HIT 75 CH.16-17
Telecommuting is being used as a recruitment tool by more organizations because
-It is appealing to individuals who do not wish to commute to work daily. -It saves space and services at the organization -It is eco-friendly
An informal group benefits its members by
-providing an opportunity for self-expression. -filling the need for balance and protection. -providing a sense of satisfaction
Staffing does not involve:
Establishing office furnishing requirements
TRUE OR FALSE: Members of the informal group who fail to abide by the norms will be sanctioned by the department manager
False
TRUE OR FALSE: Sound management principles advocate that the primary job of the human resources department is to provide the line supervisors with advice and suggestions and to make employment decisions for the supervisors.
False
Which of the following are not members of the informal group? A. Members of the primary group B. People who have only fringe status Correct! C. People who have line authority over the group D. People who have outer status
People who have line authority over the group
What is likely to result when a group member does not conform to group norms?
Sanctions
Responsibility of the human resources department?
Set compensation ranges for the organization
The human resources department often has sole responsibility for all of the following functions except
Terminating employees
TRUE OR FALSE: Norms may be established by small informal groups that set production and performance standards
True
TRUE OR FALSE: The predecessor of the human resources department was the personnel department, and with the increase of union activities, the personnel department was expected to take direct charge of all employee and union relations.
True
Informal organizations
are closely related to the workings of groups and committees.
Equal employment opportunity laws and rulings require that job descriptions must
not discriminate against certain classes
The process of locating quality candidates is called
recruitment
