PM FINAL TEST
which is the correct range for the net promoter score
-100 to 100
which two methods would be used to outline an agile project in terms of the most to least important features or stories
100 point method with the team, review the product backlog with the owner
when someone with a skill that requires experience attempts to pass it along to others this would be best represented by
a mentor looking to pass along tacit knowledge to the team member
scrum masters do not know the work/status of other scrum teams what is the reason
a scrum of scrums was not set up
which characterizes the servant leader least effectively
addressing the team from a task focused perspective
which of the following is least likely to be beneficial for the team meeting
allows maximum efficiency when there is a free-flowing approach
which of the following options would be considered quality management data visualizations
cause and effect, scatter
which is the least relevant to a globally dispersed non colocated team
caves and commons
which is the proper response that the team should take to confirm the work product
check with the product owner and make sure that they verify requirements
when dealing with a specific conflict in an organization which is the best resolution approach
collaboration/problem solving
which is least likely to be found in the project scope statement
contract types used for subject matter experts in the closing phase
having several small meetings for a large agile project, senior mgt concerned you should explain that you will
create regular scrum of scrum meetings
scrum team too large
create two or more smaller teams and organize scrum of scrum meetings
least likely to be a source selection criteria
credit history from 10 years ago
when dealing with project resource calendars which of the following is least relevant to the project team
currency used
iteration standup with team status meeting with owner kickoff meeting with stakeholders executive steering committee meeting
daily weekly start of project monthly
levels of quality the most restrictive include
de jure regulations
in the sender receiver model of communication the person who receives the message is said to
decode the message
ground rules established by the team benefit the group by
decreasing risk of confusion and setting performance standards
predictive tool box
deliverable subdeliverable work package activities
hybrid
deliverables are thoroughly defined and the team members determine who and when they will be completed
unclear the practical use of a scope management plan the best explanation is
describe how the scope will be defined, developed, monitored, controlled, and validated
management leadership
direct with positional power, administrative, focus on control, address near term goals guide influence and collaboration with relational power, innovative, focus on trust, address Long term strategies
outside supplier field for bankruptcy situation is urgent what is the best response
do what is possible to reduce the impact of the risk by shifting a few team members to locate and secure another supplier
the stakeholder register is first prepared in which of the five process groups
during initiation phases with the project sponsor
fist of five dot voting roman voting polling
each individual provides a fist, the more fingers the more in agreement with the statement everyone in the group receives same number of dots and may release them to their preferences thumbs up down or side yea or nay voting for two topics or more highest wins
shortage of staff and contractors would fall under
enterprise environmental factors
agile tool box
epics features stories modify tasks
which method would be best for interpreting subtle feedback
face to face
another way to describe the scope baseline is that it is the current expected work to be performed from this point forward
false
approach of management by objectives is a tool participants use to measure each outcome by set checkpoints with the customer/owner of a product
false
during sprint review the project team reviews all of the progress with the project leader or scrum master to make sure things are on track
false
earned value is measured by the amount of cost incurred throughout the life of the project
false
risk is the negative effect of a situation to the project outcomes
false
the critical path is a singular path or sequence of activities through a project that defines the minimum time the project may take
false
predictive
focus on each deliverable the objective acceptance criteria and the responsible party
several mistakes and discoveries made what is the best way to capture this information
gather the team and enter lessons learned into a register
primary reason for the project charter
generate the vision of the expected outcome and align with organizational strategic goals
to keep work moving at the same pace the leader rented temporary machines this is best represented by
impediments
team has stopped to take account of performance not just metrics but team too which are the primary benefits
improving team member competencies and skills in the long run, improving team member interaction and communication
all of the following terms may be used for projects with a well defined scope, schedule, and budget from the outset of execution
incremental project management
RACI chart which of the following would a non sponsor executive most likely be labeled during the period when work is being produced
inform
which is least likely to be a benefit noted from having a contingency response prepared
it will keep the planning time down for initial efforts thus reduce budget needs
agile ceremonies
iteration planning meetings, daily stand up, sprint review, retrospective
which of the following would be used for this purpose to ensure all stakeholders interests are included
kano model, MoSCoW analysis
notes that are recorded and retained by PM in which resource
lessons learned register
which words best describe the effort of the work decomposition and the ultimate WBS
logical, hierarchal
design a product inside the group but also have received bids from a few contractors
make or buy analysis
the cost baseline is useful for every project manager includes all of the following but what category of costs
management reserves
which is not true about milestones
may be one of the most expensive parts of the project
which tools might more likely be used while a contract is being developed
memo of understanding, letter of intent
project governance covers all of the following except
naming the project manager
social skills with the managerial skills: conflict mgt team capabilities communication
negotiation planning schedule mgt
which pairing is the least relevant to classifying stakeholders
newer/established
which of the following items are least likely to be used when there is a contract dispute
nonconformance to an internal process is not covered by the contract specifically, the project manager negotiates the settlement between supplier and the buying company
velocity kanban cycle time
output of the team in points features stories and such as an average from one iteration to the next method of pulling cards from one stage of work to the next so individuals can track progress of particular features the amount of time for a particular feature to move from plan to delivery
advantages of focusing on the minimum business increment
permitting the improvements to be validated more efficiently, enabling project team to deliver more quickly
which is not a component to active listening merits
preparing to respond as soon as the individual finishes speaking
agile artifacts
product backlog, product burnup chart, iteration backlog, iteration burndown chart
when completing lessons learned, least important to the project manager for future improvement
product specific lessons learned
which of the following parties will have the most contact with the delivery of features stories and tasks
project team member, scrum master
which of the following would be the least beneficial approach to solving proposed process to expedite the delivery of product to customer
provide a physical prototype of the product being shipped
sponsor asked for time with PM to go over plans for next project which is least relevant to the business case
provides the initial funding for the project
when should a team and product owner perform backlog grooming
regular throughout the project
need to measure the BLANK to know how little risk they wish to take and the BLANK to know the max time or funding they can afford
risk appetite and risk threshold
which is most effective to achieve knowledge transfer during exchange of meeting every week
schedule a formal meeting almost every week to have a face to face conversation
which is not an artifact used in agile
schedule baseline
agile
select the highest priority features for the iteration and allow individuals to pull the work to "in process"
William smith genichi taguchi Joseph juran w Edward Deming
six sigma systematically reduces defects design quality into products to monitor and control variations quality management is made of planning control and improvement continuous small improvements over time
most applicable to situations where escalation is necessary
some situation where the team is stuck and require assistance from the sponsor, any time that a requirement is beyond the tolerance level defined
change control system includes all of the following except
specific pre established maximum number of changes to the project
which of the following are specifically ceremonies that would be in the scrum framework for a project with a very flexible scope
sprint planning meeting, daily stand up
which is the least important aspect to use while working with stakeholder identification
stakeholder communication and RACI
assure that all interests of parties are included into the overall planning and therefore would most likely use which of the following tools
stakeholder register
which of the following is the least likely collaboration tool to use in agile
status reports
you wish for the team to be self sufficient, which is the least beneficial to this team
subject matter experts involved with advanced certifications
least concerning/least likely for project team when dealing with causes of change
team has different functions some of these minor conflicts require adapting work
knowledge transfer , organization will benefit least from which option
templates for all portions of the process to expedite the work
which of the following is the least likely to use cost estimates throughout the project life cycle
terms and conditions
internal rate of return net present value present value
the discount rate that makes the net present value of all cash flow in and out equal to zero the difference between cash inflows and cash outflows current value of a future sum of money given a specific interest rate
which is the least true about feedback
the typical feedback should come in formal survey format to avoid confusion
which of the following columns would be least useful to the project team on a stakeholder register
the work packages for which the stakeholder would take responsibility
which would be omitted from an explanation to the new project manager about these purposes
they should be kept in the project file and privacy guidelines respected
termination of contract constructive changes administrative contract changes contract modification supplemental agreement
this will occur if a vendor fails to meet obligations in the contract customer nonpayment or a dispute require parties to separate revisions caused by the buyers action or inaction that require contractual modification minor modifications that merely correct typos or clarify non content related issues substantial revision to elements of the contract that were agreed upon but both parties determine the changes necessary work component dealt with in addition to the existing contract the new work does not modify the existing contract but adds to it
a scatter diagram is most frequently used to demonstrate the relationship between two or more variables and to see the relative relationship in the data
true
configuration management may be used for controlling product iterations, product specifications, project documents, standards, and testing
true
control account is typically used to identify actual cost to the budget and can be used for earned value calculations
true
kanban board three columns (to do, WIP, done) but may have others
true
phase gates tend to be a tool used to approve work at various completion points (gates) and then allow to proceed to the next stage (phase)
true
product backlog would be an agile artifact
true
quantitative risk analysis takes significantly longer than qualitative risk analysis
true
resource assignments should occur based on team members assigned to the project, roles and responsibilities, a team directory, organization charts, and schedules
true
some of the advantages using time boxes and cycles in project coordination efforts include creating urgency, measuring progress, and allowing for predictable measurements
true
to lead a team that will face conflicts in the work product schedule, budget, resources, and other area you will have to engage in emotional intelligence leadership influencing and decision making
true
topic of organizational theory is focused on how people teams and organizations behave
true
training artifacts include components such as courseware, lab configurations, pretests and post tests, and trainer updates
true
when a member of an organization decides to delay deciding on an urgent issue because they are not in agreement with the group decision this would be an example of withdrawal or avoidance
true
when looking to improve social skills you would pay attention to building bonds with your network
true
which is the least likely a measure of the variance analysis
use of the team charter for task completion
when evaluating business value provided to the end user or customer which of the following may be excluded as least relevant
your team has collected significant information to allow your organization to become more efficient