Quiz One
At the end of each day (or each month or each year), what is a manager's MOST important responsibility?
Achieving Results
What is the right to make decisions and give orders referred to as?
Authority
What defense can be used to allow an employer to hire an employee based on religion, sex, or national origin when those qualifications are necessary to the position or operation?
Bona fide occupational qualification
How might companies take advantage of lower-cost locations abroad in their search for greater efficiencies?
By offshoring jobs
Which of the following is a means to allow a company to build and strengthen a business unit's long-term competitive position in the marketplace?
Competitive Strategy
What are the standards someone uses to decide what appropriate conduct is?
Ethics
What type of strategic planning would most likely take place at the departmental level?
Functional
Under the Americans with Disabilities Act (ADA), which of the following is considered a disability by the Equal Employment Opportunity Commission (EEOC)?
Mental Impairment
Which of the following enables employers to provide day-to-day guidance to employees to support organizational plans and goals?
Policies and Procedures
Which of the following are NOT covered by Title VII of the Civil Rights Act?
Public employers of 5 or more employees
Which of the following can be charged by proving that rejecting a supervisor's advances adversely affected opportunities for a "tangible work action" such as a promotion?
Quid pro quo
Which is the term for the attribution of specific behavioral traits to individuals based on apparent membership in a group?
Stereotyping
The overall approach for how an organization will match internal strengths and weaknesses with external opportunities and threats is a(n) _______.
Strategic Plan
Which tool can be used to track how a department's performance contributes to the company's overall strategic goals?
Strategy Map
Who, or what, is responsible for molding an organization's HR philosophy at every level of the organization?
The organization's top management
How do organizations formulate and execute HR policies and practices that produce employee competencies the company needs to succeed?
Through strategic human resource management
When does the Equal Employment Opportunity Commission (EEOC) enforcement process begin?
When an individual files a written charge with the EEOC
One way to compare a firm's HR metrics with those of other companies is through the use of _______.
benchmarking
Moving Hr management tasks from a central HR department to employees and managers allows for ______________.
distributed HR management
Which of the following makes employee engagement critical to the success of the organization?
it drives performance and productivity
One way to address the shortfall within the U.S. workforce is to hire employees who work part time or hold multiple jobs at once. These employees are known as _______ workers.
nontraditional
What managerial tool can be used to establish the goals of the organization, rules and procedures, and forecasts?
planning
An employer must be able to show that a test is a valid predictor of performance on the job to avoid _______.
prima facie discrimination
According to the Equal Pay Act of 1962, men and women who hold the same position cannot be paid differently if the difference is based on _______.
sex
What is a set of human resource management policies and practices that produces superior employee performance called?
High-performance work system
