public speaking quiz 2

Which of the following portions of a speech reflect parallelism?

"I see millions of people trying to live on low incomes. I see millions of people denied an education. I see millions of people looking for help."

Based on the short attention span of people today, some experts advise teachers to break lectures into small segments that last no longer than _______ minutes

15

Research has shown that the average person on the job spends ________ of his or her time listening.

40 %

Research has shown that immediately after a 10-minute presentation, a typical audience member recalls only about ______ of the information presented.

50 %

During his speech at the monthly sales meeting, John stated, "We need to pick up the sales next month. This is the second month in a row that the company has had a negative increase." What figure of speech did John use when he said "negative increase?"

A rhetorical question can serve many functions in a speech but it does NOT

Which of the following is the best description of the speech delivery of an ethical speaker?

A speaker who speaks with respect for listeners with a focus on mutual beneficial outcomes.

Which of the following best describes a positive outcome of effective listening?

By becoming better listeners, people can become better speakers.

John spoke at a town hall meeting that was held to consider a gay bar being built in the community. He said, "We are all Christians and we are against homosexuality. We need to protest the building of this bar." There were people of various religions in the room and some of them did not condemn homosexuality. What assumption did John make about the audience?

He thought everyone in the audience held the same religious beliefs.

Which of these represents an ongoing strategy for audience adaptation?

Interact with an audience before a speech, it may lead to valuable information.

All of the following statements regarding mental argument are true EXCEPT

Mental argument is the same as listening.

Which of the following is NOT a necessary component of preparing a formal outline?

a detailed story

The letters NBC stand for National Broadcast Corporation. NBC is a type of

acronym

One way to eliminate unnecessary words from a speech is to use the _________ voice.

active

To connect your message with your listeners, you must begin by

analyzing the audience and the situation

A way to put together two things in a speech that have sharply different meanings is to us

antithesis

Ron attended a jazz concert over the weekend. During the concert, he blocked out any distracting thoughts in his mind and enjoyed the music. Ron was listening for the sake of ________ during the concert.

appreciation

After listening to the famous Watergate tapes, many people were surprised at the language being used by President Nixon. The language he used on these tapes is an example of how a speaker should be aware of the ___________ of the words he or she is saying.

appropriateness

The first step in the motivated sequence pattern is to

arouse

During his speech, Robert felt that the podium was acting as a barrier between himself and his audience. It was making his speech feel too formal. To remedy this, he took the microphone in his hand and walked around to stand in front of the podium and bring a more casual feel to his talk. Robert is displaying

audience adaptation

All of the following are guidelines for improving listening EXCEPT

avoid offering feedback

In order to successfully communicate across races, a speaker needs to

be sensitive to the racial makeup of the audience

Which of the following would be placed at the very end of a formal outline?

bibliography

In a formal outline, subpoints are listed by

capital letters

In her speech to the city council, Ellie will address four types of crime taking place in her city: rape, murder, robbery, and mugging. What is the best organizational pattern for her to use for her speech?

categorical

Delivery hints on the keyword outline can be useful to a speaker by reminding him or her of

certain tendencies, such as speaking too fast

Jessica's speech was based on a timeline of events that took place prior to the dissolution of the Soviet Union. Her speech was based on what type of organizational pattern?

chronological

Russell gave a speech to his volunteer group about the progress on their request for funds from the state. In his conclusion, he said "Well, no news is good news." This last comment is a form of what language?

cliche

If a speaker wants to arrange their discussion points in order from simple to difficult, or from least important to most important, they should use a _________ organizational pattern

climactic

Which type of question should be used to begin an audience survey?

closed; fixed-choice

Which of the following best describes your behavior as a listener if you use your facial expressions to show interest, agreement, confusion, or concern when listening to a speech?

communicating nonverbally with the speaker

Tina is working on a speech for her history class. She is deciding how to summarize her ideas and encourage her audience to take action. Which part of the speech is she probably working on?

conclusion

Learning how to communicate nonverbally, minimizing distractions, and taking notes are all qualities necessary to be a(n) ________ listener.

critical

A ___________ modifier provides information that a noun standing alone cannot convey.

defining

Jennifer made notes in the margin of her outline to remind herself to pause and make eye contact with the audience during key parts of her speech. These notes are known as

delivery hints

The __________ meaning refers to the literal definition of a word.

denotative

Suzy was afraid to talk to anyone about the way her boyfriend verbally abused her. After a particularly bad argument, Suzy decided to confide in her friend Julie. Julie listened attentively, comforted her friend, and gave her moral support because Julie also once had an abusive boyfriend. What kind of listening was Julie doing in this situation?

empathic

During Joseph's speech he kept using phrases like "due to the fact that" when he could have said "because." He also would say things like "a number of" instead of saying "several." What kind of language did Joseph use by including those unnecessary words?

empty words

A critical listener will have his or her ultimate reaction to a speech during what part of the presentation?

ending

Each of the following is an ethical responsibility of a speaker EXCEPT

expecting respect from listeners when the speaker does not respect the audience

Similes, irony, alliteration, and personification are all types of

figures of speech

In a survey, 170 business people were asked to describe the communication skills that they considered to be most important. Among the skills listed, listening was ranke

first

Which type of outline is made up of all complete sentences?

formal

Lucy is attending a speech at the community center on Friday. Which of the following suggestions will help her come to the speech prepared to listen?

formulate some tentative questions

The working outline is beneficial to the speaker in all of the following ways EXCEPT

giving the speech a formal structure

The motivated sequence organizational pattern is best suited to topics that

have emotional or logical appeal

Carlos was speaking to a group of high school graduates about career opportunities in the police academy. During the speech he commented, "If a man wants to get into the police academy, he has to work harder than the guy next to him." Many of the women in the audience were offended by this comment. What mistake did Carlos make?

he failed to use gender-inclusive language

The first step in the listening process is ___________

hearing

Lucy went to a trendy store with some friends even though she knew she couldn't afford any of the clothes in the store. She tried on an outfit for fun and the salesperson kept telling her how much she deserved the outfit and that she should treat herself this one time. Which of Maslow's needs best describes the salesperson's behavior?

helping listeners feel appreciated by others

All of the following principles are important to follow when designing an audience survey EXCEPT

incorporating leading questions to help the audience get to the answer you want

Valerie was getting near the end of her speech and wanted to help her audience focus on the next point she was going to make. To help them focus, she can use a(n)

internal preview

Richard was asked to deliver the welcome speech during a ceremony for local troops returning from the war. After he had spoken for a few minutes, he said, "Let's take a moment to review. So far we have talked about how hard these men and women have fought for our country, and we praised them for their individual accomplishments, now let's take a moment to talk about how to end the fighting." What type of transition did Richard use?

internal summary

In a keyword outline, there are some things a speaker should write out completely. Which of these is NOT one of those things?

introduction

In her speech preparation, Tina used several outlines. Which one should she select to deliver her speech?

keyword

Kevin is finishing up his outline. He is using note cards and writes words sparingly on each card. He writes out a direct quote completely on one card. What type of outline is Kevin preparing?

keyword

Which of the following is NOT considered a type of outline?

keyword

Which of these concepts is important to use when preparing an audience survey

limit the survey to a few good questions that can be completed in a short time frame

A speaker should use a consistent set of symbols in the structure of a formal outline. The ________ of the speech are listed by roman numerals.

main ideas

All of the following are suggested ways in which a speaker should gather information about an audience EXCEPT

making assumptions about who they are

Kelly told her mother, "I'm about to find out what it's like to be a parent. Once the baby arrives, I'm going to jump into the deep end even though I have never had to swim this stroke before." What figure of speech did Kelly use?

metaphor

Experts agree that information found in the _____ of a speech is less likely to be remembered or have an impact.

middle

When examining cultural differences, all of the following characteristics tend to be true of Americans EXCEPT for the idea that Americans are

more group-oriented

The final step in the motivated sequence pattern is to

move

All of the following are examples of demographics that every speaker should consider when delivering a speech, EXCEPT

movie preferences

Joseph organized his speech around the telling of several emotional stories. What kind of organizational pattern did he use for his speech?

narrative

Which of the following words is NOT an example of a commenting modifier?

narrow

Lisa noticed that most of the audience was leaning forward and smiling as she spoke. The audience was demonstratin

nonverbal communication

In order to be effective, each main point in the speech outline should include

one idea

Which of the following types of survey questions allows the audience to speak freely?

open

People can start to think about self-actualization when they realize that

other people respect them

Steven feels that the primary responsibility for good listening rests with the speaker and it is up to the speaker to make audience members want to listen. Steven's feelings demonstrate the idea of the ________ syndrome

passivity

In his hierarchy of human needs, Maslow argues that the most basic need that people want to fulfill is to be physically secure. What does Maslow argue is the second need that humans want to fulfill?

personal safety

Students wanted to meet with the college president to discuss what was going to be done to ensure their safety on campus, especially since crime had risen by 10% in the past six months. Which of Maslow's basic needs do these students wish to satisfy?

personal safety

Lucy was speaking to the city council on behalf of the homeless population in the city. She began her speech with, "A dwelling is a great comfort to those who have one to live in. It keeps you warm when it is cold. When you walk through the front door, it gives you a big hug to welcome you home. Yet many of our citizens do not have a place to call home." What figure of speech was Lucy using to make her point?

personification

Typically, most audience members have satisfied their ___________ needs and can be successfully engaged by appealing to their "higher" needs.

physiological

Race is often defined by biological, genetic, or inherited factors; however, race is also the product of

politics, social definitions, and personal preferences

During the ___________ of a speech's introduction, a speaker introduces the main points and gives the audience a road map so they are able to follow the speech more easily.

preview

The _________ organizational pattern is most commonly used in persuasive and political speeches.

problem-solution

When developing a keyword outline, a speaker should do each of the following EXCEPT

put as many words as possible on the note cards

The final step in the listening process is ________ .

remembering

In the motivated sequence organizational pattern, the "gratify" step allows the speaker to

reveal the solution and tell the listeners that it is within their power to remedy the situation

In which part of a formal outline should a speaker note the specific purpose and thesis statement of the speech?

right after the title

Which of Maslow's basic human needs reflects the way in which people want to realize their own potential?

self-actualization

The main purpose of a formal outline is to

serve as a visual representation of the supporting relationships between ideas and evidence

Throughout his speech, John made sure to let his audience know when he was moving on to the next point by using words like first, next, and finally. What type of transition device was John using in his speech?

signposts

When listeners engage in mental argument, they tend to ____________

silently refute the ideas of the speaker

In his "I Have a Dream" speech, Dr. Martin Luther King, Jr., said, " No, no, we are not satisfied, and we will not be satisfied until justice rolls down like waters and righteousness like a mighty stream." What figure of speech did King use by making this comparison?

simile

Uninformed listeners have trouble distinguishing _______________

sound and useful information from irrelevant or unreliable information

Taylor's teacher asked her to design a presentation to discuss natural disasters that had occurred on each of the seven continents. The best organizational pattern for her to use would be

spatial

A speaker can use several techniques to help an audience maintain attention, which of these is NOT a recommended technique for accomplishing this?

speak quickly

If a speaker wants to build a sense of drama or climax within a narrative pattern of a speech, he or she should use a ___________ narrative.

spiraling

All of the following are effective suggestions for concluding a speech EXCEPT

stating the specific purpose

Johan went with his friends to a lecture. When they walked in, Johan noticed that all the speakers were African American and lived in big cities. Johan firmly believed that this meant they were either in gangs now or had been in the past. He couldn't focus on the message because he allowed those barriers to cloud his judgment. What types of barriers are these?

stereotypes

Joe has been a stay-at-home dad for several years. A few of his male friends at the tennis club tease him and refer to him as "Mr. Mom." They feel that it is the woman's place to stay home with the children. These friends are guilty of

stereotyping

How a speaker selects the language for a speech and the effects of that choice on the overall success of the speaker is how your text defines

style

Keisha wants to make her speech clear and accurate to her general audience. Which of the following types of language would NOT be appropriate to use?

technical

The bridge that connects one idea to another is known as a

transition

Which part of a speech is a signal for the progression of ideas?

transitions

Cassie completed her formal outline for her speech class. When her professor reviews it, the professor should be able to assess all of the following things EXCEPT for whether Cassie

used a working outline first

The __________ outline acts as a diagnostic tool to help you see where you've been in the speech and where you are going.

working

Susan is preparing a speech to give to the governing board of her college. She plans to use three types of outlines to organize her speech: keyword, formal, and working. In which order would Susan use these outlines to be the most effective?

working,formal,keyword