HR MGMT Chapter 5 - Summary

What is the activity carried on by an organization with the primary purpose of identifying and attracting potential employees?

human resource recruitment

According to research, job applicants perceive _____ as less credible when they act as recruiters.

human resource specialists

What is the final stage of HR planning?

implementing strategies and evaluating outcomes

In general, job applicants respond positively to recruiters whom they perceive as _____.

informative

An organization that uses only internal recruitment might be poorly suited to _____.

innovation

What are two ways recruiters can increase their positive influence on job candidates?

- Provide timely feedback. - Avoid offensive behavior.

What are key components of an HR program implementation stage? (Select all that apply.)

- Reports on program implementation must be produced on a regular basis. - Someone must be given the authority and tools to implement the program.

What are the key components of an effective goal-setting phase in the HR planning process? (Select all that apply.)

- determining a specific number of jobs needed in a specific category - identifying a deadline for the ultimate outcome

What are three components of human resource planning?

- forecasting - strategic planning - goal setting

Molly decided she didn't want to work for the company where she had interviewed, because it took five weeks for someone to get back to her after the interview. What should the recruiter have done to avoid this situation?

Provide timely feedback.

The forecasting process typically uses statistical methods or _____.

human judgment

What step should be included in the evaluation of an HR plan?

Identifying which parts of the planning process contributed to success or failure.

Jason needs to fill the position of cost evaluator at his company but realizes there isn't anyone in the organization qualified to take this job. Jason would be advised to use _____ in this situation.

an external source

For the HR planning process, how should goals be determined?

by analyzing labor supply and demand data

Policies that formally lay out the steps an employee may take to appeal an employer's decision to terminate that employee are called _____.

due-process policies

When there is no specific employment contract saying otherwise, an employer or employee may end an employment relationship at any time, regardless of cause. This arrangement is called _____.

employment at will

By reviewing hiring information from the previous year, James is trying to predict how many additional employees he will need to hire for the holiday rush. Which step in the process of human resource planning is Jim engaged in?

forecasting

The first step in the human resource planning process is _____.

forecasting

Franklin learned about the opening in the accounting department when he read a hiring notice on the company bulletin board. This hiring notice is an example of locating an internal source through a

job posting

Organizations recruit internal sources as potential applicants through the use of _____.

job postings

A ____ job preview provides background information about a job's positive and negative qualities.

realistic

When the recruiter called Hannah about the job opening, he talked about the job's positive and negative qualities. After hearing some of the negative aspects of the job, Hannah declined the offer of the interview. This demonstrates the concept of a _____ job preview.

realistic

Tonya's company set up a booth at the college job fair to identify spring graduates who might be candidates for employment. This is an example of _____.

recruiting

What is the role of human resource recruitment?

to build a supply of potential new hires

What type of review compares subgroups within a company to the proportion of subgroups within the labor market?

workforce utilization

A comparison of the proportion of employees in a protected group with the proportion that each group represents in the relevant labor market is called a(n) _____.

workforce utilization review

What is the term for the percentage of applicants who transition from one step of the recruitment and selection process to the next?

yield ratio

One way for an organization to monitor the quality of its recruitment sources is to develop and compare _____ for each source.

yield ratios