PM FINAL TEST

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which is the correct range for the net promoter score

-100 to 100

which two methods would be used to outline an agile project in terms of the most to least important features or stories

100 point method with the team, review the product backlog with the owner

when someone with a skill that requires experience attempts to pass it along to others this would be best represented by

a mentor looking to pass along tacit knowledge to the team member

scrum masters do not know the work/status of other scrum teams what is the reason

a scrum of scrums was not set up

which characterizes the servant leader least effectively

addressing the team from a task focused perspective

which of the following is least likely to be beneficial for the team meeting

allows maximum efficiency when there is a free-flowing approach

which of the following options would be considered quality management data visualizations

cause and effect, scatter

which is the least relevant to a globally dispersed non colocated team

caves and commons

which is the proper response that the team should take to confirm the work product

check with the product owner and make sure that they verify requirements

when dealing with a specific conflict in an organization which is the best resolution approach

collaboration/problem solving

which is least likely to be found in the project scope statement

contract types used for subject matter experts in the closing phase

having several small meetings for a large agile project, senior mgt concerned you should explain that you will

create regular scrum of scrum meetings

scrum team too large

create two or more smaller teams and organize scrum of scrum meetings

least likely to be a source selection criteria

credit history from 10 years ago

when dealing with project resource calendars which of the following is least relevant to the project team

currency used

iteration standup with team status meeting with owner kickoff meeting with stakeholders executive steering committee meeting

daily weekly start of project monthly

levels of quality the most restrictive include

de jure regulations

in the sender receiver model of communication the person who receives the message is said to

decode the message

ground rules established by the team benefit the group by

decreasing risk of confusion and setting performance standards

predictive tool box

deliverable subdeliverable work package activities

hybrid

deliverables are thoroughly defined and the team members determine who and when they will be completed

unclear the practical use of a scope management plan the best explanation is

describe how the scope will be defined, developed, monitored, controlled, and validated

management leadership

direct with positional power, administrative, focus on control, address near term goals guide influence and collaboration with relational power, innovative, focus on trust, address Long term strategies

outside supplier field for bankruptcy situation is urgent what is the best response

do what is possible to reduce the impact of the risk by shifting a few team members to locate and secure another supplier

the stakeholder register is first prepared in which of the five process groups

during initiation phases with the project sponsor

fist of five dot voting roman voting polling

each individual provides a fist, the more fingers the more in agreement with the statement everyone in the group receives same number of dots and may release them to their preferences thumbs up down or side yea or nay voting for two topics or more highest wins

shortage of staff and contractors would fall under

enterprise environmental factors

agile tool box

epics features stories modify tasks

which method would be best for interpreting subtle feedback

face to face

another way to describe the scope baseline is that it is the current expected work to be performed from this point forward

false

approach of management by objectives is a tool participants use to measure each outcome by set checkpoints with the customer/owner of a product

false

during sprint review the project team reviews all of the progress with the project leader or scrum master to make sure things are on track

false

earned value is measured by the amount of cost incurred throughout the life of the project

false

risk is the negative effect of a situation to the project outcomes

false

the critical path is a singular path or sequence of activities through a project that defines the minimum time the project may take

false

predictive

focus on each deliverable the objective acceptance criteria and the responsible party

several mistakes and discoveries made what is the best way to capture this information

gather the team and enter lessons learned into a register

primary reason for the project charter

generate the vision of the expected outcome and align with organizational strategic goals

to keep work moving at the same pace the leader rented temporary machines this is best represented by

impediments

team has stopped to take account of performance not just metrics but team too which are the primary benefits

improving team member competencies and skills in the long run, improving team member interaction and communication

all of the following terms may be used for projects with a well defined scope, schedule, and budget from the outset of execution

incremental project management

RACI chart which of the following would a non sponsor executive most likely be labeled during the period when work is being produced

inform

which is least likely to be a benefit noted from having a contingency response prepared

it will keep the planning time down for initial efforts thus reduce budget needs

agile ceremonies

iteration planning meetings, daily stand up, sprint review, retrospective

which of the following would be used for this purpose to ensure all stakeholders interests are included

kano model, MoSCoW analysis

notes that are recorded and retained by PM in which resource

lessons learned register

which words best describe the effort of the work decomposition and the ultimate WBS

logical, hierarchal

design a product inside the group but also have received bids from a few contractors

make or buy analysis

the cost baseline is useful for every project manager includes all of the following but what category of costs

management reserves

which is not true about milestones

may be one of the most expensive parts of the project

which tools might more likely be used while a contract is being developed

memo of understanding, letter of intent

project governance covers all of the following except

naming the project manager

social skills with the managerial skills: conflict mgt team capabilities communication

negotiation planning schedule mgt

which pairing is the least relevant to classifying stakeholders

newer/established

which of the following items are least likely to be used when there is a contract dispute

nonconformance to an internal process is not covered by the contract specifically, the project manager negotiates the settlement between supplier and the buying company

velocity kanban cycle time

output of the team in points features stories and such as an average from one iteration to the next method of pulling cards from one stage of work to the next so individuals can track progress of particular features the amount of time for a particular feature to move from plan to delivery

advantages of focusing on the minimum business increment

permitting the improvements to be validated more efficiently, enabling project team to deliver more quickly

which is not a component to active listening merits

preparing to respond as soon as the individual finishes speaking

agile artifacts

product backlog, product burnup chart, iteration backlog, iteration burndown chart

when completing lessons learned, least important to the project manager for future improvement

product specific lessons learned

which of the following parties will have the most contact with the delivery of features stories and tasks

project team member, scrum master

which of the following would be the least beneficial approach to solving proposed process to expedite the delivery of product to customer

provide a physical prototype of the product being shipped

sponsor asked for time with PM to go over plans for next project which is least relevant to the business case

provides the initial funding for the project

when should a team and product owner perform backlog grooming

regular throughout the project

need to measure the BLANK to know how little risk they wish to take and the BLANK to know the max time or funding they can afford

risk appetite and risk threshold

which is most effective to achieve knowledge transfer during exchange of meeting every week

schedule a formal meeting almost every week to have a face to face conversation

which is not an artifact used in agile

schedule baseline

agile

select the highest priority features for the iteration and allow individuals to pull the work to "in process"

William smith genichi taguchi Joseph juran w Edward Deming

six sigma systematically reduces defects design quality into products to monitor and control variations quality management is made of planning control and improvement continuous small improvements over time

most applicable to situations where escalation is necessary

some situation where the team is stuck and require assistance from the sponsor, any time that a requirement is beyond the tolerance level defined

change control system includes all of the following except

specific pre established maximum number of changes to the project

which of the following are specifically ceremonies that would be in the scrum framework for a project with a very flexible scope

sprint planning meeting, daily stand up

which is the least important aspect to use while working with stakeholder identification

stakeholder communication and RACI

assure that all interests of parties are included into the overall planning and therefore would most likely use which of the following tools

stakeholder register

which of the following is the least likely collaboration tool to use in agile

status reports

you wish for the team to be self sufficient, which is the least beneficial to this team

subject matter experts involved with advanced certifications

least concerning/least likely for project team when dealing with causes of change

team has different functions some of these minor conflicts require adapting work

knowledge transfer , organization will benefit least from which option

templates for all portions of the process to expedite the work

which of the following is the least likely to use cost estimates throughout the project life cycle

terms and conditions

internal rate of return net present value present value

the discount rate that makes the net present value of all cash flow in and out equal to zero the difference between cash inflows and cash outflows current value of a future sum of money given a specific interest rate

which is the least true about feedback

the typical feedback should come in formal survey format to avoid confusion

which of the following columns would be least useful to the project team on a stakeholder register

the work packages for which the stakeholder would take responsibility

which would be omitted from an explanation to the new project manager about these purposes

they should be kept in the project file and privacy guidelines respected

termination of contract constructive changes administrative contract changes contract modification supplemental agreement

this will occur if a vendor fails to meet obligations in the contract customer nonpayment or a dispute require parties to separate revisions caused by the buyers action or inaction that require contractual modification minor modifications that merely correct typos or clarify non content related issues substantial revision to elements of the contract that were agreed upon but both parties determine the changes necessary work component dealt with in addition to the existing contract the new work does not modify the existing contract but adds to it

a scatter diagram is most frequently used to demonstrate the relationship between two or more variables and to see the relative relationship in the data

true

configuration management may be used for controlling product iterations, product specifications, project documents, standards, and testing

true

control account is typically used to identify actual cost to the budget and can be used for earned value calculations

true

kanban board three columns (to do, WIP, done) but may have others

true

phase gates tend to be a tool used to approve work at various completion points (gates) and then allow to proceed to the next stage (phase)

true

product backlog would be an agile artifact

true

quantitative risk analysis takes significantly longer than qualitative risk analysis

true

resource assignments should occur based on team members assigned to the project, roles and responsibilities, a team directory, organization charts, and schedules

true

some of the advantages using time boxes and cycles in project coordination efforts include creating urgency, measuring progress, and allowing for predictable measurements

true

to lead a team that will face conflicts in the work product schedule, budget, resources, and other area you will have to engage in emotional intelligence leadership influencing and decision making

true

topic of organizational theory is focused on how people teams and organizations behave

true

training artifacts include components such as courseware, lab configurations, pretests and post tests, and trainer updates

true

when a member of an organization decides to delay deciding on an urgent issue because they are not in agreement with the group decision this would be an example of withdrawal or avoidance

true

when looking to improve social skills you would pay attention to building bonds with your network

true

which is the least likely a measure of the variance analysis

use of the team charter for task completion

when evaluating business value provided to the end user or customer which of the following may be excluded as least relevant

your team has collected significant information to allow your organization to become more efficient


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