GNBS119 CH 16, 7

Procter & Gamble is subdivided by its different lines (such as food products, toiletries, and detergents). Procter & Gamble is departmentalized by ________.

product

Maryna just purchased a BP gas station. Which of the following best desdcribes her career? Small business owner. Entrepreneur. Manager. Employee.

Small business owner

________ are pioneers of innovations that benefit humanity.

Social entrepreneurs

________ are business organizations or groups of private individuals who invest in new or growing firms.

Venture capitalists

Which of the following is an overall objective of the human resource management department? a. maximizing employee effectiveness in the organization b. forecasting anticipated sales c. determining sources of operating funds d. daily supervision of hourly employees

a. maximizing employee effectiveness in the organization

Which of the following is a concern about performance appraisals? a. They are held too frequently. b. They may be skewed in favor of a single manager's subjective opinion. c. They are based on objective criteria. d. They take place in the form of two-way communication.

b. They may be skewed in favor of a single manager's subjective opinion.

The purppose of the EEOC is to a. provide health insurance to uninsured employees b. guarantee companies pay social security for all employees c. investigate claims of discrimination d. enforce the Family and Medical Leave Act of 1993

c. investigate claims of discrimination

Pham is employed as a human resource manager. His responsibilities might include all of the following activities EXCEPT _____________. a. developing employee training programs b. administering employee benefit programs c. projecting sales for the coming six-month period d. administering compensation plans

c. projecting sales for the coming six-month period

Most companies base their compensation policies on all of the following factors EXCEPT ________. a. government legislation b. cost of living c. worker's previous salary d. worker productivity

c. worker's previous salary

All of the following require non-programmed decisions EXCEPT ________.

common, relatively simple problems ______.

An organization's system of principles, beliefs, and values is called ________.

corporate culture

Which of the following is an example of on-the-job training? a. online training programs b. Conferences c. classroom lectures d. apprenticeship programs

d. apprenticeship programs

The process of dividing work activities into units is known as ________.

departmentalization _____.

Which leadership style is best?

dependent on the leader's base of power

Marriott has a policy of allowing employees at its hotels to immediately respond to customer problems without having to obtain prior approvals from senior managers. This policy is best described as ________.

employee empowerment

Which of the following occurs when someone uses confidential information to gain from the purchase or sale of stocks?

insider trader

An acquisition occurs when ________.

one company purchases the property and assumes the obligations of another company

Serguis is a member of his firm's strategic planning team. He has identified several untapped markets that exist in other countries. His observation should be listed as a(n) ________.

opportunity

Senior management usually spends the majority of their time on ________ plans.

strategic

Mario is part of a strategic planning team. He has identified that his company is the low-cost producer in its industry. This should be listed on a SWOT analysis as a(n) ________.

strengths

The part of the federal government responsible for monetary policy is:

the Federal Reserve System

Leadership is most often associated with the ability to ________.

to inspire others toward high levels of achievement

All of the following EXCEPT ________ are important characteristics of entrepreneurs.

vision to make money

Leaders establish power from all of the following sources EXCEPT their ________.

work ethic