Intro to Business- Chapter 7 HW

The organization of jobs in relation to goods sold, such as laptops, desktops, and smartphones.

Product Departmentalizatio

Functions are duplicated across departments, causing product goals to be emphasized over other goals (e.g., efficiency; shared resources)

Product Departmentalization

Simplifies decision-making related to a specific product.

Product Departmentalization

The most valuable employees in an organization would be

All of these are equally valuable.

Flag Flapping Brewery's span of management is wide because the organizational chart is

Flat

With this structure, departments are organized into divisions, which in turn have numerous departments within them, which allows for delegation of authority.

Multi divisional

With this structure, there is inevitable work duplication, which makes it more difficult to realize the economies of scale that result from grouping functions together.

Multi divisional

In Freshii franchise locations, the direct lines of authority extend from the top manager to the lowest level of the organization. This type of structure is best described as

line structure

Which structure provides the most flexibility for organizations that grow into multiple geographic locations and product lines?

matrix

The major drawback of hybrid and matrix organizations would be

they both create an organization wherein many workers have multiple bosses.

Henri Fayol and Max Weber are two major contributors to the theories of organizational theory. Which of the following is one of Fayol's primary principles of organization?

unity of command

Technology, like voice mail, email, and websites, provides effective communication that is

vertical and horizontal

If employees that perform certain similar work (marketing, finance, production, etc.) are grouped together and report to only one authority figure, this represents which type of organizational structure?

functional

At Freshii, there are monthly fitness challenges where individuals participate and communicate outside of the formal lines of communication. This is a part of Freshii's

informal organization

One problem with the functional structure is

it creates an organization wherein similar workers are grouped together without the ability to specialize in certain products, geographic markets, etc.

A company that has multiple locations across the United States and/or the world might lean toward which type of organizational structure in order to be the most efficient and responsive to different market demands?

divisional

Effective communication

drives motivation and commitment

Having fewer layers of management allows Flag Flapping Brewery to

empower employees and spread responsbility

At Flag Flapping Brewing Company, the company is departmentalized by

function

Individuals are able to focus on their individual area of expertise and work with others who share their expertise

Customer Departmentalization

The arrangement of jobs around the needs of various types of customers, like teachers, students, and parents.

Customer Departmentalization

The focus on specific customer groups can cause departments to identify within group goals above goals that apply to the entire organization.

Customer Departmentalization

Because Freshii is decentralized, which of the following is likely true?

Front-line workers are likely to contribute to decision making.

Allows the organization to have a quick response to specific market segments

Functional Departmentalization

Experts are grouped within function, thus decisions that require experts from different areas (e.g., finance, marketing, and research) to work together can be slow.

Functional Departmentalization

The grouping of jobs that perform similar activities, such as finance, manufacturing, marketing, and human resources.

Functional Departmentalization

Often used by multinational organizations to more quickly respond to the needs of specific regions

Geographic Departmentalization

Tasks and areas of expertise are duplicated across regions; there is distance between peer experts, making it difficult for a person with functional expertise to work with peers in other geographic regions.

Geographic Departmentalization

The grouping of jobs according to location, like state, region, country, or continent.

Geographic Departmentalization

With this structure, the manager must possess a wide range of knowledge and skills.

Line

With this structure, there is a direct line of authority from the top manager to the lowest level in the organization.

Line

With this structure, there is a direct relationship between superiors and subordinates, as well as staff managers who provide advice and support in specialized matters.

Line and Staff

With this structure, some managers involved do not have authority over some of the staff they are involved with, which can result in ambiguous communication lines.

Line and staff

This structure sets up teams from different departments, thereby creating intersecting lines of authority.

Matrix

With this structure, employees may be confused as to whose authority has priority—the project manager's or the immediate supervisor's

Matrix

Because managers at Freshii have a wide span of control, which of the following characteristics is likely true of Freshii?

Subordinates are highly competent.

Freshii's top leadership is described as a team rather than a group. Which of the following characteristics is likely not a characteristic of the top leadership team at Freshii?

They create individual work with products

Corporate structures showing the relationships among people are visually demonstrated through the use of an organization

chart.

Whole Foods has grown from a local small store to a large corporation. As a large company, Whole Foods has been able to make managerial decisions as a small store through the use of

decentralization.

Like Netflix, many companies in today's economy are becoming more ________blank as they realize the benefits of giving decision-making authority to the employees and trusting them to get results.

decentralized

Netflix's commitment to maintaining their high-performing culture and empowering their employees has resulted in all of the following except

misconduct

A key communication skill for managers to acquire is giving feedback and encouraging employees to provide feedback. Which of the following practices at Netflix is an example of improving communication?

offering candid feedback that encourages employee honesty in a respectful manner

Instead of offering flashy incentives like gym memberships, office parties, and expensive lunches, Netflix prides itself on having an organization with great team members dedicated to achieving common goals. This shared belief is an example of a strongblank

organizational culture

Whole Foods Stores is built on the core values of integrity, employee empowerment, and providing high-quality products to its customers. These core values are known as the company's

organizational culture.

The legal department of a large corporation would be considered

staff personnel.

Netflix repeatedly refers to the concept of a dream ________blank, where all of their members are extraordinary at what they do and are committed to achieving the organization's goals.

team