MGMT EXAM 1
Why don't organizational rewards improve motivation or performance very much?
Employees perceive a weak connection between their effort and the reward.
What is multisource feedback?
Information about an employee's performance is collected from a full circle of people.
________ occurs when the source of motivation is controlled by the individual and experienced from the activity itself.
Intrinsic motivation
Employees at CyberTech perform repetitive jobs that have resulted in boredom as well as repetitive strain injury. Technology makes it difficult to combine existing jobs, but the company wants to make employees more multiskilled. Which of the following would best help CyberTech to improve this situation?
Introduce job rotation.
Which of the following statements about the Myers-Briggs Type Indicator (MBTI) is true?
It is a poor predictor of job performance and is not recommended for employment selection or promotion decisions.
________ is the degree to which employees can tell how well they are doing on the basis of direct sensory information from the job itself.
Job feedback
________ is the core characteristic of individuals who exhibit the dark triad of personality traits.
Low Humility
________ characterizes people with high levels of anxiety, hostility, depression, and self-consciousness.
Neuroticism
________ is the process of keeping track at regular intervals of one's progress toward a goal by using naturally occurring feedback.
Self-monitoring
Which of the following is true about stock option plans?
They give employees the right to purchase company stock at a predetermined price up to a fixed expiration date.
_________, an important factor in OB, refers to how similar a person's values hierarchy is to the values hierarchy of another entity, such as the employee's team or organization.
Value congruence
Team rewards
are better for employees who work in interdependent jobs.
For most jobs, which Big Five factor is the best overall predictor of task performance?
conscientiousness
What are the three elements of motivation that affect voluntary behavior?
direction, intensity, persistence
Motivation starts with our ________, which generate emotions that put us in a state of readiness to act.
drives
One disadvantage of job specialization is that
employees often do not see where their job fits in the overall production output.
Most employees in the social services section of a government department have frequent interaction with people who are unemployed or face personal problems. Which of the following personality factors is best suited to employees working in these jobs?
high agreeableness
People who value their independence and personal uniqueness have
high individualism.
Frederick Winslow Taylor was one of the strongest advocates of...
high levels of job specialization.
A culture which values formal relationships, obedience to authority, and an unequal distribution of power has
high power distance
People in countries with ________ tend to have a high respect and priority for money.
high power distance
Tess is new to the team. She comes with quite the résumé of experience, yet it is from another company. She will need to interact with others to get the job done by sharing materials, information, and expertise. She will be engaging in task
interdependence.
People experience self-actualization by applying their skills and knowledge, observing how their talents achieve meaningful results, and experiencing personal growth through learning. These are the conditions for
intrinsic motivation
Which of the following refers to the result of the division of labor in which work is subdivided into separate jobs assigned to different people?
job specialization
The strength of needs is impacted by self-concept, social norms and ________, which amplify or suppress emotions.
past experience
For rewards to be relevant, they should be tied to
performance within the employee's control.
Which type of justice is higher when the decision maker demonstrates neutrality, allows everyone involved to have their say, and allows an appeal of the decision?
procedural justice
Which of the following are included under constructive thought strategies in self-leadership?
self-talk and mental imagery
How can companies improve the pay-performance linkage?
through gainsharing and ESOPs
People with High Collectivism...
value harmonious relationships in the groups to which they belong.
