English Unit 10
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Statistics show that most people change jobs every ____ years.
3.6
Most of the time, you can expect a response to an e-mail within
48 hours
_______________ are the two rhetorical patterns that can be used for procedural and work-related documents.
Analytical and illustrative
Select the appropriate salutations for a friendly letter.
Dear John, Dear Aunt Sally,
An example of a negative business letter is
Demanding payment from a customer
Greet your interviewer with, "Hey man, how are you doing? Did you see the football game this weekend?"
Don'ts for a job interview
lie about the positions you have held
Don'ts for a job interview
greet interviewer with a firm handshake and smile
Dos for a job interview
speak positively about yourself and your experiences
Dos for a job interview
tell the truth
Dos for a job interview
The fundamental principle of good letter writing is:
Every letter is a selling letter.
The reader's impression when he/she receives a letter filled with ___ is that the writer is thinking of himself rather than the reader.
I or we
ISP stands for
Internet service provider
Why is a handwritten thank-you letter considered more appropriate than an e-mail or a telephone call?
It shows you care about the giver.
Select the closings appropriate for a friendly letter.
Love always, Yours truly,
A mistake that can be found with the salutation "Dear Francis:" would be
a comma instead of a colon
Letters should
all of the above
The ways to guarantee your reader will know what you expect are
all of these
The danger of a poorly-written introductory sentence is
an inability to get the reader's attention
Letters depend upon their ___________ for a favorable first impression.
appearance
On your resume, you should list
awards that relate to the job you are seeking.
In an e-mail, never use
capital letters.
Which punctuation mark do you place after the complimentary close?
comma
If in a procedural document, you first describe a way to make piecrust with shortening and then you describe a method of making pastry with butter, you are utilizing
comparison/contrast
Weak closing sentences leave readers _____ instead of wanting to take action.
confused
People who you meet in different circumstances and who you may ask for information in a job search are
contacts
One of the greatest problems with e-mail is that it becomes
conversational
If you find a company you wish to work for, it is a good idea to send a ______ or application letter to someone in the company.
cover letter
When an interviewer asks you a question during an interview, you should try to provide him with a brief _______ instead of just a "Yes" or "No" answer.
explanation
Take a blue ink pen to fill out a job application.
false
The hidden job market holds 60% of available job openings.
false
You should wear shorts and a summer T-shirt to a job interview to show your laid-back style.
false
After a job interview, you should send the interviewer a(n) ______ letter that expresses a thank you for the interview and your continued interest in the job.
follow-up
Headlines, graphics, headers, and white spaces are
formatting structures
The advantage of sending e-mail rather than conventional mail is
it is quicker.
A problem with e-mail is that
it is unreliable
A successful letter sells its ideas in what two ways?
its appearance and contents
If a friend calls you one evening and tells you that a pharmacy tech job just opened up at the drugstore she works at, she has given you a ___________.
job lead
The hidden job market includes
jobs that are not publicly advertised
If you are interviewed in a restaurant, you should mind your table ______.
manners
Send separate messages if you have
multiple topics to cover
The word used to describe the proper way to communicate over computer networks
netiquette
A poorly written letter could negatively affect a business professional by
obtaining no business because the idea was not sold.
Some companies accept job applications even if they do not have current __________.
openings
Private employment agencies may charge an upfront fee or a ________.
percentage of your salary for a particular number of months after you are hired
For every negative statement, there is a(n)
positive statement
During a job interview, it is inadvisable to ask about ______ possibilities as it might indicate to the interviewer that you are not very interested in the job you might be offered.
promotion
Someone else should _____ your resume.
proof
During an interview, the posing of _____ will not be one sided-you may ask some, too.
questions
If you are really interested in a job, you might inform the interviewer that the ______ is negotiable.
salary
You normally should not include
salary
You should leave your desired _____ off of a resume because you need to know as much as possible about a job before requesting one.
salary
The usage of ______ font decreases formality and readability.
sans-serif
Every letter is a(n)
selling letter
Which of the business-letter formats may not require the use of a colon?
simplified format
A business letter's final statement should make the reader want to
take action
What two things does a letter's appearance depend on?
the color and the quality of the stationery
If a letter is longer than one page, what should be added to the header other than the page number?
the recipient's name and the date
At a job interview's conclusion, you should thank the interviewer for the interview, and emphasize that you both like the job and believe that you could do well in it.
true
Short, direct headlines, and headings are best.
true
An area where no text or diagrams lay in a document is called _________.
white space
Two web sites that specialize in job openings are
www.monster.com and www.careerbuilder.com
A mixed-style format is indicated by paragraphs that are indented ________ spaces.
5
Plan your brother's birthday party on the phone while the interviewer is checking her e-mail
Don'ts for a job interview
act exceedingly nervous
Don'ts for a job interview
answer an interviewer's question with, "Nah, I does not like to do that."
Don'ts for a job interview
slouch in your chair
Don'ts for a job interview
smoke or chew gum
Don'ts for a job interview
The first essential element of a good letter is
a good opening sentence
Your resume must be
a letter-perfect document
a) complimentary close b) In the abbreviation 1st, the "st" is called a(n) c) body d) date line
a) followed by a comma b) ordinal c) contains letter's substance d) no abbreviations
a) old fashioned term for type designer, typographer, font,developers, or font designers b) a particular style of typeface c) vocabulary used by one profession d) group of one or more fonts with an identical style e) visually recognizable drawings of animals and objects f) fastening, securing, or uniting
a) letter founder b) font c) jargon d) typeface e) hieroglyphics f) binding
If a letter is handwritten, all paragraphs should be
aligned to the left
To effectively handle covering multiple topics in one letter, you should
arrange your ideas in logical order before you write
The second rule of making every letter a selling letter is to
be courteous and considerate
You should inquire about such job-related _____ as vacation, health and dental insurance after a potential employer offers you a job.
benefits
The date should be closer to the letter's __________ rather than near its top.
body
Use _____, italics, or all caps for headings and emphasis.
bold
If in a procedural or work-related document, you discuss how elements of Mediterranean cooking followed the routes of immigration for Italian immigrants, you would be using
cause and effect
If you decide to explain the steps in a biological experiment according to the arrangement in which they occur in time, you are using the ____ hierarchical structure.
chronological order
When you complete a job application form, you should do so in a ___________ manner.
clear and correct
The salutation of a friendly letter is always followed by a
comma
A potential employer cannot legally ask your
date of birth (age)
The two main forms of wordiness are
deadwood and gobbledygook
To check spellings when you are filling out a job application, bring a pocket-sized ______.
dictionary
Comparatively, the fastest form of communication is
Email is _____ mail.
electronic
Among your references, you should list your best friend.
false
At the start of a job interview, you should greet the interviewer with a firm handshake and present him or her with a pen you just borrowed from the secretary.
false
By writing a follow-up letter after an interview, you will show your interest in the job and that you did not like the salary the company was offering.
false
It is okay when you are filling out a job application form to give the same answers to different questions.
false
When filling out a job application, it is a good idea to call your girlfriend on your cell phone and talk to her for 10 minutes to gain confidence.
false
The inside address should be __________ spaces below the date, depending upon the letter's length.
four to six
Letters sell when they are written
from the reader's point of view
Which two business-letter formats start all writing flush left?
full-block and simplified
The ____ resume style is recommended for recent high-school graduates.
functional
The inclusion of __________ in procedural and work-related documents is important for emphasizing or adding information.
graphics
The salutation is also called the ________.
greeting
You should omit references to your _____ entirely unless the advertisement requests it.
health
In procedural and work-related documents, author's purposes might be to persuade, to describe, to _____, and to _____.
instruct explain
You should avoid the usage of _____ and sarcasm in business letters.
insults
Telling why you ____ will leave a negative impression.
left a job
If you decide to explain the steps in a biological experiment according to how crucial they are, you are using _____ hierarchical structure.
level of importance
When you interview for a job, you should never _______ about anything as it may catch up with you later.
lie
Compared to double spacing, single spacing is
more economical and attractive
The _____ job you had should be listed first on chronological resume.
most recent
The process of meeting contacts and trading information is
networking
You should _________ abbreviate the month in a business letter.
never
Approximately __________ interview is granted for every __________ resumes received.
one 245
The suggested length of a resume is
one page
E-mail is form of _____ memo writing.
paperless
If you lack experience working for a company, you can mention _________ jobs, and _________ work on your job application.
part-time volunteer
A good ____ will give you an advantage in a job search.
resume
Within how many days after receiving a gift should you send a thank-you letter?
seven
The third rule of creating a "selling" letter is to use
simple, clear, and concise language
Postscripts should be _______________ spaces below the signature line.
three or four
Before beginning to complete a job application, read through the entire application before answering any of the questions.
true
Fifty percent of employees found their jobs through contacts.
true
If you do not know the answer to a question posed on a job application form, write the word nonapplicable instead of leaving it blank or writing "IDK" for "I don't know."
true
If you visit a company to fill out a job application, you should be prepared to participate in a job interview.
true
If you want to captivate readers and counteract possible problems and misconceptions in procedural and work-related documents, you can pose relevant questions.
true
The larger the margins, the more white space you have on the page and the more pleasing the appearance and the more readable the document is.
true
Leave ________ spaces between paragraphs that are single-spaced.
two
Avoid the _____ approach to e-mail by reading messages before you send them.
type-and-send
A chronological resume is best for people who
want to focus on their work history.
Leave the reader with a clear idea of
what you expect
You should list education before employment when
you are a recent graduate
Even if you use spell-check on a computer,
you should always proof your letters for spelling errors
