isu principles of management module 4 quiz
Jay Patel is the HR manager at BNB Manufacturing. Jay is interested in establishing the pay-for-performance structure at BNB. Which of the following should be the first step in establishing this framework Jay should focus on?
INCORRECT - Review the financial impacts of creating pay-for-performance changes.
Which term describes a system for accomplishing and connecting the activities that occur within a work organization?
Organizational structure
practices
compensation, learning, communication, and sourcing
pay for performance
competitive pay, differentiation based off performance
cognitive diversity
contribute unique experiences from their demographic background
outside in
customers, investors, communities; credibility from externalities
formalization
degree of definition of roles
With growing dissatisfaction with performance management processes, Agile Manifesto was developed by software developers and emphasized principles of all of these EXCEPT:
emotional intelligence
A diffuse organization concentrates resources in only a one or very few locations, or only a few individuals are authorized to make decisions about the use of resources.
false
According to the video, the Pot of Gold and Alligators will be the same for all your employees, but only the Mermaids and Crutches will vary.
false
centralization
flow of resources/info
administrative
regulatory, terms/conditions, and compliance
span of control
scope of work one is responsible for
deficit based change
state of deficiency, needs fixing
social cognitive theory
stereotypes
At _____ stage of the organizational life cycle, it becomes appropriate to introduce mechanistic structures that support the standardization and formalization required to create effective coordination across the organization.
survival and early success
Culture change, among the most difficult kinds of changes to create within an organizational system, often involves reshaping and reimagining the core identity of the organization.
true
Higher-potential employees, no matter what the level, often display the following competencies: business acumen, strategic thinking, leadership skills, people skills, learning agility, and technology skills.
true
According to the evolution of HR work, in _____, HR continues to be a partner to the business, but has also become a competitive practice for responding to external business conditions.
wave 4
command-and-control
way of reporting/coordinating
talent review process
1. identify high potential employees 2. define developmental action plans for each employee 3. gather insight on talent gaps and issues 4. give input for the succession planning process
When leaders assume that employees will change if they can be inspired to aim for greater degrees of excellence in their work, it represents which of these?
Abundance-based change
Why do the authors of the HBR article recommend leaders spend time with employees in extracurricular activities?
Allows employees to get to know them better
Which of these represents the final step in Kotter's Change Model?
Anchor the changes
Which legislation established the minimum wage, overtime pay, recordkeeping, and youth employment standards?
FLSA of 1938
justification suppression model
all have prejudices, learned at a young age, hard to suppress with age/stress
abundance based change
high performance, needs refining/tweaking
social identity theory
in groups and out groups
similarity attraction paradigm
individuals are attracted to companies that reflect their own identity griup
organizational attachment
ineffective management resulting in alienation
informal organization
invisible network, interpersonal relationships, key influencers
According to the authors of the HBR article, ___________ are people who respect you and spread positive information about you which helps your positive inspiration.
leader surrogates
Beauracracy
most common, division of labor
formal organization
officially designed set of relationships, responsibilities, and connections
specialization
organized into subunits
strategy
partner in business/strategic discussions
schema theory
people mold memories to fit information that already exists in their minds
You highlight the positives for a change to an employee, such as a preferred parking spot and better work hours, while trying to convince them to change. According to the video, you are addressing which of the following?
pot of gold