MGMT 2215 - CH 1 Assignment: The World of Innovative Management

Rick is a student at Capstone College. He developed a schedule that he thought would let him spend the minimum amount of time studying while still getting good grades. Rick is following his schedule, but he's not getting the grades he hoped he would get. What is the best way to describe Rick's approach to studying?

Efficient but not effective

You have lunch with a friend who was recently promoted to a management position. "Congratulations!" you say. But she looks at you ans says, "I'm not so sure." She goes on to tell you that she's overwhelmed with the pace of the work and demands on her time. "I used to just think about myself and my own performance," she says, "and now I'm constantly dealing with all these interdependent aspects of the organization. I'm expected to motivate other people to work hard--just working hard myself was a lot easier. And the interruptions! I have to shift gears constantly." She asks for your advice: "I would love to get more done in less time, be more relaxed, and have more time to enjoy my job and my life. Do you know any time management tips?"

Make a schedule for your work day. Prioritize tasks according to their consequences.

Many organizations reduced the number of managers in this layer to cut costs.

Middle managers

What is another activity Scott may perform within this role?

Presenting plaques to employees who have reached a yearly service milestone

As a manager at Barcelona, which of the following activities do you think you would be encouraged to do? Check all that apply.

Require your restaurant employees to attend a mandatory training session on customer service Encourage the chef to create new menu items featuring seasonal ingredients

These managers focus on strategy for the entire organization, therefore conceptual skills are important at this level.

Top managers

Mumford, Campion, and Morgeson studied approximately 1,000 managers, spread across junior, midlevel, and senior-level positions. They were interested in knowing how different levels of managers used four types of skills: cognitive, interpersonal, business, and strategic. The following graph shows the results of their study.

What can management researchers infer based on this study? Check all that apply. Cognitive skills show the least change in level required between junior-level and senior-level managers. If managers want to progress from junior to senior management, they will increase their use of strategic skills at a faster rate than they acquire cognitive skills.

Professor Linda Hill did research that followed new managers for their first year in their jobs. She found that they changed over time, moving from an "individual identity" to a "manager identity." The following diagram outlines the characteristics associated with each of these identities. Each identity is missing a characteristic in the A or B position.

a. An individual actor b.a network builder

Levels of management (Connect) In the following diagram, select the correct label for each blank.

a. General Manager b. Product Line Manager c. Sales Supervisor

The figure below represents 10 manager roles divided into 3 categories. Provide each of the missing labels.

a. liaison b. Negotiator c. spokesperson

The following diagram shows an overview of the management process. Fill in the two missing labels.

a. planning b. leading

Today's workplace is changing. Managers are less likely to adopt a command and control leadership style. Now managers are more likely to create a flexible work environment. Flexibility allows the manager to better navigate through unpredictable situations. This can be accomplished through an empowering leadership style.

a. supervising individuals b. leading teams c. maintaining stability d. mobilizing for change

Dow Chemical CEO, Andrew Liveris, checks financial reports to see whether Dow has met its financial goals for the quarter.

controlling

The Vice President of Human Resources meets with two employees who had a physical altercation last week.

decisional

A grocery store manager monitors local weather reports to determine if the store will need to stock extra bread, milk, and eggs prior to a winter storm.

informational

A manager of a local restaurant attends local chamber of commerce meetings.

interpersonal

George Steinbrenner transferred his passion for winning to everyone in the New York Yankees organization. His famous quote is, "Winning is the most important thing in my life, after breathing. Breathing first, winning next."

leading

Ernesto Leon, a Domino's Pizza manager, creates a schedule to determine which employees will be working on New Year's Eve.

organizing

Taco Bell CEO, Brian Niccol, considers what the technical and logistical needs would be in order to offer delivery to customers.

planning