HAYDEN'S CHAPTER 11 ?'S *********

Employee stock ownership plan

An ESOP is an:

Input/output measures

Which of the following is an example of an objective performance measure?

360-degree feedback

A __________ is a performance appraisal process in which feedback is obtained from the boss, subordinates, peers and co-workers, and the employees themselves.

All the above

To ensure that sexual harassment laws are followed and not violated, companies should ____.

Sexual harassment

When a CEO opened the nationwide sales force meeting with a crude sexually explicit joke it was an example of ____.

All the above

Which of the following types of information would typically be collected as part of a job analysis?

Job analysis

A __________ is a purposeful, systematic process for collecting information on the important work-related aspects of a job.

Conduct a job analysis

Before beginning to recruit, organizations must ____.

A hostile work environment

Former female employees of a national real estate brokerage firm claimed that they were subjected to lewd remarks, unwanted groping, and sexual propositions by male co-workers. According to their attorney, "The firm created a frat-house culture and then failed to do anything about it." Their suit claims the women were victims of ____.

Quid pro quo and hostile work environment

From a legal perspective, there are two kinds of sexual harassment. They are ____.

80-percent rule

The ____ is a rule of thumb used by the courts and the EEOC to determine whether there is evidence of adverse impact. A violation of this rule occurs when the selection rate for a protected group is less than a specified level of the selection rate for a non-protected group.

Job descriptions and job specifications

Two of the most important results of a job analysis are ____.

job-related

In order to be considered ____, recruitment, selection, training, performance appraisals, and employee separations must be valid and be directly related to the important aspects of the job and identified by a careful job analysis.

Structured

The __________ interview uses only standardized, job-related interview questions that are prepared ahead of time and asked of all candidates

Bona fide occupational qualifications (BFOQs)

The fact that a 98-pound job candidate is not hired as a dock worker to move 60-pound boxes of produce is legal as a result of ____.

Compensation

The term ____ refers to both the financial and nonfinancial rewards organizations give employees in exchange for their work.

Base performance appraisal feedback sessions on self-appraisals

To improve traditional performance appraisal feedback sessions, it is recommended that managers ____.

All the above

To which of the following aspects of the human resource management process does federal employment law apply?

All the above

Which of the following is one of the ways in which training can be evaluated?

Have you ever been convicted of a crime?

Which of the following questions is deemed acceptable (i.e., "legal") for employers to ask applicants during the selection process?

Validation refers to the process of determining how well a selection test or procedure predicts future job performance.

Which of the following statements about job validation tests is true?

Most employees and managers intensely dislike the performance appraisal process.

Which of the following statements about performance appraisal is true?

Sexual harassment can occur between people of the same sex.

Which of the following statements about sexual harassment is true?

Lectures and planned readings

Which of the following training methods is most appropriate for imparting information or knowledge to trainees?

Cognitive ability tests

Which of the following types of tests accurately predicts job performance in almost all kinds of jobs?

Training

____ Means providing opportunities for employees to develop the job-specific skills, experience, and knowledge they need to do their jobs or improve their performance.

Job specifications, job analyses, and job descriptions

____ help companies meet the legal requirement that their human resource decisions be job-related.

Disparate treatment

____ is intentional discrimination that occurs when people are purposefully not given the same hiring, promotion, or membership opportunities because of their race, sex, age, ethnic group, national origin, or religious beliefs

Human resource management

____ is the process of finding, developing, and keeping the right people for the company.

Selection

____ is the process of gathering information about job applicants to decide who should be offered a job.