MGMT chapter 11

The _____ approach to leadership involved finding out what made known leaders great, and selecting future leaders who already exhibited the same traits or could learn to develop them.

"great man"

he impact of charismatic leaders normally comes from one of three sources. Which of the following would NOT be one of those sources?

A predictable manner that creates an atmosphere of steady work

Which of the following is a social characteristic of a leader?

Ability to enlist cooperation

At Bay Horizons Inc., which of the following is likely to have the most power?

Alex, who takes on undesirable but important projects

______ have the ability to inspire and motivate people to do more than they would normally do, despite obstacles and personal sacrifice.

Charismatic leaders

When asked what qualities they think are most important in a leader and in a follower, most people gave which of the following same two answers most often?

Competent and honest

On which of the following two dimensions is Blake and McCanse's Leadership Grid based?

Concern for production and concern for people

In Carmen's workplace, the culture is quite traditional with rigid rules and authoritarian environments. Because of this environment, followers tend to have a dependent attitude on authority. What type of follower are Carmen and her coworkers?

Conformists

Which of the following statements best defines effective leadership?

Effective leadership is about finding the strengths that one can best exemplify and apply as a leader.

Which of the following would be considered a type of soft power?

Expert power

Which of the following variables would substitute for a people-oriented style of leadership?

Group cohesiveness

The people who work for Troy describe him as a charismatic leader. Which of the following statements is most likely true about Troy?

He displays an ability to understand and empathize with followers.

Which of the following would NOT be considered an interpersonal influence tactic

Holding people accountable

Jillian is reading a case study for management class. In it, the manager puts the minimum amount of effort into meeting production goals and shows little concern about employees. Where would this manager fall on the Leadership Grid?

Impoverished management

Which of the following statements about interactive leadership is false?

In studies of performance evaluations, male managers scored significantly on abilities such as motivating others, fostering communication, and listening.

As a manager, Emily balances the necessity of making work happen with maintaining the morale of people at a satisfactory level in order to ensure adequate organizational performance. In the Leadership Grid, where would Emily's style fall?

In the center at middle-of-the-road management

Karla is a highly organized manager. She regularly creates and updates schedules for job completion and assigns tasks to subordinates. Which of the following leadership behaviors is evident here?

Initiating structure

Joel sees his role as leader as achieving efficiency within his department, meeting schedules, and keeping costs low. Which of the following types of leader is Joel?

Job-centered leader

Which of the following statements about leadership is accurate?

Leadership occurs among people, involves the use of influence, and is used to attain goals.

Which of the following statements bests describes the concept of leadership traits?

Leadership traits typically considered to be positive can have negative consequences, and vice versa.

Which of the following is NOT a component of authentic leadership?

Leads with the head, not heart

Which of the following is considered a type of hard position power?

Legitimate power

Someone who is capable and contributes talent, skills, and knowledge is a _____ leader.

Level 1

n developing his model of followership, what two dimensions did Kelley use?

Level of critical thinking and level of active or passive behavior

Which of the following best describes the difference between management and leadership?

Management promotes stability and order within an existing organizational structure, whereas leadership promotes vision and change.

Which of the following leadership qualities would be more characteristic of a leader than of a manager?

Nurturing

Which of the following would be considered a primary characteristic of authentic leadership?

Passion for pursuing their purpose

In her performance review, Cameron's boss praises her self-confidence, integrity, and desire to lead. Into which of the following categories of leader characteristics do these qualities fit?

Personality

Sylvia is not a risk taker. Her style is to adapt to the situation and do her best to maintain the status quo. Which of the following types of follower within Kelley's model of followership is Sylvia?

Pragmatic survivor

Ellen and John are both leaders. Given what you know about interactive leadership differences between men and women, which of the following statements would more likely be true for John than for Ellen?

Rated higher on developing strategic perspective

Aidan needs some advice about asserting influence with his subordinates. As Aidan's manager, which of the following interpersonal tactics would you feel best about recommending to him?

Rely on the rule of reciprocity

Throughout the company, employees describe Alison in ways that would lead you to believe that she is a strong transformational leader. Which of the following statements would describe Alison?

She focuses on intangible qualities, such as vision, shared values, and ideas, to build relationships and enlist followers in the change process.

Leadership is best described by which of the following statements?

Strong leadership questions the status quo and is willing to take reasonable risks to meet new challenges.

Harrison is the manager of a production department. All of the subordinates get along as they complete a highly structured task. In this situation, the power resides in Harrison's position and he is very successful as a manager. According to Fiedler's contingency theory, which of the following types of leadership styles does Harrison most likely use?

Task-oriented

Which of the following statements best describes the difference between the leadership behaviors of consideration and initiating structure?

The difference between the two major leadership behaviors is their focus, with consideration a people focus and initiating structure a task orientation.

Which of the following principles would you NOT expect to find exhibited by a good leader?

The leader keeps people from operating outside the hierarchy.

In which of the following leadership styles, according to the situational model of leadership, does the leader share ideas with subordinates, giving them a chance to participate, and facilitate decision making?

The participating style

____ approach outlines those organizational settings in which a leadership style is unimportant or unnecessary.

The situational substitutes for leadership

Leah is faced with several low-readiness followers. According to the situational model of leadership, which of the following leadership styles should she use to have the highest probability of successfully influencing them?

The telling style

Which of the following statements best describes an effective follower style in Kelley's model of followership?

They develop an equitable relationship with their leaders and do not try to avoid risk or conflict.

Which of the following is a primary goal of good leadership?

To move the organization into the future

Transactional leadership is important to all organizations. Which of the following statements applies to transactional leaders?

Transactional leaders clarify task requirements, initiate structure, and provide appropriate rewards.

Davina spends much of her days meeting with people in her division, sharing her vision of the future direction of the company, encouraging them to share ideas with her and with each other, and orchestrating opportunities for various people with similar ideas to meet and expand on those ideas and build relationships. What type of leader is Davina?

Transformational

Jesse is three months into a lengthy project of reimagining uses and reengineering the production of several models of power washers and spray painters. His leadership has the entire division excited about innovating and moving these models into the future and meeting needs customers aren't even fully aware of. Jesse is what type of leader?

Transformational

_____ leaders usually emerge to take an organization through a major strategic change, focusing on the intangible qualities that facilitate the change process.

Transformational

Which of the following statements best describes how transformational leadership is distinguished from transactional leadership?

Transformational leadership leads to changes in an organization's mission, strategy, structure, and culture.

Among the following aspects, which one of the following is NOT included in the meaning of leadership?

Turbulence

Kelley's model of followership described the _____ style as those who are capable, but do not participate in developing solutions to the problems that they see.

alienated follower

Research indicates that people rate leaders as "more effective" when they:

are perceived to use a variety of influence tactics.

According to the Leadership Grid, _____ occurs when primary emphasis is given to production rather than to people.

authority-compliance management

Most typically, Level 5 leaders:

build organizations based on solid values that go far beyond just making money.

Her _____ gives Martha the right to fire or demote employees, criticize them, or withhold pay increases.

coercive power

The Leadership Grid describes _____ as high in concern for people but low in concern for production.

country club management

Lee has turned over responsibility for decisions and their implementation to his subordinates and therefore does not need to provide much in the way of direction and support. In the situational model, Lee is using the _____ of leadership.

delegating style

A Level 4 leader is:

effective.

The two types of personal power are:

expert power and referent power.

The situational model of leadership:

focuses on the characteristics of followers in determining appropriate leadership behavior.

Level 5 leaders generally possess a great deal of _____, carrying themselves as unpretentious and modest rather than arrogant and prideful.

humility

Ohio State researchers identified two major behaviors of leadership. They are:

initiating structure and consideration.

Caitlin has persuaded the members of her team to stay an extra hour at work to put the finishing touches on an important presentation they are making to management in the morning. This ability of Caitlin's is known as:

leadership.

Fiedler's contingency theory:

matches a leader's style with the situation most favorable for his or her effectiveness.

A leader who exhibits consideration is:

mindful of subordinates and respectful of their ideas and feelings.

As a leader, if Miller has influence over Smith, then the relationship is:

not passive.

In his organization, Dennis seldom exhibits critical or independent thinking. He is unlikely to actively participate, but rather simply does what he is told to do. Within Kelley's model of followership, Dennis would be a(n):

passive follower.

Two organizational variables that neutralize both task- and people-oriented styles of leadership are:

physical separation and low position power.

Leadership is distinct from administrative paperwork or problem-solving activities. In other words, it is _____ because it occurs among people

reciprocal

Leadership cannot _____ management; it should _____ management.

replace; be in addition to

Clark is the director of a YMCA summer camp. He is committed to providing an enriching environment for campers as well as a positive team-building and rich life experience for the college-age students who work as counselors, fulfilling the mission of the YMCA to "strengthen the foundations of community through youth development, healthy living, and social responsibility." Clark could be considered a:

servant leader.

The nonprofit world offers a natural way to apply their leadership drive and skills to serve others, which is where you will find many:

servant leaders.

A _____ is a situational variable that makes a leadership style redundant, whereas a _____ is a situational variable that counteracts a leadership style.

substitute for leadership; neutralizer

The most effective style on the Leadership Grid is _____ and is recommended for leaders because organization members work together to accomplish tasks.

team management

In Fiedler's contingency theory, a situation would be considered highly unfavorable for a leader when:

the leader-member relationship is negative.

The most frequently used interpersonal influence strategy is:

the use of rational persuasion.

Distinguishing personal characteristics of a leader, such as intelligence, honesty, self-confidence, and even appearance, are known as leadership:

traits.

Those who work for Carlos use words such as conscientious, persistent, driven, and focused on excellence. They are describing Carlos's _____ characteristics.

work-related