PMP Exam 2

the PM has gained support of sr mgmt who has committed to provide the necessary funding to design and develop a prototype for a new initiative. the PM is working on creating the pjt charter and needs someone to serve as the pjt sponsor. which of the following best meets the needs of the PM? A. PMO B. any pjt team member C. any person external to the pjt

A. PMO- pjts are initiated by an entity external tot he pjt such as a sponsor, PMO, or an authorized rep NOT C- it is correct that external entity is required, the sponsor should be at the appropriate level not "any"

you are facilitating a sprint planning mtg. the attendees include 7 developers, a scrum master, and a product owner. the team has already decomposed the selected highest priority user stories from the product backlog into actionable tasks with estimated hours. to establish the sprint backlog, you call for the fist-of-5 technique. 5 developers hold up 3 fingers, and 2 hold up 2 fingers. what should you do next? a. ask the 2 developers to explain their objections b. ask the 5 developers to pull 3 stories to their queue

a. ask the 2 developers to explain their objections - the goal of fist-of-5 technique is to achieve consensus: 3 or more fingers, the more support for the decision developers who held up less than 3 fingers should share what prevents them from committing to completing the selected sprint backlog items within the current iteration

A PM has been requested to assist the sponsor with the development of the pjt charter. what would be the most appropriate next step for the PM? a. assess internal and external influences that may impact project strategy b. conduct a business impact analysis

a. assess internal and external influences that may impact project strategy - PM has to consider EEFs and OPAs in order to propose an implementation strategy NOT B- would have taken place when company considered bidding for the work

it has been decided that a pjt will be managed using an agile framework. the pjt is now in execution. in this adaptive environment, what should be the focus of the PM? a. building a collaborative decision making environment b. holding the pjt team accountable for deadlines c. planning what will be accomplished during each iteration

a. building a collaborative decision making environment - when using agile framework, the PM focus is on collaborative environment. NOT D- development team plans iteration, not PM

a change request to repair a defect was submitted to the CCB several days ago, but the PM has not been informed of the decision. she wants to implement the change urgently to avoid schedule delays. what should the PM do next? a. check the change log b. ask a member of the CCB

a. check the change log - PJT DOC contains all the status of change requests

midway into pjt execution, a competitor is about to release a product similar to the one planned to be delivered by your pjt. if the competitor launches their product to the market before you, your pjt will be deemed as failed. with a response prepared to run some of the development activities in parallel, what should you do next? a. compress the schedule b. meet with the team to assess the risk c. terminate the pjt d. request mgmt reserves

a. compress the schedule- risk response plan was to speed up the schedule. now that risk has been realized, the response should be implemented. NOT C- terminating the pjt is premature "about to release"

the PM is ready to transition the final pjt's deliverable and close the pjt. which of the following would ensure the smoothest transition? a. coordination with the operations mgr b. submission of a final pjt report

a. coordination with the operations mgr - operations are frequently a party to which a final product is transitioned, coordination and communication between pjt team and ops team increases likelihood of smooth transition NOT B- final report occurs after the deliverables, and pjt come to a close. aims to summarize pjt

you are managing a pjt where several key stakeholders feel it is a risky pjt. your variance analysis shows you have a negative pjt float. your CPI is 1.3. you are discussing ways to bring the schedule back into alignment with the pjt mgmt plan. which schedule shortening option would be best? a. crash the pjt b. fast track the pjt

a. crash the pjt - best to use because your pjt is under budget and you can shorten the schedule by adding resources NOT B- it is a way to shorten the schedule but it increases risk and rework. since stakeholders already feel it is a risky pjt, increasing risk is not the best option

you are in process of determining, documenting, and managing stakeholder needs and reqs to meet pjt objectives. a pjt stakeholder suggested it would be helpful to have a visual depiction showing how people and other systems interact with the new payroll system. what is the best way to implement the stakeholder's suggestion? a. develop a context diagram b. design an affinity diagram c. create a fishbone diagram d. build a matrix diagram

a. develop a context diagram - visual depiction of the product scope showing a business system and how people and other systems interact with it used during collect requirements process

you are a sr pjt mgr who is mentoring a newly promoted PM. your mentee states she has a recurring arguments with her pjt team and is having difficulty controlling her temper. the situation has created a toxic environment and threatens successful completion of the pjt. what is the best advice to your mentee? a. develop emotional intelligence b. study conflict management

a. develop emotional intelligence - PM needs to control emotions B is not the best answer of the options. must first develop self awareness

you are managing a pjt to hold an annual member convention. you need to expand to a larger hall, involving switching to a different hotel, and updating communications. which of the following processes applies as you implement the approved change request? a. direct and manage pjt work b. monitor and control pjt work c. perform integrated change control

a. direct and manage pjt work - CHANGES IMPLEMENTED DURING PJT EXECUTION Not C- process of reviewing all change requests, approving and managing changes. not implementation

A vendor notifies you that they will be unable to fulfill the terms of the contract after their MFG plan was severely damaged by a tornado. after reviewing the contract, you inform the vendor they will have to fulfill the agreement or face litigation. what clause was likely missing? a. force majeure clause b. escape clause c. arbitration clause

a. force majeure clause - AKA ACT OF GOD frees parties bound by contract from liability when circumstances beyond control arise NOT B- escape clause allows for an exit route without being liable for breach of contract "subject to inspection" in real estate incase inspection reveals defects

you have completed a pjt to build a new airport. a month later, you see news report of protestors outside of the new airport very upset about the noise. the residents are petitioning to shutdown the airport. what pjt mgmt process was inadequate? a. identify stakeholders b. stakeholder engagement plan c. stakeholder analysis d. communications management plan

a. identify stakeholders B/C/D- not project management processes stakeholder analysis is a tool not a process

in the middle of the pjt to build an e-commerce website, the customer asks the PM to create a mobile application in addition to the website. this opportunity was identified by the pjt sponsor early in the pjt, and discussed and documented by the team during pjt planning. what should be done next? a. implement the risk response as specified in the risk register b. discuss the opportunity with the pjt sponsor c. submit a change request to expand the pjt scope

a. implement the risk response as specified in the risk register - risks may include opportunities, and this one was already recorded

your pjt has been plagued with numerous change requests. what is the most likely reason? a. incomplete stakeholder register b. lack of a detailed procedure to close the pjt c. change management plan did not authorize a change control board

a. incomplete stakeholder register - if key pjt stakeholders are not identified soon enough, or at all, their pjt requirements would not be included in the pjt scope leading to an increased number of change requests

you have been provided a list of concerns some stakeholders have with your pjt. you meet with them to address the concerns in hopes of gaining their support. you pay close attention by actively listening. you focus on each person's input and ensure you are aware and taking each into consideration. then you clearly articulate your point and position and as for their support. which tool or technique best describes the skills you are using? a. influencing b. conflict mgmt c. emotional intelligence

a. influencing - influencing is an interpersonal and team skill within the manage team process. NOT C- EI can be a tool used but it is not the best answer

during execution of an agile pjt, a key stakeholder has been regularly contacting the dev team offering suggestions. while the stakeholder's support is vital to the success of the pjt, the suggestions have not been particularly helpful and are distracting to the dev team. what is the best approach to address this issue? a. invite the stakeholder to attend the regularly scheduled sprint planning mtgs instead of contacting the dev team directly b. update the stakeholder engagement assessment matrix to reflect the stakeholder's current level of engagement c. capture the issue in the issue log and submit a change request to update the communications mgmt plan

a. invite the stakeholder to attend the regularly scheduled sprint planning mtgs instead of contacting the dev team directly - meetings are a tool to manage stakeholder engagement. this is a potential resolution to ensure continued support while removing distraction C- will not address the issue by itself

a PM is creating a draft of the pjt charter. he is currently identifying the key deliverables based on the business requirements. what purpose does this identification of the key deliverables serve? a. managing customer expectations and directing the achievement of pjt goals b. supporting the evaluation of the feasibility of new pjts or services c. alignment expectations and gaining support for the pjt

a. managing customer expectations and directing the achievement of pjt goals C is stakeholder analysis

after a thorough inspection, the TM is about to mark a finished product deliverable as passing verification. however, a customer exec passes by, examines the product, and starts angrily screaming how its dials only go to '10' when they were supposed to be '12'. The TM looks up the specification, which indicates the mad # on the dial should be '10'. what should the TM do next? a. mark the deliverable as passing verification b. do nothing and escalate the verification to a manager

a. mark the deliverable as passing verification - the item conforms to specification. the exec has the opportunity to formally accept or reject the completed deliverable during validate scope process. they are currently conducting inspections in quality control process

a PM is leading a pjt dev pjt within a centralized org structure. one pjt TM has left the org and needs to be replaced. the PM has identified an employee within the org that has the necessary skillset to fill the vacancy. what should the PM do first? a. negotiate with the employee's functional manager b. reassign the identified employee to the pjt team

a. negotiate with the employee's functional manager- CENTRALIZED ORG= FUNCTIONAL ORG

you have just taken over a pjt, which is midway into its closure. the pjt has experienced numerous setbacks that have caused cost and schedule overruns. you want to ensure that any mistakes that were made in the pjt are not repeated in future pjts. what is your best course of action? a. perform document analysis b. conduct technical performance analysis

a. perform document analysis - technique might be used during close pjt or phase process for the identification of lessons learned and knowledge sharing to improve performance on future pjts. analyzing documents will allow identification of lessons learned NOT B- primarily used during monitor risks

a new product dev pjt went exceptionally well, finishing ahead of schedule and under budget. the PM is starting pjt closure and wants to identify the factors that led to the pjt's success so the results can be replicated for future pjts. what is the best course of action for the PM? a. perform regression analysis b. review the risk register

a. perform regression analysis - pjt closure, regression analysis is a technique that analyzes the interrelationships between different pjt variables that contributed to the pjt outcomes, which can be used to improve performance on future pjts.

a PM is in process of developing cost estimates. many risks have been identified on the pjt and the PM understands that cost estimates should account for the contingency reserves associated with these risks. what should the PM do as a part of this process to account for the cost of uncertainty? a. perform reserve analysis b. conduct a risk audit c. develop the risk mgmt plan d. calculate the cost of quality

a. perform reserve analysis - contingency reserves are established to cover identified risks. reserve analysis is used to estimate the amt of budget required for these risks

which statement would you use to correctly explain the tools and techniques of the manage communications process to your pjt team? a. political awareness can be useful in helping the PM maintain stakeholder support throughout a pjt b. presentations should consider the needs and expectations of their audience rather than the needs of the pjt team

a. political awareness can be useful in helping the PM maintain stakeholder support throughout a pjt - involves recognition of power relationships and the ability to work within those structures. this would include understanding the power structure of the stakeholder community on any pjt and fostering relationships accordingly

as your pjt progresses and creates product increments with each consecutive iteration, the pjt team carries out the collect requirements process and identify risks process. you want to ensure that work planned for the upcoming iterations is completed with the consideration of the new risks and requirements. what is your best course of action? a. reprioritize work in a risk-adjusted backlog b. update the requirements risk repository c. distribute a risk report after each iteration

a. reprioritize work in a risk-adjusted backlog - key agile consideration of risk mgmt is to keep requirements as a living document (pjt backlog) based on an improve understanding of current risk exposure and may be reprioritized as the pjt progresses

during pjt execution, a change request is submitted to include a new set of requirements to the product. the change requires an increase in scope and budget. the change request is approved, and the PM updates the doc that will be used in the control scope process to detect any deviation in the agreed-upon scope. which of the following documents did the PM update? a. requirements documentation b. requirements traceability matrix c. scope mgmt plan

a. requirements documentation - description of how individual requirements meet the business need for the pjt

some stakeholders are disappointed that not all their needs were included in the final requirements documentation. a sr. PM suggests using a document that relates the planned capabilities with the business objective that each capability satisfies. this document would demonstrate how each requirement adds business value. what type of doc is this? a. requirements traceability matrix (RTM) b. business register c. context diagram

a. requirements traceability matrix (RTM) - grid that links the product requirements to the business objectives. each requirement has attributes associated with it that help define it further.

you are leading a pjt team that will consist of a mixture of internal employees and contractors. you have decided to use a chart that will ensure assignment of R&R is clear. the table has a list of activities as well as indication of which team member is accountable, responsible, providing consultation, or is an information resource: a. responsibility assignment matrix (RAM) b. resource breakdown structure

a. responsibility assignment matrix (RAM) - this scenario describes a RACI chart which is a type of RAM chart NOT B- RBS is a hierarchical list of team and physical resources by category and resource type

as you prepare to gather requirements for a pjt you are leading, a review of the lessons learned repository suggests that improvements need to be made in the software development process. what is your best course of action? a. schedule a JAD session with the dev team and SMEs b. review and update the requirements management plan as needed

a. schedule a JAD session with the dev team and SMEs - JAD= joint application design/development sessions focus on bringing business SME and dev team together to gather requirements and improve software dev process NOT B- does not describe how software development process is used on the pjt

as a part of routine activities to monitor and control the performance of your pjt, you determine the SPI is 0.8. in order to get the schedule back into alignment, you authorize the overtime pay for the team. which of the following best describes the tool or technique you used to align the schedule? a. schedule compression b. fast tracking

a. schedule compression - CRASHING NOT B- does not usually include OT

the agile pjt TMs are working in an open office space arrangement. there are many conversations happening concurrently throughout the day. which of the following is the best option for the PM? a. schedule frequent team checkpoints and post pjt artifacts in a transparent fashion b. designate afternoons as quiet work times

a. schedule frequent team checkpoints and post pjt artifacts in a transparent fashion - agile pjts thrive on regular, informal communications

you have been hired to replace the previous PM. you are reviewing the pjt charter to get a sense of the pjt as well as to help you start developing the pjt mgmt plan. which of the following would you not find in the pjt charter? a. scope baseline b. overall pjt risk

a. scope baseline - represents a pjt artifact that is developed during pjt planning. approved version of the scope statement, work breakdown structure, and WBS dictionary and is a component of the pjt mgmt plan, not the pjt charter. WHAT IS 'NOT' included in the pjt charter

a pjt to bring a new model of a product to market is in execution when a competitor files a lawsuit claiming that the product violates several of their patents. the courts have sided with the competitor and issued a cease and desist order. what should the PM do first? a. seek approval to terminate the pjt b. terminate the pjt for legal cause

a. seek approval to terminate the pjt - pjt may be terminated for legal cause but PM lacks the authority to terminate a pjt. requires approval and authorization by an appropriate authority

to complete the plan risk mgmt process and establish risk thresholds from your pjt, you want to get a better understanding of the key stakeholder's attitudes toward risk. what is the best place to find this info? a. stakeholder register b. risk mgmt plan

a. stakeholder register- contains details of pjt stakeholders attitudes toward risks

early in pjt execution, a hurricane destroys equipment that had been delivered to the pjt site. a risk response is implemented by collected an insurance payout. the PM determines that by using the insurance payout, contingency reserves, and mgmt reserves, the pjt can be restarted without increasing the pjt budget. a. submit a change request to update the cost baseline b. restart pjt execution since the pjt budget is not affected c. submit a change request to access the contingency reserves

a. submit a change request to update the cost baseline - management reserves are not included in the cost baseline. approved change request required to transfer mgmt reserve funds to cost baseline

you are a PM working with a new team on a pjt using Scrum best practices. you know that the TMs have little experience with Scrum and need training. where will you document training needs and strategies required for your TMs? a. team mgmt plan b. pjt mgmt plan c. physical resource mgmt plan

a. team mgmt plan - resource mgmt plan may be divided between team mgmt plan and the physical resource mgmt plan. TMP contains individual skills and capabilities required to complete assigned activities as well as training strategies NOT B- not the best or most specific answer

you contracted with another company to develop a smartphone app. the company completed the app, and you verified it meets the reqs. now that the pjt deliverables are complete, who is responsible for declaring formal closure of the procurement contact? a. the buyer is responsible for closing out the contract b. the seller is responsible for closing out the contract c. both buyer and seller are responsible for closing out the contract

a. the buyer is responsible for closing out the contract - buyer provides the seller with formal written notice that the contract has been completed

there have been quality problems with one of the deliverables on your pjt. a pjt T/M informed you they have discovered a workaround that will bring the product back into acceptable limits. the possibility of quality issues with this product was not identified as a risk. both the workaround and the rework requires an increase in costs. which of the following is correct when funding this unforeseen workaround and rework? a. the use of mgmt reserves and submission of a change request to adjust the cost baseline b. the use of the mgmt reserve without adjusting the cost baseline

a. the use of mgmt reserves and submission of a change request to adjust the cost baseline - mgmt reserves are intended to address unknown unknowns, the amount is added to the cost baseline

a PM is preparing for a status mtg by examining pjt cost performance to date. she produces a chart which depicts the performance of EV, PV, and AC over the past year. the chart reveals that even though costs are over budget, cost performance has been improving over the past 4 months. what tool or technique is the PM performing? a. trend analysis b. reserve analysis c. variance analysis

a. trend analysis - examines pjt performance over time to determine if performance is improving or deteriorating. help visualize trends. NOT C- determining cause and degree of difference from the baseline and actual performance

you are initiating a pjt to construct a potable water system for a developing country. you reviewed the business case, benefits mgmt plan, and the memorandum of understanding for the pjt. during a mtg with stakeholders, the pjt's objectives, success criteria, and high level reqs have been determined. what else will assist you in completing this process? a. understanding the labor rules and regulations in the target country b. creating a detailed description of the pjt deliverables c. creating a document that describes how and when the benefits of the pjt will be delivered and how the benefits will be measured

a. understanding the labor rules and regulations in the target country - ENTERPRISE ENVIRO FACTORS- performing develop pjt charter and EEFs are an input NOT C- the scenario already listed benefits mgmt plan being reviewed

during planning of construction pjt, a TM notices that a steel column in one of the buildings obstructs the path where a water pipe is planned to be installed. you realize that to account for the column, significant changes need to be made to the pjt mgmt plan. what should you do? a. update the pjt mgmt plan as necessary b. consult with the PMO c. submit a change request to update the pjt mgmt plan

a. update the pjt mgmt plan as necessary - change control deals with change requests after pjt baselines are established. the pjt is still in planning, so you can directly update the pjt mgmt plan without going through formal change control procedure

a PM is in the process of identifying and categorizing stakeholders stakeholders for a pjt with a large and complex community of stakeholders and needs to determine the relative importance of the identified stakeholders. what is the best course of action? a. use a salience model to describe the classes of stakeholders b. review the agreements c. apply direction of influence to classify the stakeholders d. meet with all the pjt stakeholders

a. use a salience model to describe the classes of stakeholders- the salience model describes classes of stakeholders based on assessments of their power, urgency, and legitimacy, which is useful in determining the relative importance of the identified stakeholders NOT C- the question is asking for a way to determine the relative importance of stakeholders rather than a classification of their direction of influence

you are very concerned about the substantia percentage of failures during the latest major inspection. because of the high # of potential causes, you would like the team to conduct an investigation, but it will delay the pjt 4-6 weeks. this is a pjt because your pjt is already substantially behind schedule. what should you do? a. use the integrated change control system to request a change to the schedule baseline b. proceed with the investigation, and notify the pjt stakeholders c. update the schedule baseline and proceed with the investigation immediately

a. use the integrated change control system to request a change to the schedule baseline - proactive way to follow the required process

a pjt team has just finished development and is planning to have the customer and the sponsor inspect the system's user interface for acceptance. which pjt mgmt process will facilitate this activity? a. validate scope b. control scope

a. validate scope - validate scope process includes reviewing deliverables with the customer/sponsor to ensure they are completed satisfactorily and obtaining formal acceptance of deliverables NOT B- control scope is process of monitoring status of the pjt and product scope and managing changes to the scope baseline. deliverables are not inspected for acceptance during control scope process

which of the following might be listed as a key pjt deliverable? a. a summary milestone list b. a comprehensive user manual c. preapproved financial resources d. a list of key pjt stakeholders

b. a comprehensive user manual - all the other options represent elements of the pjt charter, but B is a deliverable

a PM is leading a pjt, which has experienced greater than anticipated weather-related delays. to keep the pjt on schedule, the PM will need to access the contingency reserves allocated for this risk. what should the PM do next? a. submit a change request to access the contingency reserves b. access the contingency reserves as needed to meet the pjt objectives

b. access the contingency reserves as needed to meet the pjt objectives - a PM has the authority to manage the pjt resources NOT A- contingency reserves are part of the cost baseline. a change request is NOT typically required to access contingency reserves

You are identifying the specific actions that will be required to complete pjt deliverables. as a part of the process, you have created a pjt doc which describes portions of work to be performed during the pjt. each portion of work specified in the doc has various details such as leads and las, imposed dates, constraints, assumptions, and logical relationships. what is this doc? a. activity list b. activity attributes c. activity register

b. activity attributes

the pjt reqs specify the need to print out the latest architectural dwgs weekly, full size and color. Printers required are large and expensive, and will only be needed at a few of the pjt team's many offices, necessitating careful planning for the printers' acquisition and location. which plan or document can provide the locations where the printers will be needed? a. resource calendars b. activity attributes c. scope baseline d. activity list

b. activity attributes - provide primary data source for use in estimating the team and physical resources required for each activity on the activity list, including activity location

as a part of the control costs process, the PM realizes that some pjt costs have been saved dur to the pjt taking advantage of an unexpected opportunity to outsource several activities. what should be done with these saved costs? a. recorded as actual costs (AC) b. added to the contingency reserves c. reduced from the budget at completion

b. added to the contingency reserves - when opportunities are captured resulting in cost savings, funds may be added to the contingency amount, or taken from the pjt as profit

you meet with your team and key stakeholders to decide on what approach, waterfall, or agile, should be used for your pjt. you explain to the mtg participants that continuous improvement is of utmost priority to the pjt. someone asks you how waterfall methodologies compare with agile as it relates to continuous improvement. a. agile pjts conduct retrospectives during pjt execution but not at the end of the pjt as in waterfall b. agile teams tend to be more focused on continuous improvement and will review performance more regularly c. continuous improvement is handled essentially the same in agile and waterfall PM frameworks

b. agile teams tend to be more focused on continuous improvement and will review performance more regularly

you and your team are in process of determining, documenting, and managing stakeholder needs and requirements to meet pjt objectives. as a part of the process, you would use all of the following tools except for: a. document analysis b. alternatives analysis c. nominal group technique d. multicriteria decision analysis

b. alternatives analysis - this scenario describes collect requirements process. B is a technique used in define scope process to evaluate requirements identified in collect requirements process

a pjt has been experiencing a significant and uncontrolled scope expansion, which has resulted in the pjt to run over budget and behind schedule. at the end of the pjt, an analysis is performed to determine the root cause of the issue. what might the analysis reveal? a. a missing or incomplete configuration mgmt plan b. an inadequate change mgmt plan

b. an inadequate change mgmt plan - component of the pjt mgmt plan that establishes the change control board, authority, and change control system. NOT A- conf. mgmt plan is a component of pjt mgmt plan that describes how to identify and account for pjt artifacts under configuration control and how to record and report changes to them.

you are developing a charter for a fiberoptic installation pjt that involves laying cable across a major interstate highway. you recall your company experienced problems related to traffic disruption a similar pjt about 3 years ago. which of the following should you perform first to guide the implementation strategy? a. determine risk response plans to deal with potential traffic disruptions b. analyze the situation to determine enterprise environmental factors

b. analyze the situation to determine enterprise environmental factors - task performed during initialing process group - analyze the physical environment early in initiating. not under immediate control of the team, but external influences

during product testing, a pjt team has discovered that some components did not meet gov regs established for the industry. following the approved change request to repair the defects, the components have been fixed, and the team is ready to test the product again. a. verified deliverables b. approved change requests c. quality improvement methods

b. approved change requests - ensure deliverables are not only in conformance with past requirements but also with new ones that may have been created during pjt execution

a large pjt will be broken down into 4 phases. the pjt sponsor is very enthusiastic about the pjt and asks the PM when the pjt KO mtg will be held. what is the best response? a. as a part of the planning process group in the first phase b. at the start of each phase

b. at the start of each phase- EACH PHASE OF A PJT IS TRATED LIKE AN INDIVIDUAL PJT

your pjt to build a sports arena near a coastal city is well underway to being completed ahead of schedule. suddenly, a long-dormant volcano erupts nearby, destroying your arena site. the ashfall and potential for coastal winds to remobilize ash render your site and all on-site assets unusable for 2 years, exceeding your threshold and all contingency and mgmt reserves. what overall pjt risk strategy should you use? a. mitigate: for every seismic warning that an earthquake is imminent, physically cover the site b. avoid: since you cannot remove the threats, recommend the termination of the pjt

b. avoid: since you cannot remove the threats, recommend the termination of the pjt - disaster exceeds risk thresholds and all reserves. not possible for any of your risk responses to bring pjt back

due to a large number of team members working remotely and the time differences between them, you are having difficulty coordinating mtgs with team members. this situation negatively impacts team cohesion. which of the following tools would be the most beneficial? a. interpersonal skills b. communication technology c. individual and team assessments

b. communication technology - enhance virtual team communication

Midway into pjt execution, one of the pjt team members approaches the PM with concerns that the quality of the pjt deliverables is low. how should this concern be verified? a. decompose the pjt deliverables b. conduct a walkthrough c. submit a change request

b. conduct a walkthrough - aka inspection/review

a pjt to redesign a website has gone through several rounds of usability testing with customers and has finally received formal acceptance of deliverables. to close out the pjt, the PM gathers the key stakeholders in a room to demonstrate the website before going live. what is the PM seeking to gain? a. verification of the redesign deliverables b. confirmation that the product scope and deliverables were achieved

b. confirmation that the product scope and deliverables were achieved - necessary action to satisfy completion - validate scope

you are developing a charter for a high risk pjt. you are aware that the pjt sponsor has a low risk tolerance, which requires special consideration. what should you do next? a. ensure the risk identification process is extremely rigorous b. consult with a PMI risk mgmt professional (PMI-RMP)

b. consult with a PMI risk mgmt professional (PMI-RMP) - PM should use expert judgement who has specialized knowledge in risk identification

after several iterations, some stakeholders have begun to raise concerns about the product your team has developed so far. the stakeholders claim the product is not what they had envisioned at the beginning of the pjt when you interviewed them during collect requirements process. what did you likely miss? a. conducting targeted brainstorming sessions b. developing adequate prototypes

b. developing adequate prototypes

a PM is leading a mtg with key stakeholders to update them on the progress of the pjt as well as address questions or concerns of the stakeholders. the PM assigns a team member to be the mtg scribe. when the mtg is concluded, what should be done with the mtg minutes? a. added to the mtg minutes register b. documented in the organizational process asses

b. documented in the organizational process asses - archived for future reference A is a made up term

in an org, pjt teams develop and follow their quality mgmt plans. however, almost all quality activities are focused on the effective use of pjt processes with very little time spent on product design and process improvement. what should you recommend to improve the way quality is approached in the org? a. focus on the quality assurance activities rather than on the manage quality process b. focus on the manage quality process rather than quality assurance activities

b. focus on the manage quality process rather than quality assurance activities - question implies performing manage quality process. quality assurance is focused on pjt processes, manage quality includes all quality assurance activities but is concerned with pjt design aspects and process improvements

you have replaced a PM midway through pjt execution. you discover that although financial pjt reports that include CPI and SPI are prepared weekly, the financial database repository has never been updated. which tailoring consideration did your predecessor most likely miss earlier in the pjt? a. pjt complexity b. knowledge management c. cost management plan d. earned value management

b. knowledge management - one of the tailoring considerations associated with the cost management process "does the organization have a formal knowledge mgmt and financial database repository that a pjt is required to use and is readily accessible?"

the quality mgmt plan specifies the use of data representation technique to show the strength of relationships between 4 factors: a. affinity diagram b. matrix diagram c. quality diagram

b. matrix diagram

you are in process of prioritizing individual pjt risks. the PJT team has just completed a probability and impact matrix, and you have decided to consider other characteristics of risk when prioritizing individual pjt risks. what should you do next? a. conduct a risk probability and impact assessment b. perform an assessment of other risk parameters c. complete a risk data quality assessment d. run a monte carlo simulation

b. perform an assessment of other risk parameters - perform qualitative risk analysis tool is assess other risk parameters

you are in the execution stage of a large and complex pjt which involves coordinating the activities of many vendors. you recognize that the procurement mgrs engagement level plays a critical role in the success of the pjt, and you would like t o increase this stakeholder's involvement in the pjt. what is the best way to accomplish this goal? a. have the stakeholder attend the daily stand-up mtgs b. periodically ask the stakeholder to provide their opinion

b. periodically ask the stakeholder to provide their opinion - expertise should be considered and will provide benefit to the pjt

A new program mgr takes over a program and wants to review the original start dates as well as anticipated end dates for all pjts in the program. what doc should the program mgr request from each pjt? a. schedule mgmt plan b. pjt charter

b. pjt charter - summary milestones

you are planning risk mgmt for a small pjt you are leading. the pjt team is having trouble assigning cost and schedule impacts to the identified risks due to a lack of high quality numeric data. what is your best course of action? a. make up numeric data and evaluate them on a quantitative basis b. proceed directly to the plan risk responses process

b. proceed directly to the plan risk responses process - carrying out the perform quantitative risk analysis process is not required for all pjts

to define the product that will be procured by the pjt, the pjt team is using a product analysis technique that helps with breaking down the high-level requirements into the level of detail needed to design the product. which of the following is the product analysis technique used by the team? a. progressive elaboration b. product breakdown

b. product breakdown - technique used in define scope process that breaks down the high level requirements into level of detail needed to design the product

you are the product owner for a retail mobile shopping app developed using an agile approach. you have envisioned seasonal promotional content and new features based on user requests. at an upcoming user conference, your customers expect to learn what features have already been released and what is planned going forward. what should you present? a. features being developed in the iteration plan b. product roadmap of features in each iteration

b. product roadmap of features in each iteration - roadmap describes exactly the depth of info your customers seek with easily understood schedule of features available at the end of each iteration

a pjt to renovate a city part affects the residents of the neighboring condominium complex. a website is being used to keep the residents informed of renovation progress. which communication method describes this information sharing scenario? a. push communcation b. pull communication

b. pull communication - a website allows stakeholder access at their discretion (web portal) PUSH- send directly (email, letters, fax)

a PM is leading an agile software development pjt to create a new inventory tracking system. during an iteration review mtg, the PM notices that the data entry screen has extra features, which were not part of the initial design. what is the best course of action for the PM to find the contact information of the developer who added the features? a. consult the team mgmt plan b. review the pjt team directory c. check the team register

b. review the pjt team directory - document contains a list of pjt team members, roles, and communication information C is a made up term

The pjt team is reviewing the pjt charter and pjt mgmt plan to develop a detailed description for the pjt and the product. what is another document the team should review to complete their work? a. work breakdown structure b. risk register c. quality control measurements d. change log

b. risk register - INPUT TOTHE DEFINE SCOPE PROCESS. contains response strategies that may affect pjt scope, such as reducing or changing pjt and product scope to avoid or mitigate risk NOT D- change log is a list of changes as an output of perform integrated change control after pjt execution begins. this scenario is in planning

one risk that had been identified and accounted for during the planning process of your construction process was delays caused by poor weather. however, the abysmal weather has exhausted the schedule reserves, and the pjt schedule is unattainable. the pjt sponsor asks you to update the schedule baseline. what should you do next? a. update the schedule baseline as requested by the sponsor b. submit a change request

b. submit a change request - formal proposal to modify a document, deliverable or baseline. a change request is required to update the schedule baseline

a pjt has been initiated and is now in planning. the pjt sponsor is anxious for the pjt to move into execution and suggests that the PM not spend any more time on the development of the communications mgmt plan. how should the PM respond to get support to complete the CMP? a. the CMP is a required part of the PMP b. the CMP assists with stakeholder engagement c. the CMP will improve quality

b. the CMP assists with stakeholder engagement - documented approach to effectively engage stakeholders by presenting relevant information promptly NOT A- needs of pjt determine which components are needed

the stakeholder engagement plan has just been approved. which of the following is least likely to trigger an update to this plan? a. changes to the organizational structure b. the closure of a pjt or phase c. changes in communication strategies

b. the closure of a pjt or phase - this has no impact or little impact to pjt planning

A PM is developing a quality mgmt plan for a pjt to design a medical device. given the nature of the product, quality will play a vital role. the acceptance criteria for all the pjt deliverables will have a direct impact on quality standard. the PM wants to gain an understanding of the acceptance criteria. what document should the PM use? a. the requirements management plan b. the scope statement

b. the scope statement - component of the pjt mgmt plan that describes the major deliverables along with assumptions and constraints

during development of pjt schedule, your team identified a few activities that could be performed in parallel by revisiting some of the dependencies, constraints, resource requirements, optimization, and reserves. you present the schedule to your sponsor, who accepted it as the baseline. what should you do next? a. submit a change request to update the schedule baseline b. update the assumption log and the lessons learned register

b. update the assumption log and the lessons learned register - OUTPUT of develop schedule in addition to producing the schedule baseline NOT A- forma change request is required to modify a schedule that has already been baselined. this scenario is still in development

during pjt planning, a risk was identified that the vendor contracted to supply materials for the pjt may not be able to meet the contractual reqs. the response to this risk was to contract a secondary vendor at a higher cost, and contingency reserves were set aside for this risk. during execution, the risk was realized, and the secondary vendor has been contracted to provide the remainder of the needed material. what should the PM do first? a. perform the conduct procurements process b. update the risk register c. implement the agreed upon risk response b. submit a change request to update the cost baseline

b. update the risk register - need to update as a result of performing the implement risk responses process. risk register should be updated to reflect any changes to previously agreed upon risk responses

a PM is leading a pjt to update computer systems. unfortunately, inadequate training of users on the new system has caused an increase in transaction times. after implementing the risk response, the PM has collected data on avg transaction times, which will be required to assess the effectiveness of the response. what should the PM do next? a. update the risk report with the new info b. use technical performance analysis to evaluate the transaction time data

b. use technical performance analysis to evaluate the transaction time data - can be used to compare actual results, such as transaction times, against targets. can provide context that raw data has been collected

during pjt risk planning, the PM and team are trying to decide whether to invest $10M to develop new software or invest $5M to upgrade existing software. the team is uncertain how strong will demand be for their product and, therefore, must account for this uncertainty in their analysis. what would be the best tool for the PM to use in this case? a. tornado diagram b. monte carlo analysis c. decision tree analysis

c. decision tree analysis - present different pjt decisions under consideration and the implications that may arise from choosing one path or another

you are managing a pjt to build 100 site towers and have just completed building the 50th tower. to mark the successful completion of this significant milestone, you hole a celebration where you share the developments, challenges, and lessons learned so far. in what process will you use this info and knowledge gained so far to improve the future performance of the pjt? a. control quality b. manage quality c. direct and manage pjt work

c. direct and manage pjt work - involves not only implementation of planned activities but also any approved changes submitted as a result of improvement suggestions NOT A- control quality is determining correctness of deliverables

which of the following would be one of the latest tasks for a PM to perform as part of the administrative closure of a pjt? a. obtaining formal acceptance of the pjt deliverables b. conducting earned value analysis c. evaluating stakeholder satisfaction with the pjt d. verifying the correctness of the deliverables

c. evaluating stakeholder satisfaction with the pjt - main objectives established early in the pjt and finally used as a measure of success in pjt closure NOT A- done in validate scope process NOT B- done in monitoring NOT D- control quality

you are creating a quality mgmt plan. some of the requirements were derived from the standards outlined in various gov regs. what should you do to find an overview of the tests required to verify that those requirements have been met? a. review the requirements register b. read the requirements mgmt plan c. examine the requirements traceability matrix

c. examine the requirements traceability matrix - a grid that links product requirements from their origin to the deliverables to satisfy them

Stakeholders are not sure what to do about the multiple failures the pjt has been experiencing recently. changes need to be made quickly. otherwise, the pjt may be terminated, as it is consistently missing its objectives. what should the PM do first? a. consult with the pjt sponsor due to the urgency and severity of the situation b. implement the most promising change imminently and transparently c. facilitate a discussion amongst the stakeholders on what should be changed

c. facilitate a discussion amongst the stakeholders on what should be changed - CCB must evaluate and approve a change request. the group must decided on what the suggested change(s) is(are) to be NOT A- the situation does look severe enough to consult the pjt sponsor. however, the PM has not yet attempted to resolve the situation using tools/resources under her control

on a pjt, work performance data is being regularly collected and shared with the team. which of the following processes will use this data? a. develop pjt charter b. plan quality management c. monitor stakeholder engagement d. analyze performance data

c. monitor stakeholder engagement - WPD is an INPUT to various monitoring and controlling processes NOT D- not a PMP process

you are working with your team to develop the scope mgmt plan. which of the following will you need to complete this process? a. pjt charter and business case b. lessons learned register and pjt schedule c. pjt life cycle description and development approach

c. pjt life cycle description and development approach - you will need to know which method will be used for the project, ex. waterfall or agile. INPUTs to plan scope mgmt process NOTA- scope mgmt plan is output of plan scope mgmt process. pjt charter is an input, but BUSINESS CASE IS NOT

you are estimating costs for a pjt where the pjt team will be supplemented with independent contractors. you need to know the number of internal and external TMs assigned to the pjt along with the timelines for their deployment. where is the best place to find this info? a. basis of estimates b. resource requirements c. pjt schedule

c. pjt schedule - includes type, quantity, and amount of time that team and physical resources will be active on the pjt NOT B- resource reqs can identify types and quantities of resources required in a work pkg but dont include the amount of time resources will be active

at a mtg with stakeholders, the PM aims to gain approval for the form factor of the new product. the VP of engineering loves the new form factor, but stakes the aesthetic of the product falls under the VP of MKTG. The MKTG VP was not invited to the mtg since the PM didn't know they held the decision making power. what factor did the PM most likely miss when planning the mtg? a. organizational process assets b. cultural awareness c. political awareness

c. political awareness - interpersonal and team skills relating to the power and influence of stakeholders understanding the power of relationships

a pjt has just been formally authorized, and the PM is currently identifying stakeholders for the new pjt. what should the new PM do to find info on the responsibilities of key pjt stakeholders? a. meet with the stakeholders b. consult with the pjt sponsor c. review the pjt charter

c. review the pjt charter - identifies stakeholders and will have high level detail about their responsibilities

you have been hired midway into pjt execution to replace the prev. PM. the pjt is in disarray: discussions on changes frequently become shouting matches between TMs, no one seems to take responsibility, and the pjt mgmt plan is incomplete. as a result, the pjt is far behind. what is your best course of action? a. use mgmt reserves to cover for the cost of lost time b. seek help from the PMO c. revise the pjt mgmt plan and have it approved

c. revise the pjt mgmt plan and have it approved - approved change request is required to update the pjt mgmt plan. need to have a complete and approved plan NOT B- PMO standardizes pjt related governance and facilitates sharing resources, tools, etc. PMO could provide guidance but its not the best choice

a pjt to build a new high end neighborhood has been plagued with quality problems. customers are arguing about what was actually specified to be built. the last house has been built, and the fixes to 5 more houses have been completed. the PM desperately wants to close the pjt and move on. what does the PM need to review to ensure proper closure of the ptj? a. all components of the pjt mgmt plan b. the quality mgmt plan to ensure it was followed for these last few houses c. the requirements mgmt plan to ensure all the requirements are met d. the performance measurements baseline to determine how the pjt performed

c. the requirements mgmt plan to ensure all the requirements are met - all components of the pjt mgmt plan are inputs to pjt closure and need to be reviewed

your company's PMO maintains check lists and forms from pjt mgmt activities which are stored in the corporate digital database and organized in folders: verified deliverables, pjt exit criteria, close procurements, administrative closure. you need guidelines on how to transfer ownership of the output of your pjt to the operations team. which folder will help you the most? a. verified deliverables b. pjt exit criteria c. close procurements d. administrative closure

d. administrative closure - covers all processes and activities of the closing process group, including final results transition A- output of control quality and input to validate scope B- exit criteria included in pjt charter to determine conditions need to be met established during initiating process C- provide seller with formal written notice that the contract is complete

you have been hired by a start up company to lead its first software development pjt. you are in process of determining what resources will be required to carry out the pjt work. what tools or techniques would be most useful for you to complete this process? a. resource leveling b. resource histogram c. analogous estimating d. bottom up estimating

d. bottom up estimating - technique in which team and physical resources are estimated at the activity level and then aggregated to develop estimates for work packages, control accounts, and summary pjt levels

a newly identified stakeholder just informed the team of changes to regulations that would impact the pjt. which of the following is the least likely to be updated? a. change log b. scope baseline c. stakeholder register d. change mgmt plan

d. change mgmt plan- describes how changer requests will be authorized and incorporated. NOT C- a new stakeholder has been identified, the stakeholder register should be updated

as your pjt has uncovered new methodologies to achieve results by exceeding all expectations, your team sees an opportunity to attach the pjt work to a larger initiative in the company beyond the boundaries of the pjt. you and a few key TMs present the idea to the pjt sponsor and other execs. which risk strategy was used? a. exploit b. transfer c. mitigate d. escalate

d. escalate - extends the opportunity beyond the scope of the pjt to a much broader and higher level. this is a result of the opportunity exceedingthe PMs authority

sr mgmt is considering a pjt to replace the company's inventory tracking system, and the pre-pjt work is underway. at this point the pjt needs assessment has just been completed. what should be done next? a. selecting a new inventory tracking system b. acquiring pjt team members c. carrying out the pjt ko mtg d. identifying key pjt deliverables

d. identifying key pjt deliverables - pjt is early in initiation

which of the following, once approved, does not require an approved change request to be modified? a. policies or procedures in the pjt mgmt plan b. contract terms c. cost, scope or schedule baselines d. pjt charter

d. pjt charter - created early in the pjt and is not changed once the final version has been approved an signed not a controlled document

a PM had originally planned to use 2 industrial 3D printers simultaneously for a pjt but has learned that one of them will be unavailable. the PM adjusts the schedule so the components are created sequentially using one printer. unfortunately, this action affects the critical path and delays the planned finish date of the pjt. what tool or technique has the PM used in this situation? a. fast tracking b. resource smoothing c. crashing d. resource leveling

d. resource leveling - resource optimization technique in which start and finish dates are adjusted based on resource constraints. often causes original critical path to change NOT B- smoothing is when activities may only be delayed within their free and total float, thus not affecting the critical path