NISSANCONNECT SERVICES
How can you help enroll customers in NissanConnect® Services?
-MyNISSAN Owner Portal -NCAR 2.0
All of the following are Remote Services EXCEPT:
Maintenance Alert
What does the NissanConnect® Services Connected Search feature do?
Provides access to an online destination database directly from the vehicle
What does the NissanConnect® Services Boundary Alert do?
Select all
How can you tell if the NissanConnect® Services Dealer Demo mode is active and ready to use?
The green light below the SOS button will be on
What does the NissanConnect® Services Curfew Alert do?
-Alerts owners if their vehicle is driven outside the scheduled periods of time -Allows owners to establish and monitor the time and day when their vehicle is driven
Why is it important to help customers enroll in NissanConnect® Services?
-Enrolling by themselves at home requires several additional steps and has been shown to reduce satisfaction -To ensure they can take full advantage of their entire complimentary trial -Customers who received help enrolling at the Dealership scored their sales 26 points higher on the KPI survey scores
If a vehicle's air bag deploys, what does Automatic Collision Notification do?
-It can connect the owner — through a hands-free voice call — to a live Response Specialist when an air bag deploys -It can connect to a live Response Specialist who can dispatch emergency services if needed
Which of the following are Customizable Alerts?
-Valet Alert -Boundary Alert
What does Nissan Concierge provide?
Live, 24-hour access to a professionally trained concierge team
Does NissanConnect® Services powered by SiriusXM® require smartphone connectivity?
No, functions can also be initiated through the MyNISSAN Owner Portal, smartwatch, or devices enabled with Amazon Alexa™ or the Google® Assistant
On equipped models, what can Over-the-Air Updates Capability do?
Use a wireless connection to perform updates "over the air"
How can Journey Planner help owners?
-It can determine the route, calculate the driving distance and time, and send the journey plan to the owner's Nissan Navigation System -It allows owners to enter a starting point and end destination, plus up to four waypoints -It can help owners plan their itinerary and simplify their trip
What are the details of the NissanConnect® Services complimentary trial period?
6 months of the Premium or Premium Plus Package (depending on the model; the trial includes the highest package available)
