Exam 2 - Waymaker Module 7, 8, 14, 15
Which of the following descriptions of a previous job is the most effectively worded for a résumé? Responses "I was able to digitize a lot of materials." "I digitized somewhere around 5,000 pages of library materials." "I converted 5,000 hard copy files to digital files." "I digitized and converted many hard copy files to digital files."
"I converted 5,000 hard copy files to digital files."
Which of the following is the best opening to a speech requesting funding for a new line of holiday-inspired fingernail polish colors? Responses "Luck consists largely of hanging on by your fingernails until things start to go your way," said Aaron Alston. This proposal outlines Netty Nails expansion request. You will be excited to hear about this investment opportunity. My name is Netty Neighbors and I own Netty Nails.
"Luck consists largely of hanging on by your fingernails until things start to go your way," said Aaron Alston.
After preparing and agreeing to a list of questions for the interview, why might the team still worry that the interview would NOT be structured enough? Responses A rating system for the responses was not created. An outside consultant did not review the questions. A decision was not made on who was to ask which question. The questions matched to job duties.
A rating system for the responses was not created
Which is the best benefit statement for a speech to the Cashiers Association meeting? Responses Cashiers need better ideas about how to keep their drawers in balance. Avoid coming up short! Hear this talk on balancing your drawer. Let me share some research I found on balancing a cashier's drawer. After eight years as a cashier, I'd like to offer some easy ways to keep your drawer in balance.
After eight years as a cashier, I'd like to offer some easy ways to keep your drawer in balance.
After eliminating applicants that did not have the right education listed on their resumes, there were five remaining. Which of the following is the best next step in the selection process? Responses Run another screen with a typing test. Save time by scheduling a phone interview Check references of all five. Complete a second round of in-person interviews.
Check references of all five.
Chris is speaking to his team about his recent project success. Before he went, he reviewed the project's Lessons Learned files to ensure he had the details right. Which characteristic of public speaking was Chris focused on? Responses Confidence Authenticity Passion Practice
Confidence
For her first departmental speech, Carly made sure her data was correct, her speech was free from grammatical errors, and she had practiced in front of a mirror several times. She put on her best suit, and was pretty sure she was ready to shine. What one thing has she forgotten? Responses Confidence Practice until you know it Connect with your audience Passion
Connect with your audience
Which skill is the supervising manager, Cheyenne, demonstrating when asking two more questions about the robot's components in a competition where the applicant placed first? Responses Planning and preparation Active listening Connecting with the applicant Understanding the job
Connecting with the applicant
Tamika's boss told her that putting the speech together about the new time card system would take three elements to get everyone convinced. What three things could he be referring to in terms of composing her speech? Responses Breaking results, Company Expense, Logic Logic, Upper Management Support, Company Expense Credibility, Company Policy, Employee emotions Credibility, Logic, Emotion
Credibility, Logic, Emotion
Which opening would you use to open a speech to the homeowners of a mountain town about tree mitigation on their property? Responses Did you realize Colorado averages 2500 wildfires each year, according to the DNMS? "There are worse things in life than spending the evening with an insurance salesman" said Woody Allen. State Farm will do what it takes to earn your fire insurance business. What if you had no fire insurance?
Did you realize Colorado averages 2500 wildfires each year, according to the DNMS?
Which would be your best opener for a speech to the salespeople of an insurance company looking to expand from the United States to Canada? Responses The US has a population of 325.7 million people compared to Canada's 36 million people. Think about us expanding sales in Canada. Emily Carr says, "It's wonderful to feel the grandness of Canada in the raw." Let's put that grandness to work for company growth. On average, Canada has around 100 tornados a year. How does that matter to you and our company's expansion to Canada? Comedian Jim Carey says, "My upbringing in Canada made me the person I am. I will always be proud to be a Canadian." Do you think we can break in to that market?
Emily Carr says, "It's wonderful to feel the grandness of Canada in the raw." Let's put that grandness to work for company growth.
At work you receive an email announcing your company will be creating several managerial positions for a new location opening in the next six months. The email also included a job description. How would you customize your resume? Responses Emphasize how your work experience matches the skills required in the job description. Write a unique career objective section, but keep your basic resume the same. Put your educational background and GPA first. Deliver the resume and application in person to give it a personal touch.
Emphasize how your work experience matches the skills required in the job description.
"An hour and a half isn't much time for this topic. Do you suppose we could hold all questions until the final 15 minutes" is an example of what Q&A technique? Responses Establishing and communicating a time limit Paraphrasing the closing Tabling a question Keeping your response calm
Establishing and communicating a time limit
On which dropdown menu can you find an alternate way to add a picture WITHOUT using the Image button? Responses Tools Insert Add-Ons
Insert
Why do magicians often pull audience members on stage? Responses It increases audience engagement to have someone participate. It adds comedy to make an audience member look foolish. It increases the suspense. It's really not an audience member; it's a person planted in the audience make the trick look real.
It increases audience engagement to have someone participate.
They say that newspapers are written at a fifth-grade reading level. Most fifth graders do not read the paper. What communication point is being made with this writing level? Responses It is important to use common language that is easily understood by the audience. Newspapers are so out of date that they are only used for elementary school assignments. It is important to keep business terms secret so ideas are not stolen or copied. The newspaper does not talk about anything very complex.
It is important to use common language that is easily understood by the audience.
With crews working shifts that span 24 hours a day, what is the most important thing for Satya to keep in mind as she prepares her live talk that will be replayed to employees on other shifts? Responses Be overly animated to keep their attention Play loud, upbeat music on the audio before she begins to speak Keep it to 20 minutes or less Look into the camera more than she would look at a live audience
Keep it to 20 minutes or less
Zoya is fearful of her first speech as a new manager to her employee group, but she has three months before her promotion is announced. What could she do to be less fearful? Responses Learn more about public speaking by joining a speaking group outside the company. Undergo hypnosis to get over her phobia. Start eating a few more lunches with the new team so they'll know her personally. Prepare the notes but have someone on the team who is more comfortable do the actual talk.
Learn more about public speaking by joining a speaking group outside the company.
Which of the following statements might indicate perceptual bias in the interviewer's evaluation of a candidate? Responses Let's not hire Maxine, she may not fit with the other scientists Let's not hire Maxine, she is three months short of expectation Let's not hire Maxine, she is three months short of expectation Let's not hire Maxine, she has theoretical experience, not practical labs Let's not hire Maxine, she has not cell background
Let's not hire Maxine, she may not fit with the other scientists
This is Rocky's first time speaking to 400 people. With such a large room, what will Rocky need to help with his vocal delivery? Responses Microphone to help with volume. Mixer board to keep his tone low. A teleprompter so that he does not speak too fast. A somber slow tone to indicate seriousness
Microphone to help with volume.
Janine has a naturally low voice. She knows this is what many public speakers strive for. With this ability, she doesn't need to worry about her voice and can focus on her speech's content, right? Responses No, Janine should certainly focus on her content, but she should also run it out loud a few times to check for volume and vocal variety. Yes, she should save her voice for her actual speech in front of her audience. Yes, content is king, and people will remember what she said, not how she said it. No, women's voices always command more attention, so Janine should focus on not being too aggressive.
No, Janine should certainly focus on her content, but she should also run it out loud a few times to check for volume and vocal variety.
Dr. Phillips chose to speak without notes at the $200 children's hospital fundraiser. He covered a range of topics from his early days as a doctor, to cancer, and the new parking garage. Was the audience likely satisfied? Responses No, the audience likely wanted to hear more jokes about the tough situation. Yes, the $200 each paid goes to hiring the parking lot attendant. No, he does not seem to have a specific point or purpose for this audience to take away. Yes, just having the important man there is the main idea.
No, he does not seem to have a specific point or purpose for this audience to take away.
Should Ivette use a personality test to help her determine whether to hire a new Human Resources consultant for her team? Responses Yes, personality tests provide excellent information about the employee's previous job performance. No, personality tests never help. Yes, personality tests are used by many progressive firms as the younger generation enters the workplace. No, personality tests are difficult to use and interpret. A professional needs to be hired to administer and interpret the test.
No, personality tests are difficult to use and interpret. A professional needs to be hired to administer and interpret the test.
Whenever Lina trained corporate groups about sexual harassment in the workplace, she told a story about her past years with a boss who made inappropriate advances. During the most intense moments, she tended to tap or hit the podium. Should she stop? Responses Yes. Speeches should be strictly factual. No. It's a good way to make sure the audience is not distracted by their cell phones. No. This is a sensitive topic and a highly visible reaction. Yes. She should stick to the list of things-to-do-in-response
No. This is a sensitive topic and a highly visible reaction.
Dimet Inc is well known for its community support and excellent benefits. Can Dimet choose not to hire Lilia who appears to be pregnant and may go out on leave soon? Responses No, this is the risk of good benefits. Not unless it prevents here from completing the duties of the job. Yes, she's using the system. Yes, she can come back when she's ready to work a full year.
Not unless it prevents here from completing the duties of the job.
Chuck is creating a job analysis before advertising for a new Operations Manager at the food processing plant. Which of the following activities might he do to obtain the information required? Responses Calculate salary midpoint Search online for advertisements of similar jobs Observe workers Write a rough draft
Observe workers
Google is well known for its use of teams. What might this mean to the interviewing process? Responses Work may stop when teams have to give someone up for the interview Group interviews will make the candidate feel like an outsider Panel interviews will bring that culture to the interview It will be hard to select one person to conduct interviews
Panel interviews will bring that culture to the interview
Laila is training new call center associates and wants to ensure they understand the required opening and closing call sequences. What is a good technique for her class of 20 new associates? Responses Have a quiz at the end of the session. Tell them and have the complete individual written scenarios. Partnered role play time with employees. Introduce each concept and repeat it three times.
Partnered role play time with employees.
Stefania has a perfectly researched and written speech. While she might find it a bit intimidating to address so many people, she's sure it won't be that hard to read her carefully-crafted speech because the words are interesting. What is Stefania overlooking? Responses Practicing vocal variety Finding out if there is a teleprompter Memorizing it instead Retyping the speech for larger font
Practicing vocal variety
To avoid fear of public speaking, we should realize that________ . Responses Public speaking is simple, just speak a bit louder. Public speaking is scary, so admit it and jump in. Public speaking is only changed by the more formal clothes we wear. Public speaking is merely an extension of speaking skills we already have.
Public speaking is merely an extension of speaking skills we already have.
Caleb wanted the employees to increase their donations to the company foundation. As he gave the annual report on foundation expenditures and benefits, he added uplifting background music in various places. What techniques of maintaining an audience's interest is Caleb using? Responses Senses Surprise Involvement Suspense
Senses
Sierra works as a food safety inspector. She got her current position after her uncle's friend, who works in the food industry, told her he knew of an opening and that she should submit her résumé. Which method did Sierra use to develop her professional network? Responses She invited several companies to contact her. She participated in online social media. She joined professional organizations. She asked family members and friends, coworkers, and acquaintances for referrals
She asked family members and friends, coworkers, and acquaintances for referrals
Rather than assign the speech to the Laboratory expert in Asynchronous Transfer Mode (ATM), the company chose to use a communications professional to introduce the new technology to junior engineers. Why? Responses The expert might speak in overly complicated jargon for these junior employees. The briefer was less expensive by the hour for these junior employees. The briefer was the only one available that week. The expert had an accent.
The expert might speak in overly complicated jargon for these junior employees.
Peggy often became frustrated in her Introduction to Psychology course as the professor answered one student question after another, taking the class further and further from the lecture topic. What has gone wrong? Responses Nothing is wrong. Everyone should have a say in class. The professor is using this as filler when not prepared to lecture. The professor seems to have lost control of the audience. Nothing is wrong. The professor is using the audience engagement technique.
The professor seems to have lost control of the audience.
Have you ever found yourself in the position of having to give a speech and thinking, "I wonder whether anyone will come or even stay all the way through"? What key aspect of the speech have you overlooked? Responses Nothing, it is just a boring topic that you're required to talk about. Thinking about what the audience needs and wants to know about this topic Picking a good time and place for the speech. Having a good joke to start the talk.
Thinking about what the audience needs and wants to know about this topic
As the cultural anthropologist Mary Catherine Bateson said, "The human species thinks in metaphors and learns through stories." What does this mean for how you think about your speeches? Responses Bring a brochure with pictures. Have Powerpoint for all speeches. Keep speeches short. Use stories and analogies.
Use stories and analogies.
Mina has been asked to speak at the Business and Professional Women's club meeting. She is both honored and worried. What should be her key priority as she prepares? Use the five-step process related to topic, benefit, positions, title and content. Complete five pre-checks of attire, microphone, notes, location, and audience. Watch the five most popular YouTube speakers to find commonalities. Meet with five prior speakers to see what they did.
Use the five-step process related to topic, benefit, positions, title and content.
Most of us are comfortable speaking in front of six to ten family members at dinner. Why does the label of "speech" make us so fearful in front of six to ten coworkers? Responses We are getting paid at work so they expect a better speaker. At dinner, people don't pay as much attention. We're afraid we don't know enough or will get asked a question we can't answer. They may not love us at work and therefore will pick at all the detail
We're afraid we don't know enough or will get asked a question we can't answer.
When starting your presentation, you have a variety of tools available to you. Which of these lists should you consider when deciding on tools to use? Responses Who is my audience, what's the most cutting-edge presentation technology, and how big is the room? What do we need to accomplish, can I present the data on just a few slides, and can I find a template? Who is my audience, what do we need to accomplish, and how comfortable are people with technology?
Who is my audience, what do we need to accomplish, and how comfortable are people with technology?
Laurie, a job applicant, is excited to make it final interviews. Anticipating a firm job offer Laurie make sure her phone had the hiring manager's number and email unblocked and not going to spam. Is this a good precaution? Responses No, it's a personal line and the company will likely use a formal mailed letter. Yes, but it is very likely the formal offer may come from Human Relations so Laurie needs to pay attention for other incoming messages. No, Laurie can check for messages to avoid the awkward answering at a noisy bar or somewhere. Yes, too many people block too many numbers.
Yes, but it is very likely the formal offer may come from Human Relations so Laurie needs to pay attention for other incoming messages.
Liam was so anxious to present the team's ideas to the Executive Team that after he handed out the copies, he gently stretched the rubber band throughout his presentation. Was this a problem? Responses Yes, the rubber band might break and hit someone. Yes, while this may remove tension, it can easily be distracting to the audience. No, dissipating nervous tension is a good idea. No, that is why there are slides on the screen for the audience to focus on.
Yes, while this may remove tension, it can easily be distracting to the audience.
Gunther is considering where to place an advertisement for District Manager of Seed. Where might he place an ad? Responses a gob wanted bulletin board the employee newsletter a flyer on front doors a job search website
a job search website
Adding a video that's stored on your desktop is about the same as ________ in terms of how difficult it is to do. Responses formatting a table for a PowerPoint slide cropping a photo you find on Bing adding a photo from your desktop
adding a photo from your desktop
"Why do you want this job?" "Where would you like to be in your career five years from now?" "What can you do for us that other candidates can't?" These are all examples of Responses brainteaser interview questions. basic interview questions. behavioral interview questions. basic questions to ask at the end of the interview.
basic interview questions.
When delivering a presentation, audience engagement is important. Which of these is NOT an important factor in engaging your audience? Responses carefully choreographed gestures that emphasize your points your passion for the topic vocal variety and expression
carefully choreographed gestures that emphasize your points
The presentation gallery in PowerPoint allows you to do which of these? Responses choose a preexisting template for your presentation choose clipart for your presentation look at other presentations in Office 365
choose a preexisting template for your presentation
An alternate option for adding a text box is which of these? Responses choosing Text Box from the Insert dropdown menu choosing Shape from the Insert dropdown menu and then selecting a rectangle clicking on the Slide dropdown menu and then choosing Apply Layout
choosing Text Box from the Insert dropdown menu
To title your presentation in Google Slides, you should ________. Responses type the title you want in the top box on the title slide, and Google Slides will automatically rename the presentation click on Untitled Presentation in the top left corner and then type in the title you want download it to your desktop and give it a title there
click on Untitled Presentation in the top left corner and then type in the title you want
Jana has several photos of possible store locations that she wants to show in her presentation. She thought it would look good to have a framed text box with the location information in it overlapping the edge of each photo. The problem is she put the text boxes in first, and now the photo is on top instead of the text box. What's the easiest fix? Responses crop the photos to accommodate the text boxes click on each of the text boxes and then choose Bring Forward from the Arrange menu use the Cut function to delete the text boxes and then Paste them back in overlapping the photos
click on each of the text boxes and then choose Bring Forward from the Arrange menu
Lefties Inc uses a keyword software to filter resumes for candidates worth further review. In hiring a new First Line Construction Manager, which group of words would provide the best search terms? construction, building, manager, supervisor front-line, employee, construction-manager building expertise construction, manager, student
construction, building, manager, supervisor
Jasmine's company uses PowerPoint for everything, and she feels like she's seen the same standard themes a zillion times. She wants her next presentation to really stand out from the crowd. The best way to do this is which of these? Responses find a theme she likes and add animations to each slide go through old presentations and find a theme no one has chosen yet create her own theme with her company's logo colors, complementary fonts, and informative graphics
create her own theme with her company's logo colors, complementary fonts, and informative graphics
Which of the following are transferable skills? Responses operating industrial kitchen equipment ability to generate new ideas and make a PowerPoint presentation enthusiasm and positive attitude knowledge of Waterfall and Agile project management styles
enthusiasm and positive attitude
Which of the following can career quiz tools help you accomplish? Responses Teach you what to put on your resume match your ambitions with global investment opportunities figure out what skills and training you need to get a particular job get you a job interview at a local employer
figure out what skills and training you need to get a particular job
Your cover letter should accomplish which of the following? Responses give prospective employers an autobiography, listing every accomplishment from childhood to the present get the reader's attention, reflect genuine interest in the position, and explain why you are the best person for the position explain what you did wrong in your last position that you would like to fix if you get this position listing every accomplishment in college and explain why you are the best person for the position
get the reader's attention, reflect genuine interest in the position, and explain why you are the best person for the position
Martin just graduated with a degree in construction management. How long should he continue to learn and acquire new skills? Responses his whole life until his career really takes off if he wants a different job during the first few months on the job
his whole life
Which of the following is true about deleting slides in Google Slides? Responses deleted content is gone for good if you accidentally delete a slide, you can easily get it back by using Ctrl+Z slides in Google Slides are never permanently deleted, just hidden from view
if you accidentally delete a slide, you can easily get it back by using Ctrl+Z
Greta will be presenting the results from some consumer research about three new shopping bag designs. She has photos of each of the designs, and she wants to make sure they're all evenly placed on the slide so she doesn't give any hints about which one consumers preferred. In order to do this efficiently, she should ________. Responses use the gridline feature to make sure the pictures are evenly spaced create a table with three columns and paste each picture into its own cell insert the three photos on the slide, select all three, then choose the Arrange pulldown menu and select Distribute
insert the three photos on the slide, select all three, then choose the Arrange pulldown menu and select Distribute
CarolAnn has been asked to speak at a conference, and she's working on her presentation. The conference wants to preload all the presentations onto one laptop, so there are strict limits about file sizes. One of the restrictions is that picture files cannot be any larger than 640 x 480 pixels. CarolAnn is planning to use stock photos in her presentation. How worried should she be about this limitation? Responses not that worried as long as she has PhotoShop and can resize the photos to meet the size restriction. pretty worried. She wants to use a lot of photos, and clicking on each possible option to find the size is going to take a ton of time. not worried at all. She can set a size filter in Bing and search only for pictures that fall within that size.
not worried at all. She can set a size filter in Bing and search only for pictures that fall within that size.
With regard to presentations, the working definition of "purpose" is which of these? Responses to inform, to educate, or to inspire the effect or mood you intend to leave your audience with objective or intended outcome of the presentation
objective or intended outcome of the presentation
The phrase "death by PowerPoint" refers to which idea? Responses PowerPoint is a very '90s application, and leading-edge presenters use other apps, like Prezi people can get lazy with PowerPoint, make their slides too confusing or busy, and not focus on audience understanding presenters spend too much time creating their slides in PowerPoint and don't allow enough time to practice presenting, so they "die" up in front of their audience
people can get lazy with PowerPoint, make their slides too confusing or busy, and not focus on audience understanding
You should bring which of the following to a job interview? Responses portfolio of work, social security card, your phone birth certificate, social security card, bank information high school and college transcripts résumé, cover letter, portfolio of work
résumé, cover letter, portfolio of work
Which traits are typical of the establishing stage of career development? Responses selecting or entering a field and looking for upward growth worrying about the cost of education identifying your interests and aptitudes and trying out jobs feeling stagnant and taking stock of where you are and where you want to go
selecting or entering a field and looking for upward growth
Kasey clicks New Slide in her Home toolbar, and a new Title and Content slide pops up. In order to put in the title of the slide, Kasey has to ________ . Responses go to the Insert toolbar and select Title simply start typing in the Title box click on the Title box and then choose Text Box from the Insert toolbar
simply start typing in the Title box
The start of your presentation should focus on which of these? Responses your first major topic or point the current situation, or the "what is," so that your audience knows where you are starting from and can get on board with you a gentle, inoffensive joke to break the ice and help your audience to like you
the current situation, or the "what is," so that your audience knows where you are starting from and can get on board with you
To delete a slide, click on the ________. Responses thumbnail pane review menu layout menu
thumbnail pane
The idea that video is good to include in presentations is ________. Responses true, especially if it's just for fun to give people a mental break false because video is a waste of time true because it can add visual interest and engagement, as long as it's relevant
true because it can add visual interest and engagement, as long as it's relevant
Maria has a screening interview at a job she really hopes to get. Which of the following is the best strategy for her to land a second interview? Responses mention she has received job offers from other companies try to stand out from the competition and send a thank-you note compliment the interviewer and send flowers after the interview suggest bad things about the other interviewees and emphasize why she is the most capable
try to stand out from the competition and send a thank-you note
Which of the following should be included on a résumé? Responses family situation your picture work experience preferred work hours
work experience
Which of the following is true of Themes in Google Slides? Responses there are only three or four themes to choose from depending on which version of the app you have you can "test drive" themes really easily once you choose a theme, it's hard to switch to a different one
you can "test drive" themes really easily
