mas 126 Chapter 8

What software acts as the computer's software administrator by managing, integrating, and controlling application software and hardware?

Operating system

Which statement is not correct?

Output devices allow data to be entered into the computer.

An ergonomic workstation designed for prolonged use will not include which of the following?

Laptops and tablets

Which of the following is used to ensure that all office computer programs and data are secure in case of a mishap, fire, or natural disaster?

Data backup

What is not recommended for infection control practices for technologic devices?

Disinfection keyboards, touchscreens, and signature pads weekly.

When using cloud storage, the files are copied onto many servers in various locations. This is called:

redundancy

If you want to transfer paper files to a computerized system without inputting all the data using the keyboard, you could use a:

scanner.

A claim is an itemized statement of services and costs from a healthcare facility submitted to the health (insurance) plan for payment.

true

A file is a collection of data or program records stored as a unit with a specific name.

true

Access restrictions is the process of limiting what staff members can see on the computer based on their job description.

true

HIPAA and HITECH require privacy, security, and confidentiality of patient records.

true

Point-of-care products are designed to be used at or near where the patient is seen.

true

Privacy filters are also called privacy screens and are devices attached to monitors that allow visualization of the screen contents only if the user is directly in front of the screen.

true

Telehealth refers to remote clinical services and nonclinical services, such as provider training, meetings, and continuing education.

true

Malware are unauthorized users who attempt to break into computer networks.

false

A mouse is a(n):

input device.

Patient portal

A secure online website that gives patients 24-hour access to personal health information using a username and password.

Universal serial bus port

Allows hardware to connect to the computer.

Electronic medical record

An electronic record of health-related information about an individual that can be created, gathered, managed, and accessed by authorized clinicians and staff members within a single healthcare organization. This is an electronic version of a paper record.

___________ is a process in which the network files are copied either using an external hard drive, a server, or an online system.

Backing up

What electronic technology does the medical assistant use to communicate with others?

Bluetooth headsets Practice management software and word processing software LAN and WAN Email (all are correct)

The practice management software allows the user to enter patient demographic information, schedule appointments, perform billing procedures, and generate reports. EMR software contains the patient's medical treatment information for one healthcare facility.

Both statements are true.

Cipher text is another name for which of the following?

Encrypted data

Which of the following is referred to as the "brains" of the computer?

CPU

Which of the following is an output device?

Printer

What is recommended for passwords?

Use a random combination of upper and lowercase letters, numbers, and symbols.

What software helps the computer function? Examples of this type of software include backup software and file manager?

Utility

Encrypted data are called:

cipher text

All of the following are advantages to using laser printers except:

cost

A business associate is a healthcare facility, healthcare provider, pharmacy, health (insurance) plan, or claims clearinghouse that transmits protected health information electronically.

false

Data servers are also known as a universal port replicator. This hardware device allows a laptop to connect with other devices, making it into a desktop computer.

false

Which part of the computer contains logic circuitry, which interprets instructions from the software?

CPU

Which of the following screens responds to the electrical characteristics of a finger and is found in smart phones and other electronic devices?

Capacitive touch screen

This category of keyboard keys allows movement of the cursor and the screen. The Home, End, Insert, and Delete keys are in this category.

Control

Ethernet

A communication system for connecting several computers so information can be shared.

Intranet

A private computer network that can only be accessed by authorized people

With EHR unavailability, what does the SAFER guides recommend for patient safety?

-Hardware that runs the EHR should be duplicated. -Backup must be done. -Paper forms need to be available during downtime to replace key EHR functions. -An electric generator with sufficient fuel should be available to back up the EHR during power outages. (All are correct)

With practice management software, what tasks can be performed?

-Medical coding or encoder -Claim denial management and electronic claim submission -Financial and management reporting -Scheduler and insurance eligibility verification (All are correct)

Common output devices in the healthcare setting include which of the following?

-Printers -Monitors -Speakers (All are correct)

Common network security procedures include:

-privacy filters. -authentication. -logging out of the network before leaving the computer. -using strong passwords with eight characters (all are correct)

A gigabyte is approximately _________ bytes.

1 million

A terabyte is approximately _________ bytes.

1 trillion

Computer hardware can be divided into all of the following categories except one. Which is the exception?

External components

What acts as a filter or barrier between the network and the internet?

Firewalls

This category includes the 12 keys at the top of the keyboard and each key has a specific purpose.

Function

An application program is software that is designed to:

perform a variety of tasks, such as word processing, database functions, and patient billing.

Main working memory, which is lost if the power is turned off?

RAM

This safety measure identifies potential threats of network breaches and action plans are initiated to prevent the breaches.

Security risk analysis

Which of the following keyboards helps reduce repetitive strain injuries by minimizing muscle strain?

Split-key layout and waved or curved key layout

What is incorrect when performing routine cleaning for computer hardware?

Spray a household glass cleaner on the monitor screen and wipe with a lint-free cloth.

What application software is used to manage data like budgets?

Spreadsheet software

Interoperability

The ability to work with other systems.

What practice would not be considered ergonomically correct?

The bottom of the monitor is at or just below eye level.

While working on a computer device, what body language would indicate the medical assistant is not listening to the patient?

The medical assistant continually smiles as the patient shares information regarding the awful medication side effects he is experiencing.

boot

This is the process of starting or restarting a computer, when the operating system is loaded.

Video card

This part of the computer allows the computer to send graphic information to output devices.

Monitoring log-in activity

This security measure monitors if hackers are attempting to break into the network and accounts can be locked.

Audit trails

This security measure records computer activity of a user within software.

The most commonly used input device that allows the computer operator to select commands by interfacing with the monitor screen is called the:

mouse.

A series of computers that are linked, allowing them to share information, is a(n):

network.