Project Mngt - BUS 260 Final

The entire project is at level _____ in the WBS -3 -0 -2 -1

1

Consider the following three estimates for the duration of an activity: Optimistic (tO) = 6 weeks Most likely (tM) = 9 weeks Pessimistic (tP) = 15 weeks Using the triangular distribution, the calculated Expected activity duration (tE) is: -10.0 weeks. -10.5 weeks. -11.5 weeks. -12.0 weeks.

10.0 weeks.

The main groupings for the work in a WBS chart are listed in the second tier of boxes, called level ____. -0 -1 -3 -2

2

All of the following are true about ethics EXCEPT: -Helps to solidify an organization's sense of identity. -Standards to which members of a group hold themselves accountable. -A code of ethics is never used to prioritize conflicting principles. -Gives each individual a foundation for making decisions.

A code of ethics is never used to prioritize conflicting principles.

Which of the below represents the BEST definition for a RACI Chart? -A hierarchical representation of resources by category and type. -A common type of responsibility assignment matrix that used responsible, accountable, consult, and inform statuses to define the involvement of stakeholders in project activities. -A calendar that identifies the working days and shifts upon which each specific resource is available. -A bar chart showing the amount of time that a resource is scheduled to work over a series of time periods.

A common type of responsibility assignment matrix that used responsible, accountable, consult, and inform statuses to define the involvement of stakeholders in project activities.

What is a work breakdown structure (WBS)? -A contract between a service provider (either internal or external) and the end used that defines the level of service expected from the service provider. -A hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables. -The sum of the products, services and results to be provided as a project. -The approved version of a scope statement, work breakdown structure (WBS), and its associated WBS dictionary, that can be changed using formal change control procedures and is used as basis for comparison to actual results.

A hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables.

Select the best definition for Constraint. -A document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities. -Something toward which work is to be directed, a strategic position to be attained, a purpose to be achieved, a result to be obtained, a product to be produced, or a service to be performed. -A limiting factor that affects the execution of a project.

A limiting factor that affects the execution of a project.

The following is an example of a constraint associated with the project scope that limits the team's options in scope definition: -The threat of a strike by a subcontractor. -A predefined budget or any imposed dates or schedule milestones that are issued by the customer or performing organization. -The method used to measure project performance. -Existing relationships with sellers, suppliers, or others in the supply chain.

A predefined budget or any imposed dates or schedule milestones that are issued by the customer or performing organization.

Select the best definition for the term Outputs. -Any item, whether internal or external to the project that is required by a process before that process proceeds. May be an output from another process. This starts the specific process. -A product, result, or service generated by a process. May be an input to another process. -A defined systematic procedure employed by a human resource to perform an activity to produce a product or result or deliver a service, and that may employ one or more tools. -Something tangible, such as a template or software program, used in performing an activity to produce a product or result.

A product, result, or service generated by a process. May be an input to another process.

Which phrase describes the source selection criteria? -A set of attributes desired by the buyer which a seller is required to meet or exceed to be selected for a contract. -A project document including the identification, assessment, and classification of project stakeholders. -A technique of systematically gathering and analyzing quantitative and qualitative information to determine whose interests should be taken into account throughout the project. -A narrative description of products, services, or results to be delivered by the project.

A set of attributes desired by the buyer which a seller is required to meet or exceed to be selected for a contract.

A project is: -A temporary endeavor undertaken to create a unique product, service, or result. -A revenue-generating activity that needs to be accomplished while achieving customer satisfaction. -A set of sequential activities performed in a process or system. -An ongoing endeavor undertaken to meet customer or market requirements.

A temporary endeavor undertaken to create a unique product, service, or result.

Dawn is a project manager in a successful product launch in Silicon Valley. She often comes across factors in the planning process that are considered to be true, real, or certain, without proof or demonstration. These are called: -Constraints -Assumptions -Dependencies -Leads and Lags

Assumptions

All of the following are true about projects and operations EXCEPT: -Projects can intersect with operations at various points during the product life cycle. At each point, deliverables and knowledge are transferred between the project and operations for implementation of the delivered work. -Operations are ongoing endeavors that produce repetitive outputs, with resources assigned to do basically the same set of tasks, according to the standards institutionalized in a product life cycle, whereas projects are temporary endeavors. -Because of their temporary nature, projects cannot help achieve an organization's long term goals. Therefore, strategic activities in the organization can be generally addressed within the organization's normal operations. -Projects require project management activities and skill sets, whereas operations require business process management, operations management activities and skill sets.

Because of their temporary nature, projects cannot help achieve an organization's long term goals. Therefore, strategic activities in the organization can be generally addressed within the organization's normal operations.

____ estimates involve estimating individual activities and summing them to get a project total. -Temporary -Ad hoc -Provisional -Bottom-up

Bottom-up

A documented economic feasibility study used to establish validity of the benefits of a selected component lacking sufficient definition and that is used as a basis for the authorization of further project management activities. -Business need -Benefits realization -Case study -Business case

Business case

Communication activities key concepts have many potential dimensions that generally include all the following EXCEPT: -Formal and informal. -Written, oral, and gestures. -Internal and external. -Conceptual and definitive.

Conceptual and definitive

Money allocated in the cost baseline for identified risks. -Contingency reserve -Top-down reserve -Management reserve

Contingency reserve

When tailoring processes for Project Cost Management, you should consider all of these EXCEPT: -Continuous improvement. -Estimating and budgeting. -Governance. -Earned value management.

Continuous improvement.

High level items in a WBS are broken down or _______ into smaller tasks. -Segregated -Decomposed -Separated -Allocated

Decomposed

For a probability and impact matrix, the risk rating may use: -Is the sum of squares of the scale values assigned to the estimates of probability and impact. -Descriptive terms (such as high, medium, low) and numeric values (such as 1, 2, 3, 4, 5) are used. -Cannot be used to determine whether a risk is considered low, moderate, or high. -Is a commonly used technique for risk avoidance.

Descriptive terms (such as high, medium, low) and numeric values (such as 1, 2, 3, 4, 5) are used.

Which of the following processes is included in Project Integration Management? -Conduct procurement surveillance. -Control scope definition. -Develop project charter -Review scope validation

Develop project charter

A WBS _________ is a document that provides detail about each component in the work breakdown structure. -Glossary -Appendix -Dictionary -Statement

Dictionary

The following is true about the WBS: -Each descending level of the WBS represents an increasingly detailed definition of the project work. -The WBS shows only the critical path activities. -The WBS is another term for the bar (Gantt) chart. -Work not in the WBS is usually define in the scope statement of the project.

Each descending level of the WBS represents an increasingly detailed definition of the project work.

Ethical practices result in projects that are... -Within scope -Earn stakeholder confidence -On budget -On time

Earn stakeholder confidence

As part of the communications model, the receiver is responsible for: -Pretending that the message is received only partially, to encourage further discussions. -Agreeing with the sender's message. -Ensuring that the information is received in its entirety, interpreted correctly, and acknowledged or responded to appropriately. -Specifying that a verbal message does not give insight to problem areas, and requiring that the message be reduced to writing to avoid potential confusion.

Ensuring that the information is received in its entirety, interpreted correctly, and acknowledged or responded to appropriately.

You are involved in collecting requirements for your project. You are likely to use the stakeholder register for all of the following EXCEPT: -Identifying stakeholders who can provide information on the requirements. -Evaluating the product breakdown structure (PBS) associated with each of the key stakeholders -Capturing main expectations that stakeholders may have for project. -Capturing major requirements that stakeholders may have for the project.

Evaluating the product breakdown structure (PBS) associated with each of the key stakeholders

Factors that can affect the choice of communications technology generally include all of the following EXCEPT: -Executive requirements. -Sensitivity and confidentiality of the information. -Urgency of the need for information. -Availability of technology.

Executive requirements.

In which type of contracts do buyers need to precisely specify the product or services being procured? -Partnership contracts. -Fixed-price contracts. -Cost plus award fee contracts. -Cost-reimbursable contracts.

Fixed-price contracts.

The cost management plan has all of the following characteristics EXCEPT: -It may specify variance thresholds for monitoring cost performance to indicate an agreed-upon amount of variation to be allowed before some action needs to be taken. -It describes how the project costs will be planned, structured, and controlled. -It may specify the level of precision, which is the degree to which activity cost estimates will be rounded up or down. -It is based on project cost estimates and is separate from the project management plan.

It is based on project cost estimates and is separate from the project management plan.

All of the following are true about the project scope management plan EXCEPT: -It describes how the scope will be defined, developed, monitored, controlled, and validated. -It can be formal or informal, broadly framed or highly detailed, based on the needs of the project. -It is not related to the project management plan (or the project planning checklist). -It enables the creation of the WBS from the detailed project scope statement.

It is not related to the project management plan (or the project planning checklist).

All of the following are characteristics of the project charter EXCEPT: -It formally authorizes the existence of a project. -It is used primarily to request bids for a project or specific phase of project. -It provides the project manager with the authority to apply organizational resources to project activities. -The project initiator or sponsor should be at the level that is appropriate to procure funding and commit resources to the project.

It is used primarily to request bids for a project or specific phase of project.

All of the following are true about the statement of work (SOW) for a procurement EXCEPT: -It can include specifications, quantity desired, quality levels, performance data, period of performance, work location and other requirements. -It describes the procurement item in sufficient detail to allow prospective sellers to determine if they are capable of providing the products, services or results. -It should be as ambiguous, incomplete, and wordy as possible to allow for future negotiations. -It can be revised and refined as required as it moves through the procurement process until incorporated into signed agreement.

It should be as ambiguous, incomplete, and wordy as possible to allow for future negotiations.

Which output of initiating is described in the text but NOT in the PMBOK® Guide, Sixth Edition? -Stakeholder analysis -Stakeholder register -Project charter -Kick-off meeting

Kick-off meeting

All of the following are true about formatting notes EXCEPT: -Keep the notes simple. -Use white space, bullet points and text options. -Layout does not need to be clear. -Write concise bullets.

Layout does not need to be clear.

This type of analysis results in a decision as to whether particular work can best be accomplished by the project team or needs to be purchased from outside sources: -Source-selection analysis. -Make-or-buy analysis. -Data-gathering analysis. -Regulations analysis.

Make-or-buy analysis.

The PMBOK® Guide is the standard for: -Managing all projects all of the time. -Managing some projects some of the time. -Managing all projects most of the time. -Managing most projects most of the time.

Managing most projects most of the time.

Classification of the engagement levels of stakeholders includes all of the following EXCEPT: -Neutral -Resistant -Manipulative -Supportive

Manipulative

Project Management Processes: -May be overlapping activities that occur throughout the project. -May be overlapping activities that generally occur at the same level of intensity within each phase of the project. -Are generally discrete, one-time events. -Are discrete, repetitive events that occur generally at the same level of intensity throughout each phase of the project.

May be overlapping activities that occur throughout the project.

Project Quality Management includes the processes for incorporating the organization's quality policy regarding planning, managing, and controlling project and product quality requirements in order to: -Impose process capability. -Control products, services, and results. -Meet standards of performance for the project team. -Meet stakeholders' objectives.

Meet stakeholders' objectives.

All of the following are true for a baseline EXCEPT: -Nobody ever knows what to do with them. -An approved version of a work product -It can only be changed through formal change control procedures. -It is used as a basis for comparison to actual results.

Nobody ever knows what to do with them.

________ are things (words) that make it difficult for you to hear what the objective of your project really is. -Deliverables -Templates -Project documents -Noise

Noise

In the Plan Risk Responses process, an accept strategy for a negative risk or threat indicates that the project team has decided: -Not to change the project management plan to deal with a risk, or it is unable to identify any other suitable response strategy. -To agree with the project manager. -To purchase insurance, or to require performance bonds, warranties, and guarantees. -To eliminate a specific risk or threat, to reduce the probability and/or impact of an adverse risk event to be within acceptable threshold limits , or to purse an opportunity activity.

Not to change the project management plan to deal with a risk, or it is unable to identify any other suitable response strategy.

When tailoring processes for Project Resource Management, you should consider all of these EXCEPT: -Diversity -Number of team members -Physical location -Life cycle approach

Number of team members

An example of a mandatory dependency is: -A dependency established based on some unusual aspect of the project where a specific sequence is desired. -A dependency established based on knowledge of best practices within a particular application area. -On a construction project, to erect the superstructure only after the foundation has been build. -On a software development project, to start design only after completion and approval of all project requirements.

On a construction project, to erect the superstructure only after the foundation has been build.

Risk transference nearly always involves: -Eliminating risk through beta testing. -Payment of a risk premium to the party taking on the risk. -Policies and procedures for a response system. -Accepting a lower profit if some activities overrun their budget.

Payment of a risk premium to the party taking on the risk.

Project Communications Management key concepts include all of the following EXCEPT: -Communication activities include internal and external, formal and informal, written and oral. -Physical resource management is concentrated on allocating and utilizing the physical resources needed for successful completion of the project in an efficient and effective way. Failure to manage and control resources efficiently may reduce the chance of completing the project successfully. -Effective communication creates a bridge between diverse stakeholders whose differences will generally have an impact or influence upon the project execution or outcome, so it is vital that all communication is clear and concise. -Communications can be directed upward to senior management stakeholders, downward to team members, or horizontally to peers. This will affect the format and content of the message.

Physical resource management is concentrated on allocating and utilizing the physical resources needed for successful completion of the project in an efficient and effective way. Failure to manage and control resources efficiently may reduce the chance of completing the project successfully.

Project Integration Management key concepts include all of the following EXCEPT: -The relationships of processes within and between the Project Management Process Groups are iterative. -Projects and project management are integrative by nature, with most tasks involving more than one Knowledge Area. -Prevention is preferred over inspection. It is better to design quality into deliverables, rather than to find quality issues during inspection. The cost of preventing mistakes is generally much less than the cost of correcting mistakes when they are found by inspection or during usage. -The relationships of processes within and between the Project Management Process Groups are iterative.

Prevention is preferred over inspection. It is better to design quality into deliverables, rather than to find quality issues during inspection. The cost of preventing mistakes is generally much less than the cost of correcting mistakes when they are found by inspection or during usage.

The linkages between project management processes are best described by the following: -Processes are linked by the outputs that are produced - the outputs of one process generally becomes an input to another process or is a deliverable of the project, subproject, or project phase. -Processes are linked by their planned objectives - the summary objective of one often becomes the detailed action plan for another within the project, subproject, or project phase. -There are no significant links between discrete processes. -The work breakdown structure links processes.

Processes are linked by the outputs that are produced - the outputs of one process generally becomes an input to another process or is a deliverable of the project, subproject, or project phase.

In developing a stakeholder register, you need to include all of the following EXCEPT: -Stakeholder classification. -Project information -Identification information. -Assessment information

Project (risk) information

__________ coordinates the work of all other project management knowledge areas. -Project Stakeholder management -Project Risk management -Project Cost management -Project Integration management

Project Integration management

_______________ is the application of knowledge, skills, tools and techniques to project activities to meet project requirements. -Project portfolio management -Requirements management -Program management -Project management

Project Management

Preparing a stakeholder analysis is part of which knowledge area? -Project Resource Management -Project Risk Management -Project Integration Management -Project Stakeholder Management

Project Stakeholder Management

An input to the Define Scope process is: -Project charter -Work breakdown structure (WBS) -Decomposition -The type of control detail language

Project charter

________ are the lists and reports you prepare and/or collect from your team during the project. -Processed -Project documents -Deliverables -Templates

Project documents

When tailoring processes for Project Risk Management, you should consider all of these EXCEPT: -Project complexity. -Project importance. -Project size. -Project duration.

Project duration.

An output of the Define Scope process is: -Resource breakdown structure (RBS) -Project scope statement -Work breakdown structure (WBS) -Scope and schedule delays control plan.

Project scope statement

__________________ are conditions or capabilities that are to be present in the product, service, or result to satisfy a business need. -Regulations -Specification -Requirements -Contracts

Requirements

A(n) ____ management plan describes when and how people will be added to and removed from a project -Cost -Resource -Exchange -Stakeholder

Resource

The types and quantities of resources required for each activity in a work package: -Resource requirements. -Organizational chart. -Resource breakdown structure. -Resource package.

Resource requirements.

Which of the following is not part of a Scope Baseline? -WBS -Risk Register -WBS Dictionary -Scope Statement

Risk Register

All of the following are considerations for tailoring in Project Quality Management EXCEPT: -Policy compliance and auditing. -Standards and regulatory compliance. -Continuous improvement. -Stakeholder Management.

Stakeholder Management.

When tailoring processes for Project Stakeholder Management, you should consider all of these EXCEPT: -Stakeholder diversity. -Stakeholder engagement. -The complexity of technology. -The complexity of stakeholder relationships.

Stakeholder engagement.

SOAP is an acronym for... -Subjective, Objective, Assessment, Plan -Subject, Orate, Arrange, Propose -Soda, Oreos, Apples, Pears -Subjective, Organize, Align, Plan

Subjective, Objective, Assessment, Plan

As one of the tools and techniques of the Sequence Activities process, a lag: -The amount of time a successor activity will be delayed with respect to the predecessor activity. -Could be accomplished by a finish-to-start relationship with a delay time. -Means that the successor activity cannot start until after the predecessor is completed.

The amount of time a successor activity will be delayed with respect to the predecessor activity.

What is the BEST description for scope baseline? -The sum of the product, services, and results to be provided as a project. -The approved version of a scope statement, work breakdown structure (WBS), and its associated WBS dictionary, that can be changed using formal change control procedures and is used as basis for comparison to actual results. -A component of the project management plan that describes how the scope will be defined, developed, monitored, controlled and validated. -The uncontrolled expansion to product or project scope without adjustments to time, cost and resources.

The approved version of a scope statement, work breakdown structure (WBS), and its associated WBS dictionary, that can be changed using formal change control procedures and is used as basis for comparison to actual results.

Collect Requirements is the process of determining, documenting and managing stakeholder needs and requirements to meet project objectives. All of the following are true about this process EXCEPT: -The project's success is directly influenced by active stakeholder involvement in the discovery and decomposition of needs into requirements and by the care taken in determining, documenting, and managing the requirements of the product, service, or result of the project. -Requirements need to be elicited, analyzed, and recorded in enough detail to be included in the scope baseline and to be measured once project execution begins. -Requirements become the foundation of the WBS, cost, schedule, quality planning, and sometimes procurement are all based upon these requirements. -The development of requirements begins with an analysis of the information contained in the project charter, the risk register, and the stakeholder engagement plan.

The development of requirements begins with an analysis of the information contained in the project charter, the risk register, and the stakeholder engagement plan.

The PMI Code of Ethics and Professional Conduct describes... -The Pierce College Student Conduct Code -The ideals to which we aspire, and mandatory behaviors expected from volunteers and practitioners. -The Process Knowledge Matrix (PKM)

The ideals to which we aspire, and mandatory behaviors expected from volunteers and practitioners.

Select the best definition for the term "generally recognized". -There is general agreement that the application of the knowledge, skills, tools and techniques to project management processes can enhance the chance of success over many projects in delivering the expected business values and results. -The knowledge and practices described are applicable to most of the projects most of the time, and there is a consensus about their value and usefulness. -A specific type of professional or management activity that contributes to the execution of a process and that may employ one or more techniques and tools.

The knowledge and practices described are applicable to most of the projects most of the time, and there is a consensus about their value and usefulness.

Stakeholders are: -The organization's corporate attorneys. -The project engineers who design and construct the project. -The people, groups, or organizations that could impact or be impacted by a decision, activity, or outcome of the project. -The individuals or agencies that control contingency funds and their disbursement through finance.

The people, groups, or organizations that could impact or be impacted by a decision, activity, or outcome of the project.

What is the BEST definition for residual risk? -The degree of uncertainty an organization or individual is willing to accept in anticipation of a reward. -A risk response strategy whereby the project team acts to eliminate the threat or protect the project from its impact. -A risk response strategy whereby the project team decides to acknowledge the risk and not take any action unless the risk occurs. -The risk that remains after risk responses have been implemented.

The risk that remains after risk responses have been implemented.

Three-point estimating uses: -Dummy activities to represent logic links among three or more activities. -Free float instead of total float in the schedule calculations. -An optimistic, pessimistic, and most likely estimate to calculate the estimate. -The weighted average of optimistic, pessimistic, and most likely estimates to calculate the expected duration of the activity.

The weighted average of optimistic, pessimistic, and most likely estimates to calculate the expected duration of the activity.

Which is the BEST definition to describe the work package? -The uncontrolled expansion to product or project scope without adjustments to schedule, cost, and resources. -The work defined at the lowest level of the work breakdown structure for which cost and duration are estimated and managed. -The approved version of a scope statement, work breakdown structure (WBS), and its associated WBS dictionary, that can be changed using formal change control procedures and is used as basis for comparison to actual results. -A component of the project management plan that describes how the scope will be defined, developed, monitored, controlled and validated.

The work defined at the lowest level of the work breakdown structure for which cost and duration are estimated and managed.

An activity cost estimate includes all of the following resource categories EXCEPT: -Equipment. -Labor -Materials -Time shortages.

Time shortages.

It is important that the resource management plan addresses how team members will be released when they are no longer needed on the project for all of the following reasons EXCEPT: -To improve morale when smooth transitions to upcoming projects are already planned. -To reduce project costs. -To optimize the utilization of human and material resources. -To help mitigate resource risks that may occur during or at the end of a project.

To optimize the utilization of human and material resources.

What is the WBS typically used for? -To define the level of reporting that the seller provides the buyer. -To organize and define the total scope of the project. -As a record of when work elements are assigned to individuals. -To identify the logical person to be the project sponsor.

To organize and define the total scope of the project.

_____________ describe capabilities that are temporary and are no longer needed after the new product/service/result is ready. -Business requirements -Solution requirements -Quality requirements -Transition requirements

Transition requirements

Checklists can be used as a guide or to verify information. -True -False

True

Parametric estimating involves: -Defining cost or duration parameters of the project life cycle. -Using the actual cost of a previous similar project to estimate the cost of the current project. -Calculating individual cost estimates for each work package and integrating them to obtain the total cost of the project. -Using a statistical relationship between relevant historic data and other variables to calculate a cost estimate for project work.

Using a statistical relationship between relevant historic data and other variables to calculate a cost estimate for project work.

The duration of the activity is affected by all of the following EXCEPT: -The availability of the resources assigned to the activity. -The types of resources assigned to the activity. -Using the precedence diagramming method (PDM) for scheduling activities instead of using the critical path method (CPM). -The estimated activity resource requirements.

Using the precedence diagramming method (PDM) for scheduling activities instead of using the critical path method (CPM).

During the initiating process, the following project documents are created EXCEPT: -Assumption log -WBS -Stakeholder register -Project charter

WBS

A scope baseline is the approved scope statement, a WBS, and a ____. -cost estimate -WBS dictionary -project schedule -project charter

WBS dictionary

A(n) ________ is a distinct, scheduled portion of work performed during the course of a project. -activity -work package -all answers are correct -milestone

activity

Stakeholder ____ is a technique for analyzing information to determine a focus for stakeholder interests and how to increase stakeholder support. -study -analysis -guide -charter

analysis

A ________ is any unique and verifiable product, result, or capacity to perform a service that is required to be produced to complete a process, phase or project. -result -deliverable -process -requirement

deliverable

What is the most common type of dependency between activities? -start-to-finish -start-to-start -finish-to-finish -finish-to-start

finish-to-start

The main purpose of project planning is to: -guide project execution -keep senior managers informed -obtain funding for the project -clarify roles and responsibilities

guide project execution

The Project Knowledge Matrix includes five process groups and ten _____________. -knowledge areas -tools and techniques -focus areas -success criteria

knowledge areas

Project ____ work with the project sponsors, the project team, and the other people involved in a project to meet project goals. -managers -organizers -designers -handlers

managers

Achieving an average course evaluation of at least 3.0 on a 5.0 scale is an example of one of these. -metric -requirement -dashboard -outcome

metric

If you don't record it, it _________________. -does not make a sound -is no big deal. -never happened. -means I need to write a whole page.

never happened.

Which number should be shortest when creating a three-point estimate? -optimistic time -the critical path -most likely time -pessimistic time

optimistic time

A project ____ chart is a graphic display of project team members and their reporting relationships. -management -planning -stakeholder -organization

organization

You can create a ________ grid as part of a stakeholder analysis. -probability/impact -stakeholder -scrum -power/interest

power/interest

After defining project activities, the next step in project schedule management is ________ activities. -organizing -ordering -segmenting -sequencing

sequencing

Which of the following would be good wording for a WBS item? -Software -install software -software installation -software training

software

The project manager should work with their team, stakeholders and ____ to determine the level of detail needed in the WBS dictionary. -Customer -Auditor -Client -Sponsor

sponsor

Planning includes tasks related to each of the ____________ project management knowledge areas. -five -ten -sixteen -four

ten

There are ___ project management knowledge areas. -eleven -five -ten -fifteen

ten

RTM stands for requirements _______ matrix. -tracking -tuning -traceability -testing

traceability

A requirements ______ _______ is a table that lists requirements, various attributes of each requirement, and the status of the requirements to ensure that all of them are addressed. -traceability matrix -tracking tool -management plan -management matrix

traceability matrix