HRM-332 Exam 1
Hispanic workers are projected to be about what percentage of the workforce by 2050?
24%
What is the percentage of women in the workforce?
47% or 48%
About 90% of the growth in the US workforce between 2006 and 2016 is expected to come from which group?
55 and older
Asian workers are projected to be about what percentage of the workforce by 2050?
8%
Natalie got fired. In other words, what happened?
Adverse Employment Action
When hiring individuals based on individual knowledge and skills sets and not necessarily for jobs that need filled, HRM is probably supporting the company's _______________
Differentiation
Which HR specialty covers Affirmative Action plans and combats prejudice?
EEO and diversity management specialists
Two of the most common strategic HRM measurement tools include:
Economic Value Added (EVA) & Return on Investment (ROI)
The __________ function focuses on employee communication and work-related stress
Employee Relations
___________ is associated with reporting violations of ethics
Ethics & Sustainability Specialist
What strategy is being used when a company chooses to pay attention only to a specific portion of a larger market?
Focus or Niche
Who has the primary responsibility for seeing to the safety and security of the workforce?
HR Managers
____________ are an organization's most valuable asset
Human Resources
The ultimate source of an organization's culture is ____________
It's founders
As discussed in class, which researcher identified the major strategic competitive advantages found in most every financial successful organization?
Michael Porter
The way in which a company groups its resources together to accomplish its mission is called _____________.
Organizational structure
What is one of the certifications that HR professionals can obtain?
PHR, SPHR, and GPHR
Managers consistently mention the following specific issues as the most important ( and most difficult) things they deal with:
Productivity, Job Satisfaction, Turnover, and Absenteeism
The case of ____________ created renewed discussion of reverse discrimination concerning race-based decision making in employment
Ricci v. DeStefano
What is the largest association designed for HR managers?
Society for Human Resource Management (SHRM)
In the early days of Apple, managers would constantly relate to employees how the company was formed in a garage in Cupertino, California to instill a sense of being different from large competitor corporations. This is an example of how culture is transferred through:
Stories
When an organization is better than competitors at something that creates value for customers, and can maintain that capability for an extended period of time, it is said to have a(n):
Sustainable competitive advantage
When computers perform routine tasks that were once performed by people, we lose jobs due to:
Technology
An employee could look at a(n) ______________ to identify a company's chain of command
Vertical differentiation
Which organization mainly deals with the compensation, benefits, and performance management programs?
Worldat Work
Culture is important from an employee's standpoint because it
describes how they do (behavior) and why they do what they do (values, profits, customers, society)
Studies have shown that companies with high levels of ____________ outperformed their peer companies in operating income, net income growth and earnings per share growth
employee engagement
When a company decides to follow a cost leadership strategy, HRM is mostly concerned with _________________ .
minimizing all internal costs, including employee costs
What were human resource managers typically called in the 1970's and before?
personnel managers
What does HR primarily focus on improving?
productivity
A ____________ is a division or department that generates monetary returns for the organization
revenue center
What is discrimination against a majority group called?
reverse discrimination
Permanent loss of workers in the organization is:
turnover
SWOT Analysis is:
used to analyze the organization's internal environment---Strengths, Weaknesses, Opportunities, Threats