NHA Study Guide
To make 100 Ml of bleach solution which of the following should the MA combkne?
10 ml bleach with 90 ml distilled water
The partner of a patient comes in to the office demanding to know what the patient was seen for and why he was changed for the visit. What is the best way for the MA to handle this situation when no authorization release form is on file?
Advise him that privacy regulations prevent releasing patient information regardless if his relationship to the patient
Which of the following terms describe a micro organisms ability to grow in the absence of oxygen?
Anaerobic
Which of the following drug classifications described medications used to lower body temp?
Antipyretics
To be in compliance with HIPPA a medical assistant should insure which of the following statements is provided to patients?
Confidentiality statement
An MA should expect a referral to which of the following allied health professionals for a patient who has increased hemoglobin A1c level?
Endocrinologist
A medical Assistant is confirming the patient is in basal state prior to the procedure. Which of the following responses by the Pat is acceptable?
I have not eaten anything for the past 12 hours
A MA should take which of the following actions when removing sutures?
Lift the knot toward the wound
A MA has orders to collect blood cultures, CBC, PIT, And an iron panel from a Patient. Which of the following tubes should the MA draw second?
Light blue
Which of the following methods should an MA use when weighing a patient eho has balance issues?
Position a walker over the scale
Which of the following actions should the MA give a Lagunes about a Holter monitor equipped with an event marker?
Press the marker when symptoms begin
Which of the following should a MA obtain when s patient who had a managed care plan requires surgery?
Prior authorization
Route for a insulin injection
Subcutaneous
an influenza vaccine was ordered by the provider and performed on the patient by the medical assistant. Which of the following information should the assistant document in the patient's chart upon completion of this procedure?
expiration date and lot number
Giving the patient adequate information concerning the method, risk and consequences prior to the procedure is called
informed consent
Which of the following should a medical assistant use when sending out reminders to patients for their yearly appointment?
A tickler file
A MA pretends to be busy rather than speaking to a coworker with whom they had a conflict. The MA is demonstrating which of the following behavior?
Avoidance
Which of the following is the current universal claim form submitted for outpatient medical billing?
CMS-1500
Which of the following actions should an MA take prior to obtaining and EKG training?
Check paper level
An MA is preparing to perform a capillary collection from a child. Which of the following factors should the MA consider to determine whether to use the heel stick it finger stick method?
Child's age
Which of the following actions should a MA take when performing an ear irrigation?
Ensure the solution is warm prior to use
Which interviewing a patient, an MA should recognize which of the following as a sign of possible substance abuse?
Erratic thought pattern
Which of the following manifestations is associated with infectious mononucleosis?
Extreme fatigue
Escherichia coli is classified as which of the following?
Gram-negative bacillus
A MA schedules 3 patients to arrive at the same time for each hour of the day, and each patient is seen in the order they arrive. Which scheduling style is the assistant using?
Grouping
Used to determine BMI
Height & weight
Which of the following charts would be used to test color vision?
Ishihara chart
Which of the following is a legal tort that involved deception with the intent to deprive another person of their right?
Negligence
A provider will be performing a physical examination on a patient who has a sore throat. Which of the following supplies should the MA prepare for the exam?
Otoscope
Which of the following actions should a MA take when performing ear irrigation for an adult patient?
Pull the pinna up and back
A MA obtains an elevated blood pressure reading from a visibly upset patient. Which of the following actions should the MA take?
Recheck the Blood pressure after a few min
A MA has a patient who has a PPO insurance plan. The provider would like the patient to see a cardiologist. Which of the following forms should the MA use for this request?
Refereal
In which of the following positions is a patient lying on his left side with his left leg smugly bend and his left arm behind his back?
Sims
An MA is preparing the autoclave to sterilize instruments, which of the following items is required to properly process the instruments ?
Sterilization indicators
A MA has a question about the accreditation standards for the providers office. Which of the following resources should the MA counsult?
The joint commission
A MA should identity OSTEOMALACIA as which of the following
The softening of the bone due to vitamin D deficiency
Which of the following areas of the body should a MA use to iba him a patient temperature using a temporal artery theri
Tympanic membrane
An MA has performed quality control testing on a urine dipstick test, which had failed to produce the required control results as per package insert. Which action should the MA take?
Verify the reagent solution expiration date
Which of the following should a medical Assistant instruct a patient to do before a scheduled pulmonary function test?
refrain from using bronchodilators
