Production/Operations Management Dr. Byron Howell
What is the Engineering/Design Process where each function does its work and passes it to the next function called?
"Over-the-Wall" Sequential Design
Owning or controlling the channels of Distribution
Forward Integration
What type of warehouses are used for long-term storage?
General
Warehouses Can either be ______ or ______.
General or Distribution
This Focuses on the role of the supply chiain with regard to its impact on the environment
Green supply chain Management
All products begin with a(n)...
Idea
Someone thinks of a need and a product/service design to satisfy it; customers, marketing, engineering, competitors, benchmarking, reverse engineering are all details describing what step of the Product Design Process?
Idea Development
The 1st step in the Product Design Process is...
Idea Development
Critical factors in successful partnership relations include
Impact, Intimacy, and Vision
Which Operations process is better for early in product life?
Intermittent
Healthcare Facilities are an example of what type of Operations Process?
Intermittent Operations
Processes used to produce a variety of products with different processing requirements in lower volumes are known as...
Intermittent Operations
An organization's internal networks are called their...
Intranets
In this process, large quantities are made of a standard product
Line Process
Which design consideration has the longest Delivery lead schedule?
Make-to-Order
Which design consideration has the Shortest Delivery lead schedule?
Make-to-Stock
Design considerations include:
Make-to-stock, Assemble-to-order, and Make-to-order strategies
Name the 4 Types of Crossdocking
Manufacturing, Distributor, Transportation, adn Retail
Technical Specifications are developed, prototypes are built, and testing starts in this step of the Product Design Process.
Preliminary Design and Testing
The 3rd step in the Product Design Process is...
Preliminary Design and Testing
Top 3 Criteria for choosing suppliers
Price, Quality, and On-time delivery
(1) Type of process; range from intermittent to repetitive or continuous (2) Degree of vertical integration (3) Flexibility of Resources (4) Mix between Capital and human resources and (5) Degree of customer Contact are the 5 considerations for the basis of...
Process selection
The series of CHanging Product demand is known as the...
Product Life Cycle
Every business needs a formal/structured evaluation process; fit with facility and labor skills, size of market, contribution margin, break-even analysis, and return on sales are all details describing what step of the Product Design Process?
Product Screening
The 2nd step in the Product Design Process is...
Product Screening
In this process, a manufacturer will make a 1-at-a-time product exactly to the customer specifications
Project Process
What are the 4 process types?
Project, Batch, Line, and Continuous
Warehouses, Distribution Centers, Environmental testing labs, and back-office facilities are examples of...
Quasi-manufacturing services
Which Operations process is better for later when demand is more predictable?
Repetitive
A Car Wash and a Cafeteria are examples of what type of Operations Process?
Repetitive Operations
Processes used to produce 1 or a few standardized products in high volume are known as...
Repetitive Operations
Excessive inventory investment Poor customer service levels Ineffective transportation use Misused manufacturing capacity and Lost revenues are the _________ of the Bullwhip effect
Results
Disassembling a product to analyze its design features is the process of...
Reverse Engineering
What is the vital business function that coordinates and manages all the activities of the supply chiang?
SCM (Supply Chain Management)
SCM stands for what?
Supply Chain Manangement
True or False: Facility and Process investment depends on life cycle
TRUE
Who is responsible for Selecting Suppliers Negotiating and Administering long-term contracts Monitoring Supplier performance Placing orders to suppliers Developing a responsible supplier base and Maintaining good supplier relations
The Purchasing Department
Return on Investment profitability Marekt Share and Revenue Growth are the ________ of Supply Chain Performance Metrics
Traditional Measures
True or False: Product design considerations must include the process.
True
True or False: The degree of product standardization is a factor in determining the difference between Intermittent and Repetitive Operations
True
True or False: a Batch Process can become a Line Process over the course of a Product's Life Cycle
True
What are the 4 Stages in the Product Life Cycle
introduction, growth, maturity, decline
The network of all the activities involved in delivering a finished product or service to the customer is known as the...
supply chain
Machines controlled by a computer and can do a variety of tasks are known as...
Numerically-Controlled (NC) Equipment
The owning or controlling of soruces of raw material and components
Backward integration
In this process, small quantities of product in groups or batches based on customer orders or specifications
Batch Process
Studying "best-in-class" companies and comparing to your company's performance is known as...
Benchmarking
This tool computes the quantity of goods the company needs to sell to cover its costs
Break-Even Analysis
The inaccurate or distorted demand information created by the supply chain is known as the...
Bullwhip Effect
Which is not a cause of the Bullwhip Effect A: Demand Forecasting Updating B: Order Batching C: Warehousing D: Rationing E: Gaming F: Price fluctuations
C: Warehousing
Long-term orientation Strategic in nature Sharing Information Sharing Risks and Opportunities SHare a common vision Share short/long-term plans and Being driven by end-customer expectations are the _______________ of Win-Win Factors in Partnership Relations
Characteristics
Decisions of how a company will compete in the marketplace are called...
Competitive Priorities
Computer graphics used to design new products
Computer-Aided design (CAD)
Integration fo product design, process planning, nad manufacturing using an integrated computer system
Computer-integrated manufacturing
What is the Engineering/Design Process where all functions form a design team that develops specifications, involves customers early, solves potential problems, reduces costs, & shortens time to market called?
Concurrent Engineering
In this process, Very high volumes of a fully standard process are made
Continuous Process
What is the process of shipments being transferred directly from inbound trailers to outbound trailers?
Crossdocking
An idea begins from...
Customers, Competitors, or Suppliers
What type of warehouses are used for short-term storage, consolidation, and product mixing?
Distribution
What can counteract the Bullwhip Effect? A: Change the way suppliers forcast prodcut demand by making this info. available at all levels of the supply chain B: Eliminate order Batching C: Stabilize Pricing D: Eliminate Gaming E: All of the Above
E: All of these
involving suppliers in the early stages of product design
Early Supplier Involvment
Computer to computer sharing is an example of what Business-to-Business Evolution from the 1970s?
Electronic Data Interchange (EDI)
Sources of raw materials are known as
External Suppliers
Intranets link to the Internet for suppliers and customers to interact within their system are known as...
Extranets
Break-Even Analysis Formula
F (fixed costs)/ [SP (Selling Price per unit) - VC (Variable Cost)]
True or False: Repetitive operations are typically less competitive on cost than intermittent operations. (think "off the rack: vs. custom tailored clothing.)
False
True or False: The Differences between the Intermittent and Repetitive Operations do not include the amount of product volume produced?
False
True or False: Line and Project Processes are considered INTERMITTENT Operations
False (Line and Batch are Intermittent)
True or False: a Tier 3 supplier supplies directly to the processor.
False (a Tier 1)
Based on the test results, facility, equipment, material, & labor skills defined, and suppliers are identified in what step of the Product Design Process?
Final Design
The 4th step in the Product Design Process is...
Final Design
A technology that deposits materials like plastics and metals in thick layers one atop the other with the process gradually building up 1 layer at a time until the object is produced.
3D Printing
Customer Service Levels Inventory Turns Weeks of Supply and Inventory obsolescence are the ________ of Supply Chain Performance Metrics
Additional Measures