practice exam 3

Change the Reply settings to include and indent the original message. Reply to the email from Support with subject Username. Add the text, Thank you. Save the email as a draft.

1) In the File tab, select Options.2) In Outlook Options select Mail.3) Under Replies and Forwards, When replying to a message, select the drop down box.4) Select Include and indent original message text.5) Click Ok.6) Return to the Inbox.7) Double click on the email from Support with subject Username. In the Message tab, Respond group, click Reply.8) In the body of the text, type Thank you9) In the quick access toolbar click the save button to save the email as a draft.

Change the Outlook settings to not play a sound when an email is received

1) In the File tab, select Options.2) Select Mail.3) Under Message Arrival, uncheck Play a sound.4) Click Ok.

Request Delivery and Read Receipts on all messages sent.

1) In the File tab, select Options.2) Select Mail.3) Under Tracking, select the boxes next to Delivery receipt confirming the message was delivered to the recipient's e-mail server, and Read receipt confirming the recipient viewed the message.4) Click Ok.

Change the Search options to search all mailboxes.

1) In the File tab, select Options.2) Select Search.3) Under Results: select All mailboxes. Click Ok.

Create a rule to send an alert to my mobile device when an email is sent only to me, and mark the email as read.

1) In the Home tab, Move group, select the drop down for Rules. Select Manage Rules and Alerts...2) Select New Rule...3) Under Stay up to Date, select Send an alert to my mobile device when I get messages from someone.4) Click Next.5) Uncheck From people or public group, and select Sent only to me.6) Click Next.7) Uncheck Forward it to people or public group, and select Mark it as read.8) Click Next twice, then Finish.9) Click Ok.

Create a rule to automatically flag all emails from Craig Stronin for Follow up today.

1) In the Home tab, Movegroup, select the drop down for Rules. Select Manage Rules and Alerts...2) Select New Rule...3) Under Stay Organized select Flag message from someone for followup.4) Under Step 2: Edit the rule description: select the link for People or public group.5) Double click Craig Stroninand click Ok.6) Under Step 2: Edit the rule description: select the link for Followup at this time.7) Make sure Flag to: has Followup and For: has today. Click Ok.8) Click Finish. Click Apply. Click Ok.

Send a message to [email protected] with [email protected] as a Bcc. Create the subject as Handbook, and the body of the email should read: Your handbook will be on your desk when you come in tomorrow morning. Save this as a draft.

1) In the Home tab, Newgroup, select New Email.2) In To: type [email protected]. In the Bcc: type [email protected]) In the Subject: line type Handbook.4) In the body of the email, type Your handbook will be on your desk when you come in tomorrow morning.5) Click Save in the Quick Access Toolbar.

Create a recurring appointment named Business Lunch with a location of Office. This should take place every week on today's day, from 12:00-12:30, with an end date after 15 occurrences. Save this appointment.

1) In the Home tab, Newgroup, select the drop down for New Items. Select Appointment.2) For Subject: type Business Lunch. For Location type Office.3) In the Appointmentstab, Options group, select Recurrence.4) In the Recurrencewindow, for start time, select 12:00 pm. For the end time, select 12:30 pm.5) Under Recurrence pattern, select Weekly. Make sure that today's day of the week is checked.6) Under Range of recurrence, select Ends after: and type 15. Click Ok.7) Click Save in the Quick Access Toolbar.

Move People up two spots in the Folder Pane.

1) In the View tab, Layoutgroup, select the drop down for Folder Pane.2) Select Options.3) In the Folder Pane Options window, select People.4) Click Move Up twice.5) Click Ok.

Add squared bullets to the list in the draft email titled Vacation time requests. Save the draft.

1) In the drafts folder, open the Vacation time requests email.2) Highlight the list, starting with All vacation requests... and ending with ...will be honored.3) In the Message tab, Basic Text group, select the drop down for bullet points.4) In the Bullet Library, select the squared bullet point.

Create a Note that states: Need new training videos. Save and close the note.

1) Select Notes from the Navigation Pane.2) In the Home tab, Notesgroup, select New Note.3) Type Need new training videos. (You may need to reposition the Note window.)4) Select the Options by clicking the notepad at the top left corner of the note.5) Click Save and close.

Create a contact for GMetrix with the Name GMetrix Support, Company GMetrix, and email address [email protected]. Leave all other fields blank. Save and close the contact.

1) Select People from the Navigation Pane.2) In the Home tab, New group, select New Contact.3) For Name: type GMetrix Support4) For Company: type GMetrix5) For e-mail: type >[email protected]) Click Save and Close.

Open the draft Email to Bradley Beck, and attach the image ftlogo.gif to the Email. This can be found in the GMetrixTemplates folder. Quick save the draft without sending it.

1. Double click the draft Email to Bradly Beck to open it.2. In the Message window, locate the Message tab, Include group, and click Attach File.3. Locate the ftlogo.gif file in your GMetrixTemplatesfolder. Select it, and click Insert.4. Click Save on the quick access toolbar, and then close the draft.

Export the Inbox folder as an Outlook Data File named (Draft Emails.pst). Save it to the GMetrixTemplates folder. Do not export duplicate items. Do not insert a password.

1. In the File tab select Open & Export. 2. Select Import/Export. 3. Select Export to a file. Click Next. 4. Select Outlook Data File (.pst). Click Next. 5. Under Select folder to export from: select Inbox. Click Next. 6. Under Save exported file as:select Browse. 7. Navigate to the GMetrixTemplates folder within your MyDocuments 8. For File name type: Draft Emails. Click Ok. 9. Under Options, select Do not export duplicate items. Click Finish. 10. Click Ok.

Create a new e-mail to [email protected] with the subject New Hire Training. Format the text to Plain Text, and enter Thank you for the great training session! in the body. Save the E-mail as a draft.

1. In the Home tab, go to the New group and click New E-mail.2. In the To section enter: [email protected] 3. In the Subject section enter: New Hire Training4. In the Format Text tab, in the Format group select Plain Text.5. In the Body of the email enter: Thank you for the great training session!6. Click Save on the quick access toolbar.

Attach Bradly Beck's Business card to a new Email. Save the the Email as a draft.

1. In the Home tab, go to the Newgroup and click New EMail.2. In the Email on the Insert tab, go to the Include group and click the Business Card drop down and select Other Business Cards.3. In the Insert Business Carddialog box, click the Look in drop down and select Contacts.4. Select Beck, Bradly from the list and then click Ok.5. Click the Save button on the Quick Access Toolbar.

Change the Importance level of the email from Craig Stroninwith the subject RE: Meeting to High. Save the changes.

1. In the Inbox, double click on the email from Craig Stronin with the subject RE: Meeting.2. Inside the email, in the Message tab, go to the Tags group and click the Tags menu pop-out button.3. In the dialog box, under the Settings group select the Importance drop down and set it to High and click Close.4. Click Save in the Quick Access Toolbar to save the changes.

End the Recurrence of the Lunch-n-Learn event. Save and close the event.

1. In the Navigation Bar, click Calendar.2. Double-click Lunch-n-Learn to open it.3. When prompted, "What do you want to open?" Click The entire series.4. In the Options group, click Recurrence.5. At the bottom of the Appointment Recurrencedialogue box, click Remove Recurrence.6. Click Save & Close.

In the Drafts folder, open the message to R Lee with the subject Remember to Review Contract and redirect the reply to [email protected]. Then send the message.

1. In the Navigation Bar, click Mail.2. In the mail folders pane, select Drafts.3. In the list of Drafts messages, double-click the message Remember to Review Contract to open it.4. Select the Options tab.5. In the More Options group, click Direct Replies To6. Beneath the Deliver options section, to the right of the Have replies sent to field click the Select Names... button.7. Remove the GMetrix contact currently in the Reply To field.8. Select the contact Hideki Tomo and at the bottom of the window click Reply To->9. Click OK. Then click Close10. Click Send.

Create a new contact named Kevin Kline, job title "Accountant" and email address "[email protected]". Save and close.

1. In the Navigation Bar, click People.2. On the Home tab, in the New group, click New Contact.3. Configure the following:Full Name: Kevin KlineJob title: AccountantE-mail: [email protected]. On the Contact tab, in the Actions group, click Save & Close.

Mark the task "Send Tax Info to Accountant" as HighImportance and assign the task to the contact Craig Stronin. Accept all other defaults. Send the assignment.

1. In the Navigation Bar, click Tasks.2. Under My Tasks, select To-Do List.3. In the To-Do List content pane, double-click the task Send Tax Info to Accountant.4. On the Task tab, in the Tags group, click High Importance.5. In the Manage Task group, click Assign Task.6. Click the To... button.7. Select Craig Stronin..8. Click the To-> button.9. Click OK.10. Accept all other defaults. Click Send.

Edit Susan Jacobson's business card to have the image at the top, centered.

Select People at the bottom of the Navigation Pane. In the Home tab, Current Viewgroup select Business Card Double click the business card for Susan Jacobson. In the Contact tab, in the Optionsgroup, click Business Card. Under Card Design, select the drop down for Layout: Select Image Top. Select the drop down for Image Align: and choose Center. Click Ok.

Apply the Lines (Distinctive) Style Set to the draft with the subject Message from the CEO. Save the draft.

Select the Drafts folder. Double-click the message with the subject Message from the CEO. Click in the body of the message. On the Format Text tab, in the Styles group select Change Styles. In the Change Stylesdropdown select Style Set, then Lines (Distinctive). Save the message by clicking the Save icon on the Quick Access Toolbar.

Set the contact Craig Stronin as Private.

Select the People icon. Select the contact Craig Stronin. On the Home tab, Tags group click Private.

Mark the email with the subject Trade Showin the Inbox to Reply between today and tomorrow and set a reminder for tomorrow at 12:00 PM.

Select the email with the subject Trade Show. On the Home tab, Tagsgroup, select Follow Up. In the Follow Up dropdown select Custom.... In the Custom window change the Flag todropdown to Reply. Ensure the Start datedropdown has todays date. Change the Due datedropdown to tomorrows date. Check the Remindercheckbox. Change the date dropdown to tommorrows date and the time dropdown to 12:00 PM. Click OK.

Create a recurring appointment with the following information (Note: Accept all defaults where not instructed otherwise):Subject: Training Meeting Start time: 11:00 am End time: 11:30 am Recurrence pattern: Weekly Recur every: 3 weeks Recur on: Thursday Save the appointment.

1. In the Navigation Pane click Calendar. Under the Home tab, New group, select New Appointment. 2. In the Appointment tab, Options group, select Recurrence. 3. Under Appointment time, select the drop down for Start: and select 11:00 AM. 4. Select the drop down for End:and select 11:30 AM. 5. Under Recurrence patternselect Weekly. 6. For Recur every type in 3. 7. Uncheck the box next to the current weekday. 8. Check the box next to Thursday. 9. Click Ok. 10. In the Subject line, type Training Meeting 9. Click the Quick Save button.

Create a new contact with the following information (Save and Close after created): Name: Rebecca Smith Company: FusionTomo E-mail: [email protected]

1. In the Navigation Pane click People, then in the Hometab, New group, select New Contact. 2. For Full Name... type Rebecca Smith. 3. For Company type FusionTomo. 4. For E-mail... type [email protected]. 5. In the Contact tab, Actionsgroup, select Save & Close.

Add a note to Rachel Lee's contact information that says Marketing Team Supervisor. Save the contact.

1. In the Navigation Pane click People. Double click Rachel Lee. 2. Under Notes type Marketing Team Supervisor. 3. Click Save & Close.

Create a meeting request with Bradly Beck for tomorrow, starting at 9:30 AM and ending at 10:00 AM. In the body of the invitation, enter the text, Getting to know you. Save the Meeting.

1. In the Navigation Pane, click on Calendar.2. Select Tomorrow's date. In the Home tab, locate the New group and click New Meeting.3. In the Meeting window click Required and select Bradly Beck as Required. Click Ok.4. Set the Start time to 9:30 AM and End time to 10:00 AM5. In the body of the Meeting window enter: Getting to know you.6. Click Save on the Quick Access Toolbar

Create a new calendar with the following information: Name: Personal Calendar Folder contains: Note items Place the folder: Calendar

1. In the Navigation Paneclick Calendar. Under the Home tab, Manage Calendars group, select the drop down for Open Calendar. 2. Select Create New Blank Calendar... 3. For Name: type Personal Calendar. 4. Select the drop down for Folder contains: and select Note Items. 5. Under Select where to place the folder: choose Calendar. 6. Click Ok.

Open Bradley Beck's calendar. Make sure to select the calendar.

1. In the Navigation Paneclick Calendar. Under the Home tab, Manage Calendars group, select the drop down for Open Calendar. 2. Select From Address Book. 3. Select Bradly Beck by double clicking his name or clicking the name and selecting Calendar. 4. Click Ok. 5. Click on the calendar.

Send the Contact Group named GMetrix to Hideki Tomo.

1. In the navigation pane, click People. Then, select the Contact group named GMetrix.2. In the Home tab, locate the Share group, select Forward Contact, and click As an Outlook Contact.3. In the E-mail, click the To...button. Search for Hideki Tomo, select his contact, and click To -> , then click OK.4. click Send to send the contact group.

Set HTML as the default format for all outgoing email messages.

1. On the File tab, in the left pane click Options.2. In the Outlook Optionspop-up window, in the left pane click Mail.3. Under the Compose messages section, click the down-arrow to configure the following:Compose messages in this format: HTML4. Click OK.

In the Draft Email to [email protected], insert the SmartArt named Circle Relationship into the body of the Email. Save the changes to the Email, but do not send it.

1. Open the Draft Email to [email protected] by double clicking on the Email.2. Put your curser into the body of the Email, and on the Insert tab, locate the Illustrationsgroup, and click SmartArt.3. In the Choose a SmartArt Graphic window, select the Relationship group from the left. Select Circle Relationship from the main window, and click OK4. Click Save from the Quick Access Toolbarto save the changes to the draft.

In the Email from Hideki Tomo with the Subject Hideki's Contact information, save the attachment as Hideki Tomo.vcf in the GMetrixTemplatesfolder.

1. Open the Email in the inbox from Hideki Tomo titled Hideki's Contact Information by double clicking on it.2. Right click on the Hideki Tomo.vcf attchment in the Email, and click Save As.3. Locate the GMetrixTemplates folder in your documents folder. Type Hideki Tomo.vcf as the file name, and vCalendar File (*.vcf) as the file type. Click Save.

Preview the attachment in the email called Hideki's Contact Information.

1. Select the email Hideki's Contact information. 2. Select the attachment preview.

Mark the email Trade Show from Hideki Tomo as unread.

1. Select the email Trade Show from Hideki Tomo. 2. Right click and select Mark as unread.

Reply to Hideki Tomo's Welcome! email. Include the following information. Send the email. Cc... Aaron Lee Body: I look forward to working with this great team!

1. Select the email Welcome! from Hideki Tomo. 2. Select Reply. 3. Click on Cc... In the Select Names window, select Aaron Lee and click Cc ->. 4. Click Ok. 5. Click in the body of the email. 6. Type I look forward to working with this great team!

Save the email RE: TPS Reportfrom Susan Jacobson as an Outlook Message Format to your GMetrixTemplates folder.

1. Select the email titled RE: TPS Report fromSusan Jacobson. 2. Select File, then Save As. 3. Navigate to your GMetrixTemplates folder within your MyDocumets. 4. Under Save as type: select the drop down and select Outlook Message Format (*.msg)or Outlook Message Format - Unicode (*.msg). 4. Click Save.

In a new email to Rachel Lee with the subject New Logo, insert the image ftlogo. Save this as a draft.

In the Home tab, New group, select New Email. Click To and select (double click) [email protected]. Click Ok. For Subject: type New Logo Click into the body of the message. In the Insert tab, Illustrations group, select Picture. Locate your GMetrixTemplates folder. Select ftlogo and click Insert. Click Save in the Quick Access Toolbar.