HR MANAGEMENT chapter 8

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which of the following is not true about succession planning?

WRONG it identifies high-potential employees it happens on a random basis

which would not be one of the major disadvantages if the company decides to tell employees if they are on or off the lists of potential candidates for high-level manager positions?

accepts the decision as fair, and work on their skills so that they can possibly be on the list next year

which of the following characteristics would not place an employee on the high-potential list?

all these characteristics would place an employee on the high-potential list

what should Imani have done differently to avoid the unpleasant surprise that Heather was not interested in the managing editor's position?

all these possible scenarios are correct

jacob felt that his employer was not meeting his expectations. but today's employees should look for their organizations to provide all of the following except:

an established career progression

susan believes that most learning happens when people are outside their

comfort zone

upon moving to the compensation and benefits department, Maria took the role of benefits administrator. this is considered a(n)

downward move

our manager, rohan, is arrogant and abrasive, which alienates people both inside and outside of the organizaiton

dysfunctional behavior

our organization offers individual coaching for effectiveness (ICE) programs for managers who exhibit dysfunctional behaviors

dysfunctional behavior

to overcome what would be considered "toxic behaviors" shyla practiced role plays with her coach

dysfunctional behavior

In Allstate's employee value proposition, what does the "good hands" component describe?

employee volunteerism

to remain marketable, jacob will need to continually develop new skills and expand his base of knowledge by doing all of the following except:

expect to climb a vertical career ladder

when maria worked on the clinic's benefit package full-time but remained on the payroll at the insurance company, she was experiencing a(n)

externship

the partnership program that jacob's organization has with the local university is an example of which of the following?

formal education

as a Latin American woman, Angela Martinez had difficulty finding a mentor within the organization

glass ceiling

our organization tends to have an "old boy network" that excludes women and minorities from key promotions and positions of power

glass ceiling

the executive team at our organization consists of seven men and one woman

glass ceiling

the performance management process for employees at allstate starts with

goal setting

what is the term for employees the company believes are capable of being successful in high-level management positions?

high-potential employees

one way that GE helps employees embrace change is a technique by which employees from a variety of functions come together to solve a problem. this is called a _____ team.

horizontal

which of the following is the source for most of 5,000 jobs allstate fills on a yearly basis?

internal candidates

when maria increased her job responsibilities by conducting prescreening interviews for Eric Fields, she was experiencing

job enlargement

when Maria completed a series of assignments in various HR areas to learn more about the background and culture of the company, she was experiencing a

job rotation

a formula that GE utilizes to help create talent development is to make employees stretch or even feel "uncomfortable" in their roles. all of the following are components of that formula except

more academic education

In Allstate's employee development strategy, 70 percent of the process focuses on employees'

on the job training

by taking courses at the local university, jacob felt that he was taking steps toward advancing his career. jacob is now thinking about his

personal development

when Maria was offered a full-time position as a recruiter, she was experiencing a

promotion

susan believes the expectation level of employees has to be ____ in order to keep employees challenged

quite high

when Maria temporarily left the company to obtain her master's degree with the intention of returning as a lead trainer, she was taking a(n)

subbatical

although john, our ceo, may be retiring soon, our organization has provided development experiences to several candidates who could take over his position

succession planning

our organization provides job assignments based on the successful career paths of past senior managers

succession planning

our organization systematically evaluates high-potential employees whom we believe can succeed in higher-level business positions

sucession planning

susan believes one of the biggest, ever-present changes that GE has to deal with is

technical change

the courses jacob has been taking that relate to his current job fall into which category?

training

allstate's philosophy of taking care of employees, which leads to employees taking care of customers, and customers purchasing company services is referred to as the

virtuous cycle


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