Introduction to Business final Chapter 9

fair labor standards act (1938) protects ______ _______ in a big way

protects hourly workers in a big way

hourly wage

specific amount of money paid for each hour of work

Title VII of the Civil Right Act is enforced by what?

Equal employment opportunity commission (EEOC)

incentive payment

a payment in addition to wages, salary, or commissions such as gain sharing for exceeding goals or quotas

Commission

a payments that is a percentage of sales revenue

salary

a specific amount of money paid for an employee's work during a set calendar period, regardless of the number of hours worked

Job Analysis

a study of the tasks required to do a particular job well (job description, job specification)

training and development

activities that provide learning situations in which an employee acquires additional knowledge or skills to increase job performance

fair labor standards act. many ______________ and other _________ are exempt

managers and other professionals are exempt

Age discrimination in employment act eliminated _______ _________ ___

mandatory retirement age

firing

may be necessary to remove excess employees from the workforce

attrition

normal reduction of the workforce that occurs when employees leave the firm

HR staff determine both the number of employees needed and

number of employees needed and their qualifications

occupational safety and health act is enforced by ______ ________ and _____ __________

occupational safety and health administration (OSHA)

Human Resource Management Process

picture

if supply is greater than demand then the firm must

prepare plans to reduce the workforce

Age discrimination in employment act (1967-1986)

prohibits personnel practices that discriminates against people aged 40 and older

replacement chart

list of key personnel and their possible replacements within the firm

factors affecting HR demand (5)

-The firm's overall strategic plan -The firm's past history of staffing levels -Evolving technologies -Industry staffing practices -Projected economic trends

Steps of the selection process (6)

1. initial screening 2. employment testing 3. selection interview 4. background and reference checks 5. physical examination 6. decision to hire

performance planning and evaluating process (4)

1. performance planning: setting standards and expectations 2. employee job task behavior 3. performance evaluation 4. rewards and job changes

affirmative action (a series of executive orders)

Applies to all employers with fifty or more employees holding federal contracts in excess of $50,000

affirmative action employers must

Such employers must -actively encourage job applications from members of minority groups -hire qualified employees from minority groups not fully represented in the organization

factors affecting HR supply

The firm's present workforce and any internal changes or movements

selection

The process of determining which people in the applicant pool possess the qualifications necessary to be successful on the job

early retirement

allowing or encouraging persons to retire early with full benefits

lump-sum salary increase

an entire pay raise taken in one time in one lump sum

recruitment

attempt to find and attract qualified applicants in the external labor market

Title VII of the Civil Rights Act (1964) prohibits discrimination in employment practices based on what five things?

based on sex, race, color, religion, or national orgin

skills inventory

computerized data bank containing information on the skills and experience of all present employees

demand forecast

determining the number of employees needed by some future time

layoffs

dismissing employees from the workforce until they are needed again

National Labor Relations Act and Labor Management Relations Act (1935) established a __________ ____________ process in labor management relations as well as the _____ _____ ______ board (NLRB)

established a collective bargaining environment process in labor management relations as well as the national labor relations board (created collective bargaining)

fair labor standards act established a ___________ wage and an ___________ pay rate for employees working more than 40 hours per week

established a minimum wage and an overtime pay rate for employees working more than 40 hours per week

supply forecast (internal)

estimating the number of current employees who will be available to fill various jobs at the same time

Civil Rights Act

facilitates employees' suing employers for sexual discrimination and collecting punitive damages

one way to recruit employees is through job _____ and _______

job fairs and newspapers

Ways to reduce the workforce (4)

layoffs, attrition, early retirement, firing

Americans with disabilities act prohibits discrimination against

qualified individuals with disabilities in all employment practices

if demand is greater than supply, then the firm must

recruit and select new employees

occupational safety and health act (1970)

regulates the degree to which employees can be exposed to hazardous substances and specifies the safety equipment that the employer must provide

supply forecasting techniques

replacement chart and skills inventory

affordable care act

requires an organization with 50 or more employees to make health insurance available to employees or pay an assessment, gives employees the right to buy health insurance from another provider

Americans with disabilities act required

resonable accomodation by employers to provide any modification or adjustment to a job or work enviornment to enable a qualifed disabled employee to perform a central job function

a popular way to recruit today is through

social media

human resources planning

the development of strategies to meet a firm's future human resources needs forecasting human resources demand

profit sharing

the distribution of a percentage of a firm's profit among its employees

Human Resource Management

the process of hiring, developing, motivating, and evaluating employees to achieve organizational goals

job specification

the skills, knowledge, and abilities a person must have to fill a job

job description

the tasks and responsibilities required of a job

National Labor relations act and labor management relations act allowed workers to _______

unionize