be defined as. Each concept may have more than one match. A) Organizing and preparing B) Carrying out the work C) Closing the project D) Monitoring and controlling E) Initiating F) Executing Targets: 1) Project life cycle stage 2) Project management process group

Vendors - carry out contractual requirements, such as supplying goods or services. B) Supply goods or services according to contract. Customers - provide information about their requirements for the product. E) Provide information about product requirements. Operational Stakeholders - anyone in the organization who continues to perform normal business functions. D) Perform ongoing business functions. Project Sponsor - Champions the project, develops initial scope, provides resources, removes road blocks, communicates with senior management. A) Remove roadblocks during the project life cycle. C) Provide resources for the project. F) Develop the initial scope of the project.

Match each description to the stakeholder to which it best applies. Vendors, Customers, Operational Stakeholders, Project Sponsor. A) Remove roadblocks during the project life cycle. B) Supply goods or services according to contract. C) Provide resources for the project. D) Perform ongoing business functions. E) Provide information about product requirements. F) Develop the initial scope of the project.

Portfolio Managers D) Manage a group of unrelated projects and programs that support overall organizational strategic objectives. PMO's C) Standardize project work across the organization and provide mentoring to project managers. Program Managers A) Manage and control groups of related projects to achieve consolidated benefits. Sponsors B) Liaise between the project management team and executive management.

Match each role in a project to the organizational stakeholder to which it best applies. Portfolio Managers, PMOs, Program Managers, Sponsors. A) Manage and control groups of related projects to achieve consolidated benefits. B) Liaise between the project management team and executive management. C) Standardize project work across the organization and provide mentoring to project managers. D) Manage a group of unrelated projects and programs that support overall organizational strategic objectives.

Project Team - role is to produce quality work within deadlines. May also liaise with other experts. A) Liaising with customers and technical experts. C) Producing quality work while meeting project deadlines. Project Manager A) Liaising with customers and technical experts. B) Alternating between big-picture view and addressing project details. D) Developing project plans and reporting on project metrics.

Match the responsibility with the appropriate stakeholder. Project team or Project Manager. A) Liaising with customers and technical experts. B) Alternating between big-picture view and addressing project details. C) Producing quality work while meeting project deadlines. D) Developing project plans and reporting on project metrics.

Operational Manager A) Provide resources and technical know-how to the project team. B) Interact with customers or users on the project team's behalf. Functional Manager A) Provide resources and technical know-how to the project team. C) Provide marketing plans or financial reports to the project manager to assist in planning activities.

Match the role to corresponding organizational stakeholder. Operational Manager and Functional Manager. A) Provide resources and technical know-how to the project team. B) Interact with customers or users on the project team's behalf. C) Provide marketing plans or financial reports to the project manager to assist in planning activities.

You are in the process of gathering and analyzing stakeholder requirements to finalize your project charter. Which activity would this include?

Milestone schedules

You are in the process of gathering and analyzing stakeholder requirements to finalize your project charter. Which activity would this include?

Milestone schedules High-level planning occurs during the initiating processes of your project. These activities result in information that is included in the project charter of a project. This includes analyzing stakeholder requirements to determine project scope milestones, which results in a milestone schedule.

You have finished identifying potential risks to a project you are managing. You are now listing ways to deal with the potential project risks. For several of the risks, you have determined that the best strategy to use is to reduce the probability or the impact of the risk to the point where it can be accepted. Which risk response strategy does this BEST describe?

Mitigation

You are currently managing a landscaping project. Due to an unpredicted heat wave, grass seed has been ineffectual. As a contingency plan, a sod supplier has been sourced. In which process are you currently involved?

Monitor Risks

You are currently managing a landscaping project. Due to an unpredicted heat wave, grass seed has been ineffectual. As a contingency plan, a sod supplier has been sourced. In which process are you currently involved?

Monitor Risks; he Monitor Risks process involves executing a contingency plan in the event that an identified risk occurs. In this example, the heat wave made it so that the planned grass seed did not grow, and as a contingency a sod supplier was sourced. The main goals of this process are to implement risk response, track risks, monitor residual risks, identify new risks, and evaluate the effectiveness of the risk process. Since the heat wave caused the risk of the seed not sprouting to occur, the steps outlined in the contingency plan needed to be performed.

You are a project manager for a major tire distributor, and you are monitoring your team's performance for the summer tire campaign project. You have created a document that includes all the WBS elements and value, variance, and index comparisons. Which process creates this document?

Monitor and Control Project Work

You are managing a project that has received bad publicity in the local news. This is due to the project being behind schedule, all personnel being devoted to production, and proper cleanup not being performed. There was an effort to bring the project back on schedule, but the public was more concerned with debris making a mess of community. The decision to move personnel from cleanup to production would have been made during which process?

Monitor and Control Project Work

You are managing a project that has received bad publicity in the local news. This is due to the project being behind schedule, all personnel being devoted to production, and proper cleanup not being performed. There was an effort to bring the project back on schedule, but the public was more concerned with debris making a mess of community. The decision to move personnel from cleanup to production would have been made during which process? Answers A. Direct and Manage Project Work B. Monitor and Control Project Work C. Validate Scope D. Perform Integrated Change Control

Monitor and Control Project Work

You are the project manager overseeing the development of a new console video game.After demoing the product at a gala, the investors and product testers would like to see some changes to the product. You agree that the changes are possible and have prepared a series of change requests. You are currently involved in the process that oversees the implementation of changes as they are performed. Which process are you performing?

Monitor and Control Project Work One of the primary functions of the Monitor and Control Project Work process is to monitor the implementation of approved changes. This process ideally ensures that the work is being completed the way it should. Tracking, reviewing, and regulating the progress helps keep the process on track with the planned schedules.

You are managing a project that has been underway for several months. An issue has been encountered that will delay the project and possibly prevent it from finishing on time. A corrective action has been identified that will ensure the project is able to be completed on time. Where will the corrective action be tracked as it is implemented?

Monitor and Control Project Work The Monitor and Control Project Work process is responsible for performing corrective actions Monitoring involves gathering information about the project's performance. This helps you detect trends by identifying any deviations from or risks to the project plan. Then, you can take preventive or corrective action if needed. Controlling activities in the Monitor and Control Project Work process involves taking action to correct problems or deviations you discover through monitoring activities. This includes preparing change requests, monitoring implementation of corrective actions, adjusting project baselines to account for approved changes, and monitoring the execution of risk response plans.

You are a project manager for a major tire distributor, and you are monitoring your team's performance for the summer tire campaign project. You have created a document that includes all the WBS elements and value, variance, and index comparisons. Which process creates this document?

Monitor and Control Project Work The document that is being described in the question is an example of work performance report. Work performance report is an output of the Monitor and Control Project Work process. Work performance report can contain work performance information that compares actual results to a baseline.In terms of this example, the PV, EV, and AC would all be compared, as well as the cost and schedule variance, and the CPI and SPI.

You are a project manager for a major tire distributor, and you are monitoring your team's performance for the summer tire campaign project. You have created a document that includes all the WBS elements and value, variance, and index comparisons. Which process creates this document?

Monitor and Control Project Work Work performance report is an output of the Monitor and Control Project Work process. Work performance report can contain work performance information that compares actual results to a baseline.In terms of this example, the PV, EV, and AC would all be compared, as well as the cost and schedule variance, and the CPI and SPI.

While creating the schedule for a project you are managing, you need to prepare appropriate contingency and response plans for risks that may be encountered that would delay the project. Which method is the MOST appropriate to achieve this?

Monte Carlo analysis A Monte Carlo analysis is used to test the feasibility of the draft schedule by assessing a series of worst-case scenarios, based on activity assumptions. The results of this technique are used to prepare appropriate contingency and response plans, outlining how the project can finish on time despite possible delays.

MCAD

Moving, Changing, Adding, Deleting

The project management office for your organization uses net present value (NPV) to assess potential projects. At this time, there is only money to begin one project. Given the following results, what is the opportunity cost of the project chosen? Project A has an NPV of $30,000 Project B has an NPV of $55,000

NPV is calculated by taking the total expected revenue and subtracting the estimated cost over the life of the project. A project that has a positive NPV would be considered a good investment; and the higher the NPV, the more attractive the option. Since project B has the greatest positive NPV, it should be chosen. Opportunity cost is the cost of the opportunity that you give up when you select one project over another one. In this case, we would select project B because it has the higher NPV value. Therefore, the opportunity cost would be the cost of project A, which is $30,000.

Return on Invested Capital (ROIC)

Net income after tax / Invested Tax (smaller is better)

Economic Value Added (EVA)

Net operating profit after taxes minus (capital x cost of capital); a measure of the economic value of an investment or project

Two project team members are observed in a heated discussion about the results of the project review of the lessons learned collated throughout the first phase of the project. The team member who observer the argument thinks that this issue is will negatively affect the attitudes of other team members not involved and informs the project manager. What should the project manager do NEXT?

Observe later interactions between the project team members involved in the argument to see if there are lasting effects.

Two project team members are observed in a heated discussion about the results of the project review of the lessons learned collated throughout the first phase of the project. The team member who observer the argument thinks that this issue is will negatively affect the attitudes of other team members not involved and informs the project manager. What should the project manager do NEXT?

Observe later interactions between the project team members involved in the argument to see if there are lasting effects. Since the project manager is hearing this information second hand, they cannot be sure whether the two-team members are too emotional to be able to work out their differences. Therefore, the project manager should monitor the situation by observing later interactions between the project team members to see if there are lasting effects.

Frank is a new project team member with some project experience in all areas of project management, but specializing in procurements. The project has received proposals from different vendors. Frank has been assigned the task to determine if the cost estimates of the procurement items provided by one of the qualified vendors are reasonable. Which action should he do FIRST?

Obtain an independent cost estimate for the procurement items from a professional external estimator.

You have been assigned as the project manager for a new project. A lot of the high-level planning and requirements have been completed and this information is provided to you by the project sponsor. You coordinate initiating efforts with all key stakeholders, including the customer. Together you determine the initial project organization, the milestones required, project success criteria, and how the scope is to be controlled. Which activity should be completed FIRST before proceeding with the project?

Obtain project charter approval

You are not getting the results required from the plastic mold used to make one of the deliverables needed for your project. You have requested audit team to investigate the thermoforming process. They decide to look at how the temperature affects the pliability of the plastic. What should they do?

On a scatter diagram, plot the temperature against the percentage of pliability A scatter diagram is used to illustrate the relationship between two variables. In this case, the audit team can look at how the temperature affects the pliability of plastic by plotting the temperature changes against the pliability of the plastic on a scatter diagram.

After a delay in receiving parts, a team member has finished assembling the final product for the activity they were working on. What should be done NEXT?

Once the product has been assembled, Check that the product meets the quality specifications.

The project charter has been completed on your current project and you are currently working on identifying all potential stakeholders. Company policy states that the classification method to be used needs to organize stakeholders based on their power, urgency, and legitimacy. Which classification method should you use?

One of the steps involved when performing stakeholder analysis is to identify possible impacts, good or bad, that a stakeholder may have on the project. Stakeholders are then classified to best manage their expectations and to make sure the project manager's time is used in the most efficient manner possible. The salience model is a classification model that organizes different categories of stakeholders based on the following: their ability to impose their will (power) their need for immediate attention (urgency) their involvement is suitable (legitimacy)

Monitor and Control Project Work

One of the tasks performed as part of the Monitor and Control Project Work process is the comparison between the actual performance and the project management plan. This process tracks, reviews, and regulates the project to meet objectives.

organizational process assets are assets gained from an organizations processes, procedures, and corporate knowledge base. They often serve as inputs for project processes and may make certain processes unnecessary.

Organizational Processes assets.

You work as a supervisor for the Engineering department of an organization that mainly performs operational activities with the occasional project on the side. The organization is made up of both union and nonunion workers and most of the revenue is derived from the operational side of the business. The projects for your organization are normally handled by an external company that specializes in project work. However, due to budget constraints, you are currently working on a new project for your organization. The project charter has been created, identifying you as the project manager. However, no other team members have been assigned to the project. You have been working closely with the Human Resources department to identify the project roles and responsibilities that are going to be required on the project team.Which of the following is a possible constraint for this scenario?

Organizational structure

You work as a supervisor for the Engineering department of an organization that mainly performs operational activities with the occasional project on the side. The organization is made up of both union and nonunion workers and most of the revenue is derived from the operational side of the business. The projects for your organization are normally handled by an external company that specializes in project work. However, due to budget constraints, you are currently working on a new project for your organization. The project charter has been created, identifying you as the project manager. However, no other team members have been assigned to the project. You have been working closely with the Human Resources department to identify the project roles and responsibilities that are going to be required on the project team. Which of the following is a possible constraint for this scenario?

Organizational structure The scenario mentions that an external company is normally used to manage projects for the organization. In the case of the current project, the external company is not being used. Because your organization usually only performs operational activities, as opposed to project work, the necessary management support and employee skill set may not be a part of the organization.

You are creating the resource management plan for a project you are managing. You want to reduce the amount of time it takes to create the plan while ensuring it will be effective. Which item is best suited to help you achieve this?

Organizational theory Organizational theory provides information about how individuals and teams behave. This knowledge can be applied to the creation of roles and responsibilities within a project. This theory can help enhance the effectiveness of the plan and reduce the effort required to create it.A key factor in influencing team and individual behavior is organizational structure. Functional, projectized, or matrix structures affect how project teams and their members perform, so they should affect staffing decisions.

You are a project manager for a large construction company. Your company has an established contract with a local building supply company for the majority of the materials that you use on your projects.Your senior management has assigned you to a fairly aggressive project and has signed off on the project charter. Your first task is to begin identifying potential stakeholders for this project. Which activity should you perform?

Organize meetings

You are a project manager for a large construction company. Your company has an established contract with a local building supply company for the majority of the materials that you use on your projects. Your senior management has assigned you to a fairly aggressive project and has signed off on the project charter. Your first task is to begin identifying potential stakeholders for this project. Which activity should you perform?

Organize meetings. On large projects, it can be difficult to identify all the stakeholders by yourself. To ensure that you have a complete list, you will need to rely on the expert judgment of others. One tool that is commonly used when identifying stakeholders is meetings. Meetings typically consist of the project team, the project manager, and the affected or involved stakeholders.

You are working to determine the funds that will be required to complete a project that you are managing. You are examining historical information obtained from previous projects to use as the basis for determining the price per square foot of flooring. You will use this information to identify the cost of 10,000 square feet of flooring that is required for the current project. Which technique are you using to create the estimate?

Parametric estimating is a technique that reviews historical data for statistical correlations.Variables are then used to estimate the costs in the current project. For example, if historical information identifies the flooring installed in a similar project cost $1.50 per square foot, then the 10,000 square feet of flooring required for the new project would cost $15,000. Typically, this technique has been known to produce a high level of accuracy, but it can be costly due to the level of sophistication that is required to implement it. In most cases, this technique is preferred when the performing organization performs many similar projects, historical information is accurate, and the model used for the estimates is scalable.

You are working to determine the funds that will be required to complete a project that you are managing. You are examining historical information obtained from previous projects to use as the basis for determining the price per square foot of flooring. You will use this information to identify the cost of 10,000 square feet of flooring that is required for the current project. Which technique are you using to create the estimate?

Parametric estimating. Parametric estimating is a technique that reviews historical data for statistical correlations. Typically, this technique has been known to produce a high level of accuracy, but it can be costly due to the level of sophistication that is required to implement it. In most cases, this technique is preferred when the performing organization performs many similar projects, historical information is accurate, and the model used for the estimates is scalable.

You are engaged in the quality management processes of a project designed to build the world's smallest car. The development of the car has been plagued with issues. There is a month remaining before you must unveil the car to the project sponsors. You have decided to deal with the three biggest problems before this milestone date. Which resource can be used to identify three problems that generate the most defects?

Pareto chart

You are the manager of a project that is building a new interactive children's toy. After some problems with competitor's products, the government mandated new quality laws. This means that your product will need to adhere to these new quality standards. During which specific process does the project manager assess the impact a change has on the project?

Perform Integrated Change Control

The audit team is auditing the quality requirements for a process that can be improved. Senior management needs to know whether or not they should consider changing the process and require your input as a project manager. The audit team has identified issues and recommended a change to the process.What should you do FIRST to provide the most appropriate information for senior management to make a decision on this investment?

Perform a cost-benefit analysis

The audit team is auditing the quality requirements for a process that can be improved. Senior management needs to know whether or not they should consider changing the process and require your input as a project manager. The audit team has identified issues and recommended a change to the process. What should you do FIRST to provide the most appropriate information for senior management to make a decision on this investment?

Perform a cost-benefit analysis You should perform a cost-benefit analysis first to provide the most appropriate information for senior management to make a decision on this investment. During a cost-benefit analysis, you determine whether the benefits of making the change outweigh the costs of making the changes.

The audit team is auditing the quality requirements for a process that can be improved. Senior management needs to know whether or not they should consider changing the process and require your input as a project manager. The audit team has identified issues and recommended a change to the process. What should you do FIRST to provide the most appropriate information for senior management to make a decision on this investment?

Perform a cost-benefit analysis. During a cost-benefit analysis, you determine whether the benefits of making the change outweigh the costs of making the changes.

You have just finished prioritizing project risks based on the probability of occurrence and impact to the project. Which action should you do NEXT?

Perform a quantitative analysis

You are a project manager for a construction firm that offers prefabricated or custom-built modular homes. In the past, a client contracted your company to build them a new home, and specified several unique customizations that they wanted. Approximately four months later, the house has been completed and some minor landscaping needs to take place. Which action should now take place with the customer?

Perform a walkthrough of the finished product

You are a project manager for a construction firm that offers prefabricated or custom-built modular homes. In the past, a client contracted your company to build them a new home, and specified several unique customizations that they wanted. Approximately four months later, the house has been completed and some minor landscaping needs to take place. Which action should now take place with the customer?

Perform a walkthrough of the finished product. Once the house is complete, it is important to verify that the house meets the requirements agreed upon by the client and the construction firm. This can be accomplished by performing a walkthrough or inspection of the home. After the inspection, either the house will be accepted, or some change will be requested.

You need to determine relevant information about each stakeholder on your project. This information includes their level of knowledge, their interest in the project, and their contributions to the project. What should you do?

Perform data analysis

You need to determine relevant information about each stakeholder on your project. This information includes their level of knowledge, their interest in the project, and their contributions to the project. What should you do?

Perform data analysis; Stakeholder analysis is a data analysis technique that involves gathering relevant information about each stakeholder, which is used to help create the stakeholder register.This information includes the role they play in the project, their attitudes, their expectations, their stake in the project, and interests. Their level of knowledge, their interest in the project, and their contributions are examples of their stake in the project.

The initial round of project planning has completed and all the relevant stakeholders have approved the project management plan.During project execution, it comes to the project manager's attention that the contingency for one of the unplanned events may not be sufficient to reduce the impact of the event. What should the project manager do NEXT?

Perform reserve analysis and communicate the findings in a burndown chart.

The initial round of project planning has completed and all the relevant stakeholders have approved the project management plan. During project execution, it comes to the project manager's attention that the contingency for one of the unplanned events may not be sufficient to reduce the impact of the event. What should the project manager do NEXT?

Perform reserve analysis and communicate the findings in a burndown chart. In this scenario, risks on the project are being tracked and evaluated to determine if they are effective. These kinds of activities occur as part of the Monitor Risks process. One of the tools and techniques of the Monitor Risks process is reserve analysis. This technique is used to compare the remaining contingency reserves against the amount of risk remaining at that point in time. This will allow the project manager to determine if there are sufficient contingency reserves for any unplanned events that may occur. This information is often communicated with a visual representation such as a burndown chart.

You are a project manager for an electric utility company. A project has been authorized to create a new substation that will supply power to a newly developed industrial park. You have been assigned to the project, which is in the process of identifying individuals and groups that may have influence over any aspect of the project. You are finding that the list is getting quite large and may be difficult to manage. Which action should you take to help organize the list so that stakeholders receive the appropriate amount of attention from you?

Perform stakeholder analysis Not every stakeholder should be handled equally on the project, as a project manager's time is limited and will need to be used in the most efficient manner possible. This technique is used to organize stakeholders based on interests, expectations, and influence on the project.

You are a project manager for an electric utility company. A project has been authorized to create a new substation that will supply power to a newly developed industrial park. You have been assigned to the project, which is in the process of identifying individuals and groups that may have influence over any aspect of the project. You are finding that the list is getting quite large and may be difficult to manage. Which action should you take to help organize the list so that stakeholders receive the appropriate amount of attention from you?

Perform stakeholder analysis Stakeholder analysis is a technique that is used to collect and examine information to determine how stakeholder interests are going to be taken into account throughout the project. This technique is used to organize stakeholders based on interests, expectations, and influence on the project. Not every stakeholder should be handled equally on the project, as a project manager's time is limited and will need to be used in the most efficient manner possible.

You are instructed to attach new arms on any of the widgets that have broken arms. What BEST describes what you are doing?

Performing a corrective action

You are working on a project that has been underway for several weeks. The project entails creating and installing a new piece of software that will increase productivity for the marketing department. To ensure that the new software meets the agreed quality requirements, you have scheduled testing to be performed on the new software by programmers from your organization who have one year of programming experience. You notice that testing on part of the software is taking three times as long as it should. You determine that contracting out the testing to external programmers will ensure that the schedule set for testing will not be exceeded. As a result, you contract out the work to the external programmers to finish the software testing. What BEST describes what you are doing?

Performing a corrective action

You are working on a project that has been underway for several weeks. The project entails creating and installing a new piece of software that will increase productivity for the marketing department.To ensure that the new software meets the agreed quality requirements, you have scheduled testing to be performed on the new software by programmers from your organization who have one year of programming experience.You notice that testing on part of the software is taking three times as long as it should. You determine that contracting out the testing to external programmers will ensure that the schedule set for testing will not be exceeded. As a result, you contract out the work to the external programmers to finish the software testing. What BEST describes what you are doing?

Performing a corrective action

You are working on a project that has been underway for several weeks. The project entails creating and installing a new piece of software that will increase productivity for the marketing department.To ensure that the new software meets the agreed quality requirements, you have scheduled testing to be performed on the new software by programmers from your organization who have one year of programming experience. You notice that testing on part of the software is taking three times as long as it should. You determine that contracting out the testing to external programmers will ensure that the schedule set for testing will not be exceeded. As a result, you contract out the work to the external programmers to finish the software testing. What BEST describes what you are doing?

Performing a corrective action. Corrective actions implement changes to bring future project performance back in line with the project management plan. In this scenario, the initial testers have caused a deviation from the project schedule. As a result, you have outsourced the remaining testing to ensure that you are back on schedule in the future.

Deming

Plan, Do, Check, Act

Organizational Process Assets (OPA)

Plans, processes, policies, procedures, and knowledge bases that are specific to and used by the performing organization.

PESTLE

Political, Economic, Social, Technological, Legal, Environmental

Prompt List

Predetermined list of risk categories that might give rise to individual project risks. Used to aid team in generating risk identification techniques.

Quality Cost Types

Prevention, Appraisal, Internal Failure, External Failure

You are providing the funding for a potential project for your organization. Which of the following is one of your responsibilities during the initiation stage of the project?

Prioritize the constraints of the project

Troy is managing a project that is several weeks into production. One of the processes used on the project is imposing constraints on what can be achieved by the project team. What should Troy use to determine a strategy to improve the process?

Process analysis

You are currently involved in controlling procurements on a mission critical project for your organization. A seller has been sourced to provide a high load winch system. The winch that was to be supplied was rated at 1,000 pounds, but it is currently unavailable and was replaced with an 800-pound model. This has resulted in a conflict. Which item would you refer to, as the project manager, in order to determine the proper procedure to handle the dispute?

Procurement contract

You are currently involved in controlling procurements on a mission critical project for your organization. A seller has been sourced to provide a high load winch system. The winch that was to be supplied was rated at 1,000 pounds, but it is currently unavailable and was replaced with an 800-pound model. This has resulted in a conflict. Which item would you refer to, as the project manager, in order to determine the proper procedure to handle the dispute?

Procurement contract Procurement contracts are formal and legally binding documents that use specialized and technical language, so only qualified individuals should prepare them. An important component that should be included in each contract is a section on how to handle disputes.

You have outsourced the plumbing work for a project designed to build a new state of the art office building. Several weeks into the project, you need to identify the metrics that will be assessed when determining how the contract is performing. Which is the BEST source of this information?

Procurement management plan

You are defining the scope of a project that you are managing. You need to discover the attributes and features that the project deliverables require. Which technique would be BEST to use?

Product analysis Product analysis uses methods like product breakdown, systems analysis, systems engineering, value engineering, value analysis, and requirements analysis. These methods discover the attributes and features that the project deliverables require.

processes that relate specifically to the end result, the product.

Product-Oriented Process

You are currently reviewing information to ensure that the project is on track and within schedule. You have identified causes of schedule variances and the corrective actions that were used. Where would you document this information?

Project Documents updates. Project Documents include a number of project documents including the assumption log, the lessons learned register, and basis of estimates. The causes of variances, corrective actions that were used, and lessons learned are going to be project document updates from the Control Schedule process. These will be helpful for future projects if a similar issue arises.

You are in the process of estimating the activity durations for the various activities contained in the scope baseline for a large project being undertaken by your organization. You have an activity that will most likely take eight days to complete. It has been determined that the activity has a best case scenario of being completed in four days and a worst case scenario of taking 18 days. Which duration will you record for this activity using PERT?

Program Evaluation and Review Technique (PERT), The formula used to calculate PERT is (O + 4M + P) / 6. In this formula, O represents the optimistic estimate, M represents the most likely estimate, and P represents the pessimistic estimate. PERT = (O + 4M + P) / 6 Inputing the values from scenario: PERT = (4 days + 4(8 days) + 18 days) / 6 PERT = (4 days + 32 days + 18 days) / 6 PERT = 54 days / 6 PERT = 9 days

A) Programs coordinate project benefits to generate consolidated benefits. B) Programs provide greater control over project outcomes and the sharing of project resources. C) Programs are divided into subsections to facilitate ease of management E) Programs include both projects and related ongoing work.

Programs and projects are different in nature and can have profound effects on one another. What are true statements about programs and their relationship to projects. A) Programs coordinate project benefits to generate consolidated benefits. B) Programs provide greater control over project outcomes and the sharing of project resources. C) Programs are divided into subsections to facilitate ease of management D) Programs determine the strategic goals projects should have. E) Programs include both projects and related ongoing work.

You are currently reviewing information to ensure that the project is on track and within schedule. You have identified causes of schedule variances and the corrective actions that were used. Where would you document this information?

Project Documents Updates. Project documents include a number of project documents including the assumption log, the lessons learned register, and basis of estimates. The causes of variances, corrective actions that were used, and lessons learned are going to be project document updates from the Control Schedule process. These will be helpful for future projects if a similar issue arises.

You are the project manager for your organization. During the closing stage of your project, a team member who is training to become a project manager asks which documents are typically referenced during the closing of a project. Which of the following is the BEST answer to the team member's question?

Project Management Plan

General processes that can be applied to any project.

Project Management Processes

Performance Competency - includes qualifications for the job and relevant experience. B) You have experience in analyzing and mitigating risk D) You have worked on similar projects successfully in the past Personal Competency - includes the traits and personal skills that enable a project manager to manage well. C) You're successful at motivating a project team. A) You're able to negotiate good deals with suppliers Knowledge Competency - includes what you know about project management. E) You know how to conduct a risk analysis F) You understand the uses of a Pareto diagram

Project Managers need competencies in three main areas. Match the following with Performance, Personal, and Knowledge. A) You're able to negotiate good deals with suppliers B) You have experience in analyzing and mitigating risk C) You're successful at motivating a project team. D) You have worked on similar projects successfully in the past. E) You know how to conduct a risk analysis F) You understand the uses of a Pareto diagram.

You have been assigned to a new project that was requested by your organization's project management office to meet a new government regulation. They have provided you with a number of different documents to help you develop the initiation documentation required for this project. You want to understand the relationship between the product being created and the business need before you begin defining the high-level scope of the project. Which document would you review FIRST?

Project benefits management plan The project benefits management plan documents the target benefits and strategic alignment. The business case and need assessment are both used in developing the project benefits management plan.

You are a project manager for a large manufacturing company. An internal project has been formally approved and you are in the process of identifying key stakeholders. Where would be the BEST place to start?

Project charter; The project charter is the document that formally authorizes the project. It is a high-level document that does not provide many details, but can provide information concerning internal and external people that are interested, involved, or impacted by project success. This may include stakeholders such as project sponsors, customers, team members, internal departments, and external individuals or groups.

You are currently reviewing restrictions or limitations that are both internal and external to the project. These restrictions will affect the performance of the project or a process within the project. Which option does this BEST identify?

Project constraint

You are currently reviewing restrictions or limitations that are both internal and external to the project. These restrictions will affect the performance of the project or a process within the project. Which option does this BEST identify?

Project constraint A project constraint is an applicable restriction or limitation, internal or external to the project, which will affect the performance of the project or a process.Some of the most common constraints on decision making are the organizational structure, collective bargaining agreements, preferences of the project management team, and expected staff assignments.

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. The official flower is in short supply due to a heat wave in the area in which they are grown. Therefore, the price per plant will be higher than originally planned. While a potential supplier shortage was an identified risk, it was not due to a heat wave causing a shortage in the supply chain. You are in the process of reassessing the project risks, but need to know what the tolerances for the original project risks were. Where do you find this information?

Project management plan

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. The official flower is in short supply due to a heat wave in the area in which they are grown. Therefore, the price per plant will be higher than originally planned.While a potential supplier shortage was an identified risk, it was not due to a heat wave causing a shortage in the supply chain. You are in the process of reassessing the project risks, but need to know what the tolerances for the original project risks were. Where do you find this information?

Project management plan

You are the lead project manager at a large organization. As such, it is your responsibility to ensure that all project objectives have been met, and that the project is successful by having the deliverables accepted by the customer.When evaluating the completion of a project, against which document is project completion measured?

Project management plan

You need to document how to engage the different project stakeholders to ensure that their expectations for the project are met. What is the BEST source of information that identifies the techniques that need to be used for communication among the stakeholders?

Project management plan

You are the lead project manager at a large organization. As such, it is your responsibility to ensure that all project objectives have been met, and that the project is successful by having the deliverables accepted by the customer. When evaluating the completion of a project, against which document is project completion measured?

Project management plan The project management plan is used to measure the scope of the project to ensure project completion. The project management plan will contain information from previous project phases. Evaluating this information ensures that all of the project objectives have been met, and that all project work is complete.

You have been contracted by an organic honey startup company to design a process for efficient honey gathering. It is a daunting task trying to maintain the schedule, as there are many variables to consider related to the bee's honey production. Which option can be used to reduce the complexity of this task?

Project management software Project management software is a computer application that performs a series of analysis and forecasting related tasks. As it can be used to analyze and forecast time-related data, it could be used to reduce the complexity of this task.

You are a project manager who has been recently hired by a large projectized organization. You have been assigned to an internal project and you are working closely with the project sponsor to develop the documentation that will formally authorize the first phase of the project. Who is responsible for providing information on the business needs?

Project sponsor In this scenario, the project manager and sponsor are in the process of developing the project charter, which will be used to formally authorize a project or an individual phase of a project. One of the key inputs to creating a project charter is the business case, which includes information on the business needs for the product or service.

As an experienced project manager, you understand the importance of attaining formal acceptance from a customer for project deliverables. There are several processes and activities that occur during the project lifecycle. Which statement BEST describes the primary activity of the Close Project or Phase process?

Provide information that will formalize the project completion

C) Participating in the creation of the project charter D) Being involved early on in the process E) Understanding how the project aligns with organizational strategy F) Communicating business goals to team members and stakeholders.

Project managers are also invovled in the creation and communication of the project charter. What are the roles of the project manager during this process? A) Permitting the expenditure of resources B) Authorizing solutions regarding the issues that are affecting the project C) Participating in the creation of the project charter D) Being involved early on in the process E) Understanding how the project aligns with organizational strategy F) Communicating business goals to team members and stakeholders.

You are a project manager for an organization that is moving from paper to a new payroll system where clients can access pay and tax statements online. The project is in its final phase. You wish to review information that was brought up by a specific project stakeholder during meetings, as you plan to follow up with them. Which asset would include this information?

Project records

You are the project manager for one of the top golf equipment producers in the world, and you are currently overseeing the development of this year's club models. You are currently reviewing information to ensure that the project is on track and within schedule. Which project document would be updated as a result of this?

Project schedule

You are currently defining the work that will be required to complete a product that will be produced by a project that you are managing. Which item are you currently working on?

Project scope

You are currently defining the work that will be required to complete a product that will be produced by a project that you are managing. Which item are you currently working on?

Project scope Project scope describes the project deliverables and the work that must be performed to create this product, service, or result for the stakeholders. This includes the work needed to fulfill any specified features and functions outlined. Once the project scope is determined, the project scope statement can be created.

You are currently defining the work that will be required to complete a product that will be produced by a project that you are managing. Which item are you currently working on?

Project scope describes the project deliverables and the work that must be performed to create this product, service, or result for the stakeholders. This includes the work needed to fulfill any specified features and functions outlined. Once the project scope is determined, the project scope statement can be created.

Who is responsible for guiding the formalization and approval of the project?

Project sponsor

You are a project manager who has been recently hired by a large projectized organization. You have been assigned to an internal project and you are working closely with the project sponsor to develop the documentation that will formally authorize the first phase of the project. Who is responsible for providing information on the business needs?

Project sponsor

You are a project manager who has been recently hired by a large projectized organization. You have been assigned to an internal project and you are working closely with the project sponsor to develop the documentation that will formally authorize the first phase of the project. Who is responsible for providing information on the business needs?

Project sponsor; One of the key inputs to creating a project charter is the business case, which includes information on the business needs for the product or service.

Marianne is the project manager for a project. The project team has begun performing the activities outlined by the project plan during the week from Monday to Friday from 9:00 a.m. to 5:00 p.m. Bob provides the funds for the project and resources are always available to Marianne. Meetings are scheduled every other Friday to meet with her staff of designers, network engineers, and software engineers.At the end of every month, Marianne and her staff meet with the project managers from her organization and their staff for a fun night out. Within which type of organization is Marianne working?

Projectized

Marianne is the project manager for a project. The project team has begun performing the activities outlined by the project plan during the week from Monday to Friday from 9:00 a.m. to 5:00 p.m. Bob provides the funds for the project and resources are always available to Marianne. Meetings are scheduled every other Friday to meet with her staff of designers, network engineers, and software engineers. At the end of every month, Marianne and her staff meet with the project managers from her organization and their staff for a fun night out. Within which type of organization is Marianne working?

Projectized. Marianne is working within a projectized organization. In a projectized organization, the project manager is full time, has staff that reports directly to them with no functional managers, and is one of many project managers within the organization. We know that Marianne works full-time hours during the week. We also know that she has her own staff of designers, network engineers, and software engineers.Also, because she meets with other project managers and their staff and no functional managers are described, it is clear she works in a projectized organization.

A) Business Perspectives B) Business objectives E) Products or services F) Relative value

Projects are used to implement business strategy and achieve an enterprise's goals or objectives. What are some elements of a project's strategic framework? A) Business Perspectives B) Business objectives C) Employee Morale D) business value E) Products or services F) Relative value

Helen, Irene, and John make up an organization's review committee for a project they are working on. They have received responses from various vendors to the procurement document package and are formally reviewing prospective vendors according to their capabilities to successfully complete the conditions of the contract. They have been authorized to select vendors prior to senior management approval. Which action is the review committee currently undertaking?

Proposal evaluation The review committee is formally evaluating proposals to the procurement document package submitted by vendors and selecting a vendor. This evaluation is done prior to getting approval from senior management.

Supportive PMO

Provide a consultative role to projects by supplying templates, best practices, training access to information, and lessons learned from other projects.

As an experienced project manager, you understand the importance of attaining formal acceptance from a customer for project deliverables. There are several processes and activities that occur during the project lifecycle. Which statement BEST describes the primary activity of the Close Project or Phase process?

Provide information that will formalize the project completion. The main activity of the Close Project or Phase process is to provide information that will formalize the project completion. This includes information such as the final project report, formal acceptance of the final project deliverables, and the completion and closure of all procurements.

Controlling PMO

Provide support and require compliance through various means. Compliance may involve adopting project management frameworks or methodologies, using specific templates, forms and tools or conformance to governance

Agile Release Planning

Provides a high-level summary timeline for the release schedfule (typically 3 - 6 months) based on the product roadmap and the product vision. Determines the number of iterations/sprints.

You are discussing the various types of project stakeholders with one of the junior project managers in your organization. You are in the process of identifying the responsibilities of the different levels of management associated with projects. Which distinguishing factors can you tell them are inherent to a portfolio manager?

Provides governance for a group of projects, leads the project selection process, identifies a project's return on investment

You are discussing the various types of project stakeholders with one of the junior project managers in your organization. You are in the process of identifying the responsibilities of the different levels of management associated with projects. Which distinguishing factors can you tell them are inherent to a portfolio manager?

Provides governance for a group of projects, leads the project selection process, identifies a project's return on investment. An organization's portfolio is comprised of projects or programs that are grouped together to facilitate business objectives. Grouping the projects together allows the projects to be managed more effectively. Portfolio managers are responsible for high-level governance of the projects within their portfolios. They lead the project selection process for the organization by identifying the value of the project to the organization, and as such, identifying the projected return on investment.

You are the project manager for a large software project. You and your project team use websites to post updates and progress reports for the project. Which method of communication does this portray?

Pull communication Typically used to convey large volumes of information to large audiences. With this method, users are able to access the information they desire when it is most convenient to them. Typical methods used to make the information available with the pull communications are intranet sites, knowledge bases, and bulletin boards.

You are the project manager for a large software project. You and your project team use websites to post updates and progress reports for the project. Which method of communication does this portray?

Pull communication Pull communication is typically used to convey large volumes of information to large audiences. With this method, users are able to access the information they desire when it is most convenient to them. Typical methods used to make the information available with the pull communications are intranet sites, knowledge bases, and bulletin boards.

Which method of communication typically incorporates web sites and elearning?

Pull communication; Typical methods used to make the information available with the pull communications are intranet and elearning sites, knowledge bases, and bulletin boards.

On-demand scheduling

Pulls work from a backlog or intermediate queue of work to be done immediately as resources become available (e.g., Kanban).

You are performing a preliminary analysis of the identified risks in the risk register, which entails prioritizing the risks based on the probability of occurrence and impact to the project. Which process are you currently performing?

Qualitative analysis

A team begins an independent review of project work to see if it complies with the project's policies, processes, and procedures. What is this team currently engaged in?

Quality Audit

A team begins an independent review of project work to see if it complies with the project's policies, processes, and procedures. What is this team currently engaged in?

Quality audit A quality audit is an independent review to see if the project work complies with the project's policies, processes, and procedures. This activity would be performed as part of the Perform Quality Assurance executing proces

Which statement is true concerning quality audits?

Quality audits are structured reviews that examine whether an organization's policies and procedures are being applied correctly.

A project involves creating a new version of accounting software. The project is progressing as planned. Sam is involved in coding the software. She performs checks on new pieces of her code to determine if they are performing as intended as she is developing software features. Alice creates and runs automated tests to ensure the older code still works as new code is added. What does this situation describe?

Quality control on an agile project

A project involves creating a new version of accounting software. The project is progressing as planned. Sam is involved in coding the software. She performs checks on new pieces of her code to determine if they are performing as intended as she is developing software features. Alice creates and runs automated tests to ensure the older code still works as new code is added. What does this situation describe?

Quality control on an agile project. This situation is describing the type of testing done as part of quality control for agile projects. In this situation, Sam is a developer that creates features for the project and performs unit testing to verify if the pieces of code are working as intended. Alice is a tester that would be testing the features to ensure that they work after additional code is added to the program.

You are in the process of planning quality. By effectively identifying the projects quality specifications, which end result will come from planning project quality requirements?

Quality management plan, quality metrics, and project documents updates

You are in the process of planning quality. By effectively identifying the projects quality specifications, which end result will come from planning project quality requirements?

Quality management plan, quality metrics, and project documents updates. The Plan Quality Management process generates the outputs that enable you to manage, control, and improve quality.

You are reviewing the progress on the various work packages for a mission critical project when you notice that performance is not as expected for one of them. You need to identify the person in charge of the work package so that you can contact them. What is the BEST resource to use to locate this information?

RACI chart

You need to provide a method of identifying all of the activities each team member is associated with on the project. Which of the following will BEST meet your needs?

RACI chart

You need to provide a method of identifying all of the activities each team member is associated with on the project. Which of the following will BEST meet your needs?

RACI chart. RACI stands for responsible, accountable, consult, and inform. This is a type of responsibility assignment matrix that is used to illustrate the relationship between the work that needs to be completed and the team members.

You are currently developing the resource management plan for a project you are managing. Which tool is the BEST for linking work packages from the project's work breakdown structure to the resources listed in the organizational breakdown structure?

RAM - responsibility assignment matrix

You are currently developing the resource management plan for a project you are managing. Which tool is the BEST for linking work packages from the project's work breakdown structure to the resources listed in the organizational breakdown structure?

RAM. The responsibility assignment matrix (RAM) links work packages from the project's work breakdown structure to the resources listed in the organizational breakdown structure.A low-level or detailed matrix includes the bottom-level work packages from the work breakdown structure. This means it contains a column for each work package.

You are managing a project and require a seller that has a particular product and capabilities. Which source of information is the BEST for conducting procurements?

RFI responses from potential sellers Request for information (RFI) is a specific document used in procurements by a buyer to query a potential seller for information about their business, the products they provide, as well as their capabilities. RFI responses from potential sellers are the best source of information about the potential sellers, their products, and the services they provide.

Your organization is looking to incorporate an agile approach to upcoming project management project. Which tool or technique can you use to determine if an agile approach is suitable?

Radar chart

Your organization is looking to incorporate an agile approach to upcoming project management project. Which tool or technique can you use to determine if an agile approach is suitable?

Radar chart A radar chart, also known as a spider chart, can be used to assess the suitability of an agile approach.To determine if a proposed project is a good fit for an agile methodology, stakeholders complete a questionnaire that is based on key aspects of the project. This data is used to create the radar chart, which will show if the project's characteristics and environment are a good fit for an agile approach.

You are developing the resource management plan to provide direction on how project resources are to be distributed, managed, and released. Which of the following represents a valid component of the resource management plan?

Recognition plan

Mark is a project team member currently working on a project task with medium priority. Lucy, the project manager, observes that Mark seems to be distracted and is falling behind on his work. Which action should Lucy take?

Recommend Mark take the rest of the day off and have another team member continue with the task.

Mark is a project team member currently working on a project task with medium priority. Lucy, the project manager, observes that Mark seems to be distracted and is falling behind on his work. Which action should Lucy take?

Recommend Mark take the rest of the day off and have another team member continue with the task. In this scenario, because of the nature of the task being medium priority, Lucy uses her authority to make the decision to recommend Mark take the rest of the day off. This gives him the necessary break from the task without putting their relationship in jeopardy. Also, by assigning another team member to the task, it will help to ensure that the task does not fall further behind schedule.

You are the project manager for your office. You are currently in the final stages of project closure, and are creating the final project report.Which information should be included in the report?

Recommendations provided by your team members

Ann, who is a senior project manager, has taken over a project from a colleague just after they completed assembling the team. Before leaving, they indicated that several members of the team will need specialized training. Which action should Ann take NEXT to help guide her through selecting the appropriate training?

Refer to the resource management plan

Planning has been completed on the project you are managing and all team members have been provided with their assignments.A month before working on a critical project task, one of the team members pulls you aside. They mention that while they will be working on the critical project task, their regular manager mentioned that they may be needed to work on another important task that occurs during the same period. You meet with the team member's manager and confirm the information is accurate. Which action should you take NEXT?

Refer to the risk register and implement the contingency plan

Planning has been completed on the project you are managing and all team members have been provided with their assignments. A month before working on a critical project task, one of the team members pulls you aside. They mention that while they will be working on the critical project task, their regular manager mentioned that they may be needed to work on another important task that occurs during the same period. You meet with the team member's manager and confirm the information is accurate. Which action should you take NEXT?

Refer to the risk register and implement the contingency plan You should have already considered a team member being pulled away from the project, especially when working on critical tasks, and determined the best course of action as part of your response strategy. Therefore, you can simply refer to the risk register and implement the contingency plan.

You are at a critical stage in your project. You have just been informed that the parts you require are no longer available from the supplier, with whom you have signed a contract to supply those parts. What should you do FIRST?

Refer to the risk register to determine the appropriate risk response The first thing you would do in this situation is refer to the risk register to determine if an appropriate risk response is documented. Implementing the risk response as soon as possible can mitigate the potential impact.

Evan is leading a project team in the development of a piece of software used for tracking bird migrations.Evan sees a potential problem with the interface that John, the customer, wants. Evan has some ideas about how to fix the issue, but he is unsure if John will support the necessary changes to the product as it will add additional time to the project schedule. Evan needs to address these concerns before it becomes an issue. What should he do FIRST?

Refer to the stakeholder management plan.

Evan is leading a project team in the development of a piece of software used for tracking bird migrations. Evan sees a potential problem with the interface that John, the customer, wants. Evan has some ideas about how to fix the issue, but he is unsure if John will support the necessary changes to the product as it will add additional time to the project schedule. Evan needs to address these concerns before it becomes an issue. What should he do FIRST?

Refer to the stakeholder management plan. The stakeholder management plan directly outlines the different approaches to be taken to improve stakeholder support and to help reduce possible obstacles. This will help guide Evan when he addresses the issue with John.

rom paper to a new payroll system where clients can access pay and tax statements

Refer to their needs in the stakeholder management plan

Lewis is a project team member taking part in team building exercises with the project manager and other team members. Lewis is shy and typically keeps to himself unless prompted for his input. Lewis is struggling with the current communication activity. Lewis wishes that he could be more like Becky. Becky is very well liked and highly regarded by everyone else. While she is not part of the project management team, she is seen by others as a role model since she is able to get others to see her way on many issues. Which type of power does Becky possess?

Referent power

You are a project manager for a company based in the Eastern U.S. that is currently accepting bids from paint contractors for a large-scale construction project. A friend of yours owns a paint contractor business, which is one of the bidding organizations. Your friend offers to pay for a summer vacation for your family if you could provide information on the other bidding organizations. Which action would be BEST for you to take?

Refuse the summer vacation offer from your friend.

An internal project is being carried out by a large organization that includes various functional groups including a quality control team and a quality assurance department.Mark, who is a member of the quality control team, has taken measurements from 100 random samples and plots them on a control chart. He notices that 35 of the 100 random samples have measurements that are not within specifications. Mark brings this to the attention of Kelly, the project manager. Kelly reviews the results and determines that there should not be this many measurements outside the specifications. What should Kelly do NEXT?

Request assistance from your company's quality assurance department.

You have identified and classified a number of potential stakeholders on your current project. You are now trying to identify strategies to manage these individuals. One of the stakeholders is moderately interested, provides high power, supports the project, and carries a number of activities on the project. Which strategy would be MOST appropriate to engage with the stakeholder?

Request that the stakeholder formally join the project team A high influence, moderately interested stakeholder who is responsible for completing activities on a project that they support is an excellent candidate for the project team. By making them part of the project team, you are able to work more closely with them and they can be more easily engaged.

Contested/Constructive Changes

Requested changes where the buyer and seller cannot reach an agreement on compensation for the change or cannot agree that a change has occurred. Often called Claims. When they cannot be resolved, they become disputes and finally appeals. Claims are documented, processed, monitored and managed through the contract life cycle. If parties don't resolve the claim, they are handled through alternative dispute resolution (ADR). Settlement of claims through negotiation is the preferred method.

You are working on a project to design a new road bicycle to be used in the upcoming Olympic games. You are currently involved in the Validate Scope process. You need to refer to the user acceptance criteria for the project deliverable. What is the BEST document to consult to quickly locate this information?

Requirements documentation

You are working on a project to design a new road bicycle to be used in the upcoming Olympic games. You are currently involved in the Validate Scope process. You need to refer to the user acceptance criteria for the project deliverable. What is the BEST document to consult to quickly locate this information?

Requirements documentation User acceptance criteria are included in the project scope statement and the requirements documentation. User acceptance criteria simply refer to what the customer is looking for in the finished product. The requirements documentation lists all project, product, and technical requirements that must be met.

You are creating the resource management plan for a project you are managing. Which item is the BEST source to consult when determining the human resource needs for the project?

Requirements documentation, NOT team charter. The requirements documentation outlines the resources, including types and quantities, that are required for the project. This documentation is used when creating the resource management plan.

You have been assigned as the project manager during the initiation phase of a project that is being performed for your organization. You have been asked to define the business and compliance requirements that are to be included in the initiation documentation of the project. Which statement BEST represents the criteria that you should meet when defining requirements?

Requirements need to meet customer expectations

You have been assigned as the project manager during the initiation phase of a project that is being performed for your organization. You have been asked to define the business and compliance requirements that are to be included in the initiation documentation of the project. Which statement BEST represents the criteria that you should meet when defining requirements?

Requirements need to meet customer expectations. All high-level business and compliance requirements that are included in your initiation documentation must meet customer expectations. If they do not meet customer expectations, the project may not be approved or may ultimately fail as a result.

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has a few features that you were not originally informed about. This could result in a higher cost device than originally planned. You need to determine if these features were formally requested by a specific stakeholder. To which item would you refer to verify this information?

Requirements traceability matrix

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has a few features that you were not originally informed about. This could result in a higher cost device than originally planned. You need to determine if these features were formally requested by a specific stakeholder. To which item would you refer to verify this information?

Requirements traceability matrix Project documents, including the requirements traceability matrix, are an input of the Control Scope process. The matrix is ideally a chart that can be used to trace the origin of a requirement and track it throughout the project.In terms of the example, if you need the source of a specific requirement that was added, you can refer to this document.

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has a few features that you were not originally informed about. This could result in a higher cost device than originally planned. You need to determine if these features were formally requested by a specific stakeholder. To which item would you refer to verify this information?

Requirements traceability matrix; The matrix is ideally a chart that can be used to trace the origin of a requirement and track it throughout the project.In terms of the example, if you need the source of a specific requirement that was added, you can refer to this document. Project documents, including the requirements traceability matrix, are an input of the Control Scope process.

You are currently working at determining the budget that will be needed for a project you are managing. You need to identify an appropriate allowance for unplanned changes resulting from risks that may be required on the project. Which technique is MOST likely to assist you in achieving your goal?

Reserve analysis A reserve analysis is an analytical technique that is used to determine an appropriate contingency and management reserve to put in place, based on the risks associated with the project. A contingency reserve is a sum of money set aside for unplanned changes that may be required on the project. Therefore, the most appropriate method to use in this scenario would be to perform a reserve analysis.

It is important to ensure that stakeholders' expectations are managed properly throughout the life of a project. What does the project manager need to do to achieve this?

Resolve conflict among the stakeholders Unrealistic stakeholder expectations can lead to conflict. Resolving conflicts requires certain skills. You may need to resolve technical arguments, open communication channels between staff and management, or resolve personality differences.

You are managing a construction project that is creating a new set for a talk show. The show is set to premiere next month. The backdrop is nearing completion; however, the main stage is only 50 percent complete. You move a few of the human resources to the main stage team. Which technique did you use?

Resource leveling

You are working on a project to create a new piece of software.The client wants to incorporate a feature similar to one that a competitor has trademarked. They know that you were involved in developing the competitor's feature. They ask you to describe the details on how the feature was developed. You want to meet your stakeholder's needs. What should you do?

Respectively decline to provide the information while letting them know that it would be a breach of client confidentiality.

PMP Conflict Resolution: Withdrawal / Avoiding

Retreat; cool off To preserve neutrality or reputationIf the problem will go away on its own

Your organization is developing a project selection method and wants to use cost, benefits, and feasibility as its criteria. Which selection criteria would fall under the benefits category?

Return on investment

Your organization is developing a project selection method and wants to use cost, benefits, and feasibility as its criteria. Which selection criteria would fall under the benefits category?

Return on investment. When looking at the project benefits, the performing organization needs to understand why they are performing the project and what is in it for them. Return on investment (ROI) falls under the benefits category. When considering the ROI, the project is interested in the revenue generated by performing the project.

Ian is a project manager currently engaged in attaining the necessary resources and equipment for the next phase of the project. Ian is looking for the right contractor that can perform the necessary specialized work. How should he evaluate potential contractors?

Review Proposals. Ian would review proposals as a way to evaluate potential contractors. Proposals are documents created by sellers that show how they meet the requirements set forth in the buyer's procurement document package.After analyzing the package, a seller can create a proposal that outlines their ability to meet the requirements of the buyer. These submitted proposals are then reviewed.

Ian is a project manager currently engaged in attaining the necessary resources and equipment for the next phase of the project. Ian is looking for the right contractor that can perform the necessary specialized work. How should he evaluate potential contractors?

Review proposals Proposals are documents created by sellers that show how they meet the requirements set forth in the buyer's procurement document package.

You are managing a project that is designed to create a new ordering system that will be used by the sales department in your organization. You are preparing a performance report to send out to the stakeholders. You need to identify the stakeholders to whom the report will be sent and the required method of delivering the report. What should you do NEXT?

Review the communication management plan.

You are managing a project that is designed to create a new ordering system that will be used by the sales department in your organization. You are preparing a performance report to send out to the stakeholders. You need to identify the stakeholders to whom the report will be sent and the required method of delivering the report. What should you do NEXT?

Review the communication management plan. The communications management plan is a subsidiary of the project management plan. It drives all communication with stakeholders by enabling the project manager to ensure that the right stakeholders get the information they need, in the appropriate way, and when they need it.

Your organization is having a problem keeping up with the current supply demands of their customers. To help increase manufacturing capacity, your organization has approved a project whose goal is to create a more efficient order fulfillment process. The original project manager has been moved to another project, and you have inherited the project. Which action should you take FIRST?

Review the current project definition elements However, the first thing that you should do is to confirm that the elements of the project definition, which will become part of the project plan, are valid. The project definition that you have inherited may not be complete or it may be hard to understand. You need to take some time to review these elements to ensure that there are no gaps and that proper detail has been used. This will help prevent issues in the future.

You are creating the activity list for a project. You have determined that many of the activities are lacking information. Which technique can be used to save time on large projects by breaking down the WBS in stages?

Rolling-wave planning. Rolling-wave planning is used to decompose the WBS in stages, based on the amount of information that is needed or available at the time. You can save time with it when working on large projects.

Your organization is having a problem keeping up with the current supply demands of their customers. To help increase manufacturing capacity, your organization has approved a project whose goal is to create a more efficient order fulfillment process. The original project manager has been moved to another project, and you have inherited the project. Which action should you take FIRST?

Review the current project definition elements. When you are inheriting a project whose proposal has already gone through the initiation processes and has been accepted, it is tempting to go right into planning. the first thing that you should do is to confirm that the elements of the project definition, which will become part of the project plan, are valid. The project definition that you have inherited may not be complete or it may be hard to understand

Jack is leading project team members through a difficult phase of a project. The project schedule was updated to allow additional work in the future to resolve a known problem with code used in the GPS software being developed. Two months later, no one from the project team remembers who was scheduled to do the rework. How can Jack determine who is responsible for the rework?

Review the issue log son! Get dat ass

Jack is leading project team members through a difficult phase of a project. The project schedule was updated to allow additional work in the future to resolve a known problem with code used in the GPS software being developed. Two months later, no one from the project team remembers who was scheduled to do the rework. How can Jack determine who is responsible for the rework?

Review the issue log. The issue log is a written document used to document problem or disputes that arise during the project, who is responsible for resolving the issues, and when they will be resolved. Jack should review the issue log to see who is responsible for resolving the problem with the code.

You are managing a project that is designed to create a new database system that will be used by members of the sales team. You have been informed that Carl, one of the team leads in the sales department, is concerned that the system will not provide all of the required functionality. What should you do FIRST?

Review the stakeholder engagement plan to determine how to manage Carl's expectations.

During project execution, you receive a call from the customer to let you know that a new person hired within the organization will be representing their company's interests in the project. What should you do FIRST?

Review the stakeholder register and update it with the new person's name. This will provide a basis for the stakeholder analysis that will occur later.

You work for an organization that has a strong matrix structure. They are looking for ideas for innovative projects that will help them stay competitive in the current market. Which action is the FIRST thing that you should do to develop relevant ideas?

Review your organization's strategic goals

Internal Failure Costs

Rework, scrap

Ross, who is a project coordinator, would like his project team members to attend a seminar on communication and how to work collaboratively with co-workers.Lisa, who has a number of her staff working on Ross's project, needs them to work on some tasks that she has instead of attending the seminar. Lisa tells Ross that he will need to reschedule the seminar for a later date. Ross is not very happy with the decision but decides to keep quiet. Which of the following BEST describes this situation?

Ross is working in a weak matrix organization where he has limited authority for making decisions.

You have finished identifying potential risks to a project you are managing. You are now listing ways to deal with the potential project risks. For several of the risks, you have determined that the best strategy to use is to reduce the probability or the impact of the risk to the point where it can be accepted. Which risk response strategy does this BEST describe?

Risk mitigation is a strategy that seeks to reduce the risk to a level that is acceptable. A project manager may add specific project tasks to the work of a project to reduce the level of risk. Such tasks could include adding additional tests, or designing prototypes.

As the project manager in charge of a mission critical project, it is important that you identify and categorize as many potential risks as possible. Which of the following would NOT help with this?

Risk register

As the project manager in charge of a mission-critical project, it is important that you identify and categorize as many potential risks as possible. Which of the following would NOT help with this? A. Risk register B. Brainstorming C. SWOT analysis D. Delphi technique

Risk register

You have been newly appointed to a project and you need to complete project cost estimates. Which option identifies potential increases to the duration and cost of activities when estimating project costs?

Risk register

As the project manager in charge of a mission critical project, it is important that you identify and categorize as many potential risks as possible. Which of the following would NOT help with this?

Risk register; The risk register is an output of the Identify Risks process; it would not be used to help in identifying project risks. The risk register is a document that contains the results of the other risk management processes, including the information gathered during risk identification

Ambiguity risks

Risks that have an uncertain, unclear nature, such as new laws or regulations, the marketplace conditions, and other risks that are nearly impossible to predict. Can be addressed using incremental development, prototyping, simulation

You are creating the activity list for a project. You have determined that many of the activities are lacking information. Which technique can be used to save time on large projects by breaking down the WBS in stages?

Rolling-wave planning

You are creating the activity list for a project. You have determined that many of the activities are lacking information. Which technique can be used to save time on large projects by breaking down the WBS in stages?

Rolling-wave planning Rolling-wave planning is used to decompose the WBS in stages, based on the amount of information that is needed or available at the time. You can save time with it when working on large projects. Here, work packages that need to be completed in the near term are broken into activities that can be sequenced and added to the schedule.

Ross, who is a project coordinator, would like his project team members to attend a seminar on communication and how to work collaboratively with co-workers. Lisa, who has a number of her staff working on Ross's project, needs them to work on some tasks that she has instead of attending the seminar. Lisa tells Ross that he will need to reschedule the seminar for a later date. Ross is not very happy with the decision but decides to keep quiet. Which of the following BEST describes this situation?

Ross is working in a weak matrix organization where he has limited authority for making decisions. Explicitly stated in the question is the fact that Ross is the project coordinator, but Lisa is the one whose staff members are working on the project. Lisa is able to make the decision to have her staff members work on her tasks instead of attending the seminar. Because of this, we can safely assume that she is a functional manager with a higher level of authority than Ross has as project coordinator.

As a project manager for a project that your company has undertaken, you are responsible for determining project costs. Early in the project, you develop an estimate that has an accuracy range of 50 percent. Which type of estimate are you developing?

Rough order of magnitude estimate

As a project manager for a project that your company has undertaken, you are responsible for determining project costs. Early in the project, you develop an estimate that has an accuracy range of 50 percent. Which type of estimate are you developing?

Rough order of magnitude estimate A rough order of magnitude (ROM) estimate has an accuracy range of -25 percent to +75 percent. It is used in the early stages of the project. This is not the most accurate estimation technique.

You are managing a project that involves installing a new generator in the local power station. The project has been scheduled to take five weeks. The total cost of the project is set at $780,000.At the three week mark of the project, it has been determined that the project is one week behind schedule, and the cost so far is $390,000. Which option represents the schedule performance index of this project?

SPI is calculated using the following formula: SPI = EV / PV Since the example does not provide the EV or the PV, they must first be calculated.The EV is calculated using the following formula: EV = Actual % Complete * budget at completion (BAC). First, you calculate the Actual % Complete by dividing 2 by 5. You use 2 because although the planned work is at week three, the actual project work is one week behind. This must be taken into consideration. This gives an Actual % Complete of 40% (2 / 5 = 0.4). You then multiply this with the BAC to get an EV of 0.4 * $780,000 = $312,000. Next, you calculate the PV using the following formula: PV = Planned % Complete * BAC. First, you need to calculate the Planned % Complete by dividing the planned point in the schedule (three weeks) by the total number of weeks in the project (five weeks). This will result in 60% (3 / 5 = 0.6). The Planned % Complete is then multiplied with the BAC, which results in a PV of 0.6 * $780,000 = $468,000. Now that you have the EV and the PV, you can apply them to the original formula to obtain the SPI:SPI = $312,000 / $468,000 = 0.67

You are currently engaged in identifying project risks. You begin by brainstorming an organization's strengths and weaknesses. You need to further analyze these factors to identify opportunities and threats. What should you use to perform this action?

SWOT analysis

Origins of Project Conflict

Schedule, Priorities, Resources

Gleeson Associates' business area is systems support, computer sales, and training. Gleeson Associates is expanding their office in Boston. Refer to the Project Scope Statement excerpt for a list of elements that have been documented. Project Scope Statement: Financing: Agreements are in place to acquire $1,500,000 in financing for leasehold improvements and other expenses associated with the expansion. Space availability: There is 3,000 square feet of space available for expansion within the current building, and arrangements have been made with the property owner to acquire this space. Time: The leasehold improvements will take place during the months of November and December. They will be completed during the non-working hours for Gleeson Associates to minimize the disruption and distraction to existing employees. Sales increases: Executives at Gleeson Associates are projecting sales increases in their computer training business. These projections are based on their growth in this area in the past several years and their continued marketing efforts aimed at growing this business. They see the need to expand their existing facilities now to meet the demands this will place on their current office space. Which line in the Project Scope Statement excerpt includes a project assumption?

Sales increases

The project charter has been completed on your current project and you are currently working on identifying all potential stakeholders. Company policy states that the classification method to be used needs to organize stakeholders based on their power, urgency, and legitimacy. Which classification method should you use?

Salience model

You have been contracted to an organic honey startup company to design a process for efficient honey gathering. Trying to monitor the schedule is a daunting task, as there are so many variables to consider related to bee honey production. Which of the following would be determined as part of monitoring the project schedule?

Schedule Performance Index

You are managing a construction project that is creating a new set for a talk show. The show is set to premiere next month. Based upon work performance data, it is forecasted the set will not be ready on time. Which option can be used to find ways to shorten the schedule, but also ensure that commitments are met? Answers A. Variance analysis B. Scheduling tool C. Resource leveling D. Schedule compression

Schedule compression

While creating the schedule for a project you are managing, you realize the targeted project end date will be exceeded by several days. You have some project resources that are not being fully used. Also, after reviewing the current schedule, you identify some activities that can be performed in parallel. Which method is BEST used to align the scheduled end date with the original targeted project end date?

Schedule compression Schedule compression is a technique used to shorten the overall duration of a project by reducing the duration of individual work activities. This helps align the scheduled end date with the original targeted project end date. You can use crashing, which allocates more resources to an activity, and fast-tracking, which rearranges sequenced activities to be performed simultaneously, to compress a schedule.

You are managing a construction project that is creating a new set for a talk show. The show is set to premiere next month. Based upon work performance data, it is forecasted the set will not be ready on time. Which option can be used to find ways to shorten the schedule, but also ensure that commitments are met?

Schedule compression. The technique used to shorten the overall duration of a project by reducing the duration of individual work activities. This helps align the scheduled end date with the original targeted project end date. You can use crashing, which allocates more resources to an activity, and fast-tracking, which rearranges sequenced activities to be performed simultaneously, to compress a schedule.

You are the project manager for one of the top golf equipment producers in the world and you are currently overseeing the development of this year's club models. The project has gotten off to a slow start and is behind schedule. Employees have agreed to work overtime. Which technique is overtime an example of?

Schedule crashing

You are the project manager for one of the top golf equipment producers in the world and you are currently overseeing the development of this year's club models. The project has gotten off to a slow start and is behind schedule. Employees have agreed to work overtime. Which technique is overtime an example of?f

Schedule crashing Crashing is a schedule compression technique that is commonly used to get a project back on schedule. It does this by having employees work overtime, or by adding resources to the project. Although crashing helps shorten the schedule duration, it typically increases costs at the same time.

It is your first time managing this type of project and you wish to refer to a document that will detail how the project scope should be controlled. Which document would contain this information?

Scope management plan

You are in the process of creating the scope baseline for a project you are managing. You need to include all of the following EXCEPT:

Scope management plan

It is your first time managing this type of project and you wish to refer to a document that will detail how the project scope should be controlled. Which document would contain this information?

Scope management plan The scope management plan is one of the subsidiary plans of the project management plan. The scope management plan details how the scope should be managed and controlled.

You are managing a project to create a drug that reduces the effects of arthritis. Four significant side effects have been identified with the current formula, so you have implemented a change to try to eliminate them. The change to the formula has reduced the number of side effects to two; however, it has introduced the risk of a new side effect that was not identified earlier. What type of risk is the new side effect?

Secondary risk. A secondary risk is a risk that occurs as a direct result of implementing a risk response. Changing the formula of the drug was a risk response to the identified side effects of the drug. Since the new side effect that was introduced is a direct result of implementing the risk response, it would be classified as a secondary risk.

Tailoring

Selecting appropriate PM processes, inputs, tools, techniques, outputs and life cycle processes given the context of a project.

ISO 9000

Set of international standards on quality management and quality assurance, critical to international business

Amy has acquired her project team. The team members consist of employees from various departments in the same organization as Amy. Amy has never worked with these people before, so they are unfamiliar with her leadership style and what is expected from them. After letting each team member know what their roles and responsibilities are on the project, Amy outlines the guidelines for the project team members to follow when working on the project. Which action is Amy currently engaged in?

Setting ground rules for her team members

Lead

Starting an activity prior to the finish of the preceding activity

Risk Transference

Shifting the ownership of a threat to a third party to manage the risk and bear the impact if the threat occurs. Involves payment of a risk premium to the party taking on the threat.

Responsibility Assignment Matrix

Shows the project resources assigned to each work package. Used to illustrate the connections between work packages, activities, and project team members.

You need to select a vendor to create an application for your organizations accounting department. Which of the following statements are true about conducting procurements?

Simple procurements only require acceptance on the seller's part. This is because the buyer sets the terms for the procurement. Therefore, the negotiation process that can be involved with a complex procurement is not required.

Resource Optimization Techniques

Smoothing or leveling - adjusting resources to the level of resources available. Load balancing.

You have recently initiated a project that is designed to create a new process that will be used by the manufacturing department in your organization. You need to provide the project team with information about how to engage the users in the manufacturing department to ensure that their needs are met. Which management plan is the BEST place to enter this information?

Stakeholder engagement plan The stakeholder engagement plan is a subsidiary of the project management plan. It outlines how to communicate with different stakeholders, based on their interests, influence, and attitudes toward the project. It documents the communication requirements of project stakeholders based on an analysis of their needs. This includes identifying who needs what information, how it is to be distributed, and the frequency of the communications.

You have recently initiated a project that is designed to create a new process that will be used by the manufacturing department in your organization. You need to provide the project team with information about how to engage the users in the manufacturing department to ensure that their needs are met. Which management plan is the BEST place to enter this information?

Stakeholder engagement plan. The stakeholder engagement plan is a subsidiary of the project management plan. It outlines how to communicate with different stakeholders, based on their interests, influence, and attitudes toward the project. It documents the communication requirements of project stakeholders based on an analysis of their needs.

You are currently analyzing the communication requirements for a project you are managing. You need to identify the main expectations of each of the internal stakeholders to ensure that their communication needs are satisfied. Which resource should you consult to locate this information?

Stakeholder register The stakeholder register contains a list of all the stakeholders that have been identified and includes information such as their role in the project, major requirements, influence and expectations they may have on the project. Plan Communications Management process

You are currently analyzing the communication requirements for a project you are managing. You need to identify the main expectations of each of the internal stakeholders to ensure that their communication needs are satisfied. Which resource should you consult to locate this information?

Stakeholder register. The stakeholder register contains a list of all the stakeholders that have been identified for a project. It includes information such as their names, role in the project, major requirements, expectations, and what influence they may have on the project. It also identifies whether the stakeholder is internal or external to the project. This is one of the main inputs to the Plan Communications Management process since it identifies all of the relevant stakeholders and their expectations.

You have been tasked with randomly inspecting five project documents from a set of 50 to ensure the correct procedures are being followed for creating them. What are you currently engaged in?

Statistical sampling

You have been tasked with randomly inspecting five project documents from a set of 50 to ensure the correct procedures are being followed for creating them. What are you currently engaged in?

Statistical sampling In this particular case, you are currently engaged in statistical sampling. Statistical sampling is a technique that is normally performed during the Control Quality process. It involves randomly taking one or more items from a larger group for inspection. In this situation, it is the inspection of five project documents.

A) Motivating and inspiring others B) Solving problems well D) Engaging all stakeholders F) Being able to create meaning

Strategic leadership sets the project direction and creates a plan based on business strategy. What are the characteristics of strategic project leadership? A) Motivating and inspiring others B) Solving problems well C) Ensuring goals are achieved at any cost D) Engaging all stakeholders E) Directly managing maintenance F) Being able to create meaning

Amy, working for an engineering firm, is leading a project with several engineers to make a number of prototypes for a customer. To make the prototypes, large quantities of adhesive is required. Amy received bids from several suppliers and chose one that has just developed a new bonding adhesive that works in conditions from +150 to -5 degrees Celsius, which is the main requirement. The contract has been awarded to the supplier, and a stipulation is in place that the supplier is responsible for any failures of the adhesive that occurs within the documented temperature range. The stipulation requires the seller to reimburse all costs associated with any damages incurred due to the adhesive. Norman, an engineer, discovers that the adhesive no longer works in conditions where the humidity is above 85%. Amy did not anticipate this risk and has no plan in place to address the issue. Which action should Amy take?

Submit a change request for a new adhesive and implement a workaround In this case, Amy should submit a change request for a new adhesive and implement a workaround. Since Amy did not anticipate this issue and no plan was in place, she needs to request a change and implement a workaround. Using a new adhesive is a workaround for this issue.

Amy, working for an engineering firm, is leading a project with several engineers to make a number of prototypes for a customer. To make the prototypes, large quantities of adhesive is required. Amy received bids from several suppliers and chose one that has just developed a new bonding adhesive that works in conditions from +150 to -5 degrees Celsius, which is the main requirement. The contract has been awarded to the supplier, and a stipulation is in place that the supplier is responsible for any failures of the adhesive that occurs within the documented temperature range. The stipulation requires the seller to reimburse all costs associated with any damages incurred due to the adhesive. Norman, an engineer, discovers that the adhesive no longer works in conditions where the humidity is above 85%. Amy did not anticipate this risk and has no plan in place to address the issue. Which action should Amy take?

Submit a change request for a new adhesive and implement a workaround. Since Amy did not anticipate this issue and no plan was in place, she needs to request a change and implement a workaround. Using a new adhesive is a workaround for this issue.

You are a project manager on a building project when one of your carpenters has become injured and will be hospitalized for a couple of weeks. Another carpenter in your company is working on a different housing project that is scheduled to be completed later than this building project's finish date. However, due to their current job duties, they will not be available until next week without it affecting the housing project's schedule. There is a carpenter available from another company you have outsourced work to in the past. They meet all the qualifications necessary to replace the injured worker, but they work at a significantly higher rate of pay. You need to replace the injured carpenter by tomorrow. Which step should you perform FIRST to address this issue?

Submit a change request.

You are a project manager on a building project when one of your carpenters has become injured and will be hospitalized for a couple of weeks. Another carpenter in your company is working on a different housing project that is scheduled to be completed later than this building project's finish date. However, due to their current job duties, they will not be available until next week without it affecting the housing project's schedule.There is a carpenter available from another company you have outsourced work to in the past. They meet all the qualifications necessary to replace the injured worker, but they work at a significantly higher rate of pay. You need to replace the injured carpenter by tomorrow. Which step should you perform FIRST to address this issue?

Submit a change request.

Final Report

Summary level description of the project or phase scope objectives, criteria, and evidence scope was met Quality objectives, criteria, and evidence quality was met Cost objectives, criteria, and reasons for variance Summary of validation information Schedule objectives Summary of how final product, service or result achieved business needs Summary of risks/issues encountered during project and how they were addressed.

SIPOC Value Chain

Suppliers, Inputs, Process, Outputs, Customers

You are managing an agriculture project that is researching the possibilities of splicing the water retaining capabilities of a cactus with corn seed. This will allow the seed to grow in dry conditions. The project sponsor will be making 12 monthly payments of $100,000 dollars to fund the project At the six month mark, the project is deemed to be half a month behind schedule. During this time, the project has been working in the red, and the average money spent per month is $110,000. You have been asked by the sponsor to provide a to-complete performance index (TCPI) based upon the project's estimate at completion (EAC), where the ETC work is projected to follow the current CPI. Which value do you provide the sponsor with?

TCPI based on the EAC = (BAC - EV) / (EAC - AC) In order to determine the result, you first need to calculate a few of the variables.The budgeted at completion (BAC) is calculated by multiplying the monthly payment of $100,000 by 12. This results in a BAC of $1,200,000. Next, you need to calculate the earned value (EV) using the following formula: Actual % Complete * BAC. A value of 5.5 months is used since the project is at the six month mark and is half a month behind schedule. (5.5 / 12 = 0.4583 or 45.83%). Actual % Complete * BAC. Therefore, the project's EV is 0.4583 * $1,200,000 = $549,960. You can calculate the actual cost by multiplying the average cost per month by the months of work.Therefore, the AC is $110,000 * 6 = $660,000. To calculate the EAC, you must first calculate the cost performance index (CPI) using the following formula: CPI = EV / AC. This results in $549,960 / $660,000 = 0.83. The formula for EAC is BAC / CPI. This results in an EAC of $1,200,000 / 0.83 = $1,445,783. You now have all the values required to use in the TCPI formula: TCPI based on the EAC = ($1,200,000 - $549,960) / ($1,445,783 - $660,000) = 0.827, which rounds up to 0.83.

Directive PMO

Take control of the projects by directly managing the projects. PMs are assigned by and report to this entity. Degree of control among this entity is high.

You are currently defining how to manage team and physical resources. You are also working on a strategy to make sure that you have sufficient availability of resources to successfully complete your project. Which result of this process will include conflict resolution processes?

Team charter

You are currently defining how to manage team and physical resources. You are also working on a strategy to make sure that you have sufficient availability of resources to successfully complete your project. Which result of this process will include conflict resolution processes?

Team charter. In this scenario, you are in the Plan Resource Management process. One of the key outputs of this process is the team charter, which is used to establish your team's operating guidelines. This document includes information such as the conflict resolution process, team values, and meeting and communication guidelines.

You were managing a project that was commemorating the city's 200th anniversary. The park where the ceremony took place is approximately five miles from the fireworks site. You contracted a transit company to transport people from the party to the fireworks site. The amount of people that the transit service would be able to move within a given time period The amount of people that would fit in each vehicle The amount of trips that they would need to make These focal points were all compared to the original project plan. What is this scenario an example of?

Technical performance analysis A technical performance analysis is a data analysis technique that compares the difference between targets and actual results. Weight, transaction times, and storage are all examples of technical performance measurements.

TECOP

Technical, Environmental Commercial, Operational and Political

Schedule Compression

Techniques used to shorten the schedule duration without reducing the project scope (e.g., crashing).

You are engaged in the Control Quality process of a project designed to build the world's smallest car. The development of the car has been plagued with issues.The SPI of the project is currently 0.61 and there are no additional funds available in the budget. At this point in the project, the car has been fitted with secondary systems such as suspension and brakes, but the power train has yet to be installed. This delay has prevented any electrical systems from being installed. Which impact will this have on the quality tests related to this process?

Testing will need to be changed to reflect the work performance data For example, if a project is supposed to be at a certain point, but has fallen behind schedule, this will affect the data available in the quality control process. In this case, the quality testing that takes place must be changed to reflect the current status of the project.

You are engaged in the Control Quality process of a project designed to build the world's smallest car. The development of the car has been plagued with issues. The SPI of the project is currently 0.61 and there are no additional funds available in the budget. At this point in the project, the car has been fitted with secondary systems such as suspension and brakes, but the power train has yet to be installed. This delay has prevented any electrical systems from being installed. Which impact will this have on the quality tests related to this process?

Testing will need to be changed to reflect the work performance data One of the inputs to the Control Quality process is work performance data. This data provides insight on how well the project is progressing. For example, if a project is supposed to be at a certain point, but has fallen behind schedule, this will affect the data available in the quality control process. In this case, the quality testing that takes place must be changed to reflect the current status of the project.

Appraisal Costs

Testing, destructive testing loss, inspections

You are the project lead overseeing a project to create a new wireless media streaming device.An LCD display was used that does not match the original project scope. During a stakeholder meeting, the customer expresses that they are upset and the screen should be changed. Your CEO is worried about the costs associated with the replacement of the screens and believes the product is fine as it is. Functional managers are concerned about the additional time it will take the workers to replace the screens and suggest a revised model slightly after product release. Other upper management suggests releasing a standard version with the current LCD and a deluxe model with another LCD.As the manager, you need to settle this dispute. In whose favor should this dispute be resolved?

The Customer

A change request to modify one of the deliverables has been approved. In which process will the change be implemented?

The Direct and Manage Project Work process is responsible for a number of activities for integrating the different aspects of a project, including executing approved changes.

1. Integration management 2. Risk management 3. Quality management 4. Cost management 5. Schedule management

The PMBOK® Guide identifies ten knowledge areas. What are five of the knowledge areas? A) Integration management B) Risk management C) Quality management D) Cost management E) Schedule management F) Develop project management plan G) Plan risk management

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. You are currently having a status meeting with your team to discuss the project's progress. Which outcome is the MOST desirable from holding frequent status meetings?

The ability to recognize opportunities

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. You are currently having a status meeting with your team to discuss the project's progress. Which outcome is the MOST desirable from holding frequent status meetings?

The ability to recognize opportunities. Status meetings vary in length and importance. Frequent risk status meetings can help team members to recognize risk opportunities that have positive results on the project.

You have been contracted to oversee a project that is estimated to take 30 working days. The project is created to address the redesign of a recalled part and is budgeted for $75,000. You are halfway through the project, and it is one day behind schedule. The earned value of the project is $35,000. The cost variance of the project is -$2,500. Sponsors are providing three equal installments of $25,000 during the project duration. Funds have been spent proportionally throughout the project.Which option represents the actual cost of the project thus far?

The actual cost (AC) of a project represents the money that is spent during a given period of time.Since the sponsors are paying $25,000 every 10 days, the actual cost can be calculated at the 15-day mark using the following formula:AC = $25,000 + ($25,000 / 2) = $37,500

You are managing the construction of a state-of-the-art hospital. As with any project, this one has had its share of problems. These problems include staffing issues, requests for additional features, and budget issues. Which issue is something that would be directly processed through the Perform Integrated Change Control process?

The addition of a new wing The primary focus of the Perform Integrated Change Control process is to efficiently manage changes to the project's scope. As the addition of the wing is a major change to the scope, it would be processed through this process.

Float/Slack

The amount of time a schedule activity could be delated without impacting the finish date of the project

Free Float

The amount of time that a schedule activity can be delayed without delaying the early start date of any successor or violating a schedule constraint.

Scope Baseline

The approved version of a scope statement, work breakdown structure (WBS), and its associated WBS dictionary, that can be changed only through formal change control procedures and is used as a basis for comparison.

Cost Baseline

The approved version of the time-phased project budget, excluding any management reserves, which can be changed only through formal change control procedures and is used as a basis for comparison to actual results.

You are the project manager for your organization. After conducting an inspection and a procurement audit to verify that all quality metrics agreed upon were achieved, it is time to close the contract.Upon receiving payment, the seller requires a formal sign-off on the contract to close the project with their organization. Which of the following BEST describes who is required to sign off on the contract?

The buyer, in this case you as project manager, is the individual who can sign off on the contract since everything has been verified. The vendor has received payment, and now requires a formal sign-off for the services provided. Much like your organization, the work they provided you is a project for their organization in which a formal acceptance is required before officially closing the project.

Which statement is NOT true about the configuration management system?

The configuration management system is a sub-component of the overall change management system.

Which statement is NOT true about the configuration management system?

The configuration management system is a sub-component of the overall change management system. The configuration management system along with, but separate from, integrated change control makes up the overall change management system.

You are in the process of performing integrated change control for a project you are managing. Which statement is true about the configuration management system?

The configuration management system will define procedures to control any changes. The configuration management system formally documents the physical characteristics that make up a product and the methods to control changes to the characteristics of the product. It also records and reports any changes to the products, and audits the products to verify conformance.

You are the project manager for a summer carnival committee. The preparations have been estimated to take 35 days, the festivities will last 10 days, and the cleanup will take 5 days. The total cost of the project is set at $137,000. You have completed the preparation stage two days ahead of schedule, and the cost of the preparations were $121,000. Which option represents the cost performance index at the beginning of the festivities?

The cost performance index (CPI) as of the beginning of day 36 is 0.82. In this scenario, the actual carnival festivities would have had a planned date that was advertised to the public, so any float that was accumulate during the preparation phase would have been lost after day 35. To calculate the CPI for this scenario, you first need to determine the earned value (EV) using the following formula: EV = Actual % Complete * budget at completion (BAC). You conclude that the Actual % Complete is 72% (day 36 / 50 = 0.72). You multiply this with the BAC to give you an EV of 0.72 * $137,000 = $98,640. You know the actual cost (AC) is $121,000. In order to determine the CPI, you need to divide the EV by the AC: CP I = EV / AC.Therefore, you get a CPI of $98,640 / $121,000 = 0.815, which rounds to 0.82.

You are the project manager for a summer carnival committee. The preparations have been estimated to take 35 days, the festivities will last 10 days, and the cleanup will take 5 days. The total cost of the project is set at $137,000. You have completed the preparation stage two days ahead of schedule, and the cost of the preparations were $121,000. Which option represents the cost performance index at the beginning of the festivities?

The cost performance index (CPI) as of the beginning of day 36 is 0.82. In this scenario, the actual carnival festivities would have had a planned date that was advertised to the public, so any float that was accumulated during the preparation phase would have been lost after day 35. To calculate the CPI for this scenario, you first need to determine the earned value (EV) using the following formula:EV = Actual % Complete * budget at completion (BAC). You conclude that the Actual % Complete is 72% (day 36 / 50 = 0.72).You multiply this with the BAC to give you an EV of 0.72 * $137,000 = $98,640. You know the actual cost (AC) is $121,000.In order to determine the CPI, you need to divide the EV by the AC: CP I = EV / AC.Therefore, you get a CPI of $98,640 / $121,000 = 0.815, which rounds to 0.82.

You are managing a project that is overseeing the installation of a golf simulator at the local golf club. The project has been scheduled to take eight weeks. The total cost of the project is set at $78,000. At the five week mark of the project, it has been determined that the project is 1.5 weeks behind schedule, and the cost so far is $45,000. Which option represents the cost variance of this project?

The cost variance (CV) is the difference in what was expected to be spent and what was actually spent. To calculate the CV, the earned value (EV) must first be calculated.This is done by using the formula EV = Actual % Complete * budget at completion (BAC). First, you calculate the Actual % Complete by dividing 3.5 by 8 (3.5 / 8 = 0.4375).You do this because the project is at the five week mark, and it is 1.5 weeks behind schedule (5 - 1.5 = 3.5). This gives an Actual % Complete of 43.75%.You then multiply this by the BAC ($78,000), to get an EV of $34,125 (0.4375 * $78,000 = $34,125).The CV is then calculated by subtracting the actual cost (AC) from the EV: CV = EV - AC CV = $34,125 - $45,000 = -$10,875. The AC is calculated simply by adding up all the money spent so far in the project, which in this scenario is $45,000.

A network diagram is presented. The diagram consists of a Start box that is connected to two activities: Activity A (which has a duration of 3 days), and Activity B (which has a duration of 5 days). Activities A and B are connected to Activity C (which has a duration of 11 days). Activity C is connected to two activities: Activity D (which has a duration of 18 days), and Activity E (which has a duration of 12 days). Activities D and E are connected to a Finish box. You are working at creating a network diagram for a project you are managing. The critical path consists of which activities?

The critical path for this network diagram consists of activities B, C, and D. Its duration is 34 days. The critical path is the longest full path of activities that must be performed in sequence. It is important to be able to identify the critical path, because if one of the activities on the critical path is delayed, the end date of your project will also be delayed.

Network Diagram. A network diagram is presented. The diagram consists of a Start box that is connected to two activities: Activity A (which has a duration of 3 days), and Activity B (which has a duration of 5 days). Activities A and B are connected to Activity C (which has a duration of 11 days). Activity C is connected to two activities: Activity D (which has a duration of 18 days), and Activity E (which has a duration of 12 days). Activities D and E are connected to a Finish box. You are working at creating a network diagram for a project you are managing. The critical path consists of which activities?

The critical path is the longest full path of activities that must be performed in sequence. It is important to be able to identify the critical path, because if one of the activities on the critical path is delayed, the end date of your project will also be delayed. The critical path for this network diagram consists of activities B, C, and D. Its duration is 34 days.

Which of the following is a valid statement regarding the critical path method?

The critical path method is a technique that calculates the earliest and latest possible start and finish dates for work activities in a project. The PURPOSE is FOR THE flexibility of the schedule to be measured by the difference between early and late dates. When using the critical path method, subtracting the early dates from the late dates can be used to identify how much flexibility, or total float, exists in the schedule.

You are working on a construction project and have been keeping monthly earned value, actual cost, and cost performance index statistics, as listed below: Month 1: EV = $57,000, AC = $49,000, CPI = 1.16 Month 2: EV = $187,100, AC = $178,500, CPI = 1.04 Month 3: EV = $149,500, AC = $167,900, CPI = 0.89 Month 4: EV = $161,800, AC = $170,750, CPI = 0.94 The budget for the project was originally set at $1,250,000 for an eight month duration. The project sponsors are worried about the final cost.Which option represents the current projected variance at completion for this project?

The current projected variance at completion (VAC) for this project is -$25,510. Calculation Explanation: VAC is calculated using the following formula: VAC = BAC - EAC In this case, you know the BAC ($1,250,000), but you do not know the EAC. The proper way to calculate the EAC in this scenario is by using the following formula: EAC = BAC / cumulative CPI. Therefore, you must first calculate the cumulative CPI. To calculate the cumulative CPI, you have to add up the earned values (EVs) and you have to add up the actual costs (ACs) for all months up to the point at which you need to calculate the cumulative CPI. The cumulative EV is $57,000 + $187,100 + $149,500 + $161,800 = $555,400.The cumulative AC is $49,000 + $178,500 + $167,900 + $170,750 = $566,150. You then need to divide the cumulative EV by the cumulative AC ($555,400 / $566,150 = 0.98) to get the cumulative CPI of 0.98.Once you have the cumulative CPI, you can then calculate the EAC. This will work out to an EAC of $1,250,000 / 0.98 = $1,275,510. Then once the EAC is subtracted from the BAC, you can determine the VAC:VAC = $1,250,000 - $1,275,510 = -$25,510

You are working on a construction project and have been keeping monthly earned value, actual cost, and cost performance index statistics, as listed below: Month 1: EV = $57,000, AC = $49,000, CPI = 1.16 Month 2: EV = $187,100, AC = $178,500, CPI = 1.04 Month 3: EV = $149,500, AC = $167,900, CPI = 0.89 Month 4: EV = $161,800, AC = $170,750, CPI = 0.94 The budget for the project was originally set at $1,250,000 for an eight month duration. The project sponsors are worried about the final cost. Which option represents the current projected variance at completion for this project?

The current projected variance at completion (VAC) for this project is -$25,510. VAC is calculated using the following formula:VAC = BAC - EAC n this case, you know the BAC ($1,250,000), but you do not know the EAC. The proper way to calculate the EAC in this scenario is by using the following formula: EAC = BAC / cumulative CPI. Therefore, you must first calculate the cumulative CPI. To calculate the cumulative CPI, you have to add up the earned values (EVs) and you have to add up the actual costs (ACs) for all months up to the point at which you need to calculate the cumulative CPI. The cumulative EV is $57,000 + $187,100 + $149,500 + $161,800 = $555,400.The cumulative AC is $49,000 + $178,500 + $167,900 + $170,750 = $566,150.You then need to divide the cumulative EV by the cumulative AC ($555,400 / $566,150 = 0.98) to get the cumulative CPI of 0.98.Once you have the cumulative CPI, you can then calculate the EAC. This will work out to an EAC of $1,250,000 / 0.98 = $1,275,510. Then once the EAC is subtracted from the BAC, you can determine the VAC: VAC = $1,250,000 - $1,275,510 = -$25,510

The project manager for the current project has received the pressure and temperature data for a process used to create one of the deliverables. He provides them to you. He also provides you with an approach to use for checking the quality requirements of the process and the status of the project. Before you can begin checking the quality of the process, what other piece of information do you require?

The data standards for the given process. The data standards, or quality metrics, for a given process are one of the inputs needed when managing quality. Quality metrics are specific measurement values.

Project Scope Statement

The description of the project scope, major deliverables, assumptions, and constraints. Includes product scope description, acceptance criteria and project exclusions.

Estimate to Complete (ETC)

The expected cost to finish all the remaining project work. EAC - AC

Estimate at Completion (EAC)

The expected total cost of completing all work expressed as the sum of the actual cost to date and the estimate to complete. BAC / CPI

Final Report

The final report summarizes the project performance and is an output of the Close Project or Phase process, not an input to the process.

You are the project manager for Imagenie, a large organization specializing in graphic design. One of the various projects that you manage is ready to begin the processes involved in the closing of the project. Which of the following is NOT an input for the Close Project or Phase process?

The final report summarizes the project performance and is an output of the Close Project or Phase process, not an input to the process.

You are managing a project that is designed to create a new database system that will be used by members of the sales team. You have been informed that Carl, one of the team leads in the sales department, is concerned that the system will not provide all of the required functionality. What should you do FIRST?

The first thing you should do in this scenario is consult the stakeholder engagement plan to determine how to manage Carl's expectations for the project. The stakeholder engagement plan is a subsidiary of the project management plan. It contains information about how to involve the different stakeholders in the project and gain their support. It also outlines how to communicate with different stakeholders, based on their interests, influence, and attitudes toward the project.

Which of the following is NOT a characteristic of the PDM?

The flexibility of the schedule is measured by the difference between early and late dates.

Which of the following is a valid statement regarding the critical path method?

The flexibility of the schedule is measured by the difference between early and late dates.

Your project started with seven stakeholders. An additional three have been added. Which option represents the current number of potential communication channels among the stakeholders?

The formula for calculating the potential communication channels is n * (n - 1) / 2, where n is the number of stakeholders. In this case, you had seven stakeholders and you have added three stakeholders. You now have ten stakeholders. Potential communication channels with ten stakeholders: 10 * (10 - 1) / 2= 10 * 9 / 2= 90 / 2= 45

Your project had ten stakeholders, but it has recently been reduced to six. How many fewer potential communication channels do you have?

The formula for calculating the potential communications channels is n * (n - 1) / 2, where n is the number of stakeholders. To calculate the reduction in the number of communication channels, you must subtract the number of potential communication channels when you have six stakeholders from the number of potential communication channels when you have ten stakeholders. If you have a reduction in the number of stakeholders from ten to six, you would have 30 fewer potential communication channels required. The correct calculation would be as follows:Potential communication channels with ten stakeholders - Potential communication channels with six stakeholders= (10 * (10 - 1) / 2) - ((6 * (6 - 1) / 2) = (10 * 9 / 2) - (6 * 5 / 2) = (90 / 2) - (30 / 2) = 45 - 15= 30

You are a procurement specialist preparing a contract for a software development project. Through negotiations, it has been determined that a cost-plus-incentive-fee contract type will be used. The following criteria for the contract have been agreed upon: Target Project Cost: $200,000 Fee to the Seller: $30,000 Share Ratio: 80% Buyer, 20% Seller Which final payout is appropriate if the project costs $220,000 to perform the work outlined in the contract?

The formula used to calculate the final payout is: Target cost + Fixed fee + Buyer share ratio * (Actual Cost - Target Cost). If the final costs are $220,000, the Buyer will pay 200,000 + 30,000 + 0.8 * (220,000 - 200,000) = $246,000. In this scenario, the seller earns $26,000, which is less than if the target cost was not exceeded. $246,000 (final payout) - $220,000 (actual cost) = $26,000 profit. In this case, the incentive is a negative value of -$4,000 that comes off the predetermined fee of $30,000 that was agreed upon.

A network diagram is presented. The diagram consists of a Start box that is connected to two activities: A and B. Activity A has a duration of 5 days, an ES of 1, and an EF of 5. Activity B has a duration of 2 days, an ES of 1, and an EF of 2. Activities A and B are connected to Activity C, which has a duration of 12 days, an ES of 6, and an EF of 17. Activity C is connected to two activities: D and E. Activity D has a duration of 9 days, an ES of 18, and an EF of 26. Activity E has a duration of 7 days, an ES of 18, and an EF of 24. Activities D and E are connected to a Finish box. How much free float is associated with Activity B?

The free float for Activity B is the duration it can be delayed before it delays the start for Activity C. The formula used to calculate the free float for an activity is the early start (ES) date of the successor activity minus the early finish (EF) date of the current activity minus 1 (Free Float = ES - EF - 1) when the first day of the project begins on day 1.Therefore, the following calculation is used: Free Float = 6 - 2 - 1 Free Float = 3

You are creating a network diagram for the project schedule you are currently working on. You need to identify the amount of free float that is available for the activities. Refer to the exhibit. Exhibit: Network Diagram. A network diagram is presented. The diagram consists of a Start box that is connected to two activities: A and B. Activity A has a duration of 5 days, an ES of 1, and an EF of 5. Activity B has a duration of 2 days, an ES of 1, and an EF of 2. Activities A and B are connected to Activity C, which has a duration of 12 days, an ES of 6, and an EF of 17. Activity C is connected to two activities: D and E. Activity D has a duration of 9 days, an ES of 18, and an EF of 26. Activity E has a duration of 7 days, an ES of 18, and an EF of 24. Activities D and E are connected to a Finish box. How much free float is associated with Activity B?

The free float for Activity B is the duration it can be delayed before it delays the start for Activity C. The formula used to calculate the free float for an activity is the early start (ES) minus the early finish (EF) date of the current activity minus 1 (Free Float = ES - EF - 1) when the first day of the project begins on day 1. Therefore, the following calculation is used: Free Float = 6 - 2 - 1 Free Float = 3 Activities A and B are connected to Activity C, which has a duration of 12 days, an ES of 6, an EF of 17, an LS of 6, an LF of 17, and a free float of 0. Activity C is connected to two activities: D and E. Activity D has a duration of 9 days, an ES of 18, an EF of 26, an LS of 18, an LF of 26, and a free float of 0. Activity E has a duration of 7 days, an ES of 18, an EF of 24, an LS of 20, an LF of 26, and a free float of 2. Activities D and E are connected to a Finish box.

Your organization uses the benefit-cost ratio (BCR) economic model to select which project they want to initiate. You have received a report that contains the BCR results for a number of different initiatives. Which guideline should you follow when selecting a project to initiate? Answers A. A BCR greater than one indicates accelerated depreciation. B. A low BCR indicates a high value for sunk costs. C. A BCR of less than one is ideal. D. The greater the BCR, the more attractive the initiative.

The greater the BCR, the more attractive the initiative

Your organization uses the benefit-cost ratio (BCR) economic model to select which project they want to initiate. You have received a report that contains the BCR results for a number of different initiatives. Which guideline should you follow when selecting a project to initiate?

The greater the BCR, the more attractive the initiative.

Question 6 of 124 You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. The official flower that will be used on the project was supposed to be in high demand at the time of the event.However, a supplier in the neighboring community has been contracted, so this is no longer a risk. Which action is MOST likely to occur as a result of the supplier being contracted?

The information is added to the risk register

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. The official flower that will be used on the project was supposed to be in high demand at the time of the event. However, a supplier in the neighboring community has been contracted, so this is no longer a risk. Which action is MOST likely to occur as a result of the supplier being contracted?

The information is added to the risk register Risk register updates include the outcomes of risk reassessments. If a risk is reassessed and is no longer deemed a risk, it is retired, and the risk register is updated to reflect this information.

You are the project manager working on a project for your organization. You are currently working on the network diagram for the project. Refer to the exhibit. Which option presents the duration and the LS date for the activity presented in the diagram, assuming the first task starts on day 1?

The late start (LS) date for an activity can be calculated by adding the free float for the activity to the early start (ES) date. The formula would be LS = Float + ES. When applied to the formula, the result is as follows: LS = Float + ES LS = 3 + 15 LS = 18 Since the first task starts on day 1, the duration can be calculated by subtracting the ES date from the early finish (EF) date and adding 1. The formula would be: Duration = EF - ES + 1. Duration = EF - ES + 1 Duration = 19 - 15 + 1 Duration = 5

You are the project manager working on a project for your organization. You are currently working on the network diagram for the project. Refer to the exhibit. Float=3 Which option presents the duration and the LS date for the activity presented in the diagram, assuming the first task starts on day 1?

The late start (LS) date for an activity can be calculated by adding the free float for the activity to the early start (ES) date. The formula would be LS = Float + ES. When applied to the formula, the result is as follows: LS = Float + ES LS = 3 + 15 LS = 18 Since the first task starts on day 1, the duration can be calculated by subtracting the ES date from the early finish (EF) date and adding 1. The formula would be Duration = EF - ES + 1. When applied to the formula, the result is as follows: Duration = EF - ES + 1 Duration = 19 - 15 + 1 Duration = 5

Earned Value (EV)

The measure of work performed expressed in terms of the budget authorized for that work. BAC x % Work Completed

Which of the following should be included within the process improvement plan?

The metrics for the current process. The metrics for the current process are included in a process improvement plan. Process metrics are used with control limits to help analyze the efficiency of a process. Other areas commonly included within the process improvement plan include process configuration, process boundaries, and improvement performance targets.

You have been hired by an industrial company to lead a project to help improve their custom safety training course. The course is intended to prepare the candidates for a globally recognized certification. To help rate the effectiveness of the course, you create a scatter diagram and compare the hours of preparation (x-axis) with the final score (y-axis) of previous employees. From the diagram, it is determined that there is a negative linear correlation. Which conclusion can be made using the data from this chart?

The more time that was used to prepare, the lower the score

You have been hired by an industrial company to lead a project to help improve their custom safety training course. The course is intended to prepare the candidates for a globally recognized certification. To help rate the effectiveness of the course, you create a scatter diagram and compare the hours of preparation (x-axis) with the final score (y-axis) of previous employees. From the diagram, it is determined that there is a negative linear correlation. Which conclusion can be made using the data from this chart?

The more time that was used to prepare, the lower the score The example states that there is a negative linear correlation between the time spent studying and how well the students performed. This would indicate that they did worse when they studied for a longer period of time. This would also indicate that the course would need improvement.

You are managing the execution of the project work when one of the sellers provides you with a deliverable. This deliverable is needed for assembling one of the final deliverable for the customer. The deliverable does not meet all the requirements outlined in the technical specifications for the final deliverable. What is the MOST LIKELY reason for the seller's deliverable not meeting the specifications?

The most likely reason for the seller's deliverable not meeting the specifications is a lack of a work breakdown structure (WBS) and WBS dictionary by the seller. When a seller has been contracted to provide a deliverable for a project, they need to have some kind of direction for developing and maintaining a WBS and WBS dictionary to ensure that they will meet the requirements. If the seller does not properly develop the supporting contract WBS and WBS dictionary then the deliverable may not meet specifications.

Baseline

The original plan plus all approved changes (scope, schedule, cost)

Critical Path

The path(s) of schedule activities where the delay of any one activity would delay the project finish; the path of highest risk

Work Performance Information

The performance data collected from various controlling processes, analyzed in context and integrated based on relationships across areas. E.g., status of deliverables, implementation status for change requests, forecast estimates to complete.

Work Performance Reports

The physical or electronic representation of work performance information compiled in project documents, intended to generate decisions, actions, or awareness.

Planned Value (PV)

The portion of the approved total cost estimate planned to be spent on an activity during a given period. Planned % Complete x BAC

While developing a new type of bearing that was meant to replace a recalled model, a minor quality issue was discovered. The bearings should have a diameter of 23 mm, with a +/-2 mm tolerance. The first ten bearings that are tested measure between 23.2 mm and 24.1 mm. Which statement is true regarding this information?

The process needs to be investigated

Funding Limit Reconciliation

The process of comparing the planned expenditure of project funds against any limits on the commitment of funds for the project to identify any variances between the funding limits and the planned expenditures.

You are currently involved in controlling procurements on a mission critical project for your organization. A seller has been contracted to provide a high load winch system. The winch that was to be supplied was rated at 1,000 pounds, but it is currently unavailable and will be replaced with the 1,200-pound model. This will result in a change to the contact. Who would be eligible to make a change to the contract?

The procurement office

You are currently involved in controlling procurements on a mission critical project for your organization. A seller has been contracted to provide a high load winch system. The winch that was to be supplied was rated at 1,000 pounds, but it is currently unavailable and will be replaced with the 1,200-pound model. This will result in a change to the contact. Who would be eligible to make a change to the contract?

The procurement office As contracts are formal and legally binding documents that use specialized and technical language, only qualified individuals should prepare them. These qualified individuals include the contracting officer, procurement office, and legal counsel. A project manager would not be considered a contracting officer.

You are managing new staff members who are performing work to create a particular procurement item. On your personal schedule for the day, you have a meeting set up to meet with the new staff. You arrive in the meeting room to discover that no staff members have arrived. After waiting thirty minutes, you leave to attend another meeting. The next day, you meet with a couple of the staff members and ask why they did not show up to the meeting. They mention that they were not aware that they had to attend any meetings. Which document should have outlined the meeting requirement?

The procurement statement of work needs to clearly outline all the work required for the procurement, including the required meetings.

You are beginning the planning of a construction project for your organization. You need to assess the requirements, constraints, and assumptions to identify the deliverables required by the project. Which of the following provides the BEST source of this information?

The project charter

The data standards, or quality metrics, for a given process are one of the inputs needed when managing quality. Quality metrics are specific measurement values. Work Package 1: SPI = 0.92, CPI = 0.95 Work Package 2: SPI = 0.85, CPI = 1.02 Work Package 3: SPI = 0.99, CPI = 0.99 Work Package 4: SPI = 0.88, CPI = 1.04 Which conclusions can be drawn from this work performance data?

The project is behind schedule and on budget If the schedule or cost performance index is below one, then the project is not performing as planned. If it is one or above, then the project is meeting or exceeding expectations. If you average the SPI for the work packages provided, the result is less than one (0.91). Therefore, you are behind schedule. However, when the CPI is averaged for the work packages provided, the result is one. Therefore, you are on budget.

You have been assigned to lead a project soon after it was selected by your organization's project management office. You have been asked to assist with the creation of the initiation documentation.The project sponsor has provided you with a completed business case, a project benefits management plan, access to the lessons learned knowledge base, and a signed contract. Based on the information provided, which statement is TRUE?

The project is being completed for an external customer

You have been assigned to lead a project soon after it was selected by your organization's project management office. You have been asked to assist with the creation of the initiation documentation. The project sponsor has provided you with a completed business case, a project benefits management plan, access to the lessons learned knowledge base, and a signed contract. Based on the information provided, which statement is TRUE?

The project is being completed for an external customer. In this scenario, you are in the Develop Project Charter process. A contract is only an input for the Develop Project Charter process when the project is being completed for an external customer. Not all projects are done for external customers, so the contract input is not always required.

You have been assigned as the project manager for a project by a close friend who is a member of your organization's project management office (PMO). You have been asked to help complete the development of the project charter. Which of the following would provide the MOST influence in this development?

The project is being developed in a functional organization.

You are the project manager for your organization. During the closing stage of your project, a team member who is training to become a project manager asks which documents are typically referenced during the closing of a project. Which of the following is the BEST answer to the team member's question?

The project management plan is the best tool to use when measuring project completion status NOT the project baseline. The project management plan contains information such as the scope statement, various baselines, and any other relevant information or documentation required to measure project completion.

A project manager is looking to assign resources for various project activities and has a number of candidates to choose from with experience with smartphone cameras. One resource, Mike, is the best person to work on designing a new front facing camera for the new smartphone. He has the most experience, the necessary skills, and experience. However, Mike's department manager is not willing to let Mike work on the design. What should the project manager do NEXT?

The project manager should setup a meeting with Mike's department manager to discuss the reasons why Mike is needed for the camera design. They should also discuss when he will be needed and how Mike's experience from the project can help his department's work in the future.

A project manager is looking to assign resources for various project activities and has a number of candidates to choose from with experience with smartphone cameras.One resource, Mike, is the best person to work on designing a new front facing camera for the new smartphone. He has the most experience, the necessary skills, and experience. However, Mike's department manager is not willing to let Mike work on the design. What should the project manager do NEXT?

The project manager should setup a meeting with Mike's department manager to discuss the reasons why Mike is needed for the camera design. They should also discuss when he will be needed and how Mike's experience from the project can help his department's work in the future.

You are a project manager for Inter-Swift. You are working on a project to expand the manufacturing capacity of your organization. Your organization has decided to outsource the construction of a new warehouse, to house the required facilities and infrastructure, to an external company named Docu-sentry Ltd. Who approves the project charter for the new warehouse project?

The project sponsor at Inter-Swift

You are a project manager for Inter-Swift. You are working on a project to expand the manufacturing capacity of your organization. Your organization has decided to outsource the construction of a new warehouse, to house the required facilities and infrastructure, to an external company named Docu-sentry Ltd. Who approves the project charter for the new warehouse project?

The project sponsor at Inter-Swift In this scenario, Docu-sentry Ltd. is the organization performing the project and Inter-Swift is the organization that is sponsoring the project. Docu-sentry Ltd. may help develop the project charter but it will be authorized by the Inter-Swift organization. The project sponsor or initiator is the person or organization who is external to the project and has the authority to issue the project charter.

You are a project manager for a large consulting firm. A colleague, who is also a project manager, informs you that the project they were working on ended by extinction. Which of the following statements BEST describes this type of project ending?

The project was accepted by all key stakeholders

You are a project manager for a large consulting firm. A colleague, who is also a project manager, informs you that the project they were working on ended by extinction. Which of the following statements BEST describes this type of project ending?

The project was accepted by all key stakeholders.

Work Performance Data

The raw observations and measurements identified during activities being performed to carry out the project work. E.g., percent of work physically completed, quality and technical measures, start and finish dates of activities, number of change requests, etc. Recorded in the PMIS

Actual Cost (AC)

The realized cost incurred for the work performed on an activity during a specific time period.

You are managing new staff members who are performing the work to create various procurement items. One of the team members fails to provide you with a report on the status of the procurement item that they are working on. What is the MOST likely reason that you did not receive the report?

The requirement for reports was not included in the procurement statement of work

You are managing new staff members who are performing the work to create various procurement items. One of the team members fails to provide you with a report on the status of the procurement item that they are working on. What is the MOST likely reason that you did not receive the report?

The requirement for reports was not included in the procurement statement of work. The procurement statement of work needs to clearly outline all the work required for the procurement item, including any reports that need to be completed.

You are managing new staff members who are performing the work to create various procurement items. One of the team members fails to provide you with a report on the status of the procurement item that they are working on. What is the MOST likely reason that you did not receive the report?

The requirement for reports was not included in the procurement statement of work. The procurement statement of work needs to clearly outline all the work required for the procurement item, including any reports that need to be completed. If this requirement was not included, then it is the most likely reason for not receiving the report.

Budget at Completion (BAC)

The sum of all budgets established for the work to be performed.

You are showing one of the project management team members a new hierarchical chart that you created to track project resources. You tell them that the chart can be used for things such as showing all of the electricians and the associated equipment that are in use across the project. Which type of chart are you showing them?

The resource breakdown structure (RBS) is a hierarchical style chart that is used when developing the resource management plan. The RBS displays a breakdown of project resources according to resource category and resource type. For example, an RBS could depict all of the electricians and equipment that are being used in different sections of a building that is currently under construction. Typically, the RBS facilitates the process of tracking costs and it is often in line with an organization's accounting system.

Your organization uses a projectized structure to perform project work.One of their programs consists of three projects each with their own project manager. The program manager has been monitoring the progress of the three projects and notices that the one of the projects is behind schedule. After analyzing the situation, the program manager has submitted a change request to have a resource named Alice moved to this project from one of the other projects. This should help bring this project back on schedule. As a result of this change, what should be updated?

The resource breakdown structures for affected projects

Your organization uses a projectized structure to perform project work.One of their programs consists of three projects each with their own project manager. The program manager has been monitoring the progress of the three projects and notices that the one of the projects is behind schedule.After analyzing the situation, the program manager has submitted a change request to have a resource named Alice moved to this project from one of the other projects. This should help bring this project back on schedule. As a result of this change, what should be updated?

The resource breakdown structures for affected projects

You are currently developing the resource management plan for a project you are managing. Which tool is the BEST for linking work packages from the project's work breakdown structure to the resources listed in the organizational breakdown structure?

The responsibility assignment matrix (RAM) links work packages from the project's work breakdown structure to the resources listed in the organizational breakdown structure.A low-level or detailed matrix includes the bottom-level work packages from the work breakdown structure. This means it contains a column for each work package.

You have been newly appointed to a project and you need to complete project cost estimates. Which option identifies potential increases to the duration and cost of activities when estimating project costs?

The risk register identifies each risk, its cause, and the impact it can have on the project in Estimate Costs process. Risks pose a threat to a project bc they usually cause an increase in the duration or cost of an activity. It documents the risks associated with the project.

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. The official flower that will be used on the project was supposed to be in high demand at the time of the event. However, a supplier in the neighboring community has been contracted, so this is no longer a risk. Which option describes an action that can take place once a risk is retired?

The risk's associated reserve is released

The project charter has been completed on your current project and you are currently working on identifying all potential stakeholders. Company policy states that the classification method to be used needs to organize stakeholders based on their power, urgency, and legitimacy. Which classification method should you use?

The salience model is a classification model that organizes different categories of stakeholders based on the following: their ability to impose their will (power) their need for immediate attention (urgency) their involvement is suitable (legitimacy)

You are the project manager for one of the top golf equipment producers in the world and you are currently overseeing the development of this year's club models. Through a comparison, it has been determined that the project is behind schedule. Which option was compared to the actual project performance?

The schedule baseline is compared with work performance data to determine how the project is progressing. Depending upon the results derived from this comparison, specific actions can take place. These actions can include making a change request, such as requesting a corrective or preventive action.

You are the project manager for one of the top golf equipment producers in the world and you are currently overseeing the development of this year's club models. Through a comparison, it has been determined that the project is behind schedule. Which option was compared to the actual project performance?

The schedule baseline. This is compared with work performance data to determine how the project is progressing. Depending upon the results derived from this comparison, specific actions can take place. These actions can include making a change request, such as requesting a corrective or preventive action.

You are managing a project that involves installing a new generator in the local power station. The project has been scheduled to take five weeks. The total cost of the project is set at $780,000.At the three week mark of the project, it has been determined that the project is one week behind schedule, and the cost so far is $390,000. Which option represents the schedule performance index of this project?

The schedule performance index (SPI) is calculated by dividing the earned value (EV) by the planned value (PV), or SPI = EV / PV. For more information on how the SPI was calculated for this example, please refer to the calculation explanation below.Calculation Explanation:SPI is calculated using the following formula:SPI = EV / PVSince the example does not provide the EV or the PV, they must first be calculated.The EV is calculated using the following formula: EV = Actual % Complete * budget at completion (BAC). First, you calculate the Actual % Complete by dividing 2 by 5. You use 2 because although the planned work is at week three, the actual project work is one week behind. This must be taken into consideration. This gives an Actual % Complete of 40% (2 / 5 = 0.4). You then multiply this with the BAC to get an EV of 0.4 * $780,000 = $312,000.Next, you calculate the PV using the following formula: PV = Planned % Complete * BAC. First, you need to calculate the Planned % Complete by dividing the planned point in the schedule (three weeks) by the total number of weeks in the project (five weeks). This will result in 60% (3 / 5 = 0.6). The Planned % Complete is then multiplied with the BAC, which results in a PV of 0.6 * $780,000 = $468,000.Now that you have the EV and the PV, you can apply them to the original formula to obtain the SPI:SPI = $312,000 / $468,000 = 0.67

Negative Float

The situation of a schedule activity's early finish being after a subsequent activity's early start.

You have been assigned to a project and have been asked to help develop the project charter. You need to identify any risks, assumptions, and constraints that are the result of the current environment. Which of the following should be considered?

The skills and availability of human resources

A network diagram is presented. The diagram consists of a Start box that is connected to two activities: A and B. Activity A has a duration of 5 days, an ES of 1, and an EF of 5. Activity B has a duration of 2 days, an ES of 1, and an EF of 2. Activities A and B are connected to Activity C, which has a duration of 12 days, an ES of 6, and an EF of 17. Activity C is connected to two activities: D and E. Activity D has a duration of 9 days, an ES of 18, and an EF of 26. Activity E has a duration of 7 days, an ES of 18, and an EF of 24. Activities D and E are connected to a Finish box. How much free float is associated with Activity B?

The solution of the network diagram is presented. The diagram consists of a Start box that is connected to two activities: A and B. Activity A has a duration of 5 days, an ES of 1, an EF of 5, an LS of 1, an LF of 5, and a free float of 0. Activity B has a duration of 2 days, an ES of 1, an EF of 2, an LS of 4, an LF of 5, and a free float of 3. Activities A and B are connected to Activity C, which has a duration of 12 days, an ES of 6, an EF of 17, an LS of 6, an LF of 17, and a free float of 0. Activity C is connected to two activities: D and E. Activity D has a duration of 9 days, an ES of 18, an EF of 26, an LS of 18, an LF of 26, and a free float of 0. Activity E has a duration of 7 days, an ES of 18, an EF of 24, an LS of 20, an LF of 26, and a free float of 2. Activities D and E are connected to a Finish box.

You need to determine the monetary resources required for the completion of the project activities outlined within the project schedule. Which type of cost estimate focuses on improving accuracy by factoring in the amount of risk related to the original estimate?

The three-point estimate technique aims to improve the accuracy of the activity cost by taking into account the amount of risk in the original estimate. It does this by calculating the best case, worst case, and most likely durations for an activity. When determining a three-point estimate, you first assign weights to the costs and calculate the denominator. A three-point estimate typically assigns a weight of 1 to the optimistic and pessimistic estimates and a weight of 4 to the most likely estimate. The denominator of 6 is the sum of the weightings.

You are the project manager for a small consulting firm. One of the projects that you are currently working on has finally completed. There were several instances of delays throughout the project due to unforeseen circumstances, which led to cost overruns. Which of the following BEST describes what you should ensure is documented?

The unforeseen circumstances as lessons learned. It may be possible that the unforeseen circumstances that delayed the project are more predictable now that the experience and details surrounding them have been documented.

A contract can be closed by either party once all of the obligations have been met by both parties.

The vendor will need to meet their obligations, such as providing a service or delivering goods. The customer will also need to meet their obligations, such as paying for the services or equipment. Often, an acceptance inspection will be performed before the procurement can be closed.

Which indicator BEST shows that a work package is decomposed to an appropriate level?

The work can be completed within a reporting period.

You are creating the WBS for a project. Which indicator BEST shows that you have decomposed a work package to an appropriate level?

The work can be completed within a reporting period. Criteria used to determine whether work packages are sufficiently broken down requires being able to answer the following questions: Can cost and time be estimated without further break down? Can the result be measured and verified? Can the work be completed within a reporting period? If the answer to any of these questions is no, then further decomposition is required.

Which indicator BEST shows that a work package is decomposed to an appropriate level?

The work can be completed within a reporting period. Criteria used to determine whether work packages are sufficiently broken down requires being able to answer the following questions: -Can cost and time be estimated without further break down? -Can the result be measured and verified? -Can the work be completed within a reporting period?

Work Package

The work defined at the lowest level of the work breakdown structure for which cost and duration can be estimated and managed.

You have been contracted to an organic honey startup company to design a process for efficient honey gathering. Trying to monitor the schedule is a daunting task, as there are so many variables to consider related to bee honey production. Which of the following would be determined as part of monitoring the project schedule?

The work performance information identifies the schedule performance index (SPI) and the schedule variance of the project.

McGregor's Theory

Theory X - the assumption that employees dislike work, are lazy, avoid responsibility, and must be coerced to perform. Theory Y - the assumption that employees are creative, enjoy work, seek responsibility, and can exercise self-direction.

A) The executive management offers a high-level view of business strategy B) The sponsor is the main author of the project charter E) The project initiator must sign off on the project charter

There are a number of key stakeholders who are involved in the creation of the project charter. Who are the key stakeholders and what are their functions? A) The executive management offers a high-level view of business strategy B) The sponsor is the main author of the project charter C) The financial officer will provide advice regarding the budget D) the HR officer will ensure sufficient staff members are available E) The project initiator must sign off on the project charter

An independent team from your organization is studying the procedures for taking sample measurements for products produced during a project. They have documented that the procedures for taking measurements include wasted steps that are not necessary for creating the product for this project. This resulted in process documentation updates. Which of the following BEST describes what is being performed?

They are performing audit activities

You are the project manager for one of the top golf equipment producers in the world, and you are currently overseeing the development of this year's club model. The project has gotten off to a slow start and is behind schedule. In previous years, club types were worked on one at a time (for instance, the woods first and then the irons). To save time this year, they will be worked on concurrently. Which technique is this an example of?

This is a form of fast tracking the schedule

You are the project manager for one of the top golf equipment producers in the world, and you are currently overseeing the development of this year's club model. The project has gotten off to a slow start and is behind schedule. In previous years, club types were worked on one at a time (for instance, the woods first and then the irons). To save time this year, they will be worked on concurrently. Which technique is this an example of?

This is a form of fast tracking the schedule Fast tracking a schedule takes place when activities that are typically performed in sequence are done in parallel. Fast tracking is a schedule compression technique that is commonly used to shorten overall project duration. One of the problems that exists with this technique is the chance of having to redo work, which heightens risks.

Which cost of quality category is related to the cost of developing a product fix for a product that the customer received?

This is an External failure cost. External failure cost is a cost of quality category where these costs are incurred only once the product or service has been released, and the customers are not satisfied that their requirements have been met.

Change management plan

This plan details the project procedures for entertaining change requests: how change requests are managed, documented, approved, or declined.

Configuration Management Plan

This plan is an input to the control scope process. It defines how changes to the features and functions of the project deliverable, the product scope, may enter the project.

You want to ensure you are using an accurate method of estimating the duration of the activities contained in your WBS. You also need to be able to identify the level of uncertainty involved with the estimates. Which method will BEST achieve this?

Three-point estimate

You want to ensure you are using an accurate method of estimating the duration of the activities contained in your WBS. You also need to be able to identify the level of uncertainty involved with the estimates. Which method will BEST achieve this?

Three-point estimate A three-point estimate provides a weighted average of an optimistic or best-case duration, the most likely duration, and a pessimistic or worst-case duration. By using a weighted average of these estimated durations, you will improve the accuracy of the estimate. Using this method will also identify the range of uncertainty of your duration estimates.

You are responsible for chartering a project for your organization and you want to assign a project manager to help define the high-level scope and perform other initiation activities. Which skill or knowledge would be LEAST desirable for a project manager at this point in the project?

Time management; While time management is an excellent skill for any project manager, its value is more desirable when executing the project. This would be one of the least desirable skills during initiation.

Contingency Reserve

Time or money allocated in the schedule or cost baseline for known risks with active response strategies. No change request is required to access this money.

You are a project manager for a major golf club manufacturer and your team is working on developing a new line of golf clubs for the upcoming season. Based upon last year's project results, the professionals had the clubs two months before the season started. This year, the plan is to achieve the same results. Which type of forecasting is being used in this example?

Time series

You are a project manager for a major golf club manufacturer and your team is working on developing a new line of golf clubs for the upcoming season. Based upon last year's project results, the professionals had the clubs two months before the season started. This year, the plan is to achieve the same results. Which type of forecasting is being used in this example?

Time series The time series form of forecasting uses past history to estimate project outcomes. They can include information such as earned value, trend estimation, and growth curve. In terms of the example, we are using the previous year's information to forecast this year's project performance.

You are working on a construction project and have been keeping monthly earned value, actual cost, and cost performance index statistics, as listed below: January: EV = $27,000, AC = $19,000, CPI = 1.42 February: EV = $147,000, AC = $151,500, CPI = 0.97 March: EV = $101,000, AC = $106,900, CPI = 0.94 Which option represents the cumulative CPI for the end of the three months?

To calculate the cumulative cost performance index (CPI) you have to add up the earned values (EVs) and actual costs (ACs) for all months up to the point at which you need the cumulative CPI. So in this case, the cumulative EV would be $27,000 + $147,000 + $101, 000 = $275,000 and the cumulative AC would be $19,000 + $151,500 + $106,900 = $277,400. THEN use the following formula: cumulative CPI = cumulative EV / cumulative AC. This results in a cumulative CPI of $275,000 / $277,400 = 0.99.

You are working on a construction project and have been keeping monthly earned value, actual cost, and cost performance index statistics, as listed below: January: EV = $27,000, AC = $19,000, CPI = 1.42 February: EV = $147,000, AC = $151,500, CPI = 0.97 March: EV = $101,000, AC = $106,900, CPI = 0.94 Which option represents the cumulative CPI for the end of the three months?

To calculate the cumulative cost performance index (CPI) you have to add up the earned values (EVs) and actual costs (ACs) for all months up to the point at which you need the cumulative CPI. So in this case: the cumulative EV would be $27,000 + $147,000 + $101, 000 = $275,000 and the cumulative AC would be $19,000 + $151,500 + $106,900 = $277,400. CPI = cumulative EV / cumulative AC. This results in a cumulative CPI of $275,000 / $277,400 = 0.99.

You have been assigned to manage a new project and are in the process of creating the stakeholder register. While you are an experienced project manager, you do not have specialized knowledge or training in this type of project. You plan to seek advice from subject matter experts in this area. Which is the MAIN purpose of using subject matter experts at this time?

To ensure that all relevant stakeholders are identified and a comprehensive list is compiled.

You have been assigned to manage a new project and are in the process of creating the stakeholder register. While you are an experienced project manager, you do not have specialized knowledge or training in this type of project. You plan to seek advice from subject matter experts in this area. Which is the MAIN purpose of using subject matter experts at this time?

To ensure that all relevant stakeholders are identified and a comprehensive list is compiled. In this scenario, you are working on the stakeholder register. This is a main output of the Identify Stakeholders process. The main purpose of using subject matter experts (expert judgment) during the Identify Stakeholders process is to ensure that all relevant stakeholders are identified and a comprehensive list is compiled.

You are in the process of classifying the people and groups whose interests should be considered during the project. What is the MAIN purpose of this activity?

To ensure that the effort used to manage stakeholder expectations is efficient

You are in the process of classifying the people and groups whose interests should be considered during the project. What is the MAIN purpose of this activity?

To ensure that the effort used to manage stakeholder expectations is efficient Classifying the people and groups whose interests should be considered during the project is a data representation technique. The purpose of classifying the stakeholders is to ensure that no effort is wasted towards communicating and managing stakeholder expectations.

You are in the process of classifying the people and groups whose interests should be considered during the project. What is the MAIN purpose of this activity?

To ensure that the effort used to manage stakeholder expectations is efficient. Classifying the people and groups whose interests should be considered during the project is a data representation technique. The purpose of classifying the stakeholders is to ensure that no effort is wasted towards communicating and managing stakeholder expectations.

opportunity cost

Total value of the project or path not selected

Pam is leading a new project designed to create an internal web site for Imagenie, Inc employees that will allow them to view a company events calendar. The project team members work together in the same office building. Regular team meetings for all project team members are held in a single meeting room. Also, meetings that involve team members working on specific aspects of the project meet in different rooms throughout the office. For the most part, the project team members are meeting their targets and are on schedule.However, you notice that three team members who are grouped together are not sure how to complete their tasks. Which technique would be MOST helpful in this situation?

Training

Prevention Costs

Training, document processes, equipment, time to do it right, etc.

You are a project manager working on a multi-year project for an organization. The project involves replacing an outdated networking environment that included mainframes with a new network using modern mainframe technologies. A vendor was contracted after a lengthy selection process to help design the new network and install any specialized hardware that is required. As a result, two network design experts from the vendor join the project team. These experts will assist the project team's mainframe hardware experts in designing and physically setting up the new hardware. The mainframe experts have no experience in designing networks. What will be the biggest challenge in this situation?

Transferring tacit knowledge

You are a project manager working on a multi-year project for an organization. The project involves replacing an outdated networking environment that included mainframes with a new network using modern mainframe technologies.A vendor was contracted after a lengthy selection process to help design the new network and install any specialized hardware that is required. As a result, two network design experts from the vendor join the project team. These experts will assist the project team's mainframe hardware experts in designing and physically setting up the new hardware. The mainframe experts have no experience in designing networks. What will be the biggest challenge in this situation?

Transferring tacit knowledge

You are a project manager working on a multi-year project for an organization. The project involves replacing an outdated networking environment that included mainframes with a new network using modern mainframe technologies. A vendor was contracted after a lengthy selection process to help design the new network and install any specialized hardware that is required. As a result, two network design experts from the vendor join the project team. These experts will assist the project team's mainframe hardware experts in designing and physically setting up the new hardware. The mainframe experts have no experience in designing networks. What will be the biggest challenge in this situation?

Transferring tacit knowledge; Tacit knowledge can be defined as skills, ideas, and experiences that people have in any specialized area. Since the mainframe experts do not have the skills and experience in designing networks, having the two network design experts transfer tacit knowledge will be the biggest challenge.

An organization is moving from paper to a new payroll system where clients can access pay and tax statements online. The project sponsor requests some performance information in the form of BAC versus EAC and completion dates. Which document contains this test data?

Trend analysis A trend analysis is a monitoring tool that analyzes data over a given length of time in an attempt to determine a pattern. A trend is a pattern and a trend analysis is used to reveal this information. A trend analysis can be used to show performance-to-date and compare it to future performance forecasts. This is done in the form of BAC versus EAC and completion dates.

A project review meeting has been scheduled to discuss the closing of the current project phase and the beginning of the next phase of the project, which is currently scheduled to begin in two weeks. The current phase is in the process of closing. You have updated the necessary project documentation including the project management plan, received formal acceptance of deliverables, and completed the performance reviews.Which task still needs to be performed before the current project phase can be closed?

Update the lessons learned repository

You are in the process of collecting requirements for a project deliverable. One of your peers suggests that everyone involved be able to rank the requirements that are most important to them. Which action should you take?

Use the nominal group technique

You are currently involved in controlling procurements on a mission critical project for your organization. A seller has been contracted to provide a high load winch system. The winch that was to be supplied was rated at 1,000 pounds, but it is currently unavailable and will be replaced with the 1,200-pound model. This will result in a change to the contact. Which action will BEST resolve this change?

Using the contract change control system

You are currently involved in controlling procurements on a mission critical project for your organization. A seller has been contracted to provide a high load winch system. The winch that was to be supplied was rated at 1,000 pounds, but it is currently unavailable and will be replaced with the 1,200-pound model. This will result in a change to the contact. Which action will BEST resolve this change?

Using the contract change control system Technically a part of the integrated change control system, it is specifically the contract change control system that is used to make changes to a contract

You are currently involved in controlling procurements on a mission critical project for your organization. A seller has been contracted to provide a high load winch system. The winch that was to be supplied was rated at 1,000 pounds, but it is currently unavailable and will be replaced with the 1,200-pound model. This will result in a change to the contact. Which action will BEST resolve this change?

Using the contract change control system Although technically a part of the integrated change control system, it is specifically the contract change control system that is used to make changes to a contract. This system includes the proper procedures and resources required to make a change.

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has a few features that you were not originally informed about. This could result in a higher costing device than originally planned. You are meeting with the customer to review the completed model. In which process are you currently involved?

Validate Scope

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has a few features that you were not originally informed about. This could result in a higher costing device than originally planned. You are meeting with the customer to review the completed model. In which process are you currently involved?

Validate Scope The Validate Scope main goal is to gain acceptance of the completed deliverable. This is achieved by meeting with the customer or sponsor and reviewing the actual deliverable

At particular points in the project, the project manager must ensure that actual schedule performance is meeting what was initially planned. This includes verifying if the buffer time that has been incorporated into the project schedule is meeting planned values. Which tool or technique can be used to determine the difference between the current float and what was initially planned?

Variance analysis

You are a project manager working for the healthcare system and have been tasked with overseeing the implementation of a new computer infrastructure at the local hospital. You are engaged with the Control Scope process. Which tool or technique is being used during this process?

Variance analysis

You are a project manager working for the healthcare system and have been tasked with overseeing the implementation of a new computer infrastructure at the local hospital. You are engaged with the Control Scope process. Which tool or technique is being used during this process?

Variance analysis. Data analysis techniques such as variance analysis are used in the Control Scope process. A variance analysis is used to determine the difference between the plan, and the actual result. In terms of the Control Scope process, a variance analysis is used to determine how the actual work varies compared to what was included in the scope management plan.

You are the project manager for your organization. The deliverables for the project you are currently working on have been formally accepted by the customer. Often, one of the duties of the project manager is to assist the customer with the inspection process of the deliverable before the project can be closed. Which of the following verification methods would be considered a form of assistance during this process?

Verifying the scope of the project against the deliverables Verifying the scope of the project against the deliverables is a standard method used when completing a project before a customer will formally sign off on the project. This is often carried out by the project manager alongside the customer by measuring the project completion against the project management plan.

Janet, a project manager, has noticed that a project she is leading has slipped behind schedule due to recent weather conditions. She knows that she can get the project back on schedule within two weeks, and has already documented a plan to do so. She decides to email the executive board within her company to send them a status update. This update indicates that she is currently behind schedule and describes her plan of action to get the project back on schedule. Which dimension of communication has occurred in this situation?

Vertical communication. Vertical is a dimension of communication in which communication goes up or down the organization. In this case, Janet, the project manager, is sending a status update to the company's executive board.

paralingual communication

Vocal but not verbal - tone of voice, volume, pitch

VUCA

Volatility Uncertainty Complexity Ambiguity

You are in the process of creating the scope baseline for a project you are managing. What should you include in the scope baseline?

WBS dictionary The WBS dictionary is part of the scope baseline. It describes the scope of each work package in more detail than the WBS. It contains details about the required work that the WBS cannot realistically document. It also provides information that is used to measure the performance of each work package.

100% Rule of WBS

WBS should represent 100% of scope. Anything outside of WBS is considered scope creep

You are in the process of creating the scope baseline for a project you are managing. You need to include all of the following EXCEPT:

WBS, WBS Dictionary, Project Scope Statement. You WILL NOT need the Scope management plan. It is developed by the project team during the Plan Scope Management process. It provides guidance on how the project scope will be defined, documented, verified, managed, and controlled. The scope management plan is not part of the scope baseline.

You have completed the planning of your project and project work is being carried out. Which activity should you be doing while executing the project?

Watching out for non-critical risks increasing in importance

A) Enterprise environmental factors may constrain project processes B) Organizational process assets influence which project processes are needed and often serve as process inputs organizational process assets are assets gained from an organizations processes, procedures, and corporate knowledge base. They often serve as inputs for project processes and may make certain processes unnecessary. Enterprise environmental factors are internal and external factors - such as organizational and marketplace conditions- that contribute to the circumstances in which a project runs. These factors often place limitations on a project processes.

What Statements best represent how organizational process assets and enterprise environmental factors impact project tailoring? A) Enterprise environmental factors may constrain project processes B) Organizational process assets influence which project processes are needed and often serve as process inputs C) Enterprise environmental factors provide tools for implementing project processes D) Organizational process assets typically place limitations on project processes.

A) Organizational views of authority B) Values, norms, and beliefs D) Informal policies and procedures

What are aspects of organizational culture that will influence a project? A) Organizational views of authority B) Values, norms, and beliefs C) Guidelines and templates D) Informal policies and procedures E) Market conditions

B) Throughout the project life cycle, the planning processes are implemented and planning documents are updated. C) Planning happens simultaneously across the knowledge areas. D) The primary output of the planning process group is the project management plan.

What are correct statements about project planning? A) Once the project management plan has been developed, it cannot be changed as this would require iteration of too many processes. B) Throughout the project life cycle, the planning processes are implemented and planning documents are updated. C) Planning happens simultaneously across the knowledge areas. D) The primary output of the planning process group is the project management plan. E) The planning processes are implemented in chronological sequence through the knowledge areas beginning with project procuremant and management

2. Each stage of the product life cycle may contain one or more project life cycles 4. A product life cycle can be completed during a single-phase project

What are correct statements about the relationship between the product and project life cycles? A) The product and project life cycles always run concurrently B) Each stage of the product life cycle may contain one or more project life cycles C) Each stage of the project life cycle may contain one or more product life cycles D) A product life cycle can be completed during a single-phase project

A) Templates B) Guidelines D) Documentation E) Historical information

What are examples of organizational process assets? A) Templates B) Guidelines C) Technology D) Documentation E) Historical information F) Organizational structure

B) Processes that share inputs and outputs D) Processes withing the same knowledge area

What are factors that cause dependencies between project management processes? A) Processes that share tools and techniques B) Processes that share inputs and outputs C) Processes performed by the same project team members D) Processes withing the same knowledge area

B) Agreements D) Organizational process assets E) Business documents such as the benefits management plan F) Enterprise environmental factors

What are inputs to the develop project charter process? A) Work Performance information B) Agreements C) The project management plan D) Organizational process assets E) Business documents such as the benefits management plan F) Enterprise environmental factors

A) Agreements B) Organizational process assets C) Enterprise environmental factors D) Business documents such as the business case

What are necessary inputs when developing a project charter? A) Agreements B) Organizational process assets C) Enterprise environmental factors D) Business documents such as the business case E) Performance reports F) Risk management plans

Major difference is between operational work/day to day work and work with a definitive end. A) Building a Bridge B) Developing a new prototype E) Writing a novel

What are some Examples of Projects? A) Building a Bridge B) Developing a new prototype C) Conducting employee performance reviews D) Developing daily lesson plans for teaching a class E) Writing a novel F) Billing members of a health club

A) Auditing executive management B) Formalizing issuance, acceptance, and implementation of policies and procedures. E) Auditing project management F) Monitoring project performance

What are some actions that help to achieve and maintain strategic alignment? A) Auditing executive management B) Formalizing issuance, acceptance, and implementation of policies and procedures. C) Auditing all employees D) Identifying issues with employee morale E) Auditing project management F) Monitoring project performance

A) Stakeholder Management C) Quality Management D) Resource Management F) Procurement Management G) Cost Management

What are some of the Knowledge Areas involved in project management? A) Stakeholder Management B) Monitoring and Controlling C) Quality Management D) Resource Management E) Manage Project Team F) Procurement Management G) Cost Management

Agile methodology, project managers welcome changes that will eventually lead to a product that is closer to what the client wants. Phases typically overlap. A) It enables project managers to readily adapt to new or changing requirements. B) Its phases are incremental and iterative. E) Requirements are typically gathered continuously throughout the project life cycle.

What are some of the characteristics of the Agile methodology? A) It enables project managers to readily adapt to new or changing requirements. B) Its phases are incremental and iterative. C) A phase can only commence once the previous phase is completed. D) Projects change only when necessary to avoid defects. E) Requirements are typically gathered continuously throughout the project life cycle.

A) Historical information B) Subsidiary plans C) Government regulations D) Project Charter

What are some of the inputs for the develop project management plan process? A) Historical information B) Subsidiary plans C) Government regulations D) Project Charter E) Project statement of work F) Business case

Project Integration Management Project Scope Management Project Schedule Management Project Cost Management Project Quality Management Project Resource Management Project Communications Management Project Risk Management Project Procurement Management Project Stakeholder Management

What are the Project Management Knowledge Areas?

Initiating Process Group Planning Process Group Executing Process Group Monitoring and Controlling Process Group Closing Process Group

What are the Project Management Process Groups?

B) They repeat project management processes D) They are usually sequential E) They end at natural decision points, when the viability of a project can be reassessed. F) They each include a discrete type of work. G) They each end with a transfer of work or outputs.

What are the characteristics of project phases? A) They generally overlap B) They repeat project management processes C) They are the same as the stages of the project life cycle. D) They are usually sequential E) They end at natural decision points, when the viability of a project can be reassessed. F) They each include a discrete type of work. G) They each end with a transfer of work or outputs.

Initiating, Planning, Executing, Monitoring and Controlling, and Closing.

What are the five discreet types of management activities?

A) To update project plans throughout the project. B) To balance stakeholders' expectations C) To accomplish the project's objectives. E) To balance the competing demands of budget, schedule, quality, and scope.

What are the fundamental responsibilities of a project manager? A) To update project plans throughout the project. B) To balance stakeholders' expectations C) To accomplish the project's objectives. D) To draw up a complete project budget. E) To balance the competing demands of budget, schedule, quality, and scope. F) To ensure that no changes are made to the project plan without the consent of the executive stakeholders

2. To provide a written guide to project management principles as approved by PMI® 3. To give guidance for the project management profession by providing recognized good practices

What are the key roles of the PMBOK® Guide in the project management profession? A) To provide methods of project management other than the methods suggested by PMI® B) To provide a written guide to project management principles as approved by PMI® C) To give guidance for the project management profession by providing recognized good practices D) To encourage project managers to set their own standards for project management

C) Determine the actions that must be taken to meet project objectives D) Define project scope E) Refine project objectives

What are the main aims of the processes in the Planning Process Group? A) Authorize allocation of resources B) Identify project objectives C) Determine the actions that must be taken to meet project objectives D) Define project scope E) Refine project objectives

Develop project charter Develop project management plan Direct and manage project work Manage project knowledge Monitor and control project work Perform integrated change control Close project or phase Like the process groups, the seven project integration management processes are distributed throughout the project life cycle. Together they coordinate all other processes, so that a project's objectives can be met.

What are the project integration management processes?

1. Communications management 2. Scope management 3. Procurement management 4. Resource management 5. Stakeholder management

What are the remaining five knowledge areas? A) Communications management B) Scope management C) Procurement management D) Resource management E) Stakeholder management F)Perform quality control management G) Close project or phase management

B) Satisfying customer requests C) Adapting to changes in market demand D) Complying with government standards E) Meeting organizational needs

What business needs may trigger the start of a new project? A) Meeting the need for ongoing production B) Satisfying customer requests C) Adapting to changes in market demand D) Complying with government standards E) Meeting organizational needs F) Satisfying routine administrative needs

A) Stakeholder Register B) Project charter C) Change requests E) Assumption log F) Project management plan updates G) Project document updates

What documents are outputs of the initiating process group? A) Stakeholder Register B) Project charter C) Change requests D) Project communication plan E) Assumption log F) Project management plan updates G) Project document updates H) Project management plan

B) Summary of milestone schedule D) High-level project description and boundaries E) Measurable objectives and related success criteria F) High-level requirements, assumptions, and constraints G) Project purpose or justification H) Overall project risk

What elements are typically included in a project charter? A) Project SWOT analysis B) Summary of milestone schedule C) Bibliography D) High-level project description and boundaries E) Measurable objectives and related success criteria F) High-level requirements, assumptions, and constraints G) Project purpose or justification H) Overall project risk

B) Designing an improved software application D) Designing a new line of clothing E) Constructing a new building

What examples illustrate project, rather than operational work? A) Completing nightly closing procedures at an office B) Designing an improved software application C) Preparing meals at a restaurant D) Designing a new line of clothing E) Constructing a new building

Main difference is looking at enterprise factors EEFs or OPAs, not organizational culture. B) Market conditions and the economic environment C) Organizational structure D) Historical information E) Documentation, guidelines, and templates F) Technology

What examples of factors within an enterprise's environment and organizational process assets will influence a project? A) Values, norms, and beliefs B) Market conditions and the economic environment C) Organizational structure D) Historical information E) Documentation, guidelines, and templates F) Technology G) Informal policies and procedures

A) Processes within the same knowledge area B) Processes that share inputs and outputs

What factors result in dependencies between project management processes? A) Processes within the same knowledge area B) Processes that share inputs and outputs C) Processes with shared techniques D) Processes that share resources.

A) Change control procedure C) Project charter D) Stakeholder management plan E) Project management information system

What inputs do you need when you develop a project management plan? A) Change control procedure B) Business case C) Project charter D) Stakeholder management plan E) Project management information system F) Contract

This is a knowledge area that contains umbrella processes that pull together the activities and processes from the other knowledge areas. So they flow through a project's life cycle in an organized way. As well as coordinating activities, project integration management helps manage stakeholder engagement and resource allocation across a project. It also helps balance the competing needs of objectives and knowledge areas, and finds compromises and alternatives when needs change.

What is project integration management?

1. Vision 2. Mission 3. Goals 4. Strategy 5. Projects

What is the Business strategy hierarchy? 1. 2. 3. 4. 5.

A) It guides project managers by providing them with methods that are considered best practices B) It documents the project management principles of PMI

What key roles does the PMBOK Guide have in project management profession? A) It guides project managers by providing them with methods that are considered best practices B) It documents the project management principles of PMI C) It provides a brief overview of the project management Knowledge Areas. D) It provides the guidelines on project management that were developed in 1969, the year PMI was founded.

A) Values, norms, and beliefs C) Informal policies and procedures D) Organizational views of authority

What organizational culture aspects will influence a project? A) Values, norms, and beliefs B) Enterprise environmental factors C) Informal policies and procedures D) Organizational views of authority E) Guidelines and templates

A) Effectively managing resource allocation to achieve the desired performance D) Coordinating processes so the project's objectives can be met in an organized way E) Managing stakeholder engagement and expectations throughout the project

What roles does Project Integration Management have in projects? A) Effectively managing resource allocation to achieve the desired performance B)Removing competing objectives from the project management plan C) Performing selective quality assurance to avoid overruns in the project cost and schedule D) Coordinating processes so the project's objectives can be met in an organized way E) Managing stakeholder engagement and expectations throughout the project

A) It provides project managers with the methods that are recognized good practice. C) It provides a written guide to the principles of the PMI.

What roles does the PMBOK Guide play in the project management profession? A) It provides project managers with the methods that are recognized good practice. B) It provides a brief overview of project management processes. C) It provides a written guide to the principles of the PMI. D) It provides on unchangeable set of standards for all projects.

Programs don't generally manage all projects, and the main aim is to coordinate control and create consolidated benefits. Portfolios are based on strategic goals and ensure all programs and projects are in line with these goals. A) Managing projects within programs provides greater control over outcomes and resources. B) All projects within a program are related. C) Programs enable organizations to realize additional consolidated benefits to those from individual projects. F) Programs include ongoing work that is related to the projects they include.

What statements about the relationship between projects and programs are true? A) Managing projects within programs provides greater control over outcomes and resources. B) All projects within a program are related. C) Programs enable organizations to realize additional consolidated benefits to those from individual projects. D) Programs divide a single project into easily managed segments. E) Programs ensure that all projects within an organization comply with strategic goals. F) Programs include ongoing work that is related to the projects they include.

A) Using problem-solving skills to ensure meetings with experts run smoothly B) Gathering information through consultations C) Effectively organizing focus groups or interviews F) Eliciting expert advice about which product and project requirements to include.

What tools and techniques are appropriate when developing a project charter? A) Using problem-solving skills to ensure meetings with experts run smoothly B) Gathering information through consultations C) Effectively organizing focus groups or interviews D) Developing a list of key project stakeholders E) Determining possible internal and external risks to a project F) Eliciting expert advice about which product and project requirements to include.

Portfolios are based on an organization's strategic plans. Projects and programs that don't support the strategic objectives are likely to be avoided or canceled. A) Projects are prioritized at the portfolio level, which impact the funds and resources that will be made available to them. C) Changes occurring in projects are communicated back to the portfolio managers and can impact strategic planning for the organization. D) Strategic plans at the portfolio level dictate, which programs and projects will be approved or rejected.

What statements about the relationship between projects, programs, and portfolios are true? A) Projects are prioritized at the portfolio level, which impact the funds and resources that will be made available to them. B) All projects and programs within a portfolio are related either geographically or in terms of functional area. C) Changes occurring in projects are communicated back to the portfolio managers and can impact strategic planning for the organization. D) Strategic plans at the portfolio level dictate, which programs and projects will be approved or rejected. E) Portfolios are the only way to manage the ongoing work needed to support various projects and programs.

A) It provides the most widely recognized certification for project managers. B) It is the leading membership association for the project management profession. D) It sets standards, conducts research, and provides resources for project managers.

What statements accurately define the Project Management Institute (PMI) and its role in the project management profession? A) It provides the most widely recognized certification for project managers. B) It is the leading membership association for the project management profession. C) It aims to make its profits through training programs. D) It sets standards, conducts research, and provides resources for project managers. E) Its membership is limited to project managers only.

2. All the phases make up the entire project life cycle 3. The research, design, and closing phases of a project usually align with life cycle stages 5. The life cycle stage of carrying out project work may have many phases and subphases, depending on the nature of the project

What statements accurately describe the relationship between project life cycle stages and the project phases? A) The life cycle stage of carrying out project work tends to align directly with the production phase B) All the phases make up the entire project life cycle C) The research, design, and closing phases of a project usually align with life cycle stages D) There may be additional phases after the life cycle is complete E) The life cycle stage of carrying out project work may have many phases and subphases, depending on the nature of the project

A) They end at points where it's logical to assess a project before continuing with it. B) They repeat project management processes. D) The each include a discrete type of work. F) The usually occur in sequence, one at a time. G) They each end with the transfer of a deliverable

What statements correctly describe the characteristics of project phases? A) They end at points where it's logical to assess a project before continuing with it. B) They repeat project management processes. C) They each require work and skills from all project staff members. D) The each include a discrete type of work. E) They flow seamlessly into one another, without breaks for decision making or assessment. F) The usually occur in sequence, one at a time. G) They each end with the transfer of a deliverable

B) You continue repeating Planning and Executing processes until all work in the phase is completed. C) You repeat Monitoring and Controlling processes continually, until the phase ends. D) You implement the initiating and Closing processes only once for the phase.

What statements correctly describe the iterative nature of the Process Groups? A) You ensure that the Planning processes complete fully before Executing processes begin. B) You continue repeating Planning and Executing processes until all work in the phase is completed. C) You repeat Monitoring and Controlling processes continually, until the phase ends. D) You implement the initiating and Closing processes only once for the phase. E) You carry out only one set of Monitoring and Controlling processes, near the start of the phase.

2. Monitoring and controlling processes are repeated from the start of a project or phase to its end 3. Planning and executing processes iterate until work is done 5. Initiating and closing processes occur only once in a project or phase

What statements correctly describe the iterative nature of the process groups? A) Planning processes are often repeated, whereas executing processes occur only once B) Monitoring and controlling processes are repeated from the start of a project or phase to its end C) Planning and executing processes iterate until work is done D) Initiating processes repeat until the end of a project or phase E) Initiating and closing processes occur only once in a project or phase F) Monitoring and controlling processes iterate until all work is done

B) You implement the Initiating and Closing processes only once for the phase. C) You continue repeating the planning and executing processes until all work in the phase is complete. E) You repeat Monitoring and Controlling processes continually, until the phase ends.

What statements correctly describe the iterative nature of the process groups? A) You carry out only one set of Monitoring and Controlling processes, near the start of the phase. B) You implement the Initiating and Closing processes only once for the phase. C) You continue repeating the planning and executing processes until all work in the phase is complete. D) You ensure that all planning processes complete fully before executing processes begin. E) You repeat Monitoring and Controlling processes continually, until the phase ends.

B) It is the leading association for the project management profession. C) It sets standards and provides information and resources for project managers. D) It provides the only globally recognized certification for project managers.

What statements describe the Project Management Institute (PMI) and its role in the project management profession? A) It encourages members in different regions to establish their own codes of conduct B) It is the leading association for the project management profession. C) It sets standards and provides information and resources for project managers. D) It provides the only globally recognized certification for project managers. E) It is a private company that profits from project management training

You are the project manager for one of the top golf equipment producers in the world, and you are currently overseeing the development of this year's club model.The personnel in charge of creating the woods are progressing ahead of schedule, the team developing the irons is behind schedule, and the team developing the wedges and putter are on schedule. As the project manager, you consider the ramifications of moving personnel from the woods and wedges team to the iron team. Which technique have you applied in this example?

What-if scenario analysis

What does it mean a project ended by extinction?

When a project is accepted by all of the key stakeholders, it is sometimes referred to as ending by extinction. This refers to the fact that the project no longer exists due to it being successfully closed. This means that all of the project objectives were met, and that formal acceptance was attained for the final project deliverable.

As the project manager for your organization, you are responsible for also looking after any project-related procurements. Which of the following BEST describes when project procurements can be closed during the project life cycle without the risk of facing a penalty?

When all obligations have been met by both parties A contract can be closed by either party once all of the obligations have been met by both parties.

A) Project manager B) Sponsor C) Executive management E) Project initiator

Which Stakeholders are involved in the creation and communication of the project charter? A) Project manager B) Sponsor C) Executive management D) HR officer E) Project initiator F) Financial manager

You are in the process of creating the configuration management plan for the scope of a project that you are managing. Which item will you need to identify?

Which configuration items require version control. Configuration identification is when you select and record all the items related to the project, including the product and project management documents that require version control. These are known as configuration items and are documented in the configuration management plan. Part of this identification is providing an accurate and complete description of the characteristics of the product, service, or result. This description is used to verify when changes have been made.

A) Assigned project manager, responsibility, and authority level B) Project exit criteria C) Key stakeholder list D) Name and authority of the sponsor or other persons authorizing the project charter F) Pre-approved financial resources

Which examples are typical elements of a project charter? A) Assigned project manager, responsibility, and authority level B) Project exit criteria C) Key stakeholder list D) Name and authority of the sponsor or other persons authorizing the project charter E) Benefits management plan F) Pre-approved financial resources G) Service level agreements

You are the project manager for your company. You have completed reviewing the new product with the customer and the support team that will be handling the new product after the transition is made. The verification and walkthrough was very positive. You schedule a follow-up meeting with the customer for the next morning to attain a sign-off on the new product. Which of the following BEST describes what is going to be accomplished at this follow-up meeting?

Which of the following BEST describes what is going to be accomplished at this follow-up meeting?

C) Planning happens simultaneously and in an integrated manner across the knowledge areas

Which statement accurately describes how planning is coordinated? A) The planning processes are completed in chronological sequence B) The planning processes are discrete and unrelated to each other C) Planning happens simultaneously and in an integrated manner across the knowledge areas D) The planning processes must be completed so that the processes of the executing process group can begin

D) Project plans are updated as new information becomes available throughout the project.

Which statement correctly describes how planning fits into the project life cycle? A) Comprehensive planning accounts for possible changes, making it unlikely that plans will have to be revised later in the project life cylce B) Once the stage of carrying out project work begins, approved plans should not be changed C) Project planning documents are updated only at the end of the project life cycle, to guide the implementation of future projects D) Project plans are updated as new information becomes available throughout the project.

A) Soliciting expert judgement B) Gathering data C) Using interpersonal and team skills D) Organizing meetings

Which tools and techniques can you use to develop a project charter? A) Soliciting expert judgement B) Gathering data C) Using interpersonal and team skills D) Organizing meetings E) Determining possible internal and external risks F) Applying a similar project's lessons learned register

A) The key output of the planning process group is the project management plan B) Planning processes are coordinated and take place across all the knowledge areas E) Planning activities take place throughout the project life cycle

Which statements accurately describe project planning? A) The key output of the planning process group is the project management plan B) Planning processes are coordinated and take place across all the knowledge areas C) The key output of the planning process group is the project charter D) Planning activities occur only at the beginning of the project life cycle E) Planning activities take place throughout the project life cycle

A) The stage of carrying out project work does not align with a single phase; many phases may occur during this stage, depending on the nature of the project. B) The project life cycle is made up of all the project phases. D) The starting, organizing and preparing, and closing project life cycle stages tend to have aligning phases.

Which statements are true of the relationship between project life cycle stages and the phases in a project. A) The stage of carrying out project work does not align with a single phase; many phases may occur during this stage, depending on the nature of the project. B) The project life cycle is made up of all the project phases. C) The stage of carrying out work during a project tends to align with a single phase. D) The starting, organizing and preparing, and closing project life cycle stages tend to have aligning phases. E) The final stage of a project is often divided into subphases and components.

A) The starting, organizing and preparing, and closing project life cycle stages tend to have aligning phases. B) The stage of carrying out project work does not align with a single phase; many phases may occur during this stage depending on the nature of the project. D) The project life cycle is made up of all the project phases.

Which statements are true of the relationship between project life cycle stages and the phases in a project? A) The starting, organizing and preparing, and closing project life cycle stages tend to have aligning phases. B) The stage of carrying out project work does not align with a single phase; many phases may occur during this stage depending on the nature of the project. C) The stage of carrying out work during a project tends to align with a single phase. D) The project life cycle is made up of all the project phases. E) The Final stage of a project is often divided into sub-phases and components.

A) Executing processes peak in the middle of the project life cycle and decline after monitoring and controlling activities peak D) The executing processes overlap with all other processes

Which statements best describe how the executing process group interacts with other process groups? A) Executing processes peak in the middle of the project life cycle and decline after monitoring and controlling activities peak B) Executing processes begin once all activity in the planning process group has ended C) Executing processes must end before closing processes can begin D) The executing processes overlap with all other processes

B) The executing process group overlaps with all the other process groups C) Activity in the executing process group starts off slowly, at the very beginning of the project life cycle

Which statements best describe the activities of the executing process group? A) Executing processes commence after initiating processes have ended. B) The executing process group overlaps with all the other process groups C) Activity in the executing process group starts off slowly, at the very beginning of the project life cycle D) The activity level of the executing process group rises steadily and reaches a small peak toward the middle of the project life cycle, then begins to decrease.

A) Enterprise environmental factors typically constrain a project's processes D) Existing organizational process assets can be tailored for a specific project.

Which statements best represent the relationship between a project's processes and its organizational process assets and enterprise environmental factors. A) Enterprise environmental factors typically constrain a project's processes B) Organizational process assets limit the resources available for project implementation. C) Enterprise environmental factors help determine which project management processes are necessary. D) Existing organizational process assets can be tailored for a specific project.

A) Closing processes begin soon after initiation. B) Initiating processes tend to wind down once the project is underway

Which statements correctly describe how the initiating and closing process groups interact with other processes in a project life cycle? A) Closing processes begin soon after initiation. B) Initiating processes tend to wind down once the project is underway? C) Initiating processes show a rapid increase in activity at the start of each process group D) The activities of the closing process group start at the beginning of the project.

1. Project phases make up the life cycle, but do not always align with the life cycle stages 4. The project life cycle and its phases can form part of a product life cycle 5. A project phase includes management processes which repeat throughout the project life cycle

Which statements correctly describe the relationships between the product life cycle, the project life cycle, process groups, and project phases? A) Project phases make up the life cycle, but do not always align with the life cycle stages B) Process groups follow a sequential flow throughout the project life cycle C) The phases of the project life cycle align with the phases of the product life cycle D) The project life cycle and its phases can form part of a product life cycle E) A project phase includes management processes which repeat throughout the project life cycle

1. PMI® sets standards and provides information for project managers 3. PMI® provides certification for project managers 4. PMI® is the leading association for the project management profession

Which statements describe PMI® and its role in the project management profession? A) PMI® sets standards and provides information for project managers B) The membership of PMI® is limited to project managers in the United States C) PMI® provides certification for project managers D) PMI® is the leading association for the project management profession E) PMI® provides its members with access to external examinations for project management

A) Planning peaks once activity in the initiating process group ends C) Planning processes begin very early in the life of a project

Which statements describe the relationship between the planning process group and other process groups in the project life cycle? A) Planning peaks once activity in the initiating process group ends B) Planning processes end once activity begins in the executing process group C) Planning processes begin very early in the life of a project D) Planning processes begin after the initiating processes end

A) Project control information B) Baselines C) Subsidiary management plans

Which types of information should be included in a project management plan? A) Project control information B) Baselines C) Subsidiary management plans D) Contact information E) Summary budget

A) Cost performance baselines C) Subsidiary management plans E) Information about the development approach

Which types of information should you include in a project management plan? A) Cost performance baselines B) Safety and health regulations C) Subsidiary management plans D) Personnel files E) Information about the development approach

Project sponsor

Who is responsible for guiding the formalization and approval of the project?

PMP Conflict Resolution: Collaborating

Win-win through collaboration and meeting to resolve issues When there is time and trust When the objective is to learn When you want to incorporate multiple views When there is time to come to consensus

You are a project manager for a major tire distributor, and you are monitoring your team's performance for the summer tire campaign project. You are currently involved in the Monitor Communications process. Which information is distributed as part of this process?

Work performance

You are a project manager for a major tire distributor, and you are monitoring your team's performance for the summer tire campaign project. You are currently involved in the Monitor Communications process. Which information is distributed as part of this process?

Work performance The Monitor Communications process deals with gathering and distributing work performance information to the required individuals. This information includes information such as forecasts, variances, and project status.

You have taken over as the project manager for one of the top golf equipment producers in the world. The previous project manager was overseeing the development of this year's club models. You need to quickly determine what activities have started and their current progress. Which item is the BEST source of this information?

Work performance data

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. You are re-evaluating a cost-related risk. Which documentation would include the project costs that have been incurred?

Work performance data The costs incurred would be part of the work performance data, which is an input of Monitor Risks. also used for status on deliverables and schedule progress

B) The most staff members are needed once work on building and testing software starts. D) There's a high risk at the start that the project will fail because the software has not yet been developed or tested. E) Making changes is easy at the start, but when the software program has been implemented, changes will be time consuming and expensive to administer.

You are managing a project to implement new accounting software for a chain of supermarkets. What are examples of characteristics of the project life cycle? A) There is low risk at the start of the project because work on the software hasn't started. B) The most staff members are needed once work on building and testing software starts. C) Costs are highest when the project kicks off and a schedule has been created. D) There's a high risk at the start that the project will fail because the software has not yet been developed or tested. E) Making changes is easy at the start, but when the software program has been implemented, changes will be time consuming and expensive to administer.

B. Making changes to the layout of the new office will be easy early on but increasingly expensive once work has started. C. Most resources will be needed just before and on moving day, to pack, transport, and unpack equipment D. Risk is highest at the start, before you plan the move in detail or begin carrying out the work

You are managing a project to move company offices to another site. Which statements are examples of characteristics of the project life cycle? A) Most resources will be needed to plan the move and create an inventory list B) Making changes to the layout of the new office will be easy early on but increasingly expensive once work has started C) Most resources will be needed just before and on moving day, to pack, transport, and unpack equipment D) Risk is highest at the start, before you plan the move in detail or begin carrying out the work E) Uncertainty will be highest on the day of the move

You are a project manager for a medium-sized construction company. You were recently assigned a project involving the construction of several small buildings. You have decided to contract out the creation of the foundations for each building, and you are holding a bidder conference for prospective sellers. One of the sellers approaches you and asks if she can take you out for a drink to discuss her proposal. Which action should you take?

You should decline the invitation, as accepting it would be an obvious conflict of interest. The purpose of a bidder conference is to ensure that all potential sellers have the same information and equal access to people involved with the project. This allows each potential seller a fair opportunity at getting the contract.

Expert judgment is the technique you use to assess each input of the Develop Project Management Plan process.

You use expert judgment to accomplish the following: -tailor processes -develop technical and management details -determine resources and skill levels -define configuration management levels -specify documents subject to change control procedures -prioritize the work to ensure proper timing and resource allocation

A) Documenting resource requirements information as work continues, which will be used to update the plan for managing human resources. B) Recommending that the plan be changed so that an extra team can be hired to work at night when work falls behind schedule. E) Supervision the construction schedule.

You're a project manager at a construction company that's been contracted to build low-cost housing as part of a disaster relief campaign. What activities would you perform during the project execution? A) Documenting resource requirements information as work continues, which will be used to update the plan for managing human resources. B) Recommending that the plan be changed so that an extra team can be hired to work at night when work falls behind schedule. C) Tracking progress to determine whether the project will be completed on time. D) Periodically comparing the budget for materials with what has actually been spent. E) Supervision the construction schedule. F) Confirming the number of houses to build, their average size, and cost of materials.

A) Processing the request to include student body representatives in the feedback meetings C) Keeping track of changes to the project management plan that have arisen from the feedback meetings, to make sure they are included in future project work

You're managing a project to build a college cafeteria. The sponsor wants student body representatives to attend feedback meetings. What tasks fall under the monitoring and controlling process group? A) Processing the request to include student body representatives in the feedback meetings B) updating the project scope management plan to include feedback form the student body representatives. C) Keeping track of changes to the project management plan that have arisen from the feedback meetings, to make sure they are included in future project work D) Issuing an invitation to student body representatives to attend monthly project feedback meetings.

A) Recording improvements you've made to the design process so you'll remember to use them for any similar projects. C) Creating a database of airline industry information, which can be referred to in the future D) Conducting project performance reviews at the end of the project

You've been working on an advertising project to re brand a popular airline as an industry leader in terms of environmental and social responsibility. What activities for part of project closure? A) Recording improvements you've made to the design process so you'll remember to use them for any similar projects. B) Using the success of the campaign as leverage to negotiate future contracts with the airline C) Creating a database of airline industry information, which can be referred to in the future D) Conducting project performance reviews at the end of the project E) Assigning new roles to the copywriting team members

Planning Package

a WBS component below the control account and above the work package with known work content but without detailed schedule activities

Conceptual Estimate

a cost estimate based on very little design information and using gross unit pricing to determine the project cost. -30% to +50%

Control Account

a management control point where scope, budget, and schedule are integrated and compared to the earned value for performance measurement.

Total Quality Management (TQM)

a management philosophy that focuses on satisfying customers through empowering employees to be an active part of continuous quality improvement

standard deviation

a measure of variability that describes an average distance of every score from the mean

Critical Path Method (CPM)

a project-management tool that illustrates the relationships among all the activities involved in completing a project and identifies the sequence of activities likely to take the longest to complete

Six Sigma Quality

a quality measure that allows only 3.4 defects per million opportunities

McClelland's Theory of Needs

a theory that states achievement, power, and affiliation are three important needs that help explain motivation

Time and Material Contract (T&M)

a type of contract that is a hybrid arrangement containing aspects of both cost-reimbursable and fixed-price contracts. resemble cost-reimbursable type arrangements in that they have no definitive end, because the full value of the arrangement is not defined at the time of the award. thus these contracts can grow in contract value as if they were cost-reimbursable type arrangements. conversely, these arrangements can also resemble fixed-price arrangements. for example, the unit rates are preset by the buyer and seller, when both parties agree on the rates for the category of senior engineers

Destructive Team Roles

aggressors, blockers, dominators, devil's advocate, recognition seekers, topic jumpers, withdrawers

Constructive Team Roles

clarifiers, encouragers, information givers, information seekers, initiators, gate keepers, harmonizers, and summarizers

7 basic quality tools

cause and effect diagrams flowcharts checksheets pareto diagrams histograms control charts scatter diagrams

Kaizen

continuous improvement

You are the project manager for a small consulting firm. One of the projects that you are currently working on has finally completed. There were several instances of delays throughout the project due to unforeseen circumstances, which led to cost overruns. Which of the following BEST describes what you should ensure is documented?

d

Present Value of Money

future value/(1 + interest rate)^years

Helen, Irene, and John make up an organization's review committee for a project they are working on. They have received responses from various vendors to the procurement document package and are formally reviewing prospective vendors according to their capabilities to successfully complete the conditions of the contract. They have been authorized to select vendors prior to senior management approval. Which action is the review committee currently undertaking?

g

autocratic decision making

leaders make the decision alone without necessarily involving employees in the decision-making process

What is NPV?

net present value, NPV is calculated by taking the total expected revenue and subtracting the estimated cost over the life of the project. A project that has a positive NPV would be considered a good investment and the higher the NPV, the more attractive the option.

Future Value of Money

present value (1 + interest rate)^years

KB: Perform Quantitative Risk Analysis

quantifies overall project risk exposure, and it can also provide additional quantitative risk information to support risk response planning

Fixed Budget Selection Method

requires disclosing the available budget to the invited sellers in the RFP and selecting the highest-ranking technical proposal within the stated budget.

Forms of Power

reward expert (best) referent legitimate referent punishment (worst)

You are working on a construction project and have been keeping monthly earned value, actual cost, and cost performance index statistics, as listed below:Month 1: EV = $11,000, AC = $15,000, CPI = 0.73Month 2: EV = $57,100, AC = $60,500, CPI = 0.94Month 3: EV = $49,250, AC = $67,000, CPI = 0.73Month 4: EV = $61,800, AC = $49,750, CPI = 1.24The budget for the project was originally set at $392,000. The project sponsors are worried about the final cost, and have asked for an estimate to completion (ETC).Which option represents the current ETC for this project?

swers A. $229,255 B. $199,750 C. -$29,505 D. $421,505

Triangular Distribution

tE = (tO + tM + tP)/3

Present Value (PV)

the current value of future cash flows discounted at the appropriate discount rate. the current value of future cash flows discounted at the appropriate discount rate PV = FV / (1+r)^n

Forming

the first stage of team development, in which team members meet each other, form initial impressions, and begin to establish team norms

Performing

the fourth and final stage of team development, in which performance improves because the team has matured into an effective, fully functioning team

Storming

the second stage of development, characterized by conflict and disagreement, in which team members disagree over what the team should do and how it should do it

Net Present Value (NPV)

the sum of the present values of expected future cash flows from an investment, minus the cost of that investment. (Pi / (1+r)n) - Ci, where Pi = cash flow, r = interest rate, n = time period and Ci = initial cost.

Expectancy Theory

the theory that people will be motivated to the extent to which they believe that their efforts will lead to good performance, that good performance will be rewarded, and that they will be offered attractive rewards

Norming

the third stage of team development, in which team members begin to settle into their roles, group cohesion grows, and positive team norms develop

Future Value (FV)

the value of future cash flows discounted at the appropriate discount rate FV = PV(1+r)^n

Fiedler's Contingency Theory

theory stating that leadership effectiveness is dependent on the characteristics of the leader and the characteristics of the situation

Communication Styles Assessment

used to determine communication styles and identify preferred communication method, format and content for planned project communications.

Parkinson's Law

work expands to fill the time available for its completion

You are the project manager for one of the top golf equipment producers in the world, and you are currently overseeing the development of this year's club model. The personnel in charge of creating the woods are progressing ahead of schedule, the team developing the irons is behind schedule, and the team developing the wedges and putter are on schedule. As the project manager, you consider the ramifications of moving personnel from the woods and wedges team to the iron team. Which technique have you applied in this example?

x

Marianne is the project manager for a project. The project team has begun performing the activities outlined by the project plan during the week from Monday to Friday from 9:00 a.m. to 5:00 p.m. Bob provides the funds for the project and resources are always available to Marianne. Meetings are scheduled every other Friday to meet with her staff of designers, network engineers, and software engineers. At the end of every month, Marianne and her staff meet with the project managers from her organization and their staff for a fun night out. Within which type of organization is Marianne working?

z

You have recently completed receiving formal acceptance of the deliverables from the customer. As the project manager for your company, you have another project scheduled to begin shortly, and you would like to have this project closed before the beginning of the next project. You have collected the lessons learned, and completed the final project report. Which final task still needs to be completed before you can officially close this project? Answers A. Assign existing team members to tasks on the new project B. Archive project information C. Document stakeholder input D. Gather customer feedback

z