Introduction to Business final Chapter 9
fair labor standards act (1938) protects ______ _______ in a big way
protects hourly workers in a big way
hourly wage
specific amount of money paid for each hour of work
Title VII of the Civil Right Act is enforced by what?
Equal employment opportunity commission (EEOC)
incentive payment
a payment in addition to wages, salary, or commissions such as gain sharing for exceeding goals or quotas
Commission
a payments that is a percentage of sales revenue
salary
a specific amount of money paid for an employee's work during a set calendar period, regardless of the number of hours worked
Job Analysis
a study of the tasks required to do a particular job well (job description, job specification)
training and development
activities that provide learning situations in which an employee acquires additional knowledge or skills to increase job performance
fair labor standards act. many ______________ and other _________ are exempt
managers and other professionals are exempt
Age discrimination in employment act eliminated _______ _________ ___
mandatory retirement age
firing
may be necessary to remove excess employees from the workforce
attrition
normal reduction of the workforce that occurs when employees leave the firm
HR staff determine both the number of employees needed and
number of employees needed and their qualifications
occupational safety and health act is enforced by ______ ________ and _____ __________
occupational safety and health administration (OSHA)
Human Resource Management Process
picture
if supply is greater than demand then the firm must
prepare plans to reduce the workforce
Age discrimination in employment act (1967-1986)
prohibits personnel practices that discriminates against people aged 40 and older
replacement chart
list of key personnel and their possible replacements within the firm
factors affecting HR demand (5)
-The firm's overall strategic plan -The firm's past history of staffing levels -Evolving technologies -Industry staffing practices -Projected economic trends
Steps of the selection process (6)
1. initial screening 2. employment testing 3. selection interview 4. background and reference checks 5. physical examination 6. decision to hire
performance planning and evaluating process (4)
1. performance planning: setting standards and expectations 2. employee job task behavior 3. performance evaluation 4. rewards and job changes
affirmative action (a series of executive orders)
Applies to all employers with fifty or more employees holding federal contracts in excess of $50,000
affirmative action employers must
Such employers must -actively encourage job applications from members of minority groups -hire qualified employees from minority groups not fully represented in the organization
factors affecting HR supply
The firm's present workforce and any internal changes or movements
selection
The process of determining which people in the applicant pool possess the qualifications necessary to be successful on the job
early retirement
allowing or encouraging persons to retire early with full benefits
lump-sum salary increase
an entire pay raise taken in one time in one lump sum
recruitment
attempt to find and attract qualified applicants in the external labor market
Title VII of the Civil Rights Act (1964) prohibits discrimination in employment practices based on what five things?
based on sex, race, color, religion, or national orgin
skills inventory
computerized data bank containing information on the skills and experience of all present employees
demand forecast
determining the number of employees needed by some future time
layoffs
dismissing employees from the workforce until they are needed again
National Labor Relations Act and Labor Management Relations Act (1935) established a __________ ____________ process in labor management relations as well as the _____ _____ ______ board (NLRB)
established a collective bargaining environment process in labor management relations as well as the national labor relations board (created collective bargaining)
fair labor standards act established a ___________ wage and an ___________ pay rate for employees working more than 40 hours per week
established a minimum wage and an overtime pay rate for employees working more than 40 hours per week
supply forecast (internal)
estimating the number of current employees who will be available to fill various jobs at the same time
Civil Rights Act
facilitates employees' suing employers for sexual discrimination and collecting punitive damages
one way to recruit employees is through job _____ and _______
job fairs and newspapers
Ways to reduce the workforce (4)
layoffs, attrition, early retirement, firing
Americans with disabilities act prohibits discrimination against
qualified individuals with disabilities in all employment practices
if demand is greater than supply, then the firm must
recruit and select new employees
occupational safety and health act (1970)
regulates the degree to which employees can be exposed to hazardous substances and specifies the safety equipment that the employer must provide
supply forecasting techniques
replacement chart and skills inventory
affordable care act
requires an organization with 50 or more employees to make health insurance available to employees or pay an assessment, gives employees the right to buy health insurance from another provider
Americans with disabilities act required
resonable accomodation by employers to provide any modification or adjustment to a job or work enviornment to enable a qualifed disabled employee to perform a central job function
a popular way to recruit today is through
social media
human resources planning
the development of strategies to meet a firm's future human resources needs forecasting human resources demand
profit sharing
the distribution of a percentage of a firm's profit among its employees
Human Resource Management
the process of hiring, developing, motivating, and evaluating employees to achieve organizational goals
job specification
the skills, knowledge, and abilities a person must have to fill a job
job description
the tasks and responsibilities required of a job
National Labor relations act and labor management relations act allowed workers to _______
unionize