Human Growth and Development Test #3

___________ has the second largest population in the world and is a major source of technological and scientific brainpower.

India

Because organizational change is a difficult endeavor, a company may use ______________, who is an OD expert, to diagnosis problems, develop a training plan, and document performance.

a change agent

____________ is involved when your manager reviews your performance and evaluates your outcomes. 4. If you are looking at the organization chart of a ___________, you see more hierarchical levels and managers with relatively narrow spans of control.

accountability, tall structure

Caralee's coworker Mohammed, who is Muslim, celebrates Ramadan for one month each year; during this time, he fasts from sunrise to sunset. Donuts and muffins are usually served at meetings in their company. Caralee is demonstrating ____________________ when she does not order snacks for meetings during Ramadan.

high cultural intelligence

During a time of crisis, an organization may become _____________, placing more decision-making authority near the top of the organization.

more centralized

To be considered an MNC, a company based in the United States earns ___________ of its total sales revenues from operations outside the United States.

more than 25%

As an organization becomes more mechanistic, its communication flow becomes _______________.

more vertical

The large-group intervention organizational development model leads to _____________________.

rapid transformation

In a ____________ effort, Hallmark reimagined and redesigned the way in which it brought new cards to market, cutting the time from three years to less than one year.

reengineering

A human resource generalist has the _____________ to advise supervisors on how to handle employee disciplinary actions.

staff authority

Sometimes when an organization first starts horizontal coordination efforts to promote innovation, ________________ is needed to help employees communicate with each other and constructively deal with conflict.

team building

Federated Investors has a _________________, with each mutual fund being managed by several portfolio managers who together take responsibility for the fund's performance.

team-based structure

Manufacturing businesses can be classified according to their _______________, or how much they use machinery instead of people to produce goods.

technical complexity

People in Greece tend to value conformity and feel uncomfortable with ambiguity; therefore, the Greek culture has high _____________.

uncertainty avoidance

According to this force-field analysis, change __________ occur.

will not

By building a presence in Pakistan from the ground up, including bottling factories and warehouses, Coca-Cola is engaged in a ______________.

greenfield venture

To solve a problem, a manager might establish and lead a temporary ___________ of people from different departments. This group would disband once the problem was solved.

task force

Yesterday, Scott got written up for coming in to work late. This is the third time Scott has been written up this month; it seems that being late has become a habit for him. Today, Scott gets up an hour earlier to be sure he gets to work on time. Scott is most likely in the ___________ part of the change process.

change

When a company __________ technology to a company in another country, the foreign company can use that technology to make a product similar to the one the first company makes but using its own systems and name.

licenses

Although a high degree of ________________ is efficient, many companies are moving toward having employees perform multiple aspects of the work, such as not only selling a product but also providing follow-up customer service.

work specialization

Managers conduct ___________________ when they consider the problems and opportunities that drive change and the factors that restrain change.

a force-field analysis

In the United States, there is widespread ______________, a general belief that people should be able to take care of themselves. This is in contrast to the ____________, or belief that people should look after one another, that is prevalent in Mexico.

individualism, collectivism

Chile has improved the efficiency of its capital spending on roads, bridges, and other ____________ by hiring professional civil servants in its National Public Investment System.

infrastructure