Organizational Communication Exam Two
When an organization tries to influence the adaptation of individuals, the process of _____ is occurring.
socialization
The themes identified by Peters and Waterman characterize excellent organizations
staying focused on what they do best and avoiding radical diversification
Three people were fired at ABC Corporation. Eugene was fired because he was incompetent. Rita was fired because she was unethical. Kayla was fired because of economic conditions. This illustrates the systems property of
Equifinality
Approaching organizational culture with the idea that there may be multiple manifestations of cultures that are difficult to interpret represents which perspective culture?
Fragmentation
Which one of the following is NOT a "System Component"?
Input - Throughput- Output
Open systems are characterized by _______ or the ability to sustain themselves and grow.
Negative entropy
What is deviation -reducing or corrective feedback?
Negative feedback
As a future PR specialists, you have to pay attention to
Network Roles, Network Link, Network Multiplexity
Demetrius is a graduate student in organizational communication. After much study he has concluded that though there is a great deal of conflict in most organizations, the conflict is usually productive and leads to enhanced understanding and better decisions. Which frame of reference to organizational study is demetrius adopting?
Pluralist frame of reference
According of the Montreal School of CCO, substance and meaning represents which part of the co-orientation process?
Text
Michael is a sales representative who spends a great deal of time out on the road and infrequently communicates with the rest of his sales team. He is...
an isolate
In their study of the ideology of work and home life, Tracy and Rivera find male executives
focused more on describing their daughters' family lives rather than their work lives
Susan works as a firefighter in a male-dominated organization. She is often sexually harassed on the job by her male coworkers. When asked about the appropriateness of this behavior, Susan sighs, "Boys will be boys. What can I do about it, anyway?" According to the critical approach, Susan is
hegemonically contributing to the control of the patriarchal organizational power structure.
Which of the following is not a tactic used by newcomers to seek information?
in group relationships
Jacob has been hinting that he loves to bowl and would like to join the company bowling team in order to get to know his new coworkers. He is probably using which one of the following information seeking tactics?
indirect questions
Gail has been working as a seamstress for 20 years, but her job is soon going to be changed drastically as the plant she works in becomes automated. According to Marxist theory, Gail may become alienated when this happens because
management has control over the means of production
The state reached at the "completion" of the socialization process is called
metamorphosis
The container metaphor points out that
organizational communications occur within the container of an organization
The in-group, out-group continuum refers to the _________ of leader-member relationships.
quality
According to Weick, the primary goal of organizations is to
reduce uncertainty
Of the three strategies used for exerting control in organizations, the one characterized by directly exerting authoritarian control is
simple control
If a newcomer tries to see how far he or she can deviate from an organizational rule and observe the subsequent reaction, the _____________ information seeking tactic is being used.
testing limits
If a researcher is interested in learning how power impacts outcomes like job satisfaction and performance, he or she is using a ________ approach.
traditional
The four key components of Deal and Kennedy's strong cultures are
values, heros, rites/rituals, and the cultural network
The notion of duality of structure emphasizes that
we are producing and reproducing the structures that enable and constrain our behavior