HR QUIZ (Ch. 1-5)

In the context of the stages of career development, individuals in the midcareer stage are typically aged between _____.

40 and 55

If the average job performance rating of the new hires of a firm (PR) is 4.0 on a 5.0 scale, the percentage of new hires reaching acceptable productivity with acceptable timeframe (HP) is 70%, the percentage of new hires retained after one year (HR) is 90%, and the number of performance indicators (N) is three, calculate the quality of fill.

80%

According to the U.S. Department of Labor, which of the following is an unpaid internship guideline?

An intern does not displace regular employees but works under close supervision of existing staff.

Which of the following is a similarity between the members of Generation Y and the members of Generation Z?

Both want a good work-life balance

business mastery

HR professionals require an understanding of their organization's customers and economic and financial capabilities to help their organization shape and achieve its strategic direction and adjust it as needed. In the context of the human resource competency model, this is known as _____.

Which of the following statements is true of the ethnic and racial diversity in the American workforce?

Illegal immigrants make up about 5 percent of the labor force.

Which of the following is a difference between industrial engineering and ergonomics?

Industrial engineering focuses on time and efficiency, whereas ergonomics focuses on the well-being of workers.

Which of the following statements is true of employee empowerment?

It involves workers in their jobs in ways that give them more control and autonomous decision-making capabilities.

Which of the following illustrates quid pro quo harassment?

Katie's manager promising to promote her if she agrees to go on a date with him after work

_____ is the preference for hiring relatives of current employees.

Nepotism

Which of the following is likely to help terminated employees find a job elsewhere?

Outplacement services

Which of the following is a potential drawback of using social media, and the Internet in general, for recruiting?

Relying too heavily on electronic recruiting could hurt a company's diversity efforts.

Which of the following is a sign that firms need to work harder at grooming internal talent?

Replacements for positions are often unsuccessful in performing their new duties

Shyam, an employee at a local firm in the District of Columbia, is effeminate in nature and is attracted to males. Shyam's colleagues call him derogatory names and pass sexually oriented comments whenever he is around. Based on the given information, which of the following statements is most likely to be true?

The Equal Employment Opportunity Commission will view this as a case of unlawful sex discrimination.

Which of the following recruitment methods is most commonly used by job seekers?

The Internet

Which of the following is true about mentors?

The age of a mentor does not matter.

knowledge workers

The introduction of technology—and automation in particular—has reduced the number of jobs that require routine tasks and little skill and has increased the number of jobs that require considerable skill. This transformation has been referred to as a shift toward:

Which of the following is the first step that employees or job applicants should take if they believe they have been discriminated against?

They should file a charge form with the Equal Employment Opportunity Commission

Which of the following acts prohibits discrimination in employment on the basis of race, color, religion, sex, or national origin?

Title VII of the Civil Rights Act of 1964

A yield ratio is the percentage of applicants from a particular source that make it to the next stage in the selection process.

True

Under the _____, people who enter the military for a total of five years can return to their private-sector jobs without risk of loss of seniority or benefits.

Uniformed Services Employment and Reemployment Rights Act of 1994

Which of the following is a difference between a firm's corporate strategy and its business strategy?

Unlike a firm's business strategy, its corporate strategy includes the markets in which it will compete, against whom, and how.

Which of the following is a difference between internal recruiting and external recruiting?

Unlike internal recruiting, external recruiting can be a source of new ideas and creativity.

Which of the following is a difference between staffing tables and skill inventories?

Unlike staffing tables, skill inventories tend to focus on the types of employees and their abilities, knowledge, and experiences.

In the context of quantitative job analysis approaches, identify a difference between a task inventory analysis and the position analysis questionnaire (PAQ) system.

Unlike the PAQ, a task inventory questionnaire can be tailored for a specific organization.

The _____ covers recipients of federal financial assistance and requires private employers with federal contracts over $2,500 to take action to hire individuals with a mental or physical disability.

Vocational Rehabilitation Act of 1973

When employee leasing is used, _____.

a firm signs an agreement with a professional employer organization that takes over the management of the firm's human resource tasks

Task significance is the degree to which:

a job has a substantial impact on the lives or work of other people in one's organization or elsewhere.

Autonomy refers to the degree to which:

a job provides a person the freedom and discretion to schedule his or her work and determine how to do it.

_____ refers to the unintentional rejection for employment, placement, or promotion of a significantly higher percentage of members of a protected class when compared with members of non-protected classes.

adverse impact

____ is defined as a firm's ability to make quick changes to gain a competitive advantage.

agility

_____ provides strategic decision makers with an inventory of organizational skills and resources as well as their performance levels.

an internal analysis

Which of the following is the second step in the strategic planning process?

analyzing external opportunities and threats

The Uniform Guidelines on Employee Selection Procedures:

assist employers in complying with the requirements of federal laws that prohibit employment discrimination.

_____ is the process of looking at your practices and performance in a given area and then comparing them with those of other companies.

benchmarking

A line of advancement in an occupational field within an organization is called a:

career path.

The bona fide occupational qualification (BFOQ) exception does not apply to discrimination based on _____.

color

In the context of career plateaus, a _____ occurs when a person has learned a job too well and is bored with day-to-day activities.

content plateau

"We develop enthusiastic employees and satisfied customers all the time." This statement is an example of a company's:

core values

Green Leaf Inc., a small firm, is finding it difficult to offer its employees most of the benefits that large firms can. Therefore, the firm's management decides to enter into an agreement with a professional employer organization, which would take over Green Leaf Inc.'s HR functions, including payroll and performance appraisal. In this context, it can be said that Green Leaf Inc. is responding to the competitive challenge of _____.

cost containment

_____ refers to a process of structuring organizations not around jobs but around projects that are constantly changing and have different team members.

dejobbing

____ is defined as the planned elimination of jobs.

downsizing

The Lily Ledbetter Fair Pay Act states that:

employees can claim discrimination after years of getting unfair pay and demand to be compensated for the lost wages.

One of the ways in which an organization can increase its productivity is by:

enhancing the abilities of its employees, motivating them, and improving their work environment

Labor markets in which workers are hired for entry-level jobs and higher-level jobs are filled from within are called external labor markets.

false

The balanced scorecard (BSC) has four related cells. They are:

financial, customer, processes, and learning.

_____ gives employees the option of choosing daily starting and quitting times, provided they work a certain number of hours per day or week.

flextime

Eighty males and sixty females applied for the positions of sales representatives in a company. Following the selection process, only 15 percent of the females and 70 percent of the males were hired. Despite being qualified for the job, most of the female candidates were rejected. In this scenario, the female candidates, being a protected class, can establish a case of adverse impact using the _____.

fourth-fifth rule

The management of Josie's, an apparel brand, needs to reduce costs while retaining the top talent and maximizing productivity. Which of the following approaches would allow the management to reduce labor cost temporarily by having employees take time off with either no pay or reduced pay?

furloughing

A major responsibility of human resource (HR) managers is to:

give strategic advice and counsel to supervisors, managers, and executives

The Handbook for Employers lists several actions that employers must take to comply with the Immigration Reform and Control Act (IRCA). One of these actions is that employers must:

have employees fill out their part of Form I-9.

The process of anticipating and providing for the movement of people into, within, and out of an organization is known as:

human resource planning

The objective of the critical incident method of job analysis is to:

identify both desirable and undesirable behaviors that resulted in either a very good outcome or a very bad outcome on a job.

_____ is a naturally occurring phenomenon whereby employees mold their tasks to better fit their individual strengths, passions, and motives.

job crafting

Enhancing a job by adding more meaningful tasks and duties to make work more rewarding or satisfying is known as _____.

job enrichment

Check My Work Finn, a single dad of three, is a part-time employee at a hospital. He, along with another part-time employee, fills in the position of one paramedic. Despite being permanent employees of the hospital, each of them works every alternate week. This helps Finn meet the needs of his children while pursuing his career. In the context of flexible work schedules, this scenario illustrates _____.

job sharing

_____ outline the knowledge, skills, abilities, and other attributes required of a person performing a particular job.

job specifications

In the context of the parts of a job description, a _____ is psychologically important because it provides status to an employee.

job title

Under Title VII of the Civil Rights Act of 1964, an employer:

need only make a reasonable accommodation for a current employee's or job applicant's religious observance.

A job description is defined as a statement:

of the tasks, duties, and responsibilities of the job to be performed.

Organizations can manage a surplus of labor by:

offering early retirement to employees

_____ is the practice of shifting work to locations abroad.

offshoring

_____ refers to the shared values, beliefs, and assumptions people in an organization have.

organizational culture

In the context of the forms of employee teams, a(n) _____ is defined as a group formed specifically to design a new product or service, and the group normally disbands after the task is completed.

project team

A change of assignment to a job at a higher level in an organization is called a _____.

promotion

An attempt by employers to adjust, without undue hardship, the working conditions or schedules of employees with disabilities or religious preferences is called _____.

reasonable accombination

The role of the human resource (HR) managers of an organization in the strategy execution process is to:

reconcile the organization's demand for employees with its supply of employees.

Services, such as help in moving, provided to existing employees who transfer to a different location are called _____.

relocation services

The act of giving preference to members of protected classes to the extent that unprotected individuals believe they are receiving unequal treatment is called _____.

reverse discrimination

_____ are an internal source of recruitment.

skill inventories

Which of the following is a technique for forecasting the supply of labor?

staffing tables

R&D scientists in a pharmaceutical company are an example of _____.

strategic knowledge workers

_____ refers to a company's ability to produce a good or service without depleting the world's resources and to do the least amount of harm to the environment as possible.

sustainability

Team synergy is heightened when:

team members engage in disagreements related to factual issues.

Reducing job duties of older employees would be a violation of _____.

the Age Discrimination in Employment Act of 1967

Which of the following is a framework that helps managers translate strategic goals into operational objectives?

the balanced scorecard

Identify a true statement about a firm's secondary stakeholders.

the can affect or be affected by the firm

Ergonomics is defined as:

the process of studying and designing easy-to-use equipment and systems so the physical well-being of employees isn't compromised and work gets done more efficiently.

The _____ of a company ideally clarifies the long-term direction of the company and its strategic intent.

vision statement