Culture Definitions
Baby Boomers (influences)
polio vaccine, JFK's assassination, and Vietnam War protests
Baby Boomers (value)
responsibility and willing to "go the extra mile", staff meetings and open discussions; peer-to-peer coaching; like employee parking spots,
Race
results in characteristics that are similar among members of the group, such as skin color, blood type, bone structure, hair and eye color
Assimilation/Acculturation
when an individual or group has changed their traditional culture patterns to include characteristics of another culture.
Baby Boomers (traits)
workaholics, idealistic, value consensus building and relationship building, and they are a highly competitive generation
Silents (born)
1925 and 1942 (1922-1945)
Baby Boomers (born)
1943 and 1960 (1946-1964)
Generation X (born)
1961 and 1981 (1965-1980)
Generation Y (born)
1982 and 2000 (1981-200))
Veterans (born)
1901 and 1924
Culture
A set of beliefs, assumptions, and values widely shared by a group that structures behavior of group members from birth to death;
Stereotypes
Overgeneralizations that are rigid beliefs that all people affiliated with a particular race/ethnicity, religion, culture, or socioeconomic class have uniform and specific characteristics
Culture
An integrated pattern of human behavior that includes, thought, language, speech, action... The customary beliefs, social forms, beliefs, values, and material traits of a racial, religious, or social group;
Cultural Blindness
Example: a healthcare facility's personnel ignores the fact that their patients speak different languages, and have different dietary habits and religious practices
Cultural Destructiveness
Example: failure to provide interpreters for patients who speak other languages and stating that in order to receive health services, one must speak English
Cultural Incapacity
Example: failure to provide interpreters for patients who speak other languages and stating that in order to receive health services, one must speak English
Cultural Precompetence
Example: the healthcare organization conducts needs assessments related to supporting culturally and linguistically diverse patient population
Cultural Competence
Example: the mission of the health service organization reflects the intention to adhere to cultural competence as well as policies and procedures related to its mission (such as hiring and maintaining a diverse and culturally competent workforce)
Asian/Pacific Islanders
Fastest growing racial categories in the U.S.
Veterans (influences)
Influences: WWI and WWII
Culture
Integrated pattern of learned beliefs and behaviors that can be shared among groups
Generation Y (a.k.a.)
Millennials, Boomerang Generation, MySpace Generation
Racial and Ethnic Categories
Native American and/or Alaskan Native Asian/Pacific Islander African American/Black White Hispanic (ethnicity)
Generation X (a.k.a.)
Nexters, Boomlets, Me Generation, MTV Generation
Culture Shock
Occurs when an individual, family or group from one culture is functioning within an unfamiliar culture.
Cultural Destructiveness
Refers to lack of capacity to respond effectively to culturally and linguistically diverse groups
Cultural Incapacity
Refers to lack of capacity to respond effectively to culturally and linguistically diverse groups
Cultural Competence
Refers to the capacity of practitioners or organizations to effectively meet the needs and cultural beliefs of diverse patients
Cultural Precompetence
Refers to the fact that a health care practitioners or organizations are aware of the strengths and the areas for growth and a clear commitment to human and civil rights exists
Cultural Proficiency
Refers to the process of taking cultural competence one step further by employing staff/consultants with cultural expertise, ensuring assessment and training efforts, and reviewing policies and procedures to ensure the inclusion of culturally competent language
Cultural Blindness
Refers to viewing all people the same, without considering that cultural differences are important and that health care providers need training in cultural competence
Generation X (traits)
Resourceful, independent, and great at multi-tasking and enjoy balance between work and their home life Blunt communication; emails; get bored at meetings; enjoy equal coaching; like PTO rewards or gifts Less likely to be in awe of power/authority
Veterans (traits)
Respect authority, hard work, deferred gratification, self-restraint, and loyalty
Silents (traits)
Respectful of authority, supportive of hierarchy, disciplined in work habits, have organizational loyalty and feel seniority is important to advance one's career
Generation X (Influences)
The Challenger disaster, the fall of the Berlin Wall, Operation Desert Storm, the Rodney King beating and the Los Angeles riots
African Americans/Blacks
The second largest minority in the U.S
Culture
The sum of beliefs, practices, habits, likes, dislikes, norms, customs, and rituals learned from our families;
Generation Y (Traits)
Traits: Team-oriented, conformist, respectful of authority figures, have short attention spans and need constant stimulation Positive feedback; want emails/phone messages answered quickly; value coaching; like self-development and flexible scheduling
Traditionalists (subgroups a.k.a.)
Veterans & Silents a.k.a. Greatest generation, Depression Generation
Silents (influences)
WWII, Korean War, assassinations of JFK, Robert Kennedy and Martin Luther King Jr.
Culture
a developmental, ongoing process, within which individuals are constantly reworking or trying out new ideas and behaviors;
Assimilation/Acculturation
accepting of the dominant society as its own
Hispanics/Latinos
an ethnicity (not a race) and a nationality
Race
can be associated with drug metabolism processes and the predisposition to certain diseases.
Race
genetic in origin (biological variations and other inherited traits)
Ethnocentrism
group believes its values, ideas, or methods of process are better than those of other
Generation
group of people in society who are born in the same general time span and share key life experiences; influences adult behavior.
Ethnicity
group/individual's conception of cultural identity which includes a wide variety of learned behaviors that a human being uses in the natural an social environment to survive, which may result in cultural demarcation between and within societies.
Cultural encounters
the ability of healthcare provider to competently work directly with patients from different cultural backgrounds
Cultural skill
the ability of healthcare provider to conduct a culturally competent history, physical examination, interventions
Cultural desire
the ability of healthcare provider to strive to achieve cultural competence/proficiency
Cultural awareness
to appreciate and understand patients' values, beliefs, life ways, practices, and problem solving strategies
Cultural knowledge
to have insight and knowledge about physical, physiologic and biologic variations among groups and cultures