Hartman Ch 4 The Corporate Culture -Impact and Implications

true

Some decisions should be matters of principles, not consequences.

true

Sometimes it is harder to do the right thing than the wrong thing.

determine its mission

before impacting the culture through a code of conduct or statement of values, a firm must first:

values based culture

culture that reinforces a particular set of values rather than a particular set of rules

ethical behavior

"In thought, word, and deed, a company's leaders must clearly and unambiguously both advocate and model:

principle-based

"Some decisions should be made based upon 'rules' not consequences" illustrates which of the following ethical decision making frameworks?

executive leader

sets the direction for the culture

true

A firm's ethical reputation can provide competitive advantage or a disadvantage in the marketplace and with customers, suppliers, and employees.

character

A person's dispositions, relationships, attitudes, values, beliefs, and personality define their:

true

A principle-based framework defines a set of rules that enforces us to act or decide in certain ways.

true

A values-based culture recognizes that where rules do not apply, the firm must rely on the personal integrity of its workforce during decision-making.

true

According to the text, if child labor produces overall positive consequences to the economy, utilitarianism will support it.

egosim

Acting in your own self-interest is defined as:

market

Allowing individual consumers to decide what is the best overall good by buying or selling what they want would best be described as a(n) ___________ approach to utilitarianism.

false

An ethical culture would be one in which employees are empowered and expected to act in an ethically responsible way because the law requires it.

false

An ethical theory only attempts to answer the question of how we should live our lives.

true

Any choice an individual makes based on his or her decision-making ability will always be evaluated in ethical terms.

ethics

At its most basic level, _____ is/ are concerned with how we act and how we live our lives.

values

Beliefs that incline us to act or choose one way rather than another are:

true

Beyond the goal of profitability, other socially responsible goals might be necessary before the conclusion that a business leader is completely ethical.

true

Considering an ethical issue without considering the views of stakeholders virtually guarantees we will not understand the situation fully.

toxic culture

Culture which doesn't hold employees accountable for rudeness/disrespect between staff

true

Decision-making within a firm is influenced, limited, shaped, and in some cases virtually determined by the corporate culture of the firm.

perceptual differences

Differences in how individuals experience and understand situations are called:

whistleblowing

Employee disclosure of illegal, immoral, or unethical practices in the organization

The ends or goals towards which the leader leads.

Ethical means of leadership alone is insufficient for establishing ethical leadership. Identify the other element.

a code of conduct

For any organization, which among the following acts as a built-in risk management system?

ambiguous rules

In a value-based culture, a firm recognizes that in the event of ____, it must rely on the personal integrity of its workforce when decisions need to be made.

false

In business, every decision can be covered by economic, legal, or company rules and regulations.

true

In situations where the law is an inadequate source of decision-making, the business culture is likely to be a determining factor.

false

It is adequate if a business leader is 'quietly ethical' within the confines of his or her top management domain to be perceived as being ethical.

false

It is uncommon for businesses to have unspoken, influential standards and expectations.

"veil of ignorance"

Making a decision not knowing how it will affect you could be described as:

stakeholders

Many ethical dilemmas exist because of the different perspectives of:

true

Much of the neoclassical economics, and the model of business and management embedded in it, has its roots in utilitarian thinking.

true

One of the ethical issues associated with Sarbanes-Oxley is that it focuses on compliance with government rules and regulations versus true ethical behavior.

compare and weigh alternatives

Predicting the likely, foreseeable, and possible consequences to all relevant stakeholders illustrates which stage of the ethical decision-making process?

true

Principle-based ethical traditions direct us to act on the basis of moral principles such as respecting human rights.

false

Putting ethics into practice only requires simple decision-making.

Laws cannot anticipate every new business dilemma that might be faced

Respecting employee privacy while also adequately managing the workplace at a time when workplace e-mail was in its infancy, and no laws regarding it were in place, is an example for which one of the following?

true

The United States Sentencing Commission is an independent agency that regulates sentencing policies in the federal court system.

false

The words "fact" and "opinion" have basically the same meaning.

stakeholders

Those affected by decisions made by businesses are commonly referred to as:

true

Understanding the situation to distinguish facts from opinion is very critical in ethical decision-making.

It is difficult to calculate and compare benefits and consequences

What is the primary disadvantage of utilitarianism?

whistleblowing

Which among the following has an effect of not only ending unethical activities but also harming the business and seeming disloyal?

Organizational culture

Which among the following has the capacity to offer a firm direction and stability during challenging times?

virtue ethics

Which ethical framework focuses less on what you should do and more on who you are?

moral imagination

Which of the following does not result in "good" people doing "bad" acts?

utilitarianism

Which of the following emphasizes making ethical decisions based on the consequences of our actions?

not all laws are ethical

Which of the following explains why simply obeying laws aren't enough?

corporate cultures can't be changed

Which of the following is FALSE about changing corporate culture?

what is the greatest good for the greatest number of people?

Which of the following is NOT a question you might ask yourself as you consider how your decisions affect your personal integrity?

decisions primarily affect only the decision maker

Which of the following is NOT true about ethical decision making?

the bible

Which of the following is not a common source of rules or principles given by your book?

family structure

Which of the following is not ethical framework for explaining why we make the ethical decisions we do?

inattentional blindness

Which of the following refers to focusing on only one element or failing to focus on something?

normative myopia

Which of the following refers to short-sightedness about values?

change blindness

Which of the following refers to the failure to notice gradual changes over time?

determine the facts

Which stage of the ethical decision-making process deals the most with understanding the situation?

They explain how you should live and why

Why are ethical frameworks so important?

norms

_____ set the standards or guidelines for determining what one should do, how one should act, what type of person one should be.

ethical culture

a culture in which employees are empowered and expected to act in ethically responsible ways, even when the law does not require it

mission statement

a forma summary statement that described the goals, values, and institutional aim of an organization

1st sign of toxic culture

a lack of any generally accepted fundamental values for the organization

code of conduct

a set of behavioral guidelines and expectations that govern all members of a business firm

culture

a shared pattern of beliefs, expectations, and meanings that influence and guide the thinking and behaviors of the members of that organization

successful business leader

an executive who transforms a business into a productive, efficient, and profitable business will likely be judged as a:

united states sentencing commission

an independent agency to regulate sentencing policy in the federal court system

culture

derives from leadership, integration, assessment, and monitoring

compliance based culture

emphasizes obedience to the rules as the primary responsibility of ethics

values based culture

goals include maintaining brand and reputation, recruiting and retaining desirable employees, helping to unify a firm's global operations, creating a better working environment for employees, and doing the right thing in addition to doing things right

compliance based culture

goals include meeting legal and regulatory requirements, minimizing risk of litigation and indictment, and improving accountability mechanisms

code of conduct

has the potential to both enhance corporate reputation and provide concrete guidance for internal decision making

values conflicts

if you join a firm with a culture that supports other values than those with which you are comfortable, there will be a:

ethics officers

individuals within an organization charged with managerial oversight of ethical compliance and enforcement within the organization

model

leaders should _____ the act of reporting wrongdoing

sarbanes-oxley act

made securities fraud a criminal offense and stiffened penalties for corporate fraud

ethical tone

must be consistent ________________ throughout the firm

communication

one of the most determinative elements of integrating ethical codes of conduct is:

important traits for a leader

people-oriented, engaging in visible ethical action, receptivity, listening and openness, integrity, honesty, and trustworthiness

86%

percentage of employees at companies with effective ethics programs who perceived the corporate culture as highly ethical

25%

percentage of employees at companies with little or no ethics programs in place who believe that the culture of their firm promotes integrity

sarbanes-oxley act

required public companies to establish a code of conduct for top executives and, if they did not have one, to explain why it didn't exist

mission statement

serves as an articulation of the fundamental principles at the heart of the organization and those that should guide all decisions

"tone at the top"

stakeholders throughout the organization are guided to a large extent by the:

decisiveness

the only trait that men scored higher (perceived as having) was:

successful reporting scheme

this involves consistently and continuously communicating the organization's values and expectations to all stakeholders, and to reinforce these values through the firm's compensation and reward structure