MI Ch. 2

If your main supplier was late in delivering goods, which type of system would you use to update your production schedule?

TPS

To monitor the status of internal operations and the firm's relations with the external environment, managers need which of the following types of system?

TPS

An example of a remote, synchronous collaboration tool is a Skype conference call using VOIP and webcams.

True

Using the Internet to buy or sell goods is called:

e-commerce

Non-typical business problems with causes and effects that are rapidly changing are typically handled by which of the following types of information system?

. DSS

What is the most important function of an enterprise application?

Enabling business functions and departments to share information

Which of the following systems is designed to support organization-wide process coordination and integration?

Enterprise applications

An ESS supports which of the following?

Long-range planning activities of senior management

Producing a bill of materials is a business process in which of the following functional areas?

Manufacturing and production

Which level of the organization is an ESS specifically designed to serve?

Senior management

A(n) ________ is typically a major source of data for other systems.

TPS

You have been hired by a non-profit agency to implement a system to handle their donations. The system must be able to handle and record telephone, SMS, and Internet donations, provide up-to-the-minute reports, and create highly customizable mailing lists. In addition, event fundraisers need to be able to quickly access a donor's information and history. Which of the following systems will best meet these needs?

TPS with MIS capabilities

The term management information systems refers to a specific category of information systems serving:

middle management functions

The ________ function is responsible for identifying customers.

sales and marketing

All of the following are reasons for the increased business focus on collaboration and teamwork, except for:

the need for more efficient work hierarchies.