PM eCW TTT
TE templates save the following fields:
- Caller - Reason - High Priority - Assigned to - Provider - Facility - Message
What are functions that an Administrator can do that a Co-Admin can not?
- Change the Administrator to a different user. - Set the Authentication Settings. - Unlock a Locked Progress Note even though they are not the appointment provider. (only appointment provider and the admin can unlock a PN) (Version Specific)
Where can a user verify eligibility?
- From the big E on the resource schedule. - From the ICW on the appointment window. - By doing a right-click on the appointment on the resource schedule. - From the patient demographics.
Where is the EM coder located?
- Office Visit window > Billing data button - Visit code hyperlink on the progress note
Where are users able to run Patient's Insurance Eligibility?
- RCP in the Appointment Window - Automatic via a PM Scheduled task - Manually by right clicking on the appointment - Manually form the Big E on the Resource Schedule - From the Patient Demographics.
How is a user able to print the schedule for the day?
- Right click on the resource schedule > print schedule - eCW Menu > File Tab > Print > Print Schedule
What is the provider signature size and format required by ECW?
180 x 100 Pixels, JPG
How many types of co-pay are available in ECW?
3 -> Specialty, Primary, and Other
For how long can a patient merge warning prompt can be suppressed?
30 days
What is the practice logo size and format required by ECW?
300 x 100 Pixels, JPG
How many favorites can you have?
32
What is a visit type rule?
A Rule Type is one single visit type that indicates how many visits the provider wants to see within that time frame.
Which of the following would be considered an unposted payment?
A payment collected from the insurance or patient but not applied to a claim or visit
What methods are users able to use when manually posting insurance payments?
Add insurance payments, single insurance payments
Which patient demographic fields can be updated directly from within the appointment window?
Address, phone number.
Where is the Well Child Visit indicator from?
Appointment Window
How can three appointments be scheduled simultaneously and used in the future for other patients?
Appointment templates
Where can multiple co-pay be enabled?
Billing > Miscellaneous Configuration Options > Miscellaneous Options > Optional Features, turn on Enable Multiple Co-pay
How are the different forms to PSAC?
By Patient, ICD code, and Progress Note (PN)
In what browser does ECW work?
Chrome and Edge
What is the meaning of the quick-action/jellybean D?
Documents
What is the path to configure payment types?
ECW Menu > Billing Tab > Setup Payment Type > Add
Where would a practice got o setup the system, so that the system will automatically start a new batch, when adding in the first patient payment of the day?
ECW menu > Billing tab > Misc Config options > Misc Options > Billing option tab
What does ERA stands for?
Electronic Remittance Advise
eCW has partnered with which of the following clearing house?
Emdeon, Navicure, Gateway EDI, ClaimRemedi
What is E&M?
Evaluation and Management Code
Where can a practice set up a split claim?
FQHC Setup
A partial claim occurs when some CPT's on a claim are being billed to the insurance
False
A user cannot link a referral to an appointment from the appointment window.
False
Are users required to manually add pharmacies?
False
Do you need the EMR module to use the billing module?
False
From the patient's hub, only the structured data that was completed will reflect in the structured data box.
False
It is mandatory to create a batch.
False
The ERA function posts payments to claims and will also deposit the check into your bank account.
False
When claims are being submitted to the clearinghouse, you can submit both primary and secondary claims within the same batch.
False
What are some of the tasks that cab be done from the accounts lookup window?
Generate pt statements, create pt refund, create pt white-offs, determine who need to be sent to collection, assign an account to someone
If a biller wants to re-submit a claim and be sure it is not deny as a duplicate, where would they mark the claim as resubmitted?
Header
What is the meaning of ICW?
Interactive Clinical Wizard
What is capitation?
It is a contractual agreement between the practice and the insurance company.
What is a Payer ID?
It is a unique ID used for transmitting claims to insurances.
What is ERA?
It is an electronic data interchange (EDI) version of a medical insurance payment explanation. It provides details about providers' clams, and if the claims are denied, it would then contain the required explanations.
What is the RXHUB insurance used for?
It is used for Rx Eligibility.
What is the meaning of the quick-action/jellybean L?
Labs
Once a batch of claims have been submitted to clearinghouse, where would a user go to verify the file was received?
Main Menu > Billing Menu > Batches
How does a user determine if an user requires paper or electronically submission?
Main Menu > ECW Menu > File tab > Insurance > Insurances
The setting "Enable auto bill to assigned payment posting" is a feature that when enable will automatically assigns the remain balance to the appropriate insurance or patient. Where can this setting be enabled?
Main menu > ECW Menu > billing tab > Misc Config options > Misc Options > 3rd tab, optional features
What is the Path to enable RX Security?
Menu > File > Settings > Practice Defaults > General
Where can we enable case manager from?
Menu > File > Settings >Practice Defaults > Options
What is the path for out of the office visits?
Menu > Practice > Out of the Office Visits
Where is the best place to add pharmacies?
Menu > Tools > ePrescriptions > Linking Pharmacy
What is the meaning of the quick-action/jellybean M?
Messages
What is the meaning of the quick-action/jellybean N?
Notification/Notation
What are the supported forms for eClinicalForms?
PDF, JPEG, and TIF
When a balance is the patient responsibility, what status would the user put the claim in?
Patient
What does PSAC stands for?
Patient Security Access Control
When creating out-off-office encounter, what type of templates are used able to help easily document the encounter?
Patient Specific, generic
Sally. What is the easiest way to post this money to Sally's oldest claim that she has a balance for?
Patient payment window > Auto post patient claims
What visit types are customizable?
Physical and Regular
What is the difference between Phys Visit Type and Regular Visit Type?
Physical has all the history. Regular only medical history and allergies.
What is the meaning of the quick-action/jellybean P?
Preregistration
What is the meaning of the quick-action/jellybean R?
Referrals
What is the meaning of RCP?
Right Chart Panel
How can security settings be configured as?
Role base, and User base
What jellybeans have an halo around?
S, D, and L
What is the meaning of the quick-action/jellybean S?
Scheduling
What is break the glass?
Skip PSAC by entering a reason.
Where are assigned claims to review show up?
T jellybean
What is the meaning of the quick-action/jellybean T?
TE and Tasks
Who is the responsible party?
The responsible entity for making payments.
What is the Subscriber Field Mask used for?
This feature can be utilized by the Office Manager to ensure that insurance numbers are entered correctly.
A user CAN link a Referral to an Appointment from the Appointment Window.
True
Can a user uno a deleted ERA if deleted in error?
True
Can we enter multiple DEA for providers?
True
Can we set staff members as resources?
True
Claims IPE All, select all the claims within that filtered date range regardless of the selected encounter status?
True
Claims can be created manually or in an automatic task.
True
Does eCW have a feature that will auto create a batch ID at the start of each day?
True
If any visit type duration is set up to be "0", it will not be visible under "Visit Type" on the appointment window.
True
It is possible to mark appointment as Non-Billable from the appointment window.
True
On the resource schedule there is a block button that allows users to set time slots when providers and resources are unavailable?
True
Telephone encounters can be created form the Fax inbox.
True
The "Orders" tab on the appointment window will turn Green if the Practice Default setting is turns on.
True
The order of patients on the wait list can not be altered.
True
The quick fix feature, when selected will open directly to the window where the error occurs. The error will be highlighted with a red box.
True
There can be only one primary facility.
True
Users are bot able to undone a patient merge.
True
Users can change the co-payment amount from the Appointment Window.
True
Visit Type Durations can be modified for all providers/resources.
True
We can NOT remove any quick launch button completely from "My Settings" we can only disable them.
True
We can print Billing summary or Claim Summary if patient needs a report to show what the Physician has billed for their visit today.
True
We can publish visit summary to patient portal if patient is Web Enabled.
True
We can set co-administrator by assigning "Manage Security" attribute.
True
When posting a patient payment, the auto post guarantor button will auto post the oldest DOS for either the patient or any claims the patient is responsible for?
True
When the front office completes the check in process for a patient, the provider's S quick lunch button increases by 1?
True
Can a user change the co-payment amount form the appointment window?
Yes
If the patient is web enable, can the visit summary be sent to the patient portal?
Yes
Can we access my.eclinicalworks.com from the plug-in?
Yes, from Menu > Help > Contact Support
eCW offers a feature that will lock patient payments once a receipt is printed, Where can this be found?
eCW Menu > File Tab > Settings > Practice Defaults > Options Tab
What is the meaning of the quick-action/jellybean E?
ePrescriptions
Where would a user be able to go to download the clearinghouse report for claim remedi?
ecw menuj > billing tab > clearinghouse > claim remedi > download reports
