Human Relations Chapter 3

The levels of self disclosure

Cliche conversation, reporting facts about others, expressing ideas and judgements, expressing feelings and emotions, peak communication

Pay Attention To Differences

Know how much to disclose and how soon, Remember: different cultures, different disclosure. Allow for the other person to take the lead. Factor in gender, race, social position, Pay attention to the other persons level of openness

Facing Fear

Start with the worst possible scenario, Prepare yourself to accept the worst possible outcome, proceed with a plan

Expressing feelings and emotions

The "Gut" Level. Beginning to apply genuine self disclosure

Peak Communication

all deep and lasting relationships are based on complete openness and honest self-disclosure.

self disclosure

allows people to know themselves and those around them better

the unknown pane

contains all of the experiences, feelings, fantasies, and possibilities that people repress because they may cause pain, embarrassment, or guilt.

the blind pane

contains everything other people can see about you, but you can't see about yourself; you can reduce the size of this pane by listening to others and allowing yourself to look into your blind areas

The open pane

contains information that you know about yourself and that you have no reason to hide from most other people; should grow as a relationship matures

the hidden pane

contains informations and feelings that you are aware of but hide from other people; as a relationship develops this pane should become smaller

Reporting Facts About Others

excludes all personal comments that might reveal anything about the self

the Johari Window

illustrates how everyone shares four ways of relating to others

Cliché conversation

least amount of self disclosure, non-conversation

four outcomes of failing to self-disclose

loss of relationships, slowdown of personal growth, waste of time and energy, loss if sense of identity

Expressing ideas and judgements

no real self disclosure takes place, you reveal your conscious thoughts, opinions, and theories

barriers

people spend their lives building walls, they develop traits such as secrecy, dishonesty, or other defenses to prevent people from determining their true thoughts and motives

Most important elements in Human relations

self awareness, self disclosure

Know when to stop (Self-Disclosure)

understand that self-disclosure can be difficult and awkward at first, be aware that you can over disclose unintentionally, learn how to avoid over disclosure especially with strangers or in the workplace, learn to self-disclose comfortably and appropriately