Intro To Management Test 1

The five components of industry environment are:

1. Economic Environment 2. Social Environment 3. Political Environment 4. Legal Environment 5. Technological Environment

Which is a limitation of scientific management?

Knowledge-based work can't be observed and broken down for efficiencies like manual labor.

Resources are always scarce in organizations, and managers need to make sure the resources they have are used effectively. ______helps managers determine where resources are most needed so they can be allocated where they will provide the most benefit.

Planning

Over a period of time, a company can make many transitions. Before each transition, management scanned the environment to choose ______

a goal and to plan

Principles from the __________ were originally designed to prevent favoritism and incompetence.

bureaucratic school of management

Companies strive to provide a product or service that is distinct, or _________ in some way from their competitors.

differentiated

According to Mintzberg, there are four primary types of management decision roles. These include the following:

entrepreneur, resource allocator, and negotiator

Managers encourage, support, and foster talented employees. The managers who focus in this area are ______

middle managers

Planning is:

process of continual adjustment

Many companies forbid smoking at work. This is an example of a

regulation

The advantage of a ________ is that it can be very specific in how it addresses the needs of a particular situation.

single-use plan

SWOT analysis stands for

strengths, weaknesses, opportunities, threats

Frank and Lillian Gilbreth most noted for ________

studying time and motion studies.

What is organizational structure?

the arrangement or relationship of positions within an organization

What is the definition of management you like the most?

the responsibility for and control of a company or organization.

Some managers set long-term goals and define strategies to achieve them. These are _____

top-level managers.

A military organization is very structured. Ranks are very clear, defining who can give and who must take orders. This is an example of _____

vertical management

Taylor's Four Principles of Scientific Management included what?

1. Replace rule-of-thumb work methods with methods based on a scientific study of the tasks. 2. Scientifically select, and develop each trainers rather than passively leaving them to train themselves. 3. Cooperate with the workers to ensure that the scientifically developed methods are being followed. 4. Divide work nearly equally between managers and workers, so that the managers apply scientific management principles to planning the work and the workers actually perform the tasks.

Strategic management's first function is deciding ______. The second function is to make sure ________.

1. how to compete. 2. that the people in the organization support the strategy

Michael Porter's Five Forces analysis looks at the forces driving an industry's profitability. An analyst might use it to __________

compare the relative merits of 2 different industries.

Bureaucracy has taken on negative connotations in popular culture. It is associated with excessive paperwork, apathy and unresponsiveness, slowness in responding to problems, and inflexibility. But most organizations use most or all of the principles, because the principles promote _______

decisions for efficiency and effectiveness instead of favoritism and incompetence.

What does vision mean?

describes the organization's purpose for existence; providing a service that serves an important need in society which is understandable, desirable, and compelling

A ________ does not change or flex when sales or some other activity increases or decreases.

fixed budget

What is the first step in the planning cycle?

identification of need for planning

An _______ is a method for a company to assess its market position relative to its competitors.

industry analysis

Mayo predicted that a group with __________ would have very little chance of succeeding at the task.

negative behaviors and few social bonds

A(n) ________ is a detailed plan used to provide a clear picture of how a team, section or department will contribute to the achievement of the organization's strategic goals.

operational plan

The alternative to viewing management as a process is to focus on ________

people

Management as a process means:

planning, organizing, leading, and controlling resources and people to meet organizational goals.

Companies need consistency in their HR practices to avoid charges of discrimination. Senior management usually approves broad guidelines for HR activities, like hiring and firing, performance appraisals, promotions, and discipline. These are called ______

policies

The Gantt chart is a tool that provides a visual (graphic) representation of ____

what occurs over the course of a project.

The systems approach to management is _____

akin to the Circle of Life in Disney's movie The Lion King.

_________ refers to the technique of comparing performance to similar efforts. The comparison may be to other companies in the same industry, to other industries, or to other time periods.

Benchmarking

Controlling may be the most important management function. The control process is also described as ________

Feedback loops

Management activities are often grouped into four categories. These are:

Planning Organizing Leading Controlling

What does death by planning mean?

Planning can delay or prevent action.

__________ decides how best to attain a company's mission and vision through the coordinated efforts to achieve specific goals and objectives.

Strategic Management