Security!

5 groups that have access to aircrafts

1. properly badged f9 employees 2. FAA inspectors 3. TSA 4. FAMS 5. properly ticketed PAX

What are the 4 goals for hijacking?

1. protect flight deck at all cost 2. get a/c on the ground 3. preserve life 4. get passengers and crew off of the a/c as soon as possible

Inflight: chemical threat procedures

1. protect yourself first 2. call the captain 3. move pax and crew away from area 4. cover substance with wet towels 5. give pax wet towels. oxygen will be considered

Security Screening

All PAX will go through a TSA security prior to entering sterile area, PAX who do not have ID will automatically go through secondary screening

Flight Deck Lock Down

All threat levels: Level 1 and 2 can be lifted once threat is removed, level 3 and 4 remain until landing

Level 4 Threat

Attempted or actual breach of the flight deck

Flight Deck Emergency Entry Key Pad

Code will be covered during crew briefing ensuring all know the code,captain can override entry

What are the light settings in galley when captain wants out?

DIM2

Level 2 Threat Procedures

Diffuse, contact SOC to contact LEO response, remove if necessary and land if necessary

49 CFR 1520

Document that contains Sensitive Security information and is shared on a need to know basis

Who do you enlist to be abps?

F9 ACMS, FAMS, FFDO, LEO, Military

FAM

Federal Air Marshal

Level 4 Threat Procedures

Flight Deck squawks code, communicates, lands at nearest suitable airport, evacuates, disables aircraft as appropriate

7500

Hijacking emergency

When an FFDO is traveling as an ACM

His gun must be in the lock box, he may place under the seat in front of him also but not in an overhead bin

Felony

If you carry anyone elses possessions through TSA

Level 1 threat

Irrational behavior that creates the potential for conflict; verbal harassment; smoking onboard; failure to comply with crew member instructions and lighted information signs; and threats both verbal and written

LRBL

Least risk bomb location

Level 3 Threat

Life-threatening behavior: Display or threat of having a weapon. The means at which a hijacker could gain control

A LEO that is escorting a prisoner

May not be served an alcoholic beverage and the prisoner may not be served anything

What information do you provide to the ISC?

Nature of the threat, number location of offenders, physical description, seat numbers, type of weapons (if any), nature and severity of known injuries to crew members, passengers, or offenders

No Fly List

PAX will not be allowed to check in and GSC and TSA will be notified. (IPD: comes from our incident reports)

Level 2 Threat

Physical contact is made, pushing, shoving, grabbing, tripping, may be a short step from level 3

L.A.S.T

Should be used when dealing with level 1 threats when PAX eventually comply (Listen, apologize, solve, thank)

What is LRBL?

TSA recommended procedures for a suspected bomb found in the cabin of commercial aircraft in-flight, location 2R, 4R, Procedures developed by TSA Explosives unit

X

The way that armed individuals appear on the manifest

Steps for after use of force

administer first aid to crew members, then abps, then if safe attackers

Suspiscious behaviors for human trafficking

afraid of uniformed security, unsure of destination, frightening, ashamed or nervous, scripted stories, wearing inappropriate clothing for weather or travel

Green level of mental awareness

alert, aware of surroundings, "ready to go". Causes: motivated, stimulated. Communication: normal conversation

how to recover from black zone of mental awareness?

choose an action and commit, recognize being there

What is your duty as a FA?

comply with all security procedures, enforce all security procedures applicable to your job, report security violations

What factors need to be considered when understanding use of force?

conduct of the individual, drugs/alcohol, availability of weapons, potential for injury, size/weight, age, gender

Common strategy 1

decades ago mainly hijacking cases, used code words

what are the steps for restraint?

face down, head turned, wrists crossed behind back, ankles crossed, no pressure on upper back

Three Seconds

flight deck door open too long

Yellow level of mental awareness

heightened awareness, searching for information. causes: motivated to study and learn communication: questions and answers

Door, Door, Door

immediate threat to flight deck door

7700 Squawk

in-flight emergency to ATC to land

White level of Mental awareness

inactive, oblivious, zoned out. causes: fatigue/stress, need for proper rest communication: none

Black Level mental awareness

ineffective, frozen, overwhelmed. causes: nothing in the data bank communication: none, expletives, call to higher being

3 areas to assess after an attack

injures, aircraft damage, further threats

Red level of mental awareness

instinctive protective, fight or flight. causes: recognition of high threat communication: commands, responses

The man who wins

is the man who thinks he can

To what extent can physical force be used?

it can be used to defend yourself or another from injury. Only that amount of force that appears reasonable under the circumstances may be used

KCM

known crew member: Must be register KCM, priviledge that allows crew members to bypass TSA

Emergency Rapid Descent

landing at the nearest suitable airport

Deadly physical force

lethal force, could result in death or serious bodily injury

Chemical and biological threats

many forms including powder, liquid, gas, or as an infectious virus or bacterial agent in an infected individual

Common Strategy 2

modern day, now we have terrorism, use plain english, confirm and communicate suspicious objects, judgement is paramount

Muscle Memory

muscle groups involved in that action actually move on a subliminal level through neural firings

steps to take for human trafficking

notify captain, be observant, take note, and be pleasant

what to do when you see any odd parts?

notify captain, there could be other parts to weapons

Reasonable force

only that force which is necessary to overcome an attack and which appears to be reasonable under the circumstances

FFDO

pilot who has successfully completed TSA screening and training process to carry a firearm in the flight deck, do not have authority to make arrests or exercise law enforcement powers

FAM duties

primary mission is to prevent hijacking

Where can you find the restrain tools?

scissors in AED pouch, tape in flight attendant kit

When deadly force can be used?

self-defense, in defense of another person, reasonable cause to believe there is eminent danger, a threat to human life exists, all circumstances dictate no other alternative (all must be checked off)

P.I.E.S

steps for identify improvised explosive devices (IEDS): power source, initiator, explosive, switches

Weapons: biological threat

there is no reliable method of prior detection: first sign can be death and slow incubation of sickness contact STAT-MED

What are the 3 requirements for use of deadly force against another?

threat, means or ability, opportunity (must have all 3)

Most important reasons for understanding "use of force"

to avoid personal criminal action and civil abilities

FAM flight procedures

usually travel in teams of 2, FAM team leader will check in with CSA and will notify PIC. PIC will notify "A" who will notify the crew

What is the escalation of force?

voice, hands/body, weapons and lethal force

when can physical force be used?

when a threat to human life exists, the circumstance dictate no other alternative and when all other reasonable methods have been exhausted

STAT-MD

will be contacted by flight deck for medical advice if there is any exposure and will follow their direction

Red Card

written warning only used when you have repeatedly used all your customer service skills to gain compliance