Pizza Hut

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BLAST?

Believe Listen Apologize Satisfy Thank

What is CHAMPS?

C.H.A.M.P.S. is a program that focuses on our customer. It ensures that we listen, respond, and give our customers what they expect. C.H.A.M.P.S. is a way of life at all of our restaurants.

CHAMPS?

Cleanliness Hospitality Accuracy Maintenance Product of quality Speed

What do you do when people come in?

Give them a warm, welcoming greeting and a smile. Listen and take their order. Cash them out & do a product check

Danger Zone

40-140 F, bacteria doubles in about 20 minutes

What is BLAST

A way of dealing with complaining customers efficiently and professionally

Reheating temp

Above 165 F


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