IT Project Management Exam 3 Review Ch 7-8
One of the main outputs of the _____ process is a cost baseline.
Cost budgeting
Newtech Inc. hires John for the position of a software programmer to work on their new project. Salary paid to John by Newtech Inc. would be an example of _____ costs.
Direct
_____ is a cost that relates to all errors not detected and not corrected before delivery to the customer.
External Failure Costs
A budgetary estimate is the most accurate of the three types of estimates
False
Analogous estimates are called activity-based costing.
False
Budgetary estimates are made even before a project is officially started.
False
Contingency reserves are also known as unknown unknowns.
False
Gantt charts cannot be used to aid project quality management
False
Intangible costs can be easily measured in monetary terms.
False
It is important for project managers to focus on indirect costs because they can be easily controlled.
False
Only in-house auditors can perform quality audits.
False
TA run chart is a bar graph that depicts data points and their order of occurrence.
False
Testing as a stage is important only at the end of an information technology product development.
False
The design of experiments technique cannot be applied to project management issues such as cost and schedule trade-offs.
False
The primary output of the planning cost management process is a change request.
False
_____ are the system's special characteristics that appeal to users.
Features
Which of the following is true of earned value?
It is an estimate of the value of the physical work actually completed.
Which of the following is true of a rough order of magnitude estimate?
It provides an estimate of what a project will cost.
_____ addresses the ease of performing maintenance on a product.
Maintainability
_____ uses project characteristics in a mathematical model to estimate project costs.
Parametric estimating
_____ addresses how well a product or service performs the customer's intended use.
Performance
Which of the following is true of bottom-up estimates?
They are time-intensive and expensive to develop.
Analogous estimates are also known as _____ estimates
Top-Down
Determining the budget involves allocating the project cost estimate to individual work items over time.
True
If an important supplier goes out of business, management reserves can be set aside to cover the resulting costs.
True
Spreadsheets are a common tool for cost estimating, cost budgeting, and cost control.
True
Supporting details for an estimate include the ground rules and assumptions used in creating the estimate.
True
The project management plan and project funding requirements are inputs of the process of controlling costs.
True
The quality assurance process involves taking responsibility for quality throughout the project's life cycle.
True
Profits may be defined as:
revenues minus expenditures
A rough order of magnitude estimate can be referred to as a _____ estimate.
Ballpark
_____ is a method for determining the estimated annual costs and benefits for a project.
Cash Flow Analysis
Which of the following is an output of the process of controlling costs?
Cost Forecasts
A(n) _____ is any instance where the product or service fails to meet customer requirements.
Defect
Which of the following reserves allows for future situations that are unpredictable?
Management Reserves
The _____ process is often associated with the technical tools and techniques of quality management, such as Pareto charts, quality control charts, and statistical sampling.
Quality Control
The Six Sigma approach works best for a project where a quality problem is identified between the current and desired performance.
True
Validated changes and validated deliverables are the outputs of the quality assurance process.
True
A(n) _____ is done to test each individual component (often a program) to ensure that it is as defect-free as possible.
Unit Test
Which of the following is an input of the process of controlling costs?
Work performance data