Leadership Exam 2

Dylan, a restaurant manager, was asked to promote a waiter to supervisor, but was not given any criteria or preferences for promoting. Therefore, instead of reviewing potential candidates, Dylan simply promoted his nephew. In this case, Dylan resorted to favoritism because he

had no objective way of differentiating effective people from less-effective ones.

legitimate power 7

As the cheif executive officer of her company, Fiona has the right to make decisions and expect her employees to comply with them 7

Which one of the following is the farthest removed from a power-oriented linguistic style?

Emphasizing indirect talk

Check My Work Tina offers an expensive gift to her subordinate, provided the subordinate helps her with the content of a power point presentation, work that was originally assigned to Tina. In this context, which of the following influence tactics is practiced by Tina?

Exchanging favors

E-leadership

Improving teamwork by staying connected electronically to team members

Saul, a scientist leading a group of researchers in a project, often drops by their work stations and has informal chats with them. Which of the following best describes Saul's actions?

Making the rounds

Personal power

Michael exerts a significant influence on his colleagues because of his excellent knowledge of statistics.

When a manager tells his superior that his star team member is mediocre to prevent the team member's transfer, he is_____.

Playing territorial games

Empowerment 7

Sales assistants at Needs, a department store, are allowed to make decisions related to merchandise exchanges and customer complaints. 7

Which of the following examples illustrates an indirect tie according to the strength-of-ties perspective​?

Sarah is connected to Michael through her friend Shirley.

Which of the following communication approaches is the most likely to be helpful in overcoming cross-cultural communication barriers?

Speaking slowly and clearly to people

Delegation 7

Stuart, a senior surgeon, assigns responsibilities such as monitoring and reporting patients' conditions to junior doctors working with him

Implicit leadership theories deal mostly with personal assumptions 8

about the attributes of an ideal organizational leader 8

Joking or kidding is often used as an influence tactic when:

being direct might be interpreted as being too harsh.

In an acquisition, a variation of ______ is to terminate managers from the acquired organization who oppose adapting to the culture of the new firm.

embrace or demolish

The technology heads of major automobile companies of a country are in a group on a social media network. They are closely acquainted with each other and often exchange industry-related information. According to the strength-of-ties perspective, this network is considered to be a(n)_____

high-density network

A communication strategy that can make people appear powerful is _____

knowing exactly what they want.

the out-group

less likely to experience good teamwork

Ashley is the leader of a virtual team. To increase the effectiveness of her team, Ashley should:

monitor progress through the use of information technology.

the in-group

part of a smoothly functioning team headed by the formal leader

The impact of political tactics and strategies by leaders on the behaviors of subordinates and colleagues depends to a large extent on employees'

perceptions of politics

lead political support

political acts and influence behaviors performed by leaders to provide followers with valuable resources to advance individual, group or organizational objectives.

Power

the potential or ability to influence decisions and control resources.

A study found that coaching and sense making by external leaders was more welcome when:

the teams faced disruptive conditions

Co-opting antagonists is defined as:

winning over opponents by making them part of your team.

Micromanagement

Controlling and monitoring even minor actions of team members

Implementing cooperation theory

Encouraging collaboration rather than competition as a strategy for teamwork

Which of the following statements is true of ingratiation? 8

It can be directed upward as well as downward. 8

Prestige Power 7

John, a senior manager, is very popular and inflential in his company becaue of a large business 7

Coercive Power 7

Lewis, a team manager, threatens his team members with demotion for failing to follow precedures. 7

Sensitivity (anti-prototype or prototype)

Prototype

self-leadership

The idea that all organizational members are capable of leading themselves, at least to some extent

Dependence perspective

The point of view that a person accrues power by other being dependent on him or her for things they value

Tyranny (anti-prototype or prototype)

anti-prototype

manipulation (anti-prototype or prototype)

anti-prototype

masulinity (anti-prototype or prototype)

anti-prototype

Juliet is a manager heading a team of competitive and talented individuals. She does not interfere when differences of opinion arise among her team members and allows them to sort out problems by themselves. Juliet is adopting the _____ style of conflict management.

avoidant

extra-role behavior

being cooperative in ways not expected of employees

An example of Machiavellianism would be for a manager to tell a group member that he must:

c. work every Saturday to be evaluated as a good team player.

In outdoor training, an important purpose of debriefing is to:

explain how the training can be applied to the workplace.

Ted believes in delegating critical responsibilities to efficient members of his team regardless of their positions. He also feels that if situations demand, the team members should be equipped to challenge the leader. Based on this information, Ted's belief is in agreement with the concept of_____

power sharing

Dedication (anti-prototype or prototype)

prototype

Intelligence (anti-prototype or prototype)

prototype

A high-level form of _________ occurs when workers feel that they can choose the best method to solve a particular problem. Tyrell believes that he has the capability to meet performance requirements in a given situation. Tyrell is feeling _____

self-determination..... competent

reward power

the ability of a manager to give or withhold tangible and intangible rewards

moral identity

the degree to which a person self-identifies as a moral person

When attempting to resolve conflict between two group members, leaders are advised to:

use confrontation and problem solving.

The marketing manager of an organization decides to have an open conversation with his team members about the influence of cost efficient digital marketing on the sales revenue. The manager does this to include team member contributions before implementing a final action plan. In the context of leader actions that foster teamwork, this is an example of

using a consensus leadership style

Which of the following is an example of debasement?

A manager pretending to be incapable of doing a task so that he gets help from his subordinates

positive psychological capital

A positive psychological state of development in which you have a storehouse of hope, self-efficacy, optimism, and resilience.

Territorial games

Also referred to as turf wars, political tactics that involve protecting and hoarding resources that give one power, such as information, relationships, and decision-making authority

In the context of outcomes of influence tactics, _____ means that the influence agent has changed the person's behavior but not his attitude.

compliance

Ryan is apathetic about carrying out a request made by his team manager to draft an agenda for the upcoming target meeting. He is not particularly overjoyed about the task, but makes a modest effort in doing it. In the context of influence outcomes, the influence attempt of Ryan's manager is an example of _____ 8

compliance 8

Which of the following is most likely an outcome of dysfunctional politics?

Ray feels that his team members do what they're told but never take initiatives

The dimension of empowerment exercised when a worker feels his actions directly affect the future of the company is ___.

impact

During a major epidemic, the doctors and medical professionals in the region were asked to cater to the needs of the patients. They were also given the authority to frame public policies preventing such incidences in the future. In this scenario, the increased powers of the medical professionals stem from

managing critical problems

Alan, the human resource manager of an organization, has tried to foster teamwork among the employees by adopting a series of actions, including establishing a climate of trust and developing group emotional intelligence. However, Alan feels these in-house techniques are not fully efficient in instilling teamwork. In this situation, which of the following approaches should Alan adopt next?

organize a cooking workshop for the employees at a nearby restaurant

Enzo is chosen by his company's senior management to negotiate a deal with a raw material supplier from a different country. Enzo prepares himself for the meeting with the supplier company's representative with all the necessary details. Since cultural differences can play a major role during the negotiation, what steps should Enzo take to ensure that cultural barriers are minimized?

Speak to the person in an easy-to-understand manner and look for signs of misunderstanding, such as blank expressions.

strategic contingency theory

An explanation of sources of power suggesting that units best able to cope with the firm's critical problems and uncertainties acquire relatively large amounts of power

Which of the following examples illustrates selective listening?

As the director of a company, Adolf is extremely busy and listens only to information on the company's position in the stock market.

Winchester Bank is in the process of acquiring the smaller Reed Bank. Many of Reed Bank's senior employees protested this acquisition. After the acquisition is complete, which of the following actions would the management of Winchester Bank make if using the embrace or demolish strategy?

Terminate the employees who protested

In a group of ten, four members are given the responsibility of delegating work to the rest of the group members, in addition to their existing responsibilities. They receive a higher degree of warmth and encouragement as compared to the rest of the group members. In this case, which of the following statements is true?

The four members who have the added responsibility form the in-group

organizational politics

informal approaches to gaining power through means other than merit or luck

timothy, the founding partner of golden Consultants Inc., holds 60% of the company's stock holdings, and is its largest single investor. In this scenario, Timothy's power within the company stems from:

ownership

Which of the following is a case of open-book management?

workers of a company sharing strategic and financial information as well as responsibility