isu principles of management module 4 quiz

Jay Patel is the HR manager at BNB Manufacturing. Jay is interested in establishing the pay-for-performance structure at BNB. Which of the following should be the first step in establishing this framework Jay should focus on?

INCORRECT - Review the financial impacts of creating pay-for-performance changes.

Which term describes a system for accomplishing and connecting the activities that occur within a work organization?

Organizational structure

practices

compensation, learning, communication, and sourcing

pay for performance

competitive pay, differentiation based off performance

cognitive diversity

contribute unique experiences from their demographic background

outside in

customers, investors, communities; credibility from externalities

formalization

degree of definition of roles

With growing dissatisfaction with performance management processes, Agile Manifesto was developed by software developers and emphasized principles of all of these EXCEPT:

emotional intelligence

A diffuse organization concentrates resources in only a one or very few locations, or only a few individuals are authorized to make decisions about the use of resources.

false

According to the video, the Pot of Gold and Alligators will be the same for all your employees, but only the Mermaids and Crutches will vary.

false

centralization

flow of resources/info

administrative

regulatory, terms/conditions, and compliance

span of control

scope of work one is responsible for

deficit based change

state of deficiency, needs fixing

social cognitive theory

stereotypes

At _____ stage of the organizational life cycle, it becomes appropriate to introduce mechanistic structures that support the standardization and formalization required to create effective coordination across the organization.

survival and early success

Culture change, among the most difficult kinds of changes to create within an organizational system, often involves reshaping and reimagining the core identity of the organization.

true

Higher-potential employees, no matter what the level, often display the following competencies: business acumen, strategic thinking, leadership skills, people skills, learning agility, and technology skills.

true

According to the evolution of HR work, in _____, HR continues to be a partner to the business, but has also become a competitive practice for responding to external business conditions.

wave 4

command-and-control

way of reporting/coordinating

talent review process

1. identify high potential employees 2. define developmental action plans for each employee 3. gather insight on talent gaps and issues 4. give input for the succession planning process

When leaders assume that employees will change if they can be inspired to aim for greater degrees of excellence in their work, it represents which of these?

Abundance-based change

Why do the authors of the HBR article recommend leaders spend time with employees in extracurricular activities?

Allows employees to get to know them better

Which of these represents the final step in Kotter's Change Model?

Anchor the changes

Which legislation established the minimum wage, overtime pay, recordkeeping, and youth employment standards?

FLSA of 1938

justification suppression model

all have prejudices, learned at a young age, hard to suppress with age/stress

abundance based change

high performance, needs refining/tweaking

social identity theory

in groups and out groups

similarity attraction paradigm

individuals are attracted to companies that reflect their own identity griup

organizational attachment

ineffective management resulting in alienation

informal organization

invisible network, interpersonal relationships, key influencers

According to the authors of the HBR article, ___________ are people who respect you and spread positive information about you which helps your positive inspiration.

leader surrogates

Beauracracy

most common, division of labor

formal organization

officially designed set of relationships, responsibilities, and connections

specialization

organized into subunits

strategy

partner in business/strategic discussions

schema theory

people mold memories to fit information that already exists in their minds

You highlight the positives for a change to an employee, such as a preferred parking spot and better work hours, while trying to convince them to change. According to the video, you are addressing which of the following?

pot of gold