Human Relations Chapter 3
The levels of self disclosure
Cliche conversation, reporting facts about others, expressing ideas and judgements, expressing feelings and emotions, peak communication
Pay Attention To Differences
Know how much to disclose and how soon, Remember: different cultures, different disclosure. Allow for the other person to take the lead. Factor in gender, race, social position, Pay attention to the other persons level of openness
Facing Fear
Start with the worst possible scenario, Prepare yourself to accept the worst possible outcome, proceed with a plan
Expressing feelings and emotions
The "Gut" Level. Beginning to apply genuine self disclosure
Peak Communication
all deep and lasting relationships are based on complete openness and honest self-disclosure.
self disclosure
allows people to know themselves and those around them better
the unknown pane
contains all of the experiences, feelings, fantasies, and possibilities that people repress because they may cause pain, embarrassment, or guilt.
the blind pane
contains everything other people can see about you, but you can't see about yourself; you can reduce the size of this pane by listening to others and allowing yourself to look into your blind areas
The open pane
contains information that you know about yourself and that you have no reason to hide from most other people; should grow as a relationship matures
the hidden pane
contains informations and feelings that you are aware of but hide from other people; as a relationship develops this pane should become smaller
Reporting Facts About Others
excludes all personal comments that might reveal anything about the self
the Johari Window
illustrates how everyone shares four ways of relating to others
Cliché conversation
least amount of self disclosure, non-conversation
four outcomes of failing to self-disclose
loss of relationships, slowdown of personal growth, waste of time and energy, loss if sense of identity
Expressing ideas and judgements
no real self disclosure takes place, you reveal your conscious thoughts, opinions, and theories
barriers
people spend their lives building walls, they develop traits such as secrecy, dishonesty, or other defenses to prevent people from determining their true thoughts and motives
Most important elements in Human relations
self awareness, self disclosure
Know when to stop (Self-Disclosure)
understand that self-disclosure can be difficult and awkward at first, be aware that you can over disclose unintentionally, learn how to avoid over disclosure especially with strangers or in the workplace, learn to self-disclose comfortably and appropriately