MGMT Chp. 5

Motivation is closely related to the concept of employee engagement

True

Negative reinforcement is often confused with

punishment

In the four-drive theory, three drives are proactive. Only one drive is reactive. It is triggered

Drive to defend, triggered by threat

Self-concept and past experiences regulate a person's motivated decisions and behavior, but social norms have little to no influence on them

False

XYZ Corp. provided training and job requirements. This practice improves employee motivation by

Improving E to P expediencies

What is multi-source feedback

Information about an employee's performance is collected from a full circle of people

Which of the following needs is the weakest according to Maslow's needs hierarchy theory?

Need for Self-Actualization

According to the needs hierarchy theory, the concept of self-actualization suggests that people are naturally motivated to reach their potential

True

Drives are innate, universal, and are "prime movers" of behavior because they generate emotions, which put people in a state of readiness to act on their environment

True

employee engagement is on the minds of many business leaders these days because it seems to be a strong predictor of employee and work unit performance

True

Which of the following are ways to reduce the inequity tension

Work more slowly, offer fewer suggestions, and engage in less organizational citizenship behavior

What is the missing in P-to-O expectancy

a clear link between the individuals perception and his/her effort

People learn ____ by observing or hearing about what happened to other people, not just by directly experiencing the consequences

consequences of behavior

Which of the following exists from birth

drives

Employee engagement is on the minds of many business leaders because of evidence that it predicts

employee and work unit performance

____ is an individual's emotional and cognitive (logical) motivation, particularly a focused, intense, persistent, and purposive effort toward work-related goals

employee engagement

A(n) ___ operate when we believe that everyone in the group should receive the same outcomes

equality principle

Liam has decided that he has been praising his unit too much. He thinks they just expected him to praise them so he stops. The unit performance declines This is an example of...

extinction

People experience self-actualization by applying their skills and knowledge, observing how their talents achieve meaningful results, and experiencing personal growth through learning. These are conditions of...

intrinsic motivation

Studies have found that very difficult goals increase the probability that employees will engage in...

unethical behavior