MGT 351 FINAL- crosswords & quizzes (ch. 11, 12, 13, 14)
individual incentives may motive undesirable employee behaviors
As a product promoter, Emilia receives a commission on every sale made as a result of her presentations. However, part of her job also is to keep the area around her display neat and to return the items she promotes to their correct locations following demonstrations. Since Emilia does not get a bonus for cleaning up, she leaves her area messy and does not put away items following demonstrations. Which disadvantage of individual incentives does this illustrate?
commission
As a salesperson, Harold is paid based on a percentage of the value of the products and services he sells. In other words, he is paid on a ______ basis.
sight
As we discussed in class, a disadvantage of offering an organizational-level incentive plan is that there is a less clear line of _______ between behavior and outcomes.
lead
As we discussed in class, this is a pay policy in which the employer decides to pay above market.
NIOSH
As we discussed in class, this organization is the research arm of OSHA, such as investigating the predictors of violence in the healthcare industry.
2034
At current rates, Old Age, Survivors, and Disability Insurance will exhaust its funds in ______.
profit sharing
At the end of each year, Acme Global's ______ program pays a portion of company proceeds to the employees of the company as a bonus payment.
indirect
Benefits are ______ compensation.
contributory
Benefits that are paid by both the employee and the employer are known as this.
piecework
Bob is paid for each chair he assembles, so he maximizes his pace of assembling chairs.
commission
In order for a(n) ______ incentive program to work, it must provide a significant incentive to the salesperson to be successful in selling and provide a disincentive to make a harmful "quick sale."
entitlement
Incentives need to be clearly separated from base pay to avoid creating the impression that incentives are a(n) ______.
time
Individual incentive plans require that managers keep track of individual efforts and are much more ______-intensive than group incentives.
Health Insurance Portability and Accountability Act (HIPAA)
Iris quit her job at one organization with a group health insurance plan and was hired at another organization with a group insurance plan. According to the ______, Iris's new employer is required to provide her with the opportunity to participate in the plan.
individual
It may be very difficult or even impossible in some jobs to identify ______ output on which managers can base an incentive.
bonus
Jacob sat down with his supervisor at the beginning of the quarter and set a goal to reduce defects on the assembly line from 5% to 2%. If he achieves this goal by the end of the quarter, he will receive a ______ of $4,000.
valence
Jacob's manager asks him to organize a blood drive for the organization. The manager tells Jacob that if he accepts the assignment, he will be awarded Employee of the Month. Jacob has organized blood drives in the past and knows how much work is involved. He does not doubt that his manager can deliver on the promise of the award. However, Jacob has always thought that the award was silly. According to expectancy theory, Jacob is unmotivated to accept the assignment because ______ is lacking.
wages
Jamaal is paid $11 an hour as a cafeteria attendant. Jamaal's pay is considered ______.
systematic process used to identify the work performed & the working conditions for each job within our organization primary data- questionnaire, interview, dairy, observations etc secondary data- O*Net, existing documentation
Job Analysis (why do it?)
-describe the job or work/ product of job analysis -foundation of traditional HR management -do not address "soft skills" or emotional intelligence required for successful performance -do not indicate the frequency, criticality or work results desired
Job Description
qualifications of a person who should be capable of doing the job
Job Specification
evaluation
Job _______ is the process of determining the worth of each position relative to the other positions within the organization.
defined contribution
Michel puts $17,500 into his 401(k) retirement plan each year. This type of retirement plan is a ______.
types of compensation
Mimi is redesigning the compensation mix at her organization to include more family-friendly benefits such as child and elder care. Mimi is considering ______.
FLSA
Minimum wage, child labor, and overtime are provisions of this
they may motivate less productive employees to work harder
Much fanfare was made about Quon's latest bonus in the office. He has always been a high performer. However, this year he received an extra-large bonus. His coworker Hannah got a little tired of hearing about Quon's bonus and decided that next year she would win some of the bonus money. Which advantage of individual incentives does this illustrate?
high deductible health plan
Nancy's organization provides group health insurance. The plan covers "major medical" costs for each employee in any given year that total more than $10,000. Her group health insurance is a ______.
job ranking
Tamar is conducting a job evaluation by putting each job in the organization in order from lowest to highest in terms of value to the organization. Tamar is using the ______ method of job evaluation.
health maintenance organization
Tamera's organization provides group health insurance. She has a primary care physician who is her first point of contact for all preventative care and routine medical situations. Her primary care physician can provide her with referrals to specialists, if needed. However, to be covered, the specialists must be within her plan's network. Her group health insurance is a ______.
health maintenance organizations
Tamera's organization provides group health insurance. She has a primary care physician who is her first point of contact for all preventative care and routine medical situations. Her primary care physician can provide her with referrals to specialists, if needed. However, to be covered, the specialists must be within her plan's network. Her group health insurance is a ______.
outside
Teens aged 14 or 15 may work ______ school hours for no more than 3 hours on a school day, 18 hours in a school week, 8 hours on a nonschool day, and 40 hours in a nonschool week.
praise
Telling an employee exactly what was done correctly is the first step in the giving _____ model.
encourage repeat performance
Terry is applying the Giving Praise Model to Yael. She has told Yael exactly which behavior is being praised, why that behavior was important, and she has given Yael the opportunity to absorb the information. Her next step is to ______.
fifty
The Affordable Care Act mandated that all employers with more than this number of employees provide their fulltime employees with health care coverage or face penalties for failing to do so.
20
The Consolidated Omnibus Budget Reconciliation Act applies to companies with ______ or more full-time equivalent employees.
46%
The Social Security and Medicare group of programs cost more than ______% of all money the federal government received in 2016.
full choice
The ______ benefit plans allow employees to choose exactly the set of benefits that they desire, within specified monetary limitations.
hazard
The ______ communication standard requires that employers let employees know of anything in the workplace that can harm their health.
factor
The ______ comparison method of job evaluation combines the job ranking and point-factor methods to provide a more thorough form of job evaluation.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
The ______ is a law that requires employers to offer to maintain health insurance for a period of time on individuals who leave their employment.
compensation
The ______ of an organization includes anything that an employee may value and that the employer is willing and able to offer.
occupational safety and health administration
The ______ requires that all employers maintain information at each work site that describes any chemical hazards that may be present on-site.
health insurance portability and accountability act
The ______ requires that if a new employee had group health insurance at a previous employer and the new employer has healthcare coverage for their employees, the new employer is required to provide the new employee with the opportunity to participate in their health insurance plan.
stress
The amount of cooperation and motivation that a person experiences and the level of organizational morale both affect ______ levels.
standard hour
The biggest challenge with ______ compensation plans is creating the manuals showing the allowable time for a job.
variable
This type of compensation depends on some measure of individual or group performance or results in order to be awarded.
unemployement
This type of insurance provides workers who lose their jobs with continuing subsistence payments from their state for a specified period of time.
base
This type of pay is usually a flat rate, either as an hourly wage or salary.
willfull
This type of violation of the OSH Act that cause a death are punishable with a fine of up to $500K for the org and $250K for an individual and up to 6 months prison time.
minimum
This wage is the lowest hourly rate of pay generally permissible by federal law.
nonperformers
To help your incentive program work, do not reward these.
inequity
Tom will likely perceive these feelings if he is paid less than Abby, but he puts in the same amount of effort as Abby.
TEST & LEGAL ISSUES: polygraph, genetic testing WRITTEN TEST: knowledge/skills, personality & interest, cognitive ability, integrity (honesty KNOWLEDGE/SKILLS TEST: written portion measures knowledge & skills PERSONALITY TEST: big 5 COGNITIVE ABILITY TEST: verbal, reasoning, numerical, reading PHYSICAL TEST: work sample, simulation, endurance test, physical exam, drug testing
Types of Selection Interviews
vesting
Under ERISA, the maximum amount of time beyond with the employee will have unfettered access to their retirement funds, both employee contributions and employer contributions.
serious
Under FMLA, a ______ health condition means an illness, injury, impairment, or physical or mental condition that involves either inpatient care or continuing care for at least 3 consecutive days.
equivalent
Under FMLA, a returning employee must be restored to his/her original job or one that is this.
reduce
Under Social Security, a person can retire earlier than age 65-67, but if they do their retirement benefits will be permanently _______.
piecework
Under her organization's ______ plan, Nicole is paid for each widget she produces. A. commission
ACTS
Unsafe _______ cause more workplace accidents than do conditions.
Family and Medical Leave Act (FMLA)
Upon an employee's return from ______ leave, the employee must be restored to the original job or one that is equivalent in pay, benefits, and other terms and conditions of employment.
accuracy in prediction- scores are relevant for predicting outcomes; test measures what it claims to measure content- does the test measure the same content of the job? construct- does test items measure what they are intended to measure? criterion related- does the test score statistically relate to an important outcome?
Validity
repeated
Violations where the employer has been previously cited for the same type of violation within the previous 5 years.
skills
We might base pay on this if we would like for employees to be able to come up with good solutions to organizational problems by being able to do many things beyond the normal scope of their jobs.
interacting database systems that aim at generating & delivering HR information & allow us to automate some HRM functions
What is Human Resource Management Systems (HRMS)?
comparable worth
When Stefania compares the work required in her job to the work required in Heather's job, she finds that the two jobs are similar. While the work in the jobs is different, the jobs involve similar responsibility, skills, and working conditions. However, Heather is paid $2 an hour more than Stefania is paid. Stefania's findings appear to reveal a violation of ______.
paid time off
While not required, many U.S. employers provide employees with some paid holidays, sick leave, and/or vacation time. These voluntary benefits fall under the category of ______.
employer
Who pays for unemployment benefits?
incentives
With ______, an organization is rewarding employees for past performance, but are doing it in the hope that employees will want similar rewards in the future and therefore will repeat the desired behaviors.
individual incentives may not fit organizational culture
With the introduction of an individual incentive program, Aleksander feels like he is competing with the other members of his team instead of working together with them. While the individual incentive plan could mean more money for some members of the team, most members of the team feel the same way Aleksander does. They wish they could go back to working together for a group incentive. Which disadvantage of individual incentives does this illustrate?
death
Workers' compensation covers workplace injuries, illnesses, and this.
fault
Workers' compensation is a no-______ insurance program.
positive thinking
Wynona has 3 hours left to turn in her project but feels like she needs 4 hours. To keep her stress level manageable, she keeps telling herself "I can meet the deadline. I can meet the deadline." Wynona is managing stress through ______.
indirect
XYZ Company pays for life insurance on behalf of its employees. What type of compensation is this?
Family and Medical Leave Act
Yusuf has requested unpaid leave to care for his wife. She was injured while serving in the Army in Afghanistan. Yusuf will be able to take this leave and return to his original job (or an equivalent one) under ______.
the family medical leave act
Yusuf has requested unpaid leave to care for his wife. She was injured while serving in the Army in Afghanistan. Yusuf will be able to take this leave and return to his original job (or an equivalent one) under ______.
extrinsic
Zachary worked overtime to complete a project because he knew he would receive a bonus when the project was done. In this case, Zachary was motivated by a(n) ______ reward.
individual
___ incentives reinforce performance of a single person with a reward that is significant to that person.
statutory
____ benefits are the type of benefits that are required by law
work life balance
____ is especially difficult for women because of gender family responsibility inequity
delayering
____ is the process of changing the company structure to get rid of some of the vertical hierarchy (reporting levels) in an organization.
comparable worth
____ legislation has been proposed as a solution to the problem of persistent gender inequity in pay.
medicare
____ provides basic medical benefits, but it was not designed to be a full-coverage program.
national institute of occupational safety and health
____ research attempts to identify methods of transmission and then provide guidelines for minimizing danger of transmission of dangerous diseases in the workplace.
core
____-Plus plans include a base set of benefits provided to all employees and then employees are allowed to choose other options to meet personal needs and desires.
preferred provider organization
_____ are a hybrid between traditional fee for service plans and health maintenance organizations
perquisites
_____ are extra financial benefits usually provided to top employees in many businesses.
none
_____ of the cost of corkers compensation insurance is paid by employees
domestic
_____ partners are individuals who are not legally married but who are in a one-to-one living arrangement similar to marriage.
employee assistance
_____ programs are a set of counseling and other services provided to employees that help them to resolve personal issues that may affect their work.
golden parachutes
_____ provide executives who are dismissed from a merged or acquired organization with typically large lump sum payments on dismissal.
medicare
_____ provides basic medical benefits, but it was not designed to be a full-coverage program.
group
______ incentives provide reinforcement for actions of more than one individual within the organization.
worker's compensation
______ is an insurance program designed to provide medical treatment and temporary payments to employees who cannot work because of an employment-related injury or illness.
variable pay
______ is compensation that depends on some measure of performance or results in order to be awarded.
praise
______ is probably the most powerful, simplest, least costly, and yet most underused motivational incentive there is.
job ranking
______ is the easiest and fastest method of job evaluation.
comparable worth
______ is the principle that when jobs are distinctly different but entail similar levels of ability, responsibility, skills, and working conditions, they are of equal value and should have the same pay scale.
delayering
______ is the process of changing the company structure to get rid of some of the vertical hierarchy (reporting levels) in an organization.
job evaluation
______ is the process of determining the worth of each position relative to the other positions within the organization.
intrinsic
______ motivation means that a person does something because they like it, it is interesting and personally satisfying, and they want to do it.
wage compression
______ occurs when new employees require higher starting pay than the historical norm, causing narrowing of the pay gap between experienced and new employees.
The Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010
______ placed some significant limits on executive pay in public corporations and added new requirements for both reporting of compensation and of shareholder involvement with executive compensation.
stock purchasing
______ plans allow qualifying employees to buy the organization's stock essentially any time, usually at a discount.
safety data sheets
______ provide(s) employees with a quick reference to the hazards of working with a particular chemical.
medicare
______ provides basic medical benefits, but it was not designed to be a full-coverage program.
unemployment insurance
______ provides workers who lose their jobs with continuing subsistence payments from their state for a specified period of time.
efficiency
______ wage theory says that if a company pays higher wages, it can generally hire better people who will in turn be more productive.
rate range
a ___ provides the maximum, minimum, and midpoint of pay for a certain group of jobs
the pension benefit guarantee corporation
a provision of employee retirement income security act is the creation of _____
internal
an ______ approach to pay determination uses job evaluation
indirect
benefits are ______ compensation
red
A _____ circle rate is when someone is being paid above the pay range for their job, such as when they threaten to leave the organization or they are demoted from a higher level job.
defined contribution plan
A ______ identifies only the amount of funds that will go into a retirement account, not what the employee will receive upon retirement.
health maintenance organization
A ______ is a health care plan that provides both health maintenance services and medical care as part of the plan.
high deductible health plan
A ______ is a major medical insurance plan that protects against catastrophic health-care costs and in most cases is paid for by the employer.
high-deductible health plan
A ______ is a major medical insurance plan that protects against catastrophic health-care costs and in most cases is paid for by the employer.
lag
A company might use this pay policy if they offer a good name, such as Disney, or excellent benefits that will help attract and retain workers.
gainsharing
A company that is wanting to save money implements a suggestion from a workgroup that proposes switching to cost-saving lightbulbs; the company saves $15,000 the first year and distributes some of these savings back to those employees with the lightbulb proposal.
benefit
A defined _______ plan provides the retiree with a specific amount and type of benefits that will be available when the individual retires.
OSHA
A division within the Department of Labor that was created to assure safe and healthful working conditions for workers by setting and enforcing standards.
nonhazardous
According to the FLSA, we can hire 16- and 17-year-olds only in these jobs, although their work hours are unrestricted.
9.5%
According to the Patient Protection and Affordable Care Act of 2010, health insurance plans should be "affordable," which means the premium will not exceed ______% of the employee's household income.
employee stock ownership
Acme Global gives its employees stock in the company at the end of each year. The shares go directly into the employees' retirement accounts as part of the organization's ______ plan.
modular
Alexander's organization offers flexible benefits. The plan has five packages from which Alexander can choose. His organization is offering a ______ flexible benefits plan.
noncompensation
All rewards other than monetary and in-kind payments constitute the ______ component of the compensation system.
noncompensation
All rewards other than monetary and in-kind payments constitute the ______ component of the compensation system. A. equity
ineligible
Among other considerations, quitting your job voluntarily makes you _______ for Unemployment benefits.
comparable
An example of ________ worth is when we pay different jobs (different content) the same rate if they have the same value to the organization, such as landscapers and secretaries.
40
An individual must earn ______ "credits" in their lifetime in order to become eligible for Social Security retirement.
compensation
An organization designs and implements a(n) ______ system to focus worker attention on the specific efforts the organization considers necessary to achieve its desired goals.
social loafing may occur
Andrew showed up to every team meeting late and did not complete his part of the project. The rest of the team had to pick up the slack to complete the project on time. Despite his lack of contribution, Andrew received the same group incentive as everyone else on the team. This illustrates which disadvantage of group incentives?
utilization analysis
Any organization with a health maintenance organization plan should do a ______ to learn if any savings may be recouped from the HMO due to fewer than anticipated doctor visits.
recordable
Anything above first aid is documented and is known as a(n) ________ case.
continue to put forth effort
Aryn and Mary started at the organization on the same day. Both are hard workers and perceive that they are equitably rewarded for their efforts. According to equity theory, it is likely that both will ______.
process
expectancy theory is a ____ theory of motivation
process
expectancy theory is a ______ theory of motivation
401K
the most well known retirement plan in the US companies today is the ______
valence
In expectancy theory, ______ refers to the value a person places on the outcome or reward, because not all people value the same reward.
ranking
This is an approach to job evaluation that works better with smaller organizations because it requires that you place the jobs in order of value from highest to lowest.
cafeteria
This type of benefit arrangement allows you to pick what you want in terms of your benefits.
bonus
This is typically a lump sum payment given to an individual at the end of a time period and is usually based on a specific, measurable goal that the employee reached.
HIPPA
This law requires that our health insurance is portable and kept private.
compression
This occurs when new employees require higher starting pay than the historical norm, causing of the pay gap between experienced and new employees.
market
This pay line represents the relationship between the internal value of the jobs and the external market pay for those jobs.
SDS
This provides information about chemicals, including risks, safe handling practices, and first aid.
mix
This refers to the variety of benefits that are offered.
modular
This type of benefit plan allows the employee to choose predefined modules or packages of benefits that best meet their needs.
grade
A grouping of jobs that have the same value to the organization; this also is the horizontal axis in the pay structure.
structure
A pay ______ is a hierarchy of jobs and their rates of pay within the organization and allows us to identify what the pay range is for each job.
commission
A payment typically provided for selling an item to a customer (e.g., $10 commission for every $100 widget sold).
intrinsic
A person with this type of motivation does something because they like it, it is interesting and personally satisfying, and they want to do it.
EAP
A set of counseling and other services provided to employees that help them to resolve personal issues that may affect their work.
loafer
A social ____ is a person that does not work as hard in a group setting because it's harder to pick out their individual performance.
hour
A standard _____ plan calls for paying an employee for the amount of time expected to complete a job, even if she completes it quicker.
expectancy
A theory proposing that employees are motivated when they believe they can accomplish a task and that the rewards for doing so are worth the effort.
merit
A type of pay increase that is based on past performance and is not usually known in advance, but is a function of the amount of money given by the company to the department to add to base pay of employees.
employee assistance program
A(n) ______ is designed to assist employees in confronting and overcoming problems in their personal life such as marital problems, financial difficulties, or substance abuse.
experience
A(n) ________ rating is a measure of how often claims are made against an insurance policy (e.g., unemployment) and it results in higher premiums if more claims are made.
skill-based pay
Aasia's organization uses a differentiation strategy. To encourage worker to bring knowledge, skills, and abilities to the job that can allow them to analyze problems and come up with creative solutions, the organization might adopt a(n) ______ philosophy on compensation.
skilled based pay
Aasia's organization uses a differentiation strategy. To encourage worker to bring knowledge, skills, and abilities to the job that can allow them to analyze problems and come up with creative solutions, the organization might adopt a(n) ______ philosophy on compensation.
skilled-based pay
Aasia's organization uses a differentiation strategy. To encourage worker to bring knowledge, skills, and abilities to the job that can allow them to analyze problems and come up with creative solutions, the organization might adopt a(n) ______ philosophy on compensation.
instrumentality
According to Expectancy Theory, this is the perception that a particular level of performance is likely to provide the individual with a desired reward.
stress
According to Forbes, 35% of Americans have thought about leaving a job because of ______ at work, and 42% have actually done so.
equity
According to ______ theory, people compare their inputs, financial rewards, and intangible outcomes to those of relevant others.
relevant
According to equity theory, a ______ other could be a coworker or a group of employees from the same or different organizations.
social security and medicare
By far the largest of the U.S. statutory programs, in both size and cost to employers (and employees), are ______.
recognition
Carla provides service certificates to employees in her department who provide exemplary service without being asked. This represents ______ as a nonmonetary incentive.
social loafer
Carol was recently put on a team to develop a new product for Acme Global. Because there are so many people on the team, Carol thinks no one will notice if she does not participate or do any work for the team. Carol is a(n) ______.
benefits
Casey's compensation includes health and dental insurance. These parts of her compensation are considered ______.
type A personality
Cinthya enjoys competition and always plays to win. When she has to wait, she tends to get irritated. It is likely that Cinthya has a ______.
base pay
Colton's salary is $40,000 per year. This part of his compensation is considered ______.
incentive
Companies use this type of pay to increase the likelihood that employees will accomplish objectives related to company strategy.
valence
Compensation can be rewarding and motivating, and according to expectancy theory, this is the value of reward(s) to an individual.
burnout
Constant lack of interest and motivation to perform one's job, which may result in the employee switching careers.
productivity engagement turnover satisfaction (components: EVALUATIVE " I like/dislike my job" COGNITIVE "my work is challenging &interesting" BEHAVIORAL "I am reliable and I work hard" ) commitment {Meyer & Allen} (types of commitment: AFFECTIVE "staying b/c you want to" CONTINUANCE "staying b/c need to" NORMATIVE "staying b/c you ought to"
Dependent variables/ organizational outcomes that are commonly measured:
unintentional discrimination restricted policy (e.g. height requirements) defense: usually business necessity; job relatedness
Disparate Impact (4/5 rule or 80%- Griggs v. Duke Power)
intentional discrimination giving unequal treatment to or evaluates protected class members by different standards punitive damages (rather than compensatory damages) defense: usually BFOQ (bona fide occupational qualification)
Disparate Treatment (McDonnell Douglas Corp. v. Green 1973)
32
Employee benefits average ______ % of total employee compensation cost in U.S. organizations.
nutrition
Erika has found that getting up early enough to have a real breakfast, instead of grabbing something from the vending machine at work, has made her more productive and less stressed. Erika is managing stress through ______.
they promote better teamwork
Ever since the organization began a group incentive program, John has noticed that his team appears more loyal to one another than they were before the group incentive program began. This illustrates which advantage of group incentives?
instrumentality
In expectancy theory, ______ is the perception that a particular level of performance is likely to provide the individual with a desired reward.
process
Expectancy theory is a ______ theory of motivation.
merit
For ______ pay to be valuable as an incentive, it typically must be more than 1% of the employee's pay.
commission
For every $1,000 of widgets Tanner sells, he receives a ______ of 10%, or $100.
documentation
Forms 300, 300A, and 301 are considered required __________ for OSHA covered employers.
duty
Furnishing employees a safe place to work is part of the OSHA General ______ Clause.
profit sharing
Gainsharing is similar to ______ because in each case, the gain is shared with the employees who helped to create the gain.
factor comparison
Gugu is conducting a job evaluation in her organization. Her first step is to identify a group of benchmark jobs. Gugu is using the ______ method of job evaluation.
occupational safety and health administration
Human resources managers need to understand ______ rules and standards in order to be able to make the workplace as safe as possible.
employer
If an employee must have PPE that he/she cannot use outside work, who must pay for it?
similar
If two jobs are similar but not the same, then an organization should pay a(n) ______ wage but not necessarily exactly the same wage.
contribution
If you have a retirement plan in which you know how much you pay in, but you don't know how much you will have when you retire, your plan is a defined ________ plan.
military
In 2008, the FMLA was amended to include this group and to allow a longer period of time away from work.
why the praised behavior is important
In Step 2 of the Giving Praise Model, the employee being praised is told ______.
the chance to "feel" the impact of the praise
In Step 3 of the Giving Praise Model, the person giving the praise is silent. This silence is intended to give the employee being praised ______.
range
In a pay structure, this provides the maximum, minimum, and midpoint of pay for a certain group of jobs.
ACTS
In class, we discussed a method of managing stress that involved setting priorities and making a plan to balance work and life. This is what it was called.
profit sharing
In compensation, ______ programs provide a portion of company proceeds over a specific period of time to the employees of the firm through a bonus payment.
a large lump sum payment to executives who are dismissed from a merged or acquired firm
In compensation, a golden parachute provides ______.
profit
John works for a company that uses ______ sharing, where the company provides a portion of its proceeds over a specific period of time through a bonus payment.
involvement
Key to creating a safe culture is employee ______________, such as the example of the video produced by Huntington Ingalls employees on safe work practices.
personality type
Kristen experiences a lot of stress at work. She is hard working and thinks about work much of the time, even when she is off-duty. At work she is competitive and impatient with her coworkers. It is likely that much of Kristen's stress occurs due to ______.
factor comparison
Kristine is conducting a job evaluation. She has identified benchmark jobs, analyzed and rank-ordered them. Next, she will compare all other jobs in the organization to the benchmark jobs to determine where each one fits in the rankings. Kristine is using the ______ method of job evaluation.
straight piece-rate
Larry produced 40 pressed inner fenders out of sheet metal per hour and got paid $24 per hour ($0.60 40). Michelle only produced 30 inner fenders per hour and got paid $18.00 ($0.60 30). Larry and Michelle are working under a ______ system.
unpaid
Leave under FMLA is this.
did it meet objectives? : reaction learning behavior results
Levels of Training Evaluation
TOP: norms, behavior, artifacts (visible, tangible) MIDDLE: personal values & attitudes (less visible, but can be talked about) BOTTOM: cultural values and assumptions (usually not visible at all, often held subconsciously, rarely questioned in everyday life)
Levels of culture
pay for performance
Ling's organization is in a very competitive industry and getting goods to market quickly is vital to the organization's survival. For Ling, adopting a(n) ______ organizational philosophy on compensation might be a good idea.
above-market
Mallory would like to attract better workers and enhance her organization's employment brand. Adopting a(n) ______ organizational philosophy on compensation could help her achieve her goals.
network
Managed care plans generally require that the employee and their family use doctors and facilities that are in the managed care ______.
green
Marie is a trainee and, since she isn't fully performing, she is paid below the pay range for her job; she is a ______ circle rate.
26
Normally, the maximum period of time for which an individual can receive unemployment benefits is ______ weeks.
they promote better teamwork
Now that his team is working toward a group incentive, Steven does not leave work early or take long lunches. He feels that doing so would let down his group members. He has started working harder and slacking off less to help make the group successful. This illustrates which advantage of group incentives?
Objective? Uniform in application? Consistent in effect? Has job relatedness?
OUCH test
social security
Old-Age, Survivors, and Disability Insurance is the formal name for what is generally called ______.
tax
One reason that benefits are growing is due to this type of advantage.
bonus
One risk with a ______ as an incentive is in allowing it to become a time-based entitlement instead of a performance incentive.
longevity
Organizations have this type of philosophy when they give promotions and raises over time regardless of performance (as long as minimum levels of performance are met).
performance
Organizations have this type of philosophy when they reward employees for completing tasks or doing things better than others, not just for being there and being loyal to the firm.
cooperate
Organizations might provide group incentive plans when people need to do this in order to produce outcomes.
performance
Organizations must decide if they are going to have a ______ philosophy or a longevity philosophy.
high
Organizations that push employees to ______ levels of performance but do little to ensure a positive work climate create a stressful situation.
risk
Our focus on protecting our workers, data, and all aspects of the workplace is part of ______ management.
ESOP
Our incentive option plan allows me to get stock and put it in my retirement account (in a trust) without paying anything for it.
voluntary
PTO, Elder care assistance, and Group health insurance are examples of this type of benefits.
equity
Pay _____ is when we pay the same jobs (substantially similar content) the same rate.
PA= ongoing process of evaluating employee performance rate errors such as; attribution, stereotyping, halo, similarity, etc
Performance Appraisal
utilization
This type of analysis is a review of the cost of a program and comparison of program costs with the rate of the program's usage by the members of the company.
trend analysis ratio analysis scatter plot/regression analysis
Quantitative Method
7 hours
Recent research has found that ______ of sleep a night is the best amount of sleep to function the next day.
consistency-ratings or measurement are free from random error tests must be reliable(consistent) before you determine if they are accurate
Reliability
exempt
Salaried employees who are professionals or who have a high level of discretion in their jobs are called this relative to the FLSA.
they may motivate less productive employees to work harder
Sara has been slacking at work. At the beginning of the quarter, Sara sits down with her manager and sets three goals. If Sara achieves those three goals in the next three months, she will receive a $1,000 bonus. Which advantage of individual incentives does this illustrate?
entitlement
Something that employees feel is owed to them because it has been provided in the past.
dysfunctional
Stress that causes you to feel overwhelmed by tension and anxiety and adversely affects your performance.
functional
Stress that helps you focus and increases your motivation so that you perform better.
compensable
The components in point-factor method of job evaluation are usually referred to as ______ factors.
criminal
The employer may face these types of charges if they intentionally misclassify a non-exempt employee as exempt.
ergonomics
The goal of ______ is to reduce stress and eliminate injuries and disorders associated with the overuse of muscles, bad posture, and repeated tasks.
protect human life
The highest priority in emergency response plans should be to ______.
Fair Labor Standards Act
The major provisions of the ______ cover minimum wage, overtime issues, and child labor rules.
fair labor standards act
The major provisions of the ______ cover minimum wage, overtime issues, and child labor rules.
forty
The number of "credits" or quarters a person must have worked in order to be eligible for Social Security benefits.
eight
The number of hours an organization has to report to OSHA a fatality or the hospitalization of 3 or more workers.
overtime
This is a provision of the FLSA that requires employees to be paid 1.5 times their hourly rate for hours worked over 40 in a week.
compensation
The total of an employee's pay and benefits.
statutory
These are legally required benefits, such as Social Security.
individual
These incentives reinforce performance of a single person with a reward that is significant to that person.
nonexempt
These jobs must be paid minimum wage and overtime because they are covered by the FLSA.
extrinsic
These rewards are valued returns to the individual in exchange for doing something that the organization desires of the employee.
broadbanding
This involves combining multiple pay levels into one so that people work together and can more easily move laterally to learn new skills.
catastrophes
This is OSHA's second priority for inspection, although many people assume it is the first priority; First priority is imminent danger.
cobra
This is a law that requires employers to offer to maintain health insurance on individuals who leave their employment, but it requires them to pay the full amount of insurance plus 2 percent administration fee.
salary
This is a type of pay that is paid regardless of the number of hours worked
job ranking
is the easiest and fastest method of job evaluation
delayering
is the process of changing the company structure to get rid of some of the vertical hierarchy (reporting levels) in an organization.
